GB-40
APPENDIX
(9) Channel search does not work.
- Check that your cable is connected correctly.
- Make sure that the antenna setting in the menu is correct.
- UsetheappropriateantennacapableofreceivingVHForUHFchannelsforyourarea.
(10) Cannot update new software.
- Youcangetanupdate.IftheTVdoesnotshowamessagerequestingupdate,thatmeansnosoftwareis
available.
(11) Cannot watch pay channels.
- Check in the menu that you have a valid and working subscription to the channels you wish to view.
- Contact your network operator for more information.
(12) TV is turned off and on suddenly.
- If a new software is found over the air when powering the TV on or during watching a programme, the TV will
be automatically powered off and on and start to update software.
(13) TV does not work normally.
- Remove and insert the power plug. If this does not work, please contact your local TV distributor please
contact your local TV distributor.
Error Message
Error message Possible causes Whattodo
No or Bad Signal
The aerial is not pointing properly. Adjust aerial.
Check the cable from the aerial. If you cannot resolve the
problem, you may need to have your aerial and installation
tested by a professional.
The channel is
scrambled or not
available.
The channel has a signal, but no audio or video is
provided.
Confirm if the channel is currently on air.
The channel is for data broadcasting.
The channel cannot be viewed without the appropriate
model that supports data channels.
Smartcard is not plugged in. Insert Smartcard.
WrongSmartcardisinuse.
Insert the appropriate Smartcard for the channel(s) you
wish to view.
Smartcard is not plugged in correctly. Reinsert Smartcard; ensure that it is inserted correctly.
Smartcard is damaged.
Contact your Smartcard retailer or channel broadcaster for
a Smartcard replacement.
Audio not available
The channel has a video signal, but no audio is
provided.
PresstheVOL+/-buttononyourremotecontroltoconfirm
that the channel has audio options.
CI Module not
installed.
CI Module (Conditional Access Module) is not
installed.
Insert CI Module.
CI Module is not inserted correctly Reinsert CI Module.
CI Module is not recognized.
Insert a different CI Module to check if your existing
module is working.
Invalid CI Module
WrongCIModule(ConditionalAccessModule).
Insert the correct CI Module.
CI Module is not inserted correctly. Remove and reinsert the CI Module.
CI Module is damaged Replace CI Module.
