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Operation Manual
INTONATO DC
Monitor Management Desktop Controller
INTONATO DC Operation Manual
Table of Contents
Introduction ����������������������������������������������������������������������3
Features ����������������������������������������������������������������������������3
Overview ��������������������������������������������������������������������������� 4
Supplying Power and Connecting to the Network ��������6
Supplying Power to the Intonato DC �������������������������������������6
Connecting to a Wired Network Switch ���������������������������������7
Connecting to a Wired Network Router ���������������������������������8
Connecting to a Wi-Fi Network Router ����������������������������������9
Installing the JBL Intonato Control App �����������������������10
Device Requirements ���������������������������������������������������������10
Downloading and Installing the App ������������������������������������10
Controlling an Intonato 24 Device ��������������������������������11
Operating the Intonato DC ��������������������������������������������13
The Info Screen ������������������������������������������������������������������13
Turning Bass Management On or Off ����������������������������������13
Dimming the System ����������������������������������������������������������14
Dimming and Muting the System ����������������������������������������14
Adjusting System Volume ���������������������������������������������������15
Adjusting Aux Output Volume ���������������������������������������������15
Muting Individual Speakers ������������������������������������������������� 16
Soloing Individual Speakers ������������������������������������������������ 16
Recalling Scenes ����������������������������������������������������������������17
Modifying the Scene Order �������������������������������������������������17
Using Talkback ������������������������������������������������������������������� 18
Using the Boot Menu �����������������������������������������������������19
Updating Firmware ��������������������������������������������������������20
Networking ��������������������������������������������������������������������� 21
Networking Overview ���������������������������������������������������������21
Network Security ����������������������������������������������������������������22
Network Troubleshooting ���������������������������������������������������22
Using HiQnet® NetSetter™ ������������������������������������������������� 24
Configuring the Network Using NetSetter ������������������������24
Dimensions ��������������������������������������������������������������������������25
Specifications ����������������������������������������������������������������26
Attribution Notices ��������������������������������������������������������27
Warranty & Service ��������������������������������������������������������28
Contact Information ������������������������������������������������������29
Page 3
INTONATO DC Operation Manual
Introduction
Introduction
Thank you for purchasing the JBL® Intonato DC Desktop Controller. The Intonato DC is a dedicated
hardware controller for the JBL Intonato 24—a powerful, sophisticated speaker management
processor and monitor controller for audio recording, post production, and broadcast facilities. With
support for mono up to immersive surround formats, the Intonato 24 and Intonato DC provide the
centerpiece for a scalable audio production monitoring system.
Features
System volume, mute, and dim control
Aux output volume control
Solo and mute control for each speaker output, with support for muting and soloing multiple
channels simultaneously
Bass management on/off button
Scene recall (scenes can be used to select a different input source to monitor, select an alternate
monitoring system for reference, or select alternate monitor fold-down mixes)
Momentary talkback enable button (enables the mic input on the Intonato 24 for talkback)
SPL readout for reliable monitor level reference
Adjustable button LED and display brightness
Powered via PoE
Page 4 INTONATO DC Operation Manual
Overview
Overview
1. HiQnet® Port
This RJ45 port provides power and
network connectivity to the Intonato
DC. PoE (Power over Ethernet) is
required to power the Intonato DC
controller via this port. If connecting to
a network router or switch that does
not provide PoE, an inline PoE power
supply must be used. See “Supplying
Power to the Intonato DC” on page
6 for more information.
NOTE: A DHCP server is required on the network to assign the Intonato DC an IP address.
2. LCD & OPTION Buttons
When performing certain Intonato DC functions, such as muting or soloing specific speaker
outputs or recalling scenes, options will appear in the LCD and the corresponding OPTION
buttons are used to make selections. Additionally, when the SCENE button is illuminated, the
OPTION buttons may be held to modify the order of scenes in the display.
3. PREV & NEXT Buttons
Pressing these buttons will navigate to the next or previous screen of available options in the LCD,
where applicable. The PREV and NEXT button LEDs will light when other screens of options are
available for selection.
4. Recessed Button
Press and hold this recessed button upon power-up to enter the Boot menu. See “Using the Boot
Menu” on page 19 for more information.
5. ROTARY (VOLUME) Control
Adjusting this rotary control will attenuate the volume of all Intonato 24 output channels configured
for master volume control. This control adjusts volume in the following increments:
The top 30 dB range is adjusted in 0.5 dB increments
The next 30 dB down is adjusted in 1 dB increments
The remaining lower range is adjusted in 5 dB increments
NOTE: When the Volume encoder is turned quickly, control incrementation will be accelerated.
This allows for precise volume control when turning the encoder slowly, or large (yet smooth)
jumps in volume control when turning the encoder quickly.
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
2
5
7
8
9
6
4
1
11
12
13
10
3
Page 5
INTONATO DC Operation Manual
Overview
6. INFO Button
Pressing this button at any time will return to the Info (“Home”) screen. The Info screen displays
monitor volume, aux volume, individual speaker solo/mute indication, clock source, sample rate,
and controller status (clipping, clock source errors, etc.).
7. BASS MGMT Button
This is a global bass management on/off button. When enabled, the incoming signal will be split at
the configured bass management crossover frequency: the upper frequencies will be sent to the
satellite speakers configured for bass management, and the lower frequencies will be sent to the
subwoofer(s).
When disabled, the satellite speakers configured for bass management will receive a full-range
signal, and the subwoofer(s) will not receive any bass managed signal. Note that assigned LFE
channels will still be routed to the subwoofer(s).
NOTE: The state of the Bass Management button is stored to the profile. After a power cycle,
the profile will be loaded and this button will return to its stored state.
8. MASTER DIM Button
Pressing this button will dim (attenuate) the speaker system by the dim level amount configured in
the Intonato 24 device. The aux outputs will not be affected by the MASTER DIM button.
9. MASTER MUTE Button
Pressing this button will mute all speaker outputs configured for master volume control in the
intonato 24 device. The aux outputs will not be affected by the MASTER MUTE button.
10. SCENE Button
Scenes are used to select between sources or speaker systems for monitoring, or for monitoring
fold-down mixes. Press the SCENE button then use the NEXT, PREV, and OPTION buttons to
select the desired scene for recall. When the SCENE button is illuminated, the OPTION buttons
may be held to modify the order of scenes in the display. See “Modifying the Scene Order” on
page 17 for more information.
11. SPKR SOLO Button
Press this button to bring up all available speaker outputs in the LCD. Each speaker output can
then be soloed using the corresponding OPTION buttons. When a channel is soloed, all non-
soloed channels will be muted. Pressing the PREV and NEXT buttons will navigate screens to
display additional speaker outputs. Multiple channels can be soloed simultaneously.
12. SPKR MUTE Button
Pressing this button will bring up all available speaker outputs in the LCD. Each speaker output
can then be muted using the corresponding OPTION buttons. Pressing the PREV and NEXT
buttons will navigate screens to display additional speaker outputs. Multiple channels can be
muted simultaneously.
13. TALKBACK Button
When the Intonato 24 is configured for talkback functionality, pressing and holding this button will
activate the talkback mic for as long as the button is held. When talkback is enabled, the signal
from the Intonato 24’s XLR mic input will be fed to the stereo aux output.
Page 6 INTONATO DC Operation Manual
Supplying Power and Connecting to the Network
Supplying Power and Connecting to the Network
Supplying Power to the Intonato DC
To be powered by a certified PoE power adapter with rated output 44–57 VDC, 13 W.
Wires used for external connection must be at least VW-1 rated.
IMPORTANT: Read the important safety instructions included in the box before installing and
operating this product.
Both power and network connectivity are supplied to the Intonato DC via the RJ45 Ethernet port.
Power must be supplied to the controller via an IEEE 802.3af-compliant PoE (Power over Ethernet)
device.
NOTE: PoE+ (IEEE 802.3at-compliant) devices are backwards compatible with the IEEE 802.3af
standard and can also be used with the Intonato DC.
There are two types of PoE/PoE+ devices that can be used to supply power to the Intonato DC:
A PoE-enabled network switch (referred to as an “endspan” or “endpoint”)
An inline power injector (referred to as a “midspan”)
Typical endspans with PoE-enabled ports include:
Netgear® ProSafe™ 24-Port Gigabit Smart Switch – P/N: GS728TP
Dell® PowerConnect™ 3524P 24-Port PoE Switch – P/N: 3524P
Typical midspan Ethernet powering devices include:
3Com® Single-Port 802.3at Gigabit PoE Midspan Solution – P/N: 3CNJPSE
3Com® Power over Ethernet Multiport Midspan Solution – P/N: 3CNJPSE24
Page 7
INTONATO DC Operation Manual
Supplying Power and Connecting to the Network
Connecting to a Wired Network Switch
NOTE: The Intonato DC must be
connected to a DHCP-enabled network for
initial configuration and control via the JBL
Intonato control app.
1. Connect one of the LAN ports from a
DHCP-enabled router to one of the LAN
ports on the switch, or connect it to
another switch on the network.
2. Connect a CAT5, CAT5e, or CAT6
Ethernet cable (sold separately) to the
Ethernet port on the Intonato DC.
NOTE: To prevent accidental
disconnection, it is recommended to
connect to the Intonato DC using a
new, high-quality Ethernet cable.
3. Connect the other end of the Ethernet cable to one of the switch’s LAN ports.
4. Connect your computer’s Ethernet port to one of the other LAN ports on the switch using a CAT5,
CAT5e, or CAT6 cable.
5. Give the Intonato DC time to negotiate with the network so it can be assigned an IP address—
this can take a few minutes. The Boot menu can be used to verify that the Intonato DC is being
assigned an IP address by the DHCP server. See “Using the Boot Menu” on page 19 for more
information.
NOTE: For more information on networking, including troubleshooting tips, see “Networking” on
page 21.
TIP: Once connection to the network has been established using a DHCP server, the Netsetter
application can be used to edit network and HiQnet address settings for all connected HiQnet
devices. See “Using HiQnet® NetSetter™” on page 24 for more information.
NOTE: The Intonato 24 can establish a network connection with the Intonato DC desktop controller
and control app simultaneously.
WARNING: Only connect to networks that remain inside the building.
Wired Network Switch Connection
IP: 169.254.30.21
Events:
HQ: 2:6:801B SYSTEM BOOT
Intonato 24
Ethernet Switch w/PoE
WAN LAN
1 2 3 4
Ethernet Router w/DHCP
Mac
®
or Windows
®
Computer
Intonato DC
-21.0dB
Aux: -10dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Reboot
-21.0dB
Aux: -10dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Reboot
-21.0dB
Aux: -10dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Reboot
Page 8 INTONATO DC Operation Manual
Supplying Power and Connecting to the Network
Connecting to a Wired Network Router
NOTE: The Intonato DC must be
connected to a DHCP-enabled network for
initial configuration and control via the JBL
Intonato control app.
1. Connect a CAT5, CAT5e, or CAT6
Ethernet cable (sold separately) to the
Ethernet port on the Intonato DC.
NOTE: To prevent accidental
disconnection, it is recommended to
connect to the Intonato DC using a
new, high-quality Ethernet cable.
2. Connect the other end of the Ethernet
cable to the Power + Data output port on
the inline PoE injector.
3. Connect the other port on the inline PoE
injector to one of the router’s LAN ports.
4. Connect your computer’s Ethernet port to one of the other LAN ports on the router or switch using
a CAT5, CAT5e, or CAT6 cable.
5. Give the Intonato DC time to negotiate with the network so it can be assigned an IP address—
this can take a few minutes. The Boot menu can be used to verify that the Intonato DC is being
assigned an IP address by the DHCP server. See “Using the Boot Menu” on page 19 for more
information.
NOTE: For more information on networking, including troubleshooting tips, see “Networking” on
page 21.
TIP: Once connection to the network has been established using a DHCP server, the Netsetter
application can be used to edit network and HiQnet address settings for all connected HiQnet
devices. See “Using HiQnet® NetSetter™” on page 24 for more information.
NOTE: The Intonato 24 can establish a network connection with the Intonato DC desktop controller
and control app simultaneously.
WARNING: Only connect to networks that remain inside the building.
Wired Network Router Connection
IP: 169.254.30.21
Events:
HQ: 2:6:801B SYSTEM BOOT
Intonato 24
IP: 169.254.30.21
Events:
HQ: 2:6:801B SYSTEM BOOT
Intonato 24
IP: 169.254.30.21
Events:
HQ: 2:6:801B SYSTEM BOOT
Intonato 24
Ethernet Switch w/PoE
WAN LAN
1 2 3 4
Ethernet Router w/DHCP
WAN LAN
1 2 3 4
Ethernet Router w/DHCP
Mac
®
or Windows
®
Computer
Mac
®
or Windows
®
Computer
or
Wi-Fi Router w/DHCP
WAN LAN
1 2 3 4
Mac
®
or Windows
®
Computer With Wi-Fi
Compatible Android
or iOS
®
Device
Intonato DC
Intonato DC
Inline PoE
Injector
Intonato DC
Inline PoE
Injector
-21.0dB
Aux: -10dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Reboot
-21.0dB
Aux: -10dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Reboot
-21.0dB
Aux: -10dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Reboot
Page 9
INTONATO DC Operation Manual
Supplying Power and Connecting to the Network
Connecting to a Wi-Fi Network Router
NOTE: The Intonato DC must be
connected to a DHCP-enabled network for
initial configuration and control via the JBL
Intonato control app.
1. Connect a CAT5, CAT5e, or CAT6
Ethernet cable (sold separately) to the
Ethernet port on the Intonato DC.
NOTE: To prevent accidental
disconnection, it is recommended to
connect to the Intonato DC using a
new, high-quality Ethernet cable.
2. Connect the other end of the Ethernet
cable to the Power + Data output port on
the inline PoE injector.
3. Connect the other port on the inline PoE
injector to one of the Wi-Fi router’s LAN ports.
4. Connect to the Wi-Fi network using your Wi-Fi-equipped computer or device.
5. Give the Intonato DC time to negotiate with the network so it can be assigned an IP address—
this can take a few minutes. The Boot menu can be used to verify that the Intonato DC is being
assigned an IP address by the DHCP server. See “Using the Boot Menu” on page 19 for more
information.
NOTE: For more information on networking, including troubleshooting tips, see “Networking” on
page 21.
TIP: Once connection to the network has been established using a DHCP server, the Netsetter
application can be used to edit network and HiQnet address settings for all connected HiQnet
devices. See “Using HiQnet® NetSetter™” on page 24 for more information.
NOTE: The Intonato 24 can establish a network connection with the Intonato DC desktop controller
and control app simultaneously.
WARNING: Only connect to networks that remain inside the building.
Wi-Fi Network Router Connection
IP: 169.254.30.21
Events:
HQ: 2:6:801B SYSTEM BOOT
Intonato 24
IP: 169.254.30.21
Events:
HQ: 2:6:801B SYSTEM BOOT
Intonato 24
IP: 169.254.30.21
Events:
HQ: 2:6:801B SYSTEM BOOT
Intonato 24
Ethernet Switch w/PoE
WAN LAN
1 2 3 4
Ethernet Router w/DHCP
WAN LAN
1 2 3 4
Ethernet Router w/DHCP
Mac
®
or Windows
®
Computer
Mac
®
or Windows
®
Computer
or
Wi-Fi Router w/DHCP
WAN LAN
1 2 3 4
Mac
®
or Windows
®
Computer With Wi-Fi
Compatible Android
or iOS
®
Device
Intonato DCIntonato DC
Inline PoE
Injector
Intonato DC
Inline PoE
Injector
-21.0dB
Aux: -10dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Reboot
-21.0dB
Aux: -10dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Reboot
-21.0dB
Aux: -10dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Reboot
Page 10 INTONATO DC Operation Manual
Installing the JBL Intonato Control App
Installing the JBL Intonato Control App
The free JBL Intonato control app is used to pair the Intonato DC to the Intonato 24 for control. It is
available for compatible Android, iOS, Mac, and Windows devices.
Device Requirements
Visit http://www.jblpro.com/intonato24 for the latest information on device requirements for the JBL
Intonato control app.
Downloading and Installing the App
Download and install the JBL Intonato control app from the iTunes Store®, Google Play™, or from
http://www.jblpro.com/intonato24.
Page 11
INTONATO DC Operation Manual
Controlling an Intonato 24 Device
Controlling an Intonato 24 Device
Follow these steps to pair the Intonato DC with an Intonato 24 for control:
1. Launch the JBL Intonato control app.
2. Press the Connect button for the Intonato 24 that will be controlled.
3. From the Main User Menu, select “Desktop Controller”.
Page 12 INTONATO DC Operation Manual
Controlling an Intonato 24 Device
4. Press the Connect button on the Intonato DC to pair it with the connected Intonato 24 for control.
5. Select the desired LCD and button brightness using the Brightness dropdown menu (4=brightest,
1=dimmest). In most cases, it is recommended that a high Brightness setting be used (e.g., 4), as
this will allow a higher contrast between active and inactive LED states.
6. The Intonato DC is now ready for use.
Page 13
INTONATO DC Operation Manual
Operating the Intonato DC
Operating the Intonato DC
The Info Screen
The Info screen is the first screen displayed after boot
up. Press the INFO button to return to the Info screen at
any time.
The Info screen displays monitor volume, aux output
volume, individual speaker solo/mute indication, clock
source, clock sample rate, and device status (clipping,
clock source errors, etc.).
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Turning Bass Management On or Off
Press the BASS MGMT button to toggle bass
management on (LED lit) or off (LED off).
When turned off, the satellite speakers configured for
bass management will receive a full-range signal, and
the subwoofer(s) will not receive any bass managed
signal. Note that assigned LFE channels will still be
routed to the subwoofer(s).
NOTE: In order to use the bass management feature,
one or more subwoofers must be connected to and
configured in the Intonato 24 device. If no subwoofers
have been configured for bass management in the
Intonato 24 device, the BASS MGMT button should
not be used.
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Page 14 INTONATO DC Operation Manual
Operating the Intonato DC
Dimming the System
Press the MASTER DIM button to dim the speaker
system by the dim level amount configured in the
Intonato 24 device.
NOTE: Only speakers configured for master volume
control in the Intonato 24 will be controlled by the
Master Dim button.
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Dimming and Muting the System
Press the MASTER MUTE button to mute the speaker
system.
NOTE: Only speakers configured for master volume
control in the Intonato 24 will be controlled by the
Master Mute button.
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Page 15
INTONATO DC Operation Manual
Operating the Intonato DC
Adjusting System Volume
From the Info screen, turn the ROTARY control to raise
and lower the system’s volume. The display will provide
an SPL value in decibels.
NOTE: In order for this value to accurately represent
the SPL value of the monitoring system, the SPL
Display feature must be calibrated as part of the
Intonato 24 set up procedure. Refer to the Intonato 24
Operation Manual for details.
NOTE: Only speakers configured for master volume
control in the Intonato 24 will be controlled by the
Rotary (Volume) control.
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Adjusting Aux Output Volume
From the Info screen, press the OPTION button next
to the Aux level indication on the screen, and then turn
the ROTARY control to raise and lower the aux output’s
volume. The display will provide a value in decibels.
When done, press the lit OPTION button again to exit
Aux Volume Control mode.
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Page 16 INTONATO DC Operation Manual
Operating the Intonato DC
Muting Individual Speakers
Press the SPKR MUTE button; then use the PREV,
NEXT, and OPTION buttons to select the speaker
outputs to mute.
Multiple speaker outputs can be muted simultaneously.
Press the INFO button to exit Speaker Mute mode.
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Speaker 1
Speaker 2
Speaker 3
Speaker 4
Speaker 7
Speaker 8
Speaker 6
Speaker 5
Soloing Individual Speakers
Press the SPKR SOLO button; then use the PREV,
NEXT, and OPTION buttons to select the speaker
outputs to solo.
Multiple speaker outputs can be soloed simultaneously.
Press the INFO button to exit Speaker Solo mode.
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Speaker 1
Speaker 2
Speaker 3
Speaker 4
Speaker 7
Speaker 8
Speaker 6
Speaker 5
Page 17
INTONATO DC Operation Manual
Operating the Intonato DC
Recalling Scenes
Press the SCENE button; then use the PREV, NEXT,
and OPTION buttons to select the desired scene to
recall.
NOTE: It is possible to modify the order of scenes
appearing in the display of the controller (see
instructions below).
Press the INFO button to exit Scene mode.
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
-20dB
Scene 1
Scene 2
Scene 3
Scene 6
Scene 7
Scene 5
Scene 4
Modifying the Scene Order
Press the SCENE button (SCENE LED lit).
Navigate to the scene that will be moved (use the PREV
and NEXT buttons if required).
Press and hold the OPTION button for the scene to
move—once the display next to the OPTION button
begins to flash, release the button.
Navigate to the location where the selected scene will
be moved (use the PREV and NEXT buttons if required).
Press and hold the OPTION button for the location
where the scene will be moved—once the display next
to the OPTION button begins flashing, release the
button.
The scene has now been moved to the new location.
Press the INFO button to exit Scene mode.
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
-20dB
Scene 1
Scene 2
Scene 3
Scene 6
Scene 7
Scene 5
Scene 4
Page 18 INTONATO DC Operation Manual
Operating the Intonato DC
Using Talkback
Press and hold the TALKBACK button to enable
talkback. This is a momentary button, so the talkback
mic will remain active for as long as the TALKBACK
button is held.
NOTE: Talkback functionality is only available if the
Intonato 24 has been configured for talkback control.
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Page 19
INTONATO DC Operation Manual
Using the Boot Menu
Using the Boot Menu
The Boot menu displays the controller’s MAC address, IP address, subnet mask, and current firmware
version. From the Boot menu, the controller can also be factory reset or placed in demo mode (used
for sales/demo applications).
Follow these steps to access the Boot menu:
1. Apply power to the device.
2. While the device is booting, press and hold the recessed button using a pointed object (such as a
paper clip or pin) for approximately 10 seconds.
INTONATO
3. Select the desired menu option using the OPTION buttons to the left of the display.
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
Reboot
Factory Reset
Demo Mode
Network Status-
Firmware Version
NOTE: When performing the factory reset, all settings in the Intonato DC will be reset (i.e., any static
IP address settings and connection to the Intonato 24 device). This means that the controller will
need to be reconnected to the Intonato 24 device using the JBL Intonato control app. However,
note that performing this factory reset will not affect the programming in the Intonato 24 device.
Page 20 INTONATO DC Operation Manual
Updating Firmware
Updating Firmware
Intonato DC firmware can be updated via the JBL Intonato control app and an Internet connection.
Follow these steps to update the firmware:
1. From the Main User Menu in the JBL Intonato control app, select ”Desktop Controller”.
2. Ensure the Intonato DC is connected. If the Connect button is visible, press it.
3. Navigate to the second screen by swiping left or selecting the second bubble at the bottom, then
press the Check for Updates button. If an update is available, the update can be downloaded
and installed.
Page 21
INTONATO DC Operation Manual
Networking
Networking
This section of the manual provides basic information on network settings, network security, and
network troubleshooting. It also covers the HiQnet NetSetter application, which is a PC-compatible
software application used to edit network settings for all connected HiQnet devices on a network from
one central location.
Networking Overview
Below is a brief description of the most common network settings.
IP Address
An IP address is an identifier for a computer or device on a TCP/IP network. Each device in a
network has its own IP address to identify it (e.g., 126.126.17.42). Networks using the TCP/IP
protocol route messages based on the IP address of the destination. An IP address is made of
four numbers separated by periods. Each number can be 0 (zero) to 255. The last number should
not be a 0 (zero) or 255. For example, 126.126.17.1 could be an IP address. 126.126.17.0 would
not be a valid IP address.
A TCP/IP or IP address has two parts: the Network ID and the Host ID. The Network ID identifies
the network, and the Host ID identifies either the subnet and device, or just the device if there is no
subnet. The subnet mask is a code that indicates which part of the TCP/IP address is the Network
ID and which part is the Host ID. In subnet-mask code, 255 identifies the part of the address
that is the Network ID. For example, suppose the IP address of a device is 192.168.xx.yy and
the subnet mask is 255.255.x.y. That means, “192.168” is the Network ID. The remaining set of
numbers (xx.yy) is the Host ID. If the network stands alone (it is not part of a larger network) then
the Host ID identifies each device in the network. If the network is part of a venue’s larger network,
the network is actually a sub-network or subnet.
Subnet
A subnet is a small network within a larger network. For example, a TCP/IP network in a single
area might be a subnet of a venue’s larger network, which could include computers throughout
the building. Or, a network might be divided into multiple subnets. For example, a large installation
may have one subnet per rack or room.
DHCP (Dynamic Host Configuration Protocol)
DHCP is a protocol for automatically assigning IP addresses to devices on a network. With
dynamic (DHCP) addressing, a device might have a different IP address every time it connects to
the network. DHCP relies on a DHCP server to assign and manage IP addresses. Most network
routers come equipped with a built-in DHCP server.
Gateway
A gateway is used to connect two different networks and allow packets to be passed between
them. In a typical home network, the router provides the “gateway” connection between the
local area network (LAN) and Internet (WAN) so they can communicate. A gateway can translate
between one network system or protocol and another.
Page 22 INTONATO DC Operation Manual
Networking
Network Security
Careful planning should be made before placing an Intonato DC on a network that is accessible by the
public—for example, direct access to the device using an unsecured/weakly secured wireless network
or a network jack in a public area.
It is highly recommended that the Intonato DC be placed on a protected, isolated network that
does not have any connection to the public. This prevents unauthorized users from reconfiguring
or controlling the device. Most routers have built-in functions which help protect the network from
unauthorized users, such as MAC address filtering, encryption, and disabling the SSID broadcast.
Check the documentation for the network router for information on configuring available security
options.
Network Troubleshooting
The Intonato DC must be connected to a DHCP-enabled network for initial configuration and control.
Connecting the Intonato DC to the network should be as easy as plugging it into the switch/router
and waiting for it to get assigned an IP address. However, some additional configuration will be
required if using static IP addressing and/or network security features. If a network connection cannot
be established with the Intonato DC, try following these steps to resolve the issue:
1. Ensure Networked Devices are Powered On
Ensure the control device (the device running the JBL Intonato control app), the Intonato 24, the
Intonato DC, and all network peripherals (switches, routers, bridges, etc.) are powered on and wait
a few minutes to allow all devices to boot and get assigned IP addresses. Look at the Intonato
24’s back-panel LCD and ensure it has an IP address. Also, ensure the Intonato DC is being
assigned an IP address by using the Boot menu (see “Using the Boot Menu” on page 19). If
either the Intonato 24 or Intonato DC still do not have an IP address, or a network connection still
cannot be established, go to the next step.
2. Check Network Activity LEDs, Cables, and Connections
Ensure the yellow and green LEDs are lighting on the Intonato 24 Ethernet
port. Also, ensure the port activity/link LEDs are lighting on the router (and
switch, if applicable). If using a wired connection from a computer, ensure
the Ethernet port LEDs light on the computer’s Ethernet port. Note that the
yellow LED may only flash occasionally; this is normal.
If any of these activity/link LEDs are not lighting, try disconnecting then
reconnecting the corresponding Ethernet cable. If the LEDs still don’t light,
try swapping out the connected Ethernet cable for another, known-working
cable. Also, make sure the correct type of Ethernet cable is used. If using a crossover cable, it
may be causing the problem (depending on the capabilities of the router/switch) and the cable
may need to be replaced with a straight-through Ethernet cable.
If an Ethernet port’s LEDs begin lighting after reconnecting or swapping out cables, wait a few
minutes and then try reconnecting with the JBL Intonato control app. If a network connection still
cannot be established, go to the next step.
Page 23
INTONATO DC Operation Manual
Networking
3. Check IP Addresses and Network Settings
Ensure the control device’s network connection is configured for DHCP, and that it doesn’t have a
static IP or Auto-IP (169.254.xx.yy) address. Check the IP addresses of the router, control device,
Intonato 24, and Intonato DC and ensure they all have the same Network ID. Once all Network IDs
are confirmed to match, try reconnecting with the JBL Intonato control app.
If the Intonato devices still don’t have assigned IP addresses, and the Intonato 24’s Ethernet port
LEDs are lighting, this indicates the DHCP server may not be assigning the Intonato devices an IP
address. This could indicate a problem with the DHCP server settings in the router. Go to the next
step.
4. Check Router/Switch Configuration Settings
Check the settings in the network router/switch (consult the documentation that came with the
network router/switch to see how to enter the utility used to configure it). Ensure the DHCP server
is enabled and that the DHCP address range is properly configured. Once the DHCP server has
been properly configured and enabled, wait a few minutes and then check to see if the Intonato
devices have been assigned IP addresses.
If the DHCP server is properly configured and the Intonato DC, Intonato 24, and control device
have compatible network settings but still won’t communicate, traffic is likely being prohibited by
a software or hardware firewall. If connecting using a router/switch that has an enabled hardware
firewall, try disabling the firewall and then relaunching the JBL Intonato control app. If this fixes the
problem, refer to the router/switch documentation on how to reconfigure the firewall to allow the
JBL Intonato control app, or ports 19272 and 3804 (TCP and UDP) and port 21 (FTP), to pass
through the firewall. If the control app still won’t connect, go to the next step.
5. Check Software Firewalls
If connecting using a Mac or Windows computer, check any enabled software firewalls in the
computer. Try disabling the firewall and then relaunching the JBL Intonato control app. If this fixes
the problem, refer to the firewall manufacturer’s documentation on how to reconfigure the firewall
to allow the JBL Intonato control app, or ports 19272 and 3804 (TCP and UDP) and port 21 (FTP),
to pass through the firewall.
NOTE: All devices must also have a unique device ID (also known as a HiQnet “node address” or
“node ID”). If a device ID conflict occurs, use the NetSetter software application to edit one of the
device ID addresses to resolve the conflict. See “Using HiQnet® NetSetter™” on page 24 for
more information.
Page 24 INTONATO DC Operation Manual
Networking
Using HiQnet® NetSetter™
The Intonato devices must be connected to a DHCP-enabled network to be assigned IP addresses.
Once IP addresses have been assigned, the HiQnet NetSetter application can be used to manually
configure Intonato network settings if required for the application.
Conguring the Network Using NetSetter
NetSetter is a Windows-compatible software tool that detects HiQnet devices on a network and
allows their network settings to be reconfigured in real time from one central location. Its function is
to configure a system of devices to interoperate correctly on the same network and resolve conflicts
quickly and easily. The latest version of NetSetter can be downloaded from http://hiqnet.harmanpro.
com/software/.
The top of the NetSetter window displays overall operational functions that are available. At the
bottom of the NetSetter window is an informational section that lists the number of discovered
devices and the IP address of the DHCP server. There is also information regarding the PC HiQnet
Address, IP Address, and Subnet Mask.
Follow these steps to configure Intonato devices with static IP addresses:
1. Uncheck the DHCP/Auto-IP checkbox.
2. Click in the IP Address field and enter the desired IP address for each Intonato device. Note that
each device must have a unique IP address.
3. Click in the Subnet Mask field and enter the desired subnet mask.
4. Click in the Default Gateway field and enter the gateway address.
5. Click the Apply Current Edits button to finalize the changes.
Follow these steps to configure Intonato devices to use DHCP addressing:
1. Check the DHCP/Auto-IP checkbox.
2. Click the Apply Current Edits button to finalize the changes.
3. Wait a couple of minutes for the DHCP server to assign the Intonato devices IP addresses.
NOTE: All devices must have a unique device ID (also known as a HiQnet “node address” or “node
ID”). If a device ID conflict occurs, edit one of the device ID addresses to resolve the conflict
For more information on using NetSetter, click on the help icon in the upper right-hand corner of the
NetSetter window.
Page 25
INTONATO DC Operation Manual
Dimensions
Dimensions
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
-21.0dB
Aux: -9dB
Solo: Off
Mute: Off
CLK:
Internal
CLK:
48000Hz
Status: Ok
0.100”
(2.54mm)
4.700”
(119.38mm)
6.734”
(171.044mm)
2.836”
(72.034mm)
0.952”
(24.181mm)
Page 26 INTONATO DC Operation Manual
Specications
Specications
BUTTONS & CONTROLS
Buttons: Info, Bass Management, Master Dim, Master Mute, Scene, Speaker Solo, Speaker
Mute, Talkback, Next, Previous, Option (quantity 8)
Controls: Rotary volume control
OTHER
Operating Temperature Range: 0º to 40º C (32º to 104º F)
POWER REQUIREMENTS
Voltage: 44–57 VDC
Power Consumption: 13 Watts
PHYSICAL
Unit Weight: 1.0 lb (0.45 kg)
Shipping Weight: 1.7 lbs (0.76 kg)
Unit Dimensions: 2.84” (H) x 6.73” (L) x 4.70” (W)
72.0mm (H) 117.0mm (L) x 119.4mm (W)
Shipping Carton Dimensions: 5.75” (H) x 8.75” (L) x 7” (W)
146 mm (H ) x 222.25 mm (L) x 177.8 mm (W)
Specifications subject to change without notice.
Page 27
INTONATO DC Operation Manual
Attribution Notices
Attribution Notices
3Com is a registered trademark of 3Com Corporation.
NETGEAR and ProSafe are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its
subsidiaries in the United States and/or other countries.
Dell and PowerConnect are trademarks and/or registered trademarks of Dell Inc. in the United States
and/or other countries.
Page 28 INTONATO DC Operation Manual
Warranty & Service
Warranty & Service
The JBL Limited Warranty on professional loudspeaker products (except for enclosures) remains in
effect for five years from the date of the first consumer purchase. JBL amplifiers are warranted for
three years from the date of original purchase. Enclosures and all other JBL products are warranted
for two years from the date of original purchase.
Who is Protected by this Warranty?
Your JBL Warranty protects the original owner and all subsequent owners so long as: A.) Your JBL
product has been purchased in the Continental United States, Hawaii or Alaska. (This Warranty does
not apply to JBL products purchased elsewhere except for purchases by military outlets. Other
purchasers should contact the local JBL distributor for warranty information.); and B.) The original
dated bill of sale is presented whenever warranty service is required.
What Does the JBL Warranty Cover?
Except as specified below, your JBL Warranty covers all defects in material and workmanship. The
following are not covered: Damage caused by accident, misuse, abuse, product modification or
neglect; damage occurring during shipment; damage resulting from failure to follow instructions
contained in your Instruction Manual; damage resulting from the performance of repairs by someone
not authorized by JBL; claims based upon any misrepresentations by the seller; any JBL product on
which the serial number has been defaced, modified or removed.
Who Pays for What?
JBL will pay all labor and material expenses for all repairs covered by this warranty. Please be sure
to save the original shipping cartons because a charge will be made if replacement cartons are
requested. Payment of shipping charges is discussed in the next section of this warranty.
How to Obtain Warranty Service
If your JBL product ever needs service, write or telephone us at JBL Incorporated (Attn: Customer
Service Department), 8500 Balboa Boulevard, PO. Box 2200, Northridge, California 91329 (818-
893-8411). We may direct you to an authorized JBL Service Agency or ask you to send your unit
to the factory for repair. Either way, you’ll need to present the original bill of sale to establish the
date of purchase. Please do not ship your JBL product to the factory without prior authorization. If
transportation of your JBL product presents any unusual difficulties, please advise us and we may
make special arrangements with you. Otherwise, you are responsible for transporting your product for
repair or arranging for its transportation and for payment of any initial shipping charges. However, we
will pay the return shipping charges if repairs are covered by the warranty.
Limitation of Implied Warranties
ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LENGTH OF THIS WARRANTY.
Exclusion of Certain Damages
JBL’S LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT, AT OUR OPTION, OF ANY
DEFECTIVE PRODUCT AND SHALL NOT INCLUDE INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS, WHICH VARY, FROM STATE TO STATE.
Page 29
INTONATO DC Operation Manual
Contact Information
Contact Information
Mailing Address:
JBL Professional
8500 Balboa Blvd.
Northridge, CA 91329
Customer Service:
Monday through Friday
8:00am – 5:00pm
Pacific Coast Time in the U.S.A.
(800) 397-1881
www.jblproservice.com
Product Registration:
Register your product online at www.jblpro.com/registration
On the World Wide Web:
www.jblpro.com
Professional Contacts, Outside the USA:
Contact the JBL Professional Distributor in your area. A complete list of JBL Professional international
distributors is provided at our U.S.A. website: www.jblpro.com
En Dehors des Etats-Unis:
Contacter votre Distributeur JBL Professional. Une liste complète de nos distributeurs internationaux
est disponible sur le site web: www.jblpro.com
International:
Wenden Sie sich an Ihre örtliche JBL Professional Vertretung. Eine vollständige Liste der
internationalen JBL-Vertretungen finden Sie auf unserer Website unter www.jblpro.com
Fuera de los Estados Unidos:
Comuníquese con el distribuidor de JBL Professional de su zona. En nuestro sitio web, www.jblpro.
com, encontrará una lista completa de los distribuidores de JBL International.
5090347-00 Rev A
Issued: 6/2017
Operation Manual
INTONATO DC
8500 Balboa Boulevard Northridge, CA 91329 USA
www.jblpro.com
28

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