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ENGLISH
ADVICE IN CASE OF PROBLEMS
In the case of problems, the stove will switch off automatically, and an indication of the cause will appear on the display
(see the various messages below).
Never pull out the plug when the stove is switching off automatically because of a failure.
In the case of automatic switch-off, the stove must be allowed to complete the entire procedure (15 minutes with an
acoustic signal), after which it can be restarted by pressing the key
.
However, do not restart the stove until you have found out the cause of the error and until you have CLEANED/EMP-
TIED the crucible.
SIGNALS OF POSSIBLE CAUSES OF AN ERROR, TIPS AND SOLUTIONS:
AL1 black out (this is not a stove error) (this takes place if there is no electricity for more than 5 seconds)
The stove has a ‘black out’ function. It the electricity supply is off for less than 5 seconds, the stove will switch on again, return-
ing to the function in progress before it switched off.
If the electricity supply is off for more than 5 seconds, the stove will go into 'black out' alarm, with consequent cooling phase.
The possible causes are listed below:
AL2 broken smoke temp. probe (when the stove can no longer read the smoke temperature)
• Broken thermocouple
• Detached thermocouple
• Smoke temperature out of range
AL3 hot smoke (when the temperature of the smoke exceeds the safety threshold)
• Blocked chimney
• Incorrect installation
• Stove clogged
• Too many pellets loaded, check pellet feed regulation (TAC)
NOTE: the #hot smoke# message appears when the ! rst alarm threshold of 250° is exceeded, triggering automatic stove
regulation; only when the temperature of 270° is reached does the stove go into alarm mode and switches itself off.
AL4 fan fault (when the motor of the smoke extractor fan breaks down)
• Smoke extraction motor blocked
• Revolution counter breakdown
• Smoke motor breakdown
• Smoke motor thermostat triggered
AL5 ignition failure (when the smoke temperature does not reach the minimum threshold during the ignition phase)
• Probable spark plug failure
• Dirty crucible or too many pellets
• The pellets are ! nished
• Check the pellet safety thermostat (automatic reset)
• Blocked chimney
AL6 no pellets (when the pellets are ! nished)
• There are no more pellets in the hopper
• A gear motor failure
• The screw/pellet duct is blocked
• Too few pellets loaded, check pellet feed regulation
AL7 thermal safety (when the safety thermostat, situated in contact with the hopper, is triggered by the overheating of the pellet hopper)
• Pellet overloading
AL8 no depression (when there is insuf! cient draught in the cold air aspiration pipe)
• Blocked cold air pipe
• Pressure switch failure
• Blocked silicon pipe
Stove status before black-out Interruption of less than 10 seconds Interruption of more than 10 seconds
OFF OFF OFF
PRE-LOAD BLACK OUT BLACK OUT
IGNITION BLACK OUT BLACK OUT
START-UP START-UP STAND-BY THEN RE-IGNITION
OPERATING OPERATING STAND-BY THEN RE-IGNITION
FINAL CLEANING FINAL CLEANING FINAL CLEANING
STAND-BY STAND-BY STAND-BY
ALARM ALARM ALARM
ALARM RECORD ALARM RECORD ALARM RECORD
