Additional information
Troubleshooting
75
Additional information
Troubleshooting
74
Symptom
Poor radio reception.
Check whether an earphone is connected.
Earphone cord functions as an antenna during radio reception.
Radio reception will be poor unless an earphone is attached to the
player.
Adjust the position of the player and earphone.
Turn off any nearby electronic equipment to avoid possible
interference. If it is effective, move and use the player away from
those sources.
Failed download.
Check whether the USB cable is firmly connected.
The titles saved in
H10 are not played.
Audio titles listed under <MUSIC> will only play if they were
loaded using Windows Media Player.
Use the BROWSER function to locate and play your files.
If the files still do not play, it is possible they are in a format not
compatible with this player. Please consult with the program or
service used to originally retrieve the titles.
H10 supports up to 1000 music, image and text files.
Possible solutionsSymptom
The player will not
power on.
Check whether the battery is discharged.
Check it again after connecting the AC adapter.
If the power is still turned on after charging, please contact iriver
customer support.
Press the Reset button using a pin.
No sound during
playback.
Check whether volume is set to "0".
Connect the earphones plug firmly.
Buttons do not work.
Check whether the HOLD switch on the player is ON.
Switch it to OFF position and try it again.
Characters in LCD
are corrupted.
Check whether the right language is selected.
The language setting can be changed in <SETTINGS> - <Extra> -
<Language>.
Noise and distortion
during playback.
Check whether the plug or connection jack of earphone is dirty.
Dirty connectors may cause noise.
Check whether the music file is corrupted.
Check it again with other music file.
If the file data is corrupted, noise or distortion may result.
Possible solutions
Some H10 models do not support FM radio.
