24
When the appliance has a malfunction, one or two pilot
lamps will blink fast.
Lamp Color Condition Explanation
9/10 red/
green
constantly Coffeepadmachine is
ready for use.
9 red blinking
slowly
Appliance is heating
up.
9 red blinking
fast
Malfunction in the
appliance, see the
following table.
10 green constantly Drawer is locked
correctly and the
appliance is ready for
making coffee.
10 green blinking
slowly
Don’t open the
drawer, it is still
locked. Please wait
a couple of seconds
until the pilot lamp
lights constantly.
10 green off Drawer is not locked,
open the drawer and
lock it again.
Check the following steps to solve the malfunction
yourself.
Cause
Waterreservoir is not placed correctly.
Solution
Empty the reservoir, ll it up again to the maximum-
level and place it on the coffeepadmachine.
Cause
Waterlevel is under the minimum, < 1 cup.
Solution
Fill the waterreservoir to the maximumlevel.
Cause
Boiler overheated.
Solution
Switch the appliance off and rinse it as described in
the chapter “To rinse the machine”.
Cause
There comes less or no coffee at all out of the coffee-
outlet.
Solution
• Remove the cremamaker by pushing it out, from
below, with a blunt object like a pen or the back of
a teaspoon and rinse it with warm water. One grain
of coffee can cause it to be blocked.
• Check if the coffee-outlet is clogged and if necessary
clean it.
• Check the position of the taste-selector.
• We advise to loosen the coffee in the coffeepads
before you place them in the machine. This will
ensure a better transit of the water and will give a
ner layer of coffeecrema.
Cause
Coffeepaddrawer won’t open (vacuum).
Solution
You can solve the vacuum yourself by decompressing
the appliance using the valve inside the small hole on
the back of the appliance.
Procedure: Make sure that the waterreservoir is placed
on the appliance. On the back of the appliance you
will nd a small hole in the housing. Put a thin, blunt
object inside the hole to activate the valve. Keep
pressing it during several seconds until the water stops
owing back into the waterreservoir and the display is
no longer blinking.
Careful: the water that is being pumped back, is hot.
You have succesfully decompressed the appliance.
After you can open the coffeepaddrawer again, you
must clean the cremamaker and the multi-padholder.
If you do not clean the parts, the cause of the vacuum
will not be solved and at re-use the appliance will get
locked again.
Cleaning the cremamaker: Remove the cremamaker by
pushing it out, from below, with a blunt object like a
pen or the back of a teaspoon and rinse it with warm
water. One grain of coffee can cause it to be blocked.
Cause
The lock does not work - the pilot lamp 10 keeps
blinking.
Solution
• Check if the coffeepad(s) has (have) been placed
correctly.
• Coffeepaddrawer is not locked, open the drawer and
lock it again.
Cause
The lock does not work - the pilot lamp 10 does not
light up.
Solution
• Check the multi-padholder - at the back there should
be a protrusion sticking out, when this has broken off
the machine is not able to make coffee. Order a new
multi-padholder at your supplier.
7 | SOLVING A MALFUNCTION
