Handleiding Inventum WS308 (pagina 17 van 20) (Nederlands, Duits, Engels, Frans)

694979

Verklein

Vergroot

Pagina terug

1/20

Pagina verder

English • 17

We do not need to remind you of the importance of service. After all, we develop our products to a standard so that you

can enjoy them for many years, without any concerns. If, nevertheless, there is a problem, we believe you are entitled to a

solution straight away. Hence our products come with an exchange service, on top of the rights and claims you are entitled to

by law. By exchanging a product or part, we save you time, effort and costs.

2-year full manufacturer’s warranty

1. Customers enjoy a 2-year full manufacturer’s warranty on all Inventum products. Within this period, a faulty product or part will

always be exchanged for a new model, free of charge. In order to claim under the 2-year full manufacturer’s warranty, you can either

return the product to the shop you bought it from or contact the Inventum costumer service department via the form at www.

inventum.eu/service-aanvraag.

2. The 2-year warranty period starts from the date the product is bought.

3. In order to claim under the warranty, you must produce a copy of the original receipt.

4. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

Breakdowns or faults outside the warranty period

1. Breakdowns or faults in small or large domestic appliances outside the warranty period, can be reported to the costumer services

department via the form at www.inventum.eu/service-aanvraag or by calling the costumer services department.

2. The costumer services department may ask you to send the product for inspection or repair. The costs of dispatch will be at your

expense.

3. The inspection to establish whether repair is possible involves a charge. You need to grant your permission for this, in advance.

4. In the event of a large domestic appliance, Inventum, at your request, can send out a service engineer. In that case, you will be

charged the call-out costs, as well as parts and labour.

5. In the event of an instruction to repair, the repair costs must be paid in advance. In the event of a repair by a service engineer, the

costs of the repair must be settled with the engineer onsite, preferably by means of PIN payment.

Warranty exclusions

1. The following is excluded from the aforesaid warranties:

• normal wear and tear;

• improper use or misuse;

• insufﬁcient maintenance;

• failure to comply with the operating and maintenance instructions;

• unprofessional installation or repairs by third parties or the customer himself;

• non-original parts used by the customer;

• use for commercial or business purposes;

• removal of the serial number and/or rating label.

2. In addition, the warranty does not apply to normal consumer goods, such as:

• dough hooks, baking tins, (carbon) ﬁlters, etc.;

• batteries, bulbs, carbon ﬁlters, fat ﬁlters etc.;

• external connection cables;

• glass accessories and glass parts such as oven doors;

• and similar items.

3. Transport damage not caused by Inventum is also excluded. Therefore, inspect your new device before starting to use it. If you

detect any damage, you must report this to the store where you purchased the product within 5 working days, or to the Inventum

customer service department via the form at www.inventum.eu/service-aanvraag. If transport damage is not reported within this

period, Inventum does not accept any liability in this respect.

4. The following are excluded from warranty and/or replacement: faults, loss of and damage to the device as a result of an event that

is normally insured under the home contents insurance.

Important to know

1. The replacement or repair of a faulty product, or a part thereof, does not lead to an extension of the original warranty period.

2. If a complaint is unfounded, all costs arising from it will be at the customer’s expense.

3. Following expiry of the warranty period, all costs of repair or replacement, including administration costs, dispatch and call-out

charges, will be charged to the customer.

4. Inventum cannot be held liable for damage caused by external events, unless this liability arises from mandatory statutory

provisions.

5. These warranty and service provisions are governed by Dutch law. Disputes will be settled exclusively by the competent Dutch

court.

general terms and conditions of service and warranty

Spelregels forum

Om tot zinvolle vragen te komen hanteren wij de volgende spelregels:

lees eerst de handleiding door;
controleer of uw vraag al eerder door iemand anders is gesteld;
probeer uw vraag zo duidelijk mogelijk te stellen;
heeft u een probleem en al geprobeerd om dit op te lossen, vermeld dit erbij aub;
heeft u een oplossing gekregen van een bezoeker dan horen wij dat graag in dit forum;
wilt u een reactie geven op een vraag of antwoord, gebruik dan niet dit formulier maar klik op de knop 'reageer op deze vraag';
uw vraag wordt direct op de website gezet; vermijd daarom persoonlijke gegevens in te vullen;

Belangrijk! Als er een antwoord wordt gegeven op uw vraag, dan is het voor de gever van het antwoord nuttig om te weten als u er wel (of niet) mee geholpen bent! Wij vragen u dus ook te reageren op een antwoord.

Belangrijk! Antwoorden worden ook per e-mail naar abonnees gestuurd. Laat uw emailadres achter op deze site, zodat u op de hoogte blijft. U krijgt dan ook andere vragen en antwoorden te zien.

Inventum WS308 Handleiding

Hulp nodig? Stel uw vraag in het forum

Misbruik melden

Product:

Spelregels forum

Abonneren

Ontvang uw handleiding per email

Stel vragen via chat aan uw handleiding

Uw handleiding is per email verstuurd. Controleer uw email

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

U heeft geen emailadres opgegeven

Uw vraag is op deze pagina toegevoegd

Info