charged the call-out costs, as well as parts and labour.
5. In the event of an instruction to repair, the repair costs must be
paid in advance. In the event of a repair by a service engineer,
the costs of the repair must be settled with the engineer onsite,
preferably by means of PIN payment.
Warranty exclusions
1. The following is excluded from the aforesaid warranties:
• normal wear and tear;
• improper use or misuse;
• insufficient maintenance;
• failure to comply with the operating and maintenance
instructions;
• unprofessional installation or repairs by third parties or the
customer himself;
• non-original parts used by the customer;
• use for commercial or business purposes;
• removal of the serial number and/or rating label.
2. In addition, the warranty does not apply to normal consumer
goods, such as:
• dough hooks, baking tins, (carbon) filters, etc.;
• batteries, bulbs, carbon filters, fat filters etc.;
• external connection cables;
• glass accessories and glass parts such as oven doors;
• and similar items.
3. Transport damage not caused by Inventum is also excluded.
Therefore, inspect your new device before starting to use it.
If you detect any damage, you must report this to the store
where you purchased the product within 5 working days, or to
the Inventum customer service department via the form at
www.inventum.eu/service-aanvraag. If transport damage is
not reported within this period, Inventum does not accept any
liability in this respect.
4. The following are excluded from warranty and/or replacement:
faults, loss of and damage to the device as a result of an event
that is normally insured under the home contents insurance.
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