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(128GS) MODEL SF20220R SAND FILTER PUMP ENGLISH 7.5” X 10.3” PANTONE 295U 10/28/2011
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Sand Filter Pump
Model SP20220
IMPORTANT
SAFETY RULES
Read, understand, and follow all
instructions carefully before
installing and using this product.
Don’t forget to try these other fine Intex products: pools, pool accessories,
inflatable pools and in-home toys, airbeds and boats available at fine
retailers or visit our website.
OOWWNNEERRSS MMAANNUUAALL
128-*GS-R0-1210
©2011 Intex Marketing Ltd. - Intex Development Co. Ltd. - Intex Trading Ltd.
- Intex Recreation Corp.
All rights reserved/Tous droits réservés/Todos los derechos reservados/Alle
Rechte vorbehalten. Printed in China/Imprimé en Chine/Impreso en China/Gedruckt in China.
®™ Trademarks used in some countries of the world under license from/®™ Marques utilisées dans certains pays sous
licence de/Marcas registradas utilizadas en algunos países del mundo bajo licencia de/Warenzeichen verwendet in einigen
Ländern der Welt in Lizenz von/Intex Marketing Ltd. to/à/a/an Intex Trading Ltd., Intex Development Co. Ltd., G.P.O
Box 28829, Hong Kong & Intex Recreation Corp., P.O. Box 1440, Long Beach, CA 90801 • Distributed in the European
Union by/Distribué dans l’Union Européenne par/Distribuido en la unión Europea por/Vertrieb in der Europäischen Union
durch/Intex Trading B.V., P.O. Box nr. 1075 – 4700 BB Roosendaal – The Netherlands
For illustrative purposes only.
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TTAABBLLEE OOFF CCOONNTTEENNTTSS
Warnings.......................................................................... 3
Parts List & References.................................................. 4-6
Setup Instructions ......................................................... 7-11
Product Specifications................................................... 7
Operating Instructions ................................................... 12-14
Maintenance.................................................................... 15
Troubleshooting Guide................................................... 16
Limited Warranty............................................................. 17
Intex Service Center Locations..................................... 18
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SSAAFFEETTYY RRUULLEESS
WARNING
IMPORTANT SAFETY RULES
Read, Understand and Follow All Instructions Carefully Before Installing and Using this Product.
READ AND FOLLOW ALL INSTRUCTIONS
To reduce the risk of injury, do not permit children to use this product. Always
supervise children and those with disabilities.
Children must stay away from this product and electrical cord(s).
Children should be supervised to ensure that they do not play with the appliance.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge. They
must at all times be supervised by a knowledgeable and experienced adult
responsible for their safety.
Assembly and disassembly by adults only.
Risk of electric shock. Connect this product only to a grounding type receptacle
protected by a ground-fault circuit interrupter (GFCI) or residual current device
(RCD). Contact a qualified electrician if you cannot verify that the receptacle is
protected by a GFCI/RCD. Use a qualified electrician to install the GFCI/RCD,
which has a maximum rate of 30mA. Do not use a portable residual current device
(PRCD).
Always unplug this product from the electrical outlet before removing, cleaning,
servicing or making any adjustment to the product.
The plug must be accessible after produc t is installed.
Do not bury the electrical cord. Locate the cord where it will not be damaged by
lawn mowers, hedge trimmers and other equipment.
If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified persons in order to avoid a hazard.
To reduce the risk of electric shock, do not use extension cords, timers, plug
adaptors or converter plugs to connect unit to electric supply; provide a properly
located outlet.
Do not attempt to plug in or unplug this product while standing in water or when
your hands are wet.
Keep this product more than 2m away from the pond.
Keep the plug of this product more than 3.5m away from the pond.
Position this product away from the pond, so as to prevent children from climbing
on it and accessing the pond.
Do not operate this product when pond is occupied.
To reduce the risk of entrapment hazard, never enter the pond if suction strainer
component is loose, broken, cracked, damaged or missing. Replace loose, broken,
damaged, cracked or missing suction strainer components immediately.
Your body or hair may be trapped causing permanent injury or drowning.
To prevent equipment damage and risk of injury, always turn pump off before
changing the filter control valve position.
Never operate this product above the maximum working pressure stated on the
filter tank.
Hazardous Pressure. Improper tank valve cover assembly could cause the valve
cover to blow off and cause serious injury, property damage or death.
This product is intended to be used only for the purposes described in the manual!
FAILURE TO FOLLOW THESE WARNINGS MAY RESULT IN
PROPERTY DAMAGE, ELECTRIC SHOCK, ENTANGLEMENT OR
OTHER SERIOUS INJURY OR DEATH.
These product warnings, instructions and safety rules provided with the product represent
some common risks of water recreation devices and do not cover all instances of risk and
danger. Please use common sense and good judgement when enjoying any water activity.
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PPAARRTTSS LLIISSTT
PARTS LIST
NOTE: Drawings for illustration purpose only. Actual product may vary. Not to scale.
7
1
9
4 5
2
6
3
8
10 11
13 14 15
16 17 18
19
12
20 21
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PARTS LIST (continued)
NOTE: Drawings for illustration purpose only. Actual product may vary. Not to scale.
23
25
22 24
26 27
28 29 30
31 32 33
34
Optional Optional
Optional
35
PPAARRTTSS LLIISSTT
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PPAARRTTSS RREEFFEERREENNCCEE
PARTS REFERENCE
Before assembling your product, please take a few minutes to check the contents
and become familiar with all the parts.
NOTE: Drawings for illustration purpose only. Actual product may vary. Not to scale.
1
5
9
11
2
13
35
19
3
6
7
415
16
17
11
18
8
10
14
36
37
38
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PARTS REFERENCE (continued)
Before assembling your product, please take a few minutes to check the contents
and become familiar with all the parts.
PPAARRTTSS RREEFFEERREENNCCEE
When ordering parts, be sure to quote the model number and part numbers.
REF. NO. DESCRIPTION QTY. SPARE PART
NO.
1PRESSURE GAUGE 1 11224
26-WAY VALVE 1 11496
3DRAIN OUTLET COVER 1 11131
4CLAMP 1 11380
5TANK O-RING 1 11379
6SAND SHIELD 1 11382
7CENTER PIPE HUB 1 11495
8LATERAL 10 11384
9DRAIN VALVE CAP 1 11456
10 DRAIN VALVE O-RING 1 11385
11 L-SHAPE O-RING 4 11228
12 HOSE WITH NUTS 2 11010
13 SAND FILTER INTERCONNECTING HOSE 1 11535
14 LEAF TRAP NUT 1 11479
15 LEAF TRAP O-RING 1 11232
16 BASKET 1 11260
17 FILTER HOUSING NUT 1 11261
18 L-SHAPE O-RING 1 11412
19 SEDIMENT RELEASE VALVE 1 10460
20 VALVE O-RING 1 10264
21
PLUNGER VALVE (HOSE O-RING & STEP WASHER INCLUDED)
2 10747
22 HOSE O-RING 2 10262
23 STEP WASHER 2 10745
24 STRAINER NUT 2 10256
25 FLAT STRAINER RUBBER WASHER 2 10255
26
THREADED STRAINER CONNECTOR
2 11235
27 ADJUSTABLE POOL INLET NOZZLE 1 11074
28 ADAPTOR B 2 10722
29 STRAINER CONNECTOR (Optional) 2 11070
30 POOL INLET NOZZLE (Optional) 1 11071
31 STRAINER GRID (Optional) 1 11072
32 SCREW 2 11381
33 PUMP MOTOR & CONTROL 1 11322
34 PRE-FILTER ASSEMBLY 1 11371
35 LEAF TRAP COVER 1 11480
36 SAND FILTER PUMP MOTOR INLET O-RING 2 11457
37 16” SAND FILTER PUMP AND COMBO TANK 1 11497
38 16” SAND FILTER PUMP TANK BASE 1 11514
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PPRROODDUUCCTT SSPPEECCSS && SSEETTUUPP IINNSSTTRRUUCCTTIIOONNSS
PRODUCT SPECIFICATIONS
SETUP INSTRUCTIONS
Power: 220-240 Volt AC
Wattage: 650 W
Maximum working pressure: 3.5 bar (50 psi)
Effective filtering area: 0.13 m2(1.44 ft2)
Maximum Flow Rate: 10030 liters/hour (2650 gallons/hour)
Recommended filtering media:
No. 20 silica sand or glass sand. Particle size
(Not included) range 0.45 to 0.85 mm (0.018 to 0.033 inches).
Uniformity Coefficient less than 1.75.
Recommended filtering media quantity:
No. 20 silica sand
45 Kg (100 Lbs)
or glass sand
32 Kg (70 Lbs).
Limited Warranty: see “Limited Warranty”
NOTE: NOT SUITABLE FOR USE WITH KCP-LOW -SALT AUTOMATIC SALTWATER
SYSTEM (MODEL 6110/6220
)
The sand filter removes suspended particles but does not sanitize your pond.
Pond chemistry is a specialized area and you should consult your local pond
service specialist for details.
TOOLS REQUIRED: One (1) Phillips screwdriver
Pump location and mounting:
The system must be installed on a solid level and vibration-free base.
Provide a location protected from the weather, moisture, flooding and
freezing temperature.
Provide adequate access, space and lighting for routine maintenance.
Pump motor requires free circulation of air for cooling. Do not install
the pump in a damp or non-ventilated location.
A team of 2 or more people is recommended for setting up this product.
Motor pre-filtering assembly setup:
1. Remove the sand filter and its accessories
from the packaging carefully and inspect for
any visible damage. If parts are damaged
contact your local service center listed at
the back of this owner’s manual.
2. In a counter-clockwise motion unscrew the
leaf trap cover (14) from the pre-filter
housing. Take out the basket (16) and filter
housing nut (17) (see drawing 1).
3.
Connect the pre-filter housing to the motor
water inlet. Note: Align the connector in the
pre-filter housing with the water inlet on the
motor (see drawing 2).
1
2
14
17
16
35
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4. In a clockwise motion screw filter housing nut (17) onto the motor water inlet
(See drawings 3.1 & 3.2).
5. Replace the basket (16) and leaf trap cover (14) back to the pre-filter housing
(See drawings 4.1 & 4.2).
SETUP INSTRUCTIONS (continued)
SSEETTUUPP IINNSSTTRRUUCCTTIIOONNSS
Sand tank installation:
1. Place the tank support base at the selected location.
2. Place the tank on the tank support base (See drawing 5.1).
3. Connect the motor pre-filtering assembly unit to the tank support base (See
drawing 5.2). NOTE: Ensure the pre-filter housing water inlet hose connection
is facing towards the pond.
IMPORTANT: Some countries, especially in the European community,
require the product to be secured to the ground or to a base in a
permanent upright position. Check your local authorities to determine if
there is a regulation in your area regarding pond filter-pumps. If yes, then
the product can be mounted to a platform using the two holes located in
the base. See drawing 5.3.
The product can be mounted on a cement base or onto a wooden
platform to prevent accidental falling over.
The mounting holes are 6.4 mm in diameter and spaced 177.4 mm
apart.
Use two bolts and lock nuts with a maximum of 6.4 mm in diameter.
3.2
3.1
4.1 4.2
5.1 5.2
mm
177.4
5.3
17 17
14
16
35
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SETUP INSTRUCTIONS (continued)
SSEETTUUPP IINNSSTTRRUUCCTTIIOONNSS
Sand loading:
IMPORTANT: Use No. 20 silica sand or glass sand with particle size range
0.45 to 0.85 mm (0.018 to 0.033 inches) and a Uniformity Coefficient less
than 1.75.
NOTE: Before loading the tank with sand, ensure the center pipe hub
assembly is securely in place at the bottom of the tank, and vertically
centered inside the tank.
1. Place the sand shield (6) over the top of the center pipe. Pour the sand into the
tank at a slow rate. (see drawing 6).
2. Fill the tank approximately half way, remove the sand shield (6) from the top.
(see drawing 7).
3. Evenly distribute the sand inside the tank, then fill the tank with some water to
provide a cushioning effect when the remaining sand is poured in. This
prevents the center pipe hub (7) from excessive shock (see drawing 8).
Place the sand shield (6) back and continue to pour the sand into the tank.
4. Sand shall be filled between the “MAX” and “MIN” marked gauge on the center
pipe. Evenly spread and level out the sand by hand (see drawings 8 & 9).
5. Remove the sand shield (6).
6. Wash away all sand around the top edge of the tank.
MAX
MIN
MAXMAX
MINMIN
MAX
MIN
89
67
6
6
7
7
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6-way valve installation:
1. Lower the 6-way valve over the tank slowly, and ensure the bypass pipe protruding
underneath the 6-way valve fits securely into the center pipe hub (7) top opening (see
drawing 10).
IMPORTANT: There are three hose connection ports on the 6-way valve,
ensure the outlet connection (from filter to the pond) on the valve is facing
towards the pond, and the inlet connection (from motor to valve) is aligned
with the motor outlet (see drawing 11).
SSEETTUUPP IINNSSTTRRUUCCTTIIOONNSS
SETUP INSTRUCTIONS (continued)
WARNING
Improper tank valve and clamp assembly could cause the valve and clamp to blow
off and cause serious injury, property damage or death.
11
WATER
INLET
WATER
OUTLET
2. Place an L-shape o-ring (11) on the 6-way valve inlet connection and on the
pump motor outlet. In a clockwise motion connect the sand filter
interconnecting hose (13) between the pump motor outlet and the 6-way valve
inlet connection (see drawing 12).
3. Remove the clamp bolt, and install the clamp around the tank and 6-way valve
flanges, then replace the clamp bolt and use a phillips screwdriver (not
included) to tighten it (see drawing 13)
10
12 13
7
13 4
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SSEETTUUPP IINNSSTTRRUUCCTTIIOONNSS
SAND FILTER PUMP HOSE CONNECTION SETUP
WARNING
Keep this product more than 2m away from the pond.
Keep the plug of this product more than 3.5m away from the pond.
Position this product away from the pond, so as to prevent children from
climbing on it and accessing the pond.
The 6-way valve has three hose connection ports.
1. Connect one hose end to the pre-filter inlet and the other end of the hose to the
lower plunger valve with the strainer. Ensure the hose nuts are securely tightened.
2. Connect the second hose between the 6-way valve water outlet and the upper
plunger valve with the inlet-nozzle. Ensure the hose nuts are securely tighten.
3. The third hose connection port (drain/waste outlet) on the 6-way valve shall be directed
to a proper draining receptacle using a hose or pipe (not provided). Remove the drain
cap before attaching the drain/waste hose or pipe.
4. The sand filter pump is now ready to filter the pond.
459
848.9
691.7
459
848.9
691.7
>3.5M
>2M
6-WAY VALVE
WATER
INLET
MOTOR
MOTOR
WATER
OUTLET
PRE-
FILTER
WATER INLET
WATER LEVEL
OUTSIDE
LINER WALL
POWER
CORD
L-SHAPE
O-RING
TO
DRAIN
INSTALLATION EXAMPLE
(ILLUSTRATION NOT TO SCALE)
ground
Solid bads gravel
or crushed rock
Drainpipe or
drainage ditch
Socket outlet on a Faultcurrent
circuit breaker<30mA
(installation side)
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OOPPEERRAATTIINNGG IINNSSTTRRUUCCTTIIOONNSS
OPERATING INSTRUCTIONS
Risk of electric shock. Connect this product only to a grounding type
receptacle protected by a ground-fault circuit interrupter (GFCI) or
residual current device (RCD). Contact a qualified electrician if you cannot
verify that the receptacle is protected by a GFCI/RCD. Use a qualified
electrician to install the GFCI/RCD, which has a maximum rate of 30mA.
Do not use a portable residual current device (PRCD).
To reduce the risk of electric shock, do not use extension cords, timers,
plug adaptors or converter plugs to connect unit to electric supply;
provide a properly located outlet.
Do not attempt to plug in or unplug this product while standing in water
or when your hands are wet.
Never operate this product above the maximum working pressure stated
on the filter tank.
Always switch off pump before changing the 6-way valve position.
Operating this product without water flowing through the system can
cause a build up of hazardous pressure which can result in an explosive
situation, serious injury, property damage or death.
Never test this pump with compressed air. Never operate the system with
water temperature above 35° C (95° F).
Valve Position Function Water Flow Direction
FILTER
(see drawing 14)
Normal filtration and regular
vacuuming of pond
From pump through filter media
to pond
BACKWASH
(see drawing 15)
Reverses water flow to clean
filter media
From pump through filter media
to valve waste/drain outlet
RINSE
(see drawing 16)
For initial startup cleaning of the sand, and
leveling the sand bed after backwashing
From pump through filter media
to valve waste/drain outlet
WASTE
(see drawing 17)
For vacuuming directly to waste,
lowering pond level or to drain the pond
From pump to valve waste/drain
outlet bypassing the filter media
RECIRCULATE
(see drawing 18)
For circulating water back to pond
without going through the filter media
From pump through valve to
pond bypassing the filter media
CLOSED
(see drawing 19)
Shuts off all flow to filter and pond
“Do not use this setting with pump running”
6-way valve positions and function:
WARNING
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14
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15
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16
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Initial startup and operation:
Before operating, be sure that:
All the hoses have been connected and tightened securely, and correct amount
of filter sand have been loaded.
The entire system is connected to a grounding type receptacle protected by a
ground-fault circuit interrupter (GFCI) or residual current device (RCD).
OOPPEERRAATTIINNGG IINNSSTTRRUUCCTTIIOONNSS
OPERATING INSTRUCTIONS (continued)
CAUTION
The filter control valve has a closed position. The pump should never be
on when the valve is in the closed position. If the pump is operated with
the valve closed, explosive situation could exist.
1. Grasp plunger valve handle. Turn the handle counter-clockwise, pull up until it
stops, and then turn it clockwise until the metal protruding notch anchor is in
the "0/1" position. Repeat for the second plunger valve. This opens the valves to
allow water to flow into the sand filter pump.
2. Ensure the drain/waste outlet on the 6-way valve is not covered and directed to
a proper draining receptacle.
3. Ensure the pump is off, depress the 6-way
valve and turn it to the “BACKWASH position
(see drawings 15 & 20).
IMPORTANT: To prevent damage to the
6-way valve, always depress the valve
handle before turning. Always switch off
pump before changing the 6-way valve
position.
4. Switch on the pump (see drawing 21). Water
is circulating backward through the sand
media and to waste/drain outlet. Backwash
until a clear flow of water is observed in the
waste/drain outlet or through the drain sediment
window.
NOTE: The initial backwash of the filter is
recommended to remove any impurities or fine
sand particles in the sand media.
17
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19
20
1
2
21
TIMER
OFF
ON
128
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SAVE THESE INSTRUCTIONS Page 15
(128GS) MODEL SF20220R SAND FILTER PUMP ENGLISH 7.5” X 10.3” PANTONE 295U 10/28/2011
OOPPEERRAATTIINNGG IINNSSTTRRUUCCTTIIOONNSS
OPERATING INSTRUCTIONS (continued)
English
5. Switch off the pump, change the 6-way valve to “RINSE” position (see
drawing 16).
6. Switch on the pump and run the pump for about one minute to level out the
sand bed after backwashing the sand media.
7.Switch off the pump, change the 6-way valve to “FILTER” position (see
drawing 14).
8. Switch on the pump. The system is now operating in the normal filtering mode.
Run the pump until the desired pond water clearance is obtained and no more
than 12 hours per day.
9. Record the initial pressure gauge reading when the filter media is clean.
NOTE: During initial setup of the system, it may be necessary to backwash
frequently due to unusual heavy dirt present in the water and sand. After that,
as the filter removes dirt and impurities from the pond water, the accumulated
dirt in the sand media will cause the pressure to rise and the flow to diminish. If
there is no vacuuming device attached to the system and the pressure gauge
reading is in the yellow zone it is time to backwash the sand media, see
“BACKWASH” under “initial startup and operation” section.
Vacuuming device (i.e. Intex auto pond cleaner) attached to the system may
also cause the flow to diminish and the pressure to rise. Remove any
vacuuming device from the system and check if the pressure gauge reading has
dropped from the yellow zone to the green zone.
Operating the system under “TIMER” mode or manually:
To operate the sand filter pump in “FILTER” mode under “TIMER” control:
A. Set the timer dial to the desired operating hours. See operation time table
(see drawing 22).
B. Turn on the pump by pressing the switch to “ ” position, the sand filter
pump is now filtering the water and will stop after the operating hours are
completed. The built-in timer will now operate for the number of hours
selected at the same time each day.
C. Operating hours can be re-adjusted if necessary. Follow step A B.
To operate the sand filter pump manually (without the “TIMER” mode):
A. Turn on the pump by pressing the switch to “-” position, the sand filter
pump is now filtering the water.
B. To turn off the pump, press the switch to “O” position.
22
ON OFF TIMER
TIMER DIAL
(HOURS)
128
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SAVE THESE INSTRUCTIONS Page 16
(128GS) MODEL SF20220R SAND FILTER PUMP ENGLISH 7.5” X 10.3” PANTONE 295U 10/28/2011
English
MMAAIINNTTEENNAANNCCEE
MOTOR PRE-FILTER CLEANING AND MAINTENANCE
1. Make sure the filter pump is switched off, then disconnect the power cord from
the electrical outlet.
2. Release the pressure first by opening the
sediment release valve (19) located
on the lower side of the pre-filter housing
(see drawing 23).
3. In a counter-clockwise motion unscrew the
leaf trap cover (14), then remove the
basket (16) and leaf trap o-ring (15) from the
pre-filter housing (see drawing 24).
4. Empty and flush the basket using a garden hose, may use a plastic brush to
remove deposits from the basket. Do not use metal brush.
5. Clean and rinse the inside of the pre-filter housing and the leaf trap O-ring with
a garden hose.
6. Reinstall the leaf trap O-ring, basket and leaf trap cover to the pre-filter housing.
7. Close the sediment release valve (19).
1
2
23
24
19
14
15
16
35
128
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SAVE THESE INSTRUCTIONS Page 17
(128GS) MODEL SF20220R SAND FILTER PUMP ENGLISH 7.5” X 10.3” PANTONE 295U 10/28/2011
English
1. Switch off the unit, and disconnect power cord from electrical outlet.
2. In a counter clockwise motion unscrew the drain valve cap (9) from the drain
valve to thoroughly drain the tank. The drain valve is located at the bottom of
the filter tank.
3. Disassemble the pump motor from the tank base.
4. Leave sand filter pump pieces and hoses outside to thoroughly air dry.
5. Coat the following o-rings and washers with petroleum jelly for long term
storage:
L-shape o-ring (11).
o-ring A (18).
Pump hose O-rings (22).
Strainer valve assembly step washers (23).
Flat strainer rubber washers (25).
6. Depress the 6-way valve handle and rotate so as to set the pointer on the valve
top “N” position. This allows the water to drain from the valve. Leave the 6-way
valve in this inactive position.
7. It is best to place all dry pieces and pump motor in the original packaging for
storage. To avoid condensation or corrosion problem, do not cover or wrap
pump motor with plastic bags.
8. Store the pump motor and accessories in a dry place. The storage's
temperature should be controlled, between 0 degrees Celsius (32 degrees
Fahrenheit) and 40 degrees Celsius (104 degrees Fahrenheit).
LONG TERM STORAGE & WINTERIZATION
CAUTION
Allowing the water to freeze will damage the sand filter and void the
warranty. If anti-freeze solution is needed, use only propylene glycol.
Propylene glycol is non-toxic and will not damage plastic system
components; other anti-freezes are highly toxic and may damage plastic
components in the system.
MMAAIINNTTEENNAANNCCEE
128
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SAVE THESE INSTRUCTIONS Page 18
(128GS) MODEL SF20220R SAND FILTER PUMP ENGLISH 7.5” X 10.3” PANTONE 295U 10/28/2011
TROUBLESHOOTING GUIDE
TTRROOUUBBLLEESSHHOOOOTTIINNGG GGUUIIDDEE
English
Line cord must be plugged into a 3
wire outlet that is protected by a Class
A Ground Fault Circuit Interrupter, or
RCD.
Reset circuit breaker. If circuit breaker
trips repeatedly, your electrical system
may have a defect. Turn off circuit
breaker and call an electrician to
correct the problem.
Let the motor cool down and restart again.
Adjust
the
chlorine and pH level. Consult
your local pond supply stores.
Load with filter sand, see “sand loading
instructions”.
Set valve to “ FILTER” position.
Operate
the
filter for longer periods.
Clean
the
strainer screen at the inlet.
Clean the pre-filtering basket more often.
Backwash filter.
Remove about 1” of sand if necessary.
Remove any pond vacuuming device
attached to the system line.
Fill pond to correct water level.
Clean strainer screens at pond inlet.
Contact Intex service center.
Remove 6-way valve cover and ensure the
o-ring is in place.
Clean sand tank o-ring with garden hose water.
Tighten the clamp with wrench supplied.
Contact Intex service center.
Tighten/reinstall hose nut.
Ensure o-ring/L-shape o-ring is in place
and not damaged.
Turn off the pump and restart 5 minutes
later.
Re-set the timer.
Contact Intex service center.
Clear any obstructions in the intake by
unscrewing it from the 6-way valve.
Contact Intex service center.
Use only No. 20 silica sand with particle
size range 0.45 to 0.85 mm (0.018
to 0.033 inches) and a Uniformity
Coefficient less than 1.75.
Change sand.
FILTER MOTOR
FAILS TO START
FILTER DOESN’T
CLEAN POND
FILTER DOESN’T
PUMP WATER OR
FLOW IS VERY
SLOW
PUMP DOESN’T
WORK
6-WAY
VALVE/COVER
LEAKING
HOSE LEAKING
TIMER IS
INACCURATE OR
TIMER CAN'T BE
SET
PRESSURE GAUGE
DOESN’T WORK
SAND IS FLOWING
BACK INTO THE
POND
The motor is not plugged in.
The fuse box needs checking.
The GFCI/RCD circuit breaker
is tripped.
Motor too hot and overload
protection is shut off.
Improper chlorine or pH
levels.
No filtering media in tank.
Wrong 6-way valve setting
position.
Excessively dirty pond.
The strainer screen is
restricting the water flow.
Clogged inlet or discharge.
An air leak on the intake line.
Excessively dirty pond.
Sand media clogged with dirt.
Nozzle and strainer
connections are reversed.
Crusting or caking on the
filtering sand surface.
Pond vacuuming device
attached to the system.
Low water level.
Strainer screen clogged up.
Faulty motor or the impeller
is jammed.
Sand tank o-ring missing.
Sand tank o-ring dirty.
Flange clamp not tight.
6-way valve damage.
Hose nut not securely tight.
Hose connection fitting
o-ring/L-shape o-ring missing.
Possible inner timer
defective.
Clogged inlet of the pressure
gauge.
Pressure gauge damage.
Sand is too small.
Sand bed is calcified.
TROUBLE CAUSE SOLUTION
IMPORTANT
If you continue to experience difficulty, please contact our Consumer
Service Department for assistance. See back cover for contact information.
128
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(128GS) MODEL SF20220R SAND FILTER PUMP ENGLISH 7.5” X 10.3” PANTONE 295U 10/28/2011
English
LIMITED WARRANTY
Your Sand Filter Pump has been manufactured using the highest quality materials and
workmanship. All Intex products have been inspected and found free of defects prior to
leaving the factory. This Limited Warranty applies only to the Sand Filter Pump and
accessories listed below.
The following provision is only valid within the European member states countries: The
legal regulation of Directive 1999/44/EC will not be effected by this Intex warranty.
The provisions of this Limited Warranty apply only to the original purchaser and is not
transferable. This Limited Warranty is valid for the period noted below from the date of
the initial retail purchase. Keep your original sales receipt with this manual, as proof of
purchase will be required and must accompany warranty claims or the Limited Warranty
is invalid.
Sand Filter Pump Warranty 2 Years
Hoses, Plunger Valves & Fittings Warranty – 180 days
If a manufacturing defect is found within the periods noted above, please contact the
appropriate Intex Service Center listed in this manual. The Service Center will determine
the validity of the claim.
IMPLIED WARRANTIES ARE LIMITED TO THE TERMS OF THIS WARRANTY AND IN
NO EVENT SHALL INTEX, THEIR AUTHORIZED AGENTS OR EMPLOYEES BE
LIABLE TO THE BUYER OR ANY OTHER PARTY FOR DIRECT OR CONSEQUENTIAL
DAMAGES OR LIABILITIES. Some countries, or jurisdictions do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you.
This Limited Warranty does not apply if the products are subject to negligence, abnormal
use or operation, accident, improper operation, improper voltage or current contrary to
operating instructions, or to damage by circumstances beyond Intex’s control, including
but not limited to, ordinary wear and tear and damage caused by exposure to fire, flood,
freezing, rain, or other external environmental forces. This Limited Warranty applies only
to those parts and components sold by Intex. The Limited Warranty does not cover
unauthorized alterations, repairs or disassembly by anyone other than Intex Service
Center personnel.
The costs associated with the loss of pond water, chemicals or water damage are not
covered by this warranty. Injury or damage to any property or person is not covered by
this warranty.
128
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SAVE THESE INSTRUCTIONS Page 20
(128GS) MODEL SF20220R SAND FILTER PUMP ENGLISH 7.5” X 10.3” PANTONE 295U 10/28/2011
English
AREAS LOCATION AREAS LOCATION
For service questions or to order replacement parts, please contact the appropriate office
listed below or visit www.intexdevelopment.com for answers to most frequently asked
questions.
ARGENTINA JARSE INDUSTRIAL Y COMERCIAL S.A
MANUEL GARCIA 124 (CP1284)
CIUDAD AUTÓNOMA DE BUENOS AIRES,
ARGENTINA.
TEL: 011-4942-2238 (interno 139);
TEL: 011-4942-2238( interno 145)
E-mail: Martín Cosoleto: mcosoleto@jarse.com.ar
E-mail: Daniel Centurion: dcenturion@jarse.com.ar
Website: www.jarse.com.ar
PERU COMEXA S.A.
AVENIDA COMANDANTE ESPINAR 142,
MIRAFLORES, LIMA, PERÚ
TEL: 446-9014
SAUDI ARABIA SAUDI ARABIAN MARKETING &
AGENCIES CO. LTD.
PRINCE AMIR MAJED STREET,
AL-SAFA DISTRICT. JEDDAH,
KINGDOM OF SAUDI ARABIA
TEL: 966-2-693 8496
FAX: 966-2-271 4084
E-mail: toy@samaco.com.sa
Website: www.samaco.com.sa
AUSTRIA STEINBACH VERTRIEBSGMBH
AISTINGERSTRAßE 2
4311 SCHWERTBERG
TEL: 0820 - 200 100 200
(0,145/min aus allen Netzen)
FAX: + 43 (7262) 61439
E-mail: service@intexcorp.at
Website: www.intexcorp.at
CZECH REPUBLIC / INTEX TRADING S.R.O.
EASTERN EUROPE BENESOVSKA 23,
101 00 PRAHA 10,
CZECH REPUBLIC
TEL: +420-267 313 188
FAX: +420-267 312 552
E-mail: info@intexcorp.cz
BELGIUM N.V. SIMBA-DICKIE BELGIUM S.A.
MOESKROENSESTEENWEG 383C,
8511 AALBEKE, BELGIUM
TEL: 0800 92088
FAX: 32-56.26.05.38
E-mail: intex@nicotoy.be
E-mail: intexsupport@nicotoy.be
Website: www.nicotoy.be/downloads.htm
DENMARK K.E. MATHIASEN A/S
SINTRUPVEJ 12, DK-8220
BRABRAND, DENMARK
TEL: +45 89 44 22 00
FAX: +45 86 24 02 39
E-mail: intex@keleg.dk
Website: www.intexnordic.com
SWEDEN LEKSAM AB
BRANDSVIGSGATAN 6,
S-262 73 ÄNGELHOLM,
SWEDEN
TEL: +46 431 44 41 00
FAX: +46 431 190 35
E-mail: intex@leksam.se
Website: www.intexnordic.com
NORWAY NORSTAR AS
PINDSLEVEIEN 1,
N-3221 SANDEFJORD,
NORWAY
TEL: +47 33 48 74 10
FAX: +47 33 48 74 11
E-mail: intex@norstar.no
Website: www.intexnordic.com
FINLAND NORSTAR OY
SUOMALAISTENTIE 7,
FIN-02270 ESPOO,
FINLAND
TEL: +358 9 8190 530
FAX: +358 9 8190 5335
E-mail: info@norstar.fi
Website: www.intexnordic.com
RUSSIA LLC BAUER
KIEVSKAYA STR., 20,
121165 MOSCOW, RUSSIA
TEL: 099-249-9400/8626/9802
FAX: 095-742-8192
E-mail: intex.russia@gmail.com
Website: www.intex.su
POLAND KATHAY HASTER
UL. LUTYCKA 3, 60-415 POZNAN
TEL: +48 61 8498 334
FAX: +48 61 8474 487
E-mail: inx@kathay.com.pl
Website: www.intexdevelopment.pl
HUNGARY RECONTRA LTD./RICKI LTD.
H-1113 BUDAPEST, DARÓCZI ÚT 1-3,
HUNGARY
TEL: +361 372 5200/113
FAX: +361 209 2634
E-mail: service@recontra.hu
BRASIL KONESUL MARKETING & SALES LTDA
RUA ANTONIO DAS CHAGAS,
1.528 - CEP. 04714-002,
CHÁCARA SANTO ANTONIO - SÃO
PAULO - SP - BRASIL
TEL: 55 (11) 5181 4646
FAX: 55 (11) 5181 4646
E-mail: sacintexbrasil@uol.com.br
ISRAEL ALFIT TOYS LTD
MOSHAV NEHALIM,
MESHEK 32, 49950, ISRAEL
TEL: +972-3-9076666
FAX: +972-3-9076660
E-mail: michald@chagim.co.il
ASIA INTEX DEVELOPMENT CO. LTD.
9TH FLOOR,
DAH SING FINANCIAL CENTRE,
108 GLOUCESTER ROAD,
WANCHAI, HONG KONG
TEL: 852-28270000
FAX: 852-23118200
E-mail: xmservicesupport@intexcorp.com.cn
Website: www.intexdevelopment.com
EUROPE INTEX TRADING B.V.
POSTBUS 1075, 4700 BB ROOSENDAAL,
THE NETHERLANDS
TEL: 31-(0)165-593939
FAX: 31-(0)165-593969
E-mail: service@intexcorp.nl
Website: www.intexcorp.nl
FRANCE UNITEX / INTEX SERVICE FRANCE S.A.S
Z.A. DE MILLEURE
BOIS DU BAN - N°4
71480 LE MIROIR
TEL: 08 90 71 20 39 (0,15/min)
FAX: 03 84 25 18 09
Website: www.intex.fr
GERMANY STEINBACH VERTRIEBSGMBH
C/O WEBOPAC LOGISTICS GMBH
INTER-LOGISTIK-PARK 1-3
87600 KAUFBEUREN
TEL: 0180 5 405 100 200
(0,14/min aus dem Festnetz, Mobilfunk max. 0,42/min)
FAX: + 43 (7262) 61439
E-mail: service@intexcorp.de
Website: www.intexcorp.de
ITALY A & A MARKETING SERVICE
VIA RAFFAELLO SANZIO 19
20852 VILLASANTA (MB)
TEL: 199 12 19 78
FAX: +39 039 2058204
E-mail: info@intexitalia.com
Website: www.intexitalia.com
UK JOHN ADAMS LEISURE LTD
MARKETING HOUSE,
BLACKSTONE ROAD,
HUNTINGDON, CAMBS.
PE29 6EF. UK
TEL: 0844 561 7129
FAX: 01480 414761
E-mail: sales@johnadams.co.uk
Website: www.intexspares.com
SWITZERLAND GWM AGENCY
GARTEN-U. WOHNMÖBEL,
RÄFFELSTRASSE 25,
POSTFACH,
CH-8045 ZURICH/SWITZERLAND
TEL: 0900 455456 or +41 44 455 50 60
FAX: +41 44 455 50 65
E-mail: gwm@gwm.ch
Website: www.gwm.ch, www.gwmsale.ch
SPAIN / PORTUGAL Nostrum Iberian Market S.A.
Av. de la Albufera, 321
28031 Madrid, Spain
TEL: +34 902101339
FAX for Spain: +34 9 029 089 76
Email for Spain: sat@intexiberian.com
FAX for Portugal: +351 707 506 090
Email for Portugal: spv-pt@intexiberian.com
Website: www.intexiberian.com
AUSTRALIA HUNTER PRODUCTS PTY LTD
LEVEL 1, 225 BAY STREET,
BRIGHTON, VICTORIA,
AUSTRALIA
TEL: 61-3-9596-2144 or 1800-224-094
FAX: 61-3-9596-2188
E-mail: enquiries@hunteroverseas.com.au
Website: www.hunterproducts.com.au
NEW ZEALAND HAKA NEW ZEALAND LIMITED
UNIT 4, 11 ORBIT DIVE, ALBANY,
AUCKLAND 0757, NEW ZEALAND
TEL: 649-4159213 / 0800 634434
FAX: 649-4159212
E-mail: geoff@hakanz.co.nz
Website: www.hakanz.co.nz
MIDDLE EAST FIRST GROUP INTERNATIONAL
REGION AL MOOSA GROUP BUILDING, 1ST
FLOOR, OFFICE 102 & 103, UMM HURAIR
ROAD, KARAMA, DUBAI, UAE
TEL: 00971-4-800INTEX(46839) / +971-4-3373322
FAX: 00971-4-3375115
E-mail: intex@firstgroupinternational.com.
Website: www.firstgroupinternational.com
SOUTH AFRICA WOOD & HYDE
15-17 PACKER AVENUE, INDUSTRIA 2,
CAPE TOWN, SOUTH AFRICA 7460
TEL: 0-800-204-692 (Toll Free) or 27-21-505-5500
FAX: 27-21-505-5600
E-mail: ygoldman@melbro.co.za
CHILE / URUGUAY COMEXA S.A.
EL JUNCAL 100, PARQUE INDUSTRIAL PORTEZUELO,
QUILICURA, SANTIAGO, CHILE.
TEL: 600-822-0700
E-mail: serviciotecnico@silfa.cl
18

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