Handleiding Intermec CK3n1 (pagina 122 van 135) (Engels)

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Mobile Computer

CK3a, CK3a1, CK3n, CK3n1, CK3NI

User’s Manual

ii CK3 Mobile Computer User’s Manual

Intermec Technologies Corporation

Worldwide Headquarters

6001 36th Ave.W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to

operate and service Intermec-manufactured equipment and is not to be released, reproduced, or

used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior

notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,

dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),

Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,

Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,

and Vista Powered are either trademarks or registered trademarks of Intermec Technologies

Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation

in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit

(www.openssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

This product uses Regex++, Index software during its operational phases. The owner of Regex++

has granted use of the software to anyone provided such use is accompanied by the following

Regex++, Index. (Version 3.31, 16th Dec 2001)

Permission to use, copy, modify, distribute and sell this software and its documentation for any

purpose is hereby granted without fee, provided that the above copyright notice appear in all

copies and that both that copyright notice and this permission notice appear in supporting

documentation. Dr John Maddock makes no representations about the suitability of this software

for any purpose. It is provided “as is” without express or implied warranty.

iTalkie is a trademark of TABLETmedia, Inc.

CK3 Mobile Computer User’s Manual iii

Document Change Record

This page records changes to this document. The document was

originally released as Revision 001.

Version Number Date Description of Change

005 2/2011 Revised manual to correct the following

sections:

• “Connecting to a Bluetooth Scanner”

on page 35.

• “EA20X Extended Range Area Imager

Minimum Reading Distances” on

page 86.

• “Single Dock (AD20)” on page 94.

004 6/2010 Revised manual to add the EX25C imager

and update supported bar code symbologies.

003 10/2009 Revised manual to add the large 28-key

numeric keypad and the CK3NI model.

002 3/2009 Revised manual to support the new CK3a1

and CK3n1 models, and the DDIB 802.11

a/b/g radio module.

iv CK3 Mobile Computer User’s Manual

Contents

CK3 Mobile Computer User’s Manual v

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introducing the CK3 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What’s New?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Removing and Installing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Adjusting the Volume of the Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the Push To Talk (PTT) Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Recording Audio on Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using Your CK3 as a Two-Way Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Aligning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Contents

vi CK3 Mobile Computer User’s Manual

Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Scanning With the Linear Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Scanning With an Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Scanning With the Extended Range Area Imager. . . . . . . . . . . . . . . . . . . .19

Scanning With the Near-Far Range Area Imager . . . . . . . . . . . . . . . . . . . .20

Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Connecting and Configuring the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Managing the CK3 Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Configuring the CK3 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Using Intermec Settings Remotely With SmartSystems Foundation . . . . . . . . . .30

Using Intermec Settings Directly on the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Hiding Menu Items in Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Configuring the CK3 Remotely With SmartSystems Foundation. . . . . . . . . . . . .33

Configuring the CK3 for Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring Bluetooth Communications for Wireless Printing . . . . . .37

Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . .38

Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Checking the Status of Your Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . .40

Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Choosing Between Funk and Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . .47

Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Developing Applications for the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Packaging Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Choosing a Target Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Contents

CK3 Mobile Computer User’s Manual vii

Installing Applications on the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Installing Applications Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . .55

Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . .55

Installing Applications Using a Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Launching an Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Upgrading the CK3 Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Upgrading the CK3 Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . .62

Troubleshooting and Maintaining the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . 65

Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Troubleshooting Your CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Checking 802.11 Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Resetting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Warm Booting the CK3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Cold Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Clean Booting the CK3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Cleaning the Scanner Window and Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Contents

viii CK3 Mobile Computer User’s Manual

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Before You Begin

CK3 Mobile Computer User’s Manual ix

Before You Begin

This section provides you with safety information, technical support

information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and

cautions in this document before handling and operating Intermec

equipment. You can be seriously injured, and equipment and data can

be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings,

cautions, and notes that are in this document.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at www.intermec.com and click Support >

Returns and Repairs > Warranty.

A warning alerts you of an operating procedure, practice,

condition, or statement that must be strictly observed to avoid

death or serious injury to the persons working on the

equipment.

A caution alerts you to an operating procedure, practice,

condition, or statement that must be strictly observed to prevent

equipment damage or destruction, or corruption or loss of data.

Note: Notes either provide extra information about a topic or

contain special instructions for handling a particular condition or

set of circumstances.

Before You Begin

x CK3 Mobile Computer User’s Manual

Disclaimer of warranties: The sample code included in this document

is presented for reference only. The code does not necessarily

represent complete, tested programs. The code is provided “as is with

all faults.” All warranties are expressly disclaimed, including the

implied warranties of merchantability and fitness for a particular

purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download our

current manuals (in PDF).

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your

Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec

representative. To search for your local representative, from the

Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, click Support

>Returns and Repairs > Repair Locations.

For technical support in South Korea, use the after service locations

listed below:

AWOO Systems

102-1304 SK Ventium

522 Dangjung-dong

Gunpo-si, Gyeonggi-do Korea, South 435-776

Contact: Mr. Sinbum Kang

Telephone: +82-31-436-1191

E-mail: mjyun@awoo.co.kr

Before You Begin

CK3 Mobile Computer User’s Manual xi

IN Information System PTD LTD

6th Floor

Daegu Venture Center Bldg 95

Shinchun 3 Dong

Donggu, Daegu City, Korea

E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr

Who Should Read This Manual

This manual is for the person who is responsible for installing,

configuring, and maintaining the CK3 Mobile Computer. In this

manual, CK3 refers to models CK3a, CK3a1, CK3n, CK3n1, and

CK3NI, unless specifically stated otherwise.

This manual provides you with information about the features of the

CK3, including how to install, configure, operate, maintain, and

troubleshoot it.

Before you work with the CK3, you should be familiar with your

network and general networking terms, such as IP address.

Related Documents

The Intermec web site at www.intermec.com contains our

documents (as PDF files) that you can download for free.

To download documents

1 Visit the Intermec web site at www.intermec.com.

2 Click the Products tab.

3 Using the Products menu, navigate to your product page. For

example, to find the CK3 computer product page, click

Computers > Handheld Computers > CK3.

4 Click the Manuals tab.

If your product does not have its own product page, click Support >

Manuals. Use the Product Category field, the Product Family field,

and the Product field to help you locate the documentation for your

product.

Before You Begin

xii CK3 Mobile Computer User’s Manual

Patent Information

Product is covered by one or more of the following patents:

4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024;

5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356;

5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488;

5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136;

5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770;

5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947;

5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367;

5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419;

5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007;

5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027;

5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290;

5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309;

5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807;

5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834749;

5834753; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267;

5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338;

5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452;

5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768;

5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960;

6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340;

6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414;

6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542;

6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008;

6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076;

6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152;

6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523;

6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137;

7121467.

Docking station or device: 5052943; 5195183; 5317691; 5331580;

5544010; 5644471.

There may be other U.S. and foreign patents pending.

Using the Computer

This chapter introduces the CK3 Mobile Computer with

Windows

Mobile

6.1 and contains these topics:

• Introducing the CK3 Mobile Computer

• What’s New?

• Using the Battery

• Using the Keypad

• Understanding the Audio Features

• Using the Touch Screen

• Understanding the Status LEDs

• Scanning Bar Codes

• Using a microSD Card

Chapter 1 — Using the Computer

2 CK3 Mobile Computer User’s Manual

Introducing the CK3 Mobile Computer

The Intermec CK3 Mobile Computer is an ergonomically designed

mobile computer built on the Microsoft

Windows

Mobile 6.1

operating system. The CK3 is lightweight, easy-to-use, and runs most

software developed for the Windows Mobile platform, including

standalone, client-server, and browser-based applications. In this

manual, CK3 refers to models CK3a, CK3a1, CK3n, CK3n1, and

CK3NI, unless specifically stated otherwise.

CK3 Mobile Computer

Power button

Docking connector

Scan button

Tethered stylus

Status LEDs

The CK3a and CK3n Mobile Computer with a DHIB 802.11b/g radio

installed is Wi-Fi

certified for interoperability with other 802.11b/g

wireless LAN devices.

The CK3a1 and CK3n1 Mobile Computer with a DDIB 802.11a/

b/g radio installed is Wi-Fi

certified for interoperability with

other 802.11a/b/g wireless LAN devices.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 3

The CK3 is available with the following features:

• 802.11b/g or 802.11a/b/g and Bluetooth

radio, standard

• 128 MB DRAM, 64 MB Flash

• 512 MB embedded SD Mass Storage Card

• Alphanumeric or numeric keypad

• Imaging options:

• EV12 linear imager

• EA20X extended range area imager

• EX25B or EX25C near-far range area imager

• Intermec Client Pack (Optional):

• Intermec Terminal Emulator, including 3270, 5250, and

VT/ANSI, and support for third-party TE applications

• Intermec Browser

Use this manual to understand how to use the features and options

available on the CK3. For information about Windows Mobile 6.1

applications installed on the CK3, refer to the online help.

Note: The radio also supports the 802.11d standard. The 802.11d

standard adds the requirements and definitions for 802.11 WLAN

equipment to operate in markets not served by the current

standard. For 802.11d support, you need to order the 802.11d

version of the CK3. For help, contact your local Intermec

representative.

Note: The Intermec Client Pack is not compatible with the new

large 28-key numeric keypad option.

Chapter 1 — Using the Computer

4 CK3 Mobile Computer User’s Manual

What’s New?

This version of the CK3 Mobile Computer User’s Manual contains these

enhancements:

• Corrected the connecting to a Bluetooth scanner section.

• Correct the follow appendix sections:

• EA20X Extended Range Area Imager Minimum Reading

Distances

• Single Dock (AD20)

Using the Battery

The CK3 uses an AB17 standard or AB18 extended battery as its main

power source. The standard battery has a 7.4 Watt hour capacity, and

the extended battery has a 18.8 Watt hour capacity. Several factors

determine the life of your battery, such as extreme temperatures,

input devices, and your usage.

You must fully charge the battery before you can use the CK3. When

you change the battery, an internal super capacitor maintains your

status, memory, and real-time clock for approximately 10 minutes.

For replacement batteries, contact your Intermec representative.

The battery used in this device may present a fire or chemical

burn hazard if it is mistreated. Do not disassemble it, heat it

above 100°C (212°F) or incinerate it. Dispose of used batteries

promptly. Keep away from children.

If you fail to replace the low battery immediately, you may lose

important data or applications.

Note: If the CK3 is not using external power and you remove the

battery pack, the CK3 goes into Suspend mode.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 5

Charging the Battery

Make sure you fully charge the AB17 or AB18 battery before you use

your CK3. You can charge the battery before or after you install it in

the CK3. A fully discharged battery charges in approximately 4 (AB17)

to 7 (AB18) hours.

To charge the battery

• Insert the battery into the battery bay of the AD20 single dock, or

insert up to four batteries into the AC20 quad battery charger.

Or,

• Install the battery in the CK3 and insert the CK3 into the AD20

single dock, AD21 Ethernet multidock, AD22 charge-only

multidock, AE33 vehicle battery adapter, or AV10 vehicle dock.

Use the next table to understand how long it takes to charge your

batteries in each of the CK3 charger or dock accessories.

Removing and Installing the Battery

To maximize the time allowed to replace the main battery pack, put

the CK3 in suspend mode before removing the battery pack.

To remove and install the battery

1 Press and hold for about 2 seconds. When you release , the

CK3 goes into suspend mode.

2 If necessary, disconnect the handstrap from the bottom of the

CK3.

Charging Times for CK3 Batteries

CK3 Charging Accessory AB17 Charging Time AB18 Charging Time

AC20 quad battery charger up to 4 hours up to 6 hours

AD20 single dock up to 4 hours up to 6 to 7 hours

AD21 Ethernet multidock up to 4 hours up to 7 hours

AD22 charge-only multidock up to 4 hours up to 7 hours

AE33 vehicle battery adapter up to 4 hours up to 7 hours

AV10 vehicle dock up to 4 hours up to 7 hours

Chapter 1 — Using the Computer

6 CK3 Mobile Computer User’s Manual

3 Press the battery release tab toward the battery until the battery

releases, and then lift it away from the CK3.

4 Insert the battery into the CK3, and press down on the battery

until it clicks into place.

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf

for long periods of time outside the CK3, the batteries slowly

discharge, eventually to zero if left uncharged. The battery chemistry

resists normal degradation if you store the battery in a charger as

opposed to leaving the battery in a discharged state. See the following

table for tips to maximize the life of your battery.

Battery Conservation Tips

When You Want To: Do This to Save Battery Power:

Operate the CK3 and the

Low Battery status icon

appears or the Battery LED

comes on.

Press

to turn off the CK3. Remove the

battery and insert another fully charged

battery within 10 minutes or you may lose

data. Or, you can connect the CK3 to an

external power source.

Stop using the CK3 for 5

minutes or longer.

Make sure the low battery icon is not on the

screen and that the Battery LED is not turned

on. Press to turn off the CK3.

Store the CK3 for more

than a day.

If you are storing the CK3 for a few days, like

over the weekend, install the charged battery

or attach the CK3 to a power source.

If you are storing the CK3 for longer, remove

and charge the battery, then store both the

battery and the CK3 in a cool location.

If the battery in storage is not used in several

months, you should recharge the battery to

keep it at its performance peak.

Store the battery outside the

CK3.

Store the batteries in a charger.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 7

Checking the Battery Status

The easiest way to check the status of your battery is to look at the

battery icon on the status bar of your CK3.

The Battery Status LED below your CK3 display indicates the

charging status of your battery.

Battery Icon Status

Icon Status

Battery is fully charged.

Battery has a medium charge. You should be able to work for several

more hours before changing batteries.

Battery is low. You need to replace the battery soon.

Battery is critically low. You need to replace the battery now.

Battery is charging.

Understanding the Battery Status LED

LED State Description

Steady green when the CK3 is

connected to external power

The battery is more than 95% charged.

Blinking red The battery is low. CK3 goes into Suspend

mode. Charge or replace the battery.

Steady red when the CK3 is

connected to external power

The battery is charging.

Steady red when the CK3 is not

connected to external power

The software is not working properly.

Steady amber The battery is missing or is unable to

charge because the temperature is outside

of the charging range.

Off The CK3 is not on external power and the

battery is operating normally.

Chapter 1 — Using the Computer

8 CK3 Mobile Computer User’s Manual

Using the Keypad

Use the following sections to understand how to use the keypad. For

information on remapping the keypad, you can download the Device

IDL Resource Kit from the Intermec web site at www.intermec.com/

idl.

The CK3 comes with an alphanumeric keypad, a numeric keypad, or a

large 28-key numeric keypad.

CK3 Alphanumeric Keypad CK3 Numeric Keypad

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 9

CK3 Large 28-Key Numeric Keypad

The full alphabetic keypad is designed for applications that require

primary input of alphabetic data. This keypad also provides special

characters, numbers, symbols, and functions by pressing color-coded

key sequences.

The numeric keypad is for applications that require mainly numeric

data. This keypad also lets you enter special characters, including the

alphabet, by pressing color-coded key sequences.

The large numeric 28-key keypad is for browser-based applications

that require heavy usage of numeric and navigation keys. This keypad

also provides function keys by pressing color-coded key sequences.

Using the Color-Coded Keys

Each keypad provides color-coded keys to let you access additional

characters, symbols, and functions printed on the keypad overlay.

Once you understand how to use the color-coded keys and key

sequences, you can access all of the additional features printed on the

keypad overlay.

F1 F2 F3

F4 F5 F6

F7 F8 F9

F10

798

Enter

Esc

Action

Chapter 1 — Using the Computer

10 CK3 Mobile Computer User’s Manual

There are two color-coded modifier keys: the orange key and the

green key.

Capitalizing Characters

You can capitalize characters individually, or you can type all capital

letters by enabling Caps Lock.

To capitalize a single character

• On the alphanumeric keypad, press the key, and then the

key to select the Shift function. Press the key, and the

character.

• On the numeric keypad, press the key, and then the key to

select the Shift function.

To enable Caps Lock

• On the alphanumeric keypad, press , then the key. Press

again to disable the Caps Lock.

• On the numeric keypad, press .

Note: The large numeric keypad does not support alpha characters.

However, you can remap keys and access them with the orange or

green color-coded keys. To remap keys, you need the Device Resource

Kit which is part of IDL. For help, go to www.intermec.com/idl.

Using the Color-Coded Keys

You Want to: Press: Example

Use an orange character or

function printed above a key.

key (LED turns on) and

then the key with the character

or function printed above it

(LED stays on).

On the CK3 alphanumeric

keypad, press

and then

to select the F18 function.

Use a green character or

function printed above a key.

key (LED turns on) and

then the key with the character

or function printed above it

(LED stays on).

On the CK3 alphanumeric

keypad, press and then

to select the ok function.

Unlock the green or orange key.

or once. Press or once to

unlock the key. The LED turns

off.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 11

The Caps Lock LED lights up green to show that the CK3 is in the

Caps Lock mode.

To disable Caps Lock

• Press the color modifier key again.

For information on how to enter specific characters with keystrokes,

see “Keypads and Keystrokes” on page 107.

Using the Power Button

When you press the Power button ( ), you put the CK3 into suspend

mode. In this lower power mode, the CK3 continues to supply power

to all memory, but turns off power to most hardware such as the

display. This power-saving feature is designed to prolong battery life.

When you press to turn the CK3 back on, your computer resumes

at the screen that was displayed when you turned it off. If you are

using WPA or 802.1x security, the CK3 may need to reauthenticate

before it resumes your application.

If the battery light flashes and your CK3 does not resume after

pressing , your battery may be too low to supply power. Replace the

battery. If replacing the battery does not solve the problem, see

“Resetting the CK3” on page 77.

Configuring the Backlight Settings

By default, the CK3 goes into Screen Off mode when there is no

activity on the computer. Screen Off mode turns off the backlight and

display. Press a key or tap the screen to resume activity.

To configure the backlight

1 Tap Start > Settings > the System tab > the Backlight icon > the

Battery Power tab.

2 With Turn off backlight if device is not used for checked, select

the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes).

You can also use Intermec Settings to configure the backlight

settings.

Chapter 1 — Using the Computer

12 CK3 Mobile Computer User’s Manual

Understanding the Audio Features

The CK3 has a speaker, a microphone, and multiple software tools for

configuring the volume of sounds.

Adjusting the Volume of the Speaker

You can adjust the computer volume for your needs and your

environment. The volume includes sounds you hear when you tap the

screen or scan bar codes with a scanner. You can set the volume to off,

very low, low, medium, high, and very high (default).

To adjust the volume of the speaker with the Volume icon

1 Tap the Volume ( ) icon at the top of the screen.

2 Use your stylus to adjust the volume slider.

You can also use Intermec Settings to adjust the volume.

Using the Push To Talk (PTT) Feature

You can use the PTT feature to:

• record audio on your CK3.

• use your CK3 as a two-way radio.

Recording Audio on Your CK3

You can use the PTT key in the upper right corner of the keypad to

automatically record audio on your CK3. What happens when you

press the PTT key depends on whether your CK3 is on or is in suspend

mode:

• If your CK3 is on:

• Press the PTT key to start the Note application in audio note

mode.

• Press and hold the PTT key to start the Note application in

audio note mode and start recording. You can record using the

internal microphone or a headset microphone attached to the

CK3 through the AA20 audio adapter. To stop recording,

release the PTT button.

• If your CK3 is in suspend mode:

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 13

• Press the PTT key to turn on CK3.

• Press and hold the PTT key for about 2 seconds to turn on the

CK3 and start the Note application in audio note mode.

• Press and hold the PTT key for more than 2 seconds to turn on

the CK3, start the Note application in audio note mode, and

start recording. You can record using the internal microphone

or a headset microphone attached to the CK3 through the

AA20 or 1007AA01 audio adapter. To stop recording, release

the PTT key.

To order the AA20 or 1007AA01 audio adapter, contact your local

Intermec representative.

Using Your CK3 as a Two-Way Radio

You can also use the PTT feature with audio applications, such as

iTalkie™ to communicate between two or more CK3s over the 802.11

radio network. You press the PTT button to talk to another CK3.

For more information, go to www.tabletmedia.com/iTalkie.html.

Using the Touch Screen

The CK3 has a 240 x 320 pixel color touch screen display. The

Windows Mobile 6.1 start screen has three distinct areas: the

navigation bar, today screen, and command bar.

Windows Mobile 6.1 Start Screen

Navigation bar

Today screen

Command bar

Chapter 1 — Using the Computer

14 CK3 Mobile Computer User’s Manual

To turn the screen backlight on and off

• For the alphanumeric keypad, press .

• For the numeric keypad, press

Using the Stylus

Your computer has a stylus for selecting items and entering

information on the touch screen.

Understanding the Screen Icons

Use the screen icons on the navigation bar and the command bar to

see the network connection status and other system information. For

information about the battery icons, see “Checking the Battery

Status” on page 7. Some standard Microsoft icons are included in

this table.

Functions You Can Perform With the Stylus

Action Description

Tap Touch the screen once with the stylus to select options,

open or close applications, or launch menus from the

Command bar.

Drag Hold the stylus on the screen and drag across the screen to

select text and images.

Tap and hold Tap and hold the stylus on an item to see a menu of

actions available for that item. On the pop-up menu that

appears, tap the action you want to perform.

Screen Icons

Icon Description

The volume is turned off. To turn the volume back on, tap this icon

and choose your setting.

The computer is connected to the network.

The computer is not connected to the network.

The 802.11 radio is connected to the wireless network.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 15

Aligning the Touch Screen

If the touch screen does not respond when you tap it with the stylus,

you may need to calibrate the screen.

To calibrate the touch screen

1 Tap Start > Settings > the Systems tab > Screen.

2 Tap Align Screen and follow the instructions to align the screen.

3 Click ok.

To align the touch screen using the keypad

1 Access the Start menu by pressing .

2 Press the Down button to select Settings.

3 Press Enter.

4 Press the Tab button until the Settings tabs are highlighted.

5 Press the Right Arrow button to select the System tab.

6 Press Tab until the Screen icon is highlighted.

7 Tab to Align Screen and press Enter.

8 Follow the instructions to align the screen.

9 Click ok.

If you are still unable to align the touch screen, you can clean boot the

CK3. For help, see “Clean Booting the CK3” on page 78.

The computer is connected through the USB port to your desktop

PC.

The iConnect application icon. Tap it to set up Ethernet or Wireless

settings.

Screen Icons (continued)

Icon Description

Note: If the touch screen is so out of alignment that you cannot

open the Start menu, you can try to align the screen menu using

the keypad. For help, see the next procedure.

Chapter 1 — Using the Computer

16 CK3 Mobile Computer User’s Manual

Understanding the Status LEDs

The CK3 has three status LEDs.

Location of the Status LEDs

The next table describes the Notification LED, Good Read LED, and

Intermec Ready-to-Work™ indicator. For information about the

battery status LED, see “Checking the Battery Status” on page 7.

Understanding the Status LEDs

LED Color Description

Notification Orange The CK3 is notifying you of a pending

alarm or message.

Good Read Green The CK3 has successfully decoded a bar

code.

Intermec Ready-to-

Work indicator

Blue The CK3 is suspending or resuming

with the display turned off.

Blinking blue You have successfully loaded and

activated Intermec Terminal Emulator.

Or the Intermec Terminal Emulator

application is loaded, but is inactive.

Off The Intermec Terminal Emulator

application is missing or disabled.

Notification LED

Battery status LED

Good Read LED and Intermec

Ready-to-Work indicator

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 17

The Intermec Ready-to-Work indicator (blue LED) is used by

Intermec’s SmartSystems Foundation, an application that lets you

manage all of your SmartSystems-enabled devices simultaneously

from a central location. For more information, see “Configuring the

CK3 Remotely With SmartSystems Foundation” on page 33, or

contact your Intermec representative. Custom applications may also

use the blue LED for other purposes.

Scanning Bar Codes

The CK3 ships with an internal imager to scan and enter bar code

data. You can also connect to:

• cordless scanners, such as the SF51 and SR61 through Bluetooth

communications. For help, see “Connecting to a Bluetooth

Scanner” on page 35.

• tethered scanners, such as the SR30 and SR61T through the

CK3 RS-232 adapter (Model AA21). For help, see the CK3 RS-232

Adapter (AA21) Instructions.

The type of imager you are using and the type of bar code you are

decoding determines the way you scan the bar code. Depending on

the imager model, the CK3 supports reading 1D linear bar codes, 2D

images, and composite and postal codes. You can identify the imager

model by looking at the label inside the battery compartment.

By default, these bar code symbologies are enabled on the CK3:

• Code 39

• Code 128/GS1-128

The blue LED usually turns off within 10 seconds, but it may stay

on for up to 30 seconds. During this time, do not press the Power

button or remove the battery, or you may corrupt the data on

your CK3.

Note: The CK3 with an EX25 near-far range area imager does not

support connections to the SR61T.

Chapter 1 — Using the Computer

18 CK3 Mobile Computer User’s Manual

• DataMatrix (area imagers only)

• PDF417 (if supported)

• EAN/UPC

If you are using bar code labels that are encoded in a different

symbology, you need to enable the symbology on the CK3. Use

Intermec Settings to enable and disable symbologies. For help, see

“Using Intermec Settings Directly on the CK3” on page 31.

The next two sections describe how to scan a bar code label with the

linear imager, area imager, and near-far range area imager.

Scanning With the Linear Imager

If your CK3 has a linear imager, use the following procedure to

practice scanning a bar code.

To scan bar code labels with the linear imager

1 Press to turn on the CK3.

2 Point the scanner window at the bar code label and hold the CK3

at a slight angle 15 to 25 cm (6 to 10 in) from the label.

3 Press the Scan button on the keypad, or pull the trigger on a

handle, and direct the red beam so that it falls across all bars in the

bar code label.

Use this test bar code:

Code 39 Test Bar Code

*123456*

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 19

When the CK3 successfully reads a bar code label, you hear a high

beep and the green Good Read LED turns on briefly.

4 Release the Scan button or trigger.

Scanning With an Area Imager

Your CK3 may come with one of two types of area imagers:

• Extended range area imager

• Near-far range area imager

Both area imagers are equipped with a laser pointer and framer to

help you aim at bar codes, allow you to scan 2D bar code symbologies,

and support omni-directional (360°) scanning. Omnidirectional

scanning lets you position the CK3 in any orientation to scan a bar

code label.

Scanning With the Extended Range Area Imager

1 Press to turn on the CK3.

2 Point the scanner window at the bar code label, and hold the CK3

steady a few inches from the label.

3 Press the Scan button or pull the trigger on your scan handle. The

laser pointer and illumination beam and frame appear.

Good Read LED

Scan button

Chapter 1 — Using the Computer

20 CK3 Mobile Computer User’s Manual

4 Use the laser pointer as a guide and aim toward the middle of the

bar code. Make sure that the illumination frame covers the bar

code you are trying to decode.

When the CK3 successfully reads a bar code label, you hear a high

beep, and the Good Read LED turns on briefly.

5 Release the Scan button or trigger.

Scanning With the Near-Far Range Area Imager

1 Press to turn on the CK3.

2 Point the scanner window at the bar code label.

3 Press the Scan button or pull the trigger. The illumination beam

and laser pointer appear.

• For near or close-in scanning distances of 30 cm (11.8 in) or

less, use the laser pointer as a guide and aim slightly to the

right of the center of the bar code. Make sure the illumination

beam covers the bar code you are trying to decode.

Good Read LED

Scan button

*JOHNB*

*JOHNB

Laser pointer

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 21

• For standard and long range scanning distances of 30 cm

(11.8 in) or more, use the laser pointer as a guide and aim

toward the middle of the bar code. Make sure that the

illumination beam covers the bar code you are trying to

decode.

When the CK3 successfully reads a bar code label, you hear a high

beep, and the Good Read LED turns on briefly.

4 Release the Scan button or trigger.

Improving the Performance of the Area Imager

If you experience problems scanning a bar code with the 2D imager,

try these possible solutions:

• Keep your hand as steady as possible while scanning a label.

• Position the imager as close to the bar code as possible while still

being able to capture the entire bar code.

• Enable only the bar codes that you need to use every day.

• Choose a Predefined mode in Intermec Settings:

a Tap Start > Settings > the System tab > Intermec Settings.

b Tap Data Collection > Internal Scanner > Imager Settings >

Predefined Modes and then select one of these options:

Predefined Mode Select if You Are Scanning:

1D Only 1D labels.

1D and 2D

Standard

All types of bar code labels.

1D and 2D Bright

Environment

In high ambient light, such as outdoors in the

sunshine.

1D and 2D

Reflective Surface

Glossy labels.

Custom In conditions that require customized settings.

For more information about these settings,

commands, and parameters, see the Intermec

Settings Command Reference Manual available

from the Intermec web site at

www.intermec.com.

Chapter 1 — Using the Computer

22 CK3 Mobile Computer User’s Manual

• If you are scanning multiple bar codes in a small area, use one of

these parameters:

• Aiming beam activation

• Aim triggering mode

• Center decoding

To enable these parameters, use Intermec Settings. For help, see

“Using Intermec Settings Directly on the CK3” on page 31.

For help scanning using center-decoding, see the next procedure.

To scan a bar code using center-decoding

1 Press to turn on the CK3.

2 Point the scanner window at the bar code label.

3 Press the Scan button or pull the trigger. The illumination beam

and the laser pointer appear.

4 Aim both the illumination beam and the laser pointer at the bar

code you want to scan.

Note: The center-decoding parameter only decodes a bar code if

the laser pointer is on the bar code and the illumination beam

covers the bar code.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 23

When the CK3 successfully reads a bar code label, you hear a high

beep and the green Good Read LED turns on briefly.

Using a microSD Card

You can use a micro Secure Digital (SD) card to increase file storage

and install software. Your CK3 supports microSD

cards that hold

up to 2 GB of information. The microSD card slot is located in the

battery compartment.

To install a microSD card

1 Remove the battery. For help, see “Removing and Installing the

Battery” on page 5.

*JOHNB*

*JOHNB

Laser pointer

Good Read LED

Scan button

Chapter 1 — Using the Computer

24 CK3 Mobile Computer User’s Manual

2 Use a paper clip or slotted screwdriver to remove the cover.

3 Slide the microSD card cover toward the OPEN position and lift

the cover.

Chapter 1 — Using the Computer

CK3 Mobile Computer User’s Manual 25

4 Insert the microSD card.

5 Close the microSD card cover, and slide the cover toward the

LOCK position.

6 Replace the cover.

7 Use the stylus to press the reset button in the battery

compartment of the CK3.

8 Install the battery.

Do not use force or a sharp object when pressing the reset

button. You may damage the reset button.

Reset button

Chapter 1 — Using the Computer

26 CK3 Mobile Computer User’s Manual

9 Press to turn on the CK3:

• You should be able to navigate to the SDMMC Disk folder and

see the contents of the microSD card.

• If the microSD card is bootable, your CK3 boots from the card.

• If the microSD card contains operating system upgrade

files, the upgrade process automatically starts. For more

information, see “Upgrading the System Software” on

page 60.

For troubleshooting information, see “Troubleshooting Your CK3”

on page 67.

Connecting and Configuring the CK3

Use this chapter to understand how to configure the CK3 to

communicate in your network. This chapter contains these

topics:

• Managing the CK3 Using SmartSystems Foundation

• Connecting to a PC

• Configuring the CK3 Parameters

• Configuring the CK3 for Your Network

• Configuring Wireless Security

Chapter 2 — Connecting and Configuring the CK3

28 CK3 Mobile Computer User’s Manual

Managing the CK3 Using SmartSystems

Foundation

Intermec's SmartSystems™ Foundation is a software platform that

lets you manage all of your SmartSystems-enabled devices, including

the CK3, simultaneously from a central server. The SmartSystems

console displays all SmartSystems-enabled computers and peripherals

in your network.

Through the console, you can:

• drag-and-drop configuration bundles, operating system updates,

and firmware upgrades to multiple computers.

• save configuration settings from a single device and deploy those

settings to many devices simultaneously.

• remotely change settings on SmartSystems-enabled computers

and peripherals.

The SmartSystems console can report on asset locations and battery

status, making it easier to manage your mobile devices.

With an AutoDeploy license, SmartSystems can automatically push

software, configuration settings, and other files to connected CK3s.

The license also enables Scan-to-Connect, which makes connecting

additional CK3s to your wireless network as easy as reading bar codes.

SmartSystems Foundation can be downloaded at no charge from the

Intermec web site. For more information, visit

www.intermec.com\SmartSystems. To purchase an AutoDeploy

license, contact your local Intermec sales representative.

Connecting to a PC

You can use Microsoft ActiveSync to establish a connection between

your CK3 and PC. ActiveSync lets you transfer files, synchronize files,

remotely debug, and perform other device management activities.

ActiveSync is a free application available from the Microsoft web site.

Chapter 2 — Connecting and Configuring the CK3

CK3 Mobile Computer User’s Manual 29

To establish an ActiveSync partnership between your CK3 and PC,

you need to physically connect your CK3 to your PC using these

accessories:

• AD20 single dock

• USB to mini-USB cable

To establish an ActiveSync partnership

1 Download ActiveSync from the Microsoft web site and install

ActiveSync on your PC. When installation is complete, the Get

Connected dialog box appears.

2 Follow the onscreen instructions to establish a partnership. When

the partnership is established, the Microsoft ActiveSync screen

appears on your PC.

Chapter 2 — Connecting and Configuring the CK3

30 CK3 Mobile Computer User’s Manual

Configuring the CK3 Parameters

You can configure many parameters on the CK3 such as the bar code

symbologies it decodes or the network settings. The values you set for

these parameters determine how the CK3 operates.

Operating parameters can be viewed and changed on the CK3 by

using the Intermec Settings application on the computer. There are

two ways to access Intermec Settings:

• Remotely via Intermec SmartSystems Foundation. When you use

SmartSystems, you can remotely configure all your CK3

computers as well as other SmartSystems-enabled Intermec

computers and peripherals. For more information, see the next

section.

• Directly on the CK3. Using Intermec Settings on the CK3 changes

only the settings on that computer. For more information, see

“Using Intermec Settings Directly on the CK3” on page 31.

• You can use a third-party device management product that

includes Intermec Settings Configuration Support, such as the

Microsoft System Center Mobile Device Manager.

Visit http://www.microsoft.com/systemcenter/mobile for

more information.

You can also configure the CK3 with configuration bundles that you

create using SmartSystems Foundation. For more information, see

the SmartSystems Foundation online Help.

Using Intermec Settings Remotely With SmartSystems

Foundation

Your CK3 is SmartSystems-enabled, which lets you open Intermec

Settings from the SmartSystems console to remotely configure all of

your CK3 computers.

For more information on SmartSystems, see “Managing the CK3

Using SmartSystems Foundation” on page 28.

To open Intermec Settings from the SmartSystems console

1 In the SmartSystems console, right-click a CK3.

2 Select Intermec Settings.

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CK3 Mobile Computer User’s Manual 31

3 Change settings as needed. As you choose parameters, information

on each parameter appears in the upper right pane of the Intermec

Settings browser.

4 When you are done making changes, choose File > Save Settings.

For help with using Intermec Settings, in the browser click Help >

Contents.

For information on all parameters in Intermec Settings, see the

Intermec Settings Command Reference Manual.

Using Intermec Settings Directly on the CK3

Use Intermec Settings on the CK3 to comfigure the computer and

view system information.

To open Intermec Settings

• Tap Start > Settings > the System tab > Intermec Settings.

For information about each command, see the Intermec Settings

Command Reference Manual.

Navigating in Intermec Settings

To Perform

This Action

Do This

Select a command. Tap the command or use the up and down arrow keys.

Expand a command. Tap the command or use the left and right arrow keys.

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32 CK3 Mobile Computer User’s Manual

Hiding Menu Items in Intermec Settings

In Intermec Settings, you can hide items in the CK3 menus, or in the

directory tree in the SmartSystems console. Hidden items are not

saved when you back up your settings in the SmartSystems console.

In Intermec Settings in the SmartSystems console:

• To hide menu items, right-click a menu item and choose Hide

Menu Item from the popup list. Click Yes to clear the confirming

message.

• To restore menu items, click the CK3 name at the top of the

directory tree to select it, and then choose View > Unhide Items.

All hidden menu items are restored.

In Intermec Settings on the CK3:

• To hide menu items, tap and hold the item, and then choose Hide

Menu Item from the popup list. Tap Yes to clear the confirming

message.

• To restore hidden items in a single menu, tap and hold the menu

bar where the item was hidden, and then choose Restore Item

Default from the popup list.

• To restore all hidden items in all menus, tap Menu > Unhide All

Items.

Select text in a text

box.

Tap in the text box and drag the stylus over the text.

Save your settings. Tap File > Save Settings or tap .

Navigating in Intermec Settings (continued)

To Perform

This Action

Do This

Note: When you restore default settings in Intermec Settings, only the

settings for visible items are restored to defaults. The settings for

hidden menu items are not affected. For more information, see the

SmartSystems Foundation online Help.

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CK3 Mobile Computer User’s Manual 33

Configuring the CK3 Remotely With SmartSystems

Foundation

Intermec’s SmartSystems Foundation lets you manage all of your

SmartSystems-enabled devices simultaneously from a central

location. The SmartSystems console displays all of the SmartSystems-

enabled devices in your network.

Your CK3 is SmartSystems-enabled, which lets you open Intermec

Settings from the SmartSystems console to remotely configure all of

your CK3 computers.

To open Intermec Settings from the SmartSystems console

1 In the SmartSystems console, right-click a CK3.

2 Select Intermec Settings.

For more information about SmartSystems Foundation, go to the

Intermec web site at www.intermec.com/products/

smrtsysfoundation/index.aspx.

Configuring the CK3 for Your Network

The CK3 is a versatile mobile computer that you can easily add to

your wireless or wired data collection network. You can connect your

CK3 using:

• 802.11b/g or 802.11a/b/g radio communications.

• Bluetooth communications.

• Ethernet communications.

• USB and serial communications.

Configuring 802.11 Radio Communications

Your CK3 has an 802.11b/g or 802.11a/b/g radio to transfer data

using wireless communications. This section assumes that your

wireless network is set up, including your access points.

Make sure all components with antennas are at least 30 cm (1 ft)

apart when power is applied. Failure to comply could result in

equipment damage.

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34 CK3 Mobile Computer User’s Manual

To configure 802.11 radio parameters

1 Tap Start > Settings > the Systems tab >Intermec Settings.

2 Tap Communications > 802.11 Radio > Funk Security >

[Profile #] > SSID.

3 Enter your SSID (network name).

4 If you are not using DHCP, tap IP Settings and configure your

network settings.

5 Make sure that your CK3 is talking to the network and that the

network can see your CK3.

6 Configure security. For help, see “Configuring Wireless

Security” on page 41.

Configuring Bluetooth Communications

You CK3 is Bluetooth™-enabled, which lets you connect to other

Bluetooth devices, such as:

• scanners.

• printers.

• audio devices.

You need to turn on the Bluetooth radio before you can discover and

connect to other Bluetooth devices. By default, the radio is turned off.

To turn on the Bluetooth radio

1 Tap Start > Settings > the Connections tab > Bluetooth > the

Mode tab.

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CK3 Mobile Computer User’s Manual 35

2 Tap Turn on Bluetooth.

3 (Optional) If you want your CK3 to be visible to other Bluetooth

devices, tap Make this device visible to other devices.

4 Click ok.

The Bluetooth radio maintains its current state through a warm or

cold boot and maintains virtual COM ports. But, if you clean boot

your CK3, you need to recreate pairings to devices.

You can also access Bluetooth settings using Intermec Settings.

To access Bluetooth settings using Intermec Settings

• In Intermec Settings, tap Communications > Bluetooth.

For more information about Bluetooth settings, see the Intermec

Settings Command Reference Manual.

Connecting to a Bluetooth Scanner

You can connect to an Intermec Bluetooth scanner, such as the SF51

or SR61, using one of these methods:

• Create and scan a connection configuration label using EasySet.

• Run the Wireless Scanning Wizard.

Note: For both methods, you need the Bluetooth address. The

Bluetooth address is on the labels located on the outside of the CK3

shipping box, and on the packet of information that ships with the

mobile computer.

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36 CK3 Mobile Computer User’s Manual

To create a connection configuration label using EasySet

1 Download EasySet from the Intermec website at

www.intermec.com.

2 Click the Products tab.

3 Using the Products page, navigate to your product page. Click

Computers > Handheld Computers > CK3 > Downloads tab >

EasySet ver. 5.6.4.2.

4 Follow the instructions to download EasySet.

5 Open EasySet.

6 Select Interface > Bluetooth > Connect/disconnect > Compose

BT addess:. The Bluetooth - Connect/disconnect - Compose BT

addess screen appears.

7 Enter the BT address listed on the labels.

8 Click OK.

To connect to a Bluetooth scanner with a connection configuration

label

1 Make sure that the Bluetooth radio on your CK3 is enabled and

that your CK3 is visible and connectable.

2 Make sure that your Bluetooth scanner is on.

3 With your Bluetooth scanner, scan the Bluetooth EasySet

connection configuration label.

4 When prompted, enter the passcode for your scanner. The default

passcode for Intermec Bluetooth scanners is 0000.

5 Tap Finish.

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CK3 Mobile Computer User’s Manual 37

To connect to a Bluetooth scanner with the Wireless Scanning Wizard

1 Select Start > Settings > the System tab > Wireless Scanning.

2 Follow the onscreen instructions to connect to a scanner.

Configuring Bluetooth Communications for Wireless

Printing

To configure your CK3 for Bluetooth wireless printing, you need to:

• make sure Bluetooth power is on. For help, see the procedure in

“Configuring Bluetooth Communications” on page 34.

• create an application that opens the wireless printing COM port

on your CK3. For help, see the Bluetooth Resource Kit, part of the

Intermec Developer Library (IDL), available from the Intermec

web site at www.intermec.com/idl.

• select the current wireless printer on the CK3. For help, see the

next procedure.

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38 CK3 Mobile Computer User’s Manual

To select the current wireless printer

1 Select Start > Settings > the System tab > Wireless Printing.

2 Tap Search to find a printer, or tap Manual to enter a device

address. Follow the onscreen instructions to select the current

wireless printer.

3 (Optional) Tap Print Test Page. The printer prints out the test

page.

Connecting to a Bluetooth Audio Device

Use the Bluetooth Audio applet to discover, activate, and connect to

Bluetooth audio devices such as a Bluetooth headset.

Note: You can also print wirelessly using Microsoft APIs with

Bluetooth extensions for Winsock and Bluetooth virtual COM ports.

For help, see the IDL, available from the Intermec web site at

www.intermec.com/idl.

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CK3 Mobile Computer User’s Manual 39

To connect to a Bluetooth audio device

1 Select Start > Settings > the System tab > Bluetooth Audio. The

Bluetooth Audio screen appears.

2 Follow the onscreen instructions to connect to a Bluetooth audio

device.

Configuring Ethernet Communications

You connect your CK3 to your Ethernet network with an Ethernet

cable and one of these accessories:

• AD20 single dock with an AA12 Ethernet adapter

• AD21 Ethernet multidock

To use your CK3 in an Ethernet network

1 Connect your CK3 to an Ethernet network with an AD20 or AD21.

Ethernet communications is automatically enabled on your CK3.

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40 CK3 Mobile Computer User’s Manual

2 Configure these network parameters:

• If you have a DHCP server, enable DHCP.

• If you do not have a DHCP server, set these parameters:

a IP address

b Subnet mask

c Default router

3 If necessary, set these parameters:

• Primary and secondary DNS servers

• Primary and secondary WINS servers

4 Make sure that your CK3 is communicating with the network and

that the network can see your CK3.

Using Serial and USB Communications

You can use these CK3 accessories to transmit data to and receive data

from another device through serial or USB communications:

• AD20 single dock

• AV10 vehicle dock

• AA21 RS-232 adapter

For more information about these accessories and how to order them,

see “Accessories” on page 94.

Checking the Status of Your Wireless Connection

After you configure your wireless settings, you can use iConnect to

check the status of your connection. You can also use iConnect to

configure the network settings and test the connection of your CK3

against the network.

To check the status of your wireless connection

1 Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2 From the iConnect menu, select Status > Wireless. The Wireless

Status screen appears and checks the connection.

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CK3 Mobile Computer User’s Manual 41

To configure the network settings

• From the iConnect menu, tap Tools > Wireless Settings.

To test the connection of your CK3 against your network

• From the iConnect menu, select Tools > Ping Test.

Configuring Wireless Security

The CK3 provides four types of security for your wireless network:

• Wi-Fi Protected Access 2 (WPA2™)

• Wi-Fi Protected Access (WPA)

• 802.1x

• WEP

This section explains how to configure wireless security on your CK3.

If you choose not to use security, see “Disabling Security” on

page 52. Intermec recommends that you always implement security.

You must use either Funk or Microsoft security to implement your

security solution. For details, see the next section, “Choosing

Between Funk and Microsoft Security.”

If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this

section also assumes that your authentication server and

authenticators are properly configured.

Note: Your security choice does not depend on your authentication

server. For example, you can choose Funk security if you use

Microsoft Active Directory

to issue certificates.

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42 CK3 Mobile Computer User’s Manual

Choosing Between Funk and Microsoft Security

The CK3 supports both Funk and Microsoft security. The option you

choose depends on your network security needs.

Selecting a Funk Security Profile

You can define up to four profiles for Funk security. Different profiles

let your CK3 communicate in different networks without having to

change all of your security settings. For example, you may want to set

up one profile for the manufacturing floor and one for the

warehouse. By default, the active profile is Profile 1.

To select a Funk security profile

1 Start Intermec Settings.

2 Choose Communications > 802.11 Radio > Funk Security.

Understanding Microsoft and Funk Security

Security Choice Description

Microsoft Microsoft security dynamically selects wireless networks

based on your preferences. If you are primarily using the

CK3 to connect to Wi-Fi hotspots, you may want to use

Microsoft security.

To use Microsoft security, you need to select it as your

security choice. For help, see “Selecting Microsoft as

Your Security Choice” on page 47.

Funk (default) Funk security offers features that are similar to Microsoft

security, but Funk also offers these features:

• CCX v4.0 compliance

• Support for LEAP and TTLS

• Configuration of up to four profiles

If you are using the CK3 in a static environment that

requires a high level of security, you should use Funk

security.

To use Funk security, you need to select a profile. For help,

see the next section, “Selecting a Funk Security Profile.”

Note: You can also use the Profile Wizard to configure most wireless

security settings. To start the Profile Wizard, tap the iConnect icon

( ) in the lower right corner of the Today screen and select Tools >

Wireless Settings.

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CK3 Mobile Computer User’s Manual 43

3 Tap a profile to expand it.

4 (Optional) In the Profile Label text box, enter a meaningful name

for your profile.

5 Configure your security settings. For help, see the next sections.

6 Repeat Steps 3 through 5 for each profile you want to define.

7 Select one profile as the active profile by tapping Active Profile

and choosing a profile from the list.

8 Save your settings.

Configuring WPA Security With Funk Security

Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or

WPA2-PSK security on your CK3 with Funk security.

To configure WPA-802.1x or WPA2-802.1x with Funk security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose WPA or WPA2. Encryption

automatically defaults to TKIP or AES, respectively.

7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and press

Enter.

8 If you choose TTLS or PEAP:

a For Prompt for Credentials, choose Enter credentials now.

b Tap User Name, enter your user name, and press Enter.

c Tap User Password, enter your password, and press Enter.

Note: You can use Prompt for Credentials to troubleshoot

your network connection.

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44 CK3 Mobile Computer User’s Manual

d For Validate Server Certificate, choose Yes and press Enter.

If you choose TLS:

a Load a user and root certificate on your CK3. For help, see

“Loading a Certificate” on page 50.

b Enter a User Name and Subject Name.

c For Validate Server Certificate, choose Yes and press Enter.

d (Optional) To increase your level of security, enter a Server 1

Common name and a Server 2 Common name.

9 Save your settings and exit Intermec Settings.

To configure WPA or WPA2 with Funk security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose WPA or WPA2 and press Enter.

7 For 8021x, choose None and press Enter.

8 For Pre-Shared Key, enter the pre-shared key or passphrase.

The pre-shared key must be a value of 32 hex pairs preceded by 0x

for a total of 66 characters. The value must match the key value on

the access point. The passphrase must be from 8 to 63 characters.

After you enter a passphrase, the CK3 internally converts it to a

pre-shared key.

This value must match the passphrase on the authenticator.

9 Save your settings and exit Intermec Settings.

Note: The correct date must be set on your CK3 when you

enable Validate Server Certificate.

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CK3 Mobile Computer User’s Manual 45

Configuring 802.1x Security With Funk Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose Open and press Enter.

7 For Encryption, choose WEP and press Enter.

8 For Authentication, choose TTLS, PEAP, or TLS and press

Enter.

9 If you choose TTLS or PEAP:

a Tap User Name, enter your user name, and press Enter.

b Tap Password prompt, choose Enter password now, and

press Enter.

c Tap User Password, enter your password, and press Enter.

d For Validate Server Certificate, choose Yes and press Enter.

If you choose TLS:

a Load a user and root certificate on your CK3. For help, see

“Loading a Certificate” on page 50.

b For Validate Server Certificate, choose Yes and press Enter.

c Enter a User Name and Subject Name.

d (Optional) To increase your level of security, enter a

Server 1

Common name and a Server 2 Common name.

10 Save your settings and exit Intermec Settings.

Note: You can use Password prompt to troubleshoot your

network connection.

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46 CK3 Mobile Computer User’s Manual

Configuring LEAP Security on Your CK3

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For 8021x, choose LEAP and press Enter.

7 For Association, choose Open, WPA, WPA2, or Network EAP

and press Enter. Encryption automatically defaults to TKIP if you

choose WPA, AES if you choose WPA2, and WEP if you choose

Open or Network EAP.

8 For Prompt for Credentials, choose Enter credentials now.

9 Tap User Name, enter your user name, and press Enter.

10 Tap User Password, enter your password, and press Enter.

11 Save your settings and exit Intermec Settings.

Configuring Static WEP Security With Funk Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose Open and press Enter.

7 For Encryption, choose WEP and press Enter.

8 For 8021x, choose None.

9 Define a value for the keys you want to use. You can define up to

four keys (Key 1 through Key 4).

Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes

long depending on the capability of the radio. Set a 5- byte value

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CK3 Mobile Computer User’s Manual 47

for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must

be preceded by 0x and contain 5 or 13 hex pairs.

10 For Transmit key, choose the key you want to use for

transmitting data.

11 Save your settings and exit Intermec Settings.

Selecting Microsoft as Your Security Choice

The default security setting is Funk. If you want to use Microsoft

security, you need to select it as your security choice. After you select

Microsoft as your security choice, you will be prompted to save your

settings and reset your CK3 for your change to take effect.

With Microsoft as your security choice, you can configure:

• WPA.

• 802.1x.

• Static WEP.

To select Microsoft security as your security choice

1 Select Start > Settings > the System tab > Intermec Settings. The

Intermec Settings application appears.

2 Select Communications > 802.11 Radio > Security Choice.

3 From the Security Choice list, select Microsoft Security and save

your settings. An alert box appears telling you that you must save

your settings and warm boot the CK3 for the new security choice

to take effect.

4 Tap Yes. The CK3 resets and starts with Microsoft Security as the

Security Choice.

Configuring WPA Security With Microsoft Security

Use these procedures to set WPA-802.1x and WPA-PSK security on

your CK3 with Microsoft security.

To enable WPA-802.1x with Microsoft security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio > Microsoft Security.

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48 CK3 Mobile Computer User’s Manual

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose WPA. Data Encryption

automatically defaults to TKIP.

6 For 802.1x Authentication, choose either TLS or PEAP.

7 If you choose TLS:

a Select Properties and tap the Run App button. The Auth.

Settings dialog box appears.

b Tap the Select button.

c Select your certificate from the list and press Enter. The User

Logon dialog box appears.

d Enter a User Name and Domain and press Enter.

If you choose PEAP:

a Select Properties and tap the Run App button. The Auth.

Settings box appears.

b Select Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

c Enter a User Name and Password and select Save Password.

d (Optional) In the Domain field, enter the Active Directory

domain associated with the user account.

e Press Enter.

8 Save your settings and exit Intermec Settings.

To enable WPA-PSK With Microsoft Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio >

Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose WPA-PSK. Data

Encryption automatically defaults to TKIP.

6 For Pre-Shared Key, enter the pre-shared key or the passphrase.

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CK3 Mobile Computer User’s Manual 49

The pre-shared key must be a value of 32 hex pairs preceded by

0x for a total of 66 characters. The value must match the key value

on the authenticator. The passphrase must be from 8 to 63

characters. After you enter a passphrase, the CK3 internally

converts it to a pre-shared key.

This value must match the passphrase on the authenticator.

7 Save your settings and exit Intermec Settings.

Configuring 802.1x Security With Microsoft Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio > Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose Open.

6 For Data Encryption, choose WEP.

7 For 802.1X Authentication, choose TLS or PEAP.

8 If you choose TLS:

a Select Properties and tap the Run App button. The Auth.

Settings box appears.

b Tap the Select button.

c Select your certificate from the list and press Enter. The User

Logon dialog box appears.

d Enter a User Name and a Domain. and press Enter.

If you choose PEAP:

a Select Properties and tap the Run App button. The Auth.

Settings box appears.

b Select Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

c Enter a User Name and Password and select Save Password.

d (Optional) In the Domain field, enter the domain.

e Press Enter.

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50 CK3 Mobile Computer User’s Manual

9 For Network Key Setting, choose Automatic.

10 Save your settings and exit Intermec Settings.

Configuring Static WEP Security With Microsoft Security

1 Make sure the communications and radio parameters on your

CK3 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio > Microsoft Security.

4 For Network Authentication, choose Open.

5 For Data Encryption, choose WEP.

6 For Network Key Setting, choose Enter Key and Index.

7 For Network Key Value, enter an ASCII key or a hex key that is

either 5 bytes or 13 bytes long depending on the capability of the

radio.

Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit

WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex

pairs.

8 For Network Key Index, select the key you want to use for data

transmission.

9 Save your settings and exit Intermec Settings.

Loading a Certificate

If you choose to use transport layer security (TLS) with WPA or 802.1x

security, you need a unique client certificate on the CK3 and a trusted

root certificate authority (CA) certificate. Certificates are pieces of

cryptographic data that guarantee a public key is associated with a

private key. They contain a public key and the entity name that owns

the key. Each certificate is issued by a certificate authority.

To import a certificate

1 Tap the iConnect icon ( ) in the lower right corner of the Today

screen. The iConnect pop-up menu appears.

2 Select Tools > Wireless Settings. The Profile Wizard appears.

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CK3 Mobile Computer User’s Manual 51

3 Tap Edit Selected Profile > the Security tab.

4 For 8021x Security, select PEAP, TLS, or TTLS.

5 Tap Get Certificates.

6 To import a root certificate:

a Tap the <<< button next to the Import Root Certificate field

to select the root certificate (DER-encoded .cer file) to import.

b Click Import Root Cert to install the selected certificate.

To import a user certificate:

a Tap the <<< button next to the Certificate Path field to select

the user certificate (DER-encoded .cer file without the private

key) to import.

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52 CK3 Mobile Computer User’s Manual

b Tap the <<< button next to the Key Path field to select the

private key (.pvk file) which corresponds to the user certificate

you selected.

To import a certificate from an IAS server:

a Tap Web Enrollment.

b Enter the User, Password, and Server (IP address) to log into

the server.

c Tap OK. A dialog box appears asking if you want to load the

root certificate.

d Tap OK. The Enrollment Tool message box appears telling you

that the certificate has been added.

e Tap OK to close the message box.

Disabling Security

If you choose not to use security with your wireless network, you can

disable it on the CK3. Intermec recommends that you always set

security in your network.

To disable security

1 Open Intermec Settings.

2 Choose Communications > 802.11 Radio > Microsoft Security.

3 For Network Authentication, choose Open.

4 For Data Encryption, choose Disabled.

5 Close Intermec Settings.

Developing and Installing Applications

This chapter contains guidelines for developing applications

for the CK3 and contains these sections:

• Developing Applications for the CK3

• Installing Applications on the CK3

• Freeing Up Virtual Memory for Applications

• Launching an Application Automatically

• Upgrading the System Software

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54 CK3 Mobile Computer User’s Manual

Developing Applications for the CK3

Use the Intermec Resource Kits to develop applications to run on the

CK3. The Resource Kits are a library of C++, .NET, Java, and web

components grouped by functionality that you can use to create

applications for the computer. The Resource Kits are part of the

Intermec Developer Library (IDL), and can be downloaded from the

Intermec web site at www.intermec.com/idl.

For more information, see the Intermec Developer Library Resource

Kit Developer’s Guide.

Packaging Your Application

For very simple applications, the executable file may be the only file

you need to deploy. More typically, you will have a set of files to

install.

Intermec recommends using .cab files to install your applications.

The CK3 uses standard Windows Mobile .cab files and will install

third-party .cab files.

Choosing a Target Location

You can have your .cab file place your application in any of these

memory locations on the CK3:

• The ObjectStore.

• The optional microSD card. Depending on available disk space,

you may want to consider installing your application files on the

microSD card. Using a card creates the Storage Card folder on the

CK3.

• The non-volatile Flash File Store. Applications and data in the

Flash File Store will persist through a clean boot.

Note: The Flash File Store may be erased if you reflash the image.

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CK3 Mobile Computer User’s Manual 55

Installing Applications on the CK3

You can install applications on your CK3 by using:

• SmartSystems Foundation.

• Microsoft ActiveSync.

• a microSD card.

• the CK3 FTP server.

For more information on installing applications, see the Intermec

Developer Library Resource Kit Developer’s Guide.

Installing Applications Using SmartSystems Foundation

You can use the SmartSystems console to drag-and-drop Intermec

applications onto your CK3. The console is part of SmartSystems

Foundation. For more information, see “Managing the CK3 Using

SmartSystems Foundation” on page 28.

To use SmartSystems console to install an application

1 Download your application file from the Intermec web site and

unzip it on your desktop PC.

2 Double-click the application file to install it. The application file

should appear in the Software Vault.

3 From the SmartSystems console in the Software Vault, drag-and-

drop the application onto each CK3 in your network, or drop the

application on a group of CK3s contained in a folder.

You can also use SmartSystems Scan-to-Connect to connect the CK3

to your network and install software. For more information, see the

SmartSystems Foundation console online Help.

Installing Applications Using Microsoft ActiveSync

When you only have a few computers to update with applications, you

can copy files using Microsoft ActiveSync.

This procedure assumes that Microsoft ActiveSync is installed on

your PC and is up and running. For more information on installing

and using ActiveSync, see “Connecting to a PC” on page 28.

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56 CK3 Mobile Computer User’s Manual

To install an application on the computer using ActiveSync

1 Connect to the CK3 via ActiveSync. For help, see “Connecting to

a PC” on page 28.

2 Copy the .cab files from your development PC to the CK3.

3 Warm boot or cold boot the CK3.

4 After the boot process is finished, browse to the .cab files and tap

the files to install them.

Installing Applications Using a Storage Card

For information on installing the microSD card in the CK3, see

“Using a microSD Card” on page 23.

To install applications using the storage card

1 Copy your application file to the microSD card.

2 Install the microSD card in the CK3.

3 On your CK3, browse to the Storage Card folder and run your

application.

Installing Applications Using the FTP Server

The CK3 has a built-in FTP server that connects to a network through

Ethernet, 802.11, or WAN (Wireless Access Network). You can use the

server to transfer your application file to the computer. Because you

can create FTP scripts to automate the process of copying files to the

computer, this option is useful when you need to send files to a large

number of computers.

The easiest way to manage the FTP server is to enable the FTP menu

within iConnect.

To enable the FTP menu

• Create this DWORD registry key and set it to a value of 1:

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenu

The iFTP menu is available the next time you start iConnect.

Chapter 3 — Developing and Installing Applications

CK3 Mobile Computer User’s Manual 57

To manage the state of the FTP server

• Modify these existing registry keys:

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStart

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat

where 1 = enable and 0 = disable.

Freeing Up Virtual Memory for Applications

You can use the InstallSelect application to free up virtual memory

and create more space to load and run custom applications.

When you free up virtual memory, you reduce the amount of virtual

memory used by portions of the SmartSystems Platform Bundle

(SSPB) by removing value-added software features. Be sure to back up

any related files that you want before you use the InstallSelect

application. For more information on SSPB, see “Upgrading the

System Software” on page 60.

To free up virtual memory

1 Go to Start > Programs > File Explorer.

2 Tap the arrow next to My Documents and select My Device.

3 Tap the Windows folder and scroll down to find InstallSelect.

4 Tap InstallSelect. The Install Select application starts and

displays a Caution message box.

Note: InstallSelect is designed for use only by administrators,

developers, integrators, or Intermec service representatives. Do not

run InstallSelect while using any other applications.

Removing software features may result in loss of computer

functionality or the ability to manage device settings. Contact

your Intermec service representative for information about each

software feature before making changes.

Chapter 3 — Developing and Installing Applications

58 CK3 Mobile Computer User’s Manual

5 Tap OK to close the box.

6 Clear the check box of any components you do not want installed

after a clean boot. For a description of each component, see the

next table.

By default, components already installed on the computer are

automatically checked to be installed again after you perform a

clean boot.

7 Tap Apply to initiate the clean boot and install only the files that

are selected.

8 Tap Yes to continue with the clean boot. The computer performs a

clean boot and restarts with all of the checked components

installed.

InstallSelect Software Components

Component Name Description

Data Collection &

Intermec Settings

Data collection and Intermec Settings. Also includes

on-unit SDK libraries.

If you disable this .cab file, you cannot scan or collect

data on the device and you cannot use Intermec

Settings.

Funk Wireless

Security

Intermec security supplicant that provides a wireless

security solution with several features that are not

supported by Microsoft.

Printer Support Provides Intermec printer driver support.

Chapter 3 — Developing and Installing Applications

CK3 Mobile Computer User’s Manual 59

Depending on the options you selected for your CK3, you may see

other components available from the InstallSelect application.

Launching an Application Automatically

There are two ways to automatically launch your application when

you perform a reset on the computer:

• Make sure your .cab file places a shortcut to your application in

the \Windows\StartUp folder.

• Configure AutoRun.exe to launch your application.

AutoRun.exe automates operations on your CK3. You can configure

AutoRun.exe through the AutoRun data file (AutoRun.dat). For

compatibility with other Intermec computers, you can place a copy of

AutoRun.exe in the same folder as your AutoRun.dat file.

To create and install the AutoRun.dat file on your computer

1 Create a folder called System on your CK3.

2 On your PC, open the Notepad application.

3 Write commands for AutoRun.dat using the supported AutoRun

script commands. For help, see the next table.

4 Save the Notepad file as AutoRun.dat.

5 Copy the AutoRun.dat file to the System folder on your CK3.

During every boot, the system scans for AutoRun.dat in the

System folder.

Intermec DHCP

Client

Provides the Intermec DHCP client application.

Bluetooth Provides the Intermec Bluetooth application support.

Avalanche Enabler Enables the client to the Wavelink Device Management

solution.

InstallSelect Software Components (continued)

Component Name Description

Chapter 3 — Developing and Installing Applications

60 CK3 Mobile Computer User’s Manual

AutoRun supports the following script commands in AutoRun.dat.

AutoRun handles quoted file names for the first parameter, which

allows you to specify path names or file names that contain white

spaces. AutoRun only supports one set of quotes per command.

Upgrading the System Software

When you upgrade your computer, you are updating the operating

system (OS) and the SmartSystems Platform Bundle (SSPB) files.

The SSPB files are stored on the DiskOnChip and deliver Intermec

Value Add (IVA) functionality such as data collection, configuration,

the Intermec wireless security suite, and SmartSystems Foundation.

As new features are added to these components, you can upgrade your

SSPB files without needing to upgrade the operating system.

Alternately, you can choose to upgrade only the operating system if

you need new functionality. If you upgrade the operating system, you

will need to reinstall SSPB files.

There are two ways to upgrade your computer:

• You can upgrade your computer using a storage card. For help, see

the next section, “Upgrading the CK3 Using a microSD Card.”

• You can upgrade your computer using the SmartSystems Console.

For help, see “Upgrading the CK3 Using SmartSystems

Foundation” on page 62.

You need to download the latest upgrade files from the Intermec web

site to your PC.

AutoRun Script Commands

Command Description

EXEC Launches a specified program and waits for it to finish (up to 10

minutes).

CALL Processes a specified file of commands and returns.

CHAIN Processes a specified file of commands and does not return.

RUN Loads and runs a specified program.

LOAD Loads and runs a specified program.

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CK3 Mobile Computer User’s Manual 61

To download the upgrade files

1 Start your web browser and go to the Intermec web site at

www.intermec.com.

2 Go to Support > Downloads.

3 Click the link to search the product downloads.

4 Select your computer from the Downloads list. The Downloads

page displays all of the downloads available for your computer.

5 Download the upgrade file you need. If you want to upgrade both

the OS and the SSPB, you will need to download both files.

Upgrading the CK3 Using a microSD Card

To use a microSD card to upgrade the computer, you need an SD card

reader and a microSD adapter card formatted as FAT16.

To upgrade the operating system using a microSD card

1 Insert a microSD card into a microSD adapter card and then place

it in the storage card reader connected to your PC.

2 Copy all required OS upgrade files to the microSD card.

3 Remove the battery by pressing the release button.

4 Remove the microSD card from the adapter card and insert it into

the CK3.

5 Place the CK3 with the battery removed, in a dock connected to

external power and press the Reset button (using a stylus) located

in the battery cavity on the back of the CK3. For help, see “Cold

Booting the CK3” on page 77.

6 Remove the microSD card when the Installation Complete menu

appears.

7 Remove the CK3 from the dock and replace the battery.

To upgrade the SSPB using a microSD card

1 Insert a microSD card into a microSD adapter card and then place

it in the storage card reader connected to your PC.

2 Copy all required SSPB upgrade files to the microSD card.

3 Remove the microSD card from the adapter card and insert it into

the CK3.

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62 CK3 Mobile Computer User’s Manual

4 Using the stylus, press the Reset button in the battery

compartment.

5 Press and hold as you insert the battery back into the CK3.

6 Continue to hold until a Warning message appears.

7 Release , read the message, and press either button on the right

side to continue.

8 Perform the screen alignment and wait for the CK3 to load files

from the microSD card.

When the progress is complete, the CK3 warm boots to reset the

configuration.

9 Remove the microSD card and delete the files.

10 Set the date, time, and network communication parameters to

reestablish communications with the other devices in the wireless

network.

Upgrading the CK3 Using SmartSystems Foundation

You can use the SmartSystems console to upgrade the operating

system on your CK3. The console is part of SmartSystems Foundation

and is available from the Intermec web site through the Intermec

Developer Library (IDL). Before you can upgrade your CK3, you need:

• SmartSystems Foundation. To download SmartSystems

Foundation, go to www.intermec.com/idl and open the Device

Management page.

• the device upgrade .exe file. This file is available from the Intermec

web site at www.intermec.com. Go to Support > Downloads.

Make sure the file you select is for your language.

To upgrade the computer using SmartSystems Foundation

1 Install SmartSystems Foundation on your PC and open the

SmartSystems console.

2 Make sure the SmartSystems console and CK3 are on the same

subnet.

3 Make sure your CK3 is either in a communications dock or

charging dock or the device power management is disabled.

4 Download the device upgrade .exe file to your PC.

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CK3 Mobile Computer User’s Manual 63

5 Double-click the .exe file on your PC. An InstallShield application

starts and walks you through the process of extracting the

upgrade files to the default location.

6 From the SmartSystems console, locate the device upgrade to

install.

7 Drag the application to each CK3 you want to upgrade or to a

group of CK3s in a folder.The SmartSystems console installs the

upgrade on your computers.

After the download is complete, your CK3 replaces the operating

system and automatically performs a cold boot.

Note: Do not change the default location where InstallShield

extracts the files. The SmartSystems console requires the files to

be in this location.

Note: The SmartSystems console indicates that your CK3 is offline,

by displaying a red stop sign symbol, until the CK3 reboots and

reconnects to the system.

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64 CK3 Mobile Computer User’s Manual

Troubleshooting and Maintaining the CK3

This chapter contains possible solutions to problems you may

encounter while using the CK3. This chapter also contains

information on booting the computer and these topics:

• Calling Product Support

• Troubleshooting Your CK3

• Resetting the CK3

• Cleaning the Scanner Window and Screen

Chapter 4 — Troubleshooting and Maintaining the CK3

66 CK3 Mobile Computer User’s Manual

Calling Product Support

If you cannot find the answer to your problem in “Troubleshooting

Your CK3” on page 67, you can visit the Intermec technical

knowledge base (Knowledge Central) at intermec.custhelp.com to

review technical information or to request technical support. If you

still need help after visiting Knowledge Central, you may need to call

Product Support.

To talk to an Intermec Product Support representative, call

1-800-755-5505.

Before you call Intermec Product Support, make sure you have the

following information ready:

• Serial number

• Configuration number

• Operating system version

• SmartSystems Platform Bundle (SSPB) version

• If you are using security, know the type (Funk or Microsoft) and

the full set of parameters

• Power management settings

• If you are using Intermec Terminal Emulation (ITE), know the

version and protocol

• If you are not using ITE, know the language your custom

application was written in and the tools you used to create it

You can find most of the information listed above in Intermec

Settings. Consult your application developer for information on your

custom application.

To find your configuration number

• Look at the CN field of the configuration label on the back of your

CK3.

Chapter 4 — Troubleshooting and Maintaining the CK3

CK3 Mobile Computer User’s Manual 67

To find your operating system version

1 Tap Start > Internet Explorer.

2 Tap the Intermec logo. The Intermec page appears and displays

the version of the operating system and the SmartSystems

Platform Bundle (SSPB) loaded on your CK3.

Troubleshooting Your CK3

Use this section to troubleshoot some common problems you may

experience with your CK3.

Note: If you send the CK3 in for service, it is your responsibility to

save the computer data and configuration. Intermec is responsible

only for ensuring that the hardware matches the original

configuration when repairing or replacing the computer.

Problems While Configuring the CK3

Problem Possible Solution

You scan a

configuration

command, such as

Beeper Volume, and

you hear three low

beeps and nothing

happens.

If you are working in Intermec Settings, you cannot

scan configuration commands. Exit the application

to scan configuration commands.

Chapter 4 — Troubleshooting and Maintaining the CK3

68 CK3 Mobile Computer User’s Manual

You scan or enter

an option for the

Scanner Model

configuration

command, and you

hear three low beeps

and nothing

happens.

You may have scanned or entered a Scanner Model

command that does not apply to the type of scanner

that you have installed. Try scanning or entering the

Scanner Model command again and select an option

for the type of device you are using.

You cannot type a

character on the

keypad or you can

only type uppercase

or lowercase letters.

You may have locked a modifier key on the keypad.

Press the necessary key sequence to unlock the key.

For help, see “Using the Keypad” on page 8.

You press and

nothing happens.

• Make sure the backlight is on.

• Make sure you have a charged battery that is

installed correctly. For help, see “Charging the

Battery” on page 5.

• The battery may be discharged. Replace the battery

with a spare charged battery, or charge the battery.

• Reset the CK3. For help, see “Resetting the CK3”

on page 77.

You insert a

microSD card and

cannot find the

SDMMC Disk folder

on the CK3. Or, you

insert a bootable SD

card and the CK3

does not boot from

the card.

• The microSD card may not be installed correctly.

Insert the microSD card as described in Steps 2

through 4 of “Using a microSD Card” on

page 23.

• The microSD card may be damaged. Try another

microSD card.

The Battery status

LED is on.

• If the battery status LED is a steady green, the

battery is more than 95% charged and computer is

on a charger.

• If the battery status LED is blinking red, then the

battery is low. Replace or charge the battery.

• If the battery status LED is a steady red, the main

battery is on charge.

Problems While Configuring the CK3 (continued)

Problem Possible Solution

Chapter 4 — Troubleshooting and Maintaining the CK3

CK3 Mobile Computer User’s Manual 69

The computer

appears to be locked

up and you cannot

enter data.

• Press the power key to turn off the CK3, and then

press the power key again to turn it on.

• Press and hold the power key 5 seconds to warm

boot the CK3.

• Try reloading the firmware. For help, see

“Upgrading the System Software” on page 60.

• If the CK3 does not boot or reset, contact your

Intermec representative for help.

You tap the screen

and nothing

happens.

Align your screen. For help, see “Aligning the Touch

Screen” on page 15.

Problems With Wireless Connectivity

Problem Possible Solution

When you turn on

the CK3 after it was

suspended for 10 to

15 minutes or

longer, the CK3 can

no longer send or

receive messages over

the network.

The host may have deactivated or lost the current

terminal emulation session. In a TCP/IP direct

connect network, turn off the “Keep Alive” message

from host to maintain the TCP session while the

computer is suspended.

The CK3 is

connected to the

network, and you

move to a new site to

collect data. Now,

your CK3 is not

connected to the

network.

Move closer to an access point or to a different

location to reestablish communications until you

reconnect with the network. Any data collected while

out of range is transmitted over the network.

The CK3 appears to

be connected to the

network, but you

cannot establish a

terminal emulation

session with the host

computer.

There may be a problem with the host computer, with

the connection between the Intermec Application

Server and the host computer, or with the connection

between the access point and the host computer.

Check with network administrator to make sure the

host is running and allowing users to login to the

system.

Problems While Configuring the CK3 (continued)

Problem Possible Solution

Chapter 4 — Troubleshooting and Maintaining the CK3

70 CK3 Mobile Computer User’s Manual

The CK3 appears to

be connected to the

network, but the

host computer is not

receiving any

information from

the CK3.

There may be a problem with the connection between

the access point and the host computer. Check with

network administrator or use your access point user’s

manual.

Problems While Configuring 802.1x Security

Problem Possible Solution

The CK3

indicates that

it is authenticated,

but it does not

communicate with

the host.

Make sure the CK3 IP address, host IP address, subnet

mask, default router are configured for the network.

The CK3 does

not appear to be

authenticating and a

network connection

icon does not appear

on the toolbar.

• The CK3 may not be communicating with the

access point. Make sure the CK3 network name

matches the access point network name (SSID).

• The 802.1x security network may not be active.

Make sure the server software is properly loaded

and configured on the server PC. See server

software documentation for help.

A network

connection icon

appears in the

toolbar, but then

disappears.

• The CK3 may not be communicating with the

intended access point. Make sure the CK3 network

name matches the access point network name.

Default network name is “INTERMEC.”

• The access point may not be communicating with

the server. Ensure the access point is turned on,

properly configured, and has 802.1x security

enabled.

You are setting up

multiple access

points in a network,

with different SSIDs,

and the connection

fails.

When you change the SSID, the WEP key values are

not saved. Configure the WEP key values and save

your changes.

Problems With Wireless Connectivity (continued)

Problem Possible Solution

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CK3 Mobile Computer User’s Manual 71

The CK3

indicates it is not

authenticated.

Make sure that:

• the User Name and Password parameters on the

CK3 match the user name and password on the

authentication server. You may need to configure

the password on both the CK3 and the

authentication server.

• on your authentication server, the user and group

are allowed and the group policy is allowed to log

into the server. For help, see the documentation

that shipped with your authentication server

software.

• the IP address and secret key for the access point

match the IP address and secret key on the

authentication server. You may need to configure

the IP address and secret key on both your access

point and authentication server.

• the authentication server software is running on

the server PC.

You clean boot

the CK3 and this

message appears,

“The server

certificate has

expired or your

system date is

incorrect.”

When you clean boot the CK3, the date and time are

not saved. Configure the date and time and save your

changes.

Problems While Scanning Bar Codes

Problem Possible Solution

You press the Scan

button, but you

cannot see a red

beam of light.

• You may be too far away from the bar code label.

Try moving closer to the bar code label and scan it

again.

• You may be scanning the bar code label “straight

on.” Change the scanning angle and try again.

• •Move within two feet of a wall to test the effective

scan of the scanner. For help scanning bar codes,

see “Scanning Bar Codes” on page 17.

Problems While Configuring 802.1x Security (continued)

Problem Possible Solution

Chapter 4 — Troubleshooting and Maintaining the CK3

72 CK3 Mobile Computer User’s Manual

The input device

attached to the CK3

does not work well

or read bar code

labels very quickly.

Set the Scanner Model command to the specific

attached input device. Check enabled bar code

symbologies and enable only the symbologies being

used.

When you release

Scan button, the

Good Read LED

does not turn off.

If the CK3 is configured to use continuous/edge

triggering, the Good Read LED stays on.

If the CK3 is configured to use level triggering, there

may be a problem. Press the Scan button or pull the

trigger again without scanning a bar code label. If the

LED is still on, contact your local Intermec

representative.

The scanner does not

read the bar code

label.

• Aim the scanning beam so that it crosses the entire

bar code label in one pass. Try changing the scan

angle.

• Check the quality of the bar code label, Scan a bar

code label that you know scans well. Compare the

two bar code labels to see if the bar code quality is

too low. You may need to replace the label that you

cannot scan.

• Make sure the bar code symbology is enabled. For

help, see “Using Intermec Settings Directly on

the CK3” on page 31.

• Make sure the application is accepting input by

scanning a bar code. You may need to type this

information instead.

The scanner does not

read the bar code

labels quickly, or the

scanning beam

seems to be faint or

obscured.

The scanner window may be dirty. Clean the window

with a solution of ammonia and water. Wipe dry. Do

not allow abrasive material to touch the window.

The scanned bar

code data that

appears in your

application does

not match the data

encoded in the bar

code label.

The CK3 may have decoded the bar code label in a

different bar code symbology. Try scanning the bar

code label again. Make sure you scan the entire label.

Problems While Scanning Bar Codes (continued)

Problem Possible Solution

Chapter 4 — Troubleshooting and Maintaining the CK3

CK3 Mobile Computer User’s Manual 73

Checking 802.11 Network Status

If you have trouble connecting to your 802.11 wireless network:

• Make sure you have correctly set network parameters on the CK3.

• Check your wireless security settings.

Follow the next procedure to use iConnect to verify available access

points and networks, check signal strength, and view other

diagnostics. If you need to contact Intermec Product Support, this

information can be helpful in troubleshooting wireless network

connection issues.

To use iConnect to verify network status

1 Tap the iConnect icon ( ) in the lower right corner of the CK3

screen.

2 Choose Status > Wireless.

3 Tap Advanced. The diagnostics screen appears.

The ISpy tab shows:

• the MAC address and IP address of the 802.11 radio.

• network association status, including the SSID and MAC

address of the access point

• security configuration.

• radio transmit power and signal strength information.

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74 CK3 Mobile Computer User’s Manual

4 Tap the Scan tab to view a list of available 802.11 networks. The

list includes the signal strength, channel, and MAC address for

each network.

• Tap Scan to refresh the screen.

5 Tap the Supp tab to view radio supplicant information, including

a list of supplicant events and authentication status.

• To verify the settings for the currently active security profile,

tap Configure Profile. The Profile Wizard for the active

profile appears.

• To try reconnecting to the network, tap Reconnect.

• To delete the events in the list, tap Clear Events.

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CK3 Mobile Computer User’s Manual 75

6 Tap the Ping tab to run a ping test to the host.

To run a ping test:

a In the Host field, enter the IP address of the host.

b From the Repetitions list, choose the number of times the

CK3 will ping the host.

c Tap Ping. The graph shows the amount of time it takes for the

host to return the ping. Tap List to see this information in a

list format.

7 Tap the RSSI tab to view the received signal strength of the host

signal.

The information box includes the current signal strength, host

SSID name, MAC address, data rate, and transmit power.

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76 CK3 Mobile Computer User’s Manual

• Tap Mark to place an arrow marker above the graph.

8 Tap the Conf tab to set up a log file that lists RSSI history.

This screen includes the 802.11 radio driver version and available

radio modes.

To create a log file:

a Check the Log to File check box.

b (Optional) Change the sample period and number of samples

displayed.

c Tap Log File. The Save As screen appears.

d (Optional) Change the name of the saved log file, the folder to

which the file will be saved, the content type (log or text), and

the location.

e Tap Save.

Chapter 4 — Troubleshooting and Maintaining the CK3

CK3 Mobile Computer User’s Manual 77

Resetting the CK3

You seldom need to reset the CK3. However, you do need to reset the

CK3 when an application is locked up and does not respond, when

you upgrade the firmware, or when you reflash the CK3. The CK3

uses the configuration currently saved in flash memory during the

reset process.

There are three ways to reset the CK3:

• Warm boot

• Cold boot

• Clean boot

Warm Booting the CK3

If your CK3 has a charged battery installed but does not resume after

you press the Power key, or if the computer or an application is locked

up, you may need to warm boot the CK3.

To warm boot your CK3

• Press and hold for 5 seconds.

Or,

• From the SmartSystems console, right-click the CK3 and select

Intermec Power Tools > Warm Boot Device.

The CK3 shuts down, restarts, and goes through the initialization

process.

Cold Booting the CK3

If the CK3 or application is locked up and does not respond to a warm

boot, follow this procedure to perform a cold boot.

Performing a cold boot may result in data loss. When you

cold boot the CK3, cached disk data may not be saved, so

transactional data may be lost.

Chapter 4 — Troubleshooting and Maintaining the CK3

78 CK3 Mobile Computer User’s Manual

To cold boot your CK3

1 Press and hold for about 2 seconds to suspend the CK3.

2 Remove the battery.

3 Use the stylus to press the reset button in the battery

compartment of the CK3.

4 Replace the battery.

Clean Booting the CK3

If the CK3 does not warm boot or cold boot, you may need to perform

a clean boot. When you clean boot the CK3, the CK3 only loads files

and applications that are absolutely required by the operating system.

Perform a clean boot to get the CK3 up and running so that you can

run diagnostic tests to troubleshoot the normal boot process.

Reset button

Do not use force or a sharp object when pressing the reset

button. You may damage the reset button.

The clean boot process erases the CK3 memory, including all

applications and data files in the object store. To preserve

applications through a clean boot, store them in the Flash File

Store. For more information, see “Installing Applications on the

CK3” on page 55.

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CK3 Mobile Computer User’s Manual 79

To clean boot the CK3

1 Press and hold for about 2 seconds to suspend the CK3.

2 Remove the battery.

3 Use the stylus to press the reset button in the battery

compartment of the CK3.

4 Replace the battery.

5 Press and hold both and the PTT button.

6 Continue to hold and PTT until the “Clean boot the system?”

prompt appears on screen.

7 Release the two buttons, read the message, and press the

appropriate button to either proceed with the clean boot or cancel

the clean boot.

Reset button

Note: You can also clean boot your CK3 from the SmartSystems

console: right-click the CK3 and select Intermec Power Tools >

Clean Boot Device.

Chapter 4 — Troubleshooting and Maintaining the CK3

80 CK3 Mobile Computer User’s Manual

Cleaning the Scanner Window and Screen

To keep the CK3 in good working order, you may need to perform

these minor maintenance tasks:

• Clean the scanner window.

• Clean the CK3 screen.

Clean the scanner window and CK3 screen as often as needed for the

environment in which you are using the computer. To clean the CK3,

use a solution of ammonia and water.

To clean the scanner window and computer screen

1 Press to turn off the CK3.

2 Dip a clean towel or rag in the ammonia solution and wring out

the excess. Wipe off the scanner window and screen. Do not allow

any abrasive material to touch these surfaces.

3 Wipe dry.

There are no user-serviceable parts inside the CK3. Opening the

unit will void the warranty and may cause damage to the internal

components.

Specifications

Appendix A — Specifications

82 CK3 Mobile Computer User’s Manual

Physical and Environmental Specifications

Physical Dimensions

Length: 21.69 cm (8.54 in)

Width (at widest part): 8.36 cm (3.29 in)

Height (at tallest part): 4.67 cm (1.84 in)

Power and Electrical Specifications

Operating: Rechargeable lithium-ion battery

Backup: Supercap supplies 10 minutes of bridge

time while replacing the main battery

Electrical rating: x 4,4 V, 2A; x 4,7 V, 1,5A

Temperature and Humidity Specifications

Operating temperature: -10°C to 50°C (14°F to 122°F)

Storage temperature: -20°C to 70°C (-4°F to 158°F)

Charging temperature: 0°C to 45°C (32°F to 113°F)

Relative humidity (operating): 0 to 95% non-condensing

Environmental rating: IP54

Screen Specifications

• 240 RGB x 320 pixels

• 8.9 cm (3.52 in) diagonal square active area, ¼ VGA

• LED backlight with 5 levels of brightness

CK3 Weight

Scan Engine Option With AB17 With AB18

With EV12 14.41 oz 16.32 oz

With EA20X 14.74 oz 16.66 oz

With EX25 15.73 oz 17.64 oz

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 83

LCD capable of both portrait and landscape operationKeypad

Options

• Alphanumeric and function keypad

• Numeric and function keypad

• Large numeric and limited function keypad

Bar Code Symbologies

* These symbologies are only available if your CK3 has an extended

range area imager or a near-far range area imager.

• Australian Post* • GS1 DataBar Omnidirectional

• Aztec* • Info Mail

• BPO (British Post 4-state)* • Interleaved 2 of 5

• China Post • Japan Post*

• Canada Post • Matrix 2 of 5

• Codabar • Maxicode*

• Codablock A • Micro PDF417*

• Codablock F • MSI

• Code 11 • PDF417*

• Code 39 • Planet*

• Code 93 • Plessey

• Code 128/GS1-128 • Postnet*

• DataMatrix* • QR Code*

• Dutch Post* • Standard 2 of 5

• EAN/UPC • Swedish Post

• GS1 Composite* • Telepen

• GS1 DataBar Expanded • TLC 39

• GS1 DataBar Limited

Appendix A — Specifications

84 CK3 Mobile Computer User’s Manual

EV12 Linear Imager Reading Distances

EV12 Linear Imager Minimum Reading Distances: This graphic does not

include the 0.12 cm (0.05 in) setback for the CK3.

Minimum Reading Distances With 0.12 cm (0.05 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6 mils)

0.25 mm (10 mils)

0.5 mm (20 mils)

1 mm (40 mils)

9.6 cm (3.8 in)

7.1 cm (2.9 in)

6.1 cm (2.5 in)

8.1 cm (3.2 in)

17.9 cm (7.1 in)

20.9 cm (8.3 in)

26.9 cm (10.6 in)

33.9 cm (13.4 in)

EAN/UPC 0.33 mm (13 mils) 6.1 cm (2.5 in) 22.9 cm (9.1 in)

*Minimum reading distances are measured in the dark (0 lux).

0.125 mm / 5 mils

0.25 mm / 10 mils

0.5 mm / 20 mils

1 mm / 40 mils

EAN/UPC 100%

2" 6" 10" 14"

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 85

EV12 Linear Imager Typical Reading Distances: This graphic does not include

the 0.12 cm (0.05 in) setback for the CK3.

Typical Reading Distances With 0.12 cm (0.05 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6 mils)

0.25 mm (10 mils)

0.5 mm (20 mils)

1 mm (40 mils)

9.1 cm (3.6 in)

6.1 cm (2.5 in)

5.1 cm (2.1 in)

7.1 cm (2.9 in)**

19.9 cm (7.9 in)

24.9 cm (9.8 in)

34.9 cm (13.8 in)

50.9 cm (20.1 in)

EAN/UPC 0.33 mm (13 mils) 5.1 cm (2.1 in) 27.9 cm (11.0 in)

* Typical reading distances are measured in an office environment (200 lux).

** Minimum distance depends on bar code width and scan angle.

16"

0.125 mm / 5 mils

0.25 mm / 10 mils

0.5 mm / 20 mils

1 mm / 40 mils

EAN/UPC 100%

12"

4" 12" 20" 28"

10"

14"

16"

12"

10"

14"

36"

Appendix A — Specifications

86 CK3 Mobile Computer User’s Manual

EA20X Extended Range Area Imager Minimum Reading

Distances

Minimum Reading Distances With 0.2 cm (0.08 in) Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6 mils)

0.20 mm (8mils)

0.25 mm (10 mils)

0.50 mm (20 mils)

1.00 mm (40 mils)

16.2 cm (6.4 in)

12.2 cm (4.8 in)

9.2 cm (3.6 in)

10.2 cm (4.0 in)

15.2 cm (6.1 in)

21.8 cm (8.6 in)

30.8 cm (12.1 in)

40.8 cm (16.0 in)

70.8 cm (27.9 in)

99.8 cm (39.3 in)

EAN/UPC

100%

0.33 mm (13 mils) 9.2 cm (3.6 in) 47.8 cm (18.8 in)

Data Matrix 0.18 mm (7 mils)

0.25 mm (10 mils)

0.38 mm (15 mils)

17.2 cm (6.8 in)

15.2 cm (6.1 in)

10.2 cm (4.0 in)

19.8 cm (7.8 in)

28.8 cm (11.3 in)

44.8 cm (17.6 in)

PDF417 0.17 mm (6.6 mils)

0.25 mm (10 mils)

0.38 mm (15 mils)

15.2 cm (6.1 in)

10.2 cm (3.9 in)

11.2 cm (4.4 in)

21.8 cm (8.6 in)

32.8 cm (12.9 in)

49.8 cm (19.6 in)

*Minimum reading distances are measured in the dark (0 lux).

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 87

EA20X Extended Range Area Imager Minimum Reading Distances: This

graphic does not include the 0.2 cm (0.08 in) setback for the CK3.

10"

PDF417 10 mils

0.15mm/6 mils

0.25 mm / 10 mils

0.5 mm / 20 mils

Data Matrix 10 mils

0" 36"32"28"24"20"16"12"8"4"

0 908070605040302010

100% contrast

EAN/UPC

Appendix A — Specifications

88 CK3 Mobile Computer User’s Manual

EX25B Near-Far Range Area Imager Reading Distances

EX25B Near-Far Range Imager 1D Minimum Reading Distances: This graphic

does not include the 0.24 cm (0.09 in) setback for the CK3.

1D Symbologies Minimum Reading Distances With 0.24 cm (0.09 in)

Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.1 mm (3.8 mils)

0.25 mm (10 mils)

0.5 mm (20 mils)

1 mm (40 mils)

1.3 mm (51 mils)

2.5 mm (100 mils)

18.24 cm (7.18 in)

19.24 cm (7.57 in)

40.24 cm (15.84 in)

100.24 cm (39.46 in)

130.24 cm (51.27 in)

31.76 cm (12.51 in)

68.76 cm (27.07 in)

109.76 cm (43.22 in)

219.76 cm (86.52 in)

309.76 cm (121.96 in)

429.76 cm (169.20 in)

EAN 100% 0.33 mm 22.24 cm (7.96 in) 99.76 cm (39.28 in)

* Minimum reading distances are measured in the dark (0 lux).

080

0" 32

100% EAN

contrast UPC

100 cm

39.4"

69 cm

27.2"

110 cm

43.3"

220 cm

86.6"

0.5 mm / 20 mils

1 mm / 40 mils

120 160

200 240 280 320 360 400 440

96 "

112

128

144

160

174

430 cm

169.3"

2.54 mm / 100 mils

48 "

120

160

120

200

0.25 mm

10 mils

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 89

EX25B Near-Far Range Imager 1D Typical Reading Distances: This graphic

does not include the 0.24 cm (0.09 in) setback for the CK3.

1D Symbologies Typical Reading Distances With 0.24 cm (0.09 in)

Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.25 mm (10 mils)

0.5 mm (20 mils)

1 mm (40 mils)

1.4 mm (55 mils)

2.5 mm (100 mils)

16.24 cm (6.21 in)

18.24 cm (7.00 in)

18.24 cm (7.00 in)**

20.24 cm (7.78 in)**

89.76 cm (35.34 in)

179.76 cm (70.77 in)

389.76 cm (153.45 in)

479.76 cm (188.89 in)

869.76 cm (342.43 in)

EAN 100% 0.33 mm 20.24 cm (7.78 in) 109.76 cm (43.22 in)

* Typical reading distances are measured in an office environment (200 lux).

** as long as the bar code label fits in the reading area

080

160

240

320

240

400

"""

390 cm

153.5"

0.25 mm

10 mils

0.5 mm / 20 mils

1 mm / 40 mils

160

240 480 320 560 400 880

128

160

870 cm

342.5"

2.54 mm / 100 mils

640 720 800

192 224 256 288 320 352

128

160

128

160

90 cm

35.4"

180 cm

70.9"

100% EAN

contrast UPC

110 cm

43.3"

Appendix A — Specifications

90 CK3 Mobile Computer User’s Manual

EX25B Near-Far Range Imager 2D Typical Reading Distances: This graphic

does not include the 0.24 cm (0.09 in) setback for the CK3.

2D Symbologies Typical Reading Distances With 0.24 cm (0.09 in)

Setback*

Symbology Density Minimum Distance Maximum Distance

DataMatrix 0.25 mm (10 mils)

1.4 mm (55 mils)

2.5 mm (100 mils)

3.5 mm (140 mils)

5 mm (200 mils)

20.24 cm (7.96 in)**

73.76 cm (29.04 in)

339.76 cm (133.77 in)

679.76 cm (267.63 in)

789.76 cm (310.93 in)

1199.76 cm (472.02 in)

* Typical reading distances are measured in an office environment (200 lux).

** as long as the bar code label fits in the reading area

080

160

240

320

240

400

"""

680 cm

267.7"

0.25 mm / 10 mils

1.4 mm / 55 mils

2.5 mm / 100 mils

160

240 480 320 560 400 880

128

160

790 cm

311"

3.5 mm / 140 mils

640 720 800

192 224 256 288 320 352

128

160

128

160

74 cm

29.1"

340 cm

133.9"

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 91

EX25C Near-Far Range Area Imager Reading Distance

EX25C Near-Far Range Imager 1D Minimum Reading Distances: This graphic

does not include the 0.24 cm (0.09 in) setback for the CK3.

1D Symbologies Minimum Reading Distances With 0.24 cm (0.09 in)

Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.08 mm (3 mils)

0.1 mm (2.8 mils)

0.25 mm (10 mils)

0.5 (20 mils)

1 mm (40 mils)

1.3 mm (51 mils)

15 cm (5.91 in)

16 cm (6.30 in)

25 cm (9.84 in)

40 cm (15.75 in)

35 cm (13.78 in)

45 cm (17.72 in)

115 cm (45.28 in)

210 cm (82.68 in)

310 cm (122.05 in)

310 cm (165.35 in)

EAN 100% 0.33 mm 15 cm (5.91 in) 145 cm (57.09 in)

* Minimum reading distances are measured in the dark (0 lux).

0” 32” 64” 80”16”

100% EAN contrast UPC

0.5 mm/20 mils

1 mm/40 mils

100 150 200 250 300 350 400 450

48” 96”

112”

128”

144” 160”

176”

1.4 mm/55 mils

32”

16”

48”

64”

16”

0”

80”

32”

48”

64”

80”

120

160

120

200

0.25 mm/10 mils

Appendix A — Specifications

92 CK3 Mobile Computer User’s Manual

EX25C Near-Far Range Imager 1D Typical Reading Distances: This graphic

does not include the 0.24 cm (0.09 in) setback for the CK3.

1D Symbologies Typical Reading Distances With 0.24 cm (0.09 in)

Setback*

Symbology Density Minimum Distance Maximum Distance

Code 39 0.25 mm (10 mils)

0.5 mm (20 mils)

1 mm (40 mils)

1.4 mm (55 mils)

2.5 mm (100 mils)

15 cm (5.91 in)

16 cm (6.30 in)

25 cm (9.84 in)

40 cm (15.75 in)

135 cm (53.15 in)

280 cm (110.24 in)

550 cm (216.54 in)

720 cm (283.46 in)

1200 cm (472.44 in)

Code 128

retro-

reflective

2.5 mm (100 mils) ** 1300 cm (511.81 in)

EAN 100% 0.33 mm 15 cm (5.91 in) 160 cm (62.99 in)

* Typical reading distances are measured in an office environment (200 lux).

** Minimum distance depends on bar code width and scan angle.

32”

0 100

160

240

320

240

400

0” 40”

80”

0.25 mm

10 mils

0.5 mm/20 mils

1 mm/40 mils

200 300 600400 700500 1100

120” 160” 200”

64”

0”

32”

64”

800 900 1000

240” 280” 320” 360” 400” 440”

96”

128”

160”

96”

128”

160”

100% EAN

contrast UPC

480”

1200

2.5 mm/100 mils

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 93

EX25C Near-Far Range Imager 2D Typical Reading Distances: This graphic

does not include the 0.24 cm (0.09 in) setback for the CK3.

2D Symbologies Typical Reading Distances With 0.24 cm (0.09 in)

Setback*

Symbology Density Minimum Distance Maximum Distance

DataMatrix 0.25 mm (10 mils)

0.76 mm (30 mils)

1.4 mm (55 mils)

2.5 mm (100 mils)

15 cm (5.91 in)

25 cm (9.84 in)

90 cm (35.43 in)

310 cm (122.05 in)

450 cm (177.17 in)

1100 cm (433.07 in)

* Typical reading distances are measured in an office environment (200 lux).

** Minimum distance depends on bar code width and scan angle.

32”

0 100

160

240

320

240

400

0” 40”

80”

0.25 mm

10 mils

0.76 mm/30 mils

1.4 mm/55 mils

200 300 600400 700500 1100

120” 160” 200”

64”

0”

32”

64”

800 900 1000

240” 280” 320” 360” 400” 440”

96”

128”

160”

96”

128”

160”

480”

1200

2.5 mm/100 mils

Appendix A — Specifications

94 CK3 Mobile Computer User’s Manual

Accessories

You can use these accessories (sold and ordered separately) with

the CK3. To order accessories, contact your local Intermec sales

representative.

Battery (AB17, AB18)

The AB17 standard battery and AB18 extended battery provide main

power to the CK3.

Quad Charger (AC20)

The AC20 quad charger charges up to four CK3 batteries at one time.

Single Dock (AD20)

The AD20 single dock powers your CK3 Mobile Computer and

charges a spare battery (AB17 or AB18) separately. The single dock

also provides a two-wire serial debug port and client and host USB

connectivity.

Ethernet Multidock (AD21)

The AD21 Ethernet multidock provides Ethernet connectivity and

power to up to four CK3 computers at one time.

Charge-Only Multidock (AD22)

The AD22 charge-only multidock charges up to four CK3 computers

at one time.

Vehicle Dock (AV10)

Use the AV10 vehicle dock to hold and charge your CK3 while you are

using it on a vehicle.

Vehicle Battery Adapter (AE33)

Use the AE33 vehicle battery adapter to provide power to your CK3

from your vehicle. To use the vehicle battery adapter, you also need

the AA23 power adapter.

Audio Adapter (AA20)

Use the audio adapter to connect an audio device, such as a headset,

to your CK3.

RS-232 Adapter (AA21)

Use the RS-232 adapter to connect RS-232 devices to your CK3.

Appendix A — Specifications

CK3 Mobile Computer User’s Manual 95

Power Adapter (AA23)

Use the power adapter to provide power to your CK3 from an external

power supply.

Scan Handle

The scan handle provides you with an alternate way to hold the CK3

and scan bar code labels using a convenient scanning trigger.

Vehicle Holder

Use the vehicle holder to store your CK3 when you are not using it.

Holster

The holster provides you with a convenient way to carry your CK3

when you are not using it.

IP30 and SR61 Battery Pack Adapter

The IP30 and SR61 battery pack adapter lets you charge an AB3

battery using the CK3 quad charger (AC20) or CK3 single dock

(AD20).

CK3 With IP30 Vehicle Holder

If you attached an IP30 to your CK3, you can use the vehicle holder to

store your CK3 when you are not using it.

Appendix A — Specifications

96 CK3 Mobile Computer User’s Manual

Default Settings

Appendix B — Default Settings

98 CK3 Mobile Computer User’s Manual

Default Configuration

The following tables list the default values of the configuration

commands supported on the CK3. If you restore the CK3to factory

default settings, the CK3 uses these values.

The commands are grouped by function and reflect the organization

of Intermec Settings. For detailed information on most of the

commands, see the Intermec Settings Command Reference Manual,

available from the Intermec web site at www.intermec.com.

Data Collection

Data Collection Settings

Data Collection Setting Default Value

Enable Scanner Port Enable

Enable Scanner Auto-Detect Enable

Scanner Port Baud Rate 38400

Symbology Settings

Symbology Default Value

Australian Post Disable

Aztec Disable

BPO Disable

Canada Post Disable

China Post Disable

Codabar Disable

Codablock A Disable

Codablock F Disable

Code 11 Disable

Code 39 Enable

Code 93 Disable

Code 128/GS1-128 Enable

DataMatrix Enable

Dutch Post Disable

Appendix B — Default Settings

CK3 Mobile Computer User’s Manual 99

EAN/UPC Enable UPC A, UPC E,

EAN 8, EAN 13

GS1 Composite Disable

GS1 DataBar Expanded Disable

GS1 DataBar Limited Disable

GS1 DataBar Omnidirectional Disable

Info Mail Disable

Interleaved 2 of 5 Disable

Japan Post Disable

Matrix 2 of 5 Disable

Maxicode Disable

Micro PDF417 Disable

MSI Disable

PDF417 Enable

Planet Disable

Plessey Disable

Postnet Disable

QR Code Disable

Standard 2 of 5 Disable

Swedish Post Disable

Telepen Disable

TLC 39 Disable

Symbology Option Settings

Symbology Option Default Value

Preamble None (disabled)

Postamble None (disabled)

Global Symbology ID Disable

Symbology Settings (continued)

Symbology Default Value

Appendix B — Default Settings

100 CK3 Mobile Computer User’s Manual

RFID

Scanner Settings

Scanner Setting Default Value

Hardware trigger Enable

Turn Off After Good Read Enable/One-shot

Trigger mode (area imagers only) Level

Imager Settings

Imager Setting Default Value

Predefined Modes 1D and 2D Standard

Sticky Aimer LED duration 0 (disabled)

Signature Image Capture Disable

Decode Security Settings

Decode Security Setting Default Value

Consecutive Data Validation 0

Identical Consecutive Timeout 300 ms

Different Consecutive Timeout 0

Center Decoding Disable

Center Decoding Tolerance Disable

Virtual Wedge Settings

Virtual Wedge Setting Default Value

Virtual Wedge Enable

Grid Null

RFID Settings

RFID Setting Default Value

Enable RFID Service Enable

Appendix B — Default Settings

CK3 Mobile Computer User’s Manual 101

Application Connection Settings

Application Connection Setting Default Value

Allow External BRI Connections Enable

BRI TCP Port 2189

Enable Logging Disable

Reader 1 Settings

Reader 1 Setting Default Value

Enable Reader Disable

Reader Model IP30

RFID Module Settings

RFID Module Setting Default Value

Tag Type EPC Class 1 Gen2

Dense Reader Mode Disable

LBT Channel 5

LBT Scan Enable Enable

Field Separator Space ()

ID Report Enable

No Tag Report Disable

Report Timeout 0 ms

Timeout Mode Disable

ID Timeout 100 ms

Antenna Timeout 10 ms

ID Tries 3

Antenna Tries 3

Read Tries 3

Write Tries 3

Initialization Tries 1

Lock Tries 3

Select Tries 1

Unselect Tries 1

Appendix B — Default Settings

102 CK3 Mobile Computer User’s Manual

Communications

Initial Q 4

Field Strength dB 30

Session 2

Enable Antenna Port 1 Enable

Enable Antenna Port 2 Disable

Enable Antenna Port 3 Disable

Enable Antenna Port 4 Disable

Bluetooth Power Off 300 s

Communications Settings

Communications Setting Default Value

Device Name IntermecCK3

Bluetooth Settings

Bluetooth Setting Default Value

Bluetooth Power Off

Bluetooth Discoverable Disable

Bluetooth Connectable Disable

802.11 Radio Settings

802.11 Radio Setting Default Value

Security Choice Funk Security

Allow Security Changes Enable

Radio Measurement 0

Radio Enabled Enable

RFID Module Settings (continued)

RFID Module Setting Default Value

Appendix B — Default Settings

CK3 Mobile Computer User’s Manual 103

Funk Security Settings

Funk Security Setting Default Value

Active Profile 1

Profile Label Profile_1

Network Type Infrastructure

Channel 3

SSID INTERMEC

Power Mode Enabled (Fast PSP)

8021x None

Association Open

Encryption None

Pre-Shared Key Null

Transmit Key Key1

Prompt for Credentials Enable

User Name anonymous

User Password anonymous

Inner Authentication-TTLS MS-Chapv2

Anonymous name anonymous

Inner EAP EAP/MDS

Inner Authentication-PEAP EAP/MS-Chapv2

Subject Name Null

Validate Server Certificate No

Server 1 Common Name Null

Server 2 Common Name Null

Mixed Cell Off

CCKM Off

Automatic PAC Provisioning Off

Provisioning PAC Prompt Off

Reprovisioning PAC Prompt Off

PACManager Null

Logging Off

Radio Measurement 0

Radio Enabled Enable

Appendix B — Default Settings

104 CK3 Mobile Computer User’s Manual

Ethernet Adapter Settings

IP Settings Default Value

DHCP Enable

DHCP Client Identifier Null

Primary DNS 0.0.0.0

Secondary DNS 0.0.0.0

Primary WINS 0.0.0.0

Secondary WINS 0.0.0.0

Certificates Settings

Certificates Setting Default Value

Import Root Certificates False

Import User Certificates False

Import Pac Files False

Ethernet Adapter IP Settings

Ethernet Adapter IP Setting Default Value

DHCP Enable

DHCP Client Identifier Null

Primary DNS Null

Secondary DNS Null

Primary WINS Null

Secondary WINS Null

PSK Settings

PSK Setting Default Value

Remote Connection

Host IP

Host Port

0.0.0.0

5555

Appendix B — Default Settings

CK3 Mobile Computer User’s Manual 105

Device Settings

Serial Port

Baud

Parity

Data Bits

Stop Bits

Flow Control

Protocol

EOM1

EOM2

SOM

Reader Command

LRC

Handshake

115200

Even

7 Data Bits

1 Stop Bit

No Flow Control

Configurable

\x03

\xFFFFFFFF

\x02

Enable w/o TMF

Disable

Device Settings

Device Setting Default Value

Date Null

Time Null

Adjust for Daylight Time Disable

Good Read Beep One Beep

Good Read LED On

Beeper Volume Medium

Display Settings

Display Setting Default Value

Backlight on Battery Power

Backlight Turns Off After

Backlight On Tap

30 s

Enable

Backlight on External Power

Backlight Turns Off After

Backlight On Tap

1 min

Enable

Backlight Level High

Screen Rotation 0 degrees

PSK Settings (continued)

PSK Setting Default Value

Appendix B — Default Settings

106 CK3 Mobile Computer User’s Manual

Device Monitor

Core Messaging Service

Keypad Settings

Keypad Setting Default Value

Scan Button Remapping for Handle Trigger BRI

Scan Button Remapping for Middle Scan Button Scanner

Power Management Settings

Power Management Setting Default Value

Battery Power

Device Turns Off After

Screen Turns Off After

2 min

1 min

External Power

Device Turns Off After

Screen Turns Off After

Disable

Device Monitor Settings

Device Monitor Setting Default Value

Poll Period 1 min

Threshold Values

Backup Battery Charge Remaining

Main Battery Charge Remaining

Storage Load

Memory Load

Core Messaging Service Settings

Core Messaging Service Setting Default Value

Associated Server IP Null

Server Name INTERMEC

Keep Alive Ping Interval 30 s

107

Keypads and Keystrokes

Appendix C — Keypads and Keystrokes

108 CK3 Mobile Computer User’s Manual

Standard Characters

Use the following tables to learn how to enter standard and other

available characters and functions with the keypad. If there is no

sequence of keystrokes for a particular character or function, it is only

available through the soft input panel (SIP), which can be accessed by

tapping the keyboard icon on the touch screen.

Alphanumeric Characters

Character

Alphanumeric

Keypad

Numeric Keypad

Large Numeric

28-Key Keypad

Appendix C — Keypads and Keystrokes

CK3 Mobile Computer User’s Manual 109

Alphanumeric Characters (continued)

Character

Alphanumeric

Keypad

Numeric Keypad

Large Numeric

28-Key Keypad

Appendix C — Keypads and Keystrokes

110 CK3 Mobile Computer User’s Manual

Function Keys

Function

Alphanumeric

Keypad

Numeric Keypad

Large Numeric

28-Key Keypad

F10

F11

F12

F13

F14

F15

F16

F17

F18

F19

Alphanumeric Characters (continued)

Character

Alphanumeric

Keypad

Numeric Keypad

Large Numeric

28-Key Keypad

Appendix C — Keypads and Keystrokes

CK3 Mobile Computer User’s Manual 111

F20

F21

F22

F23

F24

Special Functions

Function

Alphanumeric

Keypad

Numeric Keypad

Large Numeric

28-Key Keypad

Forward Tab

Back Tab

Space

Backspace

Shift

Caps Lock

Field Exit

Up Arrow

Down Arrow

Left Arrow

Right Arrow

Control

Alt

Function Keys (continued)

Function

Alphanumeric

Keypad

Numeric Keypad

Large Numeric

28-Key Keypad

Note: Depending on your CK3 model, some of the following

characters or functions will not be printed on the keypad.

Other Available Characters and Functions

Character or

Function

Alphanumeric

Keypad Numeric Keypad

Large Numeric

28-Key Keypad

Appendix C — Keypads and Keystrokes

112 CK3 Mobile Computer User’s Manual

(

)

OEM Down

CR Select

Select

Zoom

_ [Enter]

| [Enter]

;

- [Enter]

\ [Enter]

= SIP

‘ SIP

+ SIP [Action]

[ SIP

. SIP

] SIP

, SIP

‘ SIP

“ SIP

Volume Down

Other Available Characters and Functions (continued)

Character or

Function

Alphanumeric

Keypad

Numeric Keypad

Large Numeric

28-Key Keypad

Appendix C — Keypads and Keystrokes

CK3 Mobile Computer User’s Manual 113

Windows Menu

Volume Up

Soft Key 1

(

Soft Key 2

)

Other Available Characters and Functions (continued)

Character or

Function

Alphanumeric

Keypad

Numeric Keypad

Large Numeric

28-Key Keypad

Note: The following ITE functions are only operational when you are

using the ITE application. The large numeric 28-key keypad does not

support ITE.

Intermec Terminal Emulation (ITE) Functions

Character or Function Alphanumeric Keypad Numeric Keypad

Field Exit

System Request

Home

Attention

Reset

Clear

Roll Down

Previous Screen

Roll Up

Next Screen

Page Left

Page Up

Page Down

Page Right

Field +

Field -

Appendix C — Keypads and Keystrokes

114 CK3 Mobile Computer User’s Manual

115

Index

116 CK3 Mobile Computer User’s Manual

Numerics

802.11 radio communications,

configuring

802.11d standard, described 3

802.1x security

configuring with Funk

configuring with Microsoft 49

AA20 audio adapter, described

AA21 RS-232 adapter, described

AA23 power adapter, described 95

AB17 and AB18 battery, described

AB3 battery, charging with the IP30

and SR61 battery pack

adapter

AC20 quad charger

charging times

described

accessories, described 94

ActiveSync

connecting to a PC

using to install applications 55

AD20 single dock

charging times

described 94

AD21 Ethernet multidock

charging times

described 94

AD22 charge-only multidock

charging times

described 94

adjusting the speaker volume

AE33 vehicle battery adapter,

described

aligning the touch screen

alphanumeric keypad. See keypad.

applications

developing

packaging

target location on CK3

installing

ActiveSync

FTP server

miniSD card

launching automatically

area imager

reading distances

86, 88, 91

scanning bar codes

19–21

association label, connecting to a

Bluetooth scanner

audio adapter, AA20, described 94

audio device, Bluetooth,

connecting to

audio recordings, creating using

the PTT key

AutoRun

script commands

using to launch other processes

AV10 vehicle dock

charging times

described

backlight settings, configuring

backup power, battery

bar code symbologies

default settings

enabled by default

supported

battery

AB17 and AB18, described

backup power

battery icons, described 7

charging times

checking the status

described 4

installing

maximizing battery life

removing 5

status LED

battery pack adapter, IP30 and

SR61, described

Bluetooth

audio device, connecting to

printer, connecting to

scanner

connecting to

passcode, default

Bluetooth Audio applet, described

Bluetooth radio

communications, configuring

turning on

booting

clean

cold

troubleshooting 71

Index

CK3 Mobile Computer User’s Manual 117

booting (continued)

warm

calibrating screen

calling product support

capitalizing characters

caps lock, enabling and disabling

card, microSD, using to install

applications

center-decoding, scanning bar

codes

certificates

IAS server, importing from

root, importing 51

characters

capitalizing

entering with keystrokes 108

charging the battery

cigarette lighter adapter. See vehicle

battery adapter.

CK3 features

clean booting

described

troubleshooting

cold booting, described

color-coded keys, using 9

communications

802.11, configuring

Bluetooth, configuring 34

Ethernet, configuring

serial, using

troubleshooting wireless

network

USB using

configuration

default settings

98–106

number, finding

configuring

backlight settings

network communications

remotely with SmartSystems

Foundation

configuring the CK3

Intermec Settings

30–32

SmartSystems console

connecting to a PC

console

contacting Intermec by phone xi

default

bar code symbologies

configuration 98–106

EA20X

performance, improving

reading distances 86

scanning bar codes

environmental specifications

errors, finding and solving 67–72

Ethernet communications,

configuring

EV12

reading distances

scanning bar codes

EX25B

performance, improving

reading distances

EX25C

performance, improving

reading distances

extended range area imager

performance, improving

reading distances

scanning bar codes 19

features of the CK3

FTP server, using to install

applications

Funk security

choosing

configuring

802.1x

LEAP

WEP

WPA

WPA2

WPA2-802.1x

WPA-802.1x

described

selecting a profile

green key, using

handle, scan, described

hidden characters, typing

111

Index

118 CK3 Mobile Computer User’s Manual

holder, vehicle

described

for CK3 with IP30, described 95

holster, described

IAS server, certificate, importing

iConnect

enabling FTP server

icon, illustrated

wireless connection, checking

status

icons

battery, described

screen, described

IDL (Intermec Developer Library)

imager, area

center-decoding

extended range reading

distances

near-far range reading distances

88, 91

performance, improving

predefined modes

scanning bar codes 19–21

imager, linear

reading distances

scanning bar codes 18

installing the battery

InstallSelect

software components, described

using to free up memory

Intermec

contact information

product support

calling

Knowledge Central web site

support contact information

Intermec Developer Library (IDL)

Intermec Settings

configuring CK3

described

menu items, hiding

navigating

restoring menu items

SmartSystems console, opening

from

IP30 and CK3 vehicle holder,

described

IP30 and SR61

battery pack adapter, described

IVA, described 60

keypad

capitalizing characters

color-coded keys, using 9

hidden characters, typing

111

illustrated

keystrokes for entering

characters

108

options

troubleshooting 68

using the color-coded keys

Knowledge Central web site

large numeric keypad. See keypad.

launching applications

automatically

LEAP security, configuring with

Funk

LEDs, status

described

illustrated

linear imager

reading distances

scanning bar codes

loading certificates

locked computer, troubleshooting

manuals, downloading from web

xii

maximizing battery life

memory

freeing up virtual for

applications

installing applications in

microSD card

installing

troubleshooting

upgrading CK3

using to install applications

Index

CK3 Mobile Computer User’s Manual 119

Microsoft security

choosing

configuring 47–50

802.1x

WEP

WPA 47

WPA-802.1x

WPA-PSK

described 42

modifier keys, using

multidock

charge-only, AD22, described

Ethernet, AD21, described

near-far range area imager

reading distances

88, 91

scanning bar codes

network

communications, configuring

connection icon

illustrated

troubleshooting

numeric keypad. See keypad.

Object Store, storing applications

omnidirectional scanning

operating system

upgrading

version, finding

orange key, using 9

partnership, ActiveSync,

establishing

passcode, Bluetooth scanner

default

patents, list of

xiii

PC, connecting to with ActiveSync

PEAP

choosing with 802.1x Funk

security

choosing with 802.1x Microsoft

security

choosing with WPA Funk

security

choosing with WPA Microsoft

security

persistent storage manager,

upgrading

physical specifications 82

power adapter, AA23, described

power button

described

troubleshooting

printer, Bluetooth, connecting to

problems, troubleshooting

67–72

product support

calling

Knowledge Central web site

xi,

profile, Funk security, selecting

PTT (Push To Talk), described

quad charger, AC20, described

radio

802.11 communications,

configuring

Bluetooth

turning on

Bluetooth communications,

configuring

reading distances

EA20X

EV12

EX25B

EX25C 91

recording audio, using the PTT key

removing the battery

resetting the CK3

root certificate, importing

RS-232 adapter, AA21, described

safety icons

scan handle, described

scanner window, cleaning

scanners

Bluetooth

connecting to

passcode, default

supported

Index

120 CK3 Mobile Computer User’s Manual

scanning

center decoding

omnidirectionally 19

troubleshooting

71, 72

Scan-to-Connect

screen

aligning

cleaning

icons, described 14

specifications

touch, described

troubleshooting 69

SD card. See microSD card.

SDMMC Disk folder

troubleshooting

security

choosing between Microsoft and

Funk

configuring

41–50

Funk

42–47

Microsoft 47–50

disabling

Funk, selecting a profile

loading certificates 50

serial communications, using

settings

configuring

remotely with SmartSystems

Foundation

default 98–106

single dock, AD20, described

SmartSystems Foundation

applications, installing 55

AutoDeploy

configuring CK3 remotely

Intermec Settings, using from

console

Platform Bundle

finding version

upgrading with microSD card

Scan-to-Connect

upgrading the CK3

where to download

snap-on adapter

AA20 audio adapter, described

AA21 RS-232 adapter, described

AA23 power adapter, described

software

version, finding

speaker, adjusting the volume 12

specifications

physical and environmental

screen 82

status LEDs

battery, described

described 16

illustrated

storage, increasing with microSD

card

support, contacting Intermec

suspend mode, described

symbologies. See bar code

symbologies.

technical support

TLS

choosing with 802.1x Microsoft

security

choosing with WPA Funk

security

44, 45

choosing with WPA Microsoft

security

touch screen. See screen.

troubleshooting problems

67–72

TTLS

choosing with 802.1x Funk

security

choosing with WPA Funk

security

uninstalling the battery

upgrade files, downloading

upgrading

operating system

persistant storage manager

using microSD card

using SmartSystems console

USB communications, using

vehicle battery adapter, AE33,

described

vehicle dock, AV10, described

vehicle holder

described

for CK3 with IP30, described

virtual memory, freeing up 57

Index

CK3 Mobile Computer User’s Manual 121

volume

adjusting

icon, illustrated 14

warm booting, described

warranty information

WEP security

configuring, Funk

configuring, Microsoft

WiFi communications

configuring

supported

will not boot from microSD card

window, scanner, cleaning

wireless

audio device, connecting to

connection, check status with

iConnect

printer, connecting to 38

scanner, connecting to

security, configuring

Wireless Scanning Wizard,

connecting to a scanner

WPA security

configuring Funk

configuring with Microsoft 47

WPA2 security, configuring with

Funk

WPA2-802.1x security, configuring

with Funk

WPA-802.1x security

configuring with Funk

configuring with Microsoft

WPA-PSK security, configuring

with Microsoft

www.intermec.com

Intermec Developer Library

Knowledge Central 66

Product Support

SmartSystems Foundation

Worldwide Headquarters

6001 36th Avenue West

Everett, Washington 98203

U.S.A.

tel 425.348.2600

fax 425.355.9551

www.intermec.com

CK3 Mobile Computer User’s Manual

*935-016-005*

P/N 935-016-005

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