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something new in the air
10 - 12 DC Inverter
2.0 verticale
EN
Installation manual
2
Compliance
We would first of all like to thank you for having chosen one of our products.
We are sure you will be happy with it because it represents the state of the art in the technology of
home air conditioning.
By following the suggestions contained in this manual, the product you have purchased will operate
without problems, giving you optimum room temperatures with minimum energy costs.
This unit complies with the following European Directives:
Low voltage 2014/35/EU
Electro-magnetic compatibility 2014/30/EU
Use restrictions of hazardous substances in electrical
and electronic equipment 2011/65/EC (RoHS2)
Waste electrical and electronic equipment 2012/19/
EC (WEEE).
Energy consumption indication on the labels of energy-
related products 2010/30/EU
ErP Directive 2009/125/EC and regulation 2012/20EC
The pictograms in the next chapter provide the necessary
information for correct, safe use of the appliance in a rapid,
unmistakable way.
Symbols
U
User
- Refers to pages containing instructions or information
for the user.
I
Installer
- Refers to pages containing instructions or information
for the installer.
S
Service
- Refers to pages containing instructions or information
for the CUSTOMER TECHNICAL ASSISTANCE
SERVICE.
Editorial pictograms
Safety pictograms
Warning
- It indicates actions that require caution and a suitable
preparation.
Prohibition
- Refers to prohibited actions.
Innova S.r.l
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EN
1 General
General warnings ...............................................................
Fundamental safety rules .........................................................
Description....................................................................
Storage ......................................................................
Handling .....................................................................
Shipping dimensions and weight....................................................
Supplied components ...........................................................
Unit parts .....................................................................
2 Installation
Installation method ..............................................................
Placement of the unit ............................................................
Assembling the unit .............................................................
Condensation drain preparation ....................................................
Removing the compressor block ...................................................
Assembling air ducts and external shutters ............................................
Mounting the appliance on the bracket ...............................................
Electrical connection.............................................................
Setting cool only or heat only modes .................................................
Brightness regulation ............................................................
Touch-screen display key lock .....................................................
Hotel function ..................................................................
Detecting possible faults .........................................................
3 Troubleshooting
Periodic Maintenance
Troubleshooting
Technical specifications
This booklet, code N420036A - Rev. 03 - (04/19) consists
of 20 pages.
4
1.1
1.2
General warnings
Fundamental safety rules
After unpacking, check that the contents are intact
and that all parts are included. If not, contact the agent
who sold the appliance to you.
The appliance must be installed by an authorised
company. Once the work is done, it must issue a
declaration of conformity to the client in compliance
with current regulations and with the indications in the
instruction manual supplied y the manufacturer with
the appliance.
These appliances have been designed for conditioning
and/or heating rooms and they must be destined solely
for this purpose, in accordance with their performance
characteristics.
The manufacturer refuses any contractual or extra-
contractual liability for damage caused to people,
animals or property resulting from incorrect installation,
adjustment, maintenance or improper use.
In the event of water leaks, turn off the main switch
and close the water taps.
Immediately call the Technical Assistance Service
or other qualified personnel and do not intervene
personally on the appliance.
A temperature that is too high or too low is harmful to
health and is an unnecessary waste of energy.
Avoid prolonged direct contact with the air flow.
Do not leave the room closed for long. Periodically
open the windows to ensure proper ventilation.
This instruction booklet is an integral part of the
appliance and, therefore, it must be kept with care
and must ALWAYS accompany the appliance, even
when the latter is transferred to another owner or user
or transferred to another system. If it gets damaged
or lost, please request another copy from the local
Technical Assistance Service.
Repairs or maintenance must be performed by
the Technical Assistance Service or by qualified
personnel in accordance with this manual. Do not
modify or tamper with the appliance as this could
create dangerous situations and the manufacturer will
not be liable for any damage caused.
The appliance is declared to have an IPX0 protection
rating, therefore, it cannot be installed outdoors or in
laundry rooms.
The use of products that use electricity and water
requires the observation of some fundamental safety
rules such as:
The unit can be used by children over the age of
8, and by people with reduced physical, sensory or
mental capabilities, or with no experience or necessary
knowledge, as long as they are monitored or after they
have received instructions on the safe use of the unit
and have understood the dangers involved.
Children must not play with the appliance.
The cleaning and maintenance that must be
performed by the user should not be carried out by
children without supervision.
It is forbidden to modify the safety or adjustment
devices without authorisation from and indications of
the manufacturer.
It is forbidden to pull, remove or twist the electric cables
coming out of the unit, even when disconnected from
the mains power supply.
It is forbidden to introduce objects or substances
through the aspiration grills and the air outflow.
It is forbidden to open the access doors to the internal
parts of the appliance without having turned off the
main switch first.
It is forbidden to dispose of, or leave in the reach
of children, the packaging materials which could
become a source of danger.
It is forbidden to climb onto the appliance and/or to
place any type of object on top of it.
GENERAL
5
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1.3
1.4
EN
GENERAL
Description
The air conditioning unit "2.0" is the new solution that
represents a significant step towards reducing the
aesthetic impact of air conditioners. With a depth of just
16 centimetres, "2.0" is the most compact and least bulky
of the category. Its aesthetic impact is therefore minimal,
both inside and out.
Optimised Capacities
The conditioning capacities of "2.0" have been optimised
so as to obtain the right temperature for the best level of
comfort and, therefore, less consumption and less noise.
Thanks to the careful choice of sound insulation materials,
the noise is similar to that of a standard wall split unit and
consumption is drastically contained thanks to the new
direct current fan.
162 millimetre holes
An important choice not only for the design, but also for
a significant installation advantage: easier to find drilling
tools, no need for professional drills, even less aesthetic
impact.
BLDC inverter technology
We have perfected the inverter technology to offer the
best in terms of acoustic comfort (noise) and performance:
reduction of consumptions, maintenance of the best
temperature level and humidity level in the room.
Thanks to the use of the cutting edge BLDC (brushless
direct current) inverter regulation, vibrations have been
completely eliminated and acoustic emissions have been
lowered to exceptional levels.
Both ventilation motors are BLDC to reduce consumption
still further and make flow adjustment more precise.
The energy consumption is extremely low thanks to
absorption values falling below 300 W in the case of partial
load. At the nominal cooling power of 2.35 kW “2.0” has
an EER equal to 3.24 (10 HP) and 3.22 (12 HP) which
allows an energy efficiency ratio of “A+” to be obtained,
this is the cutting edge in the sector of monobloc climate
control systems with fixed installation.
Easy to install
“2.0" can be installed on any perimeter wall either low or
high. Everything needed for installation (template, support
bracket, hole pipes and external grids), excluding the drill
and drill bit, is included in the box.
Folding external grids
"2.0" is equipped with folding grids activated by inlet and
outlet air. They open when the unit is working and close
when it's turned off. Better indoor comfort, less dust, noise
and pollution, less maintenance and even less outdoor
visibility.
Remote control and on-board touch-screen display
In addition to the remote control, the touch-screen
display on the unit enables the setting of any function.
There's even a "lock" mode to avoid any improper use.
With a simple action on the touch screen display, the
"heating" function can be deactivated: the appliance will
then operate in "cooling" only, without the need for the
condensate discharge pipe. The orientation of the air
flaps, upwards or downwards, can also be set by simply
pressing a key.
The packing is made of suitable material and carried out
by expert personnel. All units are checked and tested and
are delivered complete and in perfect conditions, however
please perform the following instructions to check the
quality of shipping services:
- upon receipt, check if the box is damaged. If that is
the case, accept the goods with reservations and
keep photographic evidence of any damage found
- unpack and check the contents against the packing
list.
- check that none of the parts have been damaged
during shipment. In case of damage, report it to
the shipping company within 3 days of receipt by
registered letter with return receipt and attaching
photographic documentation. A copy should also be
sent by fax to the MANUFACTURER. No notice of
damage incurred will be accepted after 3 days from
delivery.
Keep the packing at least for the duration of the
warranty period, in case you need to ship the air-
conditioner to the service centre for repair. Dispose
of the packing materials in compliance with current
regulations on waste disposal.
Storage
Store the box in a closed environment protected from
atmospheric agents and isolate it from the floor using
planks or pallets.
Do not turn the carton upside down
6
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1.5
1.6
1.7
A
B
C
D
E
F
G
H
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O
C
D
A++
A
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E
B
O
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A
H
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P
H
GENERAL
M.E.
2.0 10 HP and 12 HP
kg 62
W mm 580
H mm 1547
D mm 265
Packaging
Dimensions
Weight
Supplied components
The supply consists of the parts listed in the following
table. Before assembly, please check that they are all at
hand.
External fixed grid for air inlet and outlet (front view)
Screws and plugs kit (6 pcs)
Bracket for wall mounting
User manual
Remote control
Paper template for holes.
CR2025 3V remote control battery
Wall inlet pipes (2 pcs)
Energy efficiency label
Installation manual
External fixed grid for air inlet and outlet (rear view)
Handling
Shipping dimensions and weight
The unit is packed singularly in a cardboard box. Boxes
can either be carried singularly by hand by two operators
or loaded on a transport cart..
Handling must be performed by qualified personnel,
with specific tools and with equipment suitable for the
weight of the appliance.
The appliance is unbalanced on the right (compressor
side)
During transportation, the appliance must be kept in
vertical position.
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1
2
3
4
5
6
7
8
9
10
11
12
1.8
2
1
3
11
12
8
9
10
6
7
6
4
5
EN
GENERAL
Unit parts
Internal air intake grill
Touch screen display
Front panel
Outdoor air outlet
Outdoor air suction
Air outlet grill
Air Filter
Condensation drain pipe
Room air probe
Power supply terminal block
Decorative side panel
Anti-lifting bracket
8
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2.1
2.2
60 mm
120 mm
INSTALLATION
Before installing the conditioner, it is essential to calculate
the summer thermal loads (and winter ones for the
models with a heat pump) of the room. The more exact
the calculation, the better the product will work. Please
refer to current regulations to carry out calculations. For
large-scale installations, please call a specialised heat
engineer firm. Therefore, try to reduce higher heat loads
by following instructions below:
- Cover large windows exposed to sunlight with curtains
or with external maskings (blinds, porches, reflecting
films, etc.).
- The room must remain closed for as long as possible.
- Avoid turning on halogen lamps or other high energy
consumption appliances such as small ovens, steam
irons, hot plates etc.).
For the best performance of the appliance and to avoid
malfunctions or dangerous situations, the location of the
unit must meet the following requisites:
- Respect the minimum distances indicated in the
diagram.
- The wall on which you intend to anchor the unit must
be robust and able to support its weight.
- Leave enough space around the unit to perform
maintenance operations.
- Nothing must obstruct the air flow both in the top
suction part (curtains, plants, furniture) and in the lower
outlet part, as it could cause vibrations which might
prevent the appliance from working correctly
The unit can be placed on the ground or suspended.
The appliance is stated as having an IPX0 protection
rating, therefore it is not suitable for outdoor installation.
Check that there are no structures or systems (beams,
pillars, hydraulic pipes, electrical cables etc.) in the part
that must be drilled. Check that nothing is placed in
front of the holes thus obstructing the air flow (plants
and leaves, panelling, shutters, dense grates or grids,
etc.)
The unit should not be installed in a position where the
air flow is aimed directly at the people nearby;
Never force the air flap open;
The appliance must not be installed directly above
another electrical appliance (TV, radio, fridge, etc.) or
above a source of heat.
INSTALLATION
Installation method
Placement of the unit
9
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2.3
A
B
C
D
E
EN
INSTALLATION
For the unit to work, two holes Ø162 must be placed as
indicated on the template;
The maximum length of the holes is 1 m and there
must be no bends. Use the supplied grids or grids
with the same characteristics.
The holes on the wall must be drilled using suitable
equipment that facilitates your work and that does not
cause damage or excessive inconvenience to your
customer. The best tools to make big holes on walls are
special drills (called "core drills") with a high torque and
whose rotation speed can be adjusted according to the
diameter of the hole to make and to the material. To avoid
excessive dust and debris in the room, "core drills" can be
combined with suction systems consisting of a vacuum
connected to a suction cup placed next to the perforation
tip, for example.
To make the holes, proceed as follows:
- Place the drilling template provided against the wall
respecting the minimum distances: from the ceiling,
from the floor and from the side walls, indicated on
the template itself, which can be held in the correct
position by using some tape.
- Carefully mark the centre of each hole with a small drill
or a punch before actual drilling.
- Using the core drill, make two holes for inlet and outlet
air.
The holes must be drilled slightly downwards to
prevent water from entering.
The majority of the removed material is expelled outwards,
so please be careful that it doesn't hit people or objects. In
order to avoid breaking the outer plaster, be careful while
drilling the final part of the hole and ease the pressure on
the core drill.
Drill the 6 holes for the bracket as indicated on the
template.
The appliance weighs more on the right, so make sure to
secure it properly on this side. The holes must have an 8
mm diameter to accommodate the 6 supplied plugs.
A thorough examination of the characteristics and
consistency of the wall must always be carried out to
determine the number of fixing points to be made and
to choose specific plugs in particular conditions. In the
case of installation on a plasterboard or on walls with low
density, place a bracket, if necessary on the outside, that
can support the appliance safely.
The manufacturer cannot be held responsible for
any underestimation of the structural consistency
of the anchoring carried out by the installer. We,
therefore, encourage you to pay the utmost attention
to this operation as, if performed badly, it could cause
serious damage to people and objects.
Drill a hole in the position indicated on the template for
those heat-pump appliances without a condensation
drain built in the wall to allow for draining of
condensation.
A hole is also indicated on the template to secure the
appliance on the wall with an anti-lifting bracket, which
is already on the appliance.
Assembling the unit
Holes for M8 plugs
Electrical connection area
Ø162 mm holes for air channelling
Ø16 mm condensation drain
Anti-lifting bracket hole
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1 2
2.4
2
1
INSTALLATION
For heat pump appliances, a condensation drain pipe
(internal Ø16 mm, not supplied) must connect the unit to
the pipe on the rear of the appliance.
A solenoid valve will start the flow of the condensation
from the internal collection tray when the maximum level
has been reached. For cooling only appliances, this pipe
must be connected if the appliance is intended for use
with low external temperatures (below 23°C). Drainage
occurs by gravity. For this reason, it is essential for the
discharge pipe to have at least a 3% minimum slope in
every point. The pipe to be used can be rigid or flexible
with a minimum inner diameter of 16 mm. If the line flows
into a sewer system, it is necessary to add a siphon before
placing the pipe into the main drain. This siphon must be
placed at least 300 mm under the mouth of the appliance.
If the line flows into a container (e.g. a tank), do not
close the container hermetically and avoid immersing
the draining pipe into the water.
The hole for the condensation pipe must always slope
towards the outside.
The exact position in which to place the pipe mouth is
indicated on the template.
Check that the expelled water does not cause any
damage or problems to people or objects. During
winter, this water may create sheets of ice outside.
When connecting the condensation drain, be careful
not to squeeze the rubber duct.
It is possible to empty the collection tray using the
safety drain at the base of the appliance if necessary.
Condensation drain preparation
Safety drain to empty tray Condensation drain duct
11
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2
3
4
A
B
1
1
2
A
B
3
4
2.5
EN
INSTALLATION
NB: when laying the condensation drain pipe towards
the outside, the internal pipe supplied with the appliance
should be lined with anti-condensation insulating material
with an internal diameter of 10 mm (see point 2 in the
diagram).
The insulating material should be fitted up to the mouth of
the external condensation drain pipe fixed in the wall.
Wall section
Insulation
Emergency drain
External condensation drain pipe
2.0 Conditioner
Ventilation hole
Insulation of the internal condensation drain pipe
To prevent the compressor and the pipes from moving
during transportation and installation, a bracket is used
to block the compressor. This bracket must be removed
before starting up the compressor:
in the lower right part of the appliance, by the red
label, there are two wing nuts that must be completely
unscrewed to free the compressor.
Removing the compressor block
12
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A
B
PARETE LATO
INTERNO
INSIDE WALL
PARETE LATO
ESTERNO
OUTSIDE WALL
C
A
B
C
2.6
INSTALLATION
Junction line
Hook
Flap in ventilation position
Once the holes have been made, place the supplied
plastic sheets inside them.
Roll up the sheet and insert it in the hole, checking that the
A junction line is aiming upwards. Use a cutter to remove
any excess pipe.
To place the external grids, proceed as follows:
- connect the chains to the ends of the springs;
- fold the external shutters;
- insert your arm in the hole to push the shutter outside
while holding the ends of the chains with the other
hand to prevent them from falling down;
- open the shutter inside the hole;
- rotate the shutter to bring the flap in the vertical C
position and check that the closing mechanism works;
- pull the chains by tensioning the springs;
- use a bolt cutter to remove any excess chain.
- anchor the hook of the chain to wall B.
Use only the supplied grids or grids with the same
characteristics.
The shutters must be positioned with the flap in
vertical.
The shutters are different. Should be distinguished
from that position on the recovery from the one place
on the delivery, according to the opening direction of
the fins.
Once installation of the grilles is complete check their
opening (towards the inside of the duct for the air inlet
grid "IN" and towards the outside of the duct for the air
outlet grid "OUT"). Remember that the grilles open when
the external air flow is activated, to allow the cooling and
heating functions to be operated. The conditioner must be
activated for cooling or heating in order to test them.
Assembling air ducts and external shutters
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2.7
2.8
1
2
3
2
1
3
EN
INSTALLATION
The appliance is equipped with a power cord and plug
(Y-type connection, the cord can only be replaced by the
manufacturer, the assistance centre or a qualified installer).
If using a socket near the appliance, simply insert the plug.
Before connecting the conditioner check that:
- The power supply voltage and frequency values
comply with the data plate of the appliance.
- The power supply line has a suitable earth connection
and that it is sized for the maximum absorption of
the conditioner (minimum cable section equal to 1.5
mm
2
).
- Power is only supplied using a suitable socket through
the supplied plug.
If the supply cable is replaced, this must be done
exclusively by the technical assistance service or by
authorised personnel and in compliance with current
national regulations.
The appliance must be connected to 230V/50 Hz
mains via an omnipolar switch with a contact opening
distance of minimum 3 mm, or using a device
enabling the complete disconnection of the appliance
in overvoltage III category conditions.
It is possible to carry out the electrical connection using
a cable inside of the wall as indicated in the installation
template (recommended for installations in the upper part
of the wall).
Please check that the power supply is provided with
suitable protections against overloads and/or short-circuits
(using a 10 Amp Time delay fuse or other equivalent
devices is recommended).
To prevent any risk of electrocution, always disconnect the
main circuit breaker before making electric connections or
performing any maintenance on the units.
To carry out direct connections and substitute the power
cord using the cable in the wall, proceed as follows:
- Remove the upper grill.
- Remove the two plastic side panels, by lifting them
upwards.
- Undo the front panel fixing screws.
- Remove the front panel.
- Disconnect the power cord by unscrewing the 3
screws from the terminal block.
- Connect the wall cable, checking that the power
supply line has a suitable earth connection and that it
is sized for the maximum absorption of the conditioner
(minimum cable section equal to 1.5 mm
2
).
Electrical connection
Bracket
Bracket anchoring points
Anti-lifting bracket
After checking that the bracket is anchored to the wall and
that all necessary electrical connections and condensation
drain preparations have been made, you can mount the
conditioner. Lift it by the sides of the bottom base until
the bracket fits on all of the right spots on the appliance.
In order to ease the operation, slightly tilt the appliance
towards you.
Direct electrical connections (disconnecting the power
supply cable) and the anchoring of the condensation drain
must be carried out after having spaced the appliance
from the wall using a wooden wedge or any other similar
object.
Once the work is done, check that there are no openings
on the back of the appliance, especially where the air
ducts are connected. To improve installation safety, the
machine can be secured to the wall with a dedicated anti-
lifting bracket
which is located on the rear part of the machine. The
drilling position is indicated on the installation template.
Mounting the appliance on the bracket
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2.11
2.12
2.10
2.9
A
B
1
2
3
4
5
A
B
grigio
grey
grigio
/ grey
grigio
/ grey
bLu / blue
giallo-verde / yellow-green
marrone / brown
2
1
3
4
5
3
INSTALLATION
The key lock is activated by keeping the Timer symbol on
the touch-screen display pressed for three seconds.
The user cannot perform any actions.
The stand-by symbol flashes every second.
To deactivate the lock, keep the Timer symbol pressed for
three seconds once again.
The lock remains active also for the next operations performed
via remote control and in the event of a power failure.
Press and hold the air exchange key ( ) for 10 seconds to
enable the function ("En" displayed); the dehumidification
and Auto functions are disabled (leaving active only
ventilation, heating and cooling) and the settable set range
is reduced from 22 to 28 in cooling mode and from 16 to
24 in heating mode).
The display brightness sensor can be disabled (leaving the
maximum brightness at all times) by pressing and holding
the night button ( ) for 10 seconds. "ds" (disabled) or
"En" (enabled) will appear on the display.
Touch-screen display key lock
Hotel function
It is possible to deactivate the heating or the cooling
modes following a simple procedure.
Keep the A key on the touch-screen display pressed for
5 seconds until HC (heating and cooling) appears on the
display.
Press the A key for 1 second to switch to the Co (cooling
only) mode.
Press the A key again to switch back to Ho (heating only)
mode.
Wait for 3 seconds without touching anything to memorise
the setting.
Setting cool only or heat only modes
Brightness regulation
When the CP contact opens (very low voltage, connected
to a free non-live contact) the appliance is put is stand-by
and CP appears on the display.
Using this contact, it is possible to connect an external
device that inhibits the functioning of the appliance
such as: open window contact, on/off remote, infrared
presence sensors, enabling badge, etc.
We recommend using a double insulation cable.
CP occupancy contact input connection
230V/50 Hz Electrical power supply terminal block
CP contact presence
Air outlet grill
Air intake grill
Front panel
Fixing screws
Front closing panel
15
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2.13
EN
INSTALLATION
Should any anomaly occur in the condensation water
system, the maximum level float blocks the conditioner
and the OF code appears on the display.
During cooling and dehumidification, electronics keeps the
water distribution system active with the battery - together
with the fan - to disperse excess water in the container.
If the problem persists, please contact the assistance
service.
During heating, condensation should drain freely through
the specific pipe. In the event of an alarm, check that
the condensation pipe is not bent or obstructed, thus
preventing the water from flowing out.
Evacuation of condensate water in the event of an emergency
If the presence contact is not closed, the appliance will
not start and the CPalarm appears on the display.
Open CP contact
Display indications Cause
E1 Faulty room temperature RT probe
E2 Faulty evaporative battery IPT probe
E3 Faulty outdoor air temperature OT probe
E4 Faulty conditioner battery OPT probe
E5 Faulty indoor air fan motor
E6 Faulty outdoor air fan
E7 Lack of communication with the display
E8 Compressor discharge probe failure (only for DC Inverter models)
If the conditioner blocks because of an alarm (see following
table), please communicate to the assistance centre the
code on the display to facilitate interventions.
Detecting possible faults
Objects or structural obstacles (furniture, curtains,
plants, leaves, blinds, etc.) must not obstruct the normal
air flow both from the internal and from the external grids.
Do not lean against, or worse sit on, the body of the
conditioner, this would damage the appliance.
In the event of water leaks, turn off the appliance and
disconnect the electric power supply. Call the nearest
service centre.
During heating mode, the conditioner eliminates
periodically any ice formed on the external battery. In
such situation, the machine keeps on working, but it
does not dispense warm air to the room. This phase
can last from 3 up to maximum 10 minutes.
The appliance must not be installed in rooms where
explosive gases develop or where there are humidity
and temperature conditions that exceed the maximum
levels reported on the installation manual.
Clean the air filter regularly as described in the specific
paragraph.
Before leaving the site, the packaging should be gathered
up and all traces of dirt that have deposited on the unit
during assembly should be eliminated with a damp cloth.
These operations, which are not strictly necessary, in any
case allow for a more professional appearance of the
installation in the eyes of the user.
To avoid unnecessary calls by the user, before leaving the
site it is also a good idea to:
- outline the contents of the manual,
- show them how to clean the filter,
- explain when and how they should contact Customer
Service.
Use of the appliance
Operations after installation
16
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3.1
1
2
3
MAINTENANCE
MAINTENANCE
Disconnect the unit from the power supply before
each cleaning and maintenance intervention by setting
the main power supply switch to off.
Wait for the components to cool down in order to
avoid any burns.
Pay attention to the sharp edges.
Do not use abrasive sponges or abrasive or corrosive
detergents as you might damage the painted surfaces.
When necessary, clean the external surfaces with a soft
damp cloth.
The air conditioner you have bought has been designed to
keep maintenance operations to a minimum, in fact, they
only include the following cleaning operations:
Clean the air filter after a period of continuous use and
according to the concentration of impurities in the air, or
when you wish to start-up the appliance after a period of
inactivity.
NB: before performing any operation, take care with the
hot and/or sharp surfaces of the metal.
The filter is located in the top part of the appliance.
To extract the filter:
- open the grille and carry out operations 1, 2, 3, then
remove it from its housing;
- extract the filter by lifting it;
- remove the dust from the filter with a vacuum cleaner
or by washing it in running water without using
detergents or solvents and leave to dry;
- put the filters back on top of the coils, taking care to
position them correctly;
- put the grille back in reverse order.
After filter cleaning, check if the panel is properly
mounted.
It is forbidden to use the device without its mesh filter.
The air conditioner you have bought has been designed to
keep maintenance operations to a minimum, in fact, they
only include the following cleaning operations:
Periodic Maintenance
Cleaning the filters
External cleaning
17
S
I
U
3.2
EN
MAINTENANCE
In the even of a malfunction, please refer to the following table. If,
after performing the suggested checks, the problem is not solved,
please contact the authorised technical assistance.
An alarm code appears on the display in the event of faults. Some of
the functions, however, remain active (see FUNCTIONING column).
The only way to solve the problem is to disconnect and reconnect
the appliance. If the alarm still appears, please contact the
authorised technical assistance.
* for DC Inverter models: lack of communication between the main,
power, driver or display boards
Display alarms
Fault Possible causes Solution
The appliance
doesn't switch
on
No power supply
Check there is power supply (by turning a light on, for example).
Check that the thermal-magnetic circuit breaker used exclusively
to protect the appliance has not been tripped (if it has, reset it). If
the problem repeats immediately, please call the Service Centre
and avoid trying to make the appliance work.
Remote control batteries have run out
Check that the appliance can be turned on using the touch-
screen display and substitute the batteries.
The appliance
does not
cool/heat
adequately.
The temperature set is too high or too
low.
Check and, if necessary, adjust
the temperature setting on the remote control
The air filter is clogged Check the air filter and clean it if necessary
Check that there are no other obstacles
to the air flow both inside and outside.
Remove anything that might block the air flow.
The heating and cooling load has
increased (for example, a door or
a window has been left open or an
appliance has been installed in the
room which generates a lot of heat).
Try to reduce the heating and cooling load of the room following
instructions below:
Cover large windows exposed to sunlight with curtains or with
external maskings (blinds, porches, reflecting films, etc.);
The air conditioned room must remain closed for as long as
possible;
Avoid turning on halogen lamps or other high energy consumption
appliances such as small ovens, steam irons, hot plates etc.).
Alarm Cause Operation
E1
Faulty room temperature RT
sensor
It is still possible to activate Cooling, Dehumidification and Heating modes. It
only monitors the antifreeze function of the internal coil.
E2 Faulty internal coil IPT sensor None of the modes can be activated.
E3
Faulty outside temperature
OT sensor
None of the modes can be activated.
E4
Faulty external coil OPT
sensor
It is still possible to activate Cooling, Dehumidification and Heating modes.
Defrosting is performed at fixed times.
E5 Faulty internal fan motor None of the modes can be activated.
E6 Faulty external fan motor None of the modes can be activated.
E7
Lack of communication with
the display *
None of the modes can be activated.
E8
Compressor discharge probe
failure *
None of the modes can be activated.
CP Open CP contact
The appliance only works if the contact is closed. Check that the clamps are
connected.
OF
Maximum level float
intervention
During cooling and dehumidification, electronics keeps the water distribution
system active with the battery - together with the fan - to disperse excess water
in the container. During heating, condensation should drain freely through the
specific pipe. In the event of an alarm, check that the condensation pipe is not
bent or obstructed, thus preventing the water from flowing out.
Troubleshooting
18
S
I
U
3.3
(1) DB 27°C - WB 19°C DB 35°C - WB 24°C
(2) DB 20°C - WB 15°C DB 7°C - WB 6°C
(3) DB 20°C - WB 15°C DB -7°C - WB -8°C
(4)
(5)
DB 32°C DB 43°C
DB 18°C DB -5°C
DB 25°C DB 18°C
DB 5°C DB -10°C
U.M.
10 HP DC
Inverter
12 HP DC
Inverter
kW 2.04 2.35
kW 2.60 3.11
kW 0.81 0.92
kW 2.10 2.36
kW 0.98 1.11
kW / /
kW 2.64 3.05
kW 0.68 0.79
W 750 855
W 675 750
L/h 0.8 0.9
V-F-Hz 230-1-50 230-1-50
W/W 2.72 2.75
W/W 3.10 3.15
A A
A A
No. 3 3
m³/h 380/460 400/480
m³/h 310/380 320/390
m³/h 260/330 270/340
mm
500x1398x185 500x1398x185
kg 53.0 53.0
dB(A) 26/39 27/41
dB(A) 44/57 45/58
mm 162 162
mm 293 293
R410A R410A
MAINTENANCE
Technical specifications
Please read data plate to obtain the technical data listed
below.
- Power supply voltage
- Maximum absorbed power
- Maximum absorbed current
- Amount of refrigerant gas
- Casing protection rating
* with Dual Power function activated during heating
Room T External T
Cooling mode tests (EN 14511)
Heating mode tests (EN 14511)
Heating mode tests
Internal side sound pressure measured in semi-anechoic chamber at a distance of 2 m.
Internal side sound pressure measured in accordance with regulation EN 12012
Internal ambient temp. External ambient temp.
Maximum operating temperature in cooling mode
Minimum operating temperature in cooling mode
Maximum operating temperatures in heating mode
Minimum operating temperatures in heating mode
Operating limits
Reference conditions
Technical specifications
Cooling power (1)
Power in max cooling mod. Dual Power
Power in min cooling mod. Dual Power
Heating power (2)
Heating power (3)
Additional power electrical resistance
Power in max heating mod. Dual Power
Power in min heating mod. Dual Power
Power absorbed when cooling (1)
Power absorbed when heating (2)
Dehumidification capacity
Power supply voltage
EER
COP
Energy efficiency class when cooling
Energy efficiency class when heating
Internal-external ventilation speed
Internal/external air flow at max speed
Internal/external air flow at medium speed
Internal/external air flow at min speed
Dimensions (WxHxD)
Weight including packaging
Sound pressure level (min-max) (4)
Unit sound power level inside (min-max) (5)
Wall holes diameter
Wall holes distance
Refrigerant gas
19
S
I
U
EN
NOTES
INNOVA s.r. l .
Fraz . St rada, 16 - 38085 PIEVE DI BONO (TN) - ITALY
tel. +39.0465.670104 fax +39.0465.674965
info@innovaenergie.com
realised with iés technology by
N273027A - Rev. 0N420036A - Rev. 03
INNOVA s.r.l.
Via I Maggio 8 - 38089 STORO (TN) - ITALY
tel. +39.0465.670104 fax +39.0465.674965
info@innovaenergie.com
10

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