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Before Calling for Service
Review the charts on the following pages may save you from calling for service.
Technical problems
TROUBLESHOOTING GUIDE
Problem Possible causes What to do
Dishwasher
doesn't start
Fuse blown, or the
circuit breaker acted
Replace fuse or reset circuit breaker. Remove any other
appliances sharing the same circuit with the dishwasher
Power supply is not
turned on
Make sure the dishwasher is turned on and the door is
closed securely. Make sure the power cord is properly
plugged into the wall socket.
Error code: E1;
Water pressure is low
Check that the water supply is connected properly and
the water is turned on.
Door of dishwasher
not properly closed.
Make sure to close the door properly and latch it.
Water not
pumped from
dishwasher
Kink in drain hose Check drain hose.
Filter clogged Check coarse the filter (see section titled "Cleaning
The Filter")
Kitchen sink clogged Check the kitchen sink to make sure it is draining well.
If the problem is the kitchen sink not draining, you may
need a plumber rather than a serviceman for
dishwashers.
General problems
Problem Possible causes What to do
Suds in the tube Improper detergent Use only the special dishwasher detergent to avoid
suds. If this occurs, open the dishwasher and let suds
evaporate. Add 1 gallon of cold water to the tub. Close
and latch the dishwasher, then Start the "soak" wash
cycle to drain out the water. Repeat if necessary.
Spilled rinse-aid Always wipe up rinse-aid spills immediately.
Stained tub
interior
Detergent with colourant
was used
Make sure that the detergent is the one without
colourant.
White film on
inside surface
Hard water minerals To clean the interior, use a damp sponge with
dishwasher detergent and wear rubber gloves.
Never use any other cleaner than dishwasher
detergent for the risk of foaming or suds.
There are rust
stains on cutlery
The affected items are
not corrosion resistant.
–
A programme was not run
after dishwasher salt was
added. Traces of salt have
gotten into the wash cycle.
Always run the quick wash programme.
without any crockery in the dishwasher and
without selecting the Turbo function (if present), after
adding dishwasher salt.
The lid of the softer
is loose
Check the lip. Ensure the fix is fine.
