6.3 Information messages
The table below shows a number of information messages that may be shown in Automower®
Connect. Contact your local Husqvarna representative if the same message appears often. For more
information, refer to
Messages on page 31
.
Message Cause Action
Low battery
The product cannot find the charging
station.
Change the position of the guide wire.
Refer to
To install the guide wire on
page 23
.
Make sure that the charging station is
installed correctly. Refer to
To find the
charging station on page 28
.
The battery is spent. Replace the battery. Refer to
Battery
on page 39
.
The charging station’s antenna is de-
fective.
Check if the indicator lamp in the
charging station flashes red. Refer to
Indicator lamp in the charging station
on page 49
. This problem requires ac-
tion by authorized service technician.
Settings restored
Confirmation that
Reset all user set-
tings
has been carried out.
This is normal. No action required.
Guide 1/2/3 not
found
The guide wire is not connected to the
charging station.
Check that the guide wire’s connector
is tightly connected to the charging sta-
tion. Refer to
To install the guide wire
on page 23
.
Break in the guide wire. Find out where the break is. Replace
the damaged section of the guide wire
with a new loop wire and splice using
an original coupler.
The guide wire is not connected to the
boundary loop.
Check that the guide wire is connected
correctly to the boundary loop. Refer to
To install the guide wire on page 23
.
Connection
changed
New loop signal successfully changed. No action.
Connection NOT
changed
Failed to change the loop signal. Create a new loop signal, try several
times. If the problem remains, the mes-
sage requires action by authorized
service technician. Refer to
To create a
New loop signal on page 31
.
Slope too steep
The product stopped mowing because
the slope is too steep.
If this problem occurs frequently,
change the installation of the boundary
wire to exclude the steep part of the
work area.
48 - Troubleshooting 1427 - 002 - 20.12.2019
