yourself or call a plumber.
● Is there clothing or dirt between the door gasket and the door glass?
Ensure that the door glass and gasket are kept clean and free of laundry
when loading the machine.
The machine does not spin…
● Water has not drained from the machine? Check the points highlighted
above.
● Have you selected an option that changes the spin profile ( or change
of spin speed using the button)? Check the feature in the description
of the controls.
● Is the load unbalanced? To reduce noise and vibration and improve the
machine’s reliability and life, the machine is fitted with an electronic
sensor that detects if the load is unbalanced. To improve the spin
performance the load can be re-distributed by hand at the end of the
cycle and then re-spun.
The machine is noisy or vibrates a lot during the cycle…
● Has the transit system been fully removed? Check that the bracket and
the polystyrene packing have been taken off the machine.
● Are there any loose items in the pockets of clothing that can rattle in the
drum and cause damage?
● Is the load unbalanced? Stop the programme, re-distribute the load and
restart.
The programme takes a long time…
● Some programmes do take a long time (over 2 hours). Low water
pressure can increase the length of the programme.
The door will not open…
● Has the programme finished?
Does the machine show 'PROGRAM ENDED DOOR OPEN' ('EINDE PROGR.
DEUR OPEN')? If not the programme is not complete, wait a further
couple of minutes and the message 'PROGRAM ENDED DOOR OPEN'
('EINDE PROGR. DEUR OPEN') will appear and you will be able to open
the door.
● If water remains in the drum refer to 'Water does not drain away…'
above.
Problem with the dispenser…
● Not all the detergent has been flushed away.
1. Check the water supply tap is fully turned on.
2. Check the inlet hose is not kinked.
● The dispenser drawer will not close properly.
1. Check the drawer is aligned properly.
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