User’s Manual
48
Additional Information
A.1 Troubleshooting
There may be various reasons behind receiver problems. Check the receiver according to the
procedures described below.
If you can’t solve your problem even after following the troubleshooting procedures, please
contact the dealer. Do not open the receiver cover. It may cause a dangerous situation.
Symptom Cause Remedy
The front panel doesn’t
display any message. The power cord is not plugged
in. Check that the power cable is plugged in
to the wall outlet.
Wrong connection of the
Audio/Video output of the
receiver to TV.
Connect the Audio/Video output of the
receiver to TV correctly.
Wrong connection of the
antenna. Connect the antennal cable correctly.
No or Bad signal message
appears. Check other device connected between
Antenna and the receiver, or adjust the
antenna position.
Audio muting Press the MUTE button
No picture or sound.
TV Power Turn TV on.
The receiver can’t receive the
signal. Check the antenna cable, replace the
cable, or connect the cable to the
receiver tightly.
No picture.
Incorrect values of some tuner
parameters. Set the values of tuner parameters
correctly. Refer to the Installation menu.
The UHF Antenna is not
Pointing. Adjust the antenna.
Signal too strong. Connect the signal attenuator to the
signal input.
No or bad signal.
Antenna is too small. Change to a larger antenna.
The remote controller
does not operate. The batteries of the remote
controller are not inserted or
exhausted.
Check whether the batteries are inserted
correctly in your remote controller.
Check and replace the batteries of the
remote controller.
Poor picture quality.
Less channels in
scanning.
Signal loss cable. Change the antenna power in Antenna
menu.
