14. Frequently Asked Questions
14.1 I cannot connect to the Internet using Manual Setup.
Answer: Ensure you have used Menu Save when exiting the advanced
settings page.
14.2 I can see my access point name, but I cannot connect to the Internet.
Answer: If your access point (AP) supports multiple access points at a time,
you may have to connect the device using WPA encryption and not WEP.
Please refer to your AP device manual for setup details.
14.3 My Micro-SD card is not being detected and/or shows damaged SD card.
Answer: Please re-insert the Micro-SD card and try again. If this does not
work, please restart the device again with Micro-SD card inserted. Please
ensure that you have removed the Micro-SD card using the correct procedure
as described in Using Micro-SD card.
14.4 My system freezes when installing / removing applications.
Answer: This may be caused by a memory handling error. Use Force Close
icon in application manager before removing the software. If the system
continues to freeze, please restart your device for a complete clearing of all
running processes.
14.5 My device freezes while powering-on.