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Digital Video Recorder
User Manual
UD.6L0202D1782A01
User Manual of Digital Video Recorder
1
User Manual
©2015 Hangzhou Hikvision Digital Technology Co., Ltd.
This user manual is intended for users of Digital Video Recorder (V3.2.0). It includes instructions on how to use the
Product. The software embodied in the Product is governed by the user license agreement covering that Product.
About this Manual
This Manual is subject to domestic and international copyright protection. Hangzhou Hikvision Digital Technology
Co., Ltd. (“Hikvision”) reserves all rights to this manual. This manual cannot be reproduced, changed, translated, or
distributed, partially or wholly, by any means, without the prior written permission of Hikvision.
Trademarks
and other Hikvision marks are the property of Hikvision and are registered trademarks or the
subject of applications for the same by Hikvision and/or its affiliates. Other trademarks mentioned in this manual are the
properties of their respective owners. No right of license is given to use such trademarks without express permission.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIKVISION MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THIS MANUAL.
HIKVISION DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE
USE OF THE MANUAL, OR THE CORRECTNESS, ACCURACY, OR RELIABILITY OF INFORMATION
CONTAINED HEREIN. YOUR USE OF THIS MANUAL AND ANY RELIANCE ON THIS MANUAL SHALL BE
WHOLLY AT YOUR OWN RISK AND RESPONSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HIKVISION, ITS
DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, SECURITY BREACHES, OR LOSS OF DATA
OR DOCUMENTATION, IN CONNECTION WITH THE USE OF OR RELIANCE ON THIS MANUAL, EVEN IF
HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY OR CERTAIN
DAMAGES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
Privacy Notice
Surveillance laws vary by jurisdiction. Check all relevant laws in your jurisdiction before using this product for
surveillance purposes to ensure that your use of this product conforms.
Support
Should you have any questions, please do not hesitate to contact your local dealer.
User Manual of Digital Video Recorder
2
Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the
applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive
2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in
the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new
equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in
the European Union. See the product documentation for specific battery information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return
the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.
User Manual of Digital Video Recorder
3
Trademarks and Registered Trademarks
Windows and Windows mark are trademarks or registered trademarks of Microsoft Corporation in the United States
and/or other countries.
HDMI, HDMI mark and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI
Licensing LLC.
The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI
technology.
VGA is the trademark of IBM.
UPnP
TM
is a certification mark of the UPnP
TM
Implementers Corporation.
Other names of companies and product contained in this manual may be trademarks or registered trademarks of their
respective owners.
User Manual of Digital Video Recorder
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Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer.
This manual is applicable to following embedded network DVR series.
Series
Model
Type
9200HWI-ST Series
DS-9204/08/16HWI-ST
Network DVR
9100HFI-ST Series
DS-9104/08/16HFI-ST
Network DVR
9100HWI-ST Series
DS-9104/08/16HWI-ST
Network DVR
9100HFI-RT Series
DS-9104/08/16HFI-RT
Network DVR
9100HFI-XT Series
DS-9116HFI-XT
Network DVR
9000HFI-ST Series
DS-9004/08/16HFI-ST
Network HDVR
9000HWI-ST Series
DS-9004/08/16HWI-ST
Network HDVR
9000HFI-RT Series
DS-9004/08/16HFI-RT
Network HDVR
9000HFI-XT Series
DS-9016HFI-XT
Network HDVR
8100HFI-ST Series
DS-8104/08/16HFI-ST
Network DVR
8100HWI-ST Series
DS-8104/08/16HWI-ST
Network DVR
8000HFI-ST Series
DS-8004/08/16HFI-ST
Network HDVR
8000HWI-ST Series
DS-8004/08/16HWI-ST
Network HDVR
7200HWI-SV Series
DS-7208/16HWI-SV
Network DVR
This manual may contain several technically incorrect places or printing errors, and the content is subject to
change without notice. The updates will be added into the new version of this manual. We will readily improve or
update the products or procedures described in the manual.
In order to simplify the description, we make the following conventions (unless otherwise stated):
We define DS-9200HWI-ST, DS-9100HFI-ST, 9100HWI-ST, 9100HFI-RT, 9100HFI-XT, 8100HFI-ST,
8100HWI-ST, and 7200HWI-SV series as DVR, and 9000HFI-ST, 9000HWI-ST, 9000HFI-RT, 9000HFI-XT,
8000HFI-ST and 8000HWI-ST series as HDVR (Hybrid DVR) in this manual.
The front panel operation is not supported by 7200HWI-SV series.
The figures shown in this manual are for reference only. The appearance and interface of the device are subject to
the actual model.
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Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment.
Unit is designed for indoor use only.
Keep all liquids away from the device.
Ensure environmental conditions meet factory specifications.
Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
Use the device in conjunction with an UPS if possible.
Power down the unit before connecting and disconnecting accessories and peripherals.
A factory recommended HDD should be used for this device.
Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.
CHANGE THE DEFAULT PASSWORD
The default password (12345) for the Admin account is for first-time log-in purposes
only. You must change this default password to better protect against security risks, such as the unauthorized
access by others to the product that may prevent the product from functioning properly and/or lead to other
undesirable consequences.
For your privacy, we strongly recommend changing the password to something of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in
order to increase the security of your product.
Proper configuration of all passwords and other security settings is the responsibility of the installer and/or
end-user.
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Product Key Features
General
Connectable to the network cameras, network dome and encoders (this feature is supported by
HDVR series).
Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Brickcom, Bosch, Canon,
PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO (this feature is supported by
HDVR series).
Connectable to the third-party network cameras that support ONVIF or PSIA protocol (this feature is
supported by HDVR series).
Connectable to Hikvision smart IP cameras.
PAL/NTSC adaptive video inputs.
H.264 video compression with high reliability and superior definition.
Each channel supports dual-stream.
Up to 32 network cameras can be added (this feature is supported by HDVR series).
Independent configuration for each channel, including resolution, frame rate, bitrate, image quality,
etc.
The quality of the input and output video is configurable.
Each channel supports two kinds of compression parameters, the normal continuous and event.
Sub-stream can be configured locally.
Encoding for both audio/video composite stream and video stream; audio and video synchronization
during composite stream encoding.
Support CABAC (this feature is supported by analog cameras only).
Watermark technology.
Defog technology providing correct and natural image (this feature is only supported by DS-9200
series DVR).
Local Monitoring
Simultaneous HDMI, VGA and CVBS outputs.
HDMI output and VGA output at up to 1920×1080P resolution.
Multi-screen display in live view is supported, and the display sequence of screens is adjustable.
Live view screen can be switched in group. Manual switch and auto-switch are selectable and the
auto-switch dwell time is configurable.
Quick setting menu is provided for live view.
The selected live view channel can be shielded.
Motion detection, video tampering detection, video exception alarm and video loss alarm functions.
VCA alarm function
Privacy mask.
Several PTZ protocols supported; PTZ preset, patrol and pattern.
Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
For DS-9100/9000HFI-XT series, up to 16 SATA hard disks and 2 eSATA disks can be connected;
for DS-7200HWI-SV series, up to 2 SATA hard disks can be connected; and for other models, up to 8
SATA hard disks and 1 eSATA disk can be connected, each disk with a maximum of 4TB storage
capacity.
8 network disks (8 NAS disks, 8 IP SAN disks or n NAS disks + m IP SAN disks (n+m 8)) can be
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connected.
Support eSATA disk for recording or backup.
Hot-swappable HDD supporting RAID0, RAID1, RAID5 and RAID10 storage schemes. And 8
virtual disks can be configurable (this feature is supported by DS-9100/9000HFI-RT series only).
HDD hot swap function (the feature is supported by DS-9100/9000HFI-RT series only).
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
HDD frame-extracting management to extend the record time.
Support S.M.A.R.T. and bad sector detection (this feature is not supported by DS-9100/9000HFI-RT
series).
Disk clone function (this feature is not supported by DS-9100HFI-RT/9000HFI-RT/7200HWI-SV
series).
Recording, Capture and Playback
Provide new playback interface with easy and flexible operation.
Holiday recording schedule configuration.
Normal and event video encoding parameters.
Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm, event.
8 recording time periods with separated recording types.
Pre-record and post-record for alarm, motion detection recording, and pre-record time for schedule
and manual recording.
Searching record files and captured pictures by events (alarm input/motion detection/VCA).
Customization of tags, searching and playing back by tags.
Locking and unlocking record files.
Local redundant recording and capture.
Searching and playing back record files by camera No., recording type, start time, end time, etc.
Smart search for the selected area in the video.
Smart playback to go through less effective information;
Zooming in when playback.
Reverse playback for multi-channel.
Supports pause, fast forward, slow forward, skip forward, and skip backward when playback,
locating by dragging the mouse.
For DS-9200/9100/9000/8100HWI-ST & DS-7200HWI-SV, up to 16-ch synchronous playback at
WD1 real time; for other models, up to 16-ch synchronous playback at 4CIF real time.
Manual capture, continuous capture of video images and playback of captured pictures.
Backup
Export video data by USB, SATA or eSATA device.
Export video clips when playback.
Management and maintenance of backup devices.
Support NTFS and FAT32 formatted backup devices.
Alarm and Exception
Configurable arming time of alarm input/output.
Alarm for video loss, motion detection, tampering, abnormal signal, video input/output standard
mismatch, illegal login, network disconnected, IP confliction, abnormal record/capture, HDD error,
and HDD full, etc.
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VCA detection alarm is supported.
VCA search for face detection, behavior analysis, people counting and heat map.
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and
alarm output.
Automatic restore when system is abnormal.
Other Local Functions
Users can operate by front panel, mouse, remote control, and control keyboard.
Three-level user management; admin user is allowed to create many operating accounts and define
their operating permission, which includes the limit to access any camera.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Importing and exporting of device configuration file.
Manual video quality diagnostics for analog channels.
Either normal or hot spare working mode is configurable to constitute an N+1 hot spare system (this
function is supported by HDVR series only).
Network Functions
2 self-adaptive 10M/100M/1000M network interfaces, and three working modes are configurable:
multi-address, load balance and network fault tolerance.
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are
supported.
TCP, UDP and RTP for unicast.
Auto/Manual port mapping and automatically discovered by NAT.
Remote web browser access by HTTPS ensures high security.
Remote reverse playback by RTSP.
Support accessing by the platform by ONVIF.
Remote search, playback, download, locking and unlocking the record files, and downloading files
broken transfer resume.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote keyboard operation.
Remote locking and unlocking of control panel and mouse.
Remote HDD formatting and program upgrading.
Remote system restart.
RS-232, RS-485 transparent channel transmission.
Alarm and exception information can be sent to the remote host
Remotely start/stop recording.
Remotely start/stop alarm output.
Captured pictures can be sent to the FTP server which supports FTP and SFTP protocol, and two FTP
servers can be configured (this feature is supported by DVR series).
Upgraded by remote FTP server is supported.
Remote PTZ control.
Remote JPEG capture.
Two-way voice talk and voice broadcasting.
Embedded WEB server.
Development Scalability:
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SDK for Windows and Linux system.
Source code of application software for demo.
Development support and training for application system.
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TABLE OF CONTENTS
Product Key Features ............................................................................................................................ 6
Chapter 1 Introduction ...................................................................................................................... 16
1.1 Front Panel .............................................................................................................................. 17
1.2 IR Remote Control Operations ............................................................................................... 21
1.3 USB Mouse Operation ............................................................................................................ 24
1.4 Input Method Description ....................................................................................................... 25
1.5 Rear Panel ............................................................................................................................... 26
Chapter 2 Getting Started .................................................................................................................. 29
2.1 Starting Up and Shutting Down the Device ............................................................................ 30
2.2 Login and Logout.................................................................................................................... 32
2.2.1 User Login ...................................................................................................................... 32
2.2.2 User Logout .................................................................................................................... 33
2.3 Using the Wizard for Basic Configuration .............................................................................. 34
2.4 Adding and Connecting the IP Cameras ................................................................................. 38
2.4.3 Adding the IP Cameras................................................................................................... 38
2.4.4 Configuring the Connected IP Cameras ......................................................................... 42
Chapter 3 Live View ........................................................................................................................... 45
3.1 Introduction of Live View ....................................................................................................... 46
3.2 Operations in Live View Mode ............................................................................................... 47
3.2.1 Front Panel Operation .................................................................................................... 47
3.2.2 Using the Mouse in Live View ....................................................................................... 48
3.2.3 Using an Auxiliary Monitor ........................................................................................... 49
3.2.4 Quick Setting Toolbar in Live View Mode .................................................................... 49
3.3 Adjusting Live View Settings ................................................................................................. 53
3.4 Channel-zero Encoding ........................................................................................................... 55
3.5 Manual Video Quality Diagnostics ......................................................................................... 56
3.6 User Logout ............................................................................................................................ 57
Chapter 4 PTZ Control ...................................................................................................................... 58
4.1 Configuring PTZ Settings ....................................................................................................... 59
4.2 Setting PTZ Presets, Patrols & Patterns .................................................................................. 61
4.2.1 Customizing Presets ....................................................................................................... 61
4.2.2 Calling Presets ................................................................................................................ 62
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4.2.3 Customizing Patrols ....................................................................................................... 62
4.2.4 Calling Patrols ................................................................................................................ 63
4.2.5 Customizing Patterns ..................................................................................................... 64
4.2.6 Calling Patterns .............................................................................................................. 64
4.2.7 Customizing Linear Scan ............................................................................................... 64
4.2.8 Calling Linear Scan ........................................................................................................ 65
4.2.9 One-touch Park............................................................................................................... 65
4.3 PTZ Control Panel .................................................................................................................. 66
Chapter 5 Record and Capture Settings ........................................................................................... 68
5.1 Configuring Encoding Parameters .......................................................................................... 69
5.2 Configuring Record/Capture Schedule ................................................................................... 73
5.3 Configuring Motion Detection Recording and Capture .......................................................... 76
5.4 Configuring Alarm Triggered Recording and Capture ............................................................ 78
5.5 Configuring VCA Recording and Capture .............................................................................. 80
5.6 Configuring Manual Recording and Continuous Capture ....................................................... 82
5.7 Configuring Holiday Recording and Capture ......................................................................... 84
5.8 Configuring Redundant Recording and Capture ..................................................................... 86
5.9 Configuring HDD Group for Recording and Capture ............................................................. 88
5.10 Files Protection ....................................................................................................................... 90
5.10.1 Locking the Record Files ............................................................................................... 90
5.10.2 Setting HDD property to Read-only ............................................................................... 92
Chapter 6 Playback ............................................................................................................................ 94
6.1 Playing Back Record Files ...................................................................................................... 95
6.1.1 Playing Back by Time .................................................................................................... 95
6.1.2 Playing Back by Event Search ....................................................................................... 98
6.1.3 Playing Back by Tag .................................................................................................... 100
6.1.4 Playing Back by Smart Playback ................................................................................. 102
6.1.5 Playing Back by Searching System Log ...................................................................... 105
6.1.6 Playing Back by Sub-periods ....................................................................................... 106
6.1.7 Playing Back External Files ......................................................................................... 107
6.1.8 Playing Back Frame Extracting Record ....................................................................... 107
6.2 Auxiliary Functions of Playback .......................................................................................... 109
6.2.1 Playing Back Frame by Frame ..................................................................................... 109
6.2.2 Digital Zoom ................................................................................................................ 109
6.2.3 Reverse Playback of Multi-channel ............................................................................. 110
6.3 Picture Playback ................................................................................................................... 112
Chapter 7 Backup ............................................................................................................................. 113
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7.1 Backing up Record Files ....................................................................................................... 114
7.1.1 Quick Export ................................................................................................................ 114
7.1.2 Backing up by Normal Video Search ........................................................................... 115
7.1.3 Backing up by Event Search ........................................................................................ 117
7.1.4 Backing up Video Clips ................................................................................................ 118
7.2 Backing up Pictures .............................................................................................................. 120
7.3 Managing Backup Devices ................................................................................................... 122
7.4 Hot Spare Backup ................................................................................................................. 124
7.4.1 Setting the Hot Spare Device ....................................................................................... 124
7.4.2 Setting the Working Device ......................................................................................... 125
7.4.3 Hot Spare Management ................................................................................................ 126
Chapter 8 Alarm Settings................................................................................................................. 128
8.1 Setting Motion Detection ...................................................................................................... 129
8.2 Setting Sensor Alarm ............................................................................................................ 131
8.3 Detecting Video Loss ............................................................................................................ 133
8.4 Detecting Video Tampering .................................................................................................. 135
8.5 Handling Exceptions ............................................................................................................. 137
8.6 Setting Alarm Linkage Actions ............................................................................................. 138
8.7 Triggering or Clearing Alarm Output Manually ................................................................... 141
Chapter 9 VCA Alarm ...................................................................................................................... 142
9.1 Face Detection ...................................................................................................................... 143
9.2 Line Crossing Detection ....................................................................................................... 144
9.3 Intrusion Detection ............................................................................................................... 146
9.4 Region Entrance Detection ................................................................................................... 148
9.5 Region Exiting Detection ...................................................................................................... 149
9.6 Loitering Detection ............................................................................................................... 149
9.7 People Gathering Detection .................................................................................................. 149
9.8 Fast Moving Detection .......................................................................................................... 149
9.9 Parking Detection ................................................................................................................. 150
9.10 Unattended Baggage Detection ............................................................................................. 150
9.11 Object Removal Detection .................................................................................................... 150
9.12 Audio Exception Detection ................................................................................................... 151
9.13 Sudden Scene Change Detection .......................................................................................... 152
9.14 Defocus Detection ................................................................................................................. 152
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9.15 PIR Alarm ............................................................................................................................. 152
Chapter 10 VCA Search ..................................................................................................................... 153
10.1 Face Search ........................................................................................................................... 154
10.2 Behavior Search .................................................................................................................... 156
10.3 People Counting .................................................................................................................... 157
10.4 Heat Map .............................................................................................................................. 159
Chapter 11 Network Settings ............................................................................................................. 160
11.1 Configuring General Settings ............................................................................................... 161
11.2 Configuring Advanced Settings ............................................................................................ 164
11.2.1 Configuring PPPoE Settings ........................................................................................ 164
11.2.2 Configuring DDNS Settings......................................................................................... 164
11.2.3 Configuring NTP Server Settings ................................................................................. 167
11.2.4 Configuring Email Settings .......................................................................................... 168
11.2.5 Configuring FTP Server Settings ................................................................................. 169
11.2.6 Configuring SNMP Settings ......................................................................................... 170
11.2.7 Configuring NAT Settings ............................................................................................ 171
11.2.8 Configuring More Network Settings ............................................................................ 173
11.2.9 Configuring HTTPS Settings ....................................................................................... 175
11.2.10 Virtual Host Settings .................................................................................................... 176
11.2.11 Telnet Settings .............................................................................................................. 177
11.3 Checking Network Traffic .................................................................................................... 179
11.4 Network Detection ................................................................................................................ 180
11.4.1 Testing Network Delay and Packet Loss ...................................................................... 180
11.4.2 Exporting Network Packet ........................................................................................... 180
11.4.3 Checking Network Status ............................................................................................. 181
11.4.4 Checking Network Statistics ........................................................................................ 182
Chapter 12 RAID Configuration ....................................................................................................... 184
12.1 Configuring Array and Virtual Disk ...................................................................................... 185
12.1.1 One-touch Configuration.............................................................................................. 186
12.1.2 Manually Creating Array and Virtual Disk................................................................... 187
12.2 Rebuilding Array................................................................................................................... 192
12.2.1 Automatically Rebuilding Array .................................................................................. 192
12.2.2 Manually Rebuilding Array .......................................................................................... 193
12.3 Repairing Virtual Disk .......................................................................................................... 194
12.4 Deleting Array / Virtual Disk ................................................................................................ 195
12.4.3 Deleting the Virtual Disk .............................................................................................. 195
12.4.4 Deleting the Array ........................................................................................................ 195
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12.5 Upgrading Firmware ............................................................................................................. 196
Chapter 13 HDD Management .......................................................................................................... 198
13.1 Initializing HDDs .................................................................................................................. 199
13.2 Managing Network HDD ...................................................................................................... 201
13.3 Managing eSATA .................................................................................................................. 203
13.4 Managing HDD Group ......................................................................................................... 204
13.4.1 Setting HDD Groups .................................................................................................... 204
13.4.2 Setting HDD Property .................................................................................................. 205
13.5 Configuring Quota Mode ...................................................................................................... 206
13.6 Configuring Frame Extracting Mode .................................................................................... 207
13.7 Configuring Disk Clone ........................................................................................................ 209
13.8 Checking HDD Status ........................................................................................................... 211
13.9 Checking S.M.A.R.T. Information ........................................................................................ 212
13.10 Detecting Bad Sector ............................................................................................................ 213
13.11 Configuring HDD Error Alarms ........................................................................................... 214
Chapter 14 Camera Settings .............................................................................................................. 215
14.1 Configuring OSD Settings .................................................................................................... 216
14.2 Configuring Privacy Mask .................................................................................................... 217
14.3 Configuring Video Parameters .............................................................................................. 217
Chapter 15 Device Management and Maintenance ......................................................................... 220
15.1 Viewing System Information ................................................................................................ 221
15.2 Searching & Exporting Log Files ......................................................................................... 222
15.3 Importing/Exporting Configuration Files ............................................................................. 224
15.4 Upgrading System................................................................................................................. 225
15.4.1 Upgrading by Local Backup Device ............................................................................ 225
15.4.2 Upgrading by FTP ........................................................................................................ 225
15.5 Restoring Default Settings .................................................................................................... 226
Chapter 16 Others .............................................................................................................................. 227
16.1 Configuring RS-232 Serial Port ............................................................................................ 228
16.2 Configuring General Settings ............................................................................................... 229
16.3 Configuring DST Settings ..................................................................................................... 231
16.4 Configuring More Settings ................................................................................................... 232
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16.5 Managing User Accounts ...................................................................................................... 233
Chapter 17 Appendix ......................................................................................................................... 236
Glossary ............................................................................................................................................. 237
Troubleshooting ................................................................................................................................. 238
Summary of Changes ........................................................................................................................ 243
List of Compatible IP Cameras ......................................................................................................... 245
List of Hikvision IP Cameras ........................................................................................................ 245
List of Third-party IP Cameras ...................................................................................................... 249
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Chapter 1 Introduction
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1.1 Front Panel
The front panels of the devices are shown below.
DS-9100/9000HFI-ST & DS-9100/9000HFI-RT & DS-9200HWI-ST
DS-9100/9000HWI-ST
DS-9100/9000HFI-XT
DS-8100/8000HFI-ST & DS-8100/8000HWI-ST
Figure 1. 1 Front Panel (1)
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Table 1. 1 Description of Control Panel Buttons (1)
No.
Function Description
1
Alarm indicator turns red when a sensor alarm is detected.
Ready indicator is normally blue, indicating that the device is functioning
properly.
Status indicator turns blue when device is controlled by an IR remote (if
the device ID# is 255, the indicator is off when the device is controlled
by an IR remote).
Indicator turns red when controlled by a keyboard and purple when IR
remote and keyboard is used at the same time.
HDD indicator blinks red when data is being read from or written to
HDD.
Reserved for future usage.
TX/RX indictor blinks blue when network connection is functioning
properly.
Guard indicator turns blue when the device is in armed status; at this
time, an alarm is enabled when an event is detected.
The indicator turns off when the device is unarmed. The arm/disarm
status can be changed by pressing and holding on the ESC button for
more than 3 seconds in live view mode.
2
Receiver for IR remote
3
You can lock or unlock the panel by the key.
4
Slot for DVD-R/W. (Optional for DS-9100/9000HFI-RT)
5
Switch to the corresponding channel in Live view or PTZ Control mode.
Input numbers and characters in Edit mode.
Switch channels in Playback mode.
The light of the button is blue when the corresponding channel is
recording; it is red when the channel is in network transmission status; it
is pink when the channel is recording and transmitting.
6
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
7
Back to the previous menu.
Press for arming/disarming the device in Live View mode.
Enter the Manual Record setting menu.
In PTZ control settings, press the button and then you can call a PTZ
preset by pressing Numeric button.
It is also used to turn audio on/off in the Playback mode.
The button is used to enter the Playback mode.
It is also used to auto scan in the PTZ Control menu.
Zoom in the PTZ camera in the PTZ Control setting.
Adjust focus in the PTZ Control menu.
It is also used to switch input methods (upper and lowercase alphabet,
symbols and numeric input).
Edit text fields. When editing text fields, it will also function as a
Backspace button to delete the character in front of the cursor.
User Manual of Digital Video Recorder
19
On checkbox fields, pressing the button will tick the checkbox.
In PTZ Control mode, the button adjusts the iris of the camera.
In Playback mode, it can be used to generate video clips for backup.
Enter/exit the folder of USB device and eSATA HDD.
Switch main and spot output.
In PTZ Control mode, it can be used to zoom out the image.
Select all items on the list when used in a list field.
In PTZ Control mode, it will turn on/off PTZ light (if applicable).
In Playback mode, it is used to switch play and reverse play.
Cycle through tab pages.
In synchronous playback mode, it is used to switch channels.
Press the button will help you return to the Main menu (after successful
login).
Press and hold the button for 5 seconds will turn off audible key beep.
In PTZ Control mode, the MENU/WIPER button will start wiper (if
applicable).
In Playback mode, it is used to show/hide the control toolbar.
Switch single screen and multi-screen mode.
In PTZ Control mode, it is used to adjust the focus in conjunction with
the A/FOCUS+ button.
Enter the PTZ Control mode.
In the PTZ Control mode, it is used to adjust the iris of the PTZ camera.
8
The DIRECTION buttons are used to navigate between different fields
and items in menus.
In the Playback mode, the Up and Down button is used to speed up and
slow down recorded video. The Left and Right button will select the next
and previous record files.
In Live View mode, these buttons can be used to cycle through channels.
In PTZ control mode, it can control the movement of the PTZ camera.
The ENTER button is used to confirm selection in any of the menu
modes.
It can also be used to tick checkbox fields.
In Playback mode, it can be used to play or pause the video.
In single-frame Playback mode, pressing the button will advance the
video by a single frame.
In Auto-switch mode, it can be used to stop /start auto switch.
9
Move the active selection in a menu. It will move the selection up and
down.
In Live View mode, it can be used to cycle through different channels.
In the Playback mode: For DS-9200/9100/9000 series, the ring is used to
jump 30s forward/backward in video files. For DS-8100/8000 series, the
outer ring is used to speed up or slow down the record files and the inner
ring is used to jump 30s forward/backward in records files.
In PTZ control mode, it can control the movement of the PTZ camera.
10
Power on/off switch.
User Manual of Digital Video Recorder
20
If GUARD indicator is blue (default), all the alarm event and exception settings are valid. Otherwise, alarm event
and exception settings are invalid, but normal recording is still available.
It is important to note that you must press the EDIT button on either the remote or front panel on a text field before
you’re able to edit its content. After you’re done entering text, you must hit the ENTER button to be able to move
on to the next field.
DS-7200HWI-SV
Figure 1. 2 Front Panel (2)
Table 1. 2 Description of Control Panel Buttons (2)
No.
Name
Function Description
1
POWER
POWER indicator turns green when DVR is powered up.
2
STATUS
STATUS indicator lights in red when data is being read from or written to
HDD.
3
Tx/Rx
Tx/Rx indictor blinks green when network connection is functioning properly.
4
IR Receiver
Receiver for IR remote.
5
USB Interface
Connects USB mouse or USB flash memory devices.
User Manual of Digital Video Recorder
21
1.2 IR Remote Control Operations
The device may also be controlled with the included IR remote control, shown in Figure 1.3.
Batteries (2×AAA) must be installed before operation.
Figure 1. 3 Remote Control
The keys on the remote control closely resemble the ones on the front panel. See Table 1.3.
Table 1. 3 Description of the IR Remote Control Buttons
No.
Name
Description
1
POWER
Power on/off the device.
2
DEV
Enables/Disables Remote Control.
3
Alphanumeric Buttons:
Switch to the corresponding channel in Live view or PTZ Control
mode.
Input numbers and characters in Edit mode.
Switch channels in Playback mode.
4
EDIT Button
Edit text fields. When editing text fields, it will also function as a
Backspace button to delete the character in front of the cursor.
On checkbox fields, pressing the button will tick the checkbox.
In PTZ Control mode, the button adjusts the iris of the camera.
In Playback mode, it can be used to generate video clips for backup.
Enter/exit the folder of USB device and eSATA HDD.
User Manual of Digital Video Recorder
22
5
A Button
Adjust focus in the PTZ Control menu.
It is also used to switch input methods (upper and lowercase alphabet,
symbols and numeric input).
6
REC Button
Enter the Manual Record setting menu.
In PTZ control settings, press the button and then you can call a PTZ
preset by pressing Numeric button.
It is also used to turn audio on/off in the Playback mode.
7
PLAY Button
The button is used to enter the Playback mode.
It is also used to auto scan in the PTZ Control menu.
8
INFO Button
Reserved for future usage.
9
VOIP/MON Button
Switch main and spot output.
In PTZ Control mode, it can be used to zoom out the image.
10
MENU Button
Press the button will help you return to the Main menu (after successful
login).
Press and hold the button for 5 seconds will turn off audible key beep.
In PTZ Control mode, the MENU/WIPER button will start wiper (if
applicable).
In Playback mode, it is used to show/hide the control toolbar.
11
PREV Button
Switch single screen and multi-screen mode.
In PTZ Control mode, it is used to adjust the focus in conjunction with
the A/FOCUS+ button.
12
DIRECTION/ENTER
Buttons
The DIRECTION buttons are used to navigate between different fields
and items in menus.
In the Playback mode, the Up and Down button is used to speed up and
slow down recorded video. The Left and Right button will select the
next and previous record files.
In Live View mode, these buttons can be used to cycle through
channels.
In PTZ control mode, it can control the movement of the PTZ camera.
The ENTER button is used to confirm selection in any of the menu
modes.
It can also be used to tick checkbox fields.
In Playback mode, it can be used to play or pause the video.
In single-frame Playback mode, pressing the button will advance the
video by a single frame.
In Auto-switch mode, it can be used to stop /start auto switch.
13
PTZ Button
Enter the PTZ Control mode.
In the PTZ Control mode, it is used to adjust the iris of the PTZ camera.
14
ESC Button
Back to the previous menu.
Press for arming/disarming the device in Live View mode.
15
RESERVED
Reserved for future usage.
16
F1 Button
Select all items on the list when used in a list field.
In PTZ Control mode, it will turn on/off PTZ light (if applicable).
In Playback mode, it is used to switch play and reverse play.
17
PTZ Control Buttons
Buttons to adjust the iris, focus and zoom of a PTZ camera.
18
F2 Button
Cycle through tab pages.
In synchronous playback mode, it is used to switch channels.
Remote Control Troubleshooting:
User Manual of Digital Video Recorder
23
Make sure you have installed batteries properly in the remote control. And you have to aim the remote control at
the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
Steps:
1. Go to Menu > Settings > General > More Settings by operating the front control panel or the mouse.
2. Check and remember device ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.
3. Press the DEV button on the remote control.
4. Enter the device ID# in step 2.
5. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator
does not turn blue and there is still no response from the remote, please check the following:
When the device ID# is 255, the Status indicator is off when device is controlled by an IR remote control.
1. Batteries are installed correctly and the polarities of the batteries are not reversed.
2. Batteries are fresh and not out of charge.
3. IR receiver is not obstructed.
If the remote still can’t function properly, please change a remote and try again, or contact the device provider.
User Manual of Digital Video Recorder
24
1.3 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this device. To use a USB mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the device.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible
reason may be that the two devices are not compatible, please refer to the recommended device list from
your provider.
The operation of the mouse:
Table 1. 4 Description of the Mouse Control
Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch single-screen and multi-screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Tamper-proof, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Right-click Menu: Previous item.
Scrolling down
Live view: Next screen.
Right-click Menu: Next item.
User Manual of Digital Video Recorder
25
1.4 Input Method Description
Figure 1. 4 Soft Keyboard (1)
Figure 1. 5 Soft Keyboard (2)
Description of the buttons on the soft keyboard:
Table 1. 5 Description of the Soft Keyboard Icons
Icon
Description
Icon
Description
Number
English letter
Lowercase/Uppercase
Backspace
Switch the keyboard
Space
Positioning the cursor
Exit
Symbols
Reserved
26

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