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CONSUMER WARRANTY INFORMATION
Worldwide, Guillemot Corporation S.A. (hereinafter “Guillemot”) warrants to the consumer that
this Hercules product shall be free from defects in materials and workmanship, for a warranty
period which corresponds to the time limit to bring an action for conformity with respect to this
product. In the countries of the European Union, this corresponds to a period of two (2) years
from delivery of the Hercules product. In other countries, the warranty period corresponds to the
time limit to bring an action for conformity with respect to the Hercules product according to
applicable laws of the country in which the consumer was domiciled on the date of purchase of
the Hercules product (if no such action exists in the corresponding country, then the warranty
period shall be one (1) year from the original date of purchase of the Hercules product).
Notwithstanding the above, rechargeable batteries are covered by a warranty period of six (6)
months from the date of original purchase.
Should the product appear to be defective during the warranty period, immediately contact Technical
Support, who will indicate the procedure to follow. If the defect is confirmed, the product must be
returned to its place of purchase (or any other location indicated by Technical Support).
Within the context of this warranty, the consumer’s defective product shall, at Technical Support’s
option, be either repaired or replaced. If permitted under applicable law, the full liability of
Guillemot and its subsidiaries (including for consequential damages) is limited to the repair or
replacement of the Hercules product. If permitted under applicable law, Guillemot disclaims all
warranties of merchantability or fitness for a particular purpose. The consumer’s legal rights with
respect to laws applicable to the sale of consumer goods are not affected by this warranty.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has
suffered damage as a result of inappropriate or abusive use, negligence, an accident, normal
wear, or any other cause unrelated to a material or manufacturing defect (including, but not limited
to, combining the Hercules product with any unsuitable element, including in particular power
supplies, rechargeable batteries, chargers, or any other elements not supplied by Guillemot for
this product); (2) in the event of failure to comply with the instructions provided by Technical
Support; (3) to software, said software being subject to a specific warranty; (4) to consumables
(elements to be replaced over the product’s lifespan: disposable batteries, audio headset or
headphone ear pads, for example); (5) to accessories (cables, cases, pouches, bags, wrist-straps,
for example); (6) if the product was sold at public auction.
This warranty is nontransferable.
Additional warranty provisions
In the United States of America and in Canada, this warranty is limited to the product’s internal
mechanism and external housing. In no event shall Guillemot or its affiliates be held liable to any
third party for any consequential or incidental damages resulting from the breach of any express
or implied warranties. Some States/Provinces do not allow limitation on how long an implied
warranty lasts or exclusion or limitation of liability for consequential or incidental damages, so the
above limitations or exclusions may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from State to State or Province to Province.
