- 17 - 80.08.0001
SECURITY
This HEMA item may be fitted with a plastic anti-theft strip. You will find the strip on the bottom of the
product. This strip does not influence the quality or the operation of the product and can be removed without
a problem.
FAULTS AND REPAIRS
If this device needs to be repaired, you can hand it in at a HEMA branch after packing the product securely. Do
not try to repair this product yourself. For repairs that fall within the warranty period, you will need to show a
proof of purchase and the warranty document. Regularly check the power cord for damage. If there is any
damage to the cord set, please return the item to a HEMA branch for repair. Do not try to replace it yourself.
For safety reasons we recommend that you do not carry out any repairs to an electrical device yourself.
WARRANTY
The warranty period is 2 years from the date of purchase. Always keep your receipt in a safe place. It’s handy if
you take a picture of the receipt and save it somewhere. Then you will always have an easy-to-read receipt in
your possession.
WARRANTY CONDITIONS
HEMA quality guarantee
HEMA guarantees that the product you have purchased meets the standards our customers are entitled to
expect in terms of quality and product properties. These warranty conditions do not affect your statutory or
consumer rights and apply in all countries where there are HEMA branches.
Warranty claims
If you wish to make a warranty claim, please return the product with proof of purchase to one of our stores.
The store will determine whether to replace the product (with an identical or equivalent product), accept the
product for repair within a reasonable period of time or refund the price of the product.
Invalidation of warranty
The warranty on this article is invalidated if the fault or defect is caused by:
a) normal wear and tear
b) external damage (for example, damage caused by exposure to sand or moisture or due to falling of the
product, etc.)
c) improper or inappropriate use
d) overdue or incorrect maintenance, including repairs that were not authorised by HEMA
The above list does not exclude other possible reasons for defects not being covered by the warranty.
Added confidence when choosing a HEMA product
You may swap or return the product within 30 days after purchase (provided it is undamaged and you have
proof of purchase).
1 November 2019
HEMA BV
PO Box 37110
1030 AC Amsterdam
The Netherlands
These warranty conditions apply without prejudice to the customer’s statutory rights or any other claims by
the customer.
