WARRANTY INFORMATION
The HF 10 is subjected to strict testing procedures before leaving the factory. If within
one year from the date of purchase the product does not perform according to the
specifications, because of factory defects, the purchaser is entitled to free repairs or
replacement of parts upon presentation of this warranty (provided that the malfunction
or damage to the device and/or parts occurred under normal operating conditions).
What is covered: All parts defective in material and workmanship.
For how long: One year from purchase date.
What we will do: Repair or replace any defective parts.
90-Day Replacement Policy
If, due to manufacturer defect, any part requires repair during the first 90 days after
receiving your ionizer, Heaven Fresh will replace it with a new machine.
What You Must Do
1. Contact Heaven Fresh customer support at:
for Return Authorization Number.
2. Pack the product in its original carton, and in the same manner in which you received
it, or as identical as possible.
3. Include proof of purchase inside box along with the Return Authorization Number.
4. Label and ship the unit, freight pre-paid, to the address below.
Mailing Address:
Other Conditions
The provisions of this warranty are in lieu of any other written warranty whether express
or implied, written or oral, including any warranty of merchantability or fitness for a
particular purpose. The manufacturer‘s maximum liability shall not exceed the actual
purchase price paid by you for the product. In no event shall the manufacturer be liable
for special, incidental, consequential, or indirect damages. This warranty does not
cover a defect that has resulted from improper or unreasonable use or maintenance,
faulty assembly, accident, natural catastrophes, improper packing, or unauthorized
tampering, alteration, or modification as determined solely by us. This warranty is void if
the label bearing the serial number has been removed or defaced.
0800 952 9962
www.heavenfresh.co.uk
0800 900 991
www.heavenfresh.fr
Heaven Fresh UK Ltd
Unit 33 Poplar Industrial Estate
Poplar Drive, Witton
Birmingham, B6 7AD
Heaven Fresh UK Ltd
Unit 33 Poplar Industrial Estate
Poplar Drive, Witton
Birmingham, B6 7AD
WARRANTY CERTIFICATE
WARRANTY CERTIFICATE FOR THE HF 10 REFRIGERATOR IONIC AIR PURIFIER
CERTIFICAT DE GARANTIE POUR SYSTÈMES DE L’IONISEUR PURIFICATEUR D’AIR
IONIQUE POUR RÈFRIGÈRATEUR HF 10
Date of purchase/Date d’achat:
Buyer’s name/Nom de l’acheteur:
First name/Prénom :
Address/Adresse:
Telephone/Téléphone:
Email/Email:
Seller’s name/Nom du vendeur:
Address/Adresse:
1. Please fill in completely this Warranty Certificate. Send it with the invoice and the unit, postage
pre-paid and using the original packing box, to your distributor. Make sure to include the
appropriate return postage for the package.
2. Please enclose a short description of the damage, fault or malfunction, and the circumstances
under which these problems arose.
1. Veuillez remplir le Certificat de garantie au complet et l’envoyer avec la facture et le
purificateur en port payé à votre distributeur en réutilisant l’emballage original. Veuillez inclure
l’affranchissement nécessaire pour le retour du colis.
2. Prière d’inclure une description succincte de la défectuosité rencontrée ou de la panne subie
ainsi que les circonstances dans lesquelles celle-ci est apparue.
