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Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2313-90-00680C
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your local dealer with questions on installation, operation or service.
Owners Manual
Care and Operation
Tested and approved for wood pellet fuel only. Burning of
any other type of fuel voids your warranty.
CAUTION
!
Hot glass will cause burns.
Do not touch glass until it is cooled.
NEVER allow children to touch glass.
Keep children away.
CAREFULLY SUPERVISE children in same room as
stove.
Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
ammable materials.
• Keepclothing,furniture,draperiesandotherammable
materials away.
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
WARNING
!
Please read this entire manual before
installation and use of this pellet fuel-
burning room heater.
Failure to follow these instructions could
result in property damage, bodily injury
or even death.
• Donotstoreorusegasolineorotherammablevapors
and liquids in the vicinity of this or any other appliance.
• Donotoverre-Ifanyexternalpartstartstoglow,you
areoverring.Reducefeedrate.Overringwillvoid
your warranty.
• Complywithallminimumclearancestocombustibles
asspecied.Failuretocomplymaycausehousere.
WARNING
!
To obtain a Frenchtranslation of this manual, please
contact your dealer or visit www.harmanstoves.com.
Pourobtenirunetraductionfrançaisedecemanuel,s’il
vous plaît contacter votre revendeur ou visitez www.
harmanstoves.com
NOTE
Model(s):
XXV-TC Freestanding Pellet Stove
NOTICE: SAVE THESE INSTRUCTIONS
Checkbuildingcodespriortoinstallation.
Installation MUST comply with local, regional, state and
national codes and regulations.
• Contactlocalbuildingorreo󰀩cialsaboutrestrictions
and installation inspection requirements in your area.
CAUTION
!
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2323-90-00680C
Congratulations, The Harman® XXV-TC pellet stove you
have selected is designed to provide the utmost in safety,
reliability,ande󰀩ciency.
Astheownerofanewpelletstove,you’llwanttoreadand
carefullyfollowalloftheinstructionscontainedinthisowner’s
manual. Pay special attention to all cautions and warnings.
Thisownersmanual shouldberetainedforfuturereference.
We suggest that you keep it with your other important
documents and product manuals.
Your new Harman®XXV-TCFreestandingPelletStovewill
giveyouyearsofdurableuseandtrouble-freeenjoyment.
Welcome to the Harman® family!
Note: Cast iron is an artisan crafted material, which is
made the same way today as nearly 2000 years ago.
Due to the intrinsic primitive nature of the casting
process, part to part variation is normal and adds to the
character of a hand built cast iron appliance
Read this manual before operating this appliance.
Please retain this Owners Manual for future reference.
Read the Installation Manual before making any installation or nishing changes.
Ne remplacer la vitre qu’avec une vitre céramique 5 mm de même qualité
disponible auprès de votre revendeur.
Pour une information plus complète, se reporter à la notice d’utilisation
Tenir la porte frontale et le couvercle de trémie hermétiquement clos durant le
fonctionnement de l’appareil.
DISTANCES DE SECURITE PAR RAPPORT AUX MATERIAUX
COMBUSTIBLES
Entre Mur Arrière et appareil 76 mm
Entre Paroi latérale et appareil 305 mm
Installation en angle
Entre murs et apparell 159 mm
Installation en alcôve
Hauter minimale de l’alcôve 1524 mm
Parois latérales de l’alcôve 305 mm
Profondeur maximale de l’alcôve 914 mm
PROTECTION DU PLANCHER
Côtés 152 mm
Arrière 0 mm
Avant 152 mm
*mesurer à partir de la surface de la porte en verre.
Utiliser une protection de sol non combustible sous l’appareil qui s’étend sur
les côtés. l’avant et l’arrière du poêle (voir schéma).
ll est recommandé que la protection s’étende jusque sous le conduit en cas
d’installation d’un conduit horizontal ou sous le té en cas de conduit vertical.
US ENVIRONMENTAL PROTECTION AGENCY
Certied to comply with 2020 particulate emission standards.
Certié conforme aux normes 2020 d’émission de particules.
Room Heater Pellet fuel Burning type (UM) 84-HUD
“PREVENT HOUSE FIRES” Install and use only in
accordance with the manufacturer’s installation and
operation instructions. Contact local building or re
ofcials about restrictions and inspection in your area.
WARNING: FOR MANUFACTURED HOMES: Do
not install appliance in a sleeping room. An outside
combustion air inlet must be provided. The structural
integrity of the manufactured home oor, ceiling and
walls must be maintained.
This wood heater needs periodic inspection and repair
for proper operation. Consult the owner’s manual for
further information. It is against federal regulations to
operate this wood heater in a manner inconsistent with
the operating instructions in the owner’s manual.
Refer to manufacture’s instructions and local codes
for precautions required for passing chimney through
a combustible wall or ceiling. Inspect and clean
exhaust venting system frequently in accordance with
manufacturer’s instructions.
Use a 3” or 4” diameter type “L” or “PL” venting system.
Do not connect this unit to a chimney ue servicing
another appliance.
FOR USE WITH PELLETIZED WOOD FUEL ONLY.
EPA Certied Emissions: 1.75 g/hr
Input Rating Max: 5.7 lb. fuel/hr
Electrical Rating: 240 VAC, 50 Hz, Start 2.6 AMPS,
run 2.0 AMPS
U.S. Electrical Rating: 115 VAC, 60Hz, Start 4.2
AMPS, Run 3.6 AMPS
Fuel Type: Wood Pellets
Route power cord away from unit.
DANGER: Risk of electrical shock. Disconnect
power supply before servicing.
Replace glass only with 5mm ceramic available from
your dealer.
BARCODE LABEL
BARCODE LABEL
Report #/Rapport # 0135PS014S & 0135PS033E
Test to/testé à: ASTM E 2779-10, ASTM E 2515-11,
ASTM E 1509-12, ULC-S627-00
Test Date: 03/2016
HF
Serial No.
No de série:
3-90-680026_R5
Floor Protection
6.25”
6.25”
Floor Protection
12”
3”
Floor Protection C
B
A
Floor Protection
36”
12” 12”
MODEL / MODÈLE: “XXV-TC”
Room Heater Pellet Fuel-Burning Type
SUITABLE FOR MOBILE-HOME INSTALLATION
This pellet burning appliance has been tested and listed for use in
Manufactured Homes In accordance with OAR 814-23-900 through 814-23-909
Date of Manufacture / Date de fabrication:
2020 2021 2022 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Manufactured by / Fabriqué par: Hearth and Home Technologies 352 Mountain House Road, Halifax PA 17032
For further instruction refer to owner’s manual.
Keep viewing and ash removal doors tightly
closed during operation.
DO NOT REMOVE THIS LABEL / NE PAS
ENLEVER CETTE ÉTIQUETTE
MINIMUM CLEARANCES TO COMBUSTIBLES/
DISTANCES DE SECURITE PAR RAPPORT AUX
MATERIAUX COMBUSTIBLES:
Back Wall / Entre Mur Arrière 3”/ 76mm
Side Wall / Entre Paroi Latér 12”/ 305mm
CORNER INSTALLATION / EN ANGLE
Walls to Appliance / 6.25”/159mm
Entre Murs et appareil
FLOOR PROTECTION / Protection Du Plancher
USA
Canada
Sides/Côtés (A) 6” 152mm
Back/Arrière (B) 0” 0mm
Front/Avant (C) 6” 152mm
Floor Protection Must Be a Non-Combustible Material.
Must Also be Place Under Any Horizontal Flue
Connector, Extending 2” or 51mm Beyond the Pipe
Measurement.
Pour protéger le plancher, il faut sous le pêole un
matériau. Qui doit aussi être placé sous les parties
horizontales du tuyau de raccord à la cheminée et
s’étendre à 51mm ø 2 po. au-delà de la mesure du
tuyau.
Made in U.S.A. of US and imported parts. / Fabriqué aux
États-Unis-d’Amérique par des pièces d’origine américaine
et pièces importées.
L'appareil de chauffage à pellets type de combustion de carburant (UM) 84-
HUD
"Empêcher MAISON incendies" Installer et utiliser uniquement en
conformité avec installation et d'utilisation les instructions du fabricant.
Contactez le service des incendies à propos des restrictions et l'inspection
dans votre région.
AVERTISSEMENT: POUR maisons préfabriquées: Ne pas installer
l'appareil dans une chambre à coucher. Une entrée d'air de combustion à
l'extérieur doit être fournie. L'intégrité structurale de la maison étage, plafond
et murs fabriqués doit être maintenue.
Ce poêle à bois doit inspection périodique et la réparation pour un
fonctionnement correct. Consultez le manuel du propriétaire pour plus
d'informations. Ce est contre les règlements fédéraux pour faire fonctionner
ce poêle à bois d'une manière incompatible avec les instructions d'utilisation
dans le manuel du propriétaire.
Reportez-vous aux instructions du fabricant et les codes locaux pour les
précautions nécessaires pour faire passer la cheminée à travers un mur ou un
plafond combustible. Inspectez et nettoyez système d'évacuation souvent en
conformité avec les instructions du fabricant.
Utilisez un "ou 4" Type de diamètre «L» 3 ou le système de ventilation "PL".
Ne pas connecter cet appareil à un conduit de cheminée desservant un autre
appareil.
À UTILISER AVEC LA GRANULE DE BOIS SEULEMENT.
Émissions certiés EPA: 1,8 g / h
Entrée Max Note: £ 5,7 carburant / h
Note électrique: 240 VAC, 50 Hz, 2,6 Lancer AMPS, exécutez 2,0 AMPS
US Note électrique: 115 VAC, 60Hz, Start 4,2 AMPS, Run 3,6 AMPS
Type de carburant: granules de bois
Route cordon électrique de l'appareil.
DANGER: Risque de choc électrique. Couper l'alimentation avant
l'entretien.
Remplacer le verre seulement avec de la céramique 5mm disponible chez
votre revendeur.
Pour de plus amples instructions consulter le manuel du propriétaire.
Gardez la visualisation et les portes d’enlèvement de cendres
hermétiquement fermé pendant le fonctionnement.
LABEL TICKET
ECO: 92692 LABEL SIZE: 10.5” H x 5.5” W
PART # / REV: 3-90-680026_R5 ADHESIVE:
ORIGINATOR: Spidlet MATERIAL: 24 Gauge Aluminum
DATE: 01/07/20 INK: Black Background
(4) Slotted Holes = .156 x .25
(4) Corners = R.062
Barcode label must have the serial number on it. The
barcode label must be able to read Code 39 Full ASCII.
352 Mountain House Road
Halifax, PA 17032
Listing Label Information/Location Themodelinformationregardingyourspecicstovecanbefoundonthe
rating plate usually located in the control area of the stove.
SerialNumber
Model Name
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2333-90-00680C
Table of Contents
Safety Alert Key:
DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE: Used to address practices not related to personal injury.
!
3 Reference Materials
A. Service Parts ..................................17
B. Limited Lifetime Warranty .........................23
C. Loss of Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
D. Emergency Manual Ignition .......................25
E. Troubleshooting ................................26
F. Contact Information .............................28
1 Product Specications and Important Safety Information
A. ApplianceCertication/Specications ...............4
B. MobileHomeApproval ............................4
C. BTU&E󰀩ciencySpecications .....................4
D. Appliance Safety ................................5
E. Clear Space ....................................5
F. California Safety Information .......................5
G. Helpful Hints .................................... 6
H. FuelSpecications ...............................6
I. Quick Start Guide ................................ 8
J. Frequently Asked Questions .......................9
K. Cleaning Prompts, Messages and Errors. . . . . . . . . . . . . 10
2 Maintenance and Service
A. Proper Shutdown Procedure ...................... 11
B. Quick Reference Maintenance Chart ................ 11
C. Unit Maintenance ...............................13
• Daily/WeeklyMaintenance ......................13
Monthly Maintenance ..........................13
Yearly Maintenance ...........................14
= Contains updated information
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2343-90-00680C
1 1 Product Specic and Important Safety Information
A. Appliance Certication / Specications C. BTU & E󰀩ciency Specications
B. Mobile Home Approval
This appliance is approved for mobile and manufactured
home installations when not installed in a sleeping room and
whenanoutsidecombustionairinletisprovided.
Thestructuralintegrityofthemobilehomeoor,ceiling,and
wallsmustbemaintained.Theappliancemustbeproperly
groundedtotheframeofthemobilehomeanduseonlylisted
pellet vent, Class “PL” or “L” connector pipe.
A Harman®OutsideAirKitmustbeinstalledinamobilehome
installation.
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products, their
specicationsand/orpricewithoutnotice.
* Weighted average LHV e󰀩ciency using data collected
during EPA emissions test.
**Weighted average HHV e󰀩ciency using data collected
during EPA emissions test.
***ArangeofBTUoutputsbasedonEPADefaultE󰀩ciency
andtheburnratesfromthelowandhighEPAtests.
****Basedonthemaximumfeedrateperhourmultipliedby
approximately8600BTU’swhichistheaverageBTU’sfrom
a pound of pellets.
Thiswoodheaterhasamanufacturer-setminimumlowburn
ratethatmustnotbealtered.Itisagainstfederalregulations
to alter this setting or otherwise operate this wood heater
in a manner inconsistent with operating instructions in this
manual.
This wood heater needs periodic inspection and repair for
proper operation. It is against federal regulations to operate
this wood heater in a manner inconsistent with operating
instructions in this manual.
Risk of Fire! Hearth & Home Technologies disclaims any
responsibility for, and the warranty and agency listing will be
voided by the below actions.
DO NOT:
Install or operate damaged appliance.
Modify appliance.
Install other than as instructed by Hearth & Home
Technologies.
Operate the appliance without fully assembling all
components.
• Overre.
Install any component not approved by Hearth &
Home Technologies.
Install parts or components not Listed or approved.
Disable safety switches.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
Forassistanceoradditionalinformation,consultaqualied
installer, service agency or your dealer.
Harman® is a registered trademark of Hearth & Home
Technologies.
THE STRUCTURAL INTEGRITY OF THE
MANUFACTURED HOME FLOOR, WALL, AND
CEILING/ROOF MUST BE MAINTAINED.
DO NOT INSTALL IN SLEEPING ROOM.
WARNING
!
The XXV-TCisCertiedtocomplywith2020
particulate emission standards.
MODEL: XXV-TCPelletStove
LABORATORY: OMNITestLaboratories,Inc
REPORT NO. 0135PS014S & 0135PS033E
TYPE: PelletFueled/SupplementaryFor
Residential Use
STANDARD(s): ASTME2779-10,ASTEME2515-
11,ASTME1509-04,ULC-S627-00
ELECTRICAL
RATING
115 VAC, 60 Hz, Start 4.2 Amps,
Run 2.8 Amps
GLASS
SPECIFICATIONS 5mm mirrored ceramic glass
EPA Certication Number: 55-16
EPA Certied Emissions: 1.75g/hr
*LHV Tested E󰀩ciency: 77.5%
**HHV Tested E󰀩ciency: 72.5%
***EPA BTU Output: 7,100-35,300
****BTU Input 11,000-48,000
Vent Size: 3 Inch
Hopper Capacity: 65lbs
Fuel Wood Pellet
NOTE: This installation must conform with local codes.
In the absence of local codes you must comply with
the ASTM E1509-2004, ULC S628-93, ULC/ORD-C-
1482-M1990, (UM) 84-HUD
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2353-90-00680C
WARNING
!
RISK OF FIRE! Do NOT place combustible objects
in front or to the sides of the appliance. High
temperatures may ignite clothing, furniture or draperies.
F. Clear Space
WARNING
!
RISK OF FIRE! Keep combustible materials, gasoline
and other ammable vapors and liquids clear of
appliance.
Do NOTstoreammablematerialsintheappliance’s
vicinity.
Do NOT use gasoline, lantern fuel, kerosene, charcoal
lighteruidorsimilarliquidstostartor“freshenup”a
reinthisheater.
Keep all such liquids well away from the heater while it is
in use as combustible materials may ignite.
CAUTION
!
THE STOVE IS HOT WHILE IN OPERATION.
KEEP CHILDREN, CLOTHING AND FURNITURE AWAY.
CONTACT MAY CAUSE SKIN BURNS.
WARNING
!
USE OF IMPROPER FUELS, FIRESTARTERS OR
ALTERING THE STOVE FOR HIGHER HEAT OUTPUT
MAY CAUSE DAMAGE TO THE STOVE AND COULD
RESULT IN A HOUSE FIRE. USE ONLY APPROVED
FUELS AND OPERATION GUIDELINES.
WARNING
!
If you expect that small children or vulnerable adults
may come into contact with this appliance, the following
precautions are recommended:
• Installaphysicalbarriersuchas:
- Adecorativerescreen.
- Adjustablesafetygate.
Never leave children alone near a hot stove, whether
operating or cooling down.
Teach children to NEVER touch the stove.
• Consider not using the stove when children will be
present.
• Useonlyspeciedcomponentsasreplacementparts.
Othercomponentsmaynotallowyourstovetooperate
as it was intended.
Contact your dealer for more information, or visit: www.
hpba.org/safety-information.
To prevent unintended operation when not using your
stoveforan extended periodoftime(summer months,
vacations, trips, etc):
Unplug stove from receptacle.
Due to high temperatures, this stove should be placed
awayfromtra󰀩c,furnitureanddraperies.
Childrenandadultsshouldbealertedtothehazardsof
high surface temperatures and should stay away to avoid
burnstotheskinand/orclothing.
Youngchildrenshouldbecarefullysupervisedwhenthey
are in the same room as the stove.
Clothing and other ammable materials should not be
placed on or near this stove.
Installation and repair of this stove should be done by
a qualified service person. The appliance should be
inspectedbeforeuseandatleastannuallybyaqualied
service person. It is imperative that control compartments
and circulating air passageways of this stove be kept
clean.
D. Appliance Safety
WARNING
!
THIS WOOD HEATER HAS A MANUFACTURER-SET
MINIMUM LOW BURN RATE THAT MUST NOT BE
ALTERED. IT IS AGAINST FEDERAL REGULATIONS
TO ALTER THIS SETTING OR OTHERWISE OPERATE
THIS WOOD HEATER IN A MANNER INCONSISTENT
WITH OPERATING INSTRUCTIONS IN THIS MANUAL.
Connect the power cord into a 120 VAC, 60 Hz grounded
receptacle. (A surge protector is recommended to protect
thecircuitboard.)Besurethepolarityoftheoutletthestove
is plugged into is correct.
NOTICE: Clearances may only be reduced by means
approved by the regulatory authority having jurisdiction.
E. California Safety Information
This product and the fuels used to operate this product
(wood), and the products of combustion of such fuels,
can expose you to chemicals including lead and carbon
black, which is known to the State of California to cause
cancer,andcarbonmonoxide,whichisknowtotheStateof
Californiatocausebirthdefectsorotherreproductiveharm.
For more information go to: www.P65Warnings.ca.gov
WARNING
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2363-90-00680C
G. Helpful Hints
When operating your Harman®XXV-TCPelletStove,follow
basic safety standards. Read these instructions carefully
before you attempt to operate the XXV-TC Pellet Stove.
Failure to do so may result in damage to property or personal
injuryandmayvoidtheproductwarranty.
Cleaning Burn Pot: Wheneveryourstoveisnotburning,
taketheopportunitytoscrapetheburnpottoremovecarbon
buildup.Avacuumcleanerishandytoremovetheresidue.
Be sure the stove is cold if you use a vacuum.
Carbonbuildupcanbescrapedloosewiththereburning
using the special tool provided with your stove. Scrape the
oorandsidesoftheburnpot.Thecarbonwillbepushed
outbytheincomingfuel.Alwaysweargloveswhenscraping
theburnpot.
Disposal of Ash:Ashesshouldbeplacedinasteelcontainer
withatightttinglid.Theclosedcontainerofashesshould
beplacedonanon-combustibleoororontheground,well
awayfromallcombustiblematerials,pendingnaldisposal.If
theashesaredisposedofbyburialinsoilorotherwiselocally
dispersed,theyshouldberetainedintheclosedcontainer
untilallcindershavethoroughlycooled.Otherwasteshall
notbeplacedinthiscontainer.
Soot and Flyash Formation and Need for Removal: The
productsofcombustionwillcontainsmallparticlesofyash.
The yash will collect in the exhaust venting system and
restricttheowoftheuegases.Incompletecombustion,
such as occurs during startup, shutdown, or incorrect
operation of the room heater will lead to some soot formation
whichwillcollectintheexhaustventingsystem.Theexhaust
ventingsystemshouldbeinspectedatleastonceeveryyear
to determine if cleaning is necessary.
Whenburningwoodpelletsonlow,thepotentialexistsfor
creosotetoform.Theventingsystemshouldbeinspected
periodically throughout the heating season to determine
if creosote buildup has occurred. If a signicant layer of
creosote has accumulated (1/8” or more), it should be
removedtoreducetheriskofachimneyre.Ifareoccurs,
calltheredepartment,shutdownthestove,andevacuate
the residence. Before using the appliance, have the venting
system thoroughly inspected and replace any damaged
components.
With any hearth appliance, installation of smoke detectors
is recommended on every level of the home.
Possible causes of smoke detector activation:
Paintcuringprocess-Openawindowneartheappliance
fortherstfewhoursofburning.
Exhaustbeingdrawnbackinsidethedwelling-Outsideair
connection to the appliance is necessary.
Vent leakage - Follow vent manufacturers instructions for
proper sealing.
CAUTION
!
This appliance must be vented to the outside
H. Fuel Specications
TheXXV-TCPelletStoveisapprovedforburninganygrade
ofpelletizedbio-massfuel.
Itshouldbenoted,thathigherashcontentfuelwillrequire
more frequent cleaning.
Themoisturecontentofpelletsmustnotexceed8%.Higher
moisturewillrobBTU’sandmaynotburnproperly.
Fuel should not be stored within the stove installation
clearances or within the space required for cleaning and
ash removal.
Fuel and Fuel Storage
Pellet fuel quality can uctuate from manufacturer to
manufacturer,andevenfrombagtobag.
Hearth & Home Technologies recommends using only fuel
thatiscertiedbythePelletFuelsInstitute(PFI).
Fuel Material
Madefromsawdustand/orotherwoodby-products.
Source material typically determines ash content.
Higher Ash Content Material
Hardwoods with high mineral content.
Bark and leaves as source material.
“Standard”gradepelletsandotherbiomass.
Lower Ash Content Material
Softwood;pine,r,etc.
Materials with lower mineral content.
“Premium” grade pellets.
Performance
Higher ash content requires more frequent maintenance.
“Premium” grade pellets will produce the highest heat
output.
Burning pellets longer than 1-1/2 inches (38mm) can
causeinconsistentfeedingand/orignition.
Clinkers
• Mineralsandothernon-combustiblematerials,likesand,
willturnintoahardglass-likesubstancewhenheated.
• Trees from di󰀨erent areas willvary inmineral content.
For this reason, some fuels will produce more clinkers
than others.
Moisture
• Always burn dry fuel. Burning fuel with high moisture
content takes energy to dry and tends to cool the
appliancethus,robbingheatfromyourhome.
• Damp pellet fuel could turn back into sawdust which
doesnotowproperlythroughthefeedsystem.
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2373-90-00680C
NOTICE
Hearth&HomeTechnologiesisnotresponsibleforstove
performanceorextramaintenancerequiredasaresultof
using fuel with higher ash or mineral content.
CAUTION
!
Tested and approved for use with wood pellets ONLY.
Burning of any other fuel will void your warranty.
CAUTION
!
Do not burn fuel that contains an additive.
Maycausehopperre
Damage to product may result
Read the list of ingredients on the packaging.
WARNING
!
Tested and approved for use with wood pellets ONLY.
Burning of any other fuel will void your warranty.
H. Fuel Specications (Cont.)
Storage
Woodpelletsshouldbeleftintheiroriginalsealedbag
until ready to use, to prevent moisture.
Donotstorefuelwithinthespeciedclearanceareas,or
in a location that will interfere with routine cleaning and
maintenance procedures.
BURNING COLORED PAPER, CARDBOARD,
SOLVENTS, TRASH AND GARBAGE OR ALTERING
THE STOVE FOR HIGHER HEAT OUTPUT MAY CAUSE
DAMAGE TO THE STOVE AND COULD RESULT IN
A HOUSE FIRE. USE ONLY APPROVED FUELS AND
FOLLOW ONLY THESE OPERATION GUIDELINES.
WARNING
!
NEVER USE GASOLINE, GASOLINE-TYPE LANTERN
FUEL, KEROSENE, CHARCOAL LIGHTER FLUID, OR
SIMILAR LIQUIDS TO START OR 'FRESHEN UP' A FIRE
IN THIS HEATER. KEEP ALL SUCH LIQUIDS WELL
AWAY FROM THE HEATER, WHILE IN USE.
WARNING
!
Odorsandvaporsreleasedduringinitialoperation.
Curing of high temperature paint.
• Openwindowsforaircirculation.
Odorsmaybeirritatingtosensitiveindividuals.
CAUTION
!
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2383-90-00680C
I. Quick Start Guide
2. Fill hopper with pellets
Initial start-up Only
1. Select Language
3.Adjustarrowstosetroomdesiredtemperature.
4.TouchtheOn/O󰀨PowerIcon.
Refer to Touch Manual for all other operations.
Please Note: The USB port on the EASY Touch Control is not a charging port for smartphones, tablets etc.
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2393-90-00680C
ISSUES SOLUTIONS
Metallic noise. Noise is caused by metal expanding and contracting as it
heats up and cools down, similar to the sound produced
byafurnaceorheatingduct.Thisnoisedoesnota󰀨ectthe
operation or longevity of your appliance.
Whiteashbuilduponglass. Thisisnormal.Cleantheglassusinganynon-abrasiveglass
cleaner.
Glasshasbuildupofblacksoot. Excessive build-up of ash. The lower burn settings will
produce more ash, the higher burn settings produce less.
Themoreitburnsonlowthemorefrequentcleaningofthe
glass is required.
Glass has turned dirty. Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce less.
Themoreitburnsonlowthemorefrequentcleaningofthe
glass is required.
Firehastallameswithblacktailsandislazy. The feed rate needs to be reduced or the burnpot needs
cleaning.Heatexchangerorexhaustblowerneedscleaning.
Smokystart-uporpu󰀨sofsmokefromtheairwash. Burnpotmaybedirty,cleantheburnpot.
Largeameatstart-up. This is normal. Flame will settle down once the re is
established.
Missed Ignition. Ensuretherearepelletsinburnpot.
Ensureholesinburnpotareclearofobstructionsabovethe
igniter. See Burnpot Maintenance.
Check to see if the ignitor is getting hot, if not replace ignitor.
*See manual ignition instructions for emergency heating
needs.
J. Frequently Asked Questions
Withproperinstallation, operation, and maintenance your appliance will provide yearsof trouble-free service. Ifyou do
experienceaproblem,thistroubleshootingguidewillassistinthediagnosisofaproblemandthecorrectiveactiontobe
taken.
Contact your dealer for additional information regarding operation and troubleshooting. Visit www.harmanstoves.
com to nd a dealer.
Touch Up Paint
Thetouchuppaintprovidedwithyourunitisforxingminorchipsorblemishesthatmayoccurafterstoveinstallation.
Unfortunately,becausethenishofyourstoveisbakedon,thistouchuppaintmaynotbeaperfectmatchtothecolorof
theoriginalnish.
To use this touch up paint:Ensurethestoveiscoolandthatthesurfacetobepaintedisclean.Applyinseverallightcoats
andtakecaretoonlycoatthechippedarea.Allowthepainttodryfor24hoursbeforetouchingorringthestove.
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2310 3-90-00680C
K. Cleaning Prompts, Messages and Errors
YourEASYTouchControlcommunicateswithyoubyshowingmessagesonthetopcenteroftheEASYTouchControlhome
screen.Ifyouhavemorethanonemessage,themessageswillshowconsecutivelyuntilyouacknowledgethemessageby
performing the task. These communications include:
PROMPTS
MESSAGES
ERRORS
Clean your stove. Call your Harman Dealer if problem
persists.
When prompted, scrape burnpot. Press check-mark to
reset.
When prompted, inspect and empty ash pan as needed.
Presscheck-marktoreset.
When prompted, inspect and perform total clean. Press
check-marktoreset.
Presscheck-markifyoulledthehopper.Ifyoudidnotll
hopper, The message will disappear in 30 seconds.
Replacethe2“AA”batteriesintheWirelessRemoteSensor.
If Wireless Remote Sensor batteries die, the Back Up
Sensor will continue to heat your home.
Check and close the front and ash doors for the stove to
continue to heat.
Close the hopper lid for the stove to continue to heat.
Fill the hopper with pellets. Press check-mark to reset. If
youdidnotllthehopper,the message will stop after30
seconds. This error only appears if “Show Fuel Gauges” is
turned on.
BatteriesinWirelessRemoteSensorhaveexpired.Replace
the2“AA”batteries.
Return Air Sensor has failed. Call your Harman Dealer.
Unit has failed to ignite. Scrape the burnpot. Call your
HarmanDealerifproblempersists.
Touch Control has lost communication to the stove. Call
your Harman Dealer.
ExhaustSensingProbe(ESP)asfailed.CleantheESP.If
issue persists, call your Harman Dealer.
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2311 3-90-00680C
2 2 Maintenance & Service
When properly maintained, your stove will give you many
yearsoftrouble-freeservice.Contact your dealer to answer
questionsregardingproperoperation,trouble-shootingand
service for your appliance. Visit www.harmanstoves.com to
ndadealer.Werecommendannualservicebyaqualied
service technician.
Note: Do not use a household vacuum to clean the stove.
We recommend that you use a shop vacuum that is equipped
withanedustltercalledaHEPAlteroravacuumspecially
madeforyashandsoot.USINGAVACUUMWHICHIS
NOTEQUIPPEDWITHAFINEDUSTFILTERWILLBLOW
FLYASHANDSOOTOUTINTOTHEROOM.
NOTE:THESTOVEMUSTBECOMPLETELYOUTBEFORE
YOU VACUUM THE STOVE. LIVE PELLET EMBERS, IF
SUCKEDINTOTHEVACUUM,WILLLIGHTTHEVACUUM
ONFIREANDMAYULTIMATELYCAUSEAHOUSEFIRE.
Follow the detailed instructions found in this section
for each step listed in the chart below.
Shock and Smoke Hazard
Turn unit to the off position, let appliance
completelycoolandcombustionfanmustbeo󰀨.
Nowyoucanunplugappliancebeforeservicing.
Smoke spillage into room can occur if appliance
isnotcoolbeforeunplugging.
• Riskofshockifappliancenotunpluggedbefore
servicing appliance.
CAUTION
!
NOTICE
Thetypeoffuelyouareburningwilldictatehowoftenyou
haveto clean yourburnpot.Clean more frequently if you
encounter heavy build-up of ash at the recommended
interval or you see soot coming from the vent. Not
properly cleaning your appliance on a regular basis
will void your warranty.
A. Proper Shutdown Procedure
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2312 3-90-00680C
B. Quick Reference Maintenance Chart
Frequency Cleaning Procedure Safety Measures Tips
Daily Scrape Burn pot Wearameresistantgloves3
Vigorous,strongscrapingspecically
nearneckofburnpot.Scrapeevery
time you add pellets or at least every
3bagsoffuel.2
Weekly
Empty Ash Pan
Wear protective gloves.1
Putashesintoasteelnon-
combustiblecontainerwithtight
ttinglidoutside.
Unitdoesnotneedtobeturnedo󰀨.
Reducetolowburnduringremoval.
Clean the Glass Stovemustbeturnedo󰀨andcold.
Monthly
Scrape&VacuumHeatExchanger Stovemustbeturnedo󰀨andcold. Useprovidedscraper.Scrapeback
andsidesofrebox.
Brush&vacuumthedistributionfan Stovemustbeturnedo󰀨,coldand
unplugged from power supply.
Useprovidedpaintbrush.This
shouldbedoneapproximatelyevery
25bags.2
Inspect Hopper lid gasket for
damage
Replace gasketing if frays, tears or
othervisibledamagetogasket.This
shouldbedoneapproximatelyevery
50bags.2
Clean Igniter
Stovemustbeturnedo󰀨,coldand
unplugged from power supply.
Wear protective gloves.1
Putashesintoasteelnon-
combustiblecontainerwithtight
ttinglidoutside.
Useprovidedpaintbrush.Vacuum
loose ash from around igniter and
insideburnpot.
Stove MUST be turned o󰀨, cold and unplugged from power supply for Yearly Cleaning.
Yearly4
Brush&vacuumthecombustionfan
andventing/exhaustpath
Wear protective gloves.1
Putashesintoasteelnon-
combustiblecontainerwithtight
ttinglidoutside.
Useprovidedpaintbrushtobrush
fanblades.*Useuebrushtoclean
ventingbeingcarefulnottodamage
the ESP.2
Inspect door gasket Replace gasketing if frays, tears or
othervisibledamagetogasket.
Brush & vacuum venting system
Wear protective gloves.1
Putashesintoasteelnon-
combustiblecontainerwithtight
ttinglidoutside.
*Auebrushofappropriatesizeandlengthmayneedtobepurchasedforpropermaintenance.
1.Protectivegloveswillhelppreventskinabrasionwhileworkingonsteelsurfaces.
2. Frequency of cleaning depends largely on fuel type. Lower quality pellets require most frequent cleaning.
3.Flameresistantgloveswillhelpprotectyourskinfrompotentialcontactwithheatorames.
4. Yearly cleaning is also known as a Total Clean. This requires completing all the Daily, Weekly, Monthly and Yearly
maintenancementioned.Thisshouldbedonebeforeyoubeginburningtheuniteachheatingseason.
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2313 3-90-00680C
C. Unit Maintenance
Daily/Weekly Maintenance:Itisrecommendthattheburn
potbescrapedwheneveraddingfuel;takingtheopportunity
tocleantheburnpotwillinsureproperdailyoperation.
Scraping the Burn Pot-
• Usingameresistantgloves,vigorouslyscrapethetop
holedsurfaceandsidesoftheburnpotdowntoauger
tube,besuretoconcentrateintheneckoftheburnpot.
Figure 2.1.
• Scrapeloosenedmaterialoveredgeofburnpotgrateinto
the ashpan.
If needed, empty the ash pan while adding fuel and after
scrapingtheburnpot.
Figure 2.1
Monthly Maintenance: It is recommend that the unit
be shut down and unplugged from any power source for
a monthly cleaning. Monthly cleanings will insure proper
operation of your unit throughout the heating season.
• CleaningGlass-Onceunitiscold,useanon-abrasive
glass cleaner on glass and wipe clean.
• ScrapeandVacuumHeatExchanger.
Cleaning the Heat Exchanger-
CleantheheatexchangerwithscraperasshowninFigure
2.2.Brushorscrapetheinsideofthestovetoremoveyash.
Remove the ash pan and dispose of ashes in an approved
manner, according to local codes.
Figure 2.2
Scrape heat
exchanger
with arrow
scraper tool.
Cleaning the Burn Pot-
Vigorously scrape the top holed surface and sides of the
burnpotdowntoaugertube,assuggestedintheDaily/
Weekly Maintenance Section.
• Usethesuppliedallenwrenchtoremoveanybuild-upthat
mayhaveaccumulatedintheholesoftheburnpotgrate.
Simply push the allen wrench down through each hole
ensuringitisclearofanybuild-uppayingattentionnotto
damage the igniter element in the process. Figure 2.6.
Figure 2.3
Disconnect the power to the unit before removing
cover.
!
DANGER
Figure 2.4
WingThumbScrews
• Loosenthe(2)wingthumbscrewsonthelowerfrontangle
oftheburnpot.Figure2.4
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2314 3-90-00680C
• Lifto󰀨theclean-outcovertoopenthebottomclean-out
chamber.Figure2.5
• Cleanashbuildupfrominsidethechamberwhilecover
iso󰀨.Usethescrapertotaponthetopfrontedgeofthe
burnpot.Thiswillhelpknockpiecesofash,loosenedby
the scraping process, down through the holes. It also helps
knockashbuildupfromtheigniterelementandbracket.
Clean Ash Accumulation
Figure 2.5
Cleaning Igniter Bracket-
Check cleanliness of the igniter and inner burnpot. If the
igniterhasashbuildupitmustberemovedtoinsureproper
ignition.Usetheprovidedbrushtoremoveashbuildupfrom
inandaroundtheigniter.Onceashisloosevacuumaround
igniterandatthebaseofburnpot.Figure2.6.
Note: The hot lead/cold lead connection must always
be pulled to the rear of the feeder body before
operation.
Use caution when cleaning burn pot clean-out
chamber. Do not damage the high temperature igniter
wires.
WARNING
!
Clean Ash Accumulation
Figure 2.6
Yearly Maintenance: Cleaning the Combustion Fan
Chamber-
• Removethecombustionblowerbylooseningthe2Thumb
Screws and Rod (Figure 2.7), twisting the combustion
blower mount plate counterclockwise to unlock, and
pullingtheblowerout.
Figure 2.8
Cleantheseareaswithbrush
and vacuum
• Theexhaustpassagemayneedcleanedaswell.Keep
inmindtheESPSensorislocatedjustinsidetheexhaust
passage Figure 2.9. Be sure not to damage the ESP
Sensor while cleaning this area.
Figure 2.7
Loosen(2)
ThumbScrews
and Rod
• Cleanthecombustionblowerhousingandfanbladewith
abrushandavacuumcleanerFigure2.8.
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2315 3-90-00680C
Figure 2.9
Be careful not to
damageESPprobe
when cleaning with
brush.
Caring for your Glass-
The glass used in your stove is manufactured to exact
standardstowithstandthehighheatofthere,butlikeall
glass,itmustbetreatedwithcommonsenseandcare.Never
abusetheglassbyslammingthedoorshutorstrikingthe
glasswithaheavyobject.Iftheglassisbrokenordamaged,
donotoperatethestoveuntilithasbeenreplaced.
Glass - Replacement:
Ifthestove’sglassiscrackedorbroken,youmustreplace
it before operating your stove. Remove pieces carefully.
Replace glass only with Harman® replacement glass; do
not use substitutes.
Carefully remove damaged glass, gasket material, and glass
clips(setaside).Figure2.10.
Install the self adhesive 3/16” gasket material around the
front face of the glass. Set the glass panel and gasket gently
ontothedoor.Installtheglassclipsand1/4-20X3/8”screws.
Note:1/4-20X3/8”screwsonlyneedtobesnugt.Donot
overtighten.
Glass - Cleaning:
Sometimesitwill benecessaryto cleanaccumulatedash
from the glass surface; allowing this ash to remain on the
glass for long periods can result in “etching” due to the acidity
of the ash. Never clean the glass while it is hot, and do not
useabrasivesubstances.Washthesurfacewithcoolwater
andrinsethoroughly.Youmaywishtouseanon-abrasive
cleanerspecicallydesignedforuseonstoveglass.Inany
case,drythoroughlybeforerelightingyourstove.
Inspect all Gaskets-
While the unit is cool, inspect all door gaskets to insure proper
seal.Thegasketshouldbecontinuouswithoutfraysortears;
havingplyablegasketmeanshavingacorrectsealforproper
operation. Figure 2.10.
Glass Gasket
Replace glass only with high
temperature ceramic glass.
Inspect door gasket during
cleaning and inspection
(4)GlassClips
(4)1/4-20X3/8”
Button Head Screw
Figure 2.10
Distribution Blower-
Checkingthedistributionblowersyearlyisagoodhabitto
get into. Dust, animal hair or anything else that can make
its way into that area can drastically cut down on the air
movement throughout the unit ultimately causing less of a
heatinge󰀩ciency.
Oncetheunitisshutdownandcooled,unplugtheunitfrom
itspowersupply.Removetheleftandrightrearpanels.Once
removed,youwillhaveaccesstothedistributionblowers.
Figure 2.11.
Remove Left & Right Rear Access Panels
Figure 2.11
DistributionBlower
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2316 3-90-00680C
DistributionBlower
Figure 2.12
Once access is gained to the rear of the unit, thoroughly
vacuumaroundtheDistributionBlowers.Figure2.12.
Cleaning Venting System-
Its is recommend that a certied chimney sweep perform
service and inspection to your chimney system to insure
your unit is vented safely and in accordance to local code.
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2317 3-90-00680C
A. Service Parts
3 3 Reference Material
Service Parts XXV-TC
Beginning Manufacturing Date: Sept 2016
Ending Manufacturing Date: Active
Pellet Stove
1-90-680000-1 (Black) (Beginning Manufacturing Date: Sept 2016)(Ending Manufacturing Date: Feb 2020)
1-90-680000-14 (Majolica Brown) (Beginning Manufacturing Date: Sept 2016)(Ending Manufacturing Date: Feb 2020)
1-90-680000-20 (Dark Blue)(Beginning Manufacturing Date: Sept 2016)(Ending Manufacturing Date: April 2019)
1-90-680000-21 (Frost) (Beginning Manufacturing Date: Sept 2016)(Ending Manufacturing Date: Feb 2020)
1-90-680000-22 (Black Porcelain)(Beginning Manufacturing Date: Sept 2016)(Ending Manufacturing Date: April 2019)
1-90-680000-30 (Twilight) (Beginning Manufacturing Date: Sept 2016)(Ending Manufacturing Date: Feb 2020)
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24 25
26
27
28
29
30
31
32
1
2
3
4
5
6
7
Part number list on following page.
08/23
1-90-680001-1 (Black w/Wireless) (Beginning Manufacturing Date: Feb 2020)
1-90-680001-14 (Majolica Brown w/Wireless) (Beginning Manufacturing Date: Feb 2020)
1-90-680001-21 (Frost w/Wireless) (Beginning Manufacturing Date: Feb 2020)(Ending Manufacturing Date: April 2021)
1-90-680001-30 (Twilight w/Wireless) (Beginning Manufacturing Date: Feb 2020)
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2318 3-90-00680C
Service Parts XXV-TC
Beginning Manufacturing Date: Sept 2016
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number and
serial number when requesting service parts from your dealer or distributor. Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
1Pellet Tailpipe Cast 3-00-247237 Y
2 Gasket Set, Burn Pot & Tailpipe Pkg of 5 Sets 1-00-07381 Y
3 Right Feeder Shield 1-10-677885A Y
4 Left Feeder Shield 1-10-677084A Y
5 Combustion Box Insulation 3-44-677042
6 Rear Shield Retainer 2-00-677086L
7 Combustion Blower 1-00-02275 Y
Gasket SRV8344-004
Fan Blade 1-10-574500A Y
Blower Mount Plate w/Studs and Nuts 2-00-680007L Y
Blower Mounting Studs and Nuts 5 Sets 1-00-832150
8Di󰀨erential Switch 3-20-6866 Y
9 Thermister Probe (ESP Probe) 3-20-00844 Y
10.1 Touch Control 1-00-777552 Y
Touch Control Screws Pkg of 30 SRV8787-011
Cable Cover Gasket Post HF1670987 3-44-777549
10.2 Hopper Knob w/Screw 1-00-02000-1
10.3 Hopper Lid Glass 3-40-777770 Y
10.4 Top
Black Paint 4-00-677057P
Majolica Brown Porcelain 1-10-677057-14
Dark Blue Porcelain 1-10-677057-20
Frost Porcelain 1-10-677057-21
Black Porcelain 1-10-677057-22
Twilight 1-10-677057-30
Gasket, 3/8 x 1/2 20 Ft 1-00-375501 Y
10.5 Ball Plungers and Retainers 6 Sets 1-00-5500
10.6 Hinge w/Hardware 1-00-777771 Y
10.7 Dowel Pin, 1/4 x 3/4 Pkg of 15 3-30-2015-15
10.8 Hinge Pin Plate w/Hardware 1 Set 1-00-777560
10.9 Complete Latch 2 Sets 1-00-0669697 Y
10.10 Screw Post Kit 20 Sets 1-00-129004 Y
Additional service part numbers appear on following page.
10.1
10.2
10.3
10.4
10.5
10.6
10.7
10.8
10.9
10.10
# 10 Hopper Lid Assembly
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2319 3-90-00680C
Service Parts XXV-TC
Beginning Manufacturing Date: Sept 2016
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number and
serial number when requesting service parts from your dealer or distributor. Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
11 Hopper Assembly No longer available 1-10-680010A
Gasket 3/8 X 1/2 (non-enamel) 20 Ft 1-00-375501 Y
Gasket 5/8 X 1/2 (enamel) 20 Ft 1-00-625501 Y
Gasket, Hopper Throat 3-44-677185 Y
Control Board 1-00-05372 Y
12 Left Side
Black Paint 4-00-677055P
Majolica Brown Porcelain 1-10-677055-14
Dark Blue Porcelain 1-10-677055-20
Frost Porcelain 1-10-677055-21
Black Porcelain 1-10-677055-22
Twilight 1-10-677055-30
13 Leveler Feet Pkg of 4 1-00-12302
14 Airwash Reducer 1-00-677300
15 Ash Door Gasket Retainer 2-00-677025B
16 Ashlip
Black Paint 4-00-677058P
Majolica Brown Porcelain 1-10-677058-14
Dark Blue Porcelain 1-10-677058-20
Frost Porcelain 1-10-677058-21
Black Porcelain 1-10-677058-22
Twilight 1-10-677058-30
17 Ash Pan 1-10-677044 Y
Ash Pan Parts 1-00-68027
18 Flame Guide 3-00-03000 Y
19 Burn Pot See following pages
20 Load Door Assembly See following pages
21 Ash Door Weldment 1-10-677026A
Gasket, Ash Door 30 Ft 1-00-71611 Y
22 Cable Lanyard 3-31-677070
23 Ash Door Stop 2-00-677096B
24 Distribution Blower Mount 2-00-677006L
25 Distribution Blower 1-00-29145 Y
26 Hinge Plate Qty 2 req 3-00-674047
27 Extension Spring 3-31-2181
28 Wiring Harness 3-20-08888 Y
29 Right Side
Black Paint 4-00-677056P
Majolica Brown Porcelain 1-10-677056-14
Dark Blue Porcelain 1-10-677056-20
Frost Porcelain 1-10-677056-21
Black Porcelain 1-10-677056-22
Twilight 1-10-677056-30
Additional service part numbers appear on following page.
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2320 3-90-00680C
Service Parts XXV-TC
Beginning Manufacturing Date: Sept 2016
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide model number and
serial number when requesting service parts from your dealer or distributor. Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
30 Capacitor 1-00-00276 Y
31 Gasket Set, Burn Pot & Tailpipe Pkg of 5 Sets 1-00-07381 Y
32 Feeder Assembly
32.1 Feeder Body 1-10-680021A Y
32.2 Slide Plate 1-10-777690A Y
32.3 Feed Cover & Gasket 2 Sets 1-00-677122 Y
32.4 Pusher Arm 1-10-677187W Y
Pillow Block Pkg of 4 3-31-3614087-4 Y
32.5 Auger 3-50-00565 Y
Gasket, Auger Pkg of 5 1-00-888196
32.6 Bearing Retainer w/Hardware 1-00-04035 Y
Cam Bearing 3-31-3014 Y
32.7 Cam Block Assembly 1-10-777950A Y
32.8 Gear Motor 3-20-00677 Y
32.9 Motor Mount w/Hardware 1-00-777598 Y
32.1 Feeder Crossover Tube Kit 1-00-67900 Y
32.11 Gasket, Snout Pkg of 10 3-44-677160-10 Y
32.12 Air Intake 1-10-06810A
32.13 Gasket, Air Intake Pkg of 6 3-44-72224-6 Y
Silicone Cap Pgk of 10 3-99-123/10
Additional service part numbers appear on following page.
#32 Feeder Assembly
32.1
32.2
32.3
32.4
32.5
32.6
32.7
32.8
32.9
32.10
32.11
32.12
32.13
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2321 3-90-00680C
Service Parts XXV-TC
Beginning Manufacturing Date: Sept 2016
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
19.1 Burn Pot Assembly 1-10-00675 Y
Gasket, CERMEX 3-44-237639 Y
19.2 Igniter 3-20-677200 Y
Pkg of 10 1-00-677200 Y
19.3 Igniter Cradle, Holder & Bottom 1-00-777907
19.4 Thumbscrew Pkg of 10 3-31-782108-10 Y
19.5 Clean Out Cover 2 Sets 1-00-06623 Y
20 Load Door Assembly
20.1a Load Door Assembly
Black Paint 1-10-677099A Y
Majolica Brown Porcelain 1-10-677099A-14 Y
Dark Blue Porcelain 1-10-677099A-20 Y
Frost Porcelain 1-10-677099A-21 Y
Black Porcelain 1-10-677099A-22 Y
Twilight 1-10-677099A-30 Y
20.1b Door Only W/Rope
Black Paint 4-00-674053A Y
Majolica Brown Porcelain 4-00-674053-14A Y
Dark Blue Porcelain 4-00-674053-20A Y
Frost Porcelain 4-00-674053-21A Y
Black Porcelain 4-00-674053-22A Y
Twilight 4-00-674053-30A Y
Additional service part numbers appear on following page.
#19 Burn Pot Assembly
20.1
20.2
20.3
20.4
20.5
20.6
20.7 20.8
20.9
#20 Load Door Assembly
19.3
19.4
19.5
19.1
19.2
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2322 3-90-00680C
Service Parts XXV-TC
Beginning Manufacturing Date: Sept 2016
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or
distributor. Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer or distributor.
Stocked
at Depot
ITEM DESCRIPTION COMMENTS PART NUMBER
20.2 Air Grill 3-00-677004P
20.3 Letters 2-00-677022S
20.4 Door Rope 15 Ft. 1-00-1203589 Y
20.5 Glass Rope 10 Ft. 1-00-1186258229 Y
20.6 Door Glass W/Gasket 1-00-677000 Y
20.7 Glass Clips & Hardware Pkg of 4 1-00-249140 Y
20.8 Latch Trim Plate, Enamel Only 2-00-674206P
20.9
Handle Assembly
2 Sets 1-00-249119 Y
Contains: Handle, 6mm Washer, SHCS, Dowel, Plunger,
SSS, BHSCS
Wooden Handle & Bolt Pkg of 2 1-00-00247 Y
Latch Retainer, Load Door 2-00-674098S
Latch Roller Hardware 1-00-05230 Y
Contains: SHCS, 2 Nuts, 2 Bushings
Extras
Burn Pot Scraper Pkg of 10 2-00-773850-10
Communication Cable 3-20-72662 Y
Distribution Blower Heat Shield 2-00-677041B
Draft Meter Assembly 1-00-00637 Y
Draft Meter Bolt & Tube 1-00-04004
Labels, Caution & Danger 10 each 1-00-200408541
Power Cord 3-20-51578 Y
Line Filter 3-20-803744 Y
Rear Shield Spacer 2-00-677087L
Return Air Sensor 3-20-08780 Y
Silicone Tubing, 1/8” 5 Ft. 1-00-5113574 Y
Wireless Room Sensor 3-20-777556 Y
Touch Up Paint
Black Paint 3-42-19905
Majolica Brown Porcelain 1-00-0014
Dark Blue Porcelain 1-00-0020
Frost Porcelain 1-00-0021
Black Porcelain 1-00-0022
Twilight 0001285
Manual Pack
Black Paint SRV8680-001
Majolica Brown Porcelain SRV8680-014
Dark Blue Porcelain SRV8680-020
Frost Porcelain SRV8680-021
Black Porcelain SRV8680-022
Twilight SRV8680-030
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2323 3-90-00680C
Hearth & Home Technologies LLC
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances
(each a “Product” and collecvely, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”)
that are purchased from a HHT authorized dealer or distributor.
WARRANTY COVERAGE:
HHT warrants that the Products and their Component Parts will be free from defects in materials and workmanship for the applicable
period of Warranty coverage set forth in the table below (“Warranty Period”). If a Product or Component Parts are found to be
defecve in materials or workmanship during the applicable Warranty Period, HHT will, at its opon, repair the applicable Component
Part(s), replace the applicable Component Part(s), or refund the purchase price of the applicable Product(s). The maximum amount
recoverable under this Warranty is limited to the purchase price of the Product. This Warranty is transferable from the original purchaser
to subsequent owners, but the Warranty Period will not be extended in duraon or expanded in coverage for any such transfer. This
Warranty is subject to condions, exclusions, and limitaons as described below.
WARRANTY PERIOD:
Warranty coverage begins at the date of installaon. In the case of new home construcons, Warranty coverage begins on the date of
rst occupancy of the dwelling or six months aer the sale of the Product(s) by an independent, authorized HHT dealer or distributor,
whichever occurs earlier. However, the Warranty coverage shall commence no later than 24 months following the date of Product
shipment from HHT, regardless of the installaon or occupancy date.
The term “Lifeme” in the table below is dened as: 20 years from the beginning date of warranty coverage for gas appliances, 10 years
from the beginning date of warranty coverage for wood and pellet appliances, and 5 years from the beginning of warranty coverage
for standalone gas log sets. These me periods reect the minimum expected useful lives of the designated Component Parts under
normal operang condions.
Page 1 of 2
4021-645M 9/21
Component
Parts Labor Gas Pellet Wood Electric Venting Component Parts Covered by this Warranty
XAll parts except as covered by Warranty Conditions,
Warranty Exclusions, and Warranty Limitations listed
X X Igniters, Auger Motors, Electronic Components, and
Glass
X
Electrical components limited to modules, remotes/wall
switches, valves, pilots, blowers, junction boxes, wire
harnesses, transformers and lights (excluding light bulbs)
X X Molded Refractory Panels, Glass Liners
X
(Vented and Vent Free gas log sets not sold as
X
X X Castings, Medallions and Baffles
6 years 3 years XCatalysts
7 years 3 years X X Manifold tubes, HHT Chimney and Terminations
10 years 1 year X
Limited
Lifetime 3 years XXX Firebox and heat exchanger, FlexBurn® System
(engine, inner cover, access cover and fireback)
1 Year None XXXXX All purchased replacement parts
Warranty Period HHT Manufactured Appliances and Venting
All parts including handles, external enameled
components and other material except as covered by
Warranty Conditions, Warranty Exclusions, and
Warranty Limitations listed
2 years
X
1 Year X X X
2 Years
5 years 1 year
Firepots, burnpots, mechanical feeders/auger
assemblies
3 years X
5 years
B. Limited Lifetime Warranty
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2324 3-90-00680C
WARRANTY CONDITIONS:
Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are
purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers
is available on the HHT branded websites.
This Warranty is only valid while the applicable Product remains at the site of original installaon.
This Warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the applicable Product is
authorized to sell applicable Product.
Contact your installing distributor or dealer for Warranty service. If the installing dealer or distributor is unable to provide
necessary parts, contact the nearest HHT authorized dealer or supplier. Addional service fees may apply if you are seeking
Warranty service from a dealer other than the dealer from whom you originally purchased the applicable Product.
No HHT consumer should bear cost of warranty service or costs incurred while servicing warranty claims (i.e., travel, gas, or
mileage) when the service is performed within the terms of this Warranty. Check with your dealer or distributor in advance for
any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this Warranty.
WARRANTY EXCLUSIONS:
This Warranty does not cover the following:
Changes in surface nishes as a result of normal use. As a heang appliance, some changes in color of interior and exterior surface
nishes may occur. This is not a aw and is not covered under the Warranty.
Damage to printed, plated, or enameled surfaces caused by ngerprints, accidents, misuse, scratches, melted items or other
external sources and residues le on the plated surfaces from the use of abrasive cleaners or polishes.
Repair or replacement of parts that are subject to normal wear and tear during the Warranty Period are not covered. These parts
include: paint, wood and pellet gaskets, rebricks, grates, ame guides, baeries and the discoloraon of glass.
Minor expansion, contracon, or movement of certain parts causing noise. These condions are normal and complaints related to
this noise are not covered by this Warranty.
Damages resulng from: (1) failure to install, operate, or maintain the applicable Product in accordance with the installaon
instrucons, operang instrucons, and lisng agent idencaon label furnished with the applicable Product; (2) failure to
install the applicable Product in accordance with local building codes; (3) shipping or improper handling; (4) improper operaon,
abuse, misuse, connued operaon with damaged, corroded or failed components, accident, or improperly/incorrectly performed
repairs; (5) environmental condions, inadequate venlaon, negave pressure, or draing caused by ghtly sealed construcons,
insucient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels
other than those specied in the operaon instrucons; (7) installaon or use of components not supplied with the applicable
Product or any other components not expressly authorized and approved by HHT; (8) modicaon of the appliance not expressly
authorized and approved by HHT in wring; and/or (9) interrupons or uctuaons of electrical power supply to the applicable
Product.
Non-HHT venng components, hearth connecons or other accessories used in conjuncon with the applicable Product.
Any part of a pre-exisng replace system in which an insert or a decorave gas applicable Product is installed.
HHT’s obligaon under this Warranty does not extend to the Products capability to heat the desired space. Informaon is provided
to assist the consumer and the dealer in selecng the proper Product for the applicaon. Consideraon must be given to the
Product locaon and conguraon, environmental condions, insulaon and air ghtness of the structure.
This warranty is void if:
The applicable Product has been over-red, operated in atmospheres contaminated by chlorine, uorine, or other damaging
chemicals. Over-ring can be idened by, but not limited to, warped plates or tubes, deformaon/warping of interior cast iron
structure or components, rust colored cast iron, bubbling, cracking and discoloraon of steel or enamel nishes.
The applicable Product is subjected to prolonged periods of dampness or condensaon.
There is any damage to the applicable Product due to water or weather damage which is the result of, but not limited to, improper
chimney or venng installaon.
LIMITATIONS OF REMEDIES AND LIABILITY:
EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED
HEREIN. The owners exclusive remedy and HHTs sole obligaon under this Warranty or in contract, tort or otherwise, shall be
limited to replacement of the Component Part(s), repair of the Component Part(s), or refund of the original purchase price of the
applicable Product(s), as specied above; provided, however, that (i) if HHT is unable to provide replacement of the Component
Part(s) and repair of the Component Part(s) is not commercially praccable or cannot be mely made, or (ii) the customer is
willing to accept a refund of the purchase price of the applicable Product(s), HHT may discharge all such obligaons by refunding
the purchase price of the applicable Product. In no event will HHT be liable for any incidental or consequenal damages caused
by defects in the applicable Product. Some States do not allow the exclusion or limitaon of incidental or consequenal damages,
so the above limitaon or exclusion may not apply to you. This Warranty gives you specic legal rights and you may also have
other rights which vary from State to State. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States do not allow limitaons on how long an
implied warranty lasts, so the above limitaon may not apply to you.
Page 2 of 2
4021-645M 9/21
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2325 3-90-00680C
C. Loss of Power
Harman pellet burning appliances rely on a combustion
blowertoremoveexhaustfromtherebox.Apowerfailure
will cause the combustion blower to stop running, which
mayleadtoexhaustseepageintotheroom.Verticalrisein
the venting system can help create natural draft, which may
reducethelikelihoodofexhaustleakageintothehome.
Installationofalow-costuninterruptiblepowersupply(UPS)
orbatterybackupsystemcanhelpensuretheunitsshuts
down without any minor smoke leakage into the home.
Harman recommends the installation of one of these two
systems for areas prone to power outages.
There is one Harman® approved UPS option for your
appliance:
Uninterruptible Power Supply UPSbatteryback-upsare
availableonlineoratcomputerando󰀩ceequipmentstores.
Your Harman® appliance with Rev E or later software
available beginning in November 2010 may be plugged
directly into a Harman® approved UPS:
TrippLite model INTERNET750U is tested and
approved. Other brands or models may not be
compatible.
When power is lost, a fully charged UPS will power a safe,
combustion blower only shut-down. Your appliance will
pulsetheblowereveryfewsecondstoclearexhaustuntil
thereisout. NOTE: The UPS provides safe shut-down
only. It is not intended for continued operation.
• A Inverter/Charger connects to a 12 volt deep cycle
battery that will run your appliance for up to eight (8)
hours. It includes a trickle charge feature that keeps your
batterychargedwhenpowerisavailable.NOTE: If the
powerisoutforlongerthanbatterylife,smokeleakage
maystill occurunlessyourstove hasbeensafelyshut
down.
For an approved Inverter/Charger refer to www.
harmanstoves.com.
Your appliance will recognize when power is restored. What
happens depends on ESP temperature and whether it is
equipped with automatic ignition:
In “Automatic” Mode, units equipped with automatic
ignition will respond to the set point and ESP temperature
and resume normal operation.
In “Idle” Mode, or for units without automatic ignition:
If the ESP is cool, the appliance will remain shut
down.
• IfthereisoutandtheESPisstillwarm,thefeeder
mayrestart.Sincethereisout,theESPtemperature
willnotrise.Theunitwillthenshut-down,andmay
ashasix-blinkstatuserror.(SeeESPerrorcodes)
• If the re is still burning, it will resume normal
operation.
Contact your dealer if you have questions about UPS
compatibilitywithyourappliance.
IMPORTANT! : UPS or Battery Backup cannot prevent smoke
leakage from an improperly maintained unit. Keep the venting
system clean and free from obstructions and maintain all
gaskets to keep an airtight seal.
Use only Harman® approved battery back-up devices.
Other products may not operate properly, can create
unsafe conditions or damage your appliance.
CAUTION
!
Always keep appliance doors and hopper lid closed
and latched during operation and during power
failures to minimize risk of smoke or burn-back.
D. Emergency Manual Ignition
Harman® pellet stoves and inserts should be lit using the
automatic ignition system. This is the safest and most
reliablewayforignitingtheunit.Intheeventtheautomatic
igniterisnotfunctioning,thestepsbelowmaybefollowed
to manually light the stove or insert in the “Constant Burn”
mode. Manual lighting is for emergency purposes only,
andtheignitershouldberepairedorreplacedassoonas
practical.
WARNING
!
Only use restarter commercially marketed for pellet
stoves and inserts, including wax coated wood chips,
pellet starter gel and pellet igniter blocks. Use of any
othertypeofrestarterisprohibited.
To avoid serious injury or death read and follow
manufacturer’swarningandinstructionsforuseofrestarter.
Useofrestarterisonlypermittedwhenperformingacold
start.
Never attempt to manually light a stove or insert that has
been operated recently and is not at room temperature.
If automatic ignition was attempted, be sure to give the
stove or insert at least 30 minutes or longer to cool to room
temperature.
Besurethatthestoveorinsertisinthe“Igniter-Disabled”
mode of operation.
Once all the precautions have been taken, follow these
steps:
1.On the touch control, select the Burn Mode icon then
select “Constant Burn”.
2. ArrowbackandselecttheIgnitericonthenselect“Manual”
fortheignitionmethod.SelecttheHomeIcontogoback
to the Main Menu.
3.Fillburnpotwithpellets,onlyhalfway.(DoNotOverFill).
4.Add firestarter to pellets following manufacturer’s
instructions.
5.Lightpelletrestarterwithamatch,andclosethedoor,
touchtheOn/O󰀨icononthehomescreen.Operationwill
beginwhentherereachesthepropertemperature.
WARNING
!
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2326 3-90-00680C
ISSUES SOLUTIONS
Stove does not feed No fuel in hopper.
• Fireboxdraftmaybetoolowforsensingswitchinfeeder
circuit to operate. Check for closed doors, loose or missing
gasket on doors or hopper lid.
Restriction in the hopper or feeder. Remove all fuel and
examine.Cleartheobstruction.
Feed motor has failed.
Partiallyburnedpellets Feed rate too high.
• Poorairtofuelmixture.(Checkburnpotclean-outcover
and air intake).
• Burnpotmayneedtobecleaned.
• Combinationofalltheabove.
Smoke smell Sealtheventpipejointsandconnectiontostovewithz.The
exhaustventistheonlypartofthesystemthatisunderpositive
pressure.
Fire has gone out No fuel in hopper.
• Draftistoolow,blockedue.
• Somethingisrestrictingfuelow.
Hopper lid not closed properly.
• Feedmotororcombustionfanhasfailed.
Smokeisvisiblecomingoutofvent • Air-fuelratioistoorich.
-Feedratetoohigh.
-Drafttoolowcausedbyagasketleak.
Low heat output Feed rate too low.
• Drafttoolowbecauseofgasketleak.
Poor quality or damp pellets.
• Combinationof1and2.
Stovedoesnotignitebutigniterisoperatingcorrectly • Burnpothasexcessashlocatedaroundigniterandbracket.
• Burpotgrateholesareblockedorpartiallyblock.
E. Troubleshooting
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2327 3-90-00680C
Harman® • XXV-TC Owner’s Manual_R28 • 2018 -___ • 08/2328 3-90-00680C
F. Contact Information
Please contact your Harman® dealer with any questions or concerns.
For the location of your nearest Harman® dealer,
please visit www.harmanstoves.com.
- NOTES -
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
DO NOT DISCARD THIS MANUAL
NOTICE
Leave this manual with
partyresponsibleforuse
and operation.
Important operating
and maintenance
instructions included.
Read, understand and follow
these instructions for safe
installation and operation.
Printed in U.S.A.
abrandof
Hearth & Home Technologies
352MountainHouseRoad,Halifax,PA17032
www.harmanstoves.com
1

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