Helpline 00800 31133113
22
HOTLINE
To support our customers, we have set up a HOTLINE.
However, all frequently asked questions are answered in this manual.
Please read this manual carefully and make yourself familiar with the ope-
ration of your easytip remote control before you contact our HOTLINE.
It is likely that your question is answered in the "Troubleshooting" sec-
tions below.
PLEASE NOTE!
Before you call the HOTLINE, please write down the brand and model of
your original remote control(s) and the device(s).
Troubleshooting
Q. LED does not come on!
A. Check and ensure that the batteries have been inserted correctly.
Replace used batteries.
Q. My device/brand is not listed in the code list!
A. Complete an automatic code scan.
Q. I have found the code for my device, but certain functions (e.g.
Teletext or AV key) are not working properly!
A. You are using a code that is only partly compatible with your device.
Repeat the programming procedure using the next code in the list.
Q. I have entered all codes for the brand of my device, but there are still
certain functions and keys that do not work!
A. Complete an automatic code scan.
Q. I have tried to carry out an automatic code scan, but my device is not
responding.
A. The automatic code scan searches through all codes and therefore takes
approximately 8 minutes. Please be patient and repeat the automatic
code scan for at least 8 minutes.
Q. I have carried out an automatic code scan for at least 8 minutes.
However, my easytip has not found a code that works properly!
A. The remote control might not be compatible with your device, or your
device is an older model, which is not supported by the latest remote
controls. If you think that this could be the case, please call our
HOTLINE.
User Manual
