706711
50
Verklein
Vergroot
Pagina terug
1/64
Pagina verder
VIVE Cosmos User guide
Contents
System requirements
What's inside the box? 5
What are the system requirements? 5
Headset and headphones
Headset 7
Headphones 24
Common solutions 35
Link box
About the link box for VIVE Cosmos 36
Connecting the headset to your computer via the link box 37
Restarting the link box 37
Can I use older versions of the link box with VIVE Cosmos? 37
Can I use a laptop with VIVE Cosmos? 38
Converter
About the converter for VIVE Cosmos 39
Connecting the headset to your computer via the converter 40
Restarting the converter for VIVE Cosmos 40
Can I use a laptop with VIVE Cosmos? 41
Controllers
About the VIVE Cosmos controllers 42
Inserting the batteries into the controller 44
Removing the batteries from the controller 45
Attaching the lanyards to the controllers 45
Turning the controllers on or off 46
Pairing the controllers with the headset 47
Checking the battery level of the controllers 47
Play area
What is the play area? 48
Planning your play area 48
Choosing the play area 49
Setting up VIVE Cosmos for the first time 49
Setting up the play area 50
Resetting the play area 51
What is the recommended space for the play area? 51
Can I include space occupied by furniture for the play area? 51
Does VIVE Cosmos store my room or environment image? 51
Will VR apps that are for limited spaces or stationary experiences only work with a room-scale setup? 51
How do I resolve download errors during VIVE Setup installation? 51
I can't complete the room setup. What should I do? 52
2 Contents
VIVE Reality System
What is VIVE Reality System? 53
What is Lens? 53
What is Origin? 54
Settings
Disabling Volume limit 56
Capturing screenshots in VR 56
Seeing real surroundings 56
Enabling motion compensation 57
Updating the firmware 57
Troubleshooting VIVE Cosmos 57
Joining the VIVE Cosmos beta program 58
Setting the power supply frequency 58
What do the error codes and messages mean? What can I do? 58
Trademarks and copyrights
Index
3 Contents
About this guide
We use the following symbols to indicate useful and important information:
This is a note. It provides detailed information for setup, common questions, and what to do in
specific situations.
This is a tip. It will give you an alternative way to do a particular step or procedure that you may
find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This is a warning. Take note to avoid potential problems or prevent damage to your hardware.
Information contained in this guide may have changed. For the most up-to-date information,
including the latest version of this guide, go to VIVE Support.
Before using the product, carefully review VIVE safety information and follow all product safety
and operating instructions on https://www.vive.com/legal/.
4 About this guide
System requirements
What's inside the box?
Your VIVE Cosmos comes with the following items, which you'll use to experience immersive VR
environments:
Main
component
Accessories
VIVE Cosmos § Headset cable (attached)
§ Audio cable (attached)
§ Top strap (attached)
§ Face cushion frame with cushions (attached)
§ Cleaning cloth
§ On-ear headphones (attached)
To use your own headphones with VIVE Cosmos, you'll need the replacement kit for
headphones. For details on how to order the kit, contact customer care.
Link box § Power adapter
§ DisplayPort
cable
§ USB 3.0 cable
Controllers
(x2)
§ Lanyards (attached, x2)
§ AA alkaline batteries (x4)
What are the system requirements?
To use VIVE Cosmos, your computer must meet the following system requirements.
Component
Minimum system requirements Recommended system
requirements
Processor Intel
®
Core
i5-4590/AMD FX
8350 equivalent or better
Intel Core i5-4590/AMD FX 8350
equivalent or better
5 System requirements
Component Minimum system requirements Recommended system
requirements
GPU NVIDIA
®
GeForce
®
GTX 970 4GB,
AMD Radeon
R9 290 4GB
equivalent or better VR Ready
graphics card.
Refer to AMD or NVIDIA's VR Ready
website for a list of VR Ready
graphics cards.
NVIDIA GeForce GTX 1070/Quadro
P5000 equivalent or better, AMD
Radeon Vega 56 equivalent or better
VR Ready graphics card.
Refer to AMD or NVIDIA's VR Ready
website for a list of VR Ready graphics
cards.
Memory 4 GB RAM or more 8 GB RAM or more
Video output DisplayPort 1.2 or newer DisplayPort 1.2 or newer
USB port 1x USB 3.0 or newer 1x USB 3.0 or newer
Operating
system
Windows
®
10 Windows 10
6 System requirements
Headset and headphones
Headset
About the VIVE Cosmos headset
The headset is your window to the VR environment.
The headset has cameras that are used for inside-out tracking.
The cameras on the headset are sensitive. Do not cover or scratch the cameras.
Front and side views
1. Side/tracking cameras
2. Dual cameras
3. Front cover
4. Headset band
5. Top strap
6. Headset cable
7. Headset cable strip
7 Headset and headphones
8. On-ear headphone
9. Status light
10. Headset button
Back and bottom views
1. Adjustment dial
2. Side cushion
3. Front pad
4. Mic
5. Visor
6. Nose rest
7. Interpupillary distance (IPD) knob
8. Face cushion frame
9. Face cushion
10. Back pad
11. Headset band
Inner view (face cushion frame removed)
1.
Front cover lock button
2. Headset cable
3. Audio cable
4. USB Type-C cable slot
5. Lenses
8 Headset and headphones
Putting on the VIVE Cosmos headset
Before wearing the headset for the first time, make sure to:
§ Peel off the protective film on the lenses.
§ Fully loosen the band and peel off the protective film starting from the left side of the band.
1. Detach the velcro fastener on the top strap, and then loosen the band by turning the
adjustment dial counter-clockwise.
2. While holding the visor with one hand, pull up the band.
9 Headset and headphones
3. Hold the visor to your eyes. Adjust the position of the visor until you see a clear image
inside the headset.
4. Pull down the headset band around the back of your head until you hear a click. The click
indicates that the headset band has locked into place.
When you pull down the band, make sure the headset cable is not caught in between the band
and your head. Let the headset cable run straight down your back.
5. Turn the adjustment dial clockwise until the headset fits snugly.
10 Headset and headphones
Make sure the visor faces straight ahead. If the band sits too low or high on the back of
your head, the visor will be tilted. It will also be difficult to position the on-ear headphones
properly on your ears. If there's light leakage around the areas of your nose or cheeks,
adjust the position of the band.
6. Adjust the top strap until snug, and then fasten the velcro strap.
11 Headset and headphones
If there's light leakage around the areas of your nose or cheeks, readjust the strap and
reposition the band.
Can I wear my prescription glasses while using VIVE Cosmos?
Most glasses fit inside the headset.
Make sure that no part of your glasses scratch the headset lenses.
Adjusting the IPD on the headset
Interpupillary distance (IPD) is the distance between the centers of your pupils. A quick way to get
an estimate is by facing a mirror and holding a millimeter ruler against your brow. Use this
measurement as a guide to adjust the distance between the lenses of the headset so that you'll
have a better viewing experience.
To increase the distance between the lenses, rotate the IPD knob clockwise. To decrease, rotate
the IPD knob counterclockwise.
As you adjust the IPD, you'll see a prompt indicating the current distance between the centers of
the lenses.
12 Headset and headphones
Flipping up the visor
Quickly take a break from VR to check your surroundings.
While wearing VIVE Cosmos, hold the visor with one or both hands, and then gently flip it up.
To return it to its original position, tilt the visor down until it completely covers your eyes.
If you wear large glasses, you may need to adjust the headset to sit higher on your head when
flipping the visor up or down.
13 Headset and headphones
Connecting a USB device to VIVE Cosmos
You can connect a compatible USB Type-C device to VIVE Cosmos using a USB cable.
1. While holding the visor with one hand, pull up the band.
2. Detach the face cushion frame from the headset. To release the frame from its latches,
gently pull on any side of the frame starting from the bottom, and then pull one side at a
time on the top.
Avoid pulling or squeezing on the sides of the face cushion frame to prevent damaging the
frame.
3. Insert the cable connector of the device into the USB Type-C port on the headset.
14 Headset and headphones
4. Align and push the tabs on the face cushion frame into their corresponding slots on the
headset. Make sure to position the ridge of the face cushion frame below the headset,
audio, and USB cables. You'll hear a click when the face cushion frame locks in place.
5. Connect the other end of the USB cable to USB Type-C device.
Removing the face cushions
You can remove the face cushions for cleaning. To learn how to clean the face cushion, see
Cleaning the face cushions on page 22.
1. To remove the face cushions, gently peel starting from the bottom ends of each face
cushion until they detach from the face cushion frame.
15 Headset and headphones
2. To reattach, align one end of the face cushion with the marker on the bottom part of the
face cushion frame. Press down the face cushion against the outline of the frame, and then
check that the other end of the face cushion lines up with the marker on the top part of the
frame.
Make sure that the velcro and adhesive strips attach firmly.
Removing the front and back pads
You can remove the front and back pads from the headset band for cleaning.
To remove the front and back pads, peel starting from the ends of each pad until they detach
from the headset band.
16 Headset and headphones
Reattaching the front and back pads to the headset
Always make sure that the front and back pads are attached to the headset.
1. While holding the visor with one hand, pull up the band.
2. Starting from the middle, align the front pad tabs with their corresponding slots on the
band, and then press along the front pad. You may need to gently bend the ends of the
front pad to align the outermost tabs with the slots on the band.
Make sure to minimize the gap between the pad and the band and that all tabs are fully
locked into place.
3. Align the back pad tabs with their corresponding slots on the band, and then press along
the back pad to reattach.
17 Headset and headphones
Check that the headset cable strip is properly attached. For details, see Reattaching the
headset cable strip to the back pad on page 18.
You'll hear a click when the tabs are inserted.
Make sure to minimize the gap between the pad and the band.
Reattaching the headset cable strip to the back pad
The fabric strip guides the headset cable, and is inserted on the back pad.
1. Insert the back pad tabs second to the left-most corner tabs into the holes of the headset
cable strip with its flap down. Make sure that the strip is firmly attached.
1 2
2. Reattach the top strap to the headset band. For details, see Attaching the top strap to the
headset band on page 21.
18 Headset and headphones
3. Align the back pad tabs with their corresponding slots on the band, and then press along
the back pad to reattach. You'll hear a click when the tabs are inserted.
4. Make sure to minimize the gap between the pad and the band.
19 Headset and headphones
Detaching the top strap from the headset band
If you want to, you can detach the top strap from the headset band.
You'll need to first remove the front and back pads on the headset. For details, see Removing
the front and back pads on page 16.
1. Starting from the rear of the headset band, pull down the strap to unhook it.
2. On the other end of the strap, pull down and out the strap to unhook it.
20 Headset and headphones
3. Reattach the front and back pads to the headset. For details, see Reattaching the front and
back pads to the headset on page 17.
Attaching the top strap to the headset band
For added comfort, attach the top strap before wearing the headset. You can adjust the top strap
by using the velcro strip.
You'll need to first remove the front and back pads on the headset. For details, see
Removing
the front and back pads on page 16.
1. Starting from the rear of the headset band, align the hooks of the top strap (side without
the clasp) to its corresponding slots. Gently pull up the strap to hook into place.
2. Align and insert the hooks on the other end of the top strap with the inner slots of the
headset band, and then pull up on the strap to hook into place.
3. Reattach the front and back pads to the headset. For details, see Reattaching the front and
back pads to the headset on page 17.
Cleaning the headset lenses
1. Use the cleaning cloth provided in the box to wipe the lenses.
21 Headset and headphones
2. Wipe in a circular motion from the center to the outer edges of the lenses.
While cleaning the lenses, do not scratch the lenses nor disassemble other parts of the
headset.
Cleaning the face cushions
1. Before cleaning the face cushions, remove it first from the VIVE Cosmos headset.
2. When cleaning the face cushions, remember to:
§ Dampen a clean smooth cloth with cold water and gently wipe the area you want to
clean.
§ Air dry at room temperature. Don't tumble dry, iron, or expose it to direct sunlight.
§ Don't scrub, wring, or bleach.
§ Don’t dip or soak in water.
Replacing the front cover
You can replace the front cover on the headset.
1. Slide down and hold the lock button inside the compartment to unlatch the front cover.
2. Pry open the front cover starting from the bottom right corner with the visor facing you.
3. Carefully pull out the front cover until it detaches from the visor.
22 Headset and headphones
4. Insert the tabs on the replacement front cover into the slots on the visor, and then press
down on the front cover.
5. Make sure to minimize the gap between the front cover and the visor, and that all tabs are
fully locked into place.
23 Headset and headphones
You'll hear a click when the front cover locks in place.
What does the status light on the headset mean?
The status light turns:
§ Green when the headset is in normal mode
§ Dim green when the headset is on standby
§ Red when the headset is in sleep mode
§ Flashing green when using camera pass-through mode. See Seeing real surroundings on
page 56.
Headphones
Adjusting the fit of the on-ear headphones
While wearing the VIVE Cosmos headset, adjust the on-ear headphones to a comfortable
position over your ears, then press the headphones into place.
Is the fit too loose or tight? In case you feel pressure around your temples, adjust the position of
the on-ear headphones for a more comfortable fit. To do so, flip open the metal clasp on each
headphone and reposition the headphone clip on the headset band.
24 Headset and headphones
Detaching the on-ear headphones from the headset band
To use your own headphones with VIVE Cosmos, you'll need the replacement kit for
headphones. For details on how to order the kit, contact customer care.
Before using your own earphones, you first need to detach the on-ear headphones from the
headset band.
1. On the right side of the band, disconnect the audio plug from the audio cable connector.
2. Remove the side cushions and front pad from the headset band. For details, see Removing
the front and back pads on page 16.
3. On the front section of the band, carefully pull out the cable of the on-ear headphones
from the groove.
4. On the left and right sides of the band, flip open the metal clasp of each headphone to
detach it.
After detaching the on-ear headphones, you need to attach cable guides before plugging in your
own earphones. For details, see Attaching the cable guides to the headset band on page 32.
25 Headset and headphones
Reattaching the on-ear headphones to the headset band
You can reattach the on-ear headphones if you've used your own earphones with VIVE Cosmos.
Before attaching the on-ear headphones to the headset band, do the following:
1. Remove the cable guides, screws, and rubber pad, which are part of the replacement kit
for earphones, as well as the side cushions from the headset band. For details, see
Detaching the cable guides from the headset band on page 33.
Use a cross-shaped screwdriver (PH00) to detach the screws. Make sure to keep these
parts in a safe place.
26 Headset and headphones
1. Audio cable guide
2. Rubber pad
3. Screws
4. Side cushions
5. Headset cable guide
6. Cable stopper
2. Flip open the metal clasps on the left and right on-ear headphones.
Attaching the right on-ear headphone
Attach the right headphone with the audio plug to the right side of the headset band.
1. Hook the headphone clip over the top of the band.
The screw holes and line marker on the band are helpful guides for positioning the clip.
While the clasp is loose, you can reposition the headphone clip for a more comfortable fit.
Just make sure that the other clip is similarly placed on its side of the band.
2. Make sure the audio cable is firmly pressed and not falling out of the groove.
27 Headset and headphones
3. Make sure the audio cable runs under the band, and not over the top. Check that it isn't
also wedged between the clip and the band.
4. Close the clasp around the band, and then snap into place.
5. Connect the audio cable connector to the headphone plug.
28 Headset and headphones
Attaching the left on-ear headphone
Attach the left headphone to the left side of the headset band.
1. Pin the headset cable along the cable guide on the left headphone.
2. Hook the headphone clip over the top of the band.
The screw holes and line marker on the band are helpful guides for positioning the clip.
While the clasp is loose, you can reposition the headphone clip for a more comfortable fit.
Make sure that the other clip is similarly placed on its side of the band.
3. Make sure the audio cable is firmly pressed in place and not falling out of the groove.
4. Make sure that the stopper on the headset cable isn't caught in the clasp, and is on the
visor side to prevent damage to the visor while gaming.
29 Headset and headphones
5. Make sure the audio cable runs under the band, and not over the top. Check that it isn't
also wedged between the clip and the band.
6. Close the clasp around the band and snap into place.
Attaching the headphone audio cable
After the left and right on-ear headphones have been attached, attach the headphone audio
cable to the headset band.
1. Remove the front pad from the headset band. For details, see Removing the front and back
pads on page 16.
2. On the front section of the band, press the audio cable marker into the slot at the center.
Then press the cable along the groove until flush with the band.
30 Headset and headphones
3. Reattach the front pad and side cushions to the headset band. Make sure that the side
cushions cover the metal clasps on the band.
Plugging in your earphones
If you prefer, you can use your own earphones with VIVE Cosmos. To do this, you'll need the
replacement kit for earphones. Contact customer care for details on how to order it.
1. Detach the on-ear headphones. For details, see Detaching the on-ear headphones from
the headset band on page 25.
2. Attach the cable guides to the headset band. For details, see . Attaching the cable guides
to the headset band on page 32.
3. Insert the earphone plug into the 3.5mm audio cable connector on the right side of the
headset band.
31 Headset and headphones
Attaching the cable guides to the headset band
To use your own headphones with VIVE Cosmos, you'll need the replacement kit for
headphones. For details on how to order the kit, contact customer care.
Before plugging in your earphones, you need to attach the audio cable guide and headset cable
guide to the headset band. The cable guides are included in the replacement kit for earphones.
Before you attach the cable guides, make sure to remove the on-ear headphones from the
headset band, including the front pad and side cushions. For details, see Detaching the on-
ear headphones from the headset band on page 25.
Use a cross-shaped screwdriver (PH00) to attach the screws.
1.
Audio cable guide
2. Rubber pad
3. Screws
4. Side cushions
5. Headset cable guide
32 Headset and headphones
6. Cable stopper
1. On the right side of the band, place the audio connector between the rubber pad and audio
cable guide. Align the holes on the band, rubber pad, and audio cable guide, and then
screw in place.
2. On the left side of the band, align the headset cable guide holes with the holes on the
band, then screw in place. Make sure that the headset cable passes through the headset
cable guide. The stopper on the headset cable must also be placed on the visor side of the
cable guide.
3. Reattach the front pad and side cushions to the headset band. Make sure that each side
cushion is aligned with the curvature on the band.
After attaching the cable guides, you can now plug in the earphones. For details, see Plugging in
your earphones on page 31.
Detaching the cable guides from the headset band
If you want to reattach the on-ear heaphones, you first need to detach the audio cable guide and
headset cable guide from the headset band. The cable guides are included in the replacement kit
for earphones. For details on how to order the replacement kit for earphones, contact customer
care.
Make sure to keep these parts in a safe place.
Detaching the audio cable guide
You can remove the audio cable guide from the right side of the band.
1. Remove the side cushion.
2. Remove the screws using a cross-shaped screwdriver (PH00).
3. Remove the rubber pad that holds the audio cable connector against the audio cable
guide.
33 Headset and headphones
1. Side cushion
2. Screws
3. Rubber pad
4. Audio connector
5. Audio cable guide
Detaching the headset cable guide
You can remove the headset cable guide from the left side of the band
1. Remove the side cushion.
2. Remove the screws using a cross-shaped screwdriver (PH00).
3. Detach the headset cable guide.
34 Headset and headphones
1. Side cushion
2. Screws
3. Cable stopper
4. Headset cable guide
Common solutions
I can't place the on-ear headphones on my ears. What can I do?
You can move the position of the headphones along the headset band so they can be placed on
your ears.
Flip open the metal clasp on each headphone and reposition it on the headset band. See
Adjusting the fit of the on-ear headphones on page 24 for more details.
You can also try adjusting the top strap and headset band so that you can position the on-ear
headphones properly on your ears. See Putting on the VIVE Cosmos headset on page 9 for
details.
I can't hear anything from the headphones. What can I do?
If there is no sound coming out of the headphones, go through the list below and see if it fixes the
problem.
Check the following:
§ Make sure the headphones are plugged into the 3.5mm audio cable connector of the
headset.
§ The volume level is not 0. See Changing Lens settings on page 54.
§ Make sure the USB cable is connected to a USB 3.0 or higher port on your computer. If the
USB cable is connected to a lower-speed USB port, move and plug it to a USB 3.0 or higher
port. Restart the computer and link box.
§ If the USB cable is already connected to a USB 3.0 or higher port on your computer, try
switching to a different USB 3.0 or higher port. After switching, restart the computer and
link box.
Can I use VIVE Cosmos when SteamVR is in Safe mode?
No, you cannot. Make sure that SteamVR is not running in Safe mode before using VIVE Cosmos.
35 Headset and headphones
Link box
About the link box for VIVE Cosmos
Use the link box to connect the headset to your computer.
1. Headset cable port
2. Power button
3. Power port
4. DisplayPort port
5. USB 3.0 port
36 Link box
Connecting the headset to your computer via the link
box
1. Connect the DisplayPort cable, USB 3.0 cable, and power adapter cable on their
corresponding ports on the link box.
2. Plug the power adapter into an electrical outlet.
3. Connect the other end of the USB 3.0 cable on a USB 3.0 port on your computer.
4. Connect the other end of the DisplayPort cable to the DisplayPort port on the graphics
card of your computer where the monitor is also connected. Do not connect the
DisplayPort cable to ports on the motherboard.
5. Insert the headset cable connector (side with triangle mark up) to the port on the link box
with the corresponding triangle mark.
6. Press the Power button to turn the link box on.
Restarting the link box
If you need to restart the link box, follow these steps.
1. Close the VIVE Console app as well as SteamVR app on your computer.
2. Press the Power button to turn the link box off, and then press the Power button again to
turn it back on. On your computer, you might see a notification that drivers are being
installed. Wait for the installation to finish.
3. To verify that VIVE
hardware is detected, restart the VIVE Console app on your computer.
Can I use older versions of the link box with
VIVE Cosmos?
37 Link box
Use only the link box as well as the power adapter that came with your VIVE Cosmos. Otherwise,
you will encounter hardware compatibility issues.
Can I use a laptop with VIVE Cosmos?
As long as your laptop meets the system requirements, you can use it with VIVE Cosmos.
If your laptop does not have a DisplayPort port but has a Mini DisplayPort port instead,
you can purchase a Mini DisplayPort-to-Mini DisplayPort 1.2 or newer cable, and then
connect it to the link box and to your laptop. Make sure that the cable you purchase
supports Ultra High Definition (UHD) 4K @ 60Hz or higher.
This workaround does not guarantee compatibility. Contact your computer or accessory
manufacturer if you have questions.
38 Link box
Converter
About the converter for VIVE Cosmos
Use the converter to connect the headset to your computer.
If your VIVE Cosmos originally came with the link box, you can replace the link box with the
converter. The converter can be purchased from the Accessories tab on https://
www.vive.com/product/ when it becomes available.
1 Headset cable port
2 Power port
3 DisplayPort cable
4 USB 3.0 cable
39 Converter
Connecting the headset to your computer via the
converter
If your VIVE Cosmos originally came with the link box, you can replace the link box with the
converter when it becomes available.
1. Connect the power adapter cable to its corresponding port on the converter for
VIVE Cosmos.
2. Plug the power adapter into an electrical outlet.
3. Connect the opposite end of the USB 3.0 cable to a USB 3.0 port on your computer.
4. Connect the other end of the DisplayPort cable to the DisplayPort port on the graphics
card of your computer where the monitor is also connected. Do not connect the
DisplayPort cable to ports on the motherboard.
5. Insert the headset cable connector (side with triangle mark up) to the port on the converter
with the corresponding triangle mark.
Restarting the converter for VIVE Cosmos
If you need to restart the converter, follow these steps.
If your VIVE Cosmos originally came with the link box, you can replace the link box with the
converter when it becomes available.
1. Close the VIVE Console app as well as SteamVR app on your computer.
2. Unplug the power cable from the converter.
3. Wait for a few seconds, and then plug the power cable back in. On your computer, you
might see a notification that drivers are being installed. Wait for the installation to finish.
40 Converter
4. To verify that VIVE hardware are detected, restart the VIVE Console app on your computer.
Can I use a laptop with VIVE Cosmos?
As long as your laptop meets the system requirements, you can use it with VIVE Cosmos.
If your laptop does not have a DisplayPort port but has a Mini DisplayPort port instead,
you can purchase a Mini DisplayPort Male-to-DisplayPort Female adapter cable.
Connect the adapter cable's female end to the converter's DisplayPort cable and the
male end to your laptop. Make sure that the adapter cable you purchase supports Ultra
High Definition (UHD) 4K @ 60Hz or higher.
This workaround does not guarantee compatibility. Contact your computer or accessory
manufacturer if you have questions.
41 Converter
Controllers
About the VIVE Cosmos controllers
Use the controllers to interact with objects in the VR world.
Front view
1. Joystick
2. VIVE button
3. Y button
4. X button
5. B button
6. A button
42 Controllers
Back view
1. Right bumper
2. Right trigger
3. Grip button
4. Left bumper
5. Left trigger
6. Battery cover
When you need to clean the controllers, simply wipe them down using the cleaning cloth
provided in the box. Do not use organic solvents or acid-based liquids to clean the controllers.
43 Controllers
Inserting the batteries into the controller
Make sure that the included batteries have been inserted into both controllers before turning
them on.
It is highly recommended to use AA alkaline batteries for the controllers.
1. Gently push down on the icon near the top of the battery cover, then slide and lift to
remove it.
2. Insert 2 AA alkaline batteries into the compartment.
§ Make sure that the positive and negative ends are facing the correct direction.
§ Make sure both batteries are put over the tab in the battery compartment.
3. Replace the battery cover.
If you're not going to use the controllers for an extended period of time, it's recommended that
you take out the batteries.
44 Controllers
Removing the batteries from the controller
1. Gently push down on the icon near the top of the battery cover, then slide and lift to
remove it.
2. Pull the tab in the battery compartment to remove the batteries.
3. Replace the battery cover.
Attaching the lanyards to the controllers
Using the lanyards may help prevent the controllers from accidentally being dropped; however,
please do not fling or violently throw the controller as the lanyard may break.
1. Gently push down on the top of the battery cover, then slide and lift to remove it.
2. Insert the lanyard loop on the corresponding hole at the bottom of the controller. Make
sure that the loop is hooked around the post.
3. After replacing the battery cover, slide the lanyard over your wrist, and then slide the lock
to tighten the lanyard comfortably around your wrist.
45 Controllers
Turning the controllers on or off
§ To turn the controller on, briefly press the VIVE button.
§ To turn the controller off, press and hold the VIVE button for around 3 seconds.
46 Controllers
Pairing the controllers with the headset
1. On your computer, open VIVE Console.
2. Pair the right controller.
a)
From VIVE Console, click the right controller icon, and then click Pair new.
b)
Turn on the controller by briefly pressing the VIVE button.
c)
Press and hold the VIVE and B buttons at the same time then release to start pairing.
d)
When the pairing is successful, the blinking light turns solid.
3. Pair the left controller.
a)
From VIVE Console, click the left controller icon, and then click Pair new.
b)
Turn on the controller by briefly pressing the VIVE button.
c)
Press and hold the VIVE and Y buttons at the same time then release to start pairing.
d)
When the pairing is successful, the blinking light turns solid.
Checking the battery level of the controllers
Check the battery status of the controllers so you know if you need to replace the batteries.
Make sure the controllers are turned on and paired to the headset.
1. From your computer, open the VIVE Console app.
2. Click one of the controller icons. Check under Battery Level to see how much battery
power is left for that particular controller.
If you see a red battery icon on the controller icon, this means the remaining battery power is
low. It is recommended that you change the batteries.
While in VR, check the controller battery status by pressing the VIVE button. This opens Lens and
you will see the blue dots on the controller.
47 Controllers
Play area
What is the play area?
The play area sets the virtual boundaries of VIVE Cosmos. Your interaction with VR objects
happens within the play area.
VIVE Cosmos is designed for room-scale setup, but you can also use it if you have limited space
or for stationary experiences.
Planning your play area
Before choosing your setup, make sure that you have enough space.
Room-scale setup needs a minimum play area of 2 m x 1.5 m (6 ft 6 in x 5 ft). Examples of room-
scale setup:
Limited space (stationary experience) do not have space requirements. Examples of limited
space (stationary experience) setup:
48 Play area
Choosing the play area
Find a space that you will designate as the play area. For best results, do the following:
§ Move furniture and obstacles (such as pets, cords, and fragile items) away from the play
area.
§ Keep your play area clean and safe.
§ Keep your room bright, but avoid setting up where there are large windows, mirrors, or
reflectors.
§ Place your computer next to your play area. The headset cable extends around 5 m (16 ft 4
in) from your computer.
§ Do not leave your headset in direct sunlight, as it may damage your headset display.
§ Avoid an empty room with plain walls. The lack of defining features could affect tracking.
Setting up VIVE Cosmos for the first time
Before you can use VIVE Cosmos, you’ll need to complete the setup process, which includes
installing VIVE and SteamVR software, setting up the hardware, and using the headset's cameras
and sensors to define your play area.
1. To start the setup process, download the setup file on your computer from:
www.vive.com/setup/
2. Run the setup file and follow the prompts to complete the process.
You need to be signed in to your VIVEPORT
account to complete the setup process.
Once you've completed the room setup, you need to run it again if you transfer your
VIVE Cosmos VR system to a different room.
49 Play area
Setting up the play area
Set up a room-scale play area to enjoy an immersive VR experience. Or, you can choose to have a
limited space or stationary experience only.
1. From your computer, open the VIVE Console app.
2. Click , and then select Room Setup.
3. Follow the on-screen instructions to complete the process.
If you only want to have a stationary experience, select Limited space? in the step where
you're asked to draw your play area boundaries.
When drawing the boundaries of the play area, make sure that the floor is cleared. Do not draw
across space occupied by things (such as a table or a chair) since this may cause you to trip
into the object while in VR.
50 Play area
Resetting the play area
1. From your computer, open the VIVE Console app.
2. Click , and then select Room Setup.
3. Follow the prompts and on-screen instructions to complete the process.
What is the recommended space for the play area?
For room-scale setup, a minimum play area of 2 m x 1.5 m (6 ft 6 in x 5 ft) is required. There's no
minimum for limited space (stationary experience).
Can I include space occupied by furniture for the play
area?
It is not recommended to do so. When setting the boundaries of the play area, make sure that the
floor is cleared. Do not trace across space occupied by things (such as a table or a chair) since
this may cause you to trip into the object while in VR.
Does VIVE Cosmos store my room or environment
image?
VIVE Cosmos uses its built-in cameras and sensors in order to operate the inside-out tracking
function, including establishing boundary displays and viewing the features of your
surroundings. The actual image of your environment is not permanently stored on your
VIVE Cosmos after displaying it in VR.
Will VR apps that are for limited spaces or stationary
experiences only work with a room-scale setup?
Even if you have a room-scale setup, you can still use VR apps that are designed for limited
spaces or are stationary experiences. Just make sure that your headset and controllers are
tracked within the play area.
How do I resolve download errors during VIVE Setup
installation?
Download errors are usually caused by incorrect network settings. For example, due to wrong
DNS, the download server address is unresolved by the host. Some network destinations may be
51 Play area
inaccessible, even as connection to other websites seems normal. Please make sure that your
network settings are correct, or ask your network administrator for support.
I can't complete the room setup. What should I do?
Check if you're using special characters (such as à or é) in your local Windows user name, which
could cause the problem.
As a workaround, you can add a new Windows account using basic Latin alphabet for your user
name. After logging in with the new user name, reinstall VIVE Setup and complete the process.
52 Play area
VIVE Reality System
What is VIVE Reality System?
Our software, reimagined. VIVE Reality System reimagines our core software experience for the
age of spatial computing. Discover new content and unify your library in a new user-first home
space. Make VR feel less like launching apps and more like stepping between worlds.
What is Lens?
Lens is your starting point in VR—just press the VIVE button on the right controller to bring it up.
From Lens, you can:
§ View, sort, and launch titles.
§ Browse the VIVEPORT store.
§ Go to Origin. To learn more about Origin, see What is Origin? on page 54.
§ View and change system settings such as the default Lens height and distance, boundary
color, and system volume.
If Lens is too far or close, you can reposition it in the Lens settings. See Changing Lens settings
on page 54.
53 VIVE Reality System
Why am I seeing a "Sign In Required" message, what should I do?
You need to be signed in to your VIVEPORT account to use Lens. Go to the computer
where VIVE Cosmos is connected to and sign in to your VIVEPORT account.
Launching titles from Lens
Quickly sort, find, and launch titles from Lens.
Sign in to your VIVEPORT account on the computer where VIVE Cosmos is connected to
before opening Lens.
1. Press the VIVE button on the right controller to open Lens.
2. Use the joystick to scroll up or down to see recently-used as well as featured titles.
3. To browse your entire collection, select Go to Library.
To filter currently installed titles, select an option from the drop-down menus.
4.
Select a title, and then select Play or Download to launch or download the title.
Changing Lens settings
Adjust the audio volume, change the boundary color and transparency, choose a night-time
display mode, choose headset camera settings, and more from the Lens settings.
1. Press the VIVE button on the right controller to open Lens.
2. On the right side of Lens, select .
3. Use the joystick to scroll up or down the available settings.
4. Select an option pulling the trigger on a particular setting.
5. After selecting your preferences, select .
What is Origin?
Origin is your own corner of VR.
Explore and treat the virtual space as your home base whenever you're taking a break or
switching between titles.
54 VIVE Reality System
In Origin, you can:
§ Explore the virtual space by teleporting.
§ Interact with objects.
Launching Origin
1. Press the VIVE button on the right controller to open Lens.
2. On the left side of Lens, select Go to Origin.
If you go to Origin while in an app, you'll exit that app.
Exploring in Origin
Move around in Origin by teleporting.
1. Use the joystick to aim at the location on the ground where you want to go.
2. Let go of the joystick to teleport to that spot.
Interacting with objects in Origin
Pick up and play with objects in Origin.
1. Touch an object with a controller. The controller will vibrate and the object will be
highlighted if you can interact with the object.
2. While still touching the object with a controller, do one of the following:
§ To interact with objects such as pressing a button, pull the trigger.
§ To pick up an object, press and hold the Grip button. To drop the object, release the
Grip button.
55 VIVE Reality System
Settings
Disabling Volume limit
By default, Volume limit is turned on for safety reasons. If you feel that the volume of the plugged
headphones or your own headphones is not loud enough for you even with the volume level set
high, you can turn this setting off.
Listening at a high volume for a long time may damage your hearing.
1. From your computer, open the VIVE Console app.
2. Click , and then select Settings Audio.
3. Click the Volume limit On/Off switch to turn the setting off.
Capturing screenshots in VR
Want to show off your high game score? It's easy to take a screenshot of what you're seeing in
VR.
Press the VIVE button and trigger at the same time. You'll see a notification when the screenshot
is saved.
To find the screenshot on your computer:
§ On VIVE Console, click
Settings General Open folder.
§ Go to C:\Users\[user name]\AppData\Roaming\HTC\Vive\Screenshot.
Seeing real surroundings
See your real surroundings on the headset through the VIVE Cosmos cameras.
1. From your computer, open the VIVE Console app.
2. Click
, and then select Settings Camera.
3. You can choose to:
§ Show your real surroundings by pressing the VIVE button twice.
§ Automatically show real surroundings when you step over the play area boundary.
While in VR, enable or disable the camera settings by going to Lens settings. See Changing Lens
settings on page 54.
56 Settings
Enabling motion compensation
Turning on motion compensation helps keep the frame rate consistently high even if you have
less-than-ideal computer specs.
1. From your computer, open the VIVE Console app.
2. Click , and then select Settings Video.
3. Click the Motion compensation On/Off switch to enable it.
Some graphic cards may not support motion compensation.
Updating the firmware
Firmware updates may include improved functionality and bug fixes.
1. From your computer, open the VIVE Console app.
2. If a firmware update is detected for any of the VIVE Cosmos hardware, click Firmware
update. You'll see a list of hardware that has an available firmware update.
3. Click Update.
4. Check that the progress is complete. If the controllers have updated, you may need to turn
them back on.
Troubleshooting VIVE Cosmos
If you feel that VIVE Cosmos is not running smoothly or if you encounter problems while using it,
try the tools in VIVE Console to fix them.
1. From your computer, open the VIVE Console app.
2. Click
, and then select Settings Troubleshooting.
3. Depending on the problem, do one of the following:
§ Clear the environment information if you have tracking issues while using the
headset.
§ Reset headset and settings if there is a persistent problem that cannot be solved.
You can also report an issue or send feedback by clicking
Report.
57 Settings
Joining the VIVE Cosmos beta program
Opting in to the VIVE Cosmos beta program lets you receive preview builds and give feedback.
Beta software may be unstable and not work as intended.
1. From your computer, open the VIVE Console app.
2. Click , and then select Settings Advanced.
3. Click the Beta program On/Off switch to enable it. When prompted, confirm whether to
join the beta program or not.
You can opt-out of the beta program anytime by turning the Beta program switch off.
Setting the power supply frequency
Make sure to choose the power supply frequency used by your country as this affects the headset
cameras and tracking accuracy.
1. From your computer, open the VIVE Console app.
2. Click , and then select Settings Camera.
3. Under Power supply frequency, select the power supply frequency used by your country.
What do the error codes and messages mean? What can
I do?
Check the error code associated with the issue, and then try to resolve the error with the
suggested steps.
Error
code
Issue Steps to resolve issue
001
Headset is not
connected.
§ Check that the headset is properly connected to your
computer.
§ Use a different USB port on your computer.
002
VIVE Console needs to
be restarted.
1. Close VIVE Console.
2. Open Task Manager.
3. Find and select HID_Manager_Server.exe.
4. Click End task.
5. Launch VIVE Console.
58 Settings
Error
code
Issue Steps to resolve issue
003
DisplayPort cable is
disconnected or no video
stream detected.
1. Make sure the DisplayPort cable is plugged in to the
link box (if using one) and computer.
2. On your computer, go to Control Panel System and
Security System.
3. Click Device Manager, and then click to expand the
list under Universal Serial Bus controllers.
4. Right-click Generic USB Hub (there may be more
than one with the same label), and then select
Properties.
5. Click the Power Management tab, and then de-
select Allow the computer to turn off this device to
save power.
6. Restart the link box.
7. Restart VIVE Console.
If the issue persists, try updating your GPU driver to the
latest version.
005
Make sure the front
cover is attached to the
headset.
Make sure the front cover is properly attached to the
headset.
006
DisplayPort connection
is not stable.
§ Try restarting the headset.
§ Try another DisplayPort port on your computer.
§ Check if your graphics card supports DisplayPort.
007, 008 ROM checksum failed.
Try again after updating
the software.
1. Follow the steps to re-download and update the
software.
2. Run the firmware update again.
009
The USB cable must be
connected to a USB 3.0
or higher port on the
computer.
§ Make sure the USB cable is connected to a USB 3.0 or
higher port on the computer.
§ If the USB cable is already connected to a USB 3.0 or
higher port on the computer, try switching to a
different USB 3.0 or higher port.
59 Settings
Error
code
Issue Steps to resolve issue
100
USB hub update failed. 1. From your computer, open the Device Manager.
2. Under Universal Serial Bus controllers, find and right-
click Generic USB Hub, and then select Properties.
3. Click the Details tab, and then select Hardware IDs
from the drop-down list.
4. Under Values, find the following nodes:
§ VID: 0BB4, PID: 0315
§ VID: 0BB4, PID: 0323
5. Click the Power Management tab, and then de-select
Allow the computer to turn off this device to save
power option.
6. Restart your computer as well as the link box.
7. Retry the firmware update.
101
Audio update failed. 1. Restart your computer as well as the link box.
2. Retry the firmware update.
102, 106,
107, 108
Headset firmware
update failed.
1. Restart your computer as well as the link box.
2. Retry the firmware update.
103
Controller firmware
update failed.
1. Restart your computer as well as the link box.
2. Retry the firmware update.
105
Headset not connected. 1. Restart your computer as well as the link box.
2. Retry the firmware update.
200
The headset cannot be
detected. Make sure that
cables are properly
connected and then
restart the headset.
Make sure the cables between the headset, link box (if
using one), and computer are all properly connected and
then restart the headset.
201
The headset display
cannot be detected.
Make sure that the
headset cable is properly
connected.
Make sure the headset cable is properly connected.
202
Calibration data is lost.
For assistance on how to
fix this, contact customer
care.
Contact customer care.
203, 205,
206, 207
Oops! This should not
happen. Re-install VIVE
software to fix this.
Re-install the VIVE software.
60 Settings
Error
code
Issue Steps to resolve issue
208
Update VIVE software
and firmware to fix this.
Update both the VIVE software and firmware.
209
The server is
disconnected. Restart
VIVE Console to fix this.
Restart VIVE Console.
210
The compositor is
disconnected. Restart
VIVE Console to fix this.
Restart VIVE Console.
211
Check that your GPU
driver is updated to the
latest version.
Make sure your GPU driver is updated to the latest
version.
212,
213,214
Restart VIVE Console to
fix this [error ID number].
Restart VIVE Console.
215
Please update graphics
card driver.
Update your graphics card driver to the latest version.
216
Please check that
SteamVR was installed
properly or has finished
updating.
Make sure SteamVR was installed properly or has
finished updating.
61 Settings
Trademarks and copyrights
©
2019 HTC Corporation. All Rights Reserved.
VIVE, the VIVE logo, VIVEPORT, the VIVEPORT logo, HTC, the HTC logo, and all other HTC
product and service names are trademarks and/or registered trademarks of HTC Corporation
and its affiliates in the U.S. and other countries.
Steam, the Steam logo and SteamVR are trademarks and/or registered trademarks of Valve
Corporation in the U.S. and/or other countries.
All other trademarks and service marks mentioned herein, including company names, product
names, service names and logos, are the property of their respective owners and their use herein
does not indicate an affiliation with, association with, or endorsement of or by HTC Corporation.
Not all marks listed necessarily appear in this User Guide.
Screen images contained herein are simulated. HTC shall not be liable for technical or editorial
errors or omissions contained herein, nor for incidental or consequential damages resulting from
furnishing this material. The information is provided “as is” without warranty of any kind and is
subject to change without notice. HTC also reserves the right to revise the content of this
document at any time without prior notice.
No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording or storing in a retrieval system, or
translated into any language in any form without prior written permission of HTC.
62 Trademarks and copyrights
Index
B
Beta program
58
C
Cable guides
- attaching
32
- detaching
33
Camera pass-through
56
Capturing screenshots
56
Controllers
- about
42
- battery level
47
- inserting the batteries
44
- pairing with the headset
47
- turning on or off
46
D
Disabling volume limit
56
F
Firmware updates
57
H
Headset
- about
7
- adjusting the IPD
12
- cleaning the lenses
21
- connecting a USB device
14
- front cover
22
- putting on
9
- replacing the face cushion
15
- status lights
24
L
Lens
- about
53
- launching titles
54
- settings
54
Link box
- about
36, 39
- connecting the headset
37, 40
M
Motion compensation
57
O
On-ear headphones
- adjusting
24
- attaching
27, 29
- detaching
25
Origin
- about
54
- interacting with objects
55
- launching
55
- moving
55
P
Play area
- about
48
- choosing
49
- setting up
48
S
Seeing real surroundings
56
Setting the power supply frequency
58
T
Troubleshooting VIVE Cosmos
57
V
VIVE Console
- beta program
58
- Firmware update
57
- motion compensation
57
- screenshots
56
- see real surroundings
56
63 Index
- Setting the power supply frequency
58
- troubleshooting
57
- volume limit
56
VIVE Reality System
53
64 Index
50

Hulp nodig? Stel uw vraag in het forum

Spelregels

Misbruik melden

Gebruikershandleiding.com neemt misbruik van zijn services uitermate serieus. U kunt hieronder aangeven waarom deze vraag ongepast is. Wij controleren de vraag en zonodig wordt deze verwijderd.

Product:

Bijvoorbeeld antisemitische inhoud, racistische inhoud, of materiaal dat gewelddadige fysieke handelingen tot gevolg kan hebben.

Bijvoorbeeld een creditcardnummer, een persoonlijk identificatienummer, of een geheim adres. E-mailadressen en volledige namen worden niet als privégegevens beschouwd.

Spelregels forum

Om tot zinvolle vragen te komen hanteren wij de volgende spelregels:

Belangrijk! Als er een antwoord wordt gegeven op uw vraag, dan is het voor de gever van het antwoord nuttig om te weten als u er wel (of niet) mee geholpen bent! Wij vragen u dus ook te reageren op een antwoord.

Belangrijk! Antwoorden worden ook per e-mail naar abonnees gestuurd. Laat uw emailadres achter op deze site, zodat u op de hoogte blijft. U krijgt dan ook andere vragen en antwoorden te zien.

Abonneren

Abonneer u voor het ontvangen van emails voor uw HTC Vive Pro bij:


U ontvangt een email met instructies om u voor één of beide opties in te schrijven.


Ontvang uw handleiding per email

Vul uw emailadres in en ontvang de handleiding van HTC Vive Pro in de taal/talen: Engels als bijlage per email.

De handleiding is 4,96 mb groot.

 

U ontvangt de handleiding per email binnen enkele minuten. Als u geen email heeft ontvangen, dan heeft u waarschijnlijk een verkeerd emailadres ingevuld of is uw mailbox te vol. Daarnaast kan het zijn dat uw internetprovider een maximum heeft aan de grootte per email. Omdat hier een handleiding wordt meegestuurd, kan het voorkomen dat de email groter is dan toegestaan bij uw provider.

Stel vragen via chat aan uw handleiding

Stel uw vraag over deze PDF

Uw handleiding is per email verstuurd. Controleer uw email

Als u niet binnen een kwartier uw email met handleiding ontvangen heeft, kan het zijn dat u een verkeerd emailadres heeft ingevuld of dat uw emailprovider een maximum grootte per email heeft ingesteld die kleiner is dan de grootte van de handleiding.

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

Controleer uw email en volg de aanwijzingen op om uw inschrijving definitief te maken

U heeft geen emailadres opgegeven

Als u de handleiding per email wilt ontvangen, vul dan een geldig emailadres in.

Uw vraag is op deze pagina toegevoegd

Wilt u een email ontvangen bij een antwoord en/of nieuwe vragen? Vul dan hier uw emailadres in.



Info