678583

HTC Desire 12 Handleiding

67
Verklein
Vergroot
Pagina terug
1/96
Pagina verder
User guide
HTC Desire 12
Contents
Features you'll enjoy
Android 7 Nougat 8
Truly personal 9
Unboxing and setup
HTC Desire 12 overview 10
Inserting the nano SIM and microSD cards 11
Charging the battery 13
Switching the power on or off 13
Setting up HTC Desire 12 for the first time 14
Adding your social networks, email accounts, and more 15
Choosing which nano SIM card to connect to the 4G LTE network 16
Choosing which SIM card to use for sending SMS and MMS 16
Managing your nano SIM cards with Dual network manager 16
Your first week with your new phone
HTC Sense Home 17
Turning Sleep mode on or off 17
Unlocking the screen 17
Touch gestures 18
Getting to know your settings 21
Using Quick Settings 21
Capturing your phone's screen 22
Travel mode 23
Restarting HTC Desire 12 (Soft reset) 23
Notifications 23
Selecting, copying, and pasting text 25
Entering text 25
How can I type faster? 26
Updates
Software and app updates 28
Installing a software update 28
Installing an application update 29
Installing app updates from Google Play Store 29
Home screen layout and fonts
Adding or removing a widget panel 30
Changing your main Home screen 30
Home wallpaper 31
Changing the default font size 31
2 Contents
Widgets and shortcuts
Launch bar 32
Adding Home screen widgets 32
Adding Home screen shortcuts 33
Grouping apps on the widget panel and launch bar 33
Moving a Home screen item 34
Removing a Home screen item 34
Sound preferences
Changing your ringtone 35
Changing your notification sound 35
Setting the default volume 35
Taking photos and videos
Camera basics 36
Taking a photo 37
Recording video 39
Applying a filter 40
Google Photos
What you can do on Google Photos 41
Viewing photos and videos 41
Editing your photos 41
Trimming a video 42
Phone calls
Making a call 43
Receiving calls 43
Emergency call 44
What can I do during a call? 44
Setting up a conference call 45
Call History 46
Switching between silent, vibrate, and normal modes 46
SMS and MMS
Sending a text or multimedia message via Android Messaging 47
Contacts
Your contacts list 48
Setting up your profile 48
Adding a new contact 49
Editing a contact’s information 49
Getting in touch with a contact 49
Importing contacts from your nano SIM card 50
Sending contact information 50
3 Contents
Battery
Tips for extending battery life 51
Using battery saver mode 53
Checking battery usage 53
Checking battery history 53
Battery optimization for apps 53
Storage
Freeing up storage space 55
Types of storage 55
Should I use the storage card as removable or internal storage? 56
Setting up your storage card as internal storage 57
Moving apps and data between the phone storage and storage card 57
Moving an app to or from the storage card 58
Copying or moving files between the phone storage and storage card 58
Copying files between HTC Desire 12 and your computer 59
Unmounting the storage card 60
File Manager 60
Backup and reset
Backing up HTC Desire 12 61
Resetting network settings 62
Resetting HTC Desire 12 (Hard reset) 62
Installing and removing apps
Getting apps from Google Play Store 63
Downloading apps from the web 64
Uninstalling an app 64
Working with apps
Accessing your apps 65
Arranging apps 65
App shortcuts 66
Multi-tasking 67
Controlling app permissions 68
Setting default apps 68
Setting up app links 68
Disabling an app 69
HTC apps
Boost+ 70
HTC BlinkFeed 70
HTC Themes 70
HTC Sense Companion 70
Mail 71
Weather 71
Clock 71
4 Contents
Sound Recorder
Recording voice clips 72
Internet connections
Turning the data connection on or off 73
Managing your data usage 73
Wi-Fi connection 75
Connecting to VPN 76
Installing a digital certificate 77
Using HTC Desire 12 as a Wi-Fi hotspot 77
Sharing your phone's Internet connection by USB tethering 78
Bluetooth
Turning Bluetooth on or off 79
Connecting a Bluetooth headset 79
Unpairing from a Bluetooth device 80
Receiving files using Bluetooth 80
Common settings
Do not disturb mode 82
Location settings 84
Airplane mode 84
Automatic screen rotation 85
Setting when to turn off the screen 85
Screen brightness 85
Adjusting the display size 85
Touch sounds and vibration 86
Changing the display language 86
Changing the display font 87
Security settings
Assigning a PIN to a nano SIM card 88
Setting a screen lock 88
Setting up Smart Lock 89
Turning the lock screen off 90
Accessibility settings
Accessibility settings 91
Navigating HTC Desire 12 with TalkBack 91
Trademarks and copyrights
Index
5 Contents
About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
6 About this guide
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
7 Important note on recoverable data
Features you'll enjoy
Android 7 Nougat
Android
™
7 Nougat brings new features that make working with apps and settings even more
convenient.
App shortcuts
Starting from Android 7.1, press and hold an app icon to display a menu that lets you quickly access
common app functions. For example, from the Clock app icon, you can quickly set a timer or alarm.
Not all apps support the app shortcuts feature.
See App shortcuts on page 66.
Multi-tasking made easy
Aside from flipping through running apps, there are faster ways to use the RECENT APPS button
for switching between apps.
§ Want to watch a video while chatting at the same time? Use the split-screen view to display
two running apps side by side.
§ Quickly switch to the previous app with a double tap.
For details, see Multi-tasking on page 67.
Enhanced notifications
See incoming information on a notification without having to open an app. If you received a new
message, you can directly send a reply right from the notification. See Notifications panel on page
24.
8 Features you'll enjoy
Improved settings
§ Limit how much mobile data your phone uses. When you turn Data Saver on, apps in the
background won't be able to use the data connection unless you've set these apps to access
mobile data. See Data Saver on page 74.
§ Use the Quick Settings bar to toggle Wi-Fi
®
and other quick settings on and off. See Using
Quick Settings on page 21.
§ No more navigating back to the main settings screen by screen. There's a slideout menu that
you can open anytime to directly access the main settings. See Getting to know your settings
on page 21.
§ At the top of the Settings screen, see suggestions for how to get more out of your phone.
§ Aside from changing the font size, you can also adjust the display size of items such as icons
and images. See Adjusting the display size on page 85.
Truly personal
Designed with you in mind, HTC Desire 12 is loaded with HTC apps that make your phone unique
and truly personal.
HTC Sense Companion is your companion app that adapts to your lifestyle. With HTC Themes,
personalize your phone by creating your own theme that has your selected wallpaper, icons,
ringtone, and fonts. To learn more about these and other apps, see HTC apps on page 70.
9 Features you'll enjoy
Unboxing and setup
HTC Desire 12 overview
After taking HTC Desire 12 out of the box, familiarize yourself first with the location of the card
tray, controls, and sensors.
1. VOLUME control
2. POWER button
3. Speaker
4. micro USB connector
5. Microphone
6. 3.5mm headset jack
7. nano SIM and storage card tray
8. Proximity and light sensor
9. Front camera
10. Notification LED
You need a 4G/LTE
™
plan to use your operator's 4G/LTE network for voice calls and data services.
Check with your operator for details.
§ If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC Desire 12.
§ Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.
§ Avoid connecting third-party headsets or accessories with metallic charms that dangle near the
headset jack. Using these may affect signal reception.
§ Don’t disassemble any part of the phone. Don’t try to open the phone or remove the battery by
force. This may damage the phone or its electronics and will invalidate the warranty.
10 Unboxing and setup
Inserting the nano SIM and microSD cards
§ Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card
will not fit properly on the tray and may damage the card slot.
§ The microSD
™
card is optional and sold separately.
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole.
When inserting the eject tool into the tray eject hole to remove the card tray, do not obstruct
the tray to avoid damaging the eject mechanism inside the slot.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
11 Unboxing and setup
4. Do the following to place your nano SIM and microSD cards into the tray:
With the gold contacts facing down, place your nano SIM and microSD cards into the SIM 1,
SIM 2, and SD holders of the tray. Make sure to align the cutoff corners of the nano SIM cards
to the notches on the holders.
SIM 1
SIM 2
By default, SIM 1 will connect to the 4G LTE/3G network, and SIM 2 will connect to 3G/2G. To
find out how to set the preferred card for connecting to 4G LTE, see Managing your nano SIM
cards with Dual network manager on page 16.
5. When reinserting the tray, make sure it is facing up so that your cards don't fall out. Hold the
tray with the microSD card between your fingers, and then steadily slide the tray all the way
into the slot.
SIM 2
6. Make sure the tray is fully inserted and doesn't protrude from the slot.
Follow the same procedure above to eject the tray and remove your cards. Before ejecting the tray,
make sure to unmount your microSD card first. See Unmounting the storage card on page 60.
12 Unboxing and setup
Charging the battery
Before you turn on and start using HTC Desire 12, it is recommended that you charge the battery.
§ If the battery has been discharged for several days, you may need to charge HTC Desire 12 for
several minutes before powering it on.
§ Use only the adapter and the micro USB cable that came with HTC Desire 12 to charge the
battery. When the battery power is too low, make sure to use the power adapter to charge, not
the USB cable connection with your computer.
1. Insert the small end of the micro USB cable into the micro USB connector.
2. Insert the other end of the micro USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§ As a safety precaution, the battery may stop charging to avoid overheating.
§ Avoid charging the battery in hot environments.
§ When you're using the web browser and charging the battery, HTC Desire 12 may become
warmer. This is normal.
§ To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC Desire 12 vibrates.
When you turn on HTC Desire 12 for the first time, you’ll need to set it up.
13 Unboxing and setup
Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
Setting up HTC Desire 12 for the first time
When you switch on HTC Desire 12 for the first time—or after you've done a factory reset—you’ll be
asked to set it up.
If you have data from a previous phone that you need to copy over to the new phone, back up the
previous phone's data first. For guidance, go to htc.com/support/backup-and-transfer/.
1. If you need to navigate by voice feedback, turn on TalkBack by pressing and holding two
fingers on the first screen until you hear a message and then a beep.
Or if you accidentally enabled TalkBack, follow the onscreen tutorial to turn it off.
2. Choose the system language you want to use, read and agree to the terms of use, choose your
Internet connection, and sign in to your Google
®
Account.
3. On the screen that asks you which device to restore from, do one of the following:
§ If you backed up your old phone using your Google Account, tap the phone name. Tap
to select the apps to install, and then tap Restore.
§ If you want to start fresh, tap Don't restore.
4. On the Google services screen, make sure the Back up to Google Drive option is turned on to
enable Auto Backup. It's also recommended to have the options under Location and Device
maintenance turned on.
5. Set up Google Assistant, or do this later. For details, visit support.google.com/assistant/.
6. Sign in to your HTC Account to use the same login credentials for HTC services such as
Themes and HTC Sense Companion.
7. Follow the remaining instructions to finish your phone setup.
Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Location settings on
page 84.
14 Unboxing and setup
Adding your social networks, email accounts, and more
You can sync contacts, calendars, and other information from your social networks, email accounts,
and online services on HTC Desire 12. Depending on the account type, signing in to your online
accounts lets you sync updates between HTC Desire 12 and the Web.
1. From the Home screen, swipe up and then tap Settings Accounts.
2. Tap .
3. Tap the account type you want to add.
4. Follow the onscreen instructions to enter your account information.
§ In Settings
Accounts, tap Auto-sync data to turn automatic sync of all your accounts.
§ You can add several Google Accounts.
Syncing your accounts
1. From the Home screen, swipe up and then tap Settings Accounts.
2. To manually sync individual accounts, tap an account type, and then tap Sync now on
the Account settings screen.
Removing an account
Remove accounts from HTC Desire 12 if you no longer use them. Removing an account does not
remove accounts and information from the online service itself.
1. From the Home screen, swipe up and then tap Settings Accounts.
2. Tap an account type.
If you've signed into multiple accounts under an account type, tap the account to remove.
3. Tap Remove account.
Some personal data may be retained by the third-party app after you have removed the account
from HTC Desire 12.
15 Unboxing and setup
Choosing which nano SIM card to connect to the 4G
LTE network
When you have two nano SIM cards inserted on your phone, only one card can connect to the faster
4G LTE network. The other card will connect to the 3G/2G network.
You can set which card you want to connect to the 4G LTE network.
1. From the Home screen, swipe up and then tap Settings
SIM cards.
2. Tap Mobile data.
3. Choose the card you want to connect to the 4G LTE network.
Choosing which SIM card to use for sending SMS and
MMS
You can set which default SIM card to use for sending SMS and MMS.
1. From the Home screen, swipe up and then tap Settings
SIM cards.
2. Tap SMS messages.
3. Choose the card you want to use for sending SMS and MMS.
Managing your nano SIM cards with Dual network
manager
From the Home screen, swipe up and then tap Settings
SIM cards. You can turn either card on or
off, change the card names, and more.
16 Unboxing and setup
Your first week with your
new phone
HTC Sense Home
After you've turned on and set up HTC Desire 12 for the first time, you'll see the Home screen.
§ Swipe right and you'll find HTC BlinkFeed
™
. You can customize HTC BlinkFeed to show
posts from your social networks, headlines from your favorite news media, and more. For
details, see http://www.htc.com/support/apps/blinkfeed/.
§ Swipe left and you’ll discover space for adding your favorite widgets, apps, and more so
they’re just a tap away. You can also add panels. For details, see Adding or removing a widget
panel on page 30.
§ You can change the apps on the launch bar at the bottom of the Home screen. See Launch bar
on page 32.
While you're in another screen or app, press
to return to the last Home screen you visited.
Turning Sleep mode on or off
Sleep mode saves battery power by putting HTC Desire 12 into a low power state while the display is
off. It also stops accidental button presses when HTC Desire 12 is in your bag.
§ To turn off the display and switch to Sleep mode, briefly press the POWER button.
HTC Desire 12 also automatically goes into Sleep mode when it’s left idle for a while. You can
change the time before HTC Desire 12 sleeps by setting the screen timeout.
§ To wake up your phone from Sleep mode, press the POWER button.
Unlocking the screen
Swipe up to unlock the screen.
If you've set up a screen lock, you'll be asked to provide your credentials before HTC Desire 12
unlocks.
If you've set an event reminder or an alarm, you can snooze or dismiss the event or alarm right
from the lock screen. Just drag or up.
17 Your first week with your new phone
Touch gestures
Use touch gestures to get around the Home screen, open apps, scroll through lists, and more.
Tap
Tap the screen with your finger when you want to select onscreen items
such as application and settings icons, or press onscreen buttons.
Press and hold
To open the available options for an item (for example, a contact or
link in a webpage), just press and hold the item.
Swipe or slide
Quickly swipe your finger horizontally across the screen to go to
other Home screen panels. Swipe vertically to scroll through a list,
document, and more.
18 Your first week with your new phone
Drag
Press and hold your finger with some pressure before you start to
drag. While dragging, don't release your finger until you have
reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need
to swipe your finger in light, quicker strokes, such as when
moving right and left on the Home screen, or flicking through
a contacts or message list.
Press and flick
On the Home screen, you can easily move a widget or icon
from one screen to another.
Press and hold the widget or icon with one finger, and flick the
screen to the new location with another finger.
19 Your first week with your new phone
Slide with two fingers
In some apps, slide two fingers apart to zoom in when
viewing a picture or text.
Slide two fingers together to zoom out of the picture
or text.
Two-finger swipe
Swipe down from the status bar using two fingers to access Quick Settings.
20 Your first week with your new phone
Getting to know your settings
Want to change the ringtone, set up a Wi-Fi connection, or add your accounts? Do this and more in
Settings.
1. Open Settings from the Apps screen or Notifications panel.
§ From the Home screen, swipe up or tap , and then find and tap Settings.
§ Open the Notifications panel, and then tap .
2. Here are some of the basic settings you can change:
§ Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap the item
itself to configure its settings.
§ Tap Sound to set a ringtone or change ringtone volume.
§ Tap Notifications to configure notification settings.
§ Tap Accounts to add and sign in to your different accounts, such as email, social
networks, and more.
§ Tap Security to help secure HTC Desire 12, for example with a screen lock.
§ Tap an item under Suggestions to check out new or recommended settings to
customize.
3. You can also swipe right on the Settings screen to see the list of main settings and quickly
jump from one setting to another. Or, tap in Settings to easily find options and settings.
Using Quick Settings
In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth
®
on or off.
1. Swipe down from the top of the screen to open the Notifications panel.
Right below the Settings button, you'll see the first six Quick Settings tiles.
2. To see all of the Quick Settings tiles, do any of the following:
§ With two fingers, swipe down from the status bar.
§ Swipe down twice from the status bar.
3. Swipe left or right to see more tiles.
4. To turn a setting on or off, just tap its tile.
21 Your first week with your new phone
Customizing Quick Settings
You can remove, replace, or rearrange the tiles in Quick Settings.
1. With two fingers, swipe down from the top of the screen to open Quick Settings.
2. Tap and do one of the following:
§ Press and hold a tile, and then drag it to your desired position.
§ Press and hold a tile, and then drag it down under the Drag to add tiles section to hide it
from the Quick Settings panel.
§ Under the Drag to add tiles section, drag a tile up to show it in the Quick Settings panel.
3. Press .
There is a limit to the number of tiles that can be shown in the first panel of Quick Settings. You
may need to swipe left on the Quick Settings panel to see more Quick Settings tiles.
Capturing your phone's screen
Want to show off your high game score or write a blog post about HTC Desire 12 features? It's easy
to take a picture of the screen to share.
1. Press and hold POWER and VOLUME DOWN at the same time.
2. Open the Notifications panel, and then slide two fingers apart on the Screenshot captured
notification.
3. Tap Share.
22 Your first week with your new phone
Travel mode
Do you often travel across time zones? Turn on Travel mode in Settings to see a dual clock on the
Home screen and lock screen that shows both your home and current time zones.
§ Make sure you turn on location services in your phone settings.
§ Set your home time zone first in the Clock app.
1. From the Home screen, swipe up and then tap Settings Date & time.
2. Tap the Travel mode On/Off switch to turn travel mode on or off.
You'll see a dual clock of your home and current locations once your phone detects a different time
zone from the home time zone you've set.
Restarting HTC Desire 12 (Soft reset)
If HTC Desire 12 is running slower than normal, is unresponsive, or has an app that is not
performing properly, try rebooting and see if that helps solve the problem.
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button, and then tap Restart.
HTC Desire 12 not responding?
If HTC Desire 12 does not respond when you touch the screen or press the buttons, you can
still restart it.
Press and hold the POWER and VOLUME DOWN until your phone vibrates, and then
release the buttons.
You may need to press and hold the buttons for 12 to 15 seconds before the phone
vibrates.
Notifications
Notification LED
The notification LED shows a:
23 Your first week with your new phone
§ Solid green light when HTC Desire 12 is connected to the
power adapter or a computer and the battery is fully
charged.
§ Flashing green light when you have a pending
notification.
§ Solid orange light when the battery is being charged.
§ Flashing orange light when the battery level reaches very
low.
Notifications panel
Notification icons inform you of new messages, calendar events, alarms, and activities in progress
such as files downloading.
When you see notification icons, open the Notifications panel to check out details of the
notifications that you've received.
To open the Notifications panel, slide down from the top of the screen.
Or just swipe down anywhere on the Home screen.
§ Tap the notification to open the corresponding app.
§ To dismiss just one notification in the list, drag it left or right.
§ Slide two fingers apart on the notification to expand it and see more details or see if there are
more notifications bundled inside it. Slide two fingers together on the notification to minimize
it again.
§ Some notifications allow you to take immediate action. For example, tap a missed call
notification to return the call or reply with a text message.
§ If you have several notifications, scroll through the list screen to see them all.
§ To dismiss all non-persistent notifications, tap Clear all.
§ You can change what app notifications you want to receive and also snooze some notifications
to temporarily remove them. See Managing app notifications on page 25.
24 Your first week with your new phone
Managing app notifications
You can choose which types of app notifications to mute, block, or override your Do Not disturb
settings.
1. From the Home screen, swipe up and then find and tap Settings.
2. Tap Notifications, and then tap the app to set.
You can also press and hold a notification in the Notifications panel or the lock screen to see
the notification settings you can customize.
3. Tap the On/Off switch next to option you want to toggle.
Settings for app notifications are applied to notifications in the Notifications panel and the lock
screen.
Selecting, copying, and pasting text
1. Press and hold on a word.
2. Drag the start and end anchors to highlight the text you want to select.
3. Tap Copy.
4. In a text entry field (for example, while composing an email), press and hold at the point
where you want to paste the text.
5. Tap Paste.
Sharing text
1. After you have selected the text, tap Share.
2. Choose where to share the selected text.
Entering text
The keyboard becomes available when you tap a text field in an app.
§ Tap the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation
marks and symbols.
§ Tap
to enter an uppercase letter. Tap twice to turn on caps lock.
§ Press and hold keys with gray characters at the top or bottom to enter numbers, symbols, or
accented letters. Some keys have multiple characters or accents associated with them.
§ Tap to show number and symbol keys. Tap to return to the main keyboard.
§ Tap to choose from a wide selection of emojis.
§ Tap to check out more features, options, and settings.You can resize the keyboard space,
change the layout and design, download dictionaries, and more.
§ Press to close the onscreen keyboard.
25 Your first week with your new phone
Entering text by speaking
1. Tap an area where you want to enter text.
2. On the onscreen keyboard, press and hold .
3. When you see the microphone button and the words "Try saying something", say the words
you want to enter.
4. Enter punctuation marks by saying the name. For example, say "comma".
Enabling smart keyboard options
Turn on the keyboard's advanced features to help you type faster, such as contextual prediction,
auto-correction, and more.
1. From the Home screen, swipe up and then tap Settings Languages & input.
2. Tap Virtual keyboard TouchPal - HTC Sense Version Smart input.
3. Select the options to enable.
How can I type faster?
The onscreen keyboard of your phone is highly customizable. You can modify its settings and
options to enhance your typing experience.
Here are some tips that you could try:
§ Show the numeric keys on the top row of the keyboard. Go to Settings, and then tap
Languages & input. Tap Virtual keyboard TouchPal - HTC Sense Version General
settings. Select Number Row.
§ Turn on Contextual prediction. Go to Settings, and then tap Languages & input. Tap
Virtual keyboard TouchPal - HTC Sense Version Smart input, and then make sure that
Contextual prediction is selected. This option enables next word prediction and will also
allow the keyboard to learn from the usual word patterns you type for better word
suggestions.
26 Your first week with your new phone
§ Switch to landscape mode. With two fingers, swipe down from the status bar and check if
Auto rotate is turned on. Open the app you need, and then tap a text field to show the
keyboard. Turn your phone sideways to bring up a bigger keyboard.
You can then tap Split.
§ Resize or reposition the keyboard.
Open the app you need, and then tap a
text field to show the keyboard. Tap
, and then tap Resize. Drag any of
the border arrows to resize your
keyboard.
To move the keyboard up, drag the center button up.
27 Your first week with your new phone
Updates
Software and app updates
Download and install software updates for the latest performance enhancements, bug fixes, and
security improvements. HTC Desire 12 can check and notify you if there’s a new update available.
Some app updates are available from HTC or your mobile operator, and you'll receive notifications
on your phone when there are new updates. Or you can install app updates from Google Play Store.
Some HTC apps that are not preloaded in certain phones can also be downloaded from Google Play
Store.
The information in this guide may not be most up-to-date if there are more recent software or
app updates available.
Checking your system software version
Before installing a system software update, you can check first what Android version you have on
your phone.
1. From the Home screen, swipe up and then find and tap Settings.
2. Tap About phone.
3. Check under Android version.
Checking for updates manually
1. From the Home screen, swipe up and then find and tap Settings.
2. Tap About phone System updates. HTC Desire 12 checks if updates are available.
If you don't have Internet connection, you'll be prompted to turn on mobile data or connect to a
Wi-Fi network. Once connected, tap Check now to check for updates.
Installing a software update
When HTC Desire 12 is connected to the Internet and there's a new software update available, the
update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select Update over
Wi-Fi only.
28 Updates
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.
After updating, HTC Desire 12 will restart.
Installing an application update
When Internet connection is on and there's an available update for your HTC or mobile operator
apps, the update notification icon
appears in the status bar.
1. Slide the Notifications panel open, and then tap the update notification.
The Updates screen opens with the list of application updates to be installed.
2. Tap an item to view its details, and then tap .
3. When you're done reviewing the updates, tap Install. You'll be asked to restart HTC Desire
12 if needed.
Installing app updates from Google Play Store
Most apps get updated with improvements and bug fixes through Google Play Store. You can
manually update apps or set your phone to automatically download and install app updates when
available.
1. From the Home screen, swipe up and then find and tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games.
4. On the Updates tab, you'll see the list of apps that have updates available.
5. Tap Update beside the app you want to update.
Tap Update All if you want to update all the apps.
In Play Store, tap Settings Auto-update apps to choose how you want Google Play Store to
update your apps.
29 Updates
Home screen layout and
fonts
Adding or removing a widget panel
§ You won't be able to add a new widget panel if you've already reached the maximum limit.
§ HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be
added before HTC BlinkFeed.
1. Press and hold an empty space on a widget panel.
2. Tap Edit page.
3. To add a new widget panel, swipe left until you see the icon, and then tap it.
4. To remove a widget panel, swipe left or right until you see the panel, and then tap Remove.
5. When done, press .
Arranging widget panels
A widget panel cannot be moved and inserted before HTC BlinkFeed.
1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home
screen.
2. Press and hold a widget panel thumbnail, and then drag it left or right to the position that you
want.
3. When you're done arranging widget panels, press .
Changing your main Home screen
Set HTC BlinkFeed or a widget panel as your main Home screen.
1. Press and hold an empty space on a widget panel.
2. Tap Edit page.
3. Swipe left or right until you see the panel that you want to use as your main Home screen.
30 Home screen layout and fonts
4. Tap Set as home.
5. Press .
Pressing from an app will first return you to the last panel you were in. Just press again to
go to your main Home screen.
Home wallpaper
Choose from the available wallpapers, or use any photo you've taken with the camera.
1. Press and hold an empty space on a widget panel.
2. In the pop-up menu, tap Wallpaper.
3. Choose from where you want to select a wallpaper.
To use a photo you captured with the camera, tap Photos, choose a photo, and then tap Done.
4. If prompted, choose whether to use the wallpaper for the Home screen, lock screen, or both.
Changing the default font size
1. From the Home screen, swipe up and then tap Settings Display.
2. Tap Font size, and then select the size you want.
31 Home screen layout and fonts
Widgets and shortcuts
Launch bar
The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can
replace the apps on the launch bar with the ones you often use.
§ You can only customize the launch bar while in Classic layout.
§ If you're using the Freestyle layout, you will only see the launch bar on the lock screen. Icons
displayed will be the same ones you have in the Classic layout.
1. Press and hold the app you want to replace, and then drag it out to .
2. Tap to go to the Apps screen.
3. Press and hold an app, and then drag it to the empty slot on the launch bar.
§ You can also group apps on the launch bar into a folder. See Grouping apps on the widget panel
and launch bar on page 33.
§ The apps or other shortcuts on the lock screen are the same as the ones on the launch bar.
Adding Home screen widgets
Widgets make at-a-glance important information and media content readily available.
1. Press and hold an empty space on a widget panel.
2. In the pop-menu, tap Add apps and widgets.
3. Tap Widgets.
4. Scroll through the widgets, or tap to search for a specific widget.
5. Press and hold a widget, and then drag it to a widget panel you want to add it to.
32 Widgets and shortcuts
Changing the widget settings
You can modify basic settings of some widgets.
1. Press and hold a widget on your Home screen, and then drag it to .
2. Customize the widget settings.
Resizing a widget
Some widgets can be resized after you've added them to your Home screen.
1. Press and hold a widget on the Home screen, and then release your finger. If a border
appears, that means the widget is resizable.
2. Drag the sides of the border to enlarge or shrink the widget size.
Adding Home screen shortcuts
Place apps you often use on any widget panel of your Home screen. You can also add shortcuts to
frequently used settings, favorite contacts, and more.
1. Press and hold an empty space on a widget panel.
2. In the pop-up menu, tap Add apps and widgets.
3. Tap Apps or Shortcuts.
4. Scroll through the apps or shortcuts, or tap to search for one.
5. Press and hold an app or shortcut, and then drag it to a widget panel you want to add it to.
To add an app from the Apps screen, press and hold the app, and then drag it to a widget panel.
Grouping apps on the widget panel and launch bar
1. Press and hold an app, and then drag it over to another app to automatically create a folder.
2. Tap the folder to open it.
3. Tap the folder window’s title bar, and then enter a new folder name.
4. Add more apps into the folder. Tap , select your apps, and then tap Done.
You can also add shortcuts to settings or information to a folder. Add a shortcut first to a widget
panel, and then drag it over to the folder.
33 Widgets and shortcuts
Removing items from a folder
1. On the launch bar or widget panel, tap a folder to open it.
2. Press and hold an app or shortcut in the folder, and then drag it out to .
Moving a Home screen item
You can easily move a widget, icon, or sticker from one widget panel to another.
1. Press and hold a Home screen item with one finger.
2. With another finger, flick left or right to rotate the screen to another widget panel.
3. Release the item to where you want to move it.
Removing a Home screen item
1. Press and hold the widget, icon, or sticker you want to remove, and then drag it to .
2. When the item turns red, lift your finger.
34 Widgets and shortcuts
Sound preferences
Changing your ringtone
Make sure the volume is on.
1.
From the Home screen, swipe up and then tap Settings
Sound.
2. Tap Phone ringtone.
3. Select a ringtone from the list.
4. When you're done selecting your ringtone, tap OK.
Changing your notification sound
Make sure the volume is on.
1. From the Home screen, swipe up and then tap Settings Sound.
2. Tap Default notification ringtone, and then select one from the list.
3. Tap OK.
Setting the default volume
1. From the Home screen, swipe up and then tap Settings
Sound.
2. Slide the volume bars for each type of sound source.
35 Sound preferences
Taking photos and videos
Camera basics
Take photos, videos, and selfies using the camera.
On the Home screen, tap the camera icon to open the Camera app.
Zooming
Before taking a photo or video, slide two fingers apart on the Viewfinder screen to zoom in or
together to zoom out. You can also freely zoom in or out while recording.
Choosing a capture mode
By default, the Camera app is set to normal capture mode for taking photos and changing photo
settings. You can select panorama mode to capture sweeping views of landscapes.
Some camera features and photo settings are not available when you’re in panorama mode.
While on the Viewfinder screen, tap and then:
§ Tap to switch to panorama mode.
§ Tap to switch back to normal mode.
Turning the camera flash on or off
Make sure you're in normal capture mode. See Choosing a capture mode on page 36 for details.
Tap the flash icon to choose a flash setting.
Setting the photo resolution
Make sure you're in normal capture mode. See Choosing a capture mode on page 36 for details.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Tap , and then tap .
3. Tap Picture size to change the photo quality and size.
36 Taking photos and videos
Choosing a scene mode
You can switch to Night, Sports, or any of the other scene modes to match your camera's settings to
specific scenes or conditions when taking photos.
Make sure you're in normal capture mode. See Choosing a capture mode on page 36 for details.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Tap , and then tap .
3. Tap Scene mode, and then select the mode you want to use.
To have the camera automatically choose settings for the environment, select Auto.
Taking a photo
Take photos and selfies, even while recording videos.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Point the camera at what you want to capture. You can tap the screen to change the focus to a
different subject.
3. When you're ready to take the photo, tap .
Using HDR
When shooting portraits against a bright background, use HDR, short for High Dynamic Range, to
capture your subjects clearly. HDR brings out the details of both the highlights and shadows, even in
high contrast lighting.
§ Make sure you're in normal capture mode. See Choosing a capture mode on page 36 for details.
§ HDR works best when your subject is steady. The camera takes two shots at different exposure
levels and combines them into one enhanced photo.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Tap to enable HDR.
3. When you're ready to take the photo, tap
37 Taking photos and videos
Taking a panoramic photo
Get a wider shot of a landscape in one sweep.
Some camera features and photo settings are not available when you’re in panorama mode.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Panorama mode. See Choosing a capture mode on page 36 for details.
3. Put your camera in portrait or landscape view.
4. When you're ready to take the shot, tap .
5. Start panning in the direction of one of the directional arrows and then match the white
arrow with the blue arrow on the Viewfinder screen.
6. Continue panning and hold HTC Desire 12 as steadily as you can while capturing frames.
You can tap to stop and save your captured frames or to cancel without saving.
The camera stitches the frames into a single photo.
Taking photos with the self-timer
When you use the self-timer, the Camera app counts down before taking the shot. You can set the
countdown time.
Make sure you're in normal capture mode. See Choosing a capture mode on page 36 for details.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Tap , and then tap .
3. Tap Self timer to set the countdown time.
4. To start the timer, tap . The camera takes the photo after the countdown.
Taking burst shots
Do you want to take photos of moving subjects? Whether it’s your kid's football game or a car race,
you can capture the action.
Make sure you're in normal capture mode. See
Choosing a capture mode on page 36 for details.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Press and hold .The camera takes consecutive shots of your subject.
38 Taking photos and videos
Taking selfies
Use the front camera to take selfies.
Make sure you're in normal capture mode. See Choosing a capture mode on page 36 for details.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Tap to switch to the front camera.
3. When you're ready to take the photo, tap .
Recording video
Capture moments as videos using the Camera app.
1. On the Home screen, tap the camera icon to open the Camera app.
2. On the Viewfinder screen, do any of the following to switch to Video mode:
§ In landscape view, swipe from the top edge of the screen.
§ In portrait view, swipe from the right edge of the screen.
3. To set your preferred video settings, like audio mode and video quality, tap .
4. When you're ready to start recording, tap .
5. Change focus to a different subject or area by just tapping it on the Viewfinder screen.
6. Tap to pause the recording, and then tap to resume.
While recording, tap
whenever you want to capture a still shot.
7. To stop recording, tap .
Taking a video selfie
Make sure you're in normal capture mode. See Choosing a capture mode on page 36 for details.
1. On the Home screen, tap the camera icon to open the Camera app.
2. On the Viewfinder screen, do any of the following to switch to Video mode:
§ In landscape view, swipe from the top edge of the screen.
§ In portrait view, swipe from the right edge of the screen.
3. Tap to switch to the front camera.
4. To set your preferred video settings, like audio mode and video quality, tap .
5. When you're ready to start recording, tap .
39 Taking photos and videos
6. Tap to pause the recording, and then tap to resume.
7. To stop recording, tap .
Applying a filter
Use the available filters to make your photos and videos look like they’ve been taken through special
lenses.
Choose a filter first before you start taking a photo or video.
1. On the Viewfinder screen, tap
.
2. Preview the filters on the screen, or swipe right to access more filters.
3. Choose one of the available filters.
Or if you don't want to apply any filter, swipe left to go back to the Viewfinder screen.
40 Taking photos and videos
Google Photos
What you can do on Google Photos
Here are some of the things you can do when using Google Photos
™
on your phone.
§ View, edit, and share the photos and videos you've taken on your phone. You can also access
the media files previously backed up to your Google Account.
§ To select photos and videos, press and hold a thumbnail to select one. Tap a date to select all
the media files under it. Or, press and hold a thumbnail as your first selection, and then drag
your finger to the last item you want to select.
To learn more about Google Photos, tap
Help. Or, you can visit support.google.com/photos.
Viewing photos and videos
When you open Google Photos for the first time, sign in to your Google Account, if prompted, and
choose whether to turn backup and sync on or off.
1. From the Home screen, swipe up and then find and tap Photos.
You'll see your local and synced photos and videos organized by date.
2. To switch to another view, tap Layout, and then choose how you want to view your
media files.
3. Tap a thumbnail to view it in full screen.
4. To view only the photos and videos saved on the phone storage and storage card, tap to
open the slideout menu, and then tap Device folders.
Editing your photos
1. From the Home screen, swipe up and then find and tap Photos.
2. Tap a photo thumbnail to view it in full screen.
3. Tap
, and then do any of the following:
§ Tap to adjust the brightness, color, and more.
§ Tap to apply a filter to the photo.
§ Tap to rotate or crop the photo.
41 Google Photos
4. While you're editing, press and hold the photo to compare your changes to the original.
5. After making your adjustments, tap Save.
Trimming a video
1. From the Home screen, swipe up and then find and tap Photos.
2. Tap a video thumbnail to view it in full screen.
3. Tap , and then drag the trim sliders to the part where you want the video to begin and end.
4. Tap to preview your trimmed video.
5. Tap Save.
The trimmed video is saved as a copy. The original video remains unedited.
42 Google Photos
Phone calls
Making a call
You can either dial a number directly, or make quick calls from your favorites or call history.
1. On the Home screen, tap the phone icon to open the Phone app.
2. Enter the phone number or first few letters of the contact’s name to see the top matching
contact.
3. Tap the contact you want to call.
If the phone number has an extension, tap
after connecting to the main line and then dial the
extension number.
4. Tap the name that corresponds to the card you want to use.
Making a call with your voice
Call a contact hands-free using your voice.
1. On the Home screen, tap the phone icon to open the Phone app.
2. Tap .
3. Say the name of contact you want to call. For example, say "Call [person's name in
phonebook]."
4. Tap your contact's name then select which card to use to make the call.
Calling a number in a message
When you receive a text message that has a phone number in it, you can just tap the number to place
a call.
Receiving calls
When you receive a phone call from a contact, the Incoming call screen appears.
Answering or rejecting a call
Do one of the following:
§ Tap Answer or Dismiss.
§ If you've set up a lock screen, tap and drag the call icon to to accept the call or to to
reject it.
43 Phone calls
Muting the ringing sound without rejecting the call
Do one of the following:
§ Press the VOLUME DOWN or VOLUME UP button.
§ Press the POWER button.
Returning a missed call
You'll see the missed call icon in the status bar when you miss a call.
1. Slide the Notifications panel open to check who the caller is.
2. To return the call, tap Call back.
If you have multiple missed calls, tap the missed calls notification to open the Call History tab.
Emergency call
In some regions, you can make emergency calls from HTC Desire 12 even if the nano SIM card has
been blocked or if you don't have one installed.
If you don't have a network signal, you won't be able to make an emergency call.
1. On the Home screen, tap the phone icon to open the Phone app.
2. Dial the emergency number for your locale, and then tap .
If you've enabled but forgotten your lock password or lock pattern, you can still make emergency
calls by tapping Emergency on the screen.
What can I do during a call?
When a call is in progress, you can turn the speakerphone on, place the call on hold, and more.
Putting a call on hold
To put the call on hold, tap . The status bar then displays the hold call icon .
To resume the call, tap again.
Switching between calls
If you’re already in a call and you accept another call, you can switch between the two calls.
1. When you receive another call, tap and drag the call icon to to accept the second call and
put the first call on hold.
2. To switch between the calls, tap the person you want to talk to on the screen.
44 Phone calls
Turning the speakerphone on or off during a call
To decrease potential damage to your hearing, do not hold HTC Desire 12 to your ear when the
speakerphone is on.
§ On the call screen, tap . The speakerphone icon appears in the status bar.
§ To turn the speakerphone off, tap .
Muting the microphone during a call
On the call screen, tap to toggle between turning the microphone on or off. When the
microphone is turned off, the mute icon appears in the status bar.
Ending a call
Do one of the following to end the call:
§ On the call screen, tap .
§ Slide the Notifications panel open, then tap Hang Up.
Setting up a conference call
Conference calling with your friends, family, or co-workers is easy. Make or accept a call, and then
simply dial each subsequent call to add it to the conference.
Make sure that you have conference calling service activated. Contact your mobile operator for
details.
1. Make a call to the first conference call participant.
2. When connected, tap , and then dial the number of the second participant. The first
participant is put on hold.
3. When connected to the second participant, tap Merge calls.
4. To add another participant, tap , and then dial the number of the contact.
5. When connected, tap Merge calls to add the participant to the conference call. Tap
to access options such as ending the call with a participant.
6. To end the conference call, tap .
45 Phone calls
Call History
Use Call History to check missed calls, your dialed numbers, and received calls.
1. On the Home screen, tap the phone icon to open the Phone app.
2. Swipe to view the Call History tab.
3. Do one of the following:
§ Tap a name or number in the list to call.
§ Press and hold a name or number in the list to display the options menu.
Adding a new phone number to your contacts from Call History
1. On the Call History tab, tap the number you want to add as a new contact.
2. Choose whether to create a new contact or save the number to an existing contact.
Clearing the Call History list
1. On the Call History tab, tap Call history.
2. To clear the entire list, tap Clear call history.
3. Tap OK.
To clear individual items, go to the Call History tab, tap on the name of the contact or number
you want to delete then tap .
Switching between silent, vibrate, and normal modes
Do one of the following:
§ To change from silent to normal mode, press the VOLUME UP button three times.
§ To change from vibrate to normal mode, press the VOLUME UP button twice.
§ Go to Settings, and then tap Sound to select a new sound setting.
46 Phone calls
SMS and MMS
Sending a text or multimedia message via Android
Messaging
1. From the Home screen, swipe up and then find and tap Messaging.
2. Tap .
3. Enter a contact name or mobile number in the Type name or number field. You can also
select a contact or a group.
4. Tap the box that says Type text message, and then enter your message.
§ There is a limit on the number of characters for a single text message. If you exceed the limit,
your text message will be delivered as one but will be billed as more than one message.
§ Your text message automatically becomes a multimedia message if you enter an email address
as the recipient, add a message subject, attach an item, or compose a very long message.
5. To add a multimedia attachment, tap , choose an attachment type, and then select the
item to attach.
6. Tap for the corresponding card that you want to use.
Viewing and saving an attachment from a multimedia message
§ If there’s a media attachment such as a photo or video in a received message, tap it to view the
content.
§ To save the attachment, press and hold the multimedia message (not the thumbnail), and
then choose to save the attachment from the options menu.
47 SMS and MMS
Contacts
Your contacts list
The Contacts app lists all contacts you've stored on HTC Desire 12 and from online accounts you're
logged in to. Use the Contacts app to easily manage communications with people that matter to you.
1. From the Home screen, swipe up and then find and tap Contacts.
2. On your contacts list, you can:
§ View your profile and edit your contact information.
§ Create, edit, find, or send contacts.
§ Tap a contact photo to find ways to quickly connect with the contact.
To sort your contacts by their first or last name, tap
Settings Sort by.
Setting up your profile
Store your personal contact information to easily send it to other people.
1. From the Home screen, swipe up and then find and tap Contacts.
2. Tap Set up my profile.
3. Enter your name and contact details.
48 Contacts
4. Tap or the current photo to change your contact photo.
5. Tap .
To edit your profile, tap ME on the main screen of the Contacts app, and then tap .
Adding a new contact
1. From the Home screen, swipe up and then find and tap Contacts.
2. On the All contacts tab, tap
.
3. If prompted, choose which account the contact will sync with.
4. Enter the contact information in the fields provided.
5. Tap .
Editing a contact’s information
1. From the Home screen, swipe up and then find and tap Contacts.
2. On the Contacts tab, tap a contact, and then tap
.
3. Enter the new information.
4. Tap .
Getting in touch with a contact
1. From the Home screen, swipe up and then find and tap Contacts.
2. Tap a contact's name, and then choose how you want to get in touch with that contact.
Tap
to add the contact to Favorites.
49 Contacts
Importing contacts from your nano SIM card
1. From the Home screen, swipe up and then find and tap Contacts.
2. On the All contacts tab, tap Import/export.
3. Choose which card to import from.
4. If prompted, select which account you'd like to import your contacts to.
5. Select the contacts you want to import.
6. Tap OK.
Sending contact information
1. From the Home screen, swipe up and then find and tap Contacts.
2. On the All contacts tab, tap your profile or someone's contact name.
3. Tap
Share.
4. Choose how you want to send the vCard.
50 Contacts
Battery
Tips for extending battery life
How long the battery can last before it needs recharging depends on how you use HTC Desire 12.
Try out some of these tips to help increase battery life.
Use the power management features
§ Turn Battery saver mode on in Settings.
§ Monitoring your battery usage helps identify what's using the most power so you can choose
what to do about it. For details, see Checking battery usage on page 53.
Manage your connections
§ Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when not in use.
§ Turn GPS on only when a precise location is needed, such as while using navigation or
location-based apps. See Location settings on page 84.
§ Turn on Airplane mode when you don't need any wireless connections and you don't want to
receive calls or messages.
Manage your display
Lowering the brightness, letting the display sleep when not in use, and keeping it simple helps save
battery power.
§ Lower the screen brightness when you don't need it. See Screen brightness on page 85.
§ Set the screen timeout to a shorter time. See Setting when to turn off the screen on page 85.
§ Don't use a live wallpaper for your Home screen. Animation effects are nice to show off to
other people but they drain your battery.
Changing your wallpaper to a plain, black background can also help a little. The less color is
displayed, the less battery is used. See Home wallpaper on page 31.
51 Battery
Manage your apps
§ Battery optimization helps extend battery standby time. See Battery optimization for apps
on page 53.
§ Install the latest software and application updates. Updates sometimes include battery
performance improvements.
§ Uninstall or disable apps that you never use.
Many apps run processes or sync data in the background even when you're not using them. If
there are apps that you don't need anymore, uninstall them.
If an app came preloaded and can't be uninstalled, disabling the app can still prevent it from
continuously running or syncing data. See Disabling an app on page 69.
Limit background data and sync
Background data and sync can use a lot of battery power if you have many apps syncing data in the
background. It’s recommended not to let apps sync data too often. Determine which apps can be set
with longer sync times, or sync manually.
§ In Settings, tap Accounts and check what types of data are being synced in your online
accounts. When the battery is starting to run low, temporarily disable syncing some data.
§ If you have many email accounts, consider prolonging the sync time of some accounts.
If you are using the HTC Mail app, select an account, tap
Settings Sync, Send &
Receive, and then adjust the settings under Sync schedule.
§ When you’re not traveling from one place to another, sync weather updates of only your
current location, rather than in all of your named cities. Open the Weather app, and then tap
to edit and remove unneeded cities.
§ Choose widgets wisely.
Some widgets constantly sync data. Consider removing the ones that are not important from
your Home screen.
§ In Play Store, tap Settings, and then clear Add icon to Home screen to avoid
automatically adding Home screen app shortcuts whenever you've installed new apps. Also
tap Auto-update apps Do not auto-update apps if you're fine with updating apps from Play
Store manually.
Other tips
To squeeze in a little bit more battery power, try these tips:
§ Tone down the ringtone and media volume.
§ Minimize the use of vibration or sound feedback. In Settings, tap Sound and choose which
ones you don't need and can disable.
§ Check your apps’ settings as you may find more options to optimize the battery.
52 Battery
Using battery saver mode
Battery saver mode helps to increase battery life. It reduces the usage of phone features that drain
the battery such as location services and mobile data.
1. From the Home screen, swipe up and then find and tap Settings.
2. Tap Battery.
3. Tap Battery saver , and then tap the On/Off switch to turn battery saver mode on or off.
To set when to automatically switch this mode on, tap Turn on automatically , and then
select a battery level.
Checking battery usage
See how the system and apps are using the battery and how much power is being used.
1. From the Home screen, swipe up and then find and tap Settings.
2. Tap Battery, and then tap an item to check how it's using the battery.
3. If you see the Adjust power use section while viewing battery use details, you can tap the
option underneath it to adjust settings that affect battery usage.
Another way to check the battery usage per app is to go to Settings, and then tap Apps. Tap the app
you want to check, and then tap Battery.
If the Battery option on the App info screen is grayed out, it means the app is currently not using
the battery.
Checking battery history
Check how long you've been using HTC Desire 12 since the last charge. You can also see a chart that
shows how long the screen has been on, and how long you've been using connections like the mobile
network or Wi-Fi.
1. From the Home screen, swipe up and then find and tap Settings.
2. Tap Battery.
3. Tap the chart to vive battery usage over time in History details.
Battery optimization for apps
When you have connections such as Wi-Fi on while the phone is in sleep mode, some apps may still
continue to use the battery. Starting from Android 6.0, battery optimization is enabled for all apps
by default which helps prolong battery standby time when you're not using the phone.
The phone needs to be sitting idle for an extended period of time before battery optimization takes
effect.
53 Battery
Turning battery optimization off in apps
If there are apps that you don't want battery optimization enabled, you can turn the feature off in
those apps.
1. From the Home screen, swipe up and then find and tap Settings.
2. Tap Battery.
3. Tap Battery optimization.
4. Tap Not optimized All apps to see the complete list of apps.
5. To turn off battery optimization in an app, tap the app name, and then tap Don't optimize
Done.
Repeat this process to turn off optimization in other apps.
To filter the list and see which apps have battery optimization disabled, tap All apps Not
optimized.
54 Battery
Storage
Freeing up storage space
As you use HTC Desire 12, you'll accumulate data and fill its storage capacity over time. Here are
some tips on how to free up phone storage space.
Manage photos and videos
§ After taking continuous camera shots, keep only the best shot. Discard the rest, if you don't
need them.
§ After editing a photo or trimming a video, the original file is kept. Delete original files or
move them elsewhere, such as to your computer.
§ If you're only sending videos through MMS, use a lower resolution. Hi-res video takes up
more space.
Remove unused themes
Themes can quickly consume up storage space because themes can include images, sounds and
icons. Remove themes you're not using. See Deleting a theme in http://www.htc.com/support/
apps/themes/.
Remove or disable apps
Uninstall apps that you've downloaded if no longer need them. See Uninstalling an app on page 64.
Preinstalled apps can be disabled when you're not using them. See Disabling an app on page 69.
Move apps to the storage card
Third-party apps that you've downloaded and installed can be moved to the storage card if you've
set up the card as internal storage. See Moving apps and data between the phone storage and storage
card on page 57 and Moving an app to or from the storage card on page 58.
Types of storage
Starting from Android 6.0, there have been some changes on how and where downloaded apps and
their data can be stored.
Phone storage
This is the internal storage which contains the Android system, preinstalled apps, email, text
messages, and cached data from the apps. You can also install apps that you've downloaded and
capture photos, videos, and screenshots to this storage.
55 Storage
Storage card
Use your storage card as a removable storage to store and access your media and other files on HTC
Desire 12 or any Android phone, or set it up as an extension of the internal storage. See Should I use
the storage card as removable or internal storage? on page 56.
USB storage
You can plug in an external USB storage device such as a USB flash drive or an SD card reader. You
need a special cable to connect HTC Desire 12 and a USB storage device.
Should I use the storage card as removable or internal
storage?
Use your storage card as removable storage when there's already content such as your media and
other files so that you don't lose these content. If you have a brand new storage card, choose
whether to use it as removable storage or set it up as an extension of the internal storage.
Removable storage
Use a new storage card as removable storage to be able to insert and use the card on HTC Desire 12
and other Android phones.
Internal storage
Set up a new storage card as internal storage for more privacy and secure use. This encrypts and
formats the storage card to work just like the internal storage.
This also expands the internal storage space since:
§ Captured screenshots, camera shots, media, and other files will be stored on the storage card.
§ Third-party apps that you installed and their data can be moved between the phone storage
and storage card.
After setting up the storage card as internal storage, the card can only be used on HTC Desire 12
where it has been formatted.
56 Storage
Setting up your storage card as internal storage
When you insert a storage card that has not been used on HTC Desire 12 before, the card will be
mounted as removable storage by default.
If the storage card is new or doesn't have content you want to keep, you can format the storage card
to use it as internal storage for HTC Desire 12.
§ See Should I use the storage card as removable or internal storage? on page 56 to find out the
differences between using the storage card as removable storage or internal storage.
§ If there are still files on the storage card, back up the files first before you format the card.
1. From the Home screen, swipe up and then tap Settings Storage.
2. Under Portable storage, tap the name of your storage card.
3. Tap Storage settings.
4. Tap Format as internal, and then tap Erase & format.
5. Follow the onscreen instructions to move your installed apps and their data from the phone
storage to the storage card.
If you no longer want to use your storage card as internal storage, you can reformat the card as
removable storage. Before you do so, make sure to move all the apps and data from the card back
to the phone storage. See Moving apps and data between the phone storage and storage card on
page 57.
Moving apps and data between the phone storage and
storage card
If you've set up your storage card as internal storage, you can move third-party apps that you
installed and their data such as photos, media, and downloaded files to the storage card to free up
phone storage space.
If you no longer want to use your storage card as internal storage, make sure to move all the apps
and data from the card back to the phone storage.
1. From the Home screen, swipe up and then tap Settings Storage.
2. Tap the name of your storage card if you're moving app data from the phone storage to the
card, or tap Internal shared storage if you're moving data from the storage card back to the
phone storage.
57 Storage
3. Tap Migrate data.
4. Tap Move.
§ Screenshots will also be migrated.
§ When you take new photos or videos, capture new screenshots, or download new files after the
migration, they will be saved to the new storage location.
Moving an app to or from the storage card
When you're running out of phone storage space, you can move a downloaded app and its data to the
storage card if the card has been set up as internal storage.
If you need to reformat your storage card, make sure to move each app and its data back to the
phone storage before formatting the card.
Preinstalled apps cannot be moved. Some third-party apps you've downloaded and installed to
the phone storage may also not allow you to move them to the storage card.
1. From the Home screen, swipe up and then tap Settings Storage.
2. Tap Internal shared storage, and then tap Apps if you want to move an app from the phone
storage to the storage card.
Or tap the name of your storage card, and then tap Apps if you need to move an app from the
storage card back to the phone storage.
3. Tap an app you want to move.
4. Tap Change, and then tap where you want to move it to.
5. Tap Move.
Copying or moving files between the phone storage and
storage card
Go to Settings to view and manage files on the phone storage and storage card. If you're using your
storage card as removable storage, you can copy or move your files between the phone storage and
storage card. You can also copy or move files to or from an external USB storage device when you
have it connected to HTC Desire 12.
1. From the Home screen, swipe up and then tap Settings Storage.
2. Tap Internal shared storage then tap Explore, or tap the storage card name.
Or tap the external USB storage device if you have one connected.
3. Open the folder that contains the files you want to copy or move.
58 Storage
4. To select or deselect files:
§ Press and hold a file to select it. To select more files, tap each file.
§ Tap a file to deselect it.
§ To select all files, tap Select all.
5. Tap , and then tap Copy to or Move to.
6. Tap to open the slideout menu, and then choose the type of storage where to copy or
move to, and then open the destination folder.
7. Tap Copy or Move.
Copying files between HTC Desire 12 and your
computer
You can copy your music, photos, and other files to HTC Desire 12.
§ Save and close your files before copying them from your computer to HTC Desire 12, or vice
versa.
§ If you're using your storage card as internal storage, your computer will only show storage card
content.
1. Connect HTC Desire 12 to the computer using the supplied micro USB cable.
2. On HTC Desire 12, unlock the screen if it's locked.
3. On the pop-up message that asks whether to use USB for file transfers, tap Yes.
If you don't see this message, slide the Notifications panel open, tap the Use USB to
notification, and then tap Transfer files.
You'll then see options for viewing or importing files on the computer screen.
4. Choose to view files.
5. Copy the files from your computer to HTC Desire 12, or vice versa.
6. After copying the files, disconnect HTC Desire 12 from the computer.
59 Storage
Unmounting the storage card
When you need to remove the storage card while HTC Desire 12 is on, unmount the storage card
first to prevent corrupting or damaging the files in the storage card.
If your storage card is used as internal storage and there are apps that were moved to the card,
you will not be able to open these apps after unmounting the card.
1. From the Home screen, swipe up and then tap Settings Storage.
2. Do one of the following:
§ If your storage card appears under Portable storage, tap .
§ If your storage card appears under Device storage, tap the card name, and then tap
Eject.
File Manager
Use the File Manager app to browse and organize files and folders on your phone storage and
storage card.
1. From the Home screen, swipe up and then find and tap File Manager.
2. On the app's Home screen, tap a file storage to open it.
3. To rename a file or folder, press and hold it, and then tap Rename.
4. To select multiple items, tap Select file or folder. Then tap each item you want to select,
or tap Select All.
5. After selecting items, tap the icons at the bottom of File Manager to share, copy, cut, or delete
them. You can only share files and not folders.
6. After copying or cutting items, navigate to another folder or file storage, and then paste them.
60 Storage
Backup and reset
Backing up HTC Desire 12
Automatically back up HTC Desire 12 to Google Drive
™
so you can restore content such as app data
and settings when needed.
1. From the Home screen, swipe up and then tap Settings
Backup & reset.
2. Tap Back up my data.
3. Tap the On/Off switch to turn it on, and then press .
4. Make sure Automatic restore is turned on.
This allows an app's data and settings saved through the Android Backup Service to be
restored when you reinstall the app on HTC Desire 12.
To select a backup account other than your primary Google Account, tap Backup account and
then select another Google Account. You can also tap Add account to add a new Google Account
for your backup.
What types of data can be backed up?
On phones running Android 7, these are the items that can be backed up using your Google Account:
Home screen Wallpaper
App list § Apps installed through Google Play Store.
§ App screen's grid size, sort order, and app folders you created in Custom view.
App data and
settings
§ Call history.
§ Google Calendar
™
and Gmail
™
settings.
§ Data that's synced to your Google Account such as Google contacts and calendar
events.
§ Data in HTC apps, such as contacts in the Contacts app that you saved on the
phone, Clock and Weather city list, and email accounts in the Mail app.
§ Data and settings in third-party apps you installed, depending on whether these
apps allow this.
Device
settings
Ringtones, Wi-Fi networks and their passwords, and certain device settings.
Auto Backup periodically backs up your phone to a private folder in Google Drive. It occurs every 24
hours when the phone is idle, charging, and connected to a Wi-Fi network.
61 Backup and reset
Backup data will not count towards your Google Drive storage quota. Large files or files that app
developers have chosen to exclude from the service will not be backed up.
Restoring your wallpaper from your old phone may depend on screen resolution compatibility of
both your old phone and HTC Desire 12.
Resetting network settings
Reset the network settings when you're having problems connecting HTC Desire 12 to your mobile
data or Wi-Fi network and Bluetooth devices.
1. From the Home screen, swipe up and then find and tap Settings.
2. Tap More Network settings reset.
3. In dual SIM phone models, tap to select a card slot.
4. Tap Reset settings.
5. Tap Reset settings.
Resetting HTC Desire 12 (Hard reset)
If HTC Desire 12 has a persistent problem that cannot be solved, you can perform a factory reset
(also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—
the state before you turned on the phone for the first time.
Factory reset will remove all data on your phone storage, including apps you've downloaded and
installed, your accounts, your files, as well as system and app data and settings. Be sure to back up
any data and files you want to keep before you do a factory reset.
1. From the Home screen, swipe up and then tap Settings Backup & reset.
2. Tap Factory data reset.
3. Tap Reset Phone.
4. Tap Erase Everything.
A factory reset may not permanently erase all data from your phone, including personal
information.
62 Backup and reset
Installing and removing
apps
Getting apps from Google Play Store
Google Play Store is the place to go to find new apps for HTC Desire 12. Choose from a wide variety
of free and paid apps ranging from productivity apps, entertainment, to games.
§ To purchase apps and other content on Google Play Store, you can use the payment methods
from your Google account. When you make your first purchase, your selected payment method
will be added to your Google account. To learn more about accepted payment methods, see
support.google.com.
§ The available payment methods vary by country.
§ The name of the Play Store app may differ depending on your region.
Finding and installing an app
When you install apps and use them on HTC Desire 12, they may require access to your personal
information or access to certain functions or settings. Download and install only apps that you trust.
Be cautious when downloading apps that have access to functions or a significant amount of your
data on HTC Desire 12. You’re responsible for the results of using downloaded apps.
1. From the Home screen, swipe up and then find and tap Play Store.
2. Tap the search bar and enter the app name you're looking for.
3. When you see the app in the search results list, tap it and read its description and user
reviews.
4. Do one of the following:
§ To install a free app, tap Install.
§ To install a paid app, tap the price button. If you have not added a payment method to
your Google Account, tap to select the payment method, and then tap Continue.
To open the app, tap Open after installing or go to the Apps screen and tap the app.
Apps sometimes get updated with improvements or bug fixes. By default, updates are
automatically downloaded when your phone is connected to a Wi-Fi network. In the Google Play
Store app settings, you can turn auto-update off. See Installing app updates from Google Play
Store on page 29.
63 Installing and removing apps
Restoring apps from Google Play Store
Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore apps that you
previously downloaded.
1. From the Home screen, swipe up and then find and tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games and swipe to the Library tab.
4. Tap Install next to the app you want to restore.
For more details, refer to the Google Play Store help.
Downloading apps from the web
You can download apps directly from websites.
Apps downloaded from websites can be from unknown sources. To help protect HTC Desire 12
and your personal data, we strongly recommend that you only download from websites you trust.
1. Open the browser, and then go to the website where you can download the app you want.
2. If prompted, change the security settings to allow installation from “Unknown sources”.
3. Follow the website's download instructions for the app.
4. After installing the app, make sure to go back to Settings Security and clear the Unknown
sources option.
Uninstalling an app
If you no longer need an app that you've downloaded and installed, you can uninstall it.
Most of the preloaded apps cannot be uninstalled.
From the Apps screen, press and hold the app you want to remove, and then drag it to Uninstall.
If you purchased an app in Play Store, you can uninstall it for a refund within a limited time. To
know more about the refund policy for paid apps, refer to the Google Play Store help.
64 Installing and removing apps
Working with apps
Accessing your apps
There are two easy ways to access your app list.
§ Swipe up on the Home screen.
§ Tap
on the HTC BlinkFeed or Home screen.
Arranging apps
You can arrange and rearrange the apps on the Apps screen.
1. From HTC BlinkFeed or any widget panel, tap
.
2. Tap , and then choose how to arrange apps, such as alphabetically.
3. Select Custom if you want to rearrange or group apps into folders.
Showing or hiding apps in the Apps screen
1. On the Apps screen, tap Show/hide apps.
2. Select the apps you want to hide, or clear their check boxes to unhide them.
3. Tap Done.
Grouping apps into a folder
1. On the Apps screen, tap Custom.
2. Tap Rearrange apps.
3. Press and hold an app, and then drag it over to another app to automatically create a folder.
4. To add more apps, drag each app over to the folder.
5. To name the folder, open the folder, tap its title bar, and then enter a folder name.
6. When you're done, tap .
Moving apps and folders
1. On the Apps screen, tap Custom.
2. Tap Rearrange apps.
65 Working with apps
3. Press and hold an app or folder, and then do one of the following:
§ Drag the app or folder to another position on the same page. Wait until you see the
occupying icon move away before releasing your finger.
§ Drag the app or folder to the or arrow to move it to another page.
4. When you're done, tap .
Removing apps from a folder
1. On the Apps screen, tap Custom.
2. Tap Rearrange apps.
3. Tap the folder to open it.
4. Press and hold an app, and then drag it out to the Apps screen. Wait until you see the
occupying icon move away before releasing your finger.
5. When you're done, tap .
App shortcuts
Starting from Android 7.1, press and hold an app icon on a widget panel or the Apps screen to display
a menu that lets you quickly access common app functions.
Not all apps support the app shortcuts feature.
1. Press and hold an app icon, for example Clock.
2. From the displayed menu, tap the function you want to launch in the app.
66 Working with apps
Multi-tasking
Working with two apps at the same time
Some apps may not support this feature.
1. Open the first app you want to use, and then press and hold . A screen divider will appear
onscreen.
2. Do one of the following:
§ If the app you want to use is in the recent apps list, tap it to make it the second active
app.
§ Press , and then open the app you want to use as the second active app.
To turn off the split-screen view, drag the handle of the screen divider to the top or bottom edge of
the screen.
Switching between recently opened apps
When using different apps on your phone, you can easily switch between the apps you've recently
opened.
Press to see your recently-opened apps.
§ To go back to an app, flip through the cards to find the app
and tap it.
§ To remove an app, drag it left or right.
§ To remove all of the apps, tap Clear all.
Or, press twice to quickly switch between two most recently used apps.
67 Working with apps
… 67 …

Hulp nodig? Stel uw vraag in het forum

Spelregels

Misbruik melden

Gebruikershandleiding.com neemt misbruik van zijn services uitermate serieus. U kunt hieronder aangeven waarom deze vraag ongepast is. Wij controleren de vraag en zonodig wordt deze verwijderd.

Product:

Bijvoorbeeld antisemitische inhoud, racistische inhoud, of materiaal dat gewelddadige fysieke handelingen tot gevolg kan hebben.

Bijvoorbeeld een creditcardnummer, een persoonlijk identificatienummer, of een geheim adres. E-mailadressen en volledige namen worden niet als privégegevens beschouwd.

Spelregels forum

Om tot zinvolle vragen te komen hanteren wij de volgende spelregels:

Belangrijk! Als er een antwoord wordt gegeven op uw vraag, dan is het voor de gever van het antwoord nuttig om te weten als u er wel (of niet) mee geholpen bent! Wij vragen u dus ook te reageren op een antwoord.

Belangrijk! Antwoorden worden ook per e-mail naar abonnees gestuurd. Laat uw emailadres achter op deze site, zodat u op de hoogte blijft. U krijgt dan ook andere vragen en antwoorden te zien.

Abonneren

Abonneer u voor het ontvangen van emails voor uw HTC Desire 12 bij:


U ontvangt een email met instructies om u voor één of beide opties in te schrijven.


Ontvang uw handleiding per email

Vul uw emailadres in en ontvang de handleiding van HTC Desire 12 in de taal/talen: Engels als bijlage per email.

De handleiding is 1,55 mb groot.

 

U ontvangt de handleiding per email binnen enkele minuten. Als u geen email heeft ontvangen, dan heeft u waarschijnlijk een verkeerd emailadres ingevuld of is uw mailbox te vol. Daarnaast kan het zijn dat uw internetprovider een maximum heeft aan de grootte per email. Omdat hier een handleiding wordt meegestuurd, kan het voorkomen dat de email groter is dan toegestaan bij uw provider.

Stel vragen via chat aan uw handleiding

Stel uw vraag over deze PDF

Andere handleiding(en) van HTC Desire 12

HTC Desire 12 Gebruiksaanwijzing - Nederlands - 101 pagina's

HTC Desire 12 Gebruiksaanwijzing - Deutsch - 108 pagina's

HTC Desire 12 Gebruiksaanwijzing - Français - 105 pagina's

HTC Desire 12 Snelstart handleiding - Alle talen - 4 pagina's


Uw handleiding is per email verstuurd. Controleer uw email

Als u niet binnen een kwartier uw email met handleiding ontvangen heeft, kan het zijn dat u een verkeerd emailadres heeft ingevuld of dat uw emailprovider een maximum grootte per email heeft ingesteld die kleiner is dan de grootte van de handleiding.

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

Controleer uw email en volg de aanwijzingen op om uw inschrijving definitief te maken

U heeft geen emailadres opgegeven

Als u de handleiding per email wilt ontvangen, vul dan een geldig emailadres in.

Uw vraag is op deze pagina toegevoegd

Wilt u een email ontvangen bij een antwoord en/of nieuwe vragen? Vul dan hier uw emailadres in.



Info