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HP Designjet 8000s Printer series
User's Guide
Legal notices
The information contained in this document
is subject to change without notice.
Hewlett-Packard makes no warranty of any
kind with regard to this material, including,
but not limited to, the implied warranties of
merchantability and fitness for a particular
purpose.
Hewlett-Packard shall not be liable for errors
contained herein or for incidental or
consequential damages in connection with
the furnishing, performance, or use of this
material.
No part of this document may be photocopied
or translated to another language without the
prior written consent of Hewlett-Packard
Company.
Table of contents
1 Introduction
Using this guide .................................................................................................................................. 2
Introduction ................................................................................................................. 2
How do I … ................................................................................................................. 2
The problem is … ....................................................................................................... 2
Tell me about … ......................................................................................................... 2
Index ........................................................................................................................... 2
The printer's main components .......................................................................................................... 2
Front view ................................................................................................................... 3
Rear view .................................................................................................................... 4
The heaters ................................................................................................................ 4
The printer's front panel ..................................................................................................................... 5
Safety precautions ............................................................................................................................. 7
General warnings ....................................................................................................... 7
General cautions ........................................................................................................ 8
Handling precautions ......................................................................................................................... 9
Power supply .............................................................................................................. 9
Printer ......................................................................................................................... 9
Regular inspection and maintenance ......................................................................... 9
Consumables .............................................................................................................. 9
2 How do I… (basic operation topics)?
Connect to a computer ..................................................................................................................... 11
System configuration (connection example) ............................................................. 11
Connection procedure .............................................................................................. 11
Turn the power on/off ....................................................................................................................... 14
Turn on the printer .................................................................................................... 15
How do I turn the power off ...................................................................................... 16
........................................................................................................... 16
Check the firmware version .............................................................................................................. 18
3 How do I load/unload media
Install a media roll in the printer ....................................................................................................... 20
Remove a media roll from the printer ............................................................................................... 33
Replace a jammed media roll ........................................................................................................... 35
Load a cut sheet ............................................................................................................................... 35
Use the media edge guards ............................................................................................................. 41
Use the media cutter ........................................................................................................................ 42
Use the take-up reel ......................................................................................................................... 45
ENWW iii
Set the take-up reel winding direction ...................................................................... 46
Define the take-up reel winding mode ...................................................................... 47
Load media on to the take-up reel ............................................................................ 48
Take-up reel horizontal alignment ............................................................................ 54
4 How do I… (printing topics)
Perform a manual form feed/rewind ................................................................................................. 57
Use manual nesting ......................................................................................................................... 58
Increase/reduce pressure on media ................................................................................................. 59
5 How do I… (ink topics)
Replace an ink cartridge .................................................................................................................. 61
Change the printhead height ............................................................................................................ 62
6 How do I maintain the printer
Regular maintenance guide ............................................................................................................. 67
Daily maintenance ............................................................................................................................ 69
Capping unit cleaning ............................................................................................... 70
Wiper liquid bottle replacement ........................................................................................................ 76
Wiper sponge replacement .............................................................................................................. 82
Wiper blade replacement ................................................................................................................. 88
When returning to the printer after being switched off for an extended period (less than two
weeks) .............................................................................................................................................. 94
Clean ink system ...................................................................................................... 94
Prepare for extended power down (two to four weeks) .................................................................... 95
Ink system storage ................................................................................................... 96
Charge the ink system ..................................................................................................................... 97
Clean the exterior of the printer ........................................................................................................ 98
Clean the carriage base ................................................................................................................... 98
Clean the front cover and media feed ............................................................................................ 100
Clean the platen ............................................................................................................................. 101
Waste ink bottle replacement ......................................................................................................... 103
Normal printhead recovery ............................................................................................................. 106
Print the nozzle print pattern .......................................................................................................... 108
7 How do I get the best image quality
Test the image quality .................................................................................................................... 112
Interpreting the print quality ............................................................................................................ 113
Manage media types ...................................................................................................................... 114
Copy a media type to create a new one ................................................................. 114
Create a new media type ........................................................................................ 115
Modify media type settings ..................................................................................... 116
Delete a media type ................................................................................................ 117
How do I calibrate my printer ......................................................................................................... 118
Calibrate media advance ........................................................................................ 118
Printhead position adjustment ................................................................................ 121
Printhead nozzle position adjustment ..................................................................... 124
Line sensor position adjustment ............................................................................. 125
Back feed adjustment print ..................................................................................... 125
iv ENWW
Adjust heater and print mode settings ............................................................................................ 127
8 The problem is… (troubleshooting topics)
The problem is… (checklist) ........................................................................................................... 132
A printhead crash ........................................................................................................................... 134
Ink cartridge is not installed ............................................................................................................ 136
Ink cartridge is not detected ........................................................................................................... 136
Ink cartridge is near expiration date ............................................................................................... 136
Ink cartridge has passed its expiration date ................................................................................... 136
An error message ........................................................................................................................... 137
Service errors ......................................................................................................... 137
System error messages .................................................................. 137
Printhead error messages ............................................................... 137
Service error messages .................................................................. 138
Operator error messages ....................................................................................... 138
Ink cartridge .................................................................................... 138
The ink LED flashes ................................................ 138
Waste ink bottle is not installed ....................................................... 139
Waste ink bottle is full ..................................................................... 139
Media crash .................................................................................... 139
Media .............................................................................................. 139
Error LED is flashing ............................................... 140
Other messages .............................................................................. 140
The problem is an abnormal sound ................................................................................................ 141
9 The problem is print quality
10 Tell me about… (basic knowledge topics)
Tell me about operating conditions ................................................................................................ 146
Installation space .................................................................................................... 146
Environmental conditions ....................................................................................... 146
Operating temperature and humidity levels .................................... 146
Places where the printer must not be installed ............................... 147
Tell me about the power supply ..................................................................................................... 147
Power .................................................................................................................... 147
The HP Designjet High Speed Dryer ..................................................................... 148
Exhaust attachment ................................................................................................ 148
Tell me about front panel messages and printer state ................................................................... 148
Messages on the front panel .................................................................................. 148
Initialization display ......................................................................... 148
Online state (idle mode) display ...................................................... 148
Online state (print mode) display .................................................... 149
Online state (print pause mode) display ......................................... 149
Print stop and resume ............................................. 149
Print cancel (end) .................................................... 149
Online state (print information mode) display ................................. 149
Offline (menu mode) display ........................................................... 150
Shutdown state display ................................................................... 151
ENWW v
11 Tell me about media
Storing media ................................................................................................................................. 153
Disposing of media ......................................................................................................................... 153
Using media ................................................................................................................................... 154
Handling prints ............................................................................................................................... 154
Other precautions ........................................................................................................................... 154
12 Tell me about the ink system
Ink Cartridges ................................................................................................................................. 155
Replacing an ink cartridge .............................................................................................................. 157
Ink cartridge storage and disposal ................................................................................................. 157
HP 780 Waste Ink Bottle ................................................................................................................ 157
Precautions for handling the waste ink bottle ......................................................... 158
HP Cap Cleaning Kit with Roller .................................................................................................... 158
HP 780 Wiper Cleaning Liquid ....................................................................................................... 158
HP Cleaning Swabs ....................................................................................................................... 158
HP Ink System Storage Kit ............................................................................................................. 159
HP Ink System Cleaning Kit ........................................................................................................... 159
13 Tell me about waste management
Disposing of waste ......................................................................................................................... 161
General recommendations ............................................................................................................. 163
14 Tell me about… (menus)
Menu operations ............................................................................................................................ 166
Menu structure ........................................................................................................ 166
Making front panel selections and settings ..................................... 166
To define a setting ................................................... 166
To define a value ..................................................... 167
Character list ........................................................... 168
The INK menu & messages ........................................................................................................... 169
Replacing an empty ink cartridge ........................................................................... 169
The MEDIA menu ........................................................................................................................... 169
The MEDIA REG menu .................................................................................................................. 170
Selecting a media type number (SELECT MEDIA) ................................................ 171
Setting a media type name (RENAME MEDIA) ...................................................... 171
Media advance value (MEDIA ADV VALUE) .......................................................... 171
Dry time value (DRY TIME VALUE) ....................................................................... 172
Print mode setting (PRINT MODE) ......................................................................... 172
Print direction setting (PRINT DIRECTION) ........................................................... 172
Flatten time (FLATTEN TIME) ............................................................................... 173
Use media edge guard (USE EDGE GUARD) ....................................................... 173
Media advance mode (MEDIA ADV MODE) .......................................................... 174
Take-up reel mode (TUR MODE) ........................................................................... 174
Leading edge mode (LEADING EDGE) ................................................................. 175
Vacuum level setting (VACUUM LEVEL) ............................................................... 175
Initial temperature setting for the front heater (FRONT HEATER T) ...................... 175
Initial temperature setting for the print heater (PRINT HEATER T) ........................ 176
Initial temperature setting for the rear heater (REAR HEATER T) ......................... 176
vi ENWW
Color stripe setting (COLOR STRIPE) ................................................................... 177
Printhead height setting (PH HEIGHT VAL) ........................................................... 177
Bidirectional print position adjustment (BIDIR DEF VALUE) .................................. 177
Bidirectional print position fine adjustment (BIDIR FINE VALUE) .......................... 178
Printhead cleaning mode (PH CLEANING) ............................................................ 178
Media back feed adjustment (BACK ADJUST VAL) ............................................... 179
Media advance preference (ADVANCE PREF) ...................................................... 179
Print mode preference (PRINT MODE PREF) ....................................................... 180
Heater preference (HEATER PREF) ...................................................................... 180
Printhead rest period (PH REST PERIOD) ............................................................ 180
Set remaining media (SET REMAINING MEDIA) .................................................. 181
Printhead temperature rest (PH TEMP REST) ....................................................... 181
Delete a media type (DELETE MEDIA) .................................................................. 181
Copy a media type (COPY MEDIA) ........................................................................ 181
Paste a media type (PASTE MEDIA) ..................................................................... 181
Default values for media types ............................................................................... 182
Media advance calibration ............................................................................................................. 182
Media advance calibration print .............................................................................. 183
Back feed adjustment print ..................................................................................... 183
Media back feed adjustment value ......................................................................... 184
The PH. MAIN menu ...................................................................................................................... 184
Ink system optimization (INK SYS OPT) ................................................................ 184
Cap cleaning (CAP CLEANING) ............................................................................ 184
Replace wiper blade (REPLACE WIPER BLADE) ................................................. 185
Replace wiper cleaning liquid (REPLACE WIPE LIQUID) ...................................... 185
Replace wiper sponge (REPLACE WIPE SPONGE) ............................................. 185
Washing the printheads (WASH PRINTHEADS) ................................................... 185
Printhead height (PH HEIGHT ADJ) ....................................................................... 186
Replace Printhead (REPLACE PRINTHEAD) ........................................................ 186
Reseat Printhead (RESEAT PRINTHEAD) ............................................................ 186
The PH. REC menu ....................................................................................................................... 186
The FEED option ............................................................................................................................ 187
The REWIND option ....................................................................................................................... 187
The PRINTER menu ...................................................................................................................... 187
Configuration print (CONFIG PRINT) ..................................................................... 187
Error log information print (ERROR LOG PRINT) .................................................. 188
History print (HISTORY PRINT) ............................................................................. 188
The ADJUST menu ........................................................................................................................ 188
Adjustment pattern prints (TEST PRINTS) ............................................................. 188
Printhead position adjustment (#PH TO PH VAL) .................................................. 189
Bidirectional print position adjustment (BIDIR DEF) ............................................... 189
Bidirectional print position fine adjustment (BIDIR FINE) ....................................... 189
Nozzle position (NOZZLE POS VAL) ..................................................................... 190
Line sensor top position (LS ADJ TOP VAL) .......................................................... 190
Line sensor side position (LS ADJ SIDE VAL) ....................................................... 190
The SETUP menu .......................................................................................................................... 190
Language for front panel (LANGUAGE) ................................................................. 191
Time Zone (TIME ZONE GMT+) ............................................................................ 191
Units of measure (LENGTH UNITS) ....................................................................... 191
Temperature units (TEMPERATURE UNITS) ........................................................ 191
ENWW vii
Acoustic warning (BEEP) ....................................................................................... 191
BOOT version display (BOOT VERSION) .............................................................. 191
Firmware version display (PRINTER FW VER) ...................................................... 192
Main PCA version display (MAIN PCA VER) ......................................................... 192
ICB board version display (CARRIAGE PCA) ........................................................ 192
ASIC version display (ASIC VER) .......................................................................... 192
USB address (USB ADDRESS) ............................................................................. 192
USB speed (USB SPEED) ..................................................................................... 193
Factory default setting (FACTORY DEFAULT) ...................................................... 193
Printer firmware upgrade (PRINTER FW UPGRADE) ........................................... 193
The HEATER menu ....................................................................................................................... 193
Heater delay time (HEATER DELAY TIME) ........................................................... 193
Heater standby time (HEATER STANDBY TIME) .................................................. 194
15 Tell me about… (heater topics)
The heaters .................................................................................................................................... 195
Heater temperature settings ........................................................................................................... 196
Heater preset temperature by medium ................................................................... 196
Flow of heater temperature setting ......................................................................... 197
Temperature control ............................................................................................... 198
Maintaining the preset temperature ................................................ 198
Maintaining the standby temperature .............................................. 198
Turning off the heaters .................................................................... 198
Heater error messages .................................................................................................................. 199
16 Tell me about… (printer specifications topics)
Specifications ................................................................................................................................. 202
Ecological specifications ................................................................................................................ 203
17 Tell me about… (ordering supplies and accessories topics)
Ordering supplies ........................................................................................................................... 206
Ordering media .............................................................................................................................. 206
Ordering accessories ..................................................................................................................... 207
18 Tell me about… (getting help topics)
HP Customer Care ......................................................................................................................... 209
HP Designjet Online ....................................................................................................................... 210
19 Legal information
Worldwide Limited Warranty—HP Designjet 8000s Printer series ................................................. 211
A. Extent of HP Limited Warranty ........................................................................... 211
B. Limitations of liability .......................................................................................... 213
C. Local law ............................................................................................................ 213
Regulatory notices ......................................................................................................................... 213
Regulatory Model Number ...................................................................................... 213
ELECTROMAGNETIC COMPATIBILITY (EMC) .................................................... 214
FCC statements (U.S.A.) ........................................................................................ 214
Shielded cables ...................................................................................................... 214
viii ENWW
Normes de sécurité (Canada) ................................................................................ 214
DOC statement (Canada) ....................................................................................... 214
Korean EMI statement ............................................................................................ 215
Taiwanese EMI statement ...................................................................................... 215
Chinese EMI statement .......................................................................................... 215
Sound ..................................................................................................................... 215
DECLARATION OF CONFORMITY .............................................................................................. 216
declares that the product ........................................................................................ 216
conforms to the following product specifications .................................................... 216
Additional information ............................................................................................. 216
Local contacts for regulatory topics only ................................................................ 217
Index ...................................................................................................................................................................... 219
ENWW ix
x ENWW
1 Introduction
Using this guide
The printer's main components
The printer's front panel
Safety precautions
Handling precautions
ENWW 1
Introduction
Using this guide
This guide is organized into the following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
How do I …
These chapters help you to carry out various procedures such as loading media or changing an ink
cartridge. Many of these procedures are illustrated with drawings.
The problem is …
These chapters help you to solve problems that may occur while printing.
Tell me about …
These chapters contain reference information, including the specifications of the printer, and the part
numbers of media types, ink supplies, and other accessories.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
The printer's main components
The following front and rear views of the printer illustrate the main components.
2 Chapter 1 Introduction ENWW
Introduction
Front view
1. Printer front panel.
2. Media lever.
3. Carriage height lever.
4. Media cutter.
5. Front cover.
6. Ink service station.
7. Carriage maintenance station.
8. Cleaning kit drawer.
9. Wheel lock.
10. Waste ink bottle.
11. The HP Designjet 8000s Take-Up Reel Kit (Q6681A) is an optional accessory that can be ordered
separately.
ENWW The printer's main components 3
Introduction
Rear view
1. Roll holder.
2. Ink cartridge station.
3. Media lever.
4. Documentation holder.
5. Printer power socket.
6. Printer power on/off switch.
7. 100 V / 200 V alternation switch.
8. USB port.
9. Exhaust attachments.
The heaters
The printer includes three heaters for fixing and stabilizing the printed image on the media. Each heater is
controlled separately.
4 Chapter 1 Introduction ENWW
Introduction
1. Media roll.
2. Pressure roller.
3. Rear heater (preheats the media).
4. Grid roller.
5. Carriage.
6. Front cover.
7. Print heater (dries the ink and stabilizes the printed image).
8. Front heater (fixes the ink on to the media).
WARNING! Do not touch heater surfaces in the media path. This may cause burns.
The printer's front panel
Your printer's front panel is located on the front of the printer, on the right-hand side. It has the following
important functions:
It must be used to perform certain operations, such as loading and unloading media.
It can display up-to-date information about the status of the printer, the ink cartridges, the printheads,
the media, etc.
It can provide guidance in using the printer.
It displays warning and error messages when appropriate.
It can be used to change the values of printer settings, changing the operation of the printer.
ENWW The printer's front panel 5
Introduction
The front panel has the following components:
1. The Data light is off when the printer is not receiving data, and flashing when data is being received.
2. The Error light is off when there is no printer error, flashing to warn of an error condition that requires
operator intervention, and on when there is a serious internal error.
3. The Ink Cartridge light is on when all ink cartridges are present and there is sufficient ink, flashing
when an ink cartridge is low on ink, and off if an ink cartridge must be replaced.
4. The Media light indicates the status of media in the printer. When it is on, media is loaded in the printer
and off indicates that the media is not loaded.
5. The display area where information and menus are displayed.
6. The Up key
selects a menu group or moves to the previous item in a list, or increases a numerical
value. This key can also be used to rewind the media through the media path (only when the front
panel displays “Printer Ready”).
7. The Back key
selects a menu group or goes back to the previous menu. If you press it repeatedly,
or hold it down, you will soon return to the main menu.
8. The Forward key
selects a menu group or moves to the next digit when you are setting parameters.
9. The Down key
selects a menu group or moves to the next item in a list, or decreases a numerical
value. This key can also be used to feed the media through the media path (only when the front panel
displays “Printer Ready”).
10. The OK key selects an item that is currently highlighted or enters a parameter.
11. The SHIFT key is used to switch between the menu groups.
12. The Power light is off when the printer is off; green when the printer is on; flashing when the printer is
in transition between off and on.
13. The CANCEL key cancels the current operation. It is often used to stop printing the current print job.
14. The HEATER key is used to set the temperature of the front, print and rear heaters.
6 Chapter 1 Introduction ENWW
Introduction
15. The ONLINE key switches the printer online or offline, and provides access to menu groups.
16. The Power key turns the printer on or off.
Safety precautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent the
printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious
personal injury or death.
CAUTION Failure to follow the guidelines marked with this symbol could result in minor personal
injury or damage to the product.
General warnings
Use the power supply voltage specified on the nameplate. Avoid overloading the printer’s electrical
outlet with multiple devices.
Be sure the printer is well grounded. Failure to ground the printer may result in electrical shock, fire,
and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Do not reinstall the printer in a new location. Call
your local HP Service Representative for service.
Use only the electrical cable supplied by HP with the printer. Do not damage, cut, or repair the power
cable. A damaged power cable has risk of fire and electric shock. Replace a damaged power cable
with an HP-approved power cable.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of the
printer. Doing so may cause fire, electric shock, or other serious hazards.
Power OFF the printer and unplug the power cable from the power outlet in any of the following cases:
When placing your hands inside the printer.
If there is smoke or an unusual smell coming from the printer.
If the printer is making an unusual noise not heard during normal operation.
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal parts
of the printer.
During an electrical (thunder/lightning) storm.
During a power failure.
Inks used in the printer and liquids in the HP Cleaning kits contain an organic solvent (ethylene glycol
monobutyl ether acetate, CAS No. 112-07-2). Observe all local, state, and federal regulations related
to the handling, use, storage, and disposal of organic solvents.
Ink and fluids used in the Cleaning Kits are combustible. Do not use or store within 8 meters (25 feet)
of open flames, sparks, or other sources of ignition.
ENWW Safety precautions 7
Introduction
Do not operate printer within 8 meters (25 feet) of open flames, sparks, or other sources of ignition.
Do not smoke within 8 meters (25 feet) of the printer.
Install and operate the printer in a well-ventilated area.
The printer installation must meet all applicable regulations on the emissions of volatile organic
compounds in the workplace. HP recommends that installations use an ink vapor extraction and
exhaust system or an HP Air Purification System. Before installing a system exhausting ink vapors to
the outside atmosphere, consult with your local air quality control authorities.
Avoid contact between ink and skin, eyes, and clothing.
Immediately wash skin with soapy water.
Remove clothing soaked with ink from contact with skin.
Use an approved eye wash station if ink is splashed into eyes and consult a doctor if necessary.
If an approved eye wash station is unavailable, flush eyes with cold water and consult a doctor
if necessary.
Do not swallow ink. If swallowed, do not induce vomiting and seek immediate medical attention.
Keep ink cartridges, cleaning kits, and waste ink bottles out of the reach of children.
Be sure all operators are trained in the use of emergency equipment such as eye wash stations and
fire extinguishers and know where they are located.
General cautions
Handle media rolls with care. They can be heavy and difficult to move in confined spaces. In some
cases, two people should move and install media rolls. Dropping a media roll could cause personal
injury or damage to the printer.
Allow and maintain adequate space around printer for immediate access to safety equipment such
as eye wash stations, fire extinguishers, glove and safety glass dispensers, and fireproof waste
storage containers.
Treat any media, used cleaning and maintenance supplies, and wipes soaked with ink as combustible
materials. Handle and dispose of properly.
If an Air Purifier System is installed, allow adequate space for exhaust hoses from the printer. Locate
these hoses and the Air Purifier System so that they do not pose a trip hazard or interfere with the
operation of the printer such as loading and unloading media, replacing Ink Cartridges, inspecting and
replacing the waste ink bottle.
Always hold the power cable by the plug when connecting and disconnecting from the power outlet.
Never pull on the cable because this may damage it and create risk of fire and electric shock.
Do not touch heater surfaces in the media path. This may cause burns.
In order to ensure the safe operation of the printer, heed all of the cautions and warnings contained
throughout this manual.
8 Chapter 1 Introduction ENWW
Introduction
Handling precautions
These precautions are recommended to avoid damage to your printer and its components.
Power supply
Use the power supply voltage specified on the nameplate.
Check the printer electrical outlet for proper polarity and grounding before connecting printer. Failure
to do so may result in fire and electric shock hazards.
Be sure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire,
and susceptibility to electromagnetic interference.
Avoid overloading the printer’s electrical outlet with multiple devices.
Use only the electrical cable supplied by HP with the printer.
Printer
Wipe the printer clean with a soft cloth. A cloth moistened with a neutral detergent may be used. Do
not allow liquid to enter the printer. This may create risk of fire and electrical shock and cause a
malfunction. Do not clean the printer with benzene or paint thinner. This may damage the paint.
Never touch the printhead nozzles. They can be easily damaged or clogged.
Regular inspection and maintenance
Make sure you observe the appropriate maintenance guideline. See
How do I maintain the printer.
Clean the capping unit every day.
Never switch off the printer without following the correct procedures. Even with the storage liquid
installed, never leave the printer off for more than 4 weeks. Leaving your printer off for more than 4
weeks can cause permanent damage that cannot be repaired. In all other cases make sure you
observe the appropriate maintenance guidelines.
Consumables
Ink inside the ink cartridge is combustible. Do not expose or store near open flames, sparks, or other
sources of ignition.
HP Ink Cartridges should be installed before the “Install By” date printed on the cartridge. Use of the
Ink Cartridge 3 months beyond the “Install By” date may cause deterioration in print quality or a printer
malfunction.
Do not disassemble the ink cartridges. Ink cartridges are intended for single use only.
Avoid contact between ink and skin, eyes, and clothing.
Immediately wash skin with soapy water.
Remove clothing soaked with ink from contact with skin.
Use an approved eye wash station if ink is splashed into eyes and consult a doctor if necessary.
If an approved eye wash station is unavailable, flush eyes with cold water and consult a doctor
if necessary.
ENWW Handling precautions 9
Introduction
Use only an HP Waste Ink Bottle. The bottle must be installed according to instructions or waste ink
may overflow.
An HP Waste Ink Bottle must always be installed before turning the printer ON. Automatic and manual
service cycles produce waste ink that must be contained in an HP Waste Ink Bottle.
Do not remove the cap from its tether to the HP Waste Ink Bottle. The cap is needed to properly seal
the HP Waste Ink Bottle for disposal.
Keep the HP Waste Ink Bottle upright. Do not place on tables or shelves where it could fall.
Waste ink is combustible. Keep an HP Waste Ink Bottle containing waste ink away from open flames,
sparks, or other sources of ignition.
The level in the HP Waste Ink Bottle must be checked by visual inspection to prevent overflow. If the
waste ink level is above the indication line, the bottle must be replaced with an empty HP Waste Ink
Bottle.
Place a sheet of paper under the HP Waste Ink Bottle on the floor when removing a bottle containing
waste ink. This will help clean up any ink spills. If soaked with ink, treat the paper as a combustible
material and dispose of properly.
Do not store HP Ink Cartridges in direct sunlight. Store HP Ink Cartridges in a cool, dry place. This
prevents deterioration of the ink during storage.
10 Chapter 1 Introduction ENWW
Introduction
2 How do I… (basic operation topics)?
Connect to a computer
Turn the power on/off
Check the firmware version
Connect to a computer
This section describes system configuration and cable connection procedures.
NOTE Before connecting or disconnecting the USB Cable, turn the printer OFF.
System configuration (connection example)
The following connection is possible.
1. Printer server (RIP).
2. USB interface.
3. Printer.
Connection procedure
NOTE Before you connect the USB cable, you should ensure that the RIP is installed so that
the printer can be detected by your operating system. Refer to the instructions that came with
your RIP for installation instructions.
ENWW Connect to a computer 11
How do I… (basic operation
to
p
ics
)
?
Connect a USB cable as follows:
1. Disconnect the USB cable from the rear of your printer if it is already connected.
2. Press the POWER ON/OFF key (1) on the front panel to turn the printer off.
NOTE Only turn off the printer while PRINTER READY is displayed on the front panel
except in an emergency. Do not turn off the printer while INITIALIZING or CLEANING is
displayed on the front panel to avoid liquid dripping onto other parts of the printer and
damage to the printhead.
3. Power off the printer using the power switch (1) at the rear.
4. Connect the USB cable to a USB connector on your computer.
12 Chapter 2 How do I… (basic operation topics)? ENWW
How do I… (basic operation
to
p
ics
)
?
5. Connect the USB cable (2) to the USB connector (1) at the rear of the printer.
6. Attach the USB cable with the two cable clamps at the rear of the printer.
7. Power on the printer using the power switch (1) at the rear.
ENWW Connect to a computer 13
How do I… (basic operation
to
p
ics
)
?
8. Press the POWER ON/OFF key (1) on the front panel to turn the printer on.
9. Follow the instructions on your computer in order to select the printer.
Turn the power on/off
WARNING! Use the power supply voltage specified on the nameplate.
Be sure the printer is well-grounded. Failure to ground the printer may result in electrical shock,
fire, and susceptibility to electromagnetic interference.
CAUTION Always hold the power cable by the plug when connecting and disconnecting from
the power outlet. Never pull on the cable because this may damage it and create risk of fire and
electric shock.
14 Chapter 2 How do I… (basic operation topics)? ENWW
How do I… (basic operation
to
p
ics
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Turn on the printer
1. Power off the printer using the power switch at the rear of the printer, and plug one end of the supplied
power cable (1) into the socket of the printer. Insert the other end of the cable into an electrical outlet.
WARNING! Avoid overloading the printer’s electrical outlet with multiple devices. Use only
the electrical cable supplied by HP with the printer. Do not damage, cut, or repair the power
cable. A damaged power cable has risk of fire and electric shock. Replace a damaged power
cable with an HP-approved power cable.
2. Power on the printer using the power switch (1) at the rear of the printer.
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3. Press the POWER ON/OFF key (1) on the front panel.
When you press power on, the printer performs a power-on self-diagnostic test and the following
messages are displayed on the front panel.
(If a 64" media roll is loaded).
NOTE Only turn off the printer while PRINTER READY is displayed on the front panel
except in an emergency. Do not turn off the printer while INITIALIZING or CLEANING is
displayed on the front panel to avoid liquid dripping onto other parts of the printer and
damage to the printhead.
How do I turn the power off
WARNING! Never switch off the printer without following the correct procedures. Even with the
storage liquid installed, never leave the printer off for more than 4 weeks. Leaving your printer off
for more than 4 weeks can cause permanent damage that cannot be repaired. In all other cases
make sure you observe the appropriate maintenance guidelines.
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WARNING! The printer has an internal clock which allows it to automatically wash the
printheads, flushing some ink through the printheads, which keeps the printheads in good
condition. The printer automatically washes the printheads regularly after the last printing
process. If the printer is switched Off for a long period, this process does not happen. If the ink
does not flow through the printheads from time to time, the ink will dry inside the nozzles, reaching
a point where it is impossible to recover them and the printheads will fail. This will mean an
expensive printhead replacement.
Automatic maintenance and cleaning will not be performed if you turn off the printer on the front
panel or leave it without media loaded. The printer power switch on the rear of the printer should
only be used when the printer is turned off to move it, to connect it to a computer, or to install or
maintain printer parts.
WARNING! Turn the printer OFF and unplug the power cable from the power outlet in any of
the following cases;
— when placing your hands inside the printer;
— if there is smoke or an unusual smell coming from the printer;
— if the printer is making an unusual noise not heard during normal operation;
— a piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
parts of the printer;
— during an electrical (thunder/lightning) storm;
— during a power failure.
CAUTION Always hold the power cable by the plug when connecting and disconnecting from
the power outlet. Never pull on the cable because this may damage it and create risk of fire and
electric shock.
Turn off the power by pressing the power on/off key on the front panel for a couple of seconds.
The front panel displays the message above to indicate that a shutdown process is in progress. After the
process ends, the power is turned off.
If you intend to turn the printer off for a short time, you can avoid the printhead wash operation by pressing
the power on/off key while pressing the CANCEL key.
The printhead wash operation is recommended to keep the printheads in good condition.
CAUTION The printer power switch on the rear of the printer should only be used when the
printer is turned off to move it, connect it to a computer, or to install or maintain printer parts.
The printer automatically washes the printheads regularly after the last printing process. We
recommend that the printer power is left on and media is loaded.
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Check the firmware version
To check the firmware version on your printer do the following:
1. Press the ONLINE key to take the printer online.
2. Press the SHIFT key to display the SETUP menu.
3. Press the key to select the SETUP menu.
4. Scroll to PRINTER FW VER and press OK.
NOTE For information on firmware updates and installation instructions, see Tell me about…
(getting help topics)
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3 How do I load/unload media
This section describes how to load and remove media in the printer.
Install a media roll in the printer
Remove a media roll from the printer
Replace a jammed media roll
Load a cut sheet
Use the media edge guards
Use the media cutter
Use the take-up reel
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Install a media roll in the printer
CAUTION Do not touch heater surfaces in the media path. This may cause burns.
Handle media rolls with care. They can be heavy and difficult to move in confined spaces. In some
cases, two people should move and install media rolls. Dropping a media roll could cause
personal injury or damage to the printer.
NOTE You can increase or reduce the printhead height depending on the thickness of the media
you are using. See How do I… Change the printhead height
.
NOTE The HP Designjet 8000s Take-Up Reel Kit (Q6681A) is an optional accessory. See Tell
me about…
Ordering accessories
.
Make sure the printer wheels are locked (the brake lever is pressed down) (1) to prevent the printer from
moving.
The printer's front panel messages will guide you through the process of loading media.
The printer comes with two roll stops and spacers that are inserted into each end of the roll core tube.
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To install a media roll:
1. Insert one spacer (2) onto each roll stop (1).
2. Insert the roll stops into each end of the media core.
CAUTION The roll may be very long; rest the roll horizontally on a table and insert the two
roll stops (1, 2). Two people may be required to handle and load the roll.
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3. Turn the blue knob (1) clockwise to tighten the roll stops inside the media core.
4. Remove the spacer from both roll stops.
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5. At the rear of the printer, loosen the stop screw (1) and position the left (3) and right (2) media roll
holders so that the roll stops on each end of the roll can be placed on the holders.
NOTE Before lifting the roll of media onto the media roll holders, decide if you want to print
on the media face up or face down. Media can be fed through the media path from over the
roll (face up) (1) or from under the roll (face down) (2).
6. Lift the roll of media (1) onto the media roll holders.
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7. Tighten the stop screw (1) on the left media roll holder so that the roll does not move sideways.
8. Open the front cover (1).
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9. Slide the media edge guards to each end of the platen.
NOTE Position the media edge guards (1) after loading the media. See How do I… Use
the media edge guards.
10. Close the front cover (1).
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11. Slide the cutter (1) and media clips (2) out of the media path so that they can be accessed to cut the
printed media and to avoid damage to the leading edge of the media.
12. At the rear of the printer, lift the media lever (1).
13. If there is unequal pressure on the left (1) and right (2) edges of the media when feeding the media
into the printer, either reposition the media so that the pressure is equal at the edges or use the
pressure release lifters to equalize the pressure. . This will help avoid skew.
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If the pinch wheels do not apply the same pressure on both edges, then do the following:
a. Reposition the media so that the pressure is equal at both edges of the media:
Lower the media lever;
Loosen the stop screws on the media holders;
Adjust the position of the roll left or right along the support bar;
Tighten the stop screws on the media holders;
Raise the media lever.
NOTE Take care that the media is flat and does not catch on the pinchwheels while
changing the position.
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b. Use the pressure release lifters to equalize the pressure at the edges of the media;
Pull out the pressure release lifter (1) of the required pinchwheel (2);
Example of when the pressure release lifter needs to be pulled out to release unequal
pressure from the Pinchwheel at the edge of the media;
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Example of when the pressure release lifter does not need to be pulled out to release
unequal pressure from the Pinchwheel at the edge of the media;
14. Feed the media until a beep sounds from the media feeder (about 200 mm).
NOTE It is a good practice to feed the media through the media path until it almost touches
the floor because when you rewind the excess media again this will ensure an even tension
across width of the media and avoid skew.
NOTE If you have problems loading media, feed the media into the printer by holding both
edges of the media.
Take care that the media does not curl inside the front cover and that the media edge guards
are not obstructing the media path.
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15. Take up any excess media by rewinding the roll stop (1) on the media roll. This will help to make sure
there is even tension across the width of the media and avoid skew.
16. Lower the media lever (1) to the required media pressure position, low pressure or normal pressure.
For details, see How do I…
Increase/reduce pressure on media.
17. Open the front cover (1).
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18. Adjust the media edge guards right (1) and left.
19. Close the front cover (1).
To complete the loading procedure, follow the front panel instructions.
20. Confirm the position of the media edge guard and press the OK key.
21. Select media roll.
a. Select ROLL using the or keys.
b. Press the OK key to confirm.
22. Select a media type.
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a. Select the media type with the or key.
The following preset media types are available to choose from:
PAPER
Glossy
Matte
Banner
BLT_B (Backlit)
b. Press the OK key to confirm.
NOTE If you wish to select a media type that is currently not available, then you will
need to create a new media type.
c. Select the NEW MEDIA ENTRY option using the or key and press the OK key. For details,
see How do I…
Manage media types.
Press the CANCEL key to return to the SELECT MEDIA menu.
23. Set the length of the media that you have loaded using the
or key and press OK.
24. The media will be loaded automatically.
25. When you have completed the process, the following message is displayed.
The message describes the status of the printer, the media you have loaded, the media width and the
media type.
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Remove a media roll from the printer
CAUTION Do not leave the printer for long periods without media loaded because the automatic
Printhead.washing procedure will not operate if no media is loaded and could lead to expensive
Printhead replacement.
To remove a media roll from the printer:
1. Lift the media lever (1).
2. Take up any excess media by rewinding the roll stop (1) on the media roll.
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3. Remove the media roll (1) from the printer.
CAUTION Handle media rolls with care. They can be heavy and difficult to move in
confined spaces. In some cases, two people should move and install media rolls. Dropping
a media roll could cause personal injury or damage to the printer.
4. Turn the blue knob (1) anti-clockwise to loosen the roll stops inside the media core.
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5. Remove the roll stops left (1) and right (2) from each end of the media core.
CAUTION The roll may be very long; rest the roll horizontally on a table and remove the
two roll stops. Two people may be required to handle and unload the roll.
Replace a jammed media roll
To replace a jammed media roll, see The problem is… A printhead crash.
Load a cut sheet
The printer's front panel messages will guide you through the process of loading media.
To load a cut sheet:
1. At the front of the printer, open the front cover (1).
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2. Slide the media edge guards (1) to each end of the platen.
NOTE Position the media edge guards after loading the media.
3. Close the front cover (1).
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4. Slide the cutter (1) and media clips (2) out of the media path so that they can be accessed to cut the
printed media and to avoid damage to the leading edge of the media.
5. At the rear of the printer, lift the media lever (1).
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6. When installing the cut sheet in the printer, align the edge of the cut sheet (2) to the right of the guide
line (1).
7. Feed the cut sheet (1) until a beep sounds from the media feeder (about 200 mm).
NOTE If you have problems loading media, feed the media into the printer by holding both
edges of the media.
Take care that the media does not curl inside the front cover and that the media edge guards
are not obstructing the media path.
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8. Lower the media lever (1).
9. Open the front cover (1).
10. Adjust the media edge guards (1).
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11. Close the front cover (1).
To complete the loading procedure, follow the front panel instructions.
12. Confirm the position of the media edge guard and press the OK key.
13. Select cut sheet.
a. Select SHEET using the or keys.
b. Press the OK key to confirm.
14. Select a media type.
a. Select the media type with the or key.
The following preset media types are available to choose from:
PAPER
Glossy
Matte
Banner
BLT_B (Backlit)
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b. Press the OK key to confirm.
NOTE If you wish to select a media type that is currently not available, then you will
need to create a new media type.
c. Select the NEW MEDIA ENTRY option using the or key and press OK. See How do I…
Manage media types.
Press the CANCEL key to return to the SELECT MEDIA menu.
15. Set the length of the media that you have loaded using the
or key and press OK.
If an error message is displayed, remove the media and repeat the task.
16. The media will be loaded automatically.
If an error message is displayed, remove the media and repeat the task.
Use the media edge guards
Set the media edge guards (1) on the right and left of the printing path to reduce the risk of printhead
crashes.
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NOTE When using the media edge guards, the right and left margins increase from 5 mm to 10
mm.
You need to activate or deactivate use of the media edge guards on the front panel.
To access the MEDIA REG menu:
1. Press the ONLINE key.
2. Press the key to see MEDIA REG menu options.
3. Select the media that you want to use or not use the media edge guards with and press the OK key.
This setting will only apply to the selected media.
4. Scroll to USE EDGE GUARD using the
or keys and press the OK key.
5. Select YES or NO and press OK to confirm.
Use the media cutter
NOTE The cutter is a consumable that can be replaced if the blade deteriorates and does not
cut your media cleanly. See Tell me about …
Ordering supplies
The printer comes with a removable cutter (1) and two media clips (2) installed in the printer.
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Tip If necessary, when the Front Panel displays the “Printer Ready” message, feed media
through the printer using the
key. You can also use the FORM FEED menu to feed media
through the printer. Do not pull the media manually through the printing path . This may skew the
media loaded in the printer. After cutting the media you can rewind excess media by using the
key or the REWIND menu.
The media cutter should be positioned so that the cutting direction arrow is pointing towards the media. If
the arrow is pointing in the opposite direction to the media, and the cutter path is obstructed by the media,
you can remove the cutter from its holder. To remove the media cutter from its holder:
1. Apply pressure to the sides of the cutter (1) and pull (2).
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2. Rotate the cutter (1) so that the arrow is pointing in the direction of the media that you want to cut.
3. Insert the cutter (1) with the arrow pointing towards the media.
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4. Secure both edges of the media using the media clips (1) on the left and right side, making sure that
the media is not hanging loosely.
5. Slide the cutter (1) across the media. The media will be held securely by the media clips (2).
Tip After cutting the media you can rewind excess media by using the REWIND option the
key or the REWIND menu.
Use the take-up reel
NOTE The HP Designjet 8000s Take-Up Reel Kit (Q6681A) is an optional accessory.
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There are four tasks required to complete loading of media on the take-up reel: The first part of attaching
a roll to the take-up reel is attaching the end of the roll (by tape) to the core tube supplied with the take-up
reel. You can also use an empty cardboard tube. Both types of core must be the same length as the roll
you are using.
Set the take-up reel for clockwise or anti-clockwise winding.
Define the winding mode.
Load media onto the take-up reel.
Calibrate media advance.
Set the take-up reel winding direction
Winding for printing on the outside of the roll (3) or the inside of the roll (2) can be selected. When the take-
up reel is not used, set the take-up reel switch to off (1).
NOTE For LOOSE winding mode, make sure that the media passes inside the take-up reel
sensor (1).
If the take-up reel is not used, turn the take-up reel switch off.
Make sure that you change the media roll on the take-up reel before the roll size exceeds the
diameter of the take-up reel media hub. Replace the core tube with a new one to avoid winding
errors.
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NOTE When printing without using the take-up reel, make sure the media or printing surface is
not damaged or folded by the take-up reel sensor.
Define the take-up reel winding mode
The take-up reel supports two winding modes; tension winding and loose winding.
NOTE Normally the LOOSE winding mode is recommended.
NOTE Use the TENSION winding mode when there are problems with skew.
1. Press the ONLINE key to view the MEDIA REG menu.
2. Press to select MEDIA REG.
3. Press
to scroll to the TUR MODE option and press OK to select.
4. Select LOOSE or TENSION and press OK to confirm.
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Load media on to the take-up reel
If you are using a two-inch cardboard core, make sure you remove the core adaptors installed on the take-
up reel hubs as follows:
1. Remove the adaptor ring (1) from the take-up reel right end plate.
2. Insert the adaptor ring into the core adaptors on each take-up reel hub and turn anti-clockwise to
release.
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3. Pull to release the core adaptors (1).
4. Insert the core adaptors into the take-up reel right and left end plates and turn clockwise to secure.
When attaching printing material to the take-up reel:
Check the leading edge of your media. If it is not evenly cut or if it is skewed, trim the printing material.
Check that the media is straight when it is attached to the take-up reel, otherwise it will skew as it is
wound onto the core.
NOTE The core tube on the take-up reel must be the same width as the printing material
you are using.
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Make sure the take-up core is pushed firmly into both media hubs.
If you need to feed more printing material from the printer, press the ONLINE key and then the
SHIFT key to display the FORM FEED option. Hold down the
key to feed media.
1. Loosen the stop screw (1) on the left take-up reel assembly (2) and adjust the position for the width
of your core tube.
2. Insert the core tube (1) against the right media hub (2).
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3. Slide the left take-up reel assembly (1) to insert the left media hub into the core tube and tighten the
stop screw (2) on the left take-up reel assembly.
4. Load roll media into the printer
Lift the media lever (1)
Load the media
Lower the media lever
5. Feed the media into the printer using the FORM FEED menu on the front panel until there is sufficient
media at the front of the printer to attach the media to the core tube.
Press the ONLINE key.
Press the SHIFT key to display the FORM FEED option.
Press the
key to feed media through the printer.
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6. From the rear of the printer, tape (1) the edge of the media onto the core tube on the take-up reel.
Tape on both edges and in the center (1).
NOTE Make sure the media is attached to the correct side of the tube. You may wind the
media over the core tube for anti-clockwise winding, or under the core tube for clockwise
winding.
Attach the media to the core tube in a straight line so that media winding is even.
7. Manually turn the media hub (1) to wind some media onto the take-up reel. Remember to turn the
media hub in the same direction as the take-up reel winding direction for printing on the inside or the
outside of the roll.
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8. Check the position of the take-up reel switch (1).
1. Take-up reel off
2. Winding for printing on the inside of the roll
3. Winding for printing on the outside of the roll
9. Place the tension bar in the bottom position on the take-up reel as follows:
a. At the front of the printer, lift the media lever (1).
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b. Lower the tension bar (1) to the bottom position.
As you lower the tension bar, it will pull the extra media needed for the bottom position through
the media path.
c. At the front of the printer, lower the media lever (1).
You now need to perform media advance calibration. See How do I calibrate my printer
Take-up reel horizontal alignment
The height of the take-up reel may require adjustment as it must be horizontally aligned to the media output
from the printer. If you notice that the media is not winding on to the take-up reel correctly, and there is
skew, check that the media is loaded in the printer correctly and that the take-up reel is aligned. To verify
alignment of the take-up reel height you need to print the take-up reel test print.
The printer will print a line across the width of the media. Use this line to check the alignment of the right
side of the take-up reel with the left side. Use the take-up reel tension bar as the horizontal reference for
alignment.
Print the take-up reel pattern on roll media to ensure that there is sufficient length to feed the media to the
tension bar on the take-up reel.
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Print the take-up reel print as follows:
1. When the "Printer Ready" message appears on the Front Panel, press the ONLINE key to take the
Printer offline.
2. Press the SHIFT key twice and select the ADJUST menu using the key.
3. In the ADJUST submenu, scroll to TEST PRINTS and press the ENTER key.
4. In the TEST PRINTS menu scroll to the TUR ADJ PRINToption and press the ENTER key.
5. Press the ENTER key to start printing the pattern.
The printer automatically feeds the media through the printer so that the pattern reaches the take-up reel
tension bar.
If the pattern (2) at the right and left edges of the media is aligned with the groove (1) on the tension bar,
no height adjustment is required.
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If the pattern on the left edge of the media is not aligned with the groove when the pattern on the right edge
is aligned, use the take-up reel height screw (1) to adjust the take-up reel height up (2) or down (3).
Only the left side of the take-up reel can be adjusted up or down.
Adjust the height of the take-up reel as follows:
1. If the take-up reel pattern on the left edge of the media is not aligned with the groove when the pattern
on the right edge is aligned, do one of the following:
a. If the take-up reel pattern on the left side is higher than the groove (1), turn the take-up reel height
screw clockwise to raise the left side of the take-up reel.
b. If the take-up reel pattern on the left side is lower than the groove (2), turn the take-up reel height
screw anti-clockwise to lower the left side of the take-up reel.
2. After adjusting the height, check that the pattern is aligned with the groove on the left edge of the
media. Repeat step two until both ends of the pattern are aligned with the same groove.
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4 How do I… (printing topics)
Perform a manual form feed/rewind
Use manual nesting
Increase/reduce pressure on media
Perform a manual form feed/rewind
This section describes how to manually feed or rewind media through the printing path, for example before
and after cutting media. By using these automatic features, you reduce the risk of skew when you perform
this task manually.
1. Press the ONLINE key.
2. Press the SHIFT key to display the FORM FEED and REWIND options.
3. To rewind or feed media, do one of the following:
a. Hold down the
key to feed media forwards through the printing path.
While the
key is pressed, the roll media advances. If cut sheet is loaded, it is discharged.
b. Hold down the
key to rewind the media.
While the
key is pressed, the roll media rewinds.
4. When the
or key is released, media feeding or rewinding stops and the menu group is displayed.
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Alternatively, when the “Printer Ready” message is shown on the Front Panel, do one of the following:
1. Hold down the
key to feed media forwards through the printing path.
While the
key is pressed, the roll media advances. If cut sheet is loaded, it is discharged.
2. Hold down the
key to rewind the media.
While the
key is pressed, the roll media rewinds.
Use manual nesting
When printing a small-sized image (1), such as A4, on a 64-inch width roll, a large area of media is left
blank. You can rewind the roll and nest an image in the blank area.
NOTE The manual nesting feature can only be used with roll media.
To use manual nesting:
1. Press the ONLINE key.
2. Press the SHIFT key to display the REWIND option.
NOTE Rewind the media only when the image is dry to avoid smearing.
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3. Hold down the key to rewind the media.
While the
key is pressed, the roll media rewinds.
Now you need to position the printhead carriage so that printing starts in the blank area beyond the
image that was printed previously.
NOTE When moving the printhead carriage, make sure that you leave a sufficient margin
between the image that was previously printed and the position where you would like your
next image to be printed.
To position the printhead carriage:
4. Press the
key for more than one second.
5. Use the and keys to move the printhead carriage to the desired position.
6. Release the or key when the printhead carriage has reached the desired position.
7. If the position of the carriage is correct, confirm the position by pressing the OK key.
If the position of the carriage is incorrect when you release the key, repeat step 5.
Increase/reduce pressure on media
The media lever allows you to change the pressure on the media exerted by the media transmission roller.
This can be used to solve skew with certain types of media.
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Lower the media lever at the front or back of the printer to increase the pressure on the media.
1. Low pressure.
2. Normal pressure.
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5 How do I… (ink topics)
This section describes ink cartridge topics and printhead height adjustment for the printer.
Replace an ink cartridge
Change the printhead height
Replace an ink cartridge
CAUTION Always use Genuine HP Ink Cartridges. These have been designed for high-quality
imaging performance and reliable printer operation. Using non-HP inks may cause poor print
quality, printer malfunction, printer failure, or a safety hazard. The hazard characteristics of
different solvent inks can vary widely. HP has not conducted product safety testing for non-HP
inks with this printer and is not responsible for any loss or damage that may result if non-HP inks
are used.
HP Ink Cartridges should be installed before the “Install By” date printed on the cartridge. Use of
the Ink Cartridge 3 months beyond the “Install By” date may cause deterioration in print quality
or a printer malfunction.
NOTE If an ink cartridge cannot be inserted, check that the color matches the slot. A mechanical
key prevents an ink cartridge from being inserted into the wrong slot.
Do not shake ink cartridges before inserting into the printer.
The front panel will advise you when you need to change an ink cartridge.
XX: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan, C: Cyan M: Magenta Y: Yellow)
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To replace an empty ink cartridge:
1. Remove an ink cartridge (1) from the printer.
2. The following message is displayed.
XX: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan, C: Cyan M: Magenta Y: Yellow)
3. Insert a new ink cartridge (1) into the printer.
Change the printhead height
You can increase or reduce the printhead height depending on the thickness of the media you are using.
Two tasks must be performed to change the printhead height:
Mechanical height adjustment on the printhead carriage.
Firmware height adjustment through the front panel.
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To change the printhead height:
1. Press the ONLINE key.
2. Press the SHIFT key to display the PH. MAIN menu.
3. Press the key to enter the PH. MAIN menu.
4. Scroll to PH HEIGHT ADJ on the front panel and press OK to confirm.
The following message is displayed.
The carriage moves to the carriage maintenance area and the following message is displayed.
5. Open the front cover (1).
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6. Open the carriage maintenance cover (1).
7. Loosen the printhead carriage fixing screws (1) at left and right.
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8. Change the height of the printhead carriage as follows: lift the printhead carriage height levers (1) to
lower the printheads, or lower the printhead carriage height levers to lift the printheads.
9. Tighten the printhead carriage fixing screws (1).
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10. Close the carriage maintenance cover (1) and close the front cover (2).
To change the printhead height on the front panel:
1. Press the ONLINE key.
2. Press the key to display the MEDIA REG menu.
3. Scroll to the PH HEIGHT VAL option and press the OK key.
4. Select NORMAL or HIGH, according to the mechanical change you have made, and press the OK
key.
Parameters: NORMAL — default, HIGH — for thick media.
NOTE When the printhead height is changed, a gap in printing may occur in bidirectional
printing. Adjust the correction value for bidirectional printing in the MEDIA REG menu.
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6 How do I maintain the printer
This section describes the regular inspection and maintenance procedures to be performed by users.
Regular maintenance guide
Daily maintenance
Wiper liquid bottle replacement
Wiper sponge replacement
Wiper blade replacement
When returning to the printer after being switched off for an extended period (less than two weeks)
Prepare for extended power down (two to four weeks)
Charge the ink system
Clean the exterior of the printer
Clean the carriage base
Clean the front cover and media feed
Clean the platen
Waste ink bottle replacement
Normal printhead recovery
Print the nozzle print pattern
Regular maintenance guide
The printer requires regular inspection and maintenance. The table below lists all regular inspection and
maintenance procedures. For details on each procedure, see the reference to the procedure.
WARNING! Never switch off the printer without following the correct procedures. Even with the
storage liquid installed, never leave the printer off for more than 4 weeks. Leaving your printer off
for more than 4 weeks can cause permanent damage that cannot be repaired. In all other cases
make sure you observe the appropriate maintenance guidelines.
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CAUTION The printer has an internal clock which allows it to wash the printheads automatically,
flushing some ink through the printheads, which keeps the printheads in good condition. The
printer automatically washes the printheads regularly after the last printing process. If the printer
is switched off or media is not loaded, this process does not happen. If the ink does not flow
through the printheads from time to time, the ink will dry inside the nozzles, reaching a point where
it is impossible to recover them and the printheads will fail. If the printer must be switched off for
a long period of time, the customer must use either the optional HP Ink System Cleaning Kit or
HP 780 Ink System Storage Kit to recover or protect the printheads.
Automatic maintenance and cleaning will ONLY be performed when the printer is switched on
and powered up with media loaded. If you switch it off on the front panel or with the power switch
on the rear of the printer this maintenance will NOT be performed.
CAUTION The use of safety glasses and gloves is recommended when performing cleaning
and maintenance operations.
Always use genuine HP cleaning kits. These have been designed for maintaining high-quality
imaging performance and reliable printer operation. Using non-HP supplies may cause poor print
quality, printer malfunction, printer failure, or a safety hazard.
Category Inspection/Maintenance See
Daily Capping unit cleaning
Checking wiper liquid level
Checking waste ink bottle level
Printhead cleaning
Nozzle print
Capping unit cleaning
Wiper liquid bottle replacement
Waste ink bottle replacement
Normal printhead recovery
Print the nozzle print pattern
Monthly Wiper Liquid bottle replacement
Printhead cleaning
Wiper liquid bottle replacement
Normal printhead recovery
Depending on printer usage,
approximately every three months
Wiper Blade replacement Wiper blade replacement
Every six months Wiper sponge replacement Wiper sponge replacement
To leave the printer for an extended
period in the power off state (more than
two weeks but less then four weeks)
Clean ink system
Ink system storage
Clean ink system
Ink system storage after cleaning the ink
system
When returning the printer from an
extended period in the power off state
(more than two weeks but less then four
weeks)
Clean ink system
Ink charge after cleaning
Clean ink system
Charge the ink system after cleaning the
ink system
When returning to the printer after being
switched off for an extended period (less
than two weeks)
Clean ink system
Ink charge after cleaning
Clean ink system
Charge the ink system
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Category Inspection/Maintenance See
To leave the printer in or return it from a
power off state of more than four weeks
Contact HP Support.
Other A service call error message will be
displayed on the front panel. Contact HP
Support.
Daily maintenance
WARNING! Failure to perform daily maintenance procedures may result in damage to your
printheads and will invalidate your warranty.
CAUTION If you need to leave the printer unattended for any reason, ensure that the printer
is on, the ink cartridges are full, the waste ink bottle is empty, and media is loaded so that
automatic maintenance (performed regularly after the last printing process) can be completed
successfully for the time you are not present. If needed, install new ink cartridges. The ink
cartridges that you replace can be reused when you return to your printer, if they still contain ink.
The ink cartridges must be stored properly and should not be used again if 3 months passed the
install by date (on the product label).
Daily printhead maintenance will ensure optimal print quality and the life of your printheads. The ink in your
HP Designjet 8000s Printer dries very quickly, so maintenance procedures ensure that the ink does not dry
in the capping unit, the wiper blades, the ink tubes and printheads.
When the following message is displayed, immediately perform daily maintenance procedures:
Clean the capping unit.
Check the wiper liquid level.
Check the waste ink bottle level
Perform Normal printhead cleaning
Print the NOZZLE PRINT pattern
NOTE Perform the above every day before printing.
Always use the specified cleaning liquid and cleaning equipment.
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Capping unit cleaning
This cleaning procedure will remove any dried ink and particles from the capping unit.
1. Open the cleaning kit drawer (1).
2. Remove the HP 780 Cap Cleaning Kit from the drawer.
NOTE The HP 790 Cap Cleaning Kit can also be used. The HP 790 Cap Cleaning Kit
comes with swabs only (no rollers).
1. Cap cleaning liquid.
2. Cap cleaning handle.
3. Cap cleaning roller.
4. Cleaning swab.
5. Disposable latex or Nitrile(R) safety gloves.
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3. Put on disposable latex or Nitrile(R) safety gloves.
4. Clip a new cap cleaning roller onto the cap cleaning handle.
5. Dip the cap cleaning roller (1) into the cap cleaning liquid (2).
CAUTION Make sure that you use the cap cleaning liquid and not the wiper cleaning liquid
to clean the capping unit, otherwise you could cause damage to the printheads.
6. Press the ONLINE key to set the printer offline.
7. Press the SHIFT key to display the PH. MAIN menu.
8. Press the key to select the PH. MAIN menu.
9. Scroll to the CAP CLEANING option using the
key and press OK to select.
10. Press OK again to confirm your selection.
The carriage will automatically move to the left side of the printer so that the capping unit can easily
be accessed. The front panel displays CARRIAGE MOVING — PLEASE WAIT .
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CAUTION Some types of media are prone to cockling in the area adjacent to the heaters
if left stationary for any length of time. Consequently it is good practice to feed approximately
20 cm of media through the printer before starting the cap cleaning to avoid any possible
damage to the printheads that could be caused by them touching any raised areas of the
media.
Once the carriage is out of the capping unit, the cleaning procedure must be done as quickly
as possible so as not to permanently damage the printheads. The printer issues an audio
warning beep throughout the procedure.
11. When the following message is displayed, open the front cover (1).
12. Open the right maintenance cover (1).
13. Clean the top surfaces of all six caps as follows:
a. Moisten each cap by rolling over the cap once backwards and forwards, and then;
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b. Clean each cap (1) by rolling over the cap ten times each.
14. If the caps are still not clean, or there are particles around the edges, then clean as follows:
a. Dip a new cleaning swab (1) into the cap cleaning liquid (2).
CAUTION Make sure that you use the cap cleaning liquid and not the wiper cleaning
liquid to clean the capping unit, otherwise you could cause damage to the printheads.
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b. Clean the top outside edges and the upper surfaces of all six caps.
15. Close the right maintenance cover (1).
16. Close the front cover (1).
The printhead carriage will return to the right maintenance area (home position) automatically.
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NOTE Use the NOZZLE PRINT to check that there are no printhead nozzles out after cap
cleaning.
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Wiper liquid bottle replacement
NOTE When the wiper liquid has been installed for some time the liquid will no longer be clear.
This is quite normal because the liquid becomes tinted as it is used to clean the wiper blade.
Wiper liquid ensures that the wiper blade can correctly clean the printheads. The wiper liquid level should
be checked every month or when the following message is displayed:
WARNING! Make sure that the wiper liquid does not drip onto other parts of the printer.
1. Press the ONLINE key.
2. Press the SHIFT key to display the PH. MAIN menu.
3. Press the key to select the PH. MAIN menu.
4. Scroll to the REPLACE WIPE LIQUID option using the
key and press OK to select.
5. Press OK again to confirm your selection.
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6. When the following message is displayed, open the front cover (1).
7. Open the right maintenance cover (1).
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8. Carefully lift the empty wiper liquid bottle from the wiper liquid holder enough to make sure any
remaining liquid drains into the printer.
NOTE It is recommended that you put on the gloves that came with the HP Wiper Cleaning
Kit.
WARNING! Make sure that the wiper liquid does not drip onto other parts of the printer.
9. Remove and discard the wiper liquid bottle from the wiper liquid holder.
10. Remove the replacement wiper liquid bottle (1) from the maintenance drawer.
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11. Remove the wiper liquid bottle cap (1).
12. Make sure that the plastic seal (1) is well positioned in the hole of the wiper liquid dispenser cap.
13. Insert the wiper liquid dispenser cap (1).
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14. Place the wiper liquid bottle in the wiper liquid holder and push it firmly down to ensure it is fully
engaged.
15. Close the right maintenance cover (1).
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16. Close the front cover (1).
The following message is displayed on the front panel:
17. Select YES and press the OK key to confirm replacement.
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Wiper sponge replacement
The wiper sponge ensures that the wiper blade can correctly clean the printheads. The wiper sponge should
be replaced approximately every six months or when the following message is displayed:
NOTE Please contact HP Support to obtain the Wiper Sponge Replacement Kit containing the
new wiper sponge and wiper liquid bottle.
CAUTION The use of safety glasses and gloves is recommended when performing cleaning
and maintenance operations.
Always use genuine HP cleaning kits. These have been designed for maintaining high-quality
imaging performance and reliable printer operation. Using non-HP supplies may cause poor print
quality, printer malfunction, printer failure, or a safety hazard.
1. Press the ONLINE key.
2. Press the SHIFT key to display the PH. MAIN menu.
3. Press the key to select the PH. MAIN menu.
4. Scroll to the REPLACE WIPE SPONGE option using the
key and press OK to select.
5. Press OK again to confirm your selection.
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6. When the following message is displayed, open the front cover (1).
7. Open the right maintenance cover (1).
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8. Carefully lift the empty wiper liquid bottle from the wiper liquid holder enough to make sure any
remaining liquid drains into the printer.
NOTE It is recommended that you put on the gloves that came with the HP Wiper Cleaning
Kit.
WARNING! Make sure that the wiper liquid does not drip onto other parts of the printer.
9. Remove and discard the wiper liquid bottle from the wiper liquid holder.
10. Remove the wiper sponge by pulling out the tray (1). Do not remove the tray completely.
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11. Tilt the wiper sponge tray to empty any excess liquid into the drainage tray.
12. Open the carriage maintenance cover, remove the wiper sponge (1) and close the cover.
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13. Insert a new wiper sponge.
14. Remove the wiper liquid bottle cap (1) from the new bottle supplied in the Wiper Sponge Replacement
Kit.
15. Make sure that the plastic seal (1) is well positioned in the hole of the wiper liquid dispenser cap.
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16. Insert the wiper liquid dispenser cap (1).
17. Place the wiper liquid bottle in the wiper liquid holder and push it firmly down to ensure it is fully
engaged.
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18. Close the right maintenance cover (1).
19. Close the front cover (1).
The following message is displayed on the front panel:
20. Select YES and press the OK key to confirm replacement.
Wiper blade replacement
The wiper blade cleans the printheads. Replace the wiper blade every three months or when the following
message is displayed:
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CAUTION The use of safety glasses and gloves is recommended when performing cleaning
and maintenance operations.
Always use Genuine HP Cleaning and Maintenance Kits. These have been designed for
maintaining high-quality imaging performance and reliable printer operation. Using non-HP
supplies may cause poor print quality, printer malfunction, printer failure, or a safety hazard.
When the PRINTER READY message appears on the front panel, press the ONLINE key to take the printer
offline.
1. Press the ONLINE key.
2. Press the SHIFT key to display the PH. MAIN menu.
3. Press the key to select the PH. MAIN menu.
4. Scroll to the REPLACE WIPER BLADE option using the
key and press OK to select.
5. Press OK again to confirm your selection.
6. When the following message is displayed, open the front cover (1).
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7. Open the right maintenance cover (1).
8. The wiper blade (1) is located on the left in the maintenance area.
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9. Using the tweezers (1), remove the wiper blade as follows:
a. Pull the bottom of the wiper blade (2) to release.
b. Pull the wiper blade out from its slot from the top.
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10. Take a new wiper blade from the cleaning kit drawer.
CAUTION Hold the wiper blade (1) from the bottom rubber edge. Do not touch the top
edge (the blade).
11. Using the tweezers, insert the wiper blade as follows:
a. Insert the wiper blade into its slot so that the bottom edge can be taken by the tweezers from
below the slot.
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b. From below the slot, pull the wiper blade down so that it is fully inserted.
12. Close the right maintenance cover (1).
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13. Close the front cover (1).
The following message is displayed on the front panel:
14. Select YES and press the OK key to confirm replacement.
When returning to the printer after being switched off for an
extended period (less than two weeks)
WARNING! Never switch off the printer without following the correct procedures. Even with the
storage liquid installed, never leave the printer off for more than 4 weeks. Leaving your printer off
for more than 4 weeks can cause permanent damage that cannot be repaired. In all other cases
make sure you observe the appropriate maintenance guidelines.
CAUTION If you need to leave the printer unattended for any reason, ensure that the printer
is on, the ink cartridges are full, media is loaded and the waste ink bottle is empty, so that
automatic maintenance can be completed successfully for the time you are not present. If needed,
install new ink cartridges. The ink cartridges that you replace can be reused when you return to
your printer, if they still contain ink.
To clean the ink system, you will need the HP 780 Ink System Cleaning Kit (part number CB303A).
Clean ink system
This option allows you to clean dry ink from the ink system with cleaning liquid after the printer is powered
on after being stored for less than two weeks.
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CAUTION Do not open or close the front covers or change the position of levers while the
cleaning process is being performed or the operation may have to be restarted from the beginning.
This will result in the waste of the cleaning liquid. If the cleaning process has to be restarted,
new cleaning liquid cartridges will be needed.
1. Press the ONLINE key.
2. Press the SHIFT key to display the PH. MAIN menu.
3. Press the key to select the PH. MAIN menu.
4. Scroll to the INK SYSTEM OPT option and press OK.
5. Scroll to the CLEAN INK SYS option and press OK.
6. Press OK to confirm your selection.
7. When the front panel displays the waste ink bottle warning message, check whether the waste ink
bottle is present and make sure it is empty.
CAUTION Your waste ink bottle should be empty. Have available an empty waste ink
bottle.
8. Press the OK key once the waste ink bottle has been checked and follow the instructions on the front
panel.
Install the Cleaning Liquid cartridges when prompted by the front panel.
After cleaning the ink system, the ink charge process must be performed (see How do I… Charge the ink
system).
Prepare for extended power down (two to four weeks)
CAUTION If you physically need to relocate the printer to a new location, please contact HP
because this must only be done by a trained professional.
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CAUTION Never switch off the printer without following the correct procedures. Even with the
storage liquid installed, never leave the printer off for more than 4 weeks. Leaving your printer off
for more than 4 weeks can cause permanent damage that cannot be repaired. In all other cases
make sure you observe the appropriate maintenance guidelines.
CAUTION The printer has an internal clock which allows it to automatically wash the printheads
and flush some ink through the printheads, which keeps the printheads in good condition. The
printer automatically washes the printheads regularly after the last printing process. If the printer
is switched off for a long period, this process does not happen. If the ink does not flow through
the printheads from time to time, the ink will dry inside the nozzles reaching a point where it is
impossible to recover them and the printheads will fail. If the printer must be switched off for a
long period of time, the customer must use either the optional HP Ink System Storage or Cleaning
Kit to recover or protect the printheads.
Automatic maintenance and cleaning will not be performed if you turn off the printer on the front
panel. The printer power switch on the rear of the printer should only be used when the printer is
turned off to move it, to connect it to a computer, or to install or maintain printer parts.
Before starting the ink system storage procedure, make sure you have available the HP 780 Ink System
Storage Kit and an empty waste ink bottle.
Ink system storage
This procedure allows you to empty the ink system of ink and fills it with storage liquid that will preserve
the ink system if you do not intend to use the printer for a period of time (between two weeks and a month).
CAUTION Do not open or close the covers or change the position of levers while the ink system
storage process is being performed or the operation may have to be restarted from the beginning.
This will result in the waste of the storage liquid. If ink system storage has to be restarted, new
storage liquid cartridges will be needed.
1. Clean the ink system (see How do I… Clean ink system).
2. Press the ONLINE key.
3. Press the SHIFT key to display the PH. MAIN menu.
4. Press the key to select the PH. MAIN menu and press OK.
5. Scroll to the INK SYSTEM OPT option and press OK.
6. Scroll to the STORE INK SYS option and press OK.
7. Press OK to confirm your selection.
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8. When the front panel displays the waste ink bottle warning message, check whether the waste ink
bottle is present and make sure it is empty.
CAUTION Your waste ink bottle should be empty. Have available an empty waste ink
bottle.
9. Press the OK key once the waste ink bottle has been checked and follow the instructions on the front
panel.
Install the Storage Liquid cartridges when prompted by the front panel.
When you turn on the printer again, you will have to clean the ink system (see How do I… Clean ink
system).
Charge the ink system
After the ink system has been cleaned, then you will need to charge the ink system with ink. You will need
ink cartridges with more than 100 cc of ink available.
If any of the ink cartridges contain less than 100 cc of ink, a warning message is displayed on the front
panel. Install a correct ink cartridge that contains more than 100 cc of ink in the indicated slot in order to
continue.
To charge the ink system:
1. Press the ONLINE key.
2. Press the SHIFT key to display the PH. MAIN menu.
3. Press the key to select the PH. MAIN menu.
4. Scroll to the INK SYSTEM OPT option and press OK.
5. Scroll to the CHARGE INK SYS option and press OK.
6. Press OK to confirm your selection.
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7. Open the carriage maintenance cover (1).
8. Clean the carriage base with a soft cloth.
9. Close the carriage maintenance cover (1) and close the front cover (2).
The printhead carriage will return to the right maintenance area (home position) automatically.
NOTE Use the NOZZLE PRINT to check that there are no printhead nozzles out after cleaning
the carriage base.
Clean the front cover and media feed
NOTE Do not attempt to remove dust from media by blowing it off. This may affect print quality.
CAUTION Wipe the printer clean with a soft cloth. A cloth moistened with a neutral detergent
may be used. Do not allow liquid to enter the printer. This may create risk of fire and electrical
shock and cause a malfunction. Do not clean the printer with benzene or paint thinner. This may
damage the paint.
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CAUTION Turn off the printer before starting to clean the front cover and media feed.
1. Unload media from the printer.
2. Open the front cover.
3. Using a damp cloth, clean the front cover.
4. Using a damp cloth, absorb ink deposits on the media feed.
5. Remove dust using a vacuum cleaner.
Clean the platen
You should plan to clean your printer's platen on a regular basis, every few months or when needed. When
glue adheres to the platen or there are ink marks on the platen, clean the platen according to the following
procedures:
NOTE If you print on wide media after using narrower media for some time, you may find that
the left side of the platen has become dirty and will leave marks on the back of the media if not
cleaned.
To clean the platen:
1. Unload all media from the printer.
2. Open the front cover.
3. Using a soft cloth, absorb ink deposits.
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4. Use a soft cloth (3) slightly dampened with alcohol to wipe off loosened ink deposits (2) from the platen
(1).
CAUTION Do not use commercial cleaners or abrasive cleaners. Do not wet the platen
directly because you will leave too much moisture behind.
5. If there are ink deposits in the vacuum holes on the platen (1), clean them using commercially-available
3 mm mini-cotton swabs (2) and then wipe off loosened ink deposits with a mini-cotton swab slightly
dampened with alcohol.
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The waste ink bottle should be replaced as follows:
1. Lift the splash guard (1) sufficiently to remove the waste ink bottle. .
2. Carefully pull out the waste ink bottle (1), taking care not to spill any on the printer or on the floor.
3. Securely close the cap (1) on the waste ink bottle.
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4. Take an empty waste ink bottle and undo the cap (1).
5. Install the empty waste ink bottle (1) making sure that the drainage tube is fully inserted in the bottle
and the splash guard lowered.
6. The front panel will request you to reset the waste ink counter.
7. Select YES and press the OK key to reset the Waste Counter.
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Normal printhead recovery
Tip With the printer in ONLINE state, you can press the OK key to access the PH
RECOVERY option.
To perform printhead recovery:
1. Press the ONLINE key.
2. Press the SHIFT key to display the PH. REC menu.
3. Press the key to enter the PH. REC menu.
4. Press the OK key to select the PH RECOVERY option.
5. Press the
or keys to select NORMAL ALL.
NOTE If NORMAL ALL is not sufficient to clean the nozzles, then try the STRONG
ALL option.
6. Press the OK key.
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7. Make sure that the waste ink bottle is not full, and then press the OK key again.
NOTE Cleaning may take several minutes.
8. When cleaning is completed, the PH RECOVERY option is displayed.
9. Press the key to return to the offline mode.
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Print the nozzle print pattern
Use the nozzle print pattern to check that all printhead nozzles are working correctly. Perform the NOZZLE
PRINT every day before using your printer.
NOTE Use the nozzle print pattern to check that all printhead nozzles are working correctly after
cap cleaning or any major servicing task.
To print the nozzle print:
1. Press the ONLINE key and press the SHIFT key twice.
2. Select the ADJUST menu using the
key.
3. In the ADJUST submenu, scroll to TEST PRINTS and press the OK key.
4. In the TEST PRINTS menu scroll to the NOZZLE PRINToption and press the OK key.
NOTE If you have already verified that printhead nozzles are not printing correctly, then
select the NOZZLE PRINT/RECOVER option. The printer will print three sets of printhead
nozzle patterns, performing a printhead recovery between each pattern so that you can
verify if the problem has been solved and the printhead nozzles are printing correctly.
5. Press the OK key to start printing.
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6. Once the NOZZLE PRINT has finished, verify that it does not contain any missing patterns indicating
printhead nozzles that are not working correctly.
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7 How do I get the best image quality
Test the image quality
Interpreting the print quality
Manage media types
How do I calibrate my printer
Adjust heater and print mode settings
Different types of media may give better image quality based on specific mechanical and electrical settings
in your printer. To optimize image quality you can perform a series of test prints for the media type that you
are using. Based on the results you can then adjust the printer settings for the media type.
To adjust the printer settings for a media type, you can modify existing media types or create new ones.
Before creating or modifying a media type for the media you intend to use, check the image quality using
the preset values to determine the overall quality that you get with one of the existing preset media types.
Some media types may require no printer setting adjustments.
Load your new media and select a media type that is similar to the media you are loading. See How
do I…
Install a media roll in the printer.
Print an image that you have already successfully printed on other media types. See How do I…
Test
the image quality.
If the image quality is satisfactory you can use the preset media type for printing.
If the image quality is not satisfactory, create a new media type or modify the one selected. See How
do I…
Manage media types.
Calibrate the printer for the media type. See
How do I calibrate my printer.
Change the media type settings. See How do I…
Manage media types.
Print your test image again to check the overall image quality with the new settings.
If you are still not satisfied with the image quality, you may need to make more adjustments to printer
settings, such as the print mode or the heater temperature. For a description of image quality problems
that you may see and the recommended solution, refer to
The problem is print quality.
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Test the image quality
To check the overall image quality, use an image that you have printed on other occasions with satisfactory
results. If the image quality is satisfactory, no calibrations are required. If the image quality is not
satisfactory, then you may need to adjust the media type settings. Also use the Nozzle print to check that
there are no printhead nozzles out. The image below illustrates an example print that includes all printhead
colors and would determine the quality of printed output in all six colors.
NOTE Use the nozzle print pattern to check that all printhead nozzles are working correctly after
cap cleaning or any major servicing task.
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Interpreting the print quality
Below are examples of the print results you may see in your test print and the recommended action.
If the print quality is satisfactory, you can print on the media without changing printer or heater settings.
If you see banding in one color (in the black color in the image above), then there are printhead nozzles
out. Print the NOZZLE PRINT/RECOVER pattern and then print your image again to check that the
printhead is printing correctly. See How do I… Print the nozzle print pattern.
If you see banding in all colors then you need to calibrate the printer for the media you have loaded. If you
have selected a preset media type, we recommend that you create a new media type before modifying the
settings (See How do I…Manage media types) and then calibrate the printer. See How do I calibrate my
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printer. Banding may be present in the form of white lines (as in the image above), or in the form of darker
lines.
If you still see banding in all colors after performing the calibrations, then try adjusting the heater
temperature and/or print mode settings. See How do I…
Adjust heater and print mode settings.
Manage media types
You can create new media types, or you can modify or delete existing media types by using the MEDIA
REG menu.
Tip We recommend that you do not modify the preset media types that came with your printer.
You can copy a preset media type with characteristics that are similar to the new media that you
want to use, and use the copy to create a new one before changing the settings. This means that
you will only have to make changes to one or two parameters and you will not need to set new
values for all of the parameters.
Copy a media type to create a new one
1. Press the ONLINE key.
2. Press the
key to enter the MEDIA REG menu.
3. Select the COPY MEDIA option with the and keys, and press the OK key.
4. Select a media number using the and keys, and press the OK key.
Only numbers for media types that already exist are displayed.
5. To create a new media type from the copy, press the
key to enter the MEDIA REG menu.
6. Select the PASTE MEDIA option with the and keys, and press the OK key.
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7. Select a media number using the and keys.
NOTE If the number on the right is followed by an asterisk (*), the number displayed
already contains media type information.
8. Press the OK key to confirm.
9. Press the OK key to create the new media type.
Create a new media type
Tip We recommend that you do not modify the preset media types that came with your printer.
You can copy a preset media type with characteristics that are similar to the new media that you
want to use, and use the copy to create a new one before changing the settings. This means that
you will only have to make changes to one or two parameters and you will not need to set new
values for all of the parameters.
To create a new media type:
1. Press the ONLINE key.
2. Press the
key to enter the MEDIA REG menu.
3. Scroll to the SELECT MEDIA menu with the and keys.
4. Press the OK key to select a media type number.
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5. Select a media type number using the and keys, and press the OK key.
NOTE If a number is not available, then a new media type with that number has already
been created.
Select another number.
6. Press the key and the OK key to define the name of the new media type.
7. Define the name of the new media type using the and keys to select the character to be set, and
the
and keys to change the character.
8. Press the OK key to confirm the media type name.
9. Press the OK key to confirm the new media type.
Modify media type settings
To modify the settings of a media type:
1. Press the ONLINE key.
2. Press the
key to enter the MEDIA REG menu.
3. Scroll to the SELECT MEDIA menu with the and keys.
4. Press the OK key to select a media number.
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5. Scroll to the media type option you want to modify by using the and keys.
6. Press the OK key to modify the value.
7. Press the OK key to confirm. The message below will only be displayed for newly created media types.
8. Press the OK key to create media type 01 and the * (asterisk) indicates that the media type has already
been created.
Press the CANCEL key to cancel the process. The front panel displays the top menu.
Delete a media type
Media types from 02 to 20 can be selected. Media type 01 is defined as the standard media and cannot be
deleted.
To delete a media type:
1. Press the ONLINE key.
2. Press the
key to enter the MEDIA REG menu.
3. Select the DELETE MEDIA option.
4. Press the OK key to select the TYPE using the and keys.
5. Press the OK key to confirm.
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How do I calibrate my printer
You can adjust the mechanical and electrical settings of your printer based on a series of printed patterns.
These patterns allow you to calibrate your printer settings for the media you are using. Based on the results
of these patterns, you can optimize the performance of your printer.
Calibrate media advance
Your printer was calibrated at the factory to ensure that it advances the media accurately when using
supported media types in normal environmental conditions. However, you may find it useful to recalibrate
in certain circumstances:
Unsupported media: different media manufacturers provide media types with a wide range of
properties such as media thickness or stiffness, which may benefit from calibration. You can expect
the best print quality when using HP's recommended media types.
Abnormal but stable environmental conditions: if you are printing in unusual conditions of temperature
or humidity (see Tell me about…
Specifications), and those conditions are expected to remain stable,
recalibration may be worthwhile.
However, media advance calibration assumes that you have an image quality problem and that you have
already followed the appropriate troubleshooting procedure for that problem. If you have no particular
problem, there is no need to perform the calibration.
NOTE This procedure describes media advance calibration for all media loaded in the printer.
If you need to calibrate media advance for a specific media only, then define advance using
the MEDIA REG option.
1. Load media widths larger than A1 size and longer than 1 m.
NOTE If you intend to use TENSION winding on the take-up reel, set media advance in
tension winding mode.
A longer print length is required in the tension winding mode.
2. Press the ONLINE key.
3. Select M_ADV using the key.
Select MEDIA ADV PRINT and press OK.
Select the print mode you usually use for the media you are calibrating.
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Selectable print modes are:
NORMAL — standard and high speed print modes (720 x 720 dpi – 8 passes).
H-QUAl — high quality print mode (720 x 720 dpi – 16 passes).
H-DENS — high density print mode (720 x 720 dpi – 16 passes).
DRAFT — draft print mode (360 x 720 dpi – 4 passes).
FINE DRAFT — fine draft print mode (540 x 720 dpi – 6 passes).
3 TIMES — high quality, high density print mode (720 x 720 dpi – 24 passes).
4. Press the
or keys to select the ROUGH print mode, and press the OK key.
5. Press the OK key to print the pattern.
In this example, the color is black.
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Five patterns are printed in 0.5% steps in a range of 99.00% to 101.00%.
A — Dark lines are visible; the value is too low.
B — No lines are visible; the value is correct.
C — Light lines are visible; the value is too high.
NOTE Select a mean value if the media advance value is different in every color. If you
have an image that uses one particular color, then set the value based on that color.
Different values between the left and right sides of the media may be caused by skew.
6. From the printed result, select the best media advance calibration value.
7. Press the
key, and then the OK key to display the current media advance calibration value.
8. Enter the media advance calibration value, and press the OK key.
Select the number you want to change by using the
and keys and change the numeric value using
the
and keys.
If you need more precise media advance calibration, then you will need to print the DETAIL pattern
as follows:
9. Press the
key, and then the OK.
10. Press the and keys to select the DETAIL pattern.
Select the same print mode as for the ROUGH pattern you printed previously.
11. Press the OK key twice to print the DETAIL pattern.
12. From the printed result, select the best media advance calibration value.
Five patterns are printed in 0.10% steps in a range of -0.20% to +0.20%.
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13. Press the key, and then the OK key to display the media advance calibration value.
14. Enter the media advance adjustment value, and press the OK key.
Set a numeric value with the
and keys.
NOTE Select a mean value if the media advance value is different in every color. If you
have an image that uses one particular color, then set the value based on that color.
Set a mean value if the media advance value differs between the left and right sides of the
media.
Different values between the left and right sides of the media may be caused by skew.
15. Press the OK key to confirm.
Printhead position adjustment
Use the printhead print position test patterns to calibrate the following printhead positions:
Printhead to printhead position — adjusts the printhead position for the scan axis using the black
printhead as a reference.
Bidirectional printing position.
To print the printhead to printhead position pattern:
1. In the TEST PRINTS menu scroll to the PH TO PH option and press the OK key.
2. Press the OK key to start printing.
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To set the printhead to printhead adjustment value:
1. Select ADJUST and press the OK key.
2. Select YY PH TO PH VAL and press the OK key.
3. Select the printhead color to be adjusted, and press the OK key.
4. In the printhead adjustment pattern, identify the value where the vertical black line and the color
printhead lines are perfectly aligned. In the image below, the correct value for Lc is +2.
5. Insert the value and press OK key.
Select the number you want to change by using the
and keys and change the numeric value using
the
and keys.
6. Use the same procedure to adjust the other colors.
To print the bidirectional printing position pattern:
1. In the TEST PRINTS menu scroll to the BIDIRECTION DEF option and press the OK key.
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2. Press the OK key to start printing.
To set the bidirectional printing adjustment:
1. Select ADJUST and press the OK key.
2. Select BIDIRECTION DEF and press the OK key.
3. Select the printhead color to be adjusted, and press the OK key.
4. In the printhead adjustment pattern, identify the value where two vertical lines for the same printhead
are aligned. In the image below, the correct value for M is –8.
5. Insert the value and press OK key.
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Select the number you want to change by using the and keys and change the numeric value using
the
and keys.
Printhead nozzle position adjustment
Use the printhead nozzle position test patterns to calibrate the printhead nozzle positions.
To print the printhead nozzle position pattern:
1. In the TEST PRINTS menu scroll to the NOZZLE POS ADJ option and press the OK key.
2. Press the OK key to start printing.
1. Use section 1 to identify the printhead nozzle to be used as the reference.
2. Use section 2 to determine the correction value for the other printheads.
3. Identify the line of the printhead nozzle closest to the print platen (indicated as A in the image). In this
example, the printhead nozzle (that is closest to the print Platen) to be used as the reference is
indicated as B in the image.
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H-DENS — high density print mode (720 x 720 dpi – 16 passes).
DRAFT — draft print mode (360 x 720 dpi – 4 passes).
FINE DRAFT — fine draft print mode (540 x 720 dpi – 6 passes).
3 TIMES — high quality, high density print mode (720 x 720 dpi – 24 passes).
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4. HP’s limited warranty covers only those defects which arise as a result of use of the HP products as
defined in the user’s guide, and does not apply to any:
a. Improper, inadequate or lack of daily maintenance following the instructions defined in the
Printer’s User’s Guide in Chapter 6;
b. Media crashes due to use of incorrect printhead height for a given media type as described in
the Printer’s User Guide in Chapter 5;
c. Long time power off without following the proper preparation as described in the Printer’s User’s
Guide in Chapter 6;
d. Software, interfacing or parts not provided or supported by HP; or
e. Operation outside the product’s specifications.
Routine printer maintenance operations in the HP Designjet 8000s Printer series, such as cleaning
and preventive maintenance services (including parts contained in any preventive maintenance kit
and HP service engineer visits), are not covered by HP’s Limited Warranty, but in some countries may
be covered under a separate support contract.
5. For HP printer products, the use of a refilled or non-original HP consumable product (ink, printhead,
ink cartridge or media) does not affect either HP’s Limited Warranty to you or any HP support contract
with you. However, if printer failure or damage is attributable to the use of a non-original HP
consumable or refilled ink cartridge, HP will charge its standard time and materials charges to service
the printer for the particular failure or damage.
6. Your exclusive remedies for defective HP products are the following:
a. During the Limited Warranty Period, HP will replace any defective HP software, media, or
consumable product which is covered by this Limited Warranty, and deliver another product to
you to replace the defective one.
b. During the Limited Warranty Period, HP, at its sole discretion, shall either repair on site or replace
any defective hardware product or component part. If HP elects to replace any component part,
HP will provide to you (i) a replacement part, in return for the defective one, and (ii) remote part
installation assistance, if needed.
c. In the unlikely event that HP is unable to repair or replace, as applicable, a defective product
which is covered by this Limited Warranty, HP shall, within a reasonable time after being notified
of the defect, refund the purchase price for the product.
7. HP shall have no obligation to replace or refund until you return the defective media, consumable,
hardware product or component part to HP. All components, parts, consumables, media or hardware
products, removed under this Limited Warranty become the property of HP. Notwithstanding the above
mentioned, HP may waive the requirement for you to return the defective part.
8. Unless otherwise stated, and to the extent permitted by local law, HP products may be manufactured
using new materials or new and used materials equivalent to new in performance and reliability. HP
may repair or replace products (i) with equivalent products to the products being repaired or replaced
but which may have been subject to prior use; or (ii) with equivalent product to an original product that
has been discontinued.
9. THIS LIMITED WARRANTY IS APPLICABLE IN ALL COUNTRIES AND MAY BE ENFORCED IN
ANY COUNTRY WHERE HP OR ITS AUTHORIZED SERVICE PROVIDERS OFFER WARRANTY
SERVICE AND HP HAS MARKETED THIS PRODUCT, SUBJECT TO THE TERMS AND
CONDITIONS SET FORTH IN THIS LIMITED WARRANTY. HOWEVER, WARRANTY SERVICE
AVAILABILITY AND RESPONSE TIME MAY VARY FROM COUNTRY TO COUNTRY. HP WILL NOT
212 Chapter 19 Legal information ENWW
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ALTER FORM, FIT OR FUNCTION OF THE PRODUCT TO MAKE IT OPERATE IN A COUNTRY
FOR WHICH IT WAS NEVER INTENDED TO FUNCTION FOR LEGAL OR REGULATORY
REASONS.
10. Contracts for additional services may be available for any authorized HP service facility where the
listed HP product is distributed by HP or an authorized importer.
11. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT AS EXPRESSLY SET FORTH IN THIS
LIMITED WARRANTY NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT
TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE.
B. Limitations of liability
1. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY
SET FORTH IN THIS LIMITED WARRANTY, IN NO EVENT SHALL HP OR ITS THIRD PARTY
SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES (INCLUDING ANY LOSS OF PROFITS OR SAVINGS), WHETHER BASED ON CONTRACT,
TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
C. Local law
1. This Limited Warranty gives you specific legal rights. You may also have other rights which vary from
state to state in the United States, from province to province in Canada, and from country to country
elsewhere in the world. You are advised to consult applicable state, province or country laws for full
determination of your rights.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall
be deemed modified to be consistent with such local law. THE WARRANTY TERMS CONTAINED IN
THIS LIMITED WARRANTY, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Revision: December 5th, 2005
Regulatory notices
You can obtain current Material Safety Data Sheets for the ink systems used in the printer by mailing a
request to this address: Hewlett-Packard Customer Information Center, 19310 Pruneridge Avenue, Dept.
MSDS, Cupertino, CA 95014, U.S.A.
There is also a Web page:
http://www.hp.com/hpinfo/community/environment/productinfo/psis_inkjet.htm
Regulatory Model Number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The
Regulatory Model Number for your product is BCLAA-0502.
ENWW Regulatory notices 213
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RMN Product family
BCLAA-0502 HP Designjet 8000 Printer series
BCLAA-0602 HP Designjet 8000s Take-up Reel Kit
The Regulatory Model Number (RMN) should not be confused with the marketing name (HP Designjet
8000s Printer series or HP Designjet 8000s Take-up Reel Kit) or product number.
ELECTROMAGNETIC COMPATIBILITY (EMC)
WARNING! This is a class A product. In a domestic environment this product may cause radio
interference, in which case the user may be required to take adequate measures.
FCC statements (U.S.A.)
The U.S. Federal Communications Commission (in 47 cfr15.105) has specified that the following notices
be brought to the attention of users of this product.
Shielded cables
Use of shielded data cables is required to comply with the Class A limits of Part 15 of the FCC Rules.
CAUTION Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this
equipment not expressly approved by the Hewlett-Packard Company may cause harmful
interference and void the FCC authorization to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case users will be required to correct the interference at their own expense.
Normes de sécurité (Canada)
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de Classe A prescrites dans le réglement sur le brouillage radioélectrique édicté par
le Ministére des Communications du Canada.
DOC statement (Canada)
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
214 Chapter 19 Legal information ENWW
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Korean EMI statement
Taiwanese EMI statement
Chinese EMI statement
Sound
Geräuschemission (Germany) LpA < 70 dB, am Arbeitsplatz, im Normalbetrieb, nach DIN45635 T. 19.
ENWW Regulatory notices 215
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DECLARATION OF CONFORMITY
according to ISO/IEC Guide 22 and EN 45014
Supplier’s name: Hewlett-Packard Company
Supplier’s address: Avda. Graells, 501
08174 Sant Cugat del Vallès
Barcelona, Spain
declares that the product
Regulatory Model
(3)
: BCLAA-0502 and BCLAA-0602
Product family: HP Designjet 8000s Printer series and HP Designjet 8000s Take-up Reel Kit
Product options: All
conforms to the following product specifications
Safety: IEC 60950-1:2001 / EN 60950–1:2001
EMC: CISPR 22:1997 +A1:2000 +A2:2002 / EN 55022:98 +A1:2000 +A2:2003 Class A
(1)(3)
EN 55024:1998 +A1:2001 +A2:2003
EN 61000-3-2:2000/ IEC 61000-3-2:2000
EN 61000-3-3:1995+A1:2001/ IEC 61000-3-3/A1:2001
FCC Title 47 CFR, Part 15 Class A
(2) (3)
Additional information
The product herewith complies with the requirements of the Low-Voltage Directive 73/23/EEC and the EMC
Directive 89/336/EEC, and carries the CE marking accordingly.
1. The product was tested in a typical configuration with HP Personal Computer systems and peripherals.
2. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause
undesired operation.
3. The product is assigned a Regulatory Model Number which stays with the regulatory aspect of the
design. The Regulatory Model Number is the main product identifier in the regulatory documentation
and test reports; this number should not be confused with the marketing name or the product numbers.
216 Chapter 19 Legal information ENWW
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Josep-Maria Pujol
Hardware Quality Manager
Sant Cugat del Vallès (Barcelona)
November 25th, 2005
Local contacts for regulatory topics only
European contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, D-71034 Böblingen,
Germany.
United States contact: Hewlett-Packard Company, HPCC, 20555 S.H. 249 Houston, Texas, 77070.
Australian contact: Hewlett-Packard Australia Ltd, Product Regulations Manager, 31–41 Joseph Street,
Blackburn, Victoria, 3130, Australia.
ENWW DECLARATION OF CONFORMITY 217
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