10 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) ............................................. 51
Starting Setup Utility (BIOS) ............................................................................................................... 51
Updating the BIOS ............................................................................................................................. 51
Determining the BIOS version ........................................................................................... 51
Downloading a BIOS update ............................................................................................. 52
Using System Diagnostics .................................................................................................................. 52
Using HP PC Hardware Diagnostics (UEFI) (select models only) ..................................................... 53
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 53
11 Backing up, restoring, and recovering ..................................................................................................... 54
Creating backups ............................................................................................................................... 54
Creating recovery media to recover the original system .................................................... 54
What you need to know ..................................................................................... 54
Creating the recovery media ............................................................ 55
Creating system restore points .......................................................................................... 55
What you need to know ..................................................................................... 55
Creating a system restore point ........................................................................ 55
Backing up system and personal information .................................................................... 55
Tips for a successful backup ............................................................................. 56
What you need to know ..................................................................................... 56
Creating a backup using Windows Backup and Restore .................................. 56
Restore and recovery ......................................................................................................................... 57
Restoring to a previous system restore point .................................................................... 57
Restoring specific files ....................................................................................................... 57
Restoring specific files using Windows Backup and Restore ............................ 57
Recovering the original system using HP Recovery Manager ........................................... 57
What you need to know ..................................................................................... 57
Recovering using HP Recovery partition (select models only) ......................... 58
Recovering using the recovery media ............................................................... 58
Changing the computer boot order ................................................... 59
12 Specifications .............................................................................................................................................. 60
Input power ......................................................................................................................................... 60
Operating environment ....................................................................................................................... 60
13 Troubleshooting and support .................................................................................................................... 61
Troubleshooting .................................................................................................................................. 61
Wireless connection problems ........................................................................................... 61
Cannot connect to a WLAN ............................................................................... 61
Cannot connect to a preferred network ............................................................. 61
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