IMPORTANT:Select products are congured with an Intel® Pentium® N35xx/N37xx series or a Celeron®
N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is
congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2
processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory
reset to restore the original settings.
v
vi Processor conguration setting (select products only)
Table of contents
1 Getting started ............................................................................................................................................. 1
Best practices ......................................................................................................................................................... 1
More HP resources ................................................................................................................................................. 2
2 Getting to know your computer ...................................................................................................................... 3
Right side ............................................................................................................................................................... 4
Left side ................................................................................................................................................................. 5
Keyboard area ........................................................................................................................................................ 7
Button and speakers ........................................................................................................................... 9
Special keys ....................................................................................................................................... 10
HP OMEN Command Center ............................................................................................................... 11
3 Connecting to a network .............................................................................................................................. 16
Connecting to a wireless network ....................................................................................................................... 16
Using the wireless controls ............................................................................................................... 16
Operating system controls ............................................................................................. 16
Connecting to a WLAN ....................................................................................................................... 17
Using HP Mobile Broadband (select products only) .......................................................................... 18
Using GPS (select products only) ...................................................................................................... 18
Using Bluetooth wireless devices (select products only) ................................................................. 18
Connecting Bluetooth devices ........................................................................................ 18
Connecting to a wired network—LAN (select products only) ............................................................................. 19
4 Enjoying entertainment features .................................................................................................................. 20
Using the camera ................................................................................................................................................. 20
Using audio .......................................................................................................................................................... 20
Using sound settings ......................................................................................................................... 21
Using video .......................................................................................................................................................... 21
Connecting video devices using an HDMI cable (select products only) ............................................ 22
Setting up HDMI audio .................................................................................................... 22
Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 23
Using data transfer .............................................................................................................................................. 23
Connecting devices to a USB Type-C port (select products only) ..................................................... 24
5 Navigating the screen .................................................................................................................................. 25
Using TouchPad and touch screen gestures ........................................................................................................ 25
Tap ..................................................................................................................................................... 25
Using an optional keyboard or mouse ................................................................................................................. 29
6 Managing power .......................................................................................................................................... 30
Using Sleep and Hibernation ............................................................................................................................... 30
Initiating and exiting Sleep ............................................................................................................... 30
Initiating and exiting Hibernation (select products only) ................................................................. 31
Shutting down (turning o) the computer .......................................................................................................... 31
Using the Power icon and Power Options ............................................................................................................ 32
Running on battery power ................................................................................................................................... 32
Using HP Fast Charge (select products only) .................................................................................... 32
Running on external power ................................................................................................................................. 34
viii
7 Maintaining your computer .......................................................................................................................... 36
Using Disk Defragmenter .................................................................................................................. 36
Using Disk Cleanup ............................................................................................................................ 36
Using HP 3D DriveGuard (select products only) ................................................................................ 36
Identifying HP 3D DriveGuard status .............................................................................. 37
Updating programs and drivers .......................................................................................................................... 37
Updating using Windows 10 .............................................................................................................. 37
Updating using Windows 10 S ........................................................................................................... 37
Cleaning your computer ...................................................................................................................................... 38
Using HP Easy Clean (select products only) ...................................................................................... 38
Removing dirt and debris from non-HP Easy Clean computers ....................................................... 38
Caring for wood veneer (select products only) ................................................................................. 39
Traveling with or shipping your computer .......................................................................................................... 39
8 Securing your computer and information ....................................................................................................... 41
Using passwords .................................................................................................................................................. 41
Setting Windows passwords ............................................................................................................. 41
Using Windows Hello (select products only) ....................................................................................................... 43
Using internet security software ......................................................................................................................... 43
Using antivirus software ................................................................................................................... 43
Using rewall software ..................................................................................................................... 43
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 50
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 50
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 50
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 50
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 50
11 Backing up, restoring, and recovering .......................................................................................................... 52
Backing up information and creating recovery media ........................................................................................ 52
Using Windows tools ......................................................................................................................... 52
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 52
Restoring and recovery ........................................................................................................................................ 53
Restoring, resetting, and refreshing using Windows tools .............................................................. 53
Recovering using HP Recovery media ............................................................................................... 53
Changing the computer boot order ................................................................................................... 53
Using HP Sure Recover (select products only) .................................................................................. 54
Input power .......................................................................................................................................................... 55
HP and accessibility ............................................................................................................................................. 58
Finding the technology tools you need ............................................................................................ 58
The HP commitment ......................................................................................................................... 58
International Association of Accessibility Professionals (IAAP) ....................................................... 58
Finding the best assistive technology .............................................................................................. 59
Assessing your needs ..................................................................................................... 59
Accessibility for HP products .......................................................................................... 59
Standards and legislation .................................................................................................................................... 60
Other disability resources ................................................................................................................. 61
HP links .............................................................................................................................................. 61
Contacting support .............................................................................................................................................. 62
Index ............................................................................................................................................................. 63
xi
xii
1Getting started
This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to
learn about best practices after you set up your computer, fun things to do with your computer, and where to
nd additional HP resources.
Best practices
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
●Back up your hard drive by creating recovery media. See Backing up, restoring, and recovering
on page 52.
●If you haven’t already done so, connect to a wired or wireless network. See details in Connecting to a
network on page 16.
●Become familiar with the computer hardware and software. For more information, see Getting to know
your computer on page 3 and Enjoying entertainment features on page 20.
●Update or purchase antivirus software. See Using antivirus software on page 43.
●Access HP Support Assistant app—For quick online support, open the HP Support Assistant app (select
products only). HP Support Assistant optimizes computer performance and resolves problems using the
latest software updates, diagnostic tools, and guided assistance. Type support in the taskbar search
box, and then select HP Support Assistant. Then select Support.
Best practices1
More HP resources
To locate resources that provide product details, how-to information, and more, use this table.
Table 1-1 Additional information
ResourceContents
Setup Instructions●Overview of computer setup and features
HP support
For HP support, go to http://www.hp.com/support, and
follow the instructions to nd your product.
‒ or –
Type support in the taskbar search box, and then select
HP Support Assistant. Then select Support.
‒ or –
Select the question mark icon in the taskbar search box.
Then select Support.
●Online chat with an HP technician
●Support telephone numbers
●Replacement parts videos (select products only)
●Maintenance and service guides
●HP service center locations
Safety & Comfort Guide
To access this guide:
▲Type HP Documentation in the taskbar search
box, and then select HP Documentation.
‒ or –
▲Go to http://www.hp.com/ergo.
IMPORTANT:You must be connected to the internet
to access the latest version of the user guide.
●Proper workstation setup
●Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
●Electrical and mechanical safety information
Regulatory, Safety, and Environmental Notices
To access this document:
▲Type HP Documentation in the taskbar search
box, and then select HP Documentation.
●Important regulatory notices, including information about proper
battery disposal, if needed.
Limited Warranty*
To access this document:
▲Type HP Documentation in the taskbar search
box, and then select HP Documentation.
‒ or –
▲Go to http://www.hp.com/go/orderdocuments.
IMPORTANT:You must be connected to the internet
to access the latest version of the user guide.
●Specic warranty information about this computer
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP might provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you
can write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone
number, and postal address.
2Chapter 1 Getting started
2Getting to know your computer
Your computer features top-rated components. This chapter provides details about your components, where
they are located, and how they work.
Locating hardware
To nd out what hardware is installed on your computer:
▲Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on your computer:
▲Right-click the Start button, and then select Apps and Features.
Locating hardware3
Right side
Table 2-1 Right-side components and their descriptions
ComponentDescription
(1)Drive light●Blinking white: The hard drive is being accessed.
●Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
NOTE:For information about HP 3D DriveGuard, see Using HP
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