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hp psc 2100 series
all-in-one
reference guide
© Copyright Hewlett-Packard Company
2002
All rights are reserved. No part of the
document may be photocopied,
reproduced, or translated to another
language without the prior written
consent of Hewlett-Packard Company.
This product incorporates Adobe’s PDF
technology, which contains an
implementation of LZW licensed under
U.S. Patent 4,558,302.
Portions Copyright © 1989-2002
Palomar Software Inc. The HP PSC
2100 Series includes printer driver
technology licensed from Palomar
Software, Inc. www.palomar.com
Copyright © 1999-2002 Apple
Computer, Inc.
Apple, the Apple logo, Mac, Mac
logo, Macintosh, and Mac OS are
trademarks of Apple Computer, Inc.,
registered in the U.S. and other
countries.
Publication number: C8644-90213
First edition: May 2002
Printed in U.S.A., Mexico, Germany,
Singapore, or China
Windows
®
, Windows NT
®
, Windows
ME
®
, Windows XP
®
, and Windows
2000
®
are U.S.-registered trademarks
of Microsoft Corporation.
Intel
®
and Pentium
®
are registered
trademarks of Intel Corporation.
notice
The information contained in this
document is subject to change without
notice and should not be construed as
a commitment by the Hewlett-Packard
Company.
Hewlett-Packard assumes no
responsibility for any errors
that may appear in this
document, nor does it make
expressed or implied warranty
of any kind with regard to this
material, including, but not
limited to, the implied
warranties of merchantability
and fitness for a particular
purpose.
The Hewlett-Packard Company shall not
be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Note: Regulatory information can be
found in the “Technical information”
section of this guide.
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
representative first.
Governmental paper or
documents:
- Passports
- Immigration papers
- Selective service papers
- Identification badges, cards, or
insignias
•Governmental stamps:
-Postage stamps
- Food stamps
Checks or drafts drawn on
Governmental agencies
Paper currency, traveler’s checks,
or money orders
Certificates of deposit
•Copyrighted works
safety information
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
WARNING: potential shock
hazard
1 Read and understand all
instructions in the setup poster.
2 Use only a grounded electrical
outlet when connecting the unit to
a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
3 Observe all warnings and
instructions marked on the
product.
4 Unplug this product from wall
outlets before cleaning.
5 Do not install or use this product
near water or when you are wet.
6 Install the product securely on a
stable surface.
7 Install the product in a protected
location where no one can step on
or trip over the line cord, and
where the line cord will not be
damaged.
8 If the product does not operate
normally, see the online
Troubleshooting help.
9 No operator-serviceable parts
inside. Refer servicing to qualified
service personnel.
10 Use in a well-ventilated area.
Adobe and the Acrobat
logo are either registered
trademarks or trademarks
of Adobe Systems
Incorporated in the United
States and/or other
countries.
Warning! To prevent
fire or shock hazard,
do not expose this
product to rain or
any type of moisture.
contents
iii
contents
1 get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
use your hp psc with a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 load originals and load paper. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
load postcards or hagaki cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
load photo paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
tips for loading other types of paper in the paper tray . . . . . . . . . . . . 12
set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
set the paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
make copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
perform special copy jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
stop copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
copy options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5 use the scan features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6 maintain your hp psc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
clean the glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
clean the lid backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
clean the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
work with print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
restore factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
set the power save time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
set scroll speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
set the prompt delay time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
contents
iv
hp psc 2100 series
setup menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7 additional setup information . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
possible installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
set the language and region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
set the front-panel view angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
connect your hp psc to your computer . . . . . . . . . . . . . . . . . . . . . . . 36
remove and reinstall your hp psc software. . . . . . . . . . . . . . . . . . . . . .37
8 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
paper specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
print specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
print margin specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
copy specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
scan specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
power specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
additional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
environmental product stewardship program . . . . . . . . . . . . . . . . . . . 44
regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
9 get hp psc 2100 support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
get support and other information from the internet. . . . . . . . . . . . . . . .47
hp customer support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
prepare your unit for shipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
hp distribution center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
10 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
warranty upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
returning your hp psc 2100 series for service . . . . . . . . . . . . . . . . . . 51
hewlett-packard limited global warranty statement . . . . . . . . . . . . . . . .52
index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
1
get help
help description
Setup Poster The Setup Poster provides instructions for setting up and configuring your
HP PSC. Make sure you use the correct poster for your operating system
(Windows or Macintosh).
Product Tour The tour provides a brief introduction to the HP PSC and its capabilities, so
you can start using it immediately. You can take the tour immediately after
installing the HP PSC software, or to take the tour at any time, see the
product specific online help.
HP Photo & Imaging
Help
The HP Photo & Imaging Help provides detailed information on using the
software for your HP PSC.
For Windows users: Go to the HP Director, and click Help.
For Macintosh users: Go to the HP Director, and click Help, then click hp
photo & imaging help.
Reference Guide The Reference Guide contains information on using your HP PSC and
provides additional troubleshooting assistance for the installation process.
The Reference Guide also contains information on how to order supplies
and accessories, technical specifications, support, and warranty
information.
Troubleshooting help To access troubleshooting information, go to the HP Director, then click
Help. Open the Troubleshooting book in the HP Photo & Imaging Help,
then follow the links to general troubleshooting as well as links to
Troubleshooting help that is specific to your HP PSC. Troubleshooting is
also available from the Help button that appears on some error messages.
Internet help and
technical support
If you have Internet access, you can get more information from the
HP website at:
http://www.officejetsupport.com
The website also provides answers to frequently-asked questions.
get help
2
hp psc 2100 series
Readme file After you install your software, you can access the Readme file from either
the HP PSC 2100 Series CD-ROM or the HP PSC 2100 Series program
folder. The Readme file contains late-breaking information that does not
appear in the Reference Guide or the online help. To access the Readme
file, do the following:
For Windows: go to the Windows taskbar, click Start, point to Programs
or All Programs (XP), point to Hewlett-Packard, point to HP PSC
2100 Series, and then choose View the Readme File.
For Macintosh: go to the
HD:Applications:HP PSC Software folder.
Dialog-box help
(Windows only)
For Windows: Clicking Help in a dialog box displays information about
options and settings within the dialog box.
help description
To get help while working in a dialog
box, click
Help.
3
quick start
You can perform many functions using either the front panel or the HP PSC
software.
Even if you do not connect your HP PSC to a computer, you can use the front
panel to copy documents or photos. You can change a wide variety of
settings using the front-panel buttons and menu system.
front panel
features
Review the illustrations below and identify the location of the buttons on the
front panel. You will not use all of the front-panel features in the tutorial, but
you may find it helpful to note the locations of all the buttons.
2
3
13
10
6
8
9
5
71
4
11
12
feature purpose
1 Copy Options: use to access copy options, such as paper type, paper size,
reduce/enlarge options, and lighter/darker options.
2 On: turns the HP PSC on and off.
quick start
4
hp psc 2100 series
use your hp psc with a computer
If you installed the HP PSC software on your computer according to the
Setup Poster, you can access all the features of the HP PSC using the
HP Director.
review the
hp photo &
imaging director
The HP Director is available through the desktop shortcut or when the
HP PSC lid is raised (Windows only).
for windows users
1 Do one of the following:
Double-click the hp director icon on the desktop.
In the Windows taskbar, click Start, point to Programs or All
Programs (XP), point to Hewlett-Packard, point to hp psc 2000
series, then choose hp photo & imaging director.
Raise the lid of the HP PSC.
This options works only if the HP PSC software is running.
2 In the Select Device box, click to see a list of installed HP devices
supported by this software.
3 Select hp psc 2100.
3 Setup: use to access menu options such as Scan Setup, Print Report, and
Maintenance.
4 Left Arrow: use to scroll through menu settings or options.
5 Copies (1-99): use to change the number of copies for this copy job. This
button can be used in conjunction with the arrow keys to change the
number of copies.
6 Start Copy - Black: use to start a black and white copy.
7 Front-panel display: use to view system prompts and messages.
8 Cancel: use to stop a job, exit a menu, or exit button settings.
9 Right Arrow: use to scroll through menu settings or options.
10 Enter: use to select or save the displayed setting.
11 Quality: use to select the quality of the copy from Best, Normal, or Fast.
12 Start Scan: use to start the scan of an original from the glass to the
designated Scan To destination on your Windows or Macintosh computer,
if the HP PSC software is installed. If no change was made to the Scan To
destination, the image will be scanned to the HP Photo & Imaging Gallery
(Windows) or HP Scan Window (Macintosh).
13 Start Copy - Color: use to start a color copy.
feature purpose
use your hp psc with a computer
5
hp psc 2100 series
The Director displays only the buttons that are appropriate for the
selected device.
the hp photo & imaging director
546
8
7
21
3
feature purpose
1 Select Device: Use this feature to select the product you want to use from
the list of installed HP products.
2 Settings: Use this feature to view or change various settings for your HP
device, such as print, scan, copy, or image unload.
3 Make Copies: Displays the Copy dialog box where you can select the copy
quality, the number of copies, the color, the size, and can start a copy.
4 Scan Picture: Scans an image and displays it in the HP Photo & Imaging
Gallery.
5 Scan Document: Scans text and displays it in the selected destination text
editing software program.
6 View & Print: Displays the HP Photo & Imaging Gallery, where you can
view and edit images, use HP Creative Printing, make and print a photo
album, e-mail an image, and unload an image to the Web.
7 Help: Provides access to HP Photo & Imaging Help, which provides
software help, a product tour, and troubleshooting information.
8 Click this arrow to access tool tips, which explain each of the Director
options.
quick start
6
hp psc 2100 series
for macintosh users
! Do one for the following:
For OS 9, double-click the HP Director icon on the desktop.
For OSX, double-click the HP Director icon on the dock.
The following figure shows some of the features available through the
HP Director for Macintosh. Consult the legend for a brief explanation of a
specific feature.
the director for macintosh
5468731 2
feature purpose
1 Unload Images: Unloads images from a photo card.
2 Scan Picture: Scans an image and displays it in the HP Imaging Center.
3 Scan Document: Scans text and displays it in the selected destination text
editing software program.
4 Use this pull-down list to select the product you want to use from the list of
installed HP products.
5 Copy: Copies in black and white or color.
6 Maintain Printer: Starts the printer utility.
7 Settings: Provides access to device settings.
8 View and Print: Displays the HP Imaging Gallery, where you can view and
edit images.
maintain your hp psc
28
hp psc 2100 series
2 After the carriage stops moving, lift the latch to release the print
cartridge, then pull it toward you out of its slot.
3 If you are removing the black print cartridge in order to install the
photo print cartridge, store it in the print cartridge protector.
4 Remove the new print cartridge from its packaging and, being careful
to touch only the black plastic, gently remove the plastic tape.
Caution! Do not touch the copper contacts or ink nozzles.
5 Push the new print cartridge into the appropriate slot until it clicks into
place.
The tri-color print cartridge goes on the left and the black or photo
print cartridge goes on the right.
32

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