Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Mac, OS X, macOS, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.
Android and Chromebook are trademarks of Google LLC.
Amazon and Kindle are trademarks of Amazon.com, Inc. or its ailiates.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Safety information
Always follow basic safety precautions when using this product to reduce risk of injury from re or electric shock.
- Read and understand all instructions in the documentation that comes with the printer.
- Observe all warnings and instructions marked on the product.
- Unplug this product from wall outlets before cleaning.
- Do not install or use this product near water, or when you are wet.
- Install the product securely on a stable surface.
- Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
- If the product does not operate normally, see Solve a problem.
- There are no user-serviceable parts inside. Refer servicing to qualied service personnel.
Table of contents
1 Get started ................................................................................................................................................... 1
HP EcoSolutions (HP and the Environment) .......................................................................................................... 3
Understand the printer parts ................................................................................................................................. 6
Use the printer control panel ................................................................................................................................. 9
HP Digital Solutions ............................................................................................................................................. 13
Paper basics ......................................................................................................................................................... 20
Load paper ........................................................................................................................................................... 23
Work with trays .................................................................................................................................................... 37
Load an original on the scanner glass ................................................................................................................. 39
Load an original in the document feeder ............................................................................................................ 41
Update the printer ............................................................................................................................................... 42
Open the HP printer software (Windows) ............................................................................................................ 43
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ............. 44
Turn the printer o .............................................................................................................................................. 45
Print using a computer ........................................................................................................................................ 47
Print using the HP Smart app .............................................................................................................................. 53
Print with mobile devices .................................................................................................................................... 54
Tips for successful printing ................................................................................................................................. 55
3 Copy and scan .............................................................................................................................................. 58
Tips for copy and scan success ............................................................................................................................ 71
Send a fax ............................................................................................................................................................ 73
Receive a fax ........................................................................................................................................................ 78
Set up phone book contacts ................................................................................................................................ 83
Fax and digital phone services ............................................................................................................................ 90
Fax on Voice over Internet Protocol .................................................................................................................... 91
Use reports .......................................................................................................................................................... 92
5 Web Services ............................................................................................................................................. 120
What are Web Services? ..................................................................................................................................... 121
Set up Web Services .......................................................................................................................................... 122
Use Web Services ............................................................................................................................................... 124
Remove Web Services ........................................................................................................................................ 126
6 Work with cartridges .................................................................................................................................. 127
Information on cartridges and the printhead ................................................................................................... 128
Some color ink is used even when printing with black cartridge only ............................................................. 129
Check the estimated ink levels .......................................................................................................................... 130
Replace the cartridges ....................................................................................................................................... 131
Order cartridges ................................................................................................................................................. 134
Store printing supplies ...................................................................................................................................... 135
Anonymous usage information storage ........................................................................................................... 136
Cartridge warranty information ........................................................................................................................ 137
Use Wi-Fi Direct ................................................................................................................................................. 145
Embedded web server ....................................................................................................................................... 150
9 Solve a problem ......................................................................................................................................... 153
Get help with HP online troubleshooting .......................................................................................................... 154
Get help from the printer control panel ............................................................................................................ 155
Get help from the HP Smart app ....................................................................................................................... 156
Get help in this guide ......................................................................................................................................... 157
Solve problems using Web Services .................................................................................................................. 186
Maintain the printer ........................................................................................................................................... 187
Restore original factory defaults and settings ................................................................................................. 191
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HP support ......................................................................................................................................................... 193
10 Technical information .............................................................................................................................. 194
Environmental product stewardship program .................................................................................................. 206
Index ........................................................................................................................................................... 214
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1Get started
This guide provides details about how to use the printer and how to resolve problems.
●
Accessibility
●
HP EcoSolutions (HP and the Environment)
●
Understand the printer parts
●
Use the printer control panel
●
HP Digital Solutions
●
Paper basics
●
Load paper
●
Work with trays
●
Load an original on the scanner glass
●
Load an original in the document feeder
●
Update the printer
●
Open the HP printer software (Windows)
●
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device
●
Turn the printer o
ENWW1
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
●Visual
The HP software is accessible for users with visual impairments or low vision by using your operating
system's accessibility options and features. The software also supports most assistive technology such
as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored
buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate
action.
●Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard
commands. The HP software also supports Windows accessibility options such as StickyKeys,
ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides
can be operated by users with limited strength and reach.
For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging
website (www.hp.com/accessibility).
2Chapter 1 Get startedENWW
HP EcoSolutions (HP and the Environment)
HP is committed to helping you optimize your environmental footprint and empowering you to print
responsibly—at home or in the oice.
For more detailed information about environmental guidelines that HP follows during the manufacturing
process, see Environmental product stewardship program. For more information about HP's environmental
initiatives, visit www.hp.com/ecosolutions.
●
Manage power
●
Quiet Mode
●
Optimize Printing Supplies
Manage power
Use Sleep Mode, Auto-O and Schedule On/O to conserve electricity.
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode
after ve minutes of inactivity.
Use the following instructions to change the period of inactivity before the printer sleeps.
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch .
2.Touch Sleep Mode, and then touch the desired option.
Auto-O
This feature turns the printer o after 8 hours of inactivity to help reduce energy use. Auto-O turns the
printer o completely, so you must use the Power button to turn on the printer again.
If your printer supports this energy saving feature, Auto-O is automatically enabled or disabled depending
on printer capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode
after 5 minutes of inactivity to help reduce energy use.
●Auto-O is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi
Direct capability, or is not using these capabilities.
●Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer
with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
Schedule On and O
Use this feature to automatically turn the printer on or o on selected days. For example, you can schedule
the printer to turn on at 8 a.m. and turn o at 8 p.m. from Monday to Friday. In this way, you save energy
during the night and weekends.
Use the following instructions to schedule the day and time for On and O.
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch .
2.Touch Schedule On/O.
ENWWHP EcoSolutions (HP and the Environment)3
3.Touch the toggle button next to Schecule On or Schecule O to turn it on.
4.Touch the time option, and then follow the onscreen messages to set the day and time to turn the
printer o and on.
CAUTION:Always turn the printer o properly, using either Schedule O or (the Power button) located
on the front left side of the printer.
If you improperly turn the printer o, the print carriage might not return to the correct position, causing
problems with the cartridges and print quality issues.
Never turn o the printer when cartridges are missing. HP recommends that you replace any missing
cartridges as soon as possible to avoid print quality issues, possible extra ink usage from the remaining
cartridges, or damage to the ink system.
Quiet Mode
Quiet Mode slows down printing to reduce overall noise without aecting print quality. It only works when
printing on plain paper. Additionally, Quiet Mode is disabled if you are printing using the best or presentation
print quality. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode o.
Quiet Mode is o by default.
NOTE:Quiet Mode does not work if you print photos or envelopes.
You can create a schedule by selecting the time when the printer prints in Quiet Mode. For example, you can
schedule the printer to be in Quiet Mode from 10 p.m. to 8 a.m. everyday.
To turn on Quiet Mode from the printer control panel
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2.Touch Quiet Mode .
3.Touch the toggle button next to Quiet Mode to turn it on.
To create a schedule for Quiet Mode from the printer control panel
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2.Touch Quiet Mode .
3.Turn on Quiet Mode .
4.Touch the toggle button next to Schedule to turn it on, and then change the start time and end time of
the schedule.
To turn on Quiet Mode while the printer is printing
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then select the current print job in progress.
2.On the printing screen, touch (Quiet Mode) to turn it on.
4Chapter 1 Get startedENWW
NOTE:Quiet Mode is turned on only after the current page is printed and is only used for the current print
job.
To turn Quiet Mode on or o from the printer software (Windows)
1.Open the HP printer software. For more information, see Open the HP printer software (Windows).
2.Click Quiet Mode .
3.Select On or O .
4.Click Save Setting.
To turn Quiet Mode on or o from the Embedded Web Server (EWS)
1.Open the EWS. For more information, see Open the embedded web server.
2.Click the Settings tab.
3.In the Preferences section, select Quiet Mode , and then select On or O .
4.Click Apply.
Optimize Printing Supplies
To optimize printing supplies such as ink and paper, try the following:
●Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit
www.hp.com/recycle.
●Optimize paper usage by printing on both sides of the paper.
●Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
●Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.
ENWWHP EcoSolutions (HP and the Environment)5
Understand the printer parts
This section contains the following topics:
●
Top and front view
●
Printing supplies area
●
Back view
Top and front view
1Document feeder
2Document feeder paper-width guides
3Document feeder tray
4Document feeder output extension
5Scanner lid
6Scanner glass
7Output tray
8Output tray extension
9Input tray / Tray 1
10Input tray / Tray 2
11Front USB port
12Power button
6Chapter 1 Get startedENWW
13Front door
14Control panel display
Printing supplies area
1Cartridge access door
2Front door
3Printhead
4Cartridges
NOTE:Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.
Avoid removing supplies for extended periods of time. Do not turn the printer o when a cartridge is missing.
ENWWUnderstand the printer parts7
Back view
1
Fax port
2
Fax port
3Rear USB port
4Ethernet network port
5Rear access door
6Power input
8Chapter 1 Get startedENWW
Use the printer control panel
This section contains the following topics:
●
Lift the control panel
●
Overview of buttons and lights
●
Function buttons
●
Dashboard icons
●
Change printer settings
Lift the control panel
You can move the control panel for easier use.
●Push the upper part of the control panel to lift it.
NOTE:Return the control panel to its original position by pushing down the bottom until it is back in
place.
Overview of buttons and lights
The following diagram and related table provide a quick reference to the printer control panel features.
ENWWUse the printer control panel9
LabelName and Description
1Wireless light: Indicates the status of the printer's wireless connection.
●Solid blue light indicates that wireless connection has been established and you can print.
●Slow blinking light with clear pause indicates that wireless is on, but not congured. To connect your printer, see Set up the
printer for wireless communication.
●Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is
within the range of wireless signal.
●Fast blinking light indicates wireless error. Refer to the message on the printer display.
●If the wireless light is o, wireless is turned o.
2Back button: Returns to the previous menu.
3Home button: Returns to the home screen from any other screen.
4Help button: Opens the Help menu when on the Home screen, or shows contextual help content if it is available for the current
operation when on other screens.
Function buttons
Function buttonPurpose
Smart TasksAccess to a saved list of the tasks frequently used. You can create the list using the HP Smart app and saving the
list in the printer.
For more information about using the HP Smart app, go to:
●iOS/Android: www.hp.com/go/hpsmart-help
●Windows: www.hp.com/go/hpsmartwin-help
CopyCopy document, ID card, or photo.
ScanScan document or photo to email, USB ash drive, network folder, SharePoint, or computer.
PhotoPrint photo from USB ash drive.
10Chapter 1 Get startedENWW
Function buttonPurpose
FaxSet up fax, send fax, or reprint received fax.
AppsAccess to the apps for your printer.
Dashboard icons
The Dashboard on the printer control panel lets you access the icons on the display, check the status of the
printer, or monitor and manage current and scheduled printer tasks.
To open the Dashboard, touch or swipe down the tab at the top of a screen on the control panel.
IconPurpose
Setup: Displays the setup screen for changing preferences, network setup, Wi-Fi Direct, Web Services setup, fax
setup, and other maintenance settings and generating reports.
Wireless: Displays wireless status and menu options. For more information, see Set up the printer for wireless
communication.
NOTE: (Ethernet) and (Wireless) will not be displayed at the same time. Showing the Ethernet icon or
the wireless icon depends on the way your printer is connected to the network. If the network connection of the
printer has not been set up, then the printer control panel display shows (Wireless) by default.
Ethernet: Shows that an Ethernet network connection exists and also provides easy access to the the network
status screen.
HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status details, change ePrint
settings, or view the printer email address. For more information, see HP ePrint.
Wi-Fi Direct: Displays the status, name, and password for Wi-Fi Direct, and the number of devices connected. You
can also change settings and print a guide.
Ink: Displays the estimated ink levels.
NOTE:Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink
alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have to
replace the cartridges until prompted to do so.
Paper Setup: Displays the paper size and type settings for input tray. You can change paper settings here.
Fax Status: Displays status information for the Auto Answer function, fax logs, and the fax sound volume.
HP EcoSolutions: Displays a screen where you can congure some of the printer's environmental features.
ENWWUse the printer control panel11
Change printer settings
Use the control panel to change the printer functions and settings, print reports, or get help for the printer.
TIP:If the printer is connected to a computer, you can also change the printer settings using the printer
management tools in the software.
For more information about these tools, see Printer management tools.
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer. Some features of
the functions allows you to change settings.
1.Select a desired option of a function such as Copy Document or Scan to Memory Device.
2.After selecting a function, touch ( Settings ), scroll through the available settings, and then touch
the setting you want to change.
3.Follow the prompts on the control panel display to change the settings.
TIP:Touch (Home) to return to the Home screen.
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup menu.
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2.Touch and scroll through the screens.
3.Touch the screen items to select screens or options.
TIP:
Touch (Home) to return to the Home screen.
12Chapter 1 Get startedENWW
HP Digital Solutions
The printer includes a collection of digital solutions that can help you simplify and streamline your work.
These digital solutions include the following:
●HP Digital Filing (including Scan to Network Folder and Scan to Email)
●HP Digital Fax (including Fax to Network Folder and Fax to Email)
This section contains the following topics:
●
What are HP Digital Solutions?
●
Requirements
●
Set up HP Digital Solutions
●
Use the HP Digital Solutions
What are HP Digital Solutions?
HP Digital Solutions are a set of tools provided with this printer that can help improve your oice productivity.
This section contains the following topics:
●
HP Digital Filing
●
HP Digital Fax
HP Digital Filing
HP Digital Filing provides robust, general-oice scanning—as well as basic, versatile, document-
management capabilities—for multiple users over a network. With HP Digital Filing, you can simply walk up
to the printer, select the options on the printer control panel, and either scan documents directly to computer
folders on your network or quickly share them with business partners as email attachments—and all without
using additional scanning software.
Scanned documents can be sent to a shared network folder for personal or group access or to one or more
email addresses for quick sharing. In addition, you can congurespecic scan settings for each scan
destination, allowing you to make sure that the best settings are being used for each specic task.
HP Digital Fax
With HP Digital Fax, you can save incoming, black-and-white faxes to a computer folder on your network for
easy sharing and storage, or you can forward faxes through email—allowing you to receive important faxes
from anywhere while working away from the oice.
In addition, you can turn o fax printing altogether — saving money on paper and ink, as well as helping to
reduce paper consumption and waste.
Requirements
Before you set up the HP Digital Solutions, make sure you have the following:
ENWWHP Digital Solutions13
For all HP Digital Solutions
●A network connection
Connect the printer using either a wireless connection or an Ethernet cable.
NOTE:If the printer is connected using a USB cable, you scan documents to a computer or attach scans
to an email message using the HP software. For more information, see Scan. You can receive faxes to
your computer using HP Digital Fax. For more information, see Receive faxes using HP Digital Fax.
●The HP software
HP recommends that you set up HP Digital Solutions using the HP software.
TIP:If you would like to set up HP Digital Solutions without installing the HP software, you can use the
printer’s embedded web server.
For Scan to Network Folder, Fax to Network Folder
●An active network connection. You must be connected to the network.
●An existing Windows (SMB) shared folder
For information about nding the computer name, see the documentation for your operating system.
●The network address for the folder
On computer running Windows, network addresses are usually written in this format: \\mypc
\sharedfolder
●The name of the computer where the folder is located
For information about nding the computer name, see the documentation for your operating system.
●Appropriate privileges on the shared folder
You must have write access to the folder.
●A username and password for the shared folder (if necessary)
For example, the Windows or Mac username and password used to log onto the network.
NOTE:HP Digital Filing does not support Active Directory.
For Scan to Email, Fax to Email
●A valid email address
●Outgoing SMTP server information
●An active Internet connection
If you are setting up Scan to Email or Fax to Email on a computer running Windows, the setup wizard can
automatically detect the email settings for the following email applications:
●Microsoft Outlook 2007–2016 (Windows 7, Windows 8/8.1, and Windows 10)
However, if your email application is not listed above, you can still set up and use Scan to Email and Fax to
Email if your email application meets the requirements listed in this section.
14Chapter 1 Get startedENWW
Set up HP Digital Solutions
You can set up HP Digital Solutions using software wizards that you can open from the HP printer software
(Windows).
TIP:You can also use the printer's embedded web server (EWS) to set up the HP Digital Solutions. For more
information about using the EWS, see Embedded web server.
NOTE:If you are using the printer in an IPv6-only network environment, you must set up the digital
solutions using the EWS.
This section contains the following topics:
●
Set up HP Digital Filing
●
Set up HP Digital Fax
Set up HP Digital Filing
To set up HP Digital Filing, follow the appropriate instructions.
NOTE:You can also use these steps to change settings in the future.
This section contains the following topics:
●
Set up Scan to Network Folder
●
Set up Scan to Email
Set up Scan to Network Folder
You can congure up to 10 destination folders for each printer.
NOTE:To use Scan to Network Folder, you must have created and congured the folder you are using on a
computer connected to the network. You cannot create a folder from the printer's control panel. Also, make
sure the folder preferences are set to provide read and write access. For more information about creating
folders on the network and setting folder preferences, see the documentation for your operating system.
After you nish setting up Scan to Network Folder, the HP software automatically saves the congurations to
the printer.
To set up Scan to Network Folder from the printer software (Windows)
1.Open the HP printer software. For more information, see Open the HP printer software (Windows).
2.Click Scan under Print, Scan & Fax , and then click Scan to Network Folder Wizard.
NOTE:If the Scan to Network Folder Wizard option is not available, use embedded web server (EWS)
to set up Scan to Network Folder.
3.Follow the onscreen instructions.
NOTE:After you have created destination folders, you can use the printer’s embedded web server (EWS) to
customize the scan settings for these folders. On the last screen of the Scan to Network Folder Wizard, make
sure the Launch embedded web server when nished check box is selected. When you click Finish, the EWS
is displayed in your computer’s default web browser. For more information about EWS, see Embedded web
server.
ENWWHP Digital Solutions15
To set up Scan to Network Folder from embedded web server (EWS)
1.Open the embedded web server (EWS). For more information, see Open the embedded web server.
2.On the Home tab, click Scan to Network Folder.
3.Click , and then follow the onscreen instructions.
NOTE:You can customize the scan settings for each destination folder.
4.After you have entered the required information about the network folder, click Save and Test to make
sure the link to the network folder is working correctly. The entry is added to the Network Folder
Proles table.
Set up Scan to Email
You can use the printer to scan documents and send them to one or more email addresses as attachments—
without additional scanning software. You do not need to scan les from your computer and attach them to
email messages.
Set the Outgoing Email Proles
Congure the email address that will appear in the FROM portion of the email message sent by the printer.
You can add up to 10 Outgoing Email Proles. You can use the HP software installed on your computer to
create these proles.
Add email addresses to the Address Book
Manage the list of people to whom you can send email messages from the printer. You can add up to 15 email
addresses with their corresponding contact names. You can also create email groups. To add email addresses,
you can use the printer’s embedded web server (EWS) or the printer’s control panel.
Congure other email options
You can congure default SUBJECT and body text that is included in all email messages sent from the printer.
To congure these options, you can use the printer’s EWS or the printer’s control panel.
Step 1: Set up the outgoing email proles
To set up the outgoing email prole used by the printer, complete the following steps for your operating
system.
To set up the outgoing email prole from the printer software (Windows)
1.Open the HP printer software. For more information, see Open the HP printer software (Windows).
2.Click Print, Scan & Fax , and then click Scan .
3.Click Scan to E-mail Wizard.
NOTE:If the Scan to E-mail Wizard option is not available, use embedded web server (EWS) to set up
the outgoing email proles.
4.Click New, and then follow the onscreen instructions.
16Chapter 1 Get startedENWW
NOTE:After you have set the Outgoing Email Prole, you can use the printer’s embedded web server (EWS)
to add more Outgoing Email Proles, add email addresses to the Address Book, and congure other email
options. To open the EWS automatically, select the Launch embedded web server when nished checkbox on
the last screen of the Scan to Email Wizard. When you click Finish, the EWS is displayed in your computer’s
default web browser. For more information about EWS, see Embedded web server.
To set up the outgoing email prole from embedded web server (EWS)
1.Open the embedded web server (EWS). For more information, see Embedded web server.
2.On the Home tab, click Scan to Email.
3.Click , and then follow the onscreen instructions.
4.After you have entered the required information about the outgoing email settings, click Save and Test
to make sure the outgoing email is working correctly. The entry is added to the Outgoing Email Proles
table.
Step 2: Add email addresses to the Address Book
1.Open the embedded web server (EWS). For more information, see Embedded web server.
2.On the Scan tab, click Address Book, and then click Contacts.
3.Click to add a single email address.
-Or-
Click to create an email distribution list.
NOTE:Before you can create an email distribution list, you must have already added at least one email
address to the Address Book.
4.Follow the onscreen instructions. The entry is added to the Contacts Stored on the Printer table.
NOTE:Contact names appear on the printer’s control panel display and in your email application.
Step 3: Congure other email options
To congure other email options (such as conguring default SUBJECT and body text that is included in all
email messages sent from the printer, as well as scan settings used when sending email from the printer),
complete the following steps:
1.Open the embedded web server (EWS). For more information, see Embedded web server.
2.On the Scan tab, click Scan to Email, and then click Email Options.
3.Change any settings, and then click Apply.
Set up HP Digital Fax
With HP Digital Fax, the printer automatically receives faxes and saves them directly to a network folder (Fax
to Network Folder) or forwards them as email attachments (Fax to Email).
NOTE:You can congure HP Digital Fax to use either Fax to Network Folder or to use Fax to Email. You
cannot use both at the same time.
ENWWHP Digital Solutions17
Received faxes are saved as TIFF (Tagged Image File Format) or PDF les.
NOTE:HP Digital Fax supports receiving black-and-white faxes only. Color faxes are printed instead of being
saved.
To set up HP Digital Fax from the printer software (Windows)
1.Open the HP printer software. For more information, see Open the HP printer software (Windows).
2.Click Print, Scan & Fax , and then click Fax.
3.Click Digital Fax Setup Wizard .
4.Follow the onscreen instructions.
NOTE:After you have set up HP Digital Fax, you can use the printer’s embedded web server (EWS) to edit HP
Digital Fax settings. To open the EWS automatically, select the Launch embedded web server when nished
checkbox on the last screen of the Digital Fax Setup Wizard. When you click Finish, the EWS is displayed in
your computer’s default web browser. For more information about the EWS, see Embedded web server.
To set up HP Digital Fax from Embedded web server (EWS)
1.Open the embedded web server (EWS). For more information, see Embedded web server.
2.On the Home tab, click HP Digital Fax.
3.Click Set up from either Digital Fax to Network Folder Status or Digital Fax to Email Status, and then
follow the onscreen instructions.
4.After you have entered the required information, click Save and Test to make sure the conguration is
working correctly.
Use the HP Digital Solutions
To use the HP Digital Solutions available with the printer, follow the appropriate instructions.
Use HP Scan to Network Folder
1.Load your original print-side down on the scanner glass or print-side up in the document feeder. For
more information, see Load an original on the scanner glass or Load an original in the document feeder.
2.Touch Scan , and then touch Network Folder.
3.On the control panel display, select the name that corresponds to the folder you want to use.
4.If prompted, enter the PIN.
5.Change any scan settings, and then touch Start Scan.
NOTE:The connection might take some time, depending on network traic and connection speed.
Use Scan to Email
To scan a document or photo to email from the control panel
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.From Home screen, touch Scan, and then touch Email.
18Chapter 1 Get startedENWW
3.Conrm the email account that you want to use, and touch Continue.
If you want to change email account, touch , select the email account you want to use, and then touch
Continue.
4.Enter recipient's email address in the Toeld.
Or touch , select the email account you want to send to, and then touch Continue.
5.Enter email subject in the Subjecteld.
6.Touch if you want to preview scanned photo or document.
Touch to change settings.
7.Touch Send.
8.Touch Finish when the scan completes. Or touch Add Page to add another page.
NOTE:The connection might take some time, depending on network traic and connection speed.
Use HP Digital Fax
After you set up HP Digital Fax, any black-and-white faxes that you receive print, by default, and then are
saved to the designated destination—either the network folder or email address that you have specied.
●If you are using Fax to Network Folder, this process happens in the background. HP Digital Fax does not
notify you when faxes are saved to the network folder.
●If you are using Fax to Email and if your email application is set to notify you when new email messages
arrive in your inbox, you can see when new faxes arrive.
ENWWHP Digital Solutions19
Paper basics
The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper
types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of
reliability and print quality, and produce documents with crisp, vivid color, bolder blacks,
and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in
a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●
Recommended papers for printing
●
Order HP paper supplies
●
Tips for selecting and using paper
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type
of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
●HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP
Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them
right o the printer. The printer supports several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x
15 cm), and 5 x 7 inches (13 x 18 cm) in two nishes - glossy or soft gloss (semi-gloss). Ideal for framing,
displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers
exceptional results with professional quality and durability.
●HP Advanced Photo Paper
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists
water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a store-
processed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches),
13 x 18 cm (5 x 7 inches), 11 x 17 inches. It is acid-free for longer lasting documents.
●HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This
aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper
with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, 5 x 7
inches and 4 x 6 inches 10 x 15 cm. It is acid-free for longer lasting documents.
20Chapter 1 Get startedENWW
Business documents
●HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matte
These paper are heavy two-sided matte paper perfect for presentation, proposals, reports, and
newsletters. They are heavyweight for an impressive look and feel.
●HP Brochure Paper Glossy or HP Professional Paper Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for near-
photographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
●HP Brochure Paper Matte or HP Professional Paper Matte
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for near-
photographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
Everyday printing
All the papers are listed below for everyday printing feature ColorLok Technology for less smearing, bolder
blacks, and vivid colors.
●HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-
sided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
●HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more
substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer
lasting documents.
●HP Oce Paper
HP Oice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other
everyday documents. It is acid-free for longer lasting documents.
●HP Multipurpose Paper
HP Multipurpose Paper is a versatile, eicient, and smear-resistant paper for use in copiers, printers,
and fax machines. It eliminates the need to keep specialty papers on hand, saving time and money.
Order HP paper supplies
The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are
available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality,
and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers.
Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
ENWWPaper basics21
Tips for selecting and using paper
For the best results, observe the following guidelines.
●Load only one type and one size of paper at a time into a tray or document feeder.
●Make sure the paper is loaded correctly when loading from the input tray or document feeder.
●Do not overload the tray or document feeder.
●To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the
tray or document feeder:
–Multipart forms
–Media that is damaged, curled, or wrinkled
–Media with cutouts or perforations
–Media that is heavily textured, embossed, or does not accept ink well
–Media that is too lightweight or stretches easily
–
Media that contains staples or clips
22Chapter 1 Get startedENWW
Load paper
To learn how to set up and use trays, see Work with trays.
To load plain paper in Tray 1
NOTE:Tray 1 supports only plain paper in A4, Letter, or Legal size.
1.Pull out Tray 1 completely from the printer.
2.Press the button on the paper-length guide and slide the guide at the same time towards the edge of the
tray as far as possible.
ENWWLoad paper23
3.Insert the paper in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is aligned with the appropriate paper size lines on the front of the tray.
Also, make sure the stack of paper does not exceed the stack height marking on the left edge of the tray.
NOTE:Do not load paper while the printer is printing.
4.Adjust the paper-width guides and the paper-length guide until they touch the edge of the stack of
paper.
●To slide the paper-width guides, press the button on the left paper-width guide and slide the guide
at the same time.
●To slide the paper-length guide, press the button on the paper-length guide and slide the guide at
the same time.
24Chapter 1 Get startedENWW
5.Check the Tray 1 area underneath the printer. If there is paper, remove the paper.
6.Reinsert Tray 1 into the printer.
7.Pull out the output tray extension as shown.
To load plain paper in Tray 2
1.Pull out Tray 2.
NOTE: If there is other paper in the input tray, remove the paper before loading a dierent paper type
or size.
ENWWLoad paper25
2.Slide the paper-width guides to the edges of Tray 2.
26Chapter 1 Get startedENWW
3.Insert the paper in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is aligned with the appropriate paper size lines on the front of the tray.
Also, make sure the stack of paper does not exceed the stack height marking on the left edge of the tray.
NOTE:Do not load paper while the printer is printing.
4.Adjust the paper-width guides until they touch the left and right edges of the stack of paper.
ENWWLoad paper27
5.Reinsert Tray 2 into the printer.
6.Pull out the output tray extension as shown.
To load legal paper in Tray 2
1.Pull out Tray 2.
NOTE:If there is other paper in the input tray, remove the paper before loading a dierent paper type
or size.
28Chapter 1 Get startedENWW
2.Slide the paper-width guides to the edges of Tray 2.
3.Press the button near the front left of the tray to extend the input tray.
ENWWLoad paper29
4.Insert the paper in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is aligned with the appropriate paper size lines on the front of the tray.
Also, make sure the stack of paper does not exceed the stack height marking on the left edge of the tray.
NOTE:Do not load paper while the printer is printing.
5.Adjust the paper-width guides until they touch the left and right edges of the stack of paper.
30Chapter 1 Get startedENWW
6.Reinsert Tray 2 into the printer.
NOTE:When you insert the input tray, the input tray extension remains outside of the printer. This is
the expected result.
7.Pull out the output tray extension as shown.
To load an envelope in Tray 2
1.Pull out Tray 2.
NOTE: If there is other paper in the input tray, remove the paper before loading a dierent paper type
or size.
ENWWLoad paper31
2.Slide the paper-width guides to the edges of Tray 2.
3.Insert the envelope in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is aligned with the appropriate paper size lines on the front of the tray.
Also, make sure the stack of paper does not exceed the stack height marking on the left edge of the tray.
NOTE:Do not load paper while the printer is printing.
32Chapter 1 Get startedENWW
4.Adjust the paper-width guides until they touch the left and right edges of the stack of paper.
5.Reinsert Tray 2 into the printer.
6.Pull out the output tray extension as shown.
To load cards and photo paper in Tray 2
1.Pull out Tray 2.
NOTE: If there is other paper in the input tray, remove the paper before loading a dierent paper type
or size.
ENWWLoad paper33
2.Slide the paper-width guides to the edges of Tray 2.
34Chapter 1 Get startedENWW
3.Insert the cards or photo paper in portrait orientation and with the side to be printed facing down.
Make sure the stack of paper is aligned with the appropriate paper size lines on the front of the tray.
Also, make sure the stack of paper does not exceed the stack height marking on the left edge of the tray.
NOTE:Do not load paper while the printer is printing.
4.Adjust the paper-width guides until they touch the left and right edges of the stack of paper.
ENWWLoad paper35
5.Reinsert Tray 2 into the printer.
6.Pull out the output tray extension as shown.
36Chapter 1 Get startedENWW
Work with trays
By default, the printer draws paper from Tray 1. If Tray 1 is empty and Tray 2 is installed and contains paper,
the printer draws paper from Tray 2.
You can change the behaviors using the following features:
●Default Tray: Set the default tray from which the printer draws paper rst when paper of the same size
is loaded in both Tray 1 and Tray 2.
●Tray Lock: Lock a tray to prevent it from accidental use; for example, when you have loaded special
paper (such as letterhead or preprinted paper).
The printer will not use a locked tray even when the other tray is empty.
NOTE:For better experience, load only one type of paper in a tray.
NOTE:Tray 1 supports only plain paper.
To achieve thisFollow these steps
Have paper loaded in both trays and use paper from one tray if
the other tray is empty.
●Load paper in both trays. For more information, see Load
paper.
●Turn o tray lock.
Have paper loaded in both trays and use paper from one of the
trays rst.
●Load paper of the same size in both trays.
●Set the desired tray as the default tray.
Be able to choose from plain paper and another paper type that
you use occasionally.
NOTE:For better experience, load only one type of paper in a
tray.
●Load special paper in Tray 2 and plain paper in Tray 1.
●Lock Tray 2 and set Tray 1 as the default tray.
To change tray settings
NOTE:You can also change the tray settings from the HP printer software or EWS.
To access EWS and the printer software, see Embedded web server and Open the HP printer software
(Windows).
1.Make sure the printer is turned on.
2.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch
(Setup).
3.Scroll and touch Tray Management.
4.Touch Tray Lock, select the appropriate option, and then touch OK.
5.Touch Tray Assignment, select Default Tray, and then select the appropriate option.
To turn on automatic selection of tray or paper source (Windows)
1.Open the HP printer software. For more information, see Open the HP printer software (Windows).
2.Click Set Preferences under Print, Scan & Fax .
ENWWWork with trays37
3.In the Printing preferences dialog box, click the Paper/Quality tab.
4.From the Paper Source drop-down list, select one of the options.
5.Click OK to close the dialog box and accept the change.
38Chapter 1 Get startedENWW
Load an original on the scanner glass
You can copy, scan, or fax originals by loading them on the scanner glass.
NOTE:The scanner might not work correctly if the scanner glass and lid backing are not clean. For more
information, see Maintain the printer.
NOTE:Remove all originals from the document feeder tray before lifting the lid on the printer.
To load an original on the scanner glass
1.Lift the scanner lid.
ENWWLoad an original on the scanner glass39
2.Load your original print-side down and align it with the marking on the rear left corner of the glass.
TIP:For more help on loading an original, refer to the engraved guides along the edge of the scanner
glass.
3.Close the lid.
40Chapter 1 Get startedENWW
Load an original in the document feeder
You can copy, scan, or fax a document by placing it in the document feeder.
CAUTION:Do not load photos in the document feeder, this might cause damage to your photos. Use only
paper that is supported by the document feeder.
NOTE:Some features, such as the Fit to Page copy feature, do not work when you load your originals in the
document feeder. For those features to work, load your originals on the scanner glass.
To load an original in the document feeder
1.Load your original print-side up into the document feeder.
a.If you are loading an original printed in portrait orientation, place the pages so that the top edge of
the document goes in rst. If you are loading an original printed in landscape orientation, place the
pages so that the left edge of the document goes in rst.
b.Slide the paper into the document feeder until you hear a tone or see a message on the printer
control panel display indicating that the loaded pages were detected.
TIP:For more help on loading originals in the document feeder, refer to the diagram on the document
feeder tray.
2.Slide the paper-width guides inward until they stop at the left and right edges of the paper.
ENWWLoad an original in the document feeder41
Update the printer
By default, if the printer is connected to a network and Web Services has been enabled, the printer
automatically checks for updates.
To update the printer using the printer control panel
1.From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( Setup )
2.Touch Printer Maintenance .
3.Touch Update the Printer .
4.Touch Check for Printer Updates Now.
To enable the printer to automatically check for updates
NOTE:The default setting of Auto Update is On .
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch
(Setup).
2.Touch Printer Maintenance.
3.Touch Update the Printer.
4.Touch Printer Update Options.
5.Select Install Automatically (Recommended), Alert When Available or Do Not Check.
To update the printer using the embedded web server
1.Open the EWS.
For more information, see Embedded web server.
2.Click the Tools tab.
3.In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions.
NOTE:If a printer update is available, the printer downloads and installs the update, and then restarts.
NOTE:If prompted for proxy settings and if your network uses proxy settings, follow the onscreen
instructions to set up a proxy server. If you do not have the details, contact your network administrator or the
person who set up the network.
42Chapter 1 Get startedENWW
Open the HP printer software (Windows)
After installing the HP printer software, depending on your operating system, do one of the following:
●Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the
icon with the printer name.
●Windows 8.1: Click the down arrow in the lower left corner of the Start screen, and then select the
printer name.
●Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select
the printer name.
●Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for
the printer, and then select the icon with the printer name.
NOTE:If you have not installed the HP printer software, visit www.support.hp.com to download and install
the necessary software.
ENWWOpen the HP printer software (Windows)43
Use the HP Smart app to print, scan, and troubleshoot from an
iOS, Android, or Windows 10 device
HP Smart (formerly known as HP All-in-One Printer Remote) helps you to set up, scan, print, share, and
manage your HP printer. You can share documents and images through email, text messages, and popular
cloud and social media services (such as iCloud, Google Drive, Dropbox, and Facebook). You can also set up
new HP printers, as well as monitor and order supplies.
NOTE:The HP Smart app might not be available in all languages. Some features might not be available with
all printer models.
To install the HP Smart app
▲The HP Smart app is supported on iOS, Android, and Windows 10 devices. To install the app on your
device, go to 123.hp.com and follow the onscreen instructions to access your device’s app store.
To open the HP Smart app on a Windows 10 computer
▲After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from
the app list.
Connect to your printer
▲Make sure that your device is connected to the same network as the printer. Then HP Smart will
automatically detect the printer.
Get more information about the HP Smart app
For basic instructions on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart
app, Scan using HP Smart and Get help from the HP Smart app .
For more information about using HP Smart for printing, scanning, accessing printer features, and
troubleshooting issues, go to:
●iOS/Android: www.hp.com/go/hpsmart-help
●Windows: www.hp.com/go/hpsmartwin-help
44Chapter 1 Get startedENWW
Turn the printer o
Press (the Power button) to turn o the printer. Wait until the power light turns o before unplugging the
power cord or turning o a power strip.
CAUTION:If you incorrectly turn the printer o, the print carriage might not return to the correct position,
causing problems with the cartridges and print quality issues.
ENWWTurn the printer o45
2Print
Most print settings are automatically handled by the software application. Change the settings manually only
when you want to change print quality, print on specic types of paper, or use special features.
●
Print using a computer
●
Print using the HP Smart app
●
Print with mobile devices
●
Tips for successful printing
46Chapter 2 PrintENWW
Print using a computer
●
Print documents
●
Print brochures
●
Print on envelopes
●
Print photos
●
Print on special and custom-size paper
●
Print on both sides (duplexing)
●
Print using a Mac desktop or laptop
NOTE:You can also use the HP Smart app to print from mobile devices. For more information, see Print
using the HP Smart app.
Print documents
To print documents (Windows)
1.Load paper in the input tray. For more information, see Load paper.
2.From your software, select Print.
3.Make sure your printer is selected.
4.Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer Properties, Printer, or Preferences.
NOTE:To set print settings for all print jobs, make the changes in the HP software. For more
information on the HP software, see Printer management tools.
5.Select the appropriate options.
●On the Layout tab, select Portrait or Landscape orientation.
●On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the
Tray Selection area, select the appropriate print quality in the Quality Settings area, and then
select the appropriate color in the Color area.
●Click Advanced to select the appropriate paper size from the Paper Size drop-down list.
NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the
paper size on the printer control panel.
If you want to change other print settings, click the other tabs. For more printing tips, see Printer
settings tips .
6.Click OK to close the Properties dialog box.
7.Click Print or OK to begin printing.
ENWWPrint using a computer47
Print brochures
To print brochures (Windows)
1.Load paper in the input tray. For more information, see Load paper.
2.On the File menu in your software application, click Print .
3.Make sure your printer is selected.
4.To change settings, click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties , Options , Printer
Setup , Printer , or Preferences .
NOTE:To set print settings for all print jobs, make the changes in the HP software. For more
information on the HP software, see Printer management tools.
5.Select the appropriate options.
●On the Layout tab, select Portrait or Landscape orientation.
●On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the
Tray Selection area, select the appropriate print quality in the Quality Settings area, and then
select the appropriate color in the Color area.
●Click Advanced to select the appropriate brochure size from the Paper Size drop-down list.
NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the
paper size on the printer control panel.
If you want to change other print settings, click the other tabs. For more printing tips, see Printer
settings tips .
6.Click OK to close the Properties dialog box.
7.Click Print or OK to begin printing.
Print on envelopes
Avoid envelopes with the following characteristics:
●Very slick nish
●Self-stick adhesives, clasps, or windows
●Thick, irregular, or curled edges
●Areas that are wrinkled, torn, or otherwise damaged
Make sure the folds of envelopes you load in the printer are sharply creased.
NOTE:For more information about printing on envelopes, see the documentation available with the
software program you are using.
48Chapter 2 PrintENWW
To print envelopes (Windows)
1.Load paper in the input tray. For more information, see Load paper.
2.On the File menu in your software, click Print.
3.Make sure your printer is selected.
4.Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer Properties, Printer, or Preferences.
NOTE:To set print settings for all print jobs, make the changes in the HP software. For more
information on the HP software, see Printer management tools.
5.Select the appropriate options.
●On the Layout tab, select Portrait or Landscape orientation.
●On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the
Tray Selection area, select the appropriate print quality in the Quality Settings area, and then
select the appropriate color in the Color area.
●Click Advanced to select the appropriate envelope size from the Paper Size drop-down list.
NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the
paper size on the printer control panel.
If you want to change other print settings, click the other tabs. For more printing tips, see Printer
settings tips .
6.Click OK to close the Properties dialog box.
7.Click Print or OK to begin printing.
Print photos
You can print a photo from a computer.
Do not leave unused photo paper in the input tray. The paper might start to curl, which could impair the
quality of your printout. Photo paper should be at before printing.
TIP:You can use this printer to print documents and photos on your mobile device (such as a smartphone or
tablet). For more information, visit the HP Mobile Printing website ( www.hp.com/go/mobileprinting ). (At this
time, this website might not be available in all languages.)
To print a photo from the computer (Windows)
1.Load paper in the input tray. For more information, see Load paper.
2.From your software, select Print.
3.Make sure your printer is selected.
4.Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer Properties, Printer, or Preferences.
ENWWPrint using a computer49
5.Select the appropriate options.
●On the Layout tab, select Portrait or Landscape orientation.
●On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the
Tray Selection area, select the appropriate print quality in the Quality Settings area, and then
select the appropriate color in the Color area.
●Click Advanced to select the appropriate photo size from the Paper Size drop-down list.
NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the
paper size on the printer control panel.
If you want to change other print settings, click the other tabs. For more printing tips, see Printer
settings tips .
6.Click OK to close the Properties dialog box.
7.Click Print or OK to begin printing.
NOTE: After the printing is nished, remove unused photo paper from the input tray. Store the photo paper
so it does not start to curl, which could reduce the quality of your printout.
Print on special and custom-size paper
If your application supports custom-size paper, set the size in the application before printing the document. If
not, set the size in the printer driver. You might need to reformat existing documents to print them correctly
on custom-size paper.
To set up custom sizes (Windows)
1.Depending on your operating system, do one of the following:
●Windows 10: From the Windows Start menu, select Windows System from the app list, select
Control Panel, and then click View devices and printers under Hardware and Sound. Select the
printer name, and click Print server properties .
●Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the
Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices
and printers. Click or tap the printer name, and click or tap Print server properties.
●Windows 7: From the Windows Start menu, click Devices and Printers. Select the printer name,
and select Print server properties.
2.Select the Create a new form checkbox.
3.Enter the name of the custom size paper.
4.Enter the dimensions of the custom size in the Form description (measurements) section.
5.Click Save Form, and then click Close.
50Chapter 2 PrintENWW
To print on special or custom-size paper (Windows)
NOTE:Before you can print on custom-size paper, you must set up the custom size in the Print Server
Properties.
1.Load the appropriate paper in the input tray. For more information, see Load paper.
2.From the File menu in your software application, click Print.
3.Make sure your printer is selected.
4.Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer Properties, Printer, or Preferences.
NOTE:To set print settings for all print jobs, make the changes in the HP software. For more
information on the HP software, see Printer management tools.
5.On the Layout tab or Paper/Quality tab, click the Advanced button.
6.In the Paper/Output area, select the custom size from the Paper Size drop-down list.
NOTE:If you change the paper size, be sure to load the correct paper in the input tray and set the
paper size on the printer control panel.
7.Select any other print settings that you want, and then click OK.
8.Click Print or OK to begin printing.
Print on both sides (duplexing)
To print on both sides of the page (Windows)
1.Load paper in the input tray. For more information, see Load paper.
2.From your software, select Print.
3.Make sure your printer is selected.
4.Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer Properties, Printer, or Preferences.
NOTE:To set print settings for all print jobs, make the changes in the HP software. For more
information on the HP software, see Printer management tools.
5.Select the appropriate options.
●On the Layout tab, select Portrait or Landscape orientation, and then select an appropriate
ipping paper option from the Print on Both Sides drop-down list.
●On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the
Tray Selection area, select the appropriate print quality in the Quality Settings area, and then
select the appropriate color in the Color area.
●Click Advanced to select the appropriate paper size from the Paper Size drop-down list.
ENWWPrint using a computer51
NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the
paper size on the printer control panel.
If you want to change other print settings, click the other tabs. For more printing tips, see Printer
settings tips .
NOTE:The printer supports automatic two-sided printing of A4, Letter, Executive, and JIS B5 paper
sizes.
6.Click OK to close the Properties dialog box.
7.Click Print or OK to begin printing.
Print using a Mac desktop or laptop
Instructions for HP AirPrint-compatible printers and Mac computers with macOS and OS X 10.7 (Lion) and
later.
Printer connected to network
If your printer is already set up and connected to your wireless network, you can enable printing from a Mac
desktop or laptop using the System Preferences menu.
1.Open System Preferences and select Printers and Scanners.
2.Click Add + to set up the printer on your Mac. Choose your printer from the displayed list of network
printers, then click Add. This will install the available print, scan, or fax drivers for your printer.
These instructions let you print from your Mac. Continue to use the HP Smart app to monitor ink levels and
printer alerts.
Printer not connected to network
▲If you have not set up or connected your printer to your network, go to 123.hp.com to install the
necessary software. When you complete printer setup, use the HP Utility from the Applications folder to
monitor ink levels and printer alerts.
52Chapter 2 PrintENWW
Print using the HP Smart app
This section provides basic instructions for using the HP Smart app to print from your Android, iOS, or
Windows 10 device. For more information about using the HP Smart app, go to:
●iOS/Android: www.hp.com/go/hpsmart-help
●Windows: www.hp.com/go/hpsmartwin-help
To print from a Windows 10 device
1.Load paper in the input tray. For more information, see Load paper.
2.Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from
an iOS, Android, or Windows 10 device.
3.On the HP Smart Home screen, make sure your printer is selected.
TIP:If you want to select a dierent printer, click or tap the Printer icon on the toolbar at the left side
of the screen, and then select Select a Dierent Printer to view all available printers.
4.Click or tap Print Photos, locate a photo you want to print, and then click or tap Select Photos to Print.
-or-
Click or tap Print Documents, locate a PDF document you want to print, and then click or tap Print.
5.Select the appropriate options. To view more settings, click or tap More settings. For more information
about printing settings, see Printer settings tips .
6.Click or tap Print to begin printing.
To print from an Android or iOS device
1.Open the HP Smart app.
2.Tap the Plus icon if you need to change to a dierent printer, or add a new printer.
3.Tap a printing option (for example, Print Photos or Print Documents, etc.). You can print photos and
documents from your device, cloud storage, or social media sites.
4.Select the photo or document you want to print.
5.Tap Print.
ENWWPrint using the HP Smart app53
Print with mobile devices
Print from mobile devices
You can print documents and photos directly from your mobile devices, including iOS, Android, Windows
Mobile, Chromebook and Amazon Kindle.
NOTE:You can also use the HP Smart app to print from mobile devices. For more information, see Print
using the HP Smart app.
1.Make sure your printer is connected to the same network as your mobile device.
2.Enable printing on your mobile device:
●iOS: Use the Print option from the Share menu or .
NOTE:Devices running iOS 4.2 or later have AirPrint preinstalled.
●Android: Download the HP Print Service Plugin (supported by most Android devices) from the
Google Play Store and enable it on your device.
NOTE:Devices running Android 4.4 or later are supported by the HP Print Service Plugin. Devices
running Android 4.3 or earlier can print using the HP ePrint app, available in the Google Play Store.
●Windows Mobile: Tap Print from the Device menu. No setup is required since the software is
preinstalled.
NOTE:If your printer is not listed, you might need to do a one-time setup of the printer using the
Add Printer wizard.
●Chromebook: Download and install the HP Print for Chrome app from the Chrome Web Store to
enable both Wi-Fi and USB printing.
●Amazon Kindle Fire HD9 and HDX: The rst time you select Print on your device, the HP Print
Service Plugin is automatically downloaded to enable mobile printing.
NOTE:For detailed information about enabling printing from your mobile devices, visit the HP Mobile
Printing website ( www.hp.com/go/mobileprinting ). If a local version of this website is not available in
your country/region or language, you might be directed to the HP Mobile Printing website in another
country/region or language.
3.Make sure the loaded paper matches the paper settings of the printer (see Load paper for more
information). Accurately setting the paper size for the paper that is loaded enables your mobile device to
know what paper size it is printing.
54Chapter 2 PrintENWW
Tips for successful printing
To print successfully, the HP cartridges should be functioning properly with suicient ink, the paper should be
loaded correctly, and the printer should have the appropriate settings.
●
Ink tips
●
Paper loading tips
●
Printer settings tips
Ink tips
Following are the ink tips for successful printing:
●If the print quality is not acceptable, see Printing issues for more information.
●Use Original HP cartridges.
Original HP cartridges are designed and tested with HP printers and papers to help you easily produce
great results, time after time.
NOTE:HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs
required as a result of using a non-HP supply will not be covered under warranty.
If you believe you purchased Original HP cartridges, go to www.hp.com/go/anticounterfeit.
●Install both the black and color cartridges correctly.
For more information, see Replace the cartridges.
●Check the estimated ink levels in the cartridges to make sure there is suicient ink.
For more information, see Check the estimated ink levels.
NOTE:Ink level warnings and indicators provide estimates for planning purposes only. When an
indicator shows low ink levels, consider having a replacement cartridge available to avoid possible
printing delays. You do not need to replace cartridges until you are prompted to.
●Always turn o the printer with (the Power button) to allow the printer to protect the nozzles.
Paper loading tips
For more information, also see Load paper.
●Ensure the paper is loaded in the input tray properly, and set the correct media size and media type.
Upon loading paper in input tray, you will be prompted to set the media size and media type from the
control panel.
●Load a stack of paper (not just one page). All the paper in the stack should be of the same size and type
to avoid a paper jam.
●Load paper with the print-side down.
●Ensure that paper loaded in the input tray lays at and the edges are not bent or torn.
ENWWTips for successful printing55
●Adjust the paper-width guides in the input tray to t snugly against all paper. Make sure the guides do
not bend the paper in the tray.
●Adjust the paper-length guide in the input tray to t snugly against all paper. Make sure the guide do not
bend the paper in the tray.
Printer settings tips
Software settings selected in the print driver only apply to printing, they do not apply to copying or scanning.
You can print your document on both sides of the paper. For more information, see Print on both sides
(duplexing).
Printer settings tips (Windows)
●To change default print settings, open the HP printer software, click Print, Scan & Fax , and then click
Set Preferences. For information how to open the printer software, see Open the HP printer software
(Windows).
●To understand paper and paper tray settings:
–Paper Size: Select the paper size you loaded in the input tray.
–Media: Select the paper type you are using.
●To understand color or black and white settings:
–Color: Uses ink from all cartridges for full color prints.
–Black & White or Black Ink Only: Uses the black ink only for normal or lower quality black and
white prints.
–High Quality Grayscale: Uses ink from both the color and black cartridges to produce a wider
range of black and grey tones for high quality black and white prints.
●To understand print quality settings:
The print quality is measured in print resolution dots per inch (dpi). Higher dpi produces clearer and
more detailed prints, but slows print speed and might use more ink.
–Draft: Lowest dpi typically used when ink levels are low or when high quality prints are not needed.
–Better: Suitable for most print jobs.
–Best: Better dpi than Better.
–Max DPI Enabled: Highest dpi setting available for print quality.
●To understand page and layout settings:
–Orientation: Select Portrait for vertical prints or Landscape for horizontal prints.
–Print on Both Sides: Automatically ip the pages after one side of the paper prints out so that you
can print on both sides of the paper.
56Chapter 2 PrintENWW
○Flip on Long Edge: Select it if you want to ip pages by the long edge of the paper when
printing on both sides of the paper.
○Flip on Short Edge: Select it if you want to ip pages by the short edge of the paper when
printing on both sides of the paper.
–Pages per Sheet: Helps you specify the order of the pages if you print the document with more
than two pages per sheet.
ENWWTips for successful printing57
3Copy and scan
●
Copy
●
Scan
●
Tips for copy and scan success
58Chapter 3 Copy and scanENWW
Copy
To copy document or ID card
1.Make sure you have paper loaded in the input tray. For more information, see Load paper.
2.Place your original print-side down on the scanner glass or print-side up in the document feeder.
3.From the printer control panel display, touch Copy .
4.Select Document or ID Card .
5.Enter the number of copies by using the keypad or make changes to other settings.
TIP:To save your settings as defaults for future jobs, touch ( Copy Settings ), and then touch Save
Current Settings.
6.Touch Copy .
TIP:By default, the printer is set to copy in color. If you want to copy in black-and-white, touch
( Copy Settings ) to change the default color.
ENWWCopy59
Scan
You can scan documents, photos, and other paper types, and send them to a variety of destinations, such as a
computer or an email recipient.
When scanning documents with the HP printer software, you can scan to a format that can be searched and
edited.
When scanning a borderless original, use the scanner glass and not the document feeder.
NOTE:Some scan functions are only available after you have installed the HP printer software.
TIP:If you have problems scanning documents, see Copy and scan issues.
●
Scan to a computer
●
Scan to a memory device
●
Scan to email
●
Scan using HP Smart
●
Scan using Webscan
●
Scanning documents as editable text
●
Create a new scan shortcut (Windows)
●
Change scan settings (Windows)
Scan to a computer
Before scanning to a computer, make sure you have already installed the HP recommended printer software.
The printer and computer must be connected and turned on.
In addition, on Windows computers, the printer software must be running prior to scanning.
You can use the HP printer software to scan documents into editable text. For more information, see Scanning
documents as editable text.
To scan an original to a computer from the printer control panel
Please make sure the printer has already connected to the computer before scanning.
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.Touch Scan from the control panel, and then select Computer .
3.Select your computer name.
4.Touch Start Scan.
To enable the scan to a computer feature (Windows)
If the printer is connected to the computer with a USB connection, the feature for scanning to computer is
enabled by default and cannot be disabled.
If you are using network connection, follow these instructions if the feature has been disabled, and you wish
to enable it again.
60Chapter 3 Copy and scanENWW
1.Open the HP printer software. For more information, see Open the HP printer software (Windows).
2.Click Print, Scan & Fax , and then click Scan .
3.Select Manage Scan to Computer.
4.Click Enable.
To scan a document or photo to a le (Windows)
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.Open the HP printer software. For more information, see Open the HP printer software (Windows).
3.Click Print, Scan & Fax , and then click Scan .
4.Click Scan a Document or Photo .
5.Select the type of scan you want and then click Scan .
●Choose Save as PDF to save the document (or photo) as a PDF le.
●Choose Save as JPEG to save the photo (or document) as an image le.
NOTE: The initial screen allows you to review and modify basic settings. Click the More link at the top
right corner of the Scan dialog box to review and modify detailed settings.
For more information, see Change scan settings (Windows).
If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the preview
screen.
Scan to a memory device
You can scan directly to a USB ash drive from the printer control panel without using a computer or the HP
printer software.
CAUTION:Do not remove the ash drive from the printer USB port while it is being accessed by the printer.
This can damage the les on the USB ash drive. You can safely remove a USB ash drive only when the USB
port light is not blinking.
NOTE:The printer does not support encrypted USB ash drives.
You can also use the HP printer software to scan documents into editable text. For more information, see
Scanning documents as editable text.
To scan an original to a memory device from the printer control panel
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.Insert a USB ash drive.
3.Touch Scan , and then select Memory Device.
4.Make changes to scan options, if needed.
5.Touch Start Scan .
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Scan to email
●
Scan to email through Scan function
●
Scan to email through Scan-to-Email app
Scan to email through Scan function
This section contains the following topics:
●
Set up Scan to Email
●
Scan a document or photo to email
Set up Scan to Email
To set up Scan to Email
You need to set up email addresses rst, and then scan and email your documents.
NOTE:You need a network-connected computer to set up Scan to Email.
1.From Home screen, touch Scan, and then touch Email.
2.On the Email Prole Not Set Up screen, touch Next.
3.Touch Using the HP Software Installed on a Computer or Using a Web Browser, and then follow the
onscreen message to set up email prole.
For more information, see Set up Scan to Email.
Scan a document or photo to email
To scan a document or photo to email from the control panel
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.From Home screen, touch Scan, and then touch Email.
3.Conrm the email account that you want to use, and touch Continue.
If you want to change email account, touch , select the email account you want to use, and then touch
Continue.
4.Enter recipient's email address in the Toeld.
Or touch , select the email account you want to send to, and then touch Continue.
5.Enter email subject in the Subjecteld.
6.Touch if you want to preview scanned photo or document.
Touch to change settings.
7.Touch Send.
8.Touch Finish when the scan completes. Or touch Add Page to add another page.
62Chapter 3 Copy and scanENWW
Scan to email through Scan-to-Email app
The Scan-to-Email App is an application that allows you to quickly scan and email photos or documents to the
specied recipients directly from your printer. You can set up your email addresses, log in to your accounts
with the given PIN codes, and then scan and email your documents.
This section contains the following topics:
●
Set up Scan to Email
●
Scan a document or photo to email
●
Change account settings
Set up Scan to Email
1.Enable Web Services on the printer. For more information, see Set up Web Services.
2.From Home screen, touch Apps, and then touch Scan-to-Email app.
3.On the Welcome screen, touch Continue.
4.Touch in the Email box to enter your email address, and then touch Done.
5.Touch Continue.
6.A PIN will be sent to the email address you entered. Touch Continue.
7.Touch the PIN to enter your PIN and then touch Done.
8.Touch Store Email or Auto-login, depending upon how you want the printer to store your login
information.
9.Select your scan type by touching Photo or Document.
10.For photos, select the scan settings, and touch Continue.
For documents, continue with the next step.
11.Verify the email information, and touch Continue.
12.Touch Scan to Email.
13.Touch OK when the scan completes, and then touch Yes to send another email, or No to nish.
Scan a document or photo to email
You can scan to email from either the control panel or HP printer software.
To scan a document or photo to email from the control panel
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.From Home screen, touch Apps, and then touch Scan-to-Email app.
3.On the control panel display, select the account that you want to use, and touch Continue.
NOTE:Select My account is not listed if you do not have an account. You will be prompted to enter
your email address and receive a PIN.
ENWWScan63
4.If prompted, enter the PIN.
5.Select your scan type by touching Photo or Document.
6.For photos, select the scan settings, and touch Continue.
For documents, continue with the next step.
7.To add or remove recipients, touch Modify Recipient(s), and when nished touch Done.
8.Verify the email information and touch Continue.
9.Touch Scan to Email.
10.Touch OK when the scan completes, and then touch Yes to send another email, or No to nish.
To scan a document or photo to email from HP printer software (Windows)
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.Open the HP printer software. For more information, see Open the HP printer software (Windows).
3.Click Print, Scan & Fax , and then click Scan .
4.Click Scan a Document or Photo .
5.Select the type of scan you want and then click Scan .
Choose Email as PDF or Email as JPEG to open your email software with the scanned le as an
attachment.
NOTE: The initial screen allows you to review and modify basic settings. Click the More link at the top
right corner of the Scan dialog box to review and modify detailed settings.
For more information, see Change scan settings (Windows).
If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the preview
screen.
Change account settings
1.From Home screen, touch Apps, and then touch Scan-to-Email app.
2.Select the account that you want to change, and touch Modify.
3.Select which setting you want to modify, and follow the onscreen prompts.
●Auto-login
●Store Email
●Remove from list
●Change PIN
●Delete Account
64Chapter 3 Copy and scanENWW
Scan using HP Smart
You can use the HP Smart app to scan documents or photos from the printer's scanner, and you can also scan
using your device camera. HP Smart includes editing tools that allow you to adjust the scanned image before
saving or sharing. You can print, save your scans locally or in cloud storage, and share them via email, SMS,
Facebook, Instagram, etc. To scan with HP Smart, follow the instructions provided in the appropriate section
below, depending on the type of device you are using.
●
Scan from a Windows 10 device
●
Scan from an Android or iOS device
This section provides basic instructions for using the HP Smart app to scan from your Android, iOS, or
Windows 10 device. For more information about using the HP Smart app, go to:
●iOS/Android: www.hp.com/go/hpsmart-help
●Windows: www.hp.com/go/hpsmartwin-help
Scan from a Windows 10 device
To scan a document or photo using the printer scanner
1.Load the original print-side up in the document feeder, or load the original print-side down on the right
front corner of the scanner glass.
2.Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from
an iOS, Android, or Windows 10 device.
3.Select Scan, and then select Scanner.
4.Click or tap the Settings icon to modify the basic settings.
NOTE:Be sure to select the correct input source if your printer supports scan from both the document
feeder and scanner glass.
5.Click or tap the Scan icon. A preview of the scan appears.
6.On the preview screen, make any adjustments if necessary:
●Click or tap Add Pages to add more documents or photos.
●Click or tap Edit to rotate or crop the document or image, or adjust its contrast, brightness,
saturation, or angle.
7.Select the le type you want, and then click or tap the Print, Save, or Share icon to print or save your
scan, or share your scan with others.
To scan a document or photo using the device camera
If your device has a camera, you can use the HP Smart app to scan a printed document or photo with the
device camera. You can then use HP Smart to edit, save, print or share the image.
1.Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from
an iOS, Android, or Windows 10 device.
2.Select Scan, and then select Camera.
ENWWScan65
3.Put a document or photo in front of the camera, and then click or tap the round button at the bottom of
the screen to take an image.
4.Adjust boundaries if needed. Click or tap the Apply icon.
5.Make other adjustments if necessary:
●Click or tap Add Pages to add more documents or photos.
●Click or tap Edit to rotate or crop the document or image, or adjust its contrast, brightness,
saturation, or angle.
6.Select the le type you want, and then click or tap the Print, Save, or Share icon to print or save your
scan, or share your scan with others.
To edit a previously scanned document or photo
HP Smart provides editing tools, such as crop or rotate, so that you can use to adjust a previously scanned
document or photo on your device.
1.Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from
an iOS, Android, or Windows 10 device.
2.Select Scan, and then select Import.
3.Select the document or photo that you want to adjust, and then click or tap Open.
4.Adjust boundaries if needed. Click or tap the Apply icon.
5.Make other adjustments if necessary:
●Click or tap Add Pages to add more documents or photos.
●Click or tap Edit to rotate or crop the document or image, or adjust its contrast, brightness,
saturation, or angle.
6.Select the le type you want, and then click or tap the Print, Save, or Share icon to print or save your
scan, or share your scan with others.
Scan from an Android or iOS device
To scan from an Android or iOS device
1.Open HP Smart and select a scanning option.
●If you select to scan using the camera, the built-in camera will open. Scan your photo or document
using the camera.
●If you select to scan using the printer scanner, tap the Settings icon to select the input source and
change the scan settings, and then tap the Scan icon.
NOTE:Be sure to select the correct input source if your printer supports scan from both the document
feeder and scanner glass.
2.When you have nished adjusting the scanned document or photo, save, share, or print it.
66Chapter 3 Copy and scanENWW
Scan using Webscan
Webscan is a feature of the embedded web server that lets you scan photos and documents from your printer
to your computer using a web browser.
This feature is available even if you did not install the printer software on your computer.
For more information, see Embedded web server.
NOTE:By default, Webscan is o. You can enable this feature from the EWS.
If you are unable to open Webscan in the EWS, your network administrator might have turned it o. For more
information, contact your network administrator or the person who set up your network.
To enable Webscan
1.Open the embedded web server. For more information, see Embedded web server.
2.Click the Settings tab.
3.In the Security section, click Administrator Settings.
4.Select Webscan from EWS to enable Webscan.
5.Click Apply.
To scan using Webscan
Scanning using Webscan oers basic scan options. For additional scan options or functionality, scan from the
HP printer software.
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.Open the embedded web server. For more information, see Embedded web server.
3.Click the Scan tab.
4.Click Webscan in the left pane, change any settings, and then click Start Scan .
TIP:To scan documents as editable text, you must install the HP printer software. For more information,
see Scanning documents as editable text.
Scanning documents as editable text
When scanning documents, you can use the HP software to scan documents into a format that you can
search, copy, paste, and edit. This allows you to edit letters, newspaper clippings, and many other documents.
●
Scan documents as editable text
●
Guidelines for scanning documents as editable text
Scan documents as editable text
Use the following guidelines for scanning documents as editable text.
To scan a document to editable text (Windows)
You can scan dierent types of printed documents into a format in which you can search and edit.
ENWWScan67
If Save as Editable Text (OCR) is not in the list of available scan options, you need to reinstall your software
and choose that option.
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.Open the HP printer software. For more information, see Open the HP printer software (Windows).
3.Click Print, Scan & Fax , and then click Scan .
4.Click Scan a Document or Photo .
5.Select Save as Editable Text (OCR) and click Scan .
NOTE: The initial screen allows you to review and modify basic settings. Click the More link at the top
right corner of the Scan dialog box to review and modify detailed settings.
For more information, see Change scan settings (Windows).
If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the preview
screen.
Guidelines for scanning documents as editable text
Use the following guidelines to ensure the software successfully converts your documents:
●Make sure the scanner glass or document feeder window is clean.
Smudges or dust on the scanner glass or document feeder window can prevent the software from
converting the document to editable text.
●Make sure the document is loaded correctly.
Make sure the original is properly loaded and that the document is not skewed.
●Make sure the text on the document is clear.
To successfully convert the document to editable text, the original must be clear and of high quality.
The following conditions can cause the software to not convert the document successfully:
–The text on the original is faint or wrinkled.
–The text is too small.
–The structure of the document is too complex.
–The text is tightly spaced. For example, if the text that the software converts has missing or
combined characters, "rn" might appear as "m."
–The text is on a colored background. Colored backgrounds can cause images in the foreground to
blend too much.
●Choose the correct prole.
Be sure to select a shortcut or preset that allows scanning as editable text. These options use scan
settings designed to maximize the quality of your OCR scan.
Windows: Use the Save as Editable Text (OCR) or Save as PDF shortcuts.
●Save your le in the correct format.
68Chapter 3 Copy and scanENWW
If you want to extract just the text from the document, without any of the formatting of the original,
select a plain text format, such as Text (.txt) or TXT.
If you want to extract the text, as well as some of the formatting of the original, select Rich Text Format,
such as Rich Text (.rtf) or RTF, or searchable PDF format, such as Searchable PDF (.pdf) or Searchable
PDF .
Create a new scan shortcut (Windows)
You can create your own scan shortcut to make scanning easier. For example, you might want to regularly
scan and save photos in PNG format, rather than JPEG.
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.Open the HP printer software. For more information, see Open the HP printer software (Windows).
3.Click Print, Scan & Fax , and then click Scan .
4.Click Scan a Document or Photo .
5.Click Create New Scan Shortcut .
6.Enter a descriptive name, choose an existing shortcut on which to base your new shortcut, and then click
Create .
For example, if you are creating a new shortcut for photos, choose either Save as JPEG or Email as
JPEG . This makes available the options for working with graphics when scanning.
7.Change the settings for your new shortcut to meet your needs, and then click the save icon to the right
of the shortcut.
NOTE: The initial screen allows you to review and modify basic settings. Click the More link at the top
right corner of the Scan dialog box to review and modify detailed settings.
For more information, see Change scan settings (Windows).
Change scan settings (Windows)
You can modify any of the scan settings either for a singular use or save the changes to use permanently.
These settings include options such as page size and orientation, scan resolution, contrast, and the folder
location for saved scans.
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.Open the HP printer software. For more information, see Open the HP printer software (Windows).
3.Click Print, Scan & Fax , and then click Scan .
4.Click Scan a Document or Photo .
5.Click the More link in the top right corner of the HP Scan dialog box.
The detailed settings pane appears on the right. The left column summarizes the current settings for
each section. The right column allows you to change the settings in the highlighted section.
6.Click each section at the left of the detailed settings pane to review the settings in that section.
You can review and change most settings using drop-down menus.
ENWWScan69
Some settings allow greater exibility by displaying a new pane. These are indicated by a + (plus sign) at
the right of the setting. You must either accept or cancel any changes on this pane to return to the
detailed settings pane.
7.When you have nished changing settings, do one of the following:
●Click Scan . You are prompted to save or reject the changes to the shortcut after the scan is
nished.
●Click the save icon to the right of the shortcut. It saves the changes into the shortcut so that you
can reuse them next time. Otherwise, the changes only aect the current scan. Then click Scan .
Go online to learn more about using the HP Scan software. Learn how to do the following:
●Customize scan settings, such as image le type, scan resolution, and contrast levels.
●Scan to network folders and cloud drives.
●Preview and adjust images before scanning.
70Chapter 3 Copy and scanENWW
Tips for copy and scan success
Use the following tips to copy and scan successfully:
●Keep the glass and the back of the lid clean. The scanner interprets anything it detects on the glass as
part of the image.
●Load your original print-side down on the scanner glass and align it with the marking on the rear left
corner of the glass.
●To make a large copy of a small original, scan the original into the computer, resize the image in the
scanning software, and then print a copy of the enlarged image.
●If you want to adjust scan size, output type, scan resolution, or le type, and so on, start scan from the
printer software.
●To avoid incorrect or missing scanned text, make sure the brightness is set appropriately in the
software.
●If you want to scan a document with several pages into one le instead of multiple les, start the scan
with the printer software instead of selecting Scan from the printer display, or use document feeder to
scan .
ENWWTips for copy and scan success71
4Fax
You can use the printer to send and receive faxes, including color faxes. You can schedule faxes to be sent at a
later time within 24 hours and set up phone book contacts to send faxes quickly and easily to frequently used
numbers. From the printer control panel, you can also set a number of fax options, such as resolution and the
contrast between lightness and darkness on the faxes you send.
NOTE:Before you begin faxing, make sure you have set up the printer correctly for faxing. You can verify the
fax is set up correctly by running the fax setup test from the printer control panel.
●
Send a fax
●
Receive a fax
●
Set up phone book contacts
●
Change fax settings
●
Fax and digital phone services
●
Fax on Voice over Internet Protocol
●
Use reports
●
Additional fax setup
72Chapter 4 FaxENWW
Send a fax
You can send a fax in a variety of ways, depending on your situation or need.
●
Send a standard fax
●
Send a standard fax from the computer
●
Send a fax from a phone
●
Send a fax using monitor dialing
●
Send a fax using printer memory
●
Send a fax to multiple recipients
●
Send a fax in Error Correction Mode
Send a standard fax
You can send a single-page fax, multiple-page fax, black-and-white fax or color fax by using the printer
control panel.
NOTE:Send single-page faxes by placing the original on the glass. Send multiple page faxes using the
document feeder.
NOTE:If you need printed conrmation that your faxes were successfully sent, fax conrmation must be
enabled.
To send a standard fax from the printer control panel
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.From the printer control panel display, touch Fax .
3.Touch Send Now.
4.Enter the fax number by using the keypad or by selecting from the phone book.
TIP:To add a pause in the fax number you are entering, touch * repeatedly, until a dash (-) appears on
the display.
5.Touch Send .
TIP:By default, the printer is set to send a black-and-white fax. If you want to send a color fax, touch
( Fax Settings ) to change the default color.
If the printer detects an original loaded in the document feeder, it sends the document to the number
you entered.
TIP:If the recipient reports issues with the quality of the fax, try changing the resolution or contrast of
your fax.
Send a standard fax from the computer
You can fax a document directly from your computer without printing it rst.
ENWWSend a fax73
To use this feature, make sure you have installed the HP printer software on your computer, the printer is
connected to a working telephone line, and the fax function is set up and functioning correctly.
To send a standard fax from the computer (Windows)
1.Open the document on your computer that you want to fax.
2.On the File menu in your software application, click Print.
3.From the Name list, select the printer that has “fax” in the name.
4.To change settings (such as selecting to send the document as a black fax or a color fax), click the
button that opens the Properties dialog box. Depending on your software application, this button might
be called Properties, Options, Printer Setup, Printer, or Preferences.
5.After you have changed any settings, click OK.
6.Click Print or OK.
7.Enter the fax number and other information for the recipient, change any further settings for the fax,
and then click Send Fax. The printer begins dialing the fax number and faxing the document.
Send a fax from a phone
You can send a fax using your telephone extension. This allows you to talk with the intended recipient before
sending the fax.
To send a fax from an extension phone
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.Dial the number by using the keypad on the phone that is connected to the printer.
If the recipient answers the telephone, inform the recipient that they should receive the fax on their fax
machine after they hear fax tones. If a fax machine answers the call, you will hear fax tones from the
receiving fax machine.
3.From the printer control panel display, touch Fax .
4.Touch Send Now.
5.When you are ready to send the fax, touch Send .
TIP:By default, the printer is set to send a black-and-white fax. If you want to send a color fax, touch
( Fax Settings ) to change the default color.
The telephone is silent while the fax is transmitting. If you want to speak to the recipient later, remain on
the line until the transmission is complete. If you were nished talking to the recipient, you can hang up
the telephone as soon as the fax begins transmitting.
Send a fax using monitor dialing
When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds
through the speakers on the printer. This enables you to respond to prompts while dialing, as well as control
the pace of your dialing.
74Chapter 4 FaxENWW
TIP:If you are using a calling card and do not enter your PIN fast enough, the printer might start sending fax
tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, create a
phone book contact to store the PIN for your calling card.
NOTE:Make sure the volume is turned on to hear a dial tone.
To send a fax using monitor dialing from the printer control panel
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.From the printer control panel display, touch Fax .
3.Touch Send Now.
4.Touch Send .
TIP:By default, the printer is set to send a black-and-white fax. If you want to send a color fax, touch
( Fax Settings ) to change the default color.
5.When you hear the dial tone, enter the number by using the keypad on the printer control panel.
6.Follow any prompts that might occur.
TIP:If you are using a calling card to send a fax and you have your calling card PIN stored as a phone
book contact, when prompted to enter your PIN, touch ( Phone Book ), and then touch Local Phone
Book to select the phone book contact where you have your PIN stored.
Your fax is sent when the receiving fax machine answers.
Send a fax using printer memory
You can scan a black-and-white fax into memory and then send the fax from memory. This feature is useful if
the fax number you are trying to reach is busy or temporarily unavailable. The printer scans the originals into
memory and sends them once it is able to connect to the receiving fax machine. After the printer scans the
pages into memory, you can immediately remove the originals from the document feeder tray or scanner
glass.
NOTE:You can only send a black-and-white fax from memory.
To send a fax using printer memory
1.Ensure that Scan and Fax Method is turned on.
a.From the printer control panel display, touch Fax .
b.Touch Setup , and then touch Preferences .
c.Touch Scan and Fax Method to turn it on.
2.Load your original print-side down on the scanner glass or print-side up in the document feeder.
3.From the printer control panel display, touch Fax .
4.Touch Send Now.
ENWWSend a fax75
5.Enter the fax number by using the keypad.
Or touch ( Phone Book ), and then touch Local Phone Book or Call History to select a number or
group to dial.
6.Touch Send .
The printer scans the originals into memory and sends the fax when the receiving fax machine is
available.
Send a fax to multiple recipients
You can send a fax to multiple recipients by creating a group phone book contact made up of two or more
individual recipients.
To send a fax to multiple recipients using group phone book
1.Load your original print-side down on the scanner glass or print-side up in the document feeder.
2.From the printer control panel display, touch Fax .
3.Touch Send Now.
4.Touch ( Phone Book ), and then touch Local Phone Book .
5.Touch and select ( Group ) to switch to the group phone book.
6.Touch the name of the group that you want to send.
7.Touch Send .
Printer sends the document to all the numbers in the selected group.
TIP:If the recipient reports issues with the quality of the fax, try changing the resolution or contrast of
your fax.
Send a fax in Error Correction Mode
Error Correction Mode (ECM) prevents loss of data due to poor phone lines by detecting errors that occur
during transmission and automatically requesting retransmission of the erroneous portion. Phone charges
are unaected, or might even be reduced, on good phone lines. On poor phone lines, ECM increases sending
time and phone charges, but sends the data much more reliably. The default setting is On . Turn ECM o only
if it increases phone charges substantially, and if you can accept poorer quality in exchange for reduced
charges.
If you turn ECM o:
●The quality and transmission speed of faxes you send and receive are aected.
●The Speed is automatically set to Medium .
●You can no longer send or receive faxes in color.
76Chapter 4 FaxENWW
To change the ECM setting from the control panel
1.From the printer control panel display, touch Fax .
2.Touch Setup .
3.Touch Preferences .
4.Scroll to Error Correction Mode to touch to turn the feature on or o.
ENWWSend a fax77
Receive a fax
You can receive faxes automatically or manually. If you turn o the Auto Answer option, you must receive
faxes manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers
incoming calls and receives faxes after the number of rings that are specied by the Rings to Answer setting.
(The default Rings to Answer setting is ve rings.)
If you receive a Legal-size or larger fax and the printer is not currently set to use Legal-size paper, the printer
reduces the fax so that it ts on the paper that is loaded. If you have disabled the Automatic Reduction
feature, the printer prints the fax on two pages.
NOTE:If you are copying a document when a fax arrives, the fax is stored in the printer memory until the
copying nishes.
●
Receive a fax manually
●
Set up backup fax
●
Reprint received faxes from memory
●
Forward faxes to another number
●
Set automatic reduction for incoming faxes
●
Block unwanted fax numbers
●
Receive faxes using HP Digital Fax
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax while you are still
connected. You can pick up the handset to talk or listen for fax tones.
You can receive faxes manually from a phone that is directly connected to the port labeled on the back of
the printer.
To receive a fax manually
1.Make sure the printer is turned on and you have paper loaded in the input tray.
2.Remove any originals from the document feeder tray.
3.Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the
printer answers. Or, turn o the Auto Answer setting so that the printer does not automatically answer
incoming calls.
4.If you are currently on the phone with the sender, instruct the sender to press Send on their fax machine.
5.Do the following when you hear fax tones from a sending fax machine.
a.From the printer control panel display, touch Accept to receive the fax.
b.After the printer begins to receive the fax, you can hang up the phone or remain on the line. The
phone line is silent during fax transmission.
78Chapter 4 FaxENWW
Set up backup fax
Depending on your preference and security requirements, you can set up the printer to store all the faxes it
receives, only the faxes it receives while the printer is in an error condition, or none of the faxes it receives.
To set backup fax from the printer control panel
1.From the printer control panel display, touch Fax .
2.Touch Setup .
3.Touch Preferences .
4.Touch Backup Fax Reception.
5.Touch the required setting.
OnThe default setting. When Backup fax is On , the printer stores all received faxes in memory. This
enables you to reprint up to 30 of the most recently printed faxes if they are still saved in memory.
NOTE:When printer memory is low, it overwrites the oldest, printed faxes as it receives new
faxes. If the memory becomes full of unprinted faxes, the printer stops answering incoming fax
calls.
NOTE:If you receive a fax that is too large, such as a very detailed color photo, it might not be
stored in memory due to memory limitations.
On Error OnlyCauses the printer to store faxes in memory only if an error condition exists that prevents the
printer from printing the faxes (for example, if the printer runs out of paper). The printer continues
to store incoming faxes as long as there is memory available. (If the memory becomes full, the
printer stops answering incoming fax calls.) When the error condition is resolved, the faxes stored
in memory print automatically, and then they are deleted from memory.
OFaxes are never stored in memory. For example, you might want to turn oBackup fax for security
purposes. If an error condition occurs that prevents the printer from printing (for example, the
printer runs out of paper), the printer stops answering incoming fax calls.
Reprint received faxes from memory
The received faxes that are not printed are stored in memory.
NOTE:After the memory becomes full, the printer cannot receive the new fax until you print or delete the
faxes from memory. You might also want to delete the faxes in memory for security or privacy purposes.
You can reprint up to 30 of the most recently printed faxes, if they are still in memory. For example, you might
need to reprint your faxes if you lost the copy of your last printout.
To reprint faxes in memory from the printer control panel
1.Make sure you have loaded paper in the input tray. For more information, see Load paper.
2.From the printer control panel display, touch Fax .
ENWWReceive a fax79
3.Touch Reprint.
The faxes are printed in the reverse order from which they were received with the most recently received
fax printed rst, and so on.
4.Touch to select a fax, and then touch Print.
If you want to stop reprinting the faxes in memory, touch (Cancel).
Forward faxes to another number
You can set up the printer to forward your faxes to another fax number. All faxes are forwarded in black and
white, regardless of how they were originally sent.
HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to
make sure the fax machine is able to receive your forwarded faxes.
To forward faxes from the printer control panel
1.From the printer control panel display, touch Fax .
2.Touch Setup .
3.Touch Preferences .
4.Touch Fax Forwarding.
5.Touch On (Print and Forward) to print and forward the fax, or select On (Forward) to forward the fax.
NOTE:If the printer is not able to forward the fax to the designated fax machine (for example, if it is
not turned on), the printer prints the fax. If you set up the printer to print error reports for received
faxes, it also prints an error report.
6.At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and then
touch Done . Enter the required information for each of the following prompts: start date, start time,
end date, and end time.
7.Fax forwarding is activated. Touch OK to conrm.
If the printer loses power when fax forwarding is set up, it saves the fax forwarding setting and phone
number. When the power is restored to the printer, the fax forwarding setting is still On .
NOTE:You can cancel fax forwarding by selecting O from the Fax Forwarding menu.
Set automatic reduction for incoming faxes
The Automatic Reduction setting determines what the printer does if it receives a fax that is too large for the
loaded paper size. This setting is turned on by default, so the image of the incoming fax is reduced to t on
one page, if possible. If this feature is turned o, information that does not t on the rst page is printed on a
second page. Automatic Reduction is useful when you receive a fax larger than A4/Letter-size fax and A4/
Letter-size paper is loaded in the input tray.
To set automatic reduction from the printer control panel
1.From the printer control panel display, touch Fax .
2.Touch Setup .
80Chapter 4 FaxENWW
3.Touch Preferences .
4.Scroll to Automatic Reduction and touch to turn the feature on or o.
Block unwanted fax numbers
If you subscribe to a caller ID service through your phone provider, you can block specic fax numbers so the
printer does not receive faxes received from those numbers. When an incoming fax call is received, the printer
compares the number to the list of junk fax numbers to determine if the call should be blocked. If the number
matches a number in the blocked fax numbers list, the fax is not received. (The maximum number of fax
numbers you can block varies by model.)
NOTE:This feature is not supported in all countries/regions. If it is not supported in your country/region,
Junk Fax Blocking does not appear in the Preferences menu.
NOTE:If no phone numbers are added in the Caller ID list, it is assumed that you are not subscribed to a
Caller ID service.
You can block specic fax numbers by adding them to the junk fax list, unblock these numbers by removing
them from the junk fax list, and print a list of blocked junk fax numbers.
To add a number to the junk fax list
1.From the printer control panel display, touch Fax .
2.Touch Setup .
3.Touch Preferences .
4.Touch Junk Fax Blocking .
5.Touch (Plus Sign).
6.Do one of the following:
●To select a fax number to block from the call history list, touch ( Call History ).
●Manually enter a fax number to block, and touch Done.
NOTE:Make sure you enter the fax number as it appears on the control panel display, and not the fax
number that appears on the fax header of the received fax, as these numbers can be dierent.
To remove numbers from the junk fax list
1.From the printer control panel display, touch Fax .
2.Touch Setup .
3.Touch Preferences .
4.Touch Junk Fax Blocking .
5.Touch the number you want to remove, and then touch Remove.
ENWWReceive a fax81
To print a junk fax list
1.From the printer control panel display, touch Fax .
2.Touch Setup , and then touch Reports .
3.Touch Print Fax Reports .
4.Touch Junk Fax Report.
5.Touch Print to begin printing.
Receive faxes using HP Digital Fax
You can use HP Digitial Fax to automatically receive faxes and save them directly to your computer. This saves
paper and ink.
Received faxes are saved as TIFF (Tagged Image File Format) or PDF (Portable Document Format).
The les are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X is the sender's
information, Y is the date, and Z is the time that the fax was received.
NOTE:Fax to Computer is available for receiving black-and-white faxes only. Color faxes will be printed.
HP Digital Fax requirements
●The destination folder of the computer must be available at all times. Faxes will not be saved if the
computer is asleep or in hibernate mode.
●Paper must be loaded in the input tray. For more information, see Load paper.
To set up or modify HP Digital Fax (Windows)
1.Open the HP printer software. For more information, see Open the HP printer software (Windows).
2.Click Print, Scan & Fax , and then click Fax.
3.Click Digital Fax Setup Wizard .
4.Follow the onscreen instructions.
To turn o HP Digital Fax
1.From the printer control panel display, touch Fax .
2.Touch Setup .
3.Touch Preferences and then touch HP Digital Fax.
4.Touch Turn O HP Digital Fax.
5.Touch Yes.
82Chapter 4 FaxENWW
Set up phone book contacts
You can set up frequently used fax numbers as phone book contacts. This lets you quickly dial those numbers
using the printer control panel.
TIP:In addition to creating and managing phone book contacts from the printer control panel, you can also
use tools available on your computer, such as the HP printer software and the printer EWS. For more
information, see Printer management tools.
●
Create and edit a phone book contact
●
Create and edit a group phone book contact
●
Delete phone book contacts
Create and edit a phone book contact
You can store fax numbers as phone book contacts.
To set up phone book contacts
1.From the printer control panel display, touch Fax .
2.Touch Phone Book .
3.Touch (Plus Sign) to add a contact.
4.Touch Name, and then enter the name of the phone book contact, and then touch Done .
5.Touch Fax Number, and then enter the fax number for the phone book contact, and then touch Done .
NOTE:Be sure to include any pauses or other required numbers, such as an area code, an access code
for numbers outside a PBX system (usually a 9 or 0), or a long-distance prex.
6.Touch Add.
To change phone book contacts
1.From the printer control panel display, touch Fax .
2.Touch Phone Book .
3.Touch the phone book contact that you want to edit.
4.Touch Name and then edit the name of the Phone Book contact, and then touch Done .
5.Touch Fax Number and edit the fax number for the phone book contact, and then touch Done .
NOTE:Be sure to include any pauses or other required numbers, such as an area code, an access code
for numbers outside a PBX system (usually a 9 or 0), or a long-distance prex.
6.Touch Done .
Create and edit a group phone book contact
You can store groups of fax numbers as group phone book contacts.
ENWWSet up phone book contacts83
To set up group phone book contacts
NOTE: Before you can create a group phone book contact, you must have already created at least one
phone book contact.
1.From the printer control panel display, touch Fax .
2.Touch Phone Book , then touch and select ( Group ) to switch to the group phone book.
3.Touch (Plus Sign) to add a group.
4.Touch Name, and then enter the name of the group, and then touch Done .
5.Touch Number of Members, select the phone book contacts you want to include in this group, and then
touch Select.
6.Touch Create.
To change group phone book contacts
1.From the printer control panel display, touch Fax .
2.
Touch Phone Book , then touch and select ( Group ) to switch to the group phone book.
3.Touch the group phone book contact that you want to edit.
4.Touch Name and then edit the name of the group phone book contact, and then touch Done .
5.Touch Number of Members.
6.If you want to add a contact to the group, touch (Plus Sign). Touch a contact name, and then touch
Select.
NOTE:If you want to remove a contact from the group, touch to deselect the contact.
7.Touch Done .
Delete phone book contacts
You can delete phone book contacts or group phone book contacts.
To delete phone book contacts
1.From the printer control panel display, touch Fax .
2.Touch Phone Book .
3.Touch the name of the phone book contact you want to delete.
4.Touch Delete.
5.Touch Yes to conrm.
To delete group phone book contacts
1.From the printer control panel display, touch Fax .
2.Touch Phone Book , then touch and select ( Group ) to switch to the group phone book.
84Chapter 4 FaxENWW
3.Touch the name of the phone book contact you want to delete.
4.Touch Delete.
5.Touch Yes to conrm.
ENWWSet up phone book contacts85
Change fax settings
After completing the steps in the Reference Guide that came with the printer, use the following steps to
change the initial settings or to congure other options for faxing.
●
Congure the fax header
●
Set the answer mode (Auto answer)
●
Set the number of rings before answering
●
Change the answer ring pattern for distinctive ring
●
Set the dial type
●
Set the redial options
●
Set the fax speed
●
Set the fax sound volume
Congure the fax header
The fax header prints your name and fax number on the top of every fax you send. HP recommends that you
set up the fax header by using the HP printer software. You can also set up the fax header from the printer
control panel, as described here.
NOTE:In some countries/regions, the fax header information is a legal requirement.
To set or change the fax header
1.From the printer control panel display, touch Fax .
2.Touch Setup , and then touch Preferences .
3.Touch Fax Header.
4.Enter your personal or company name, and then touch Done .
5.Enter your fax number, and then touch Done .
Set the answer mode (Auto answer)
The answer mode determines whether the printer answers incoming calls.
●Turn on the Auto Answer setting if you want the printer to answer faxes automatically. The printer
answers all incoming calls and faxes.
●Turn o the Auto Answer setting if you want to receive faxes manually. You must be available to
respond in person to the incoming fax call or else the printer does not receive faxes.
To set the answer mode
1.From the printer control panel display, touch Fax .
2.Touch Setup , and then touch Preferences .
3.Touch Auto Answer to turn it on or o.
86Chapter 4 FaxENWW
TIP:You may also access this feature by pressing (the Fax Status button) on the Dashboard.
Set the number of rings before answering
If you turn on the Auto Answer setting, you can specify how many rings occur before incoming calls are
automatically answered.
The Rings to Answer setting is important if you have an answering machine on the same phone line as the
printer, because you want the answering machine to answer the phone before the printer does. The number
of rings to answer for the printer should be greater than the number of rings to answer for the answering
machine.
For example, set your answering machine to a low number of rings and the printer to answer in the maximum
number of rings. (The maximum number of rings varies by country/region.) In this setup, the answering
machine answers the call and the printer monitors the line. If the printer detects fax tones, it receives the fax.
If the call is a voice call, the answering machine records the incoming message.
To set the number of rings before answering
1.From the printer control panel display, touch Fax .
2.Touch Setup , and then touch Preferences .
3.Touch Rings to Answer .
4.Touch to set the number of rings.
5.Touch Done .
Change the answer ring pattern for distinctive ring
Many phone companies oer a distinctive ring feature that allows you to have several phone numbers on one
phone line. When you subscribe to this service, each number is assigned a dierent ring pattern. You can set
up the printer to answer incoming calls that have a specic ring pattern.
If you connect the printer to a line with distinctive ring, have your telephone company assign one ring pattern
to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for
a fax number. When the printer detects the specied ring pattern, it answers the call and receives the fax.
TIP:You can also use the Ring Pattern Detection feature in the printer control panel to set distinctive ring.
With this feature, the printer recognizes and records the ring pattern of an incoming call and, based on this
call, automatically determines the distinctive ring pattern assigned by your telephone company to fax calls.
If you do not have a distinctive ring service, use the default ring pattern, which is All Standard Rings .
NOTE:The printer cannot receive faxes when the main phone number is o the hook.
To change the answer ring pattern for distinctive ring
1.Ensure that the printer is set to answer fax calls automatically.
For more information, see Set the answer mode (Auto answer).
2.From the printer control panel display, touch Fax .
3.Touch Setup , and then select Preferences .
ENWWChange fax settings87
4.Touch Distinctive Ring .
5.Touch one ring pattern and then follow the onscreen instruction.
NOTE:If you are using a PBX phone system that has dierent ring patterns for internal and external
calls, you must call the fax number from an external number.
Set the dial type
Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is Tone. Do not change
the setting unless you know that your phone line cannot use tone dialing.
NOTE:The pulse-dialing option is not available in all countries/regions.
To set the dial type
1.From the printer control panel display, touch Fax .
2.Touch Setup , and then touch Preferences .
3.Touch Dial Type.
4.Touch to select Tone or Pulse.
Set the redial options
If the printer was unable to send a fax because the receiving fax machine did not answer or was busy, the
printer attempts to redial based on the settings for the redial options. Use the following procedure to turn the
options on or o:
●Busy Redial : If this option is turned on, the printer redials automatically if it receives a busy signal. The
default is On .
●No Answer Redial : If this option is turned on, the printer redials automatically if the receiving fax
machine does not answer. The default is O .
●Connection Problem Redial : If this option is turned on, the printer redials automatically if there has
been a problem connecting with the receiving fax machine. Connection problem redial works only for
sending faxes from memory. The default is On .
To set the redial options
1.From the printer control panel display, touch Fax .
2.Touch Setup , and then touch Preferences .
3.Touch Auto Redial .
4.Touch Busy Redial , No Answer Redial , or Connection Problem Redial to switch it on or o.
Set the fax speed
You can set the fax speed used to communicate between your printer and other fax machines when sending
and receiving faxes.
If you use one of the following, setting the fax speed to a slower speed might be required:
88Chapter 4 FaxENWW
●An Internet phone service
●A PBX (private branch exchange) system
●Fax on Voice over Internet Protocol (VoIP)
●
An integrated services digital network (ISDN) service
If you experience problems sending and receiving faxes, try using a slower Speed . The following table
provides the available fax speed settings.
Fax speed settingFax speed
Fastv.34 (33600 bps)
Mediumv.17 (14400 bps)
Slowv.29 (9600 bps)
To set the fax speed
1.From the printer control panel display, touch Fax .
2.Touch Setup , and then touch Preferences .
3.Touch Speed .
4.Touch to select an option.
Set the fax sound volume
You can change the volume of fax sounds.
To set the fax sound volume
1.From the printer control panel display, touch Fax .
2.Touch Setup , and then touch Preferences .
3.Touch Fax Volume.
4.Touch to select Soft, Loud, or O .
TIP:
You may also access this feature by pressing (the Fax Status button) on the Dashboard.
ENWWChange fax settings89
Fax and digital phone services
Many telephone companies provide their customers with digital phone services, such as the following:
●DSL: A Digital subscriber line (DSL) service through your telephone company. (DSL might be called ADSL
in your country/region.)
●PBX: A private branch exchange (PBX) phone system.
●ISDN: An integrated services digital network (ISDN) system.
●
VoIP: A low-cost phone service that allows you to send and receive faxes with your printer by using the
Internet. This method is called Fax on Voice over Internet Protocol (VoIP).
For more information, see Fax on Voice over Internet Protocol.
HP printers are designed specically for use with traditional analog phone services. If you are in a digital
phone environment (such as DSL/ADSL, PBX, or ISDN), you might need to use digital-to-analog lters or
converters when setting up the printer for faxing.
NOTE:HP does not guarantee that the printer will be compatible with all digital service lines or providers, in
all digital environments, or with all digital-to-analog converters. It is always recommended that you discuss
with the telephone company directly for the correct setup options based on their line services provided.
90Chapter 4 FaxENWW
Fax on Voice over Internet Protocol
You might be able to subscribe to a low cost phone service that allows you to send and receive faxes with your
printer by using the Internet. This method is called Fax on Voice over Internet Protocol (VoIP).
The following are indications you probably use a VoIP service:
●Dial a special access code along with the fax number.
●Have an IP converter box that connects to the Internet and provides analog phone ports for the fax
connection.
NOTE:You can only send and receive faxes by connecting a phone cord to the port labeled on the back
of the printer. This means that your connection to the Internet must be done either through a converter box
(which supplies regular analog phone jacks for fax connections) or your telephone company.
TIP:Support for traditional fax transmission over any Internet protocol telephone systems are often
limited. If you experience problems faxing, try using a slower fax speed or disabling the fax error-correction
mode (ECM). However, if you turn o ECM, you cannot send and receive color faxes.
If you have questions about Internet faxing, contact your Internet faxing services support department or your
local service provider for further assistance.
ENWWFax on Voice over Internet Protocol91
Use reports
You can set up the printer to print error reports and conrmation reports automatically for each fax you send
and receive. You can also manually print system reports as required; these reports provide useful system
information about the printer.
By default, the printer is set to print a report only if there is a problem sending or receiving a fax. A
conrmation message that indicates whether a fax was successfully sent appears briey on the control panel
display after each transaction.
NOTE:If the reports are not legible, you can check the estimated ink levels from the control panel or the HP
software. For more information, see Check the estimated ink levels.
NOTE:Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-
ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need
to replace the cartridges until the print quality becomes unacceptable.
NOTE:Ensure that the printheads and cartridges are in good conditions and installed properly. For more
information, see Work with cartridges.
This section contains the following topics:
●
Print fax conrmation reports
●
Print fax error reports
●
Print and view the fax log
●
Clear the fax log
●
Print the details of the last fax transaction
●
Print a Caller ID Report
●
View the Call History
Print fax conrmation reports
You can print a conrmation report either when a fax is sent, or when any fax is sent or received. The default
setting is On (Fax Send). When turned o, a conrmation message appears briey on the control panel after
each fax is sent or received.
To enable fax conrmation
1.From the printer control panel display, touch Fax .
2.Touch Setup .
3.Touch Reports and touch Fax Conrmation .
4.Touch to select one of the following options.
On (Fax Send)
Prints a fax conrmation report for every fax you send.
On (Fax Receive)Prints a fax conrmation report for every fax you receive.
92Chapter 4 FaxENWW
On (Fax Send and Fax
Receive)
Prints a fax conrmation report for every fax you send and receive.
ODoes not print a fax conrmation report when you send and receive faxes successfully. This is the
default setting.
To include an image of the fax on the report
1.From the printer control panel display, touch Fax .
2.Touch Setup .
3.Touch Reports and touch Fax Conrmation .
4.Touch On (Fax Send) or On (Fax Send and Fax Receive) .
5.Touch Fax conrmation with image.
Print fax error reports
You can congure the printer so that it automatically prints a report when there is an error during
transmission or reception.
To set the printer to print fax error reports automatically
1.From the printer control panel display, touch Fax .
2.Touch Setup .
3.Touch Reports and touch Fax Error Reports.
4.Touch to select one of the following.
On (Fax Send)Prints whenever a transmission error occurs. This is the default setting.
On (Fax Receive)Prints whenever a receiving error occurs.
On (Fax Send and Fax
Receive)
Prints whenever a fax error occurs.
ODoes not print any fax error reports.
Print and view the fax log
You can print a log of faxes that have been received and sent by the printer.
To print the fax log from the printer control panel
1.From the printer control panel display, touch Fax .
2.Touch Setup , and then touch Reports .
3.Touch Print Fax Reports .
4.Touch Last 30 Transactions Fax Logs .
5.Touch Print to begin printing.
ENWWUse reports93
Clear the fax log
Clearing the fax log also deletes all faxes stored in memory.
To clear the fax log
1.From the printer control panel display, touch Fax .
2.Touch Setup , and then touch Tools.
3.Touch Clear Fax Logs/Memory.
Print the details of the last fax transaction
The Last Fax Transaction report prints the details of the last fax transaction to occur. Details include the fax
number, number of pages, and the fax status.
To print the Last Fax Transaction report
1.From the printer control panel display, touch Fax .
2.Touch Setup , and then touch Reports .
3.Touch Print Fax Reports .
4.Touch Last Transaction Log.
5.Touch Print to begin printing.
Print a Caller ID Report
You can print a list of Caller ID fax numbers.
To print a Caller ID History Report
1.From the printer control panel display, touch Fax .
2.Touch Setup , and then touch Reports .
3.Touch Print Fax Reports .
4.Touch Caller ID Report.
5.Touch Print to begin printing.
View the Call History
You can view a list of all the calls placed from the printer.
NOTE:You cannot print the call history.
To view the call history
1.From the printer control panel display, touch Fax .
2.Touch Send Now.
94Chapter 4 FaxENWW
3.Touch ( Phone Book ).
4.Touch Call History .
ENWWUse reports95
Additional fax setup
After completing all the steps in the Getting Started Guide, use the instructions in this section to complete
your fax setup. Keep your Getting Started Guide for later use.
In this section, you learn how to set up the printer so that faxing works successfully with equipment and
services you might already have on the same phone line.
TIP:You can also use the Fax Setup Wizard (Windows) to help you quickly set up some important fax
settings such as the answer mode and fax header information. You can access these tools through the HP
printer software. After you run these tools, follow the procedures in this section to complete your fax setup.
This section contains the following topics:
●
Set up faxing (parallel phone systems)
●
Test fax setup
Set up faxing (parallel phone systems)
Before you begin setting up the printer for faxing, determine which kind of phone system your country/region
uses. The instructions for fax setup dier depending on whether you have a serial- or parallel-type phone
system:
●If you do not see your country/region listed in the table, you probably have a serial-type phone system.
In a serial-type phone system, the connector type on your shared telephone equipment (modems,
phones, and answering machines) does not allow a physical connection to the port labeled
on the
back of the printer. Instead, all equipment must be connected at the telephone wall jack.
NOTE:You might need to connect the phone cord to your country/region adapter.
●If your country/region is listed in the table, you probably have a parallel-type telephone system. In
a parallel-type phone system, you are able to connect shared telephone equipment to the phone line by
using the port labeled on the back of the printer.
NOTE:If you have a parallel-type phone system, HP recommends you connect a 2-wire phone cord to
the telephone wall jack.
Countries/regions with a parallel-type phone system
ArgentinaAustraliaBrazil
CanadaChileChina
ColombiaGreeceIndia
IndonesiaIrelandJapan
KoreaLatin AmericaMalaysia
MexicoPhilippinesPoland
PortugalRussiaSaudi Arabia
SingaporeSpainTaiwan
ThailandUSAVenezuela
Vietnam
96Chapter 4 FaxENWW
If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone
company.
This section contains the following topics:
●
Select the correct fax setup for your home or oice
●
Case A: Separate fax line (no voice calls received)
●
Case B: Set up the printer with DSL
●
Case C: Set up the printer with a PBX phone system or an ISDN line
●
Case D: Fax with a distinctive ring service on the same line
●
Case E: Shared voice/fax line
●
Case F: Shared voice/fax line with voice mail
●
Case G: Fax line shared with computer modem (no voice calls received)
●
Case H: Shared voice/fax line with computer modem
●
Case I: Shared voice/fax line with answering machine
●
Case J: Shared voice/fax line with computer modem and answering machine
●
Case K: Shared voice/fax line with computer dial-up modem and voice mail
Select the correct fax setup for your home or oce
To fax successfully, you need to know what types of equipment and services (if any) share the same phone
line with the printer. This is important because you might need to connect some of your existing oice
equipment directly to the printer, and you might also need to change some fax settings before you can fax
successfully.
1.Determine if your telephone system is serial or parallel.
For more information, see Set up faxing (parallel phone systems).
a.Serial-type telephone system.
b.Parallel-type telephone system—Go to step 2.
2.Select the combination of equipment and services sharing your fax line.
●DSL: A Digital subscriber line (DSL) service through your telephone company. (DSL might be called
ADSL in your country/region.)
●PBX: A private branch exchange (PBX) phone system.
●ISDN: An integrated services digital network (ISDN) system.
●Distinctive ring service: A distinctive ring service through your telephone company provides
multiple telephone numbers with dierent ring patterns.
●Voice calls: Voice calls are received at the same phone number you use for fax calls on the printer.
●Computer dial-up modem: A computer dial-up modem is on the same phone line as the printer. If
you answer Yes to any of the following questions, you are using a computer dial-up modem:
ENWWAdditional fax setup97
–Do you send and receive faxes directly to and from your computer software applications
through a dial-up connection?
–Do you send and receive email messages on your computer through a dial-up connection?
–Do you access the Internet from your computer through a dial-up connection?
●Answering machine: An answering machine that answers voice calls at the same phone number
you use for fax calls on the printer.
●Voice mail service: A voice mail subscription through your telephone company at the same number
you use for fax calls on the printer.
3.From the following table, select the combination of equipment and services applicable to your home or
oice setting. Then look up the recommended fax setup. Step-by-step instructions are included for each
case in the sections that follow.
NOTE:If your home or oice setup is not described in this section, set up the printer as you would a regular
analog phone. Connect one end of the phone cord to your telephone wall and the other end to the port
labeled on the back of the printer.
You might need to connect the phone cord to your country/region adapter.
Other equipment or services sharing your fax lineRecommended fax setup
DSLPBXDistinctive
ring service
Voice
calls
Computer dial-
up modem
Answering
machine
Voice mail
service
Case A: Separate fax line (no
voice calls received)
Case B: Set up the printer with
DSL
Case C: Set up the printer with
a PBX phone system or an
ISDN line
Case D: Fax with a distinctive
ring service on the same line
Case E: Shared voice/fax line
Case F: Shared voice/fax line
with voice mail
Case G: Fax line shared with
computer modem (no voice
calls received)
Case H: Shared voice/fax line
with computer modem
Case I: Shared voice/fax line
with answering machine
98Chapter 4 FaxENWW
Other equipment or services sharing your fax lineRecommended fax setup
DSLPBXDistinctive
ring service
Voice
calls
Computer dial-
up modem
Answering
machine
Voice mail
service
Case J: Shared voice/fax line
with computer modem and
answering machine
Case K: Shared voice/fax line
with computer dial-up modem
and voice mail
Case A: Separate fax line (no voice calls received)
If you have a separate phone line on which you receive no voice calls, and you have no other equipment
connected on this phone line, set up the printer as described in this section.
Figure 4-1 Back view of the printer
1Telephone wall jack.
2
Use a minimum 26 AWG phone cord to connect to the port on the printer.
You might need to connect the phone cord to your country/region adapter.
To set up the printer with a separate fax line
1.Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled
on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
2.Turn on the Auto Answer setting.
ENWWAdditional fax setup99
3.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
4.Run a fax test.
When the phone rings, the printer answers automatically after the number of rings you set in the Rings to
Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the
fax.
Case B: Set up the printer with DSL
If you have a DSL service through your telephone company, and do not connect any equipment to the printer,
use the instructions in this section to connect a DSL
lter between the telephone wall jack and the printer. The
DSL lter removes the digital signal that can interfere with the printer, so the printer can communicate
correctly with the phone line. (DSL might be called ADSL in your country/region.)
NOTE:If you have a DSL line and you do not connect the DSL lter, you cannot send and receive faxes with
the printer.
Figure 4-2 Back view of the printer
1Telephone wall jack.
2DSL (or ADSL) lter and cord supplied by your DSL provider.
3
Use a minimum 26 AWG phone cord to connect to the port on the printer.
You might need to connect the phone cord to your country/region adapter.
100Chapter 4 FaxENWW
To set up the printer with DSL
1.Obtain a DSL lter from your DSL provider.
2.Connect one end of the phone cord to the DSL lter, and then connect the other end to the port labeled
on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
If you do not use the supplied cord to connect from the DSL lter to the printer, you might not be able to
fax successfully. This special phone cord is dierent from the phone cords you might already have in
your home or oice.
You might need to obtain additional phone cords for this setup.
3.Connect an additional phone cord from the DSL lter to the telephone wall jack.
4.Run a fax test.
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Case C: Set up the printer with a PBX phone system or an ISDN line
If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you do the
following:
●If you are using either a PBX or an ISDN converter/terminal adaptor, connect the printer to the port that
is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct
switch type for your country/region, if possible.
NOTE:Some ISDN systems allow you to congure the ports for specic phone equipment. For
example, you might have assigned one port for telephone and Group 3 fax and another port for multiple
purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using
the port designated for multiple purposes; it might be labeled "multi-combi" or something similar.
●If you are using a PBX phone system, set the call waiting tone to "o."
NOTE:Many digital PBX systems include a call-waiting tone that is set to "on" by default. The call
waiting tone interferes with any fax transmission, and you cannot send or receive faxes with the printer.
Refer to the documentation that came with your PBX phone system for instructions on how to turn o
the call-waiting tone.
●If you are using a PBX phone system, dial the number for an outside line before dialing the fax number.
●You might need to connect the phone cord to your country/region adapter.
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Case D: Fax with a distinctive ring service on the same line
If you subscribe to a distinctive ring service (through your telephone company) that allows you to have
multiple phone numbers on one phone line, each with a dierent ring pattern, set up the printer as described
in this section.
ENWWAdditional fax setup101
Figure 4-3 Back view of the printer
1Telephone wall jack.
2
Use a minimum 26 AWG phone cord to connect to the port on the printer.
You might need to connect the phone cord to your country/region adapter.
To set up the printer with a distinctive ring service
1.Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled
on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
2.Turn on the Auto Answer setting.
3.Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your
fax number.
NOTE:By default, the printer is set to answer all ring patterns. If you do not set the Distinctive Ring to
match the ring pattern assigned to your fax number, the printer might answer both voice calls and fax
calls or it might not answer at all.
TIP:You can also use the Ring Pattern Detection feature in the printer control panel to set distinctive
ring. With this feature, the printer recognizes and records the ring pattern of an incoming call and, based
on this call, automatically determines the distinctive ring pattern assigned by your telephone company
to fax calls. For more information, see Change the answer ring pattern for distinctive ring.
4.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
5.Run a fax test.
The printer automatically answers incoming calls that have the ring pattern you selected ( Distinctive Ring
setting) after the number of rings you selected ( Rings to Answer setting). The printer begins emitting fax
reception tones to the sending fax machine and receives the fax.
102Chapter 4 FaxENWW
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you have no other oice
equipment (or voice mail) on this phone line, set up the printer as described in this section.
Figure 4-4 Back view of the printer
1Telephone wall jack.
2
Use a minimum 26 AWG phone cord to connect to the port on the printer.
You might need to connect the phone cord to your country/region adapter.
3Telephone (optional).
To set up the printer with a shared voice/fax line
1.Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
2.Do one of the following:
●If you have a parallel-type phone system, remove the white plug from the port labeled on the
back of the printer, and then connect a phone to this port.
●If you have a serial-type phone system, you might plug your phone directly on top of the printer
cable which has a wall plug attached to it.
3.Now you need to decide how you want the printer to answer calls, automatically or manually:
ENWWAdditional fax setup103
●If you set up the printer to answer calls automatically, it answers all incoming calls and receives
faxes. The printer cannot distinguish between fax and voice calls in this case; if you suspect the call
is a voice call, you need to answer it before the printer answers the call. To set up the printer to
answer calls automatically, turn on the Auto Answer setting.
●If you set up the printer to answer faxes manually, you must be available to respond in person to
incoming fax calls or the printer cannot receive faxes. To set up the printer to answer calls
manually, turn o the Auto Answer setting.
4.Run a fax test.
If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine,
you need to answer the fax call manually.
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Case F: Shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail
service through your telephone company, set up the printer as described in this section.
NOTE:You cannot receive faxes automatically if you have a voice mail service at the same phone number
you use for fax calls. You must receive faxes manually; this means you must be available to respond in person
to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to
subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.
Figure 4-5 Back view of the printer
1Telephone wall jack.
2
Use a minimum 26 AWG phone cord to connect to the port on the printer.
You might need to connect the phone cord to your country/region adapter.
104Chapter 4 FaxENWW
To set up the printer with voice mail
1.Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
2.Turn o the Auto Answer setting.
3.Run a fax test.
You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes. You must
initiate the manual fax before voicemail picks up the line.
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Case G: Fax line shared with computer modem (no voice calls received)
If you have a fax line on which you receive no voice calls, and you also have a computer modem connected on
this line, set up the printer as described in this section.
NOTE:If you have a computer dial-up modem, your computer dial-up modem shares the phone line with the
printer. You cannot use both your modem and the printer simultaneously. For example, you cannot use the
printer for faxing while you are using your computer dial-up modem to send an email or access the Internet.
●
Set up the printer with a computer dial-up modem
●
Set up the printer with a computer DSL/ADSL modem
Set up the printer with a computer dial-up modem
If you are using the same phone line for sending faxes and for a computer dial-up modem, follow these
directions for setting up the printer.
Figure 4-6 Back view of the printer
ENWWAdditional fax setup105
1Telephone wall jack.
2
Use a minimum 26 AWG phone cord to connect to the port on the printer.
You might need to connect the phone cord to your country/region adapter.
3Computer with modem.
To set up the printer with a computer dial-up modem
1.
Remove the white plug from the port labeled on the back of the printer.
2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to
a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled
on the back of the printer.
3.Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled
on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
4.If your modem software is set to receive faxes to your computer automatically, turn o that setting.
NOTE:If you do not turn o the automatic fax reception setting in your modem software, the printer
cannot receive faxes.
5.Turn on the Auto Answer setting.
6.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
7.Run a fax test.
When the phone rings, the printer automatically answers after the number of rings you set in the Rings to
Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the
fax.
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Set up the printer with a computer DSL/ADSL modem
If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your fax.
106Chapter 4 FaxENWW
1Telephone wall jack.
2Parallel splitter.
3DSL/ADSL lter.
Connect one end of the phone cord to the port labeled on the back of the printer. Connect the
other end of the cord to the DSL/ADSL
lter.
You might need to connect the phone cord to your country/region adapter.
4Computer.
5Computer DSL/ADSL modem.
NOTE:You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two
RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two
RJ-11 ports on the front and a plug on the back.
Figure 4-7 Example of a parallel splitter
To set up the printer with a computer DSL/ADSL modem
1.Obtain a DSL lter from your DSL provider.
2.Connect one end of the phone cord to the DSL lter, and then connect the other end to the port labeled
on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
3.Connect the DSL lter to the parallel splitter.
ENWWAdditional fax setup107
4.Connect the DSL modem to the parallel splitter.
5.Connect the parallel splitter to the wall jack.
6.Run a fax test.
When the phone rings, the printer automatically answers after the number of rings you set in the Rings to
Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the
fax.
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Case H: Shared voice/fax line with computer modem
There are two dierent ways to set up the printer with your computer based on the number of phone ports on
your computer. Before you begin, check your computer to see if it has one or two phone ports.
●
Shared voice/fax with computer dial-up modem
●
Shared voice/fax with computer DSL/ADSL modem
Shared voice/fax with computer dial-up modem
If you use your phone line for both fax and telephone calls, use these instructions to set up your fax.
There are two dierent ways to set up the printer with your computer based on the number of phone ports on
your computer. Before you begin, check your computer to see if it has one or two phone ports.
NOTE:If your computer has only one phone port, you need to purchase a parallel splitter (also called a
coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports
on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11
ports on the front and a plug on the back.)
Figure 4-8 Example of a parallel splitter
108Chapter 4 FaxENWW
Figure 4-9 Back view of the printer
1Telephone wall jack.
2Parallel splitter.
3
Use a minimum 26 AWG phone cord to connect to the port on the printer.
4Computer with modem.
5Telephone.
To set up the printer on the same phone line as a computer with two phone ports
1.Remove the white plug from the port labeled on the back of the printer.
2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a
telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled
on the back of the printer.
3.Connect a phone to the "OUT" port on the back of your computer dial-up modem.
4.Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled
on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
5.If your modem software is set to receive faxes to your computer automatically, turn o that setting.
NOTE:If you do not turn o the automatic fax reception setting in your modem software, the printer
cannot receive faxes.
ENWWAdditional fax setup109
6.Now you need to decide how you want the printer to answer calls, automatically or manually:
●If you set up the printer to answer calls automatically, it answers all incoming calls and receives
faxes. The printer cannot distinguish between fax and voice calls in this case; if you suspect the call
is a voice call, you need to answer it before the printer answers the call. To set up the printer to
answer calls automatically, turn on the Auto Answer setting.
●If you set up the printer to answer faxes manually, you must be available to respond in person to
incoming fax calls or the printer cannot receive faxes. To set up the printer to answer calls
manually, turn o the Auto Answer setting.
7.Run a fax test.
If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine,
you need to answer the fax call manually.
If you use your phone line for voice, fax, and your computer dial-up modem, follow these directions to set up
your fax.
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Shared voice/fax with computer DSL/ADSL modem
Use these instructions if your computer has a DSL/ADSL modem
1Telephone wall jack.
2Parallel splitter.
3DSL/ADSL lter.
110Chapter 4 FaxENWW
4
Use a minimum 26 AWG phone cord to connect to the port on the printer.
You might need to connect the phone cord to your country/region adapter.
5DSL/ADSL modem.
6Computer.
7Telephone.
NOTE:You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two
RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two
RJ-11 ports on the front and a plug on the back.
Figure 4-10 Example of a parallel splitter
To set up the printer with a computer DSL/ADSL modem
1.Obtain a DSL lter from your DSL provider.
NOTE:Phones in other parts of the home/oice sharing the same phone number with DSL service
need to be connected to additional DSL lters to avoid noise when making voice calls.
2.Connect one end of the phone cord to the DSL lter, and then connect the other end to the port labeled
on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
3.If you have a parallel-type phone system, remove the white plug from the port labeled on the back
of the printer, and then connect a phone to this port.
4.Connect the DSL lter to the parallel splitter.
5.Connect the DSL modem to the parallel splitter.
6.Connect the parallel splitter to the wall jack.
7.Run a fax test.
When the phone rings, the printer automatically answers after the number of rings you set in the Rings to
Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the
fax.
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Case I: Shared voice/fax line with answering machine
If you receive both voice calls and fax calls at the same phone number, and you also have an answering
machine that answers voice calls at this phone number, set up the printer as described in this section.
ENWWAdditional fax setup111
Figure 4-11 Back view of the printer
1Telephone wall jack.
2
Use a minimum 26 AWG phone cord to connect to the port on the printer.
You might need to connect the phone cord to your country/region adapter.
3Answering machine.
4Telephone (optional).
To set up the printer with a shared voice/fax line with answering machine
1.Remove the white plug from the port labeled on the back of the printer.
2.Unplug your answering machine from the telephone wall jack, and connect it to the port labeled on
the back of the printer.
NOTE:If you do not connect your answering machine directly to the printer, fax tones from a sending
fax machine might be recorded on your answering machine, and you might not receive faxes with the
printer.
3.Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
4.(Optional) If your answering machine does not have a built-in phone, for convenience you might want to
connect a phone to the back of your answering machine at the "OUT" port.
NOTE:If your answering machine does not let you connect an external phone, you can purchase and
use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to
the printer. You can use standard phone cords for these connections.
5.Turn on the Auto Answer setting.
112Chapter 4 FaxENWW
6.Set your answering machine to answer after a low number of rings.
7.Change the Rings to Answer setting on the printer to the maximum number of rings supported by your
printer. (The maximum number of rings varies by country/region.)
8.Run a fax test.
When the phone rings, your answering machine answers after the number of rings you have set, and then
plays your recorded greeting. The printer monitors the call during this time, "listening" for fax tones. If
incoming fax tones are detected, the printer emits fax reception tones and receives the fax; if there are no fax
tones, the printer stops monitoring the line and your answering machine can record a voice message.
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Case J: Shared voice/fax line with computer modem and answering machine
If you receive both voice calls and fax calls at the same phone number, and you also have a computer modem
and answering machine connected on this phone line, set up the printer as described in this section.
NOTE:Since your computer dial-up modem shares the phone line with the printer, you cannot use both your
modem and the printer simultaneously. For example, you cannot use the printer for faxing while you are
using your computer dial-up modem to send an email or access the Internet.
●
Shared voice/fax line with computer dial-up modem and answering machine
●
Shared voice/fax line with computer DSL/ADSL modem and answering machine
Shared voice/fax line with computer dial-up modem and answering machine
There are two dierent ways to set up the printer with your computer based on the number of phone ports on
your computer. Before you begin, check your computer to see if it has one or two phone ports.
NOTE:If your computer has only one phone port, you need to purchase a parallel splitter (also called a
coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports
on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11
ports on the front and a plug on the back.)
Figure 4-12 Example of a parallel splitter
ENWWAdditional fax setup113
Figure 4-13 Back view of the printer
1Telephone wall jack.
2"IN" phone port on your computer.
3"OUT" phone port on your computer.
4Telephone (optional).
5Answering machine.
6Computer with modem.
7
Use a minimum 26 AWG phone cord to connect to the port on the printer.
You might need to connect the phone cord to your country/region adapter.
To set up the printer on the same phone line as a computer with two phone ports
1.Remove the white plug from the port labeled on the back of the printer.
2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a
telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled
on the back of the printer.
3.Unplug your answering machine from the telephone wall jack, and connect it to the port labeled "OUT"
on the back of the computer (the computer dial-up modem).
4.Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled
on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
5.(Optional) If your answering machine does not have a built-in phone, for convenience you might want to
connect a phone to the back of your answering machine at the "OUT" port.
114Chapter 4 FaxENWW
NOTE:If your answering machine does not let you connect an external phone, you can purchase and
use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to
the printer. You can use standard phone cords for these connections.
6.If your modem software is set to receive faxes to your computer automatically, turn o that setting.
NOTE:If you do not turn o the automatic fax reception setting in your modem software, the printer
cannot receive faxes.
7.Turn on the Auto Answer setting.
8.Set your answering machine to answer after a low number of rings.
9.Change the Rings to Answer setting on the printer to the maximum number of rings supported by the
product. (The maximum number of rings varies by country/region.)
10.Run a fax test.
When the phone rings, your answering machine answers after the number of rings you have set, and then
plays your recorded greeting. The printer monitors the call during this time, "listening" for fax tones. If
incoming fax tones are detected, the printer emits fax reception tones and receives the fax; if there are no fax
tones, the printer stops monitoring the line and your answering machine can record a voice message.
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Shared voice/fax line with computer DSL/ADSL modem and answering machine
1Telephone wall jack.
2Parallel splitter.
ENWWAdditional fax setup115
3DSL/ADSL lter.
4
Use a minimum 26 AWG phone cord to connect to the port on the printer.
You might need to connect the phone cord to your country/region adapter.
5DSL/ADSL modem.
6Computer.
7Answering machine.
8Telephone (optional).
NOTE:You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two
RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two
RJ-11 ports on the front and a plug on the back.
Figure 4-14 Example of a parallel splitter
To set up the printer with a computer DSL/ADSL modem
1.Obtain a DSL/ADSL lter from your DSL/ADSL provider.
NOTE:Phones in other parts of the home/oice sharing the same phone number with DSL/ADSL
service need to be connected to additional DSL/ADSL lters, to avoid noise when making voice calls.
2.Connect one end of the phone cord to the DSL/ADSL lter, and then connect the other end to the port
labeled
on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
3.Connect the DSL/ADSL lter to the splitter.
4.Unplug the answering machine from the telephone wall jack, and connect it to the port labeled on
the back of the printer.
NOTE:If you do not connect your answering machine directly to the printer, fax tones from a sending
fax machine might be recorded on your answering machine, and you might not receive faxes with the
printer.
5.Connect the DSL modem to the parallel splitter.
6.Connect the parallel splitter to the wall jack.
7.Set your answering machine to answer after a low number of rings.
8.Change your Rings to Answer setting on the printer to the maximum number of rings supported by the
printer.
NOTE:The maximum number of rings varies by country/region.
9.Run a fax test.
116Chapter 4 FaxENWW
When the phone rings, your answering machine answers after the number of rings you have set, and then
play your recorded greeting. The printer monitors the call during this time, “listening” for fax tones. If
incoming fax tones are detected, the printer emits fax reception tones and receive the fax; if there are no fax
tones, the printer stops monitoring the line and your answering machine can record a voice message.
If you use the same phone line for telephone, fax, and have a computer DSL modem, follow these instructions
to set up your fax.
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Case K: Shared voice/fax line with computer dial-up modem and voice mail
If you receive both voice calls and fax calls at the same phone number, use a computer dial-up modem on the
same phone line, and subscribe to a voice mail service through your telephone company, set up the printer as
described in this section.
NOTE:You cannot receive faxes automatically if you have a voice mail service at the same phone number
you use for fax calls. You must receive faxes manually; this means you must be available to respond in person
to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to
subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.
Since your computer dial-up modem shares the phone line with the printer, you cannot use both your modem
and the printer simultaneously. For example, you cannot use the printer for faxing if you are using your
computer dial-up modem to send an email or access the Internet.
There are two dierent ways to set up the printer with your computer based on the number of phone ports on
your computer. Before you begin, check your computer to see if it has one or two phone ports.
●If your computer has only one phone port, you need to purchase a parallel splitter (also called a coupler),
as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on
the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11
ports on the front and a plug on the back.)
Figure 4-15 Example of a parallel splitter
●If your computer has two phone ports, set up the printer as follows:
ENWWAdditional fax setup117
Figure 4-16 Back view of the printer
1Telephone wall jack.
2
Use a minimum 26 AWG phone cord to connect to the port on the printer.
You might need to connect the phone cord to your country/region adapter.
3Computer with modem.
4Telephone.
To set up the printer on the same phone line as a computer with two phone ports
1.Remove the white plug from the port labeled on the back of the printer.
2.Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a
telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled
on the back of the printer.
3.Connect a phone to the "OUT" port on the back of your computer dial-up modem.
4.Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled on the back of the printer.
NOTE:You might need to connect the phone cord to your country/region adapter.
5.If your modem software is set to receive faxes to your computer automatically, turn o that setting.
NOTE:If you do not turn o the automatic fax reception setting in your modem software, the printer
cannot receive faxes.
6.Turn o the Auto Answer setting.
7.Run a fax test.
You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes.
118Chapter 4 FaxENWW
If you encounter problems setting up the printer with optional equipment, contact your local service provider
or vendor for further assistance.
Test fax setup
You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing.
Perform this test after you have completed setting up the printer for faxing. The test does the following:
●Tests the fax hardware
●Veries the correct type of phone cord is connected to the printer
●Checks that the phone cord is plugged into the correct port
●Checks for a dial tone
●Checks for an active phone line
●Tests the status of your phone line connection
The printer prints a report with the results of the test. If the test fails, review the report for information on
how to x the problem and rerun the test.
To test fax setup via the printer control panel
1.Set up the printer for faxing according to your particular home or oice setup instructions.
2.Make sure the cartridges are installed, and that full-size paper is loaded in the input tray before starting
the test.
3.From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch
( Setup ).
4.Touch Fax Setup .
5.Touch Tools , and then touch Run Fax Test.
The printer displays the status of the test on the display and prints a report.
6.Review the report.
●If the test passes and you are still having problems faxing, check the fax settings listed in the
report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing.
●If the test fails, review the report for more information on how to x any problems found.
ENWWAdditional fax setup119
5Web Services
This section contains the following topics:
●
What are Web Services?
●
Set up Web Services
●
Use Web Services
●
Remove Web Services
120Chapter 5 Web ServicesENWW
What are Web Services?
The printer oers innovative, web-enabled solutions that can help you quickly access the Internet, obtain
documents, and print them faster and with less hassle—and all without using a computer.
NOTE: To use these web features, the printer must be connected to the Internet (either using an Ethernet
cable or wireless connection). You cannot use these web features if the printer is connected using a USB cable.
HP ePrint
●HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime,
from any location. It's as simple as sending an email to the email address assigned to your printer when
you enable Web Services on the printer. No special drivers or software are needed. If you can send an
email, you can print from anywhere, using HP ePrint .
NOTE:You can sign up for an account on HP Connected (might not be available in all countries/
regions), and sign in to congure the ePrint settings.
Once you have signed up for an account on HP Connected (might not be available in all countries/
regions), you can sign in to customize your HP ePrint address, control who can use your printer's HP
ePrint email address to print, and get help for HP ePrint .
Print apps
●With print apps, you can scan and store your documents digitally on the Web, and also access and share
the content, and do more.
ENWWWhat are Web Services?121
Set up Web Services
Before you set up Web Services, make sure your printer is connected to the Internet using either an Ethernet
or wireless connection.
To set up Web Services, use one of the following methods:
To set up Web Services using the printer control panel
1.From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch
( Setup ).
2.Touch Web Services Setup .
3.Touch Accept to accept the Web Services terms of use and enable Web Services.
4.On the screen that appears, touch OK to allow the printer to automatically check for product updates.
NOTE:If prompted for proxy settings and if your network uses proxy settings, follow the onscreen
instructions to set up a proxy server. If you do not have the proxy details, contact your network
administrator or the person who set up the network.
5.If the Printer Update Options screen is displayed, select one of the options.
6.When the printer is connected to the server, the printer prints an information page. Follow the
instructions on the information page to nish the setup.
To set up Web Services using the embedded web server
1.Open the EWS. For more information, see Embedded web server.
2.Click the Web Services tab.
3.In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions
to accept the terms of use.
4.If prompted, choose to allow the printer to check for and install printer updates.
NOTE:When updates are available, they are automatically downloaded and installed, and then the
printer restarts.
NOTE:If prompted for proxy settings and if your network uses proxy settings, follow the onscreen
instructions to set up a proxy server. If you do not have the proxy details, contact your network
administrator or the person who set up the network.
5.When the printer is connected to the server, the printer prints an information page. Follow the
instructions on the information page to nish the setup.
To set up Web Services using the HP printer software (Windows)
1.Open the HP printer software. For more information, see Open the HP printer software (Windows).
2.In the window that appears, double-click Print, Scan & Fax and then select Printer Home Page (EWS)
under Print. The printer's home page (embedded web server) opens.
3.Click the Web Services tab.
122Chapter 5 Web ServicesENWW
4.In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions
to accept the terms of use.
5.If prompted, choose to allow the printer to check for and install printer updates.
NOTE:When updates are available, they are automatically downloaded and installed, and then the
printer restarts.
NOTE:If prompted for proxy settings and if your network uses proxy settings, follow the onscreen
instructions to set up a proxy server. If you do not have the details, contact your network administrator
or the person who set up the network.
6.When the printer is connected to the server, the printer prints an information page. Follow the
instructions on the information page to nish the setup.
ENWWSet up Web Services123
Use Web Services
The following section describes how to use and congure Web Services.
●
HP ePrint
●
Print apps
HP ePrint
To use HP ePrint , do the following:
●Be sure you have an Internet- and email-capable computer or mobile device.
●Enable Web Services on the printer. For more information, see Set up Web Services.
TIP:For more information about using and troubleshooting HP ePrint , visit www.hp.com/support/eprint .
To access your printer’s HP ePrint settings, visit HP Connected (this site might not be available in all
countries/regions).
To print documents using HP ePrint
1.On your computer or mobile device, open your email application.
2.Create a new email message, and then attach the le that you want to print.
3.Enter the HP ePrint email address in the “To” eld, and then select the option to send the email
message.
To nd the HP ePrint email address
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch
( HP ePrint ).
2.Touch Print Info. The printer prints an information page that contains the printer code and instructions
on how to customize the email address.
To turn o HP ePrint
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch
( HP ePrint ), and then touch (Web Services Settings).
2.Touch HP ePrint , and then touch O .
NOTE:To remove all Web Services, see Remove Web Services.
Print apps
With print apps, you can scan and store your documents digitally on the Web, and also access and share the
content, and do more.
124Chapter 5 Web ServicesENWW
To use print apps
1.From the Home screen, touch Apps .
2.Touch a print app to enable, congure, or use it. In some cases, you may need to go to partner websites
to complete account conguration.
TIP:
●To check for updates to print apps, touch Apps , and then touch Update Print Apps.
●You can also turn o print apps from EWS. To do so, open EWS (see Embedded web server), click the
Web Services tab and turn o the setting; or click the Settings tab, and select the desired option on the
Administrator Settings page.
ENWWUse Web Services125
Remove Web Services
Use the following instructions to remove Web Services.
To remove Web Services using the printer control panel
1.From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ),
and then touch (Web Services Settings).
2.Touch Remove Web Services.
To remove Web Services using the embedded web server
1.Open the EWS. For more information, see Embedded web server.
2.Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section.
3.Click Remove Web Services.
4.Click Yes to remove Web Services from your printer.
126Chapter 5 Web ServicesENWW
6Work with cartridges
To ensure the best print quality from the printer, you need to perform some simple maintenance procedures.
TIP:If you have problems copying documents, see Printing issues.
This section contains the following topics:
●
Information on cartridges and the printhead
●
Some color ink is used even when printing with black cartridge only
●
Check the estimated ink levels
●
Replace the cartridges
●
Order cartridges
●
Store printing supplies
●
Anonymous usage information storage
●
Cartridge warranty information
ENWW127
Information on cartridges and the printhead
The following tips help maintain HP cartridges and ensure consistent print quality.
●The instructions in this guide are for replacing cartridges, and are not intended for rst time installation.
●Keep all cartridges in the original sealed packages until they are needed.
●Be sure to turn o the printer properly. For more information, see Turn the printer o.
●Store cartridges at room temperature (15-35° C or 59-95° F).
●Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges.
●Handle cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary
printing problems.
●If you are transporting the printer, do the following to prevent ink leaking from the printer or other
damage from occurring to the printer:
–Make sure you turn o the printer by pressing (the Power button). Wait until all sounds of
internal motion stop before unplugging the printer.
–Make sure you leave the cartridges installed.
–The printer must be transported sitting at; it should not be placed on its side, back, front, or top.
CAUTION:HP recommends that you replace any missing cartridges as soon as possible to avoid print quality
issues and possible extra ink usage or damage to the ink system. Never turn o the printer when cartridges
are missing.
NOTE:This printer is not designed to use continuous ink systems. To resume printing, remove continuous
ink system and install original HP (or compatible) cartridges.
NOTE:This printer is designed for ink cartridges to be used until they are empty. Relling cartridges prior to
depletion might cause your printer to fail. If this happens, insert a new cartridge (either genuine HP or
compatible) to continue printing.
128Chapter 6 Work with cartridgesENWW
Some color ink is used even when printing with black cartridge
only
Ink is used in a number of ways throughout the inkjet printing process. In general, ink in a cartridge is used for
printing documents, photographs and other such materials. Some ink, however, must be used to maintain the
health of the printhead; some ink is residual; and some ink evaporates. For more information on ink usage,
visit www.hp.com/go/learnaboutsupplies and click HP Ink. (You might need to select your country/region
using the Select Country button on the page.)
ENWWSome color ink is used even when printing with black cartridge only129
Check the estimated ink levels
You can check the estimated ink levels from the printer software or from the printer control panel.
To check the estimated ink levels from the printer control panel
▲From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch
(Ink) to check the estimated ink levels.
NOTE:Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-
ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have
to replace the cartridges until prompted to do so.
NOTE:If you have installed a relled or remanufactured cartridge, or a cartridge that has been used in
another printer, the ink level indicator might be inaccurate or unavailable.
NOTE:Ink from the cartridges is used in the printing process in a number of dierent ways, including in the
initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which
keeps print nozzles clear and ink owing smoothly. In addition, some residual ink is left in the cartridge after
it is used. For more information, see www.hp.com/go/inkusage .
130Chapter 6 Work with cartridgesENWW
Replace the cartridges
NOTE:For information on recycling used ink supplies, see HP inkjet supplies recycling program.
If you do not already have replacement cartridges for the printer, see Order cartridges.
NOTE:At this time, some portions of the HP web site are available in English only.
NOTE:Not all cartridges are available in all countries/regions.
CAUTION:HP recommends that you replace any missing cartridges as soon as possible to avoid print quality
issues and possible extra ink usage or damage to the ink system. Never turn o the printer when cartridges
are missing.
To replace the cartridges
1.Make sure the printer is turned on.
2.Open the front door.
3.Open the cartridge access door.
NOTE:Wait until the print carriage stops moving before proceeding.
ENWWReplace the cartridges131
4.Press the front of the cartridge to release it, and then remove it from the slot.
5.Remove the new cartridge from its packaging.
6.Using the color-coded letters for help, slide the cartridge into the empty slot until it is securely installed
in the slot.
Make sure that the color-coded letter on the cartridge matches that on the slot.
7.Repeat steps 3 through 5 for each cartridge you are replacing.
132Chapter 6 Work with cartridgesENWW
8.Close the cartridge access door.
9.Close the front door.
ENWWReplace the cartridges133
Order cartridges
To order cartridges, go to www.hp.com . (At this time, some portions of the HP website are available in
English only.) Ordering cartridges online is not supported in all countries/regions. However, many countries
have information on ordering by telephone, locating a local store and printing a shopping list. In addition, you
can visit the www.hp.com/buy/supplies page to obtain information about purchasing HP products in your
country.
Use only the replacement cartridges that have the same cartridge number as the cartridge you are replacing.
You can nd the cartridge number in the following places:
●In the embedded web server, click the Tools tab, and then click Cartridge Level Gauge under Product
Information. For more information, see Embedded web server.
●On the printer status report (see Understand printer reports).
●On the label of the cartridge you are replacing.
●On a sticker inside the printer. Open the cartridge access door to locate the sticker.
NOTE:The Setup cartridge that comes with the printer is not available for separate purchase.
134Chapter 6 Work with cartridgesENWW
Store printing supplies
Cartridges can be left in the printer for extended periods of time. However, to assure optimal cartridge health,
be sure to turn o the printer properly when the printer is not in use.
For more information, see Turn the printer o.
ENWWStore printing supplies135
Anonymous usage information storage
The HP cartridges used with this printer contain a memory chip that assists in the operation of the printer. In
addition, this memory chip stores a limited set of anonymous information about the usage of the printer,
which might include: the number of pages printed using the cartridge, the page coverage, frequency of
printing, and the printing modes used.
This information helps HP design future printers to meet our customers' printing needs. The data collected
from the cartridge memory chip does not contain information that can be used to identify a customer or user
of the cartridge or their printer.
HP collects a sampling of the memory chips from cartridges returned to HP's free return and recycling
program (HP Planet Partners: www.hp.com/recycle ). The memory chips from this sampling are read and
studied in order to improve future HP printers. HP partners who assist in recycling this cartridge might have
access to this data, as well.
Any third party possessing the cartridge might have access to the anonymous information on the memory
chip. If you prefer to not allow access to this information, you can render the chip inoperable. However, after
you render the memory chip inoperable, the cartridge cannot be used in an HP printer.
If you are concerned about providing this anonymous information, you can make this information inaccessible
by turning o the memory chip's ability to collect the printer's usage information.
To disable the usage information function
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2.Touch Preferences , and then touch Store Anonymous Usage Information to turn it o.
NOTE:To turn the usage information function on, restore the factory defaults. For more information about
how to restore the defaults, see Restore original factory defaults and settings.
NOTE:You can continue to use the cartridge in the HP printer if you turn o the memory chip's ability to
collect the printer's usage information.
136Chapter 6 Work with cartridgesENWW
Cartridge warranty information
The HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device. This
warranty does not cover HP ink cartridges that have been relled, remanufactured, refurbished, misused, or
tampered with.
During the warranty period the cartridge is covered as long as the HP ink is not depleted and the end of
warranty date has not been reached. The end of warranty date, in YYYY/MM format, may be found on the
cartridge as indicated:
For a copy of the HP Limited Warranty Statement, visit www.hp.com/go/orderdocuments.
ENWWCartridge warranty information137
7Network setup
Additional advanced settings are available from the printer's home page (embedded web server or EWS). For
more information, see Embedded web server.
This section contains the following topics:
●
Set up the printer for wireless communication
●
Change network settings
●
Use Wi-Fi Direct
138Chapter 7 Network setupENWW
Set up the printer for wireless communication
This section contains the following topics:
●
Before you begin
●
Set up the printer on your wireless network
●
Connect your printer by using the HP Smart app
●
Change the connection type
●
Test the wireless connection
●
Turn on or o the wireless capability of the printer
NOTE:If you encounter problems connecting the printer, see Network and connection issues.
TIP:For more information about setting up and using the printer wirelessly, visit the HP Wireless Printing
Center ( www.hp.com/go/wirelessprinting ).
Before you begin
Ensure the following before you begin setting up the printer for wireless communication:
●The printer is not connected to the network using an Ethernet cable.
●The wireless network is set up and working properly.
●The printer and the computers that use the printer are on the same network (subnet).
NOTE:While connecting the printer, you might be prompted to enter the wireless network name (SSID) and
a wireless password.
●The wireless network name is the name of your wireless network.
●The wireless password prevents other people from connecting to your wireless network without your
permission. Depending on the level of security required, your wireless network might use either a WPA
passphrase or WEP key.
If you have not changed the network name or the security passkey since setting up your wireless network,
you can sometimes nd them on the back or side of the wireless router.
If you cannot nd the network name or the security password or cannot remember this information, see the
documentation provided with your computer or with the wireless router. If you still cannot nd this
information, contact your network administrator or the person who set up the wireless network.
Set up the printer on your wireless network
Use the Wireless Setup Wizard or Wi-Fi Protected Setup from the printer control panel display to set up
wireless communication.
ENWWSet up the printer for wireless communication139
NOTE:Before you proceed, go through the list at Before you begin.
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch (Wireless).
2.Touch ( Settings ).
3.Touch Wireless Settings.
4.Touch Wireless Setup Wizard or Wi-Fi Protected Setup.
5.Follow the display instructions to complete the setup.
If you are already using the printer with a dierent type of connection, such as a USB connection, follow the
instructions in Change the connection type to set up the printer on your wireless network.
Connect your printer by using the HP Smart app
To set up using the HP Smart app
You can use the HP Smart to set up the printer on your wireless network. The HP Smart app is supported on
iOS, Android, and Windows devices. For information about this app, see Use the HP Smart app to print, scan,
and troubleshoot from an iOS, Android, or Windows 10 device.
1.If you are using an iOS or Android mobile device, make sure that Bluetooth is turned on. (HP Smart uses
Bluetooth to make the setup process faster and easier on iOS and Android mobile devices.)
NOTE:HP Smart uses Bluetooth for printer setup only. Printing using Bluetooth is not supported.
2.Open the HP Smart app.
3.Windows: On the home screen, click or tap Set Up a New Printer and follow the onscreen instructions to
add a printer to your network.
-or-
iOS/Android: On the home screen, tap the Plus icon and then tap Add Printer. Follow the onscreen
instructions to add a printer to your network.
Change the connection type
After you have installed the HP printer software and connected the printer to your computer or to a network,
you can use the software to change the connection type (for example, from a USB connection to a wireless
connection).
NOTE:Connecting an Ethernet cable turns o the wireless capability of the printer.
To change from an Ethernet connection to a wireless connection (Windows)
1.Remove the Ethernet cable from the printer.
2.Run the Wireless Setup Wizard to make the wireless connection. For more information, see Set up the
printer on your wireless network.
140Chapter 7 Network setupENWW
To change from a USB connection to a wireless network (Windows)
Before you proceed, go through the list at Before you begin.
1.Open the HP printer software. For more information, see Open the HP printer software (Windows).
2.Click Tools.
3.Click Device Setup & Software.
4.Select Convert a USB connected printer to wireless. Follow the onscreen instructions.
To change from a USB connection to a wireless network using the HP Smart app on a Windows 10 computer
(Windows)
1.Before you proceed, make sure your computer and printer meet the following requirements:
●Your printer is currently connected to your computer through USB.
●Your computer is currently connected to a wireless network.
2.Open the HP Smart app. For information about how to open the app on a Windows 10 computer, see Use
the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device.
3.Make sure your printer is selected.
TIP:If you want to select a dierent printer, click the Printer icon on the toolbar at the left side of the
screen, and then select Select a Dierent Printer to view all available printers.
4.Click Learn More when you see “Make printing easier by connecting your printer wirelessly” on top of the
home page of the app.
Learn more about how to change from a USB to wireless connection. Click here to go online for more
information. At this time, this website might not be available in all languages.
To change from a wireless connection to a USB or Ethernet connection (Windows)
●Connect the USB or Ethernet cable to the printer.
Test the wireless connection
Print the wireless test report for information about the printer wireless connection. The wireless test report
provides information about the printer status, hardware (MAC) address, and IP address. If there is a problem
with the wireless connection or if a wireless connection attempt failed, the wireless test report also provides
diagnostic information. If the printer is connected to a network, the test report displays details about the
network settings.
To print the wireless test report
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch (the Wireless button), and then touch ( Settings ).
2.Touch Print Reports.
3.Touch Wireless Test Report.
ENWWSet up the printer for wireless communication141
Turn on or o the wireless capability of the printer
The blue Wireless light on the printer control panel is lit when the wireless capability of the printer is on.
NOTE:Connecting an Ethernet cable to the printer automatically turns o the wireless capability and the
Wireless light.
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch (the Wireless button), and then touch ( Settings ).
2.Touch Wireless Settings.
3.Touch the toggle button next to Wireless to switch it on or o.
NOTE:If the printer has never been congured to connect to a wireless network before, turning on the
wireless capability will automatically start the Wireless Setup Wizard.
142Chapter 7 Network setupENWW
Change network settings
From the printer control panel, you can set up and manage your printer's wireless connection and perform a
variety of network management tasks. This includes viewing and changing network settings, restoring
network defaults, and turning the wireless function on or o.
CAUTION:Network settings are provided for your convenience. However, unless you are an advanced user,
you should not change some of these settings (such as the link speed, IP settings, default gateway, and
rewall settings).
To print network settings
Do one of the following:
●From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard. Touch
(Wireless) or (Ethernet) to display the network status screen. Touch Print
Details to print the network conguration page.
●From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch
( Setup ), touch Reports , and then touch Network Conguration Page.
To set the link speed
You can change the speed at which data is transmitted over the network. The default is Automatic.
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch ( Setup ), and then touch Network Setup.
2.Touch Ethernet Settings.
3.Select Advanced Settings.
4.Touch Link Speed.
5.Touch the appropriate option that matches your network hardware.
To change IP settings
The default IP setting for the IP settings is Automatic, which sets the IP settings automatically. If you are an
advanced user and want to use dierent settings (such as the IP address, subnet mask, or the default
gateway), you can change them manually.
TIP:Before setting a manual IP address, it is recommended to rst connect the printer to the network using
Automatic mode. This allows the router to congure the printer with other needed settings like subnet mask,
default gateway and DNS address.
CAUTION:Be careful when manually assigning an IP address. If you enter an invalid IP address during the
installation, your network components cannot connect with the printer.
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch ( Setup ), and then touch Network Setup.
2.Touch Ethernet Settings or Wireless Settings.
3.Touch Advanced Settings.
ENWWChange network settings143
4.Touch IP Settings.
5.A message appears warning that changing the IP address removes the printer from the network. Touch
OK to continue.
6.To change the settings manually, touch Manual (Static), and then enter the appropriate information for
the following settings:
●IP Address
●Subnet Mask
●Default Gateway
●DNS Address
7.Enter your changes, and then touch Done .
8.Touch OK .
144Chapter 7 Network setupENWW
Use Wi-Fi Direct
With Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable
device—without connecting to an existing wireless network.
Guidelines for using Wi-Fi Direct
●Make sure your computer or mobile device has the necessary software.
–If you are using a computer, make sure you have installed the HP printer software.
If you have not installed the HP printer software on the computer, connect to Wi-Fi Direct rst and
then install the printer software. Select Wireless when prompted by the printer software for a
connection type.
–If you are using a mobile device, make sure you have installed a compatible printing app. For more
information, visit the HP Mobile Printing website at www.hp.com/go/mobileprinting. If a local
version of this website is not available in your country/region or language, you might be directed to
the HP Mobile Printing website in another country/region or language.
●Make sure Wi-Fi Direct for your printer is turned on.
●Up to ve computers and mobile devices can use the same Wi-Fi Direct connection.
●Wi-Fi Direct can be used while the printer is also connected either to a computer using a USB cable or to
a network using a wireless connection.
●Wi-Fi Direct cannot be used to connect a computer, mobile device, or printer to the Internet.
To turn on Wi-Fi Direct
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch (Wi-Fi Direct).
2.Touch ( Settings ).
3.If the display shows that Wi-Fi Direct is O , touch Wi-Fi Direct and then switch it on.
TIP:You can also turn on Wi-Fi Direct from the EWS. For more information about using the EWS, see
Embedded web server.
To change connection method
1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch (Wi-Fi Direct).
2.Touch ( Settings ).
3.Touch Connection Method and then select Automatic or Manual .
●If Automatic was selected during Wi-Fi Direct setup on the printer, the mobile device automatically
connects to the printer.
●If Manual was selected during the Wi-Fi Direct setup on the printer, acknowledge the connection on
the printer display or enter the printer PIN on your mobile device. The PIN is provided by the printer
when a connection attempt is made.
ENWWUse Wi-Fi Direct145
To print from a wireless-capable mobile device that supports Wi-Fi Direct
Make sure you have installed the latest version of HP Print Service Plugin on your mobile device.
NOTE:If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.
1.Make sure you have turned on Wi-Fi Direct on the printer.
2.Turn on Wi-Fi Direct on your mobile device. For more information, see the documentation provided with
the mobile device.
3.From your mobile device, select a document from a print enabled application, and then select the option
to print the document.
The list of available printers appears.
4.From the list of available printers, choose the Wi-Fi Direct name shown such as DIRECT-**-HP OceJet
Pro 9020 (where ** are the unique characters to identify your printer), and then follow the onscreen
instructions on the printer and your mobile device.
5.Print your document.
To print from a wireless-capable mobile device that does not support Wi-Fi Direct
Make sure you have installed a compatible printing app on your mobile device. For more information, visit
Ik moet een boekje maken voor de doopsgezinde gemeente in IJlst. Hoe kan ik dat aangeven. Vooral hoe moet ik het dubbelzijdig aangeven op de printer
Gesteld op 2-7-2022 om 11:45
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