HP Utility features ............................................................................................................................. 99
Configure IP network settings ........................................................................................................................... 102
Introduction ..................................................................................................................................... 102
Printer sharing disclaimer ............................................................................................................... 102
View or change network settings ................................................................................................... 102
Rename the printer on a network ................................................................................................... 102
Manually configure IPv4 TCP/IP parameters from the control panel ............................................ 103
Link speed and duplex settings ...................................................................................................... 103
Printer security features ................................................................................................................................... 105
Introduction ..................................................................................................................................... 105
Assign or change the system password using the Embedded Web Server ................................... 105
Lock the formatter .......................................................................................................................... 105
Energy-conservation settings ........................................................................................................................... 106
Introduction ..................................................................................................................................... 106
Print with EconoMode ..................................................................................................................... 106
Set the Sleep/Auto Off After setting .............................................................................................. 106
Set the Shut Down After delay and configure the printer to use 1 watt or less of power ............ 107
Set the Delay Shut Down setting .................................................................................................... 107
HP Web Jetadmin ............................................................................................................................................... 108
Update the firmware ......................................................................................................................................... 109
Method one: Update the firmware using the control panel ........................................................... 109
Method two: Update the firmware using the Firmware Update Utility ......................................... 109
9 Solve problems .......................................................................................................................................... 111
Customer support .............................................................................................................................................. 112
Control panel help system ................................................................................................................................ 113
Restore the factory-set defaults ...................................................................................................................... 114
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ...................... 115
Change the “Very Low” settings ..................................................................................................... 115
For printers with fax capability .................................................................................... 115
Order supplies ................................................................................................................................. 116
Printer does not pick up paper or misfeeds ...................................................................................................... 117
Introduction ..................................................................................................................................... 117
The printer does not pick up paper ................................................................................................. 117
The printer picks up multiple sheets of paper ............................................................................... 119
The document feeder jams, skews, or picks up multiple sheets of paper .................................... 122
Clean the pickup rollers and separation pad in the document feeder ........................................... 123
Clear paper jams ................................................................................................................................................ 125
Introduction ..................................................................................................................................... 125
Experiencing frequent or recurring paper jams? ............................................................................ 125
Jam locations .................................................................................................................................. 126
ENWW vii
