The fax has a dedicated phone line ........................................... 121
An answering machine is connected to the product ..................... 121
A telephone handset is connected to the product ......................... 122
The Answer Mode setting is set to the Manual setting ................... 122
Voice mail is available on the fax line ........................................ 122
The product is connected to a DSL phone service ........................ 123
The product uses a fax over IP or VoIP phone service ................... 123
An error message displays on the control panel ......................................... 123
The No fax detected. message appears ..................................... 123
The Communication error. message appears .............................. 124
The Fax storage is full. message appears ................................... 124
The Fax is busy. message appears ............................................ 125
A fax is received but does not print .......................................................... 125
The Private Receive feature is on ............................................... 125
Sender receives a busy signal .................................................................. 125
A handset is connected to the product ........................................ 125
A phone line splitter is being used ............................................. 126
No dial tone .......................................................................................... 126
Cannot send or receive a fax on a PBX line ............................................... 126
Solve general fax problems .................................................................................... 126
Faxes are sending slowly ........................................................................ 126
Fax quality is poor ................................................................................. 127
Fax cuts off or prints on two pages ........................................................... 128
7 Manage and maintain .................................................................................................. 129
Use the HP Reconfiguration Utility to change the product connection .......................................... 130
Set up HP Wireless Direct Printing .......................................................................................... 131
Use HP Web Services applications ......................................................................................... 132
Configure IP network settings ................................................................................................. 133
View or change network settings ............................................................................. 133
Manually configure IPv4 TCP/IP parameters from the control panel ............................. 133
Rename the product on a network ........................................................................... 133
Link speed and duplex settings ................................................................................ 135
HP Device Toolbox (Windows) .............................................................................................. 136
HP Utility for Mac OS X ........................................................................................................ 138
Open the HP Utility ............................................................................................... 138
HP Utility features .................................................................................................. 138
HP Web Jetadmin ................................................................................................................ 139
Product security features ........................................................................................................ 140
Lock the product .................................................................................................... 140
Set or change the product password ........................................................................ 140
viii ENWW