Cartridge warranty information ........................................................................................................................ 100
8 Network setup ........................................................................................................................................... 101
Set up the printer for wireless communication ................................................................................................ 101
Before you begin ............................................................................................................................. 101
Set up the printer on your wireless network .................................................................................. 102
Change the connection type ........................................................................................................... 102
Test the wireless connection ........................................................................................................... 103
Turn on or o the wireless capability of the printer ....................................................................... 103
Change network settings .................................................................................................................................. 103
Use Wi-Fi Direct ................................................................................................................................................. 105
9 Printer management tools .......................................................................................................................... 108
Toolbox (Windows) ............................................................................................................................................ 108
HP Utility (OS X) ................................................................................................................................................. 108
Embedded web server ....................................................................................................................................... 108
About cookies .................................................................................................................................. 109
Open the embedded web server ..................................................................................................... 109
Embedded web server cannot be opened ...................................................................................... 110
HP Web Jetadmin software ............................................................................................................................... 111
10 Solve a problem ....................................................................................................................................... 112
Jams and paper-feed issues .............................................................................................................................. 112
Clear a paper jam ............................................................................................................................. 112
Read general instructions in the Help for clearing paper jams .................................... 112
Clear a print carriage jam ................................................................................................................ 116
Read general instructions in the Help for clearing a print carriage jams .................... 116
Learn how to avoid paper jams ....................................................................................................... 116
Solve paper-feed problems ............................................................................................................. 117
Printing issues ................................................................................................................................................... 117
Fix problems with page not printing (unable to print) ................................................................... 117
Read general instructions in the Help for unable to print issues ................................ 118
Fix print quality issues .................................................................................................................... 122
Read general instructions in the Help for resolving print quality issues ..................... 122
Copy issues ........................................................................................................................................................ 125
Scan issues ........................................................................................................................................................ 125
Fax issues ........................................................................................................................................................... 125
Run the fax test ............................................................................................................................... 125
What to do if the fax test failed ...................................................................................................... 126
Troubleshoot fax problems ............................................................................................................. 130
ENWW ix
