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HP Elitebook 840 Handleiding

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User Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Centrino
are trademarks of Intel Corporation in the
U.S. and other countries. SD Logo is a
trademark of its proprietor. Java is a U.S.
trademark of Sun Microsystems, Inc.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2013
Document Part Number: 734763-001
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows 8 functionality.
See
http://microsoft.com for details.
To obtain the latest information in this
guide, contact support. For U.S. support, go
to
http://www.hp.com/go/contactHP. For
worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Buttons and fingerprint reader (select models only) ............................................................ 6
Keys ..................................................................................................................................... 7
Front ..................................................................................................................................................... 8
Right ..................................................................................................................................................... 9
Left ..................................................................................................................................................... 10
Display ................................................................................................................................................ 11
Bottom ................................................................................................................................................ 12
3 Connecting to a network .............................................................................................................................. 15
Connecting to a wireless network ....................................................................................................... 15
Using the wireless controls ................................................................................................ 15
Using the wireless button .................................................................................. 15
Using operating system controls ....................................................................... 16
Using a WLAN ................................................................................................................... 16
Using an Internet service provider .................................................................... 16
Setting up a WLAN ............................................................................................ 17
Configuring a wireless router ............................................................................ 17
Protecting your WLAN ....................................................................................... 17
Connecting to a WLAN ...................................................................................... 18
Using HP Mobile Broadband (select models only) ............................................................ 18
Inserting and removing a SIM ........................................................................... 19
Using GPS (select models only) ........................................................................................ 20
Using Bluetooth wireless devices ...................................................................................... 20
Connecting to a wired network ........................................................................................................... 20
Connecting to a local area network (LAN) ......................................................................... 20
4 Navigating using the keyboard, touch gestures and pointing devices ................................................... 22
Using pointing devices ....................................................................................................................... 22
Setting pointing device preferences ................................................................................... 22
v
Using the pointing stick (select models only) ..................................................................... 22
Using the TouchPad .......................................................................................................... 22
Turning the TouchPad off and on ...................................................................... 23
Using TouchPad Gestures ................................................................................ 23
One-finger slide ................................................................................ 24
Tapping ............................................................................................. 24
Scrolling ............................................................................................ 25
Pinching/zooming ............................................................................. 25
Rotating (select models only) ........................................................... 26
2-Finger click (select models only) ................................................... 26
Flicking (select models only) ............................................................ 27
Edge swipes (select models only) ..................................................................................... 27
Right-edge swipe .............................................................................................. 27
Top-edge swipe ................................................................................................. 28
Left-edge swipe ................................................................................................. 28
Using the keyboard ............................................................................................................................ 29
Using Microsoft Windows 8 shortcut keys ......................................................................... 29
Identifying the hot keys ...................................................................................................... 29
Using keypads ................................................................................................................... 30
Using the embedded numeric keypad ............................................................... 31
Turning the embedded numeric keypad on and off .......................... 32
Switching key functions on the embedded numeric keypad ............. 32
Using an optional external numeric keypad ...................................................... 32
5 Multimedia ..................................................................................................................................................... 33
Using the media activity controls ........................................................................................................ 33
Audio .................................................................................................................................................. 33
Connecting speakers ......................................................................................................... 33
Adjusting the volume ......................................................................................................... 33
Connecting headphones .................................................................................................... 34
Connecting a microphone .................................................................................................. 34
Checking audio functions on the computer ........................................................................ 34
Webcam (select models only) ............................................................................................................ 34
Video .................................................................................................................................................. 35
VGA ................................................................................................................................... 35
DisplayPort ........................................................................................................................ 35
Intel Wireless Display (select models only) ....................................................................... 36
6 Power management ...................................................................................................................................... 37
Shutting down the computer ............................................................................................................... 37
Refreshing your software content with Intel Smart Connect Technology (select models only) .......... 37
vi
Setting power options ......................................................................................................................... 38
Using power-saving states ................................................................................................. 38
Intel Rapid Start Technology ............................................................................. 38
Initiating and exiting Sleep ................................................................................ 38
Enabling and exiting user-initiated Hibernation ................................................. 39
Using the power meter and power settings ....................................................... 39
Setting password protection on wakeup ........................................................... 39
Using battery power ........................................................................................................... 39
Finding additional battery information ............................................................... 40
Using Battery Check ......................................................................................... 40
Displaying the remaining battery charge ........................................................... 40
Maximizing battery discharge time .................................................................... 40
Managing low battery levels .............................................................................. 41
Identifying low battery levels ............................................................. 41
Resolving a low battery level ............................................................ 41
Inserting or removing the battery ...................................................................... 41
Inserting a battery ............................................................................. 41
Removing a battery .......................................................................... 42
Conserving battery power ................................................................................. 43
Storing a user-replaceable battery .................................................................... 43
Disposing of a user-replaceable battery (select models only) ........................... 44
Replacing a user-replaceable battery (select models only) .............................. 44
Using external AC power ................................................................................................... 44
Testing an AC adapter ...................................................................................... 45
Hybrid Graphics (select models only) ................................................................................ 45
Using Hybrid Graphics (select models only) ..................................................... 45
7 External cards and devices .......................................................................................................................... 46
Using memory card readers ............................................................................................................... 46
Inserting a memory card .................................................................................................... 46
Removing a memory card .................................................................................................. 46
Using smart cards (select models only) ............................................................................................. 47
Inserting a smart card ........................................................................................................ 47
Removing a smart card ...................................................................................................... 48
Using a USB device ........................................................................................................................... 48
Connecting a USB device .................................................................................................. 49
Removing a USB device .................................................................................................... 49
Using optional external devices .......................................................................................................... 49
Using optional external drives ............................................................................................ 50
vii
8 Drives ............................................................................................................................................................. 51
Handling drives ................................................................................................................................... 51
Using hard drives ............................................................................................................................... 51
Removing or replacing the service door ............................................................................ 52
Removing the service door ............................................................................... 52
Replacing the service door ................................................................................ 52
Replacing or upgrading the hard drive ............................................................................... 53
Removing the hard drive ................................................................................... 53
Installing a hard drive ........................................................................................ 54
Improving hard drive performance ..................................................................................... 55
Using Disk Defragmenter .................................................................................. 55
Using Disk Cleanup ........................................................................................... 55
Using HP 3D DriveGuard ................................................................................................... 56
Identifying HP 3D DriveGuard status ................................................................ 56
9 Security .......................................................................................................................................................... 57
Protecting the computer ..................................................................................................................... 57
Using passwords ................................................................................................................................ 57
Setting passwords in Windows .......................................................................................... 58
Setting passwords in Computer Setup .............................................................................. 59
Managing a BIOS administrator password ........................................................................ 59
Entering a BIOS administrator password .......................................................... 60
Managing a Computer Setup DriveLock password ........................................................... 60
Setting a DriveLock password ........................................................................... 61
Entering a DriveLock password ........................................................................ 62
Changing a DriveLock password ...................................................................... 62
Removing DriveLock protection ........................................................................ 62
Using Computer Setup Automatic DriveLock .................................................................... 63
Entering an Automatic DriveLock password ..................................................... 63
Removing Automatic DriveLock protection ....................................................... 63
Using antivirus software ..................................................................................................................... 64
Using firewall software ....................................................................................................................... 64
Installing critical security updates ....................................................................................................... 64
Using HP Client Security (select models only) ................................................................................... 65
Installing an optional security cable .................................................................................................... 65
Using the fingerprint reader (select models only) ............................................................................... 65
Locating the fingerprint reader ........................................................................................... 66
10 Maintenance ................................................................................................................................................ 67
Adding or replacing memory modules ................................................................................................ 67
viii
Cleaning your computer ..................................................................................................................... 69
Cleaning procedures .......................................................................................................... 70
Cleaning the display (All-in-Ones or Notebooks) .............................................. 70
Cleaning the sides or cover ............................................................................... 70
Cleaning the TouchPad, keyboard, or mouse ................................................... 70
Updating programs and drivers .......................................................................................................... 70
Using SoftPaq Download Manager .................................................................................................... 71
11 Backup and recovery .................................................................................................................................. 72
Backing up your information ............................................................................................................... 72
Performing a system recovery ............................................................................................................ 73
Using the Windows recovery tools ..................................................................................... 73
Using f11 recovery tools .................................................................................................... 74
Using Windows 8 operating system media (purchased separately) .................................. 74
Using Windows Refresh for quick and easy recovery ....................................................... 75
Remove everything and reinstall Windows ........................................................................ 75
Using HP Software Setup .................................................................................................. 76
12 Computer Setup (BIOS), MultiBoot, and System Diagnostics ................................................................ 77
Using Computer Setup ....................................................................................................................... 77
Starting Computer Setup ................................................................................................... 77
Navigating and selecting in Computer Setup ..................................................................... 77
Restoring factory settings in Computer Setup ................................................................... 78
Updating the BIOS ............................................................................................................. 79
Determining the BIOS version ........................................................................... 79
Downloading a BIOS update ............................................................................. 79
Using MultiBoot .................................................................................................................................. 80
About the boot device order ............................................................................................... 80
Choosing MultiBoot preferences ........................................................................................ 80
Setting a new boot order in Computer Setup .................................................... 81
Dynamically choosing a boot device using the f9 prompt ................................. 81
Setting a MultiBoot Express prompt .................................................................. 81
Entering MultiBoot Express preferences ........................................................... 82
Using System Diagnostics .................................................................................................................. 82
13 Support ........................................................................................................................................................ 84
Contacting support ............................................................................................................................. 84
Labels ................................................................................................................................................. 85
ix
14 Specifications .............................................................................................................................................. 87
Input power ......................................................................................................................................... 87
Operating environment ....................................................................................................................... 87
Appendix A Traveling with the computer ...................................................................................................... 88
Appendix B Troubleshooting .......................................................................................................................... 89
Troubleshooting resources ................................................................................................................. 89
Resolving issues ................................................................................................................................ 89
The computer is unable to start up .................................................................................... 89
The computer screen is blank ............................................................................................ 90
Software is functioning abnormally .................................................................................... 90
The computer is on but not responding ............................................................................. 90
The computer is unusually warm ....................................................................................... 90
An external device is not working ...................................................................................... 91
The wireless network connection is not working ................................................................ 91
A disc does not play ........................................................................................................... 91
A movie is not visible on an external display ..................................................................... 92
Appendix C Electrostatic discharge .............................................................................................................. 93
Index ................................................................................................................................................................... 94
x
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