Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
Right ..................................................................................................................................................... 7
Left ....................................................................................................................................................... 8
3 Connecting to a network .............................................................................................................................. 13
Connecting to a wireless network ....................................................................................................... 13
Using the wireless controls ................................................................................................ 13
Using the wireless button .................................................................................. 14
Using operating system controls ....................................................................... 14
Using a WLAN ................................................................................................................... 14
Using an Internet service provider .................................................................... 15
Setting up a WLAN ............................................................................................ 15
Configuring a wireless router ............................................................................ 15
Protecting your WLAN ....................................................................................... 16
Connecting to a WLAN ...................................................................................... 16
Using HP Mobile Broadband (select models only) ............................................................ 17
Inserting and removing a SIM ........................................................................... 18
Using GPS (select models only) ........................................................................................ 19
Using Bluetooth wireless devices (select models only) ..................................................... 19
Connecting to a wired network ........................................................................................................... 20
Connecting to a local area network (LAN) ......................................................................... 20
v
4 Navigating using the keyboard, touch gestures and pointing devices ................................................... 21
Using pointing devices ....................................................................................................................... 21
Video .................................................................................................................................................. 33
6 Power management ...................................................................................................................................... 35
Shutting down the computer ............................................................................................................... 35
Setting power options ......................................................................................................................... 36
Using power-saving states ................................................................................................. 36
Navigating and selecting in Computer Setup ..................................................................... 74
Restoring factory settings in Computer Setup ................................................................... 75
Updating the BIOS ............................................................................................................. 76
Determining the BIOS version ........................................................................... 76
Downloading a BIOS update ............................................................................. 76
Using Advanced System Diagnostics ................................................................................................. 78
13 Support ........................................................................................................................................................ 79
Contacting support ............................................................................................................................. 79
Input power ......................................................................................................................................... 81
Appendix A Traveling with the computer ...................................................................................................... 83
Appendix B Troubleshooting .......................................................................................................................... 85
The computer is unable to start up .................................................................................... 85
The computer screen is blank ............................................................................................ 86
Software is functioning abnormally .................................................................................... 86
The computer is on but not responding ............................................................................. 86
The computer is unusually warm ....................................................................................... 86
An external device is not working ...................................................................................... 87
The wireless network connection is not working ................................................................ 87
Appendix C Electrostatic discharge .............................................................................................................. 88
Index ................................................................................................................................................................... 89
ix
x
1Welcome
After you set up and register the computer, it is important to take the following steps:
●Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows®
features.
TIP:To quickly return to the computer Start screen from an open app or the Windows desktop,
press the Windows button
on your keyboard. Pressing the Windows button again will
return you to the previous screen.
●
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, see
Connecting to a network on page 13.
●
Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer. For more information, see
Using antivirus software
on page 60.
●
Get to know your computer—Learn about your computer features. Refer to
Getting to know
your computer on page 4 and Navigating using the keyboard, touch gestures and pointing
devices on page 21 for additional information.
●
Find installed software—Access a list of the software preinstalled on the computer:
From the Start screen, type a, click Apps, and then select from the displayed options. For
details about using the software included with the computer, see the software manufacturer's
instructions, which may be provided with the software or on the manufacturer's website.
●
Back up your hard drive by creating recovery discs or a recovery flash drive. See
Backup and
recovery on page 68.
1
Finding information
The computer comes with several resources to help you perform various tasks.
ResourcesFor information about
Setup Instructions poster
●
How to set up the computer
●Help to identify computer components
Windows 8 Basics guideOverview of using and navigating with Windows® 8.
Help and Support
To access Help and Support on the Start screen,
select the HP Support Assistant app.
To obtain the latest information in this guide, contact
support. For U.S. support, go to
http://www.hp.com/go/
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
●Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●How to access support
Regulatory, Safety, and Environmental Notices
To access the user guides, select the HP Support
Assistant app on the Start screen, select My
computer, and then select User guides.
●Regulatory and safety information
●
Battery disposal information
Safety & Comfort Guide
To access the user guides, select the HP Support
Assistant app on the Start screen, select My
computer, and then select User guides.
– or –
Go to
http://www.hp.com/ergo.
●
Proper workstation setup, posture, health, and work habits
●Electrical and mechanical safety information
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP support telephone numbers
HP website
To obtain the latest information in this guide, contact
support. For U.S. support, go to
http://www.hp.com/go/
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
●Support information
●
Ordering parts and finding additional help
●
Accessories available for the device
2Chapter 1 Welcome
ResourcesFor information about
Limited Warranty*
To access this guide, from the Start screen, select the
HP Support Assistant app, select My computer, and
then select Warranty and services.
– or –
Go to
http://www.hp.com/go/orderdocuments.
Warranty information
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from
http://www.hp.com/go/orderdocuments or write to:
●
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT:Do NOT return your HP product to the addresses above. For U.S. support, go to
http://www.hp.com/go/
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Finding information3
2Getting to know your computer
Top
TouchPad
ComponentDescription
(1)TouchPad on/off buttonTurns the TouchPad on and off.
(2)TouchPad zoneMoves the pointer and selects or activates items on the
screen.
(3)Left TouchPad buttonFunctions like the left button on an external mouse.
(4)Right TouchPad buttonFunctions like the right button on an external mouse.
4Chapter 2 Getting to know your computer
Lights
ComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)
Mute light●Amber: Computer sound is off.
●
Off: Computer sound is on.
(3)
Microphone mute light●Amber: Muted.
●
Off: Microphone is on.
(4)
Wireless light ●White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
(5)Num lock lightOn: Num lock is on.
(6) TouchPad light
●
Amber: The TouchPad is off.
●Off: The TouchPad is on.
Top5
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in
combination with the fn key.
(2)fn keyExecutes frequently used system functions when
pressed in combination with a function key, the num lk
key, the esc key, or the b key.
(3)
Windows buttonReturns you to the Start screen from an open app or the
Windows desktop.
NOTE:Pressing the Windows button again will return
you to the previous screen.
(4) Function keysExecute frequently used system functions when pressed
in combination with the fn key.
(5)Embedded numeric keypad When the keypad is turned on, it can be used like an
external numeric keypad.
Each key on the keypad performs the function indicated
by the icon in the upper-right corner of the key.
(6)
Windows applications keyDisplays options for a selected object.
6Chapter 2 Getting to know your computer
Right
ComponentDescription
(1)Power buttonTurns power on and off.
(2)
Power light
●
On: The computer is on.
●Blinking: The computer is in the Sleep state.
●Off: The computer is off.
(3)Rotation lock buttonLocks screen orientation in either Landscape or
Portrait mode.
NOTE:When you move between notebook and
tablet configuration, the computer screen will
automatically change to vertical or horizontal. To
lock the current screen orientation, slide the
screen orientation button.
(4)Volume buttonLowers the volume.
(5)Volume buttonRaises the volume.
(6) SpeakerProduces sound.
(7)
Media Card ReaderSupports a micro SD High Capacity (SDHC)
memory card or an optional wireless micro
subscriber identity module (SIM)
(8)
Audio-out (headphone) jack/Audio-
in (microphone) jack
Produces sound when connected to optional
powered stereo speakers, headphones, earbuds,
a headset, or television audio. Also connects an
optional headset microphone.
WARNING!To reduce the risk of personal
injury, adjust the volume before putting on
headphones, earbuds, or a headset. For
additional safety information, see the Regulatory,
Safety, and Environmental Notices. To access
the user guides, select the HP Support
Assistant app on the Start screen, select My
computer, and then select User guides.
NOTE:When a device is connected to the jack,
the computer speakers are disabled.
NOTE:Be sure that the device cable has a 4-
conductor connector that supports both audio-out
(headphone) and audio-in (microphone).
(9)Docking portConnects an optional docking device.
Right7
Left
ComponentDescription
(1)VentEnables airflow to cool internal components.
NOTE:The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(2) SpeakerProduces sound.
8Chapter 2 Getting to know your computer
Rear
ComponentDescription
(1)
RJ-45 (network) jackConnects a network cable.
(2)
USB 3.0 ports (1)Connect optional USB 3.0 devices and provide
enhanced USB power performance.
NOTE:For details about different types of USB
ports, see
Using a USB device on page 45.
(3)
Security cable slotAttaches an optional security cable to the
computer.
NOTE:The security cable is designed to act as
a deterrent, but it may not prevent the computer
from being mishandled or stolen.
(4)
DisplayPortConnects an optional digital display device, such
as a high-performance monitor or projector.
(5)
USB 3.0 charging portConnects an optional USB device. The USB 3.0
charging port can also charge select models of
cell phones and MP3 players, even when the
computer is off.
NOTE:A USB charging port (also referred to as
a powered USB port) allows you to charge
connected USB devices. Standard USB ports will
not charge all USB devices or will charge using a
low current. Some USB devices require power
and require you to use a powered port.
NOTE:For details about different types of USB
ports, see
Using a USB device on page 45.
(6)Power connectorConnects an AC adapter.
(7)
AC adapter light
●
White: The AC adapter is connected and the
battery is charged.
●
Amber: The AC adapter is connected and
the battery is charging.
●Off: The computer is using DC power.
Rear9
Display
CAUTION:To prevent damage to the display hinges, , when in notebook configuration, do not
rotate the display counterclockwise, and do not force the rotating action.
10Chapter 2 Getting to know your computer
To change your notebook to a tablet
1.Rotate the display clockwise 180 degrees until the display faces backwards.
2.Lower the display over the keyboard.
To change the tablet back into a notebook, reverse these steps.
ComponentDescription
(1)Ambient light sensorBrightens or dims the display in response to ambient light.
(2)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(3)WWAN antennas (2)*Send and receive wireless signals to communicate with wireless
wide area networks (WWAN).
(4)Internal microphones (2)Record sound.
(5)Webcam lightOn: The webcam is in use.
(6)Webcam Records video and captures still photographs.
For information on using the webcam, access HP Support
Assistant. To access HP Support Assistant on the Start screen,
select the HP Support Assistant app.
(7)Windows Home buttonReturns you to the Start screen.
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access the user guides, select the HP Support Assistant
app on the Start screen, select My computer, and then select User guides.
Display11
Bottom
ComponentDescription
(1)Service coverContains the hard drive, the wireless LAN module slot,
the WWAN module slot (select models only), and the
memory module slots.
CAUTION:To prevent an unresponsive system,
replace the wireless module only with a wireless
module authorized for use in the computer by the
governmental agency that regulates wireless devices
in your country or region. If you replace the module
and then receive a warning message, remove the
module to restore computer functionality, and then
contact support through HP Support Assistant. To
access HP Support Assistant on the Start screen,
select the HP Support Assistant app.
(2)Vents (2)Enable airflow to cool internal components.
NOTE:The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
(3)
Near Field Communication (NFC)
antenna
With HP TouchZone, you can wirelessly connect,
communicate and transfer data/info to and from your
Near Field Communication (NFC)-compatible devices.
(4)Battery bayHolds the battery.
(5)
Battery bay cover release latchReleases the battery cover over the battery bay.
12Chapter 2 Getting to know your computer
3Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe
and access information from millions of websites using your computer and a wired or wireless
network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
●
Wireless local area network (WLAN) device—Connects the computer to wireless local area
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate
offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and
universities. In a WLAN, the mobile wireless device in your computer communicates with a
wireless router or a wireless access point.
●HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN)
device that gives you wireless connectivity over a much larger area. Mobile network operators
install base stations (similar to cell phone towers) throughout large geographic areas, effectively
providing coverage across entire states, regions, or even countries.
●
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in
Help and Support. To access HP Support Assistant on the Start screen, select the HP Support
Assistant app.
Using the wireless controls
You can control the wireless devices in your computer using these features:
●
Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless
button)
●
Operating system controls
Connecting to a wireless network13
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights,
depending on the model. All of the wireless devices on your computer are enabled at the factory, so
the wireless light is on (white) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of
individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light
is off, all wireless devices are off.
NOTE:On some models, the wireless light is amber when all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously.
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
1.From the Start screen, type n, and then select Settings..
2.Type network and sharing in the search box, and then select Network and Sharing
Center.
For more information, access HP Support Assistant. To access HP Support Assistant on the Start
screen, select the HP Support Assistant app.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other computers and accessories that are linked by a wireless router or a wireless access point.
NOTE:The terms wireless router and wireless access point are often used interchangeably.
●
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
that can accommodate a large number of computers and accessories and can separate critical
network functions.
●
A home or small office WLAN typically uses a wireless router, which allows several wireless and
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided
through a service provider or a public or corporate network).
14Chapter 3 Connecting to a network
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless computer to the
modem, and test the Internet service.
NOTE:Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
●
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider
●
A wireless router (2) (purchased separately)
●
A wireless computer (3)
NOTE:Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
Configuring a wireless router
For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.
NOTE:It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, disconnect the cable, and access the Internet through your wireless network.
Connecting to a wireless network15
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security. If you are concerned about the security of your computer in a
hotspot, limit your network activities to email that is not confidential and basic Internet surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. Take the following precautions to protect your WLAN:
●
Use a firewall.
A firewall checks both data and requests for data that are sent to your network, and discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
●
Use wireless encryption.
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over
the network. For more information, access HP Support Assistant. To access HP Support
Assistant on the Start screen, select the HP Support Assistant app.
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1.Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless
light is off, press the wireless button.
NOTE:On some models, the wireless light is amber when all wireless devices are off.
2.From the Windows desktop, tap and hold, or click the network status icon in the notification area,
at the far right of the taskbar.
3.Select your WLAN from the list.
4.Click Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then click OK to complete the connection.
NOTE:If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE:If you do not see the WLAN you want to connect to, from the Windows desktop, right-
click the network status icon, and then select Open Network and Sharing Center. Click Set up
a new connection or network. A list of options is displayed, allowing you to manually search
for and connect to a network or to create a new network connection.
After the connection is made, place the mouse pointer over the network status icon in the notification
area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE:The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
16Chapter 3 Connecting to a network
Using HP Mobile Broadband (select models only)
HP Mobile Broadband enables your computer to use WWANs to access the Internet from more
places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a
network service provider (called a mobile network operator), which in most cases is a cellular phone
network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage.
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to
stay connected to the Internet, send email, or connect to your corporate network whether you are on
the road or outside the range of Wi-Fi hotspots.
HP supports the following technologies:
●
HSPA (High Speed Packet Access), which provides access to networks based on the Global
System for Mobile Communications (GSM) telecommunications standard.
●
EV-DO (Evolution Data Optimized), which provides access to networks based on the code
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