Updating programs and drivers .......................................................................................................................... 52
Cleaning your computer ...................................................................................................................................... 52
Cleaning procedures ......................................................................................................................... 52
Cleaning the display ........................................................................................................ 53
Cleaning the sides or cover ............................................................................................. 53
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................ 53
Traveling with or shipping your computer .......................................................................................................... 53
9 Backup and recovery .................................................................................................................................... 55
Creating recovery media and backups ................................................................................................................ 55
Creating HP Recovery media (select products only) ........................................................................ 55
Using Windows tools ........................................................................................................................................... 56
Restore and recovery .......................................................................................................................................... 57
Recovering using HP Recovery Manager .......................................................................................... 57
What you need to know before you get started ............................................................ 57
Using the HP Recovery partition (select products only) ................................................ 58
Using HP Recovery media to recover ............................................................................. 58
Changing the computer boot order ................................................................................ 59
Removing the HP Recovery partition (select products only) ......................................... 60
10 Computer Setup (BIOS), TPM, and HP Sure Start ........................................................................................... 61
Using Computer Setup ......................................................................................................................................... 61
Starting Computer Setup .................................................................................................................. 61
Navigating and selecting in Computer Setup ................................................................................... 61
Restoring factory settings in Computer Setup ................................................................................. 62
Updating the BIOS ............................................................................................................................. 63
Determining the BIOS version ........................................................................................ 63
Downloading a BIOS update ........................................................................................... 63
Changing the boot order using the f9 prompt .................................................................................. 64
TPM BIOS settings (select products only) ........................................................................................................... 64
Using HP Sure Start (select products only) ......................................................................................................... 65
11 HP PC Hardware Diagnostics (UEFI) .............................................................................................................. 66
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 66
12 Specifications ........................................................................................................................................... 68
Input power .......................................................................................................................................................... 68
Operating environment ....................................................................................................................................... 68
13 Electrostatic Discharge .............................................................................................................................. 69
viii