Optimize for text or pictures ............................................................................................................. 90
Edge-to-edge copying ...................................................................................................................... 91
Clean the pickup rollers and separation pad in the document feeder ............................................. 91
Improve fax image quality .................................................................................................................................. 93
Check the scanner glass for dirt or smudges ................................................................................... 93
Check the send-fax resolution setting ............................................................................................. 93
Check the lightness/darkness setting .............................................................................................. 93
Check the Error Correction setting .................................................................................................... 94
Check the Fit-to-Page setting ........................................................................................................... 94
Clean the pickup rollers and separation pad in the document feeder ............................................. 94
Send to a different fax machine ....................................................................................................... 95
Check the sender's fax machine ........................................................................................................ 95
Solve wired network problems ........................................................................................................................... 96
Poor physical connection .................................................................................................................. 96
The computer is using the incorrect IP address for the product ...................................................... 96
The computer is unable to communicate with the product ............................................................. 96
The product is using incorrect link and duplex settings for the network ........................................ 97
New software programs might be causing compatibility problems ................................................ 97
The computer or workstation might be set up incorrectly .............................................................. 97
The product is disabled, or other network settings are incorrect ................................................... 97
Solve wireless network problems ....................................................................................................................... 98
Wireless connectivity checklist ......................................................................................................... 98
The product does not print after the wireless configuration completes ......................................... 99
The product does not print, and the computer has a third-party firewall installed ....................... 99
The wireless connection does not work after moving the wireless router or product ................... 99
Cannot connect more computers to the wireless product ............................................................... 99
The wireless product loses communication when connected to a VPN .......................................... 99
The network does not appear in the wireless networks list ............................................................ 99
The wireless network is not functioning ........................................................................................ 100
Perform a wireless network diagnostic test .................................................................................. 100
Reduce interference on a wireless network ................................................................................... 100
Solve fax problems ............................................................................................................................................ 102
Check the hardware setup .............................................................................................................. 102
Faxes are sending slowly ................................................................................................................ 103
Fax quality is poor ........................................................................................................................... 104
Fax cuts off or prints on two pages ................................................................................................ 104
9 Parts, supplies, and accessories .................................................................................................................. 105
Order parts, accessories, and supplies ............................................................................................................. 106
Customer self-repair parts ................................................................................................................................ 106
Accessories ........................................................................................................................................................ 106
vi ENWW
