Clear paper jams in Tray 2 ................................................................................................................................ 83
Clear paper jams in the rear door and the fuser area .................................................................................. 85
Clear paper jams in the duplexer (duplex models only) .............................................................................. 87
Clear paper jams in the output bin .................................................................................................................. 89
Improve print quality ............................................................................................................................................................. 91
Introduction ........................................................................................................................................................ 91
Update the printer rmware ............................................................................................................................ 92
Print from a dierent software program ....................................................................................................... 92
Check the paper-type setting for the print job ............................................................................................. 92
Check the paper type setting on the printer ............................................................................. 92
Check the paper type setting (Windows) .................................................................................. 92
Check the paper type setting (OS X) .......................................................................................... 92
Check toner-cartridge status ........................................................................................................................... 93
Print a cleaning page ......................................................................................................................................... 94
Visually inspect the toner cartridge or cartridges ........................................................................................ 95
Check paper and the printing environment ................................................................................................... 95
Step one: Use paper that meets HP specications ................................................................. 95
Step two: Check the environment .............................................................................................. 95
Step three: Set the individual tray alignment ........................................................................... 96
Try a dierent print driver ................................................................................................................................ 97
Check the EconoMode settings ....................................................................................................................... 98
Adjust Print Density ........................................................................................................................................... 98
Calibrate the printer to align the colors ......................................................................................................... 99
Adjust color settings (Windows) ................................................................................................................... 100
Print and interpret the print quality page ................................................................................................... 100
Resolving print quality problems ...................................................................................................................................... 102
Introduction ...................................................................................................................................................... 102
Troubleshoot print quality problems ........................................................................................................... 102
Solve wired network problems .......................................................................................................................................... 110
Introduction ...................................................................................................................................................... 110
Poor physical connection ............................................................................................................................... 110
The computer is unable to communicate with the printer ....................................................................... 110
The printer is using incorrect link and duplex settings for the network ................................................. 111
New software programs might be causing compatibility problems ....................................................... 111
The computer or workstation might be set up incorrectly ....................................................................... 111
The printer is disabled, or other network settings are incorrect ............................................................. 111
Solve wireless network problems ..................................................................................................................................... 112
Introduction ...................................................................................................................................................... 112
Wireless connectivity checklist ...................................................................................................................... 112
The printer does not print after the wireless conguration completes ................................................. 113
The printer does not print, and the computer has a third-party rewall installed ............................... 113
vi ENWW
