Calibrate the printer to align the colors ....................................................................................................... 119
Adjust color settings (Windows) ................................................................................................................... 120
Print and interpret the print quality page ................................................................................................... 121
Resolving print quality problems ...................................................................................................................................... 123
Introduction ...................................................................................................................................................... 123
Troubleshoot print quality problems ........................................................................................................... 123
Improve copy and scan image quality .............................................................................................................................. 131
Introduction ...................................................................................................................................................... 131
Check the scanner glass for dirt and smudges .......................................................................................... 131
Eliminate lines or streaks when using the document feeder .................................................................. 132
Check the paper settings ............................................................................................................................... 132
Check the image adjustment settings ......................................................................................................... 133
Optimize for text or pictures ......................................................................................................................... 135
Check the scanner resolution and color settings on the computer ........................................................ 136
Resolution and color guidelines ............................................................................................... 136
Color .............................................................................................................................................. 137
Edge-to-edge copying .................................................................................................................................... 137
Clean the pickup rollers and separation pad in the document feeder (fw models only) ..................... 138
Improve fax image quality .................................................................................................................................................. 139
Introduction ...................................................................................................................................................... 139
Check the scanner glass for dirt and smudges .......................................................................................... 139
Check the send-fax resolution settings ....................................................................................................... 139
Check the error-correction settings ............................................................................................................. 140
Check the t-to-page setting ........................................................................................................................ 140
Send to a dierent fax machine .................................................................................................................... 140
Check the sender's fax machine ................................................................................................................... 140
Solve wired network problems .......................................................................................................................................... 141
Introduction ...................................................................................................................................................... 141
Poor physical connection ............................................................................................................................... 141
The computer is using the incorrect IP address for the printer ............................................................... 141
The computer is unable to communicate with the printer ....................................................................... 142
The printer is using incorrect link and duplex settings for the network ................................................. 142
New software programs might be causing compatibility problems ....................................................... 142
The computer or workstation might be set up incorrectly ....................................................................... 142
The printer is disabled, or other network settings are incorrect ............................................................. 142
Solve wireless network problems (wireless models only) ............................................................................................ 143
Introduction ...................................................................................................................................................... 143
Wireless connectivity checklist ...................................................................................................................... 143
The printer does not print after the wireless conguration completes .................................................. 144
The printer does not print, and the computer has a third-party rewall installed ............................... 144
The wireless connection does not work after moving the wireless router or printer .......................... 144
ENWW vii
