IMPORTANT:Select products are congured with an Intel® Pentium® N35xx/N37xx series or a Celeron®
N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is
congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2
processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory
reset to restore the original settings.
v
vi Processor conguration setting (select products only)
Table of contents
1 Starting right ................................................................................................................................................ 1
Visit the HP Apps Store .......................................................................................................................................... 1
Best practices ......................................................................................................................................................... 1
More HP resources ................................................................................................................................................. 2
2 Getting to know your computer ...................................................................................................................... 4
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Top .......................................................................................................................................................................... 9
3 Connecting to a network .............................................................................................................................. 16
Connecting to a wireless network ....................................................................................................................... 16
Using the wireless controls ............................................................................................................... 16
Operating system controls ............................................................................................. 16
Connecting to a WLAN ....................................................................................................................... 17
Using HP Mobile Broadband (select products only) .......................................................................... 17
Using GPS (select products only) ...................................................................................................... 18
Using Bluetooth wireless devices (select products only) ................................................................. 18
Connecting Bluetooth devices ........................................................................................ 18
Connecting to a wired network—LAN (select products only) ............................................................................. 19
Sharing data and drives and accessing software ................................................................................................ 19
4 Enjoying entertainment features .................................................................................................................. 20
Using a webcam (select products only) ............................................................................................................... 20
Using an integrated 3D camera (select products only) ....................................................................................... 20
vii
Using audio .......................................................................................................................................................... 20
Using sound settings ......................................................................................................................... 21
Using video .......................................................................................................................................................... 22
Connecting video devices using an HDMI cable (select products only) ............................................ 22
Setting up HDMI audio .................................................................................................... 23
Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 23
Discovering and connecting to Intel WiDi certied displays (select Intel products only) ................ 23
5 Navigating the screen .................................................................................................................................. 24
Using TouchPad and touch screen gestures ........................................................................................................ 24
Tap ..................................................................................................................................................... 24
Using the keyboard and optional mouse ............................................................................................................. 26
Using the integrated numeric keypad ................................................................................................................. 27
6 Managing power .......................................................................................................................................... 28
Initiating and exiting Sleep and Hibernation ....................................................................................................... 28
Manually initiating and exiting Sleep ................................................................................................ 28
Manually initiating and exiting Hibernation (select products only) ................................................. 28
Setting password protection on wakeup (exiting Sleep or Hibernation) ......................................... 29
Using the power meter and power settings ........................................................................................................ 29
Running on battery power ................................................................................................................................... 30
Resolving a low battery level ............................................................................................................ 33
Resolving a low battery level when external power is available ................................... 33
Resolving a low battery level when no power source is available ................................. 33
Resolving a low battery level when the computer cannot exit Hibernation .................. 33
Storing a user-replaceable battery ................................................................................................... 33
Disposing of a user-replaceable battery .......................................................................................... 34
viii
Running on AC power ........................................................................................................................................... 34
Troubleshooting power problems ..................................................................................................... 35
Shutting down (turning o) the computer .......................................................................................................... 35
7 Maintaining your computer .......................................................................................................................... 37
Using Disk Defragmenter .................................................................................................................. 37
Using Disk Cleanup ............................................................................................................................ 37
Using HP 3D DriveGuard (select products only) ................................................................................ 37
Identifying HP 3D DriveGuard status .............................................................................. 38
Updating programs and drivers .......................................................................................................................... 38
Cleaning your computer ...................................................................................................................................... 38
Cleaning the display ........................................................................................................ 39
Cleaning the sides or cover ............................................................................................. 39
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 39
Traveling with or shipping your computer .......................................................................................................... 39
8 Securing your computer and information ....................................................................................................... 41
Using passwords .................................................................................................................................................. 41
Setting Windows passwords ............................................................................................................. 41
Using Windows Hello (select products only) ....................................................................................................... 42
Using Internet security software ......................................................................................................................... 42
Using antivirus software ................................................................................................................... 43
Using rewall software ..................................................................................................................... 43
Determining the BIOS version ........................................................................................................... 45
Downloading a BIOS update .............................................................................................................. 46
10 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 47
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 47
ix
11 Backing up, restoring, and recovering .......................................................................................................... 49
Creating recovery media and backups ................................................................................................................ 49
Creating HP Recovery media (select products only) ......................................................................... 49
Using Windows tools ........................................................................................................................................... 50
Restore and recovery ........................................................................................................................................... 51
Recovering using HP Recovery Manager ........................................................................................... 51
What you need to know before you get started ............................................................. 51
Using the HP Recovery partition (select products only) ................................................. 52
Using HP Recovery media to recover .............................................................................. 52
Changing the computer boot order ................................................................................ 53
Removing the HP Recovery partition (select products only) ......................................... 54
Input power .......................................................................................................................................................... 55
Contacting support .............................................................................................................................................. 57
Index ............................................................................................................................................................. 58
x
1Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to
learn about best practices after you set up your computer, fun things to do with your computer, and where to
nd additional HP resources.
Visit the HP Apps Store
The HP Apps Store oers a wide choice of popular games, entertainment and music apps, productivity apps,
and apps exclusive to HP that you can download to the desktop. The selection is updated regularly and
includes regional content and country-specicoers. Be sure to check the HP Apps Store frequently for new
and updated features.
IMPORTANT:You must be connected to the Internet to access the HP Apps Store.
To view and download an app:
1.Select the Start button, and then select the Store app.
‒ or –
Select the Store icon next to the taskbar search box.
2.Select the app you want to download, and then follow the on-screen instructions. When the download is
complete, the app appears on the All apps screen.
Best practices
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
●
Back up your hard drive by creating recovery media. See Backing up, restoring, and recovering
on page 49.
●
If you haven’t already done so, connect to a wired or wireless network. See details in Connecting to a
network on page 16.
●
Become familiar with the computer hardware and software. For more information, see Getting to know
your computer on page 4 and Enjoying entertainment features on page 20.
●
Update or purchase antivirus software. See Using antivirus software on page 43.
Visit the HP Apps Store1
More HP resources
To locate resources that provide product details, how-to information, and more, use this table.
ResourceContents
Setup Instructions
●
Overview of computer setup and features
HP support
For HP support, go to http://www.hp.com/support.
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
Safety & Comfort Guide
To access this guide:
▲
Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
▲
Select the Start button, select All apps, select HP,
and then select HP Documentation.
‒ or –
▲
Type support in the taskbar search box, and then
select the HP Support Assistant app. Select My PC,
select the Specications tab, and then select User
Guides.
‒ or –
▲
Click the question mark icon in the taskbar. Select My
PC, select the Specications tab, and then select
User Guides.
‒ or –
▲
Go to http://www.hp.com/ergo.
IMPORTANT:You must be connected to the Internet
to access the latest version of the user guide.
●
Proper workstation setup
●
Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
●
Electrical and mechanical safety information
Regulatory, Safety and Environmental Notices
To access this document:
▲
Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
▲
Select the Start button, select All apps, select HP,
and then select HP Documentation.
‒ or –
▲
Type support in the taskbar search box, and then
select the HP Support Assistant app. Select My PC,
select the Specications tab, and then select User
Guides.
‒ or –
●
Important regulatory notices, including information about proper
battery disposal, if needed.
2Chapter 1 Starting right
ResourceContents
▲
Click the question mark icon in the taskbar. Select My
PC, select the Specications tab, and then select
User Guides.
Limited Warranty*
To access this document:
▲
Select the Start button, select All apps, select HP
Help and Support, and then select HP
Documentation.
‒ or –
▲
Select the Start button, select All apps, select HP,
and then select HP Documentation.
‒ or –
▲
Type support in the taskbar search box, and then
select the HP Support Assistant app. Select My PC,
select the Specications tab, and then select User
Guides.
‒ or –
▲
Click the question mark icon in the taskbar. Select My
PC, select the Specications tab, and then select
User Guides.
‒ or –
▲
Go to http://www.hp.com/go/orderdocuments.
IMPORTANT:You must be connected to the Internet
to access the latest version of the user guide.
●
Specic warranty information about this computer
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you
can write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone
number, and postal address.
More HP resources3
2Getting to know your computer
Locating hardware
To nd out what hardware is installed on your computer:
▲
Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on your computer:
▲
Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
4Chapter 2 Getting to know your computer
Right side
ComponentDescription
(1)Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
(2)Drive light
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
NOTE:For information about HP 3D DriveGuard, see Using HP
3D DriveGuard (select products only) on page 37.
(3)Memory card readerReads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1.Hold the card label-side up, with connectors facing the
computer.
2.Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲
Press in on the card, and then remove it from the memory
card reader.
(4)USB 2.0 portConnects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(5)Optical driveDepending on your computer, reads an optical disc or reads and
writes to an optical disc.
NOTE:For disc compatibility information, type help in the
taskbar search box, select Help and Support, and then type
disc compatibility in the search box.
(6)Optical drive eject buttonOpens the optical drive.
(7)Security cable slotAttaches an optional security cable to the computer.
NOTE:The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
Right side5
Left side
ComponentDescription
(1)Power connectorConnects an AC adapter.
(2)AC adapter and battery light
●
White: The AC adapter is connected and the battery is fully
charged.
●
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery is
charging.
●
O: The battery is not charging.
(3)VentEnables air ow to cool internal components.
NOTE:The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(4)RJ-45 (network) jack/status lightsConnects a network cable.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
(5)HDMI portConnects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
(6)USB 3.0 portConnects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(7)USB 2.0 portConnects an optional USB device, such as a keyboard, mouse,
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