All specifications and information are subject to changes without further notice All specifications and information are subject to changes without further notice
Troubleshooting
1. No Image on Screen
a) Check if the power button has been switched on
b) Verify the brightness and contrast of the monitor is within the normal
setting.
c) Check if the power indicator is flashing. If so this indicates that the
monitor is not receiving the input signal.
d) If the signal indicator is notebook or laptop, make sure that the
signal has been switched to screen mode.
2. Non-focus Image
a) Check if the image signal cable is inserted properly (upright
position).
3. Flash Screen
a) The power is insufficient to connect the monitor or too weak.
b) To avoid magnetic field around the monitor, do not place these
devices close to it. Such as speakers, fluorescence lightings, AC
transformer, table fan, and etc.
c) By pressing the Exit key, the Auto Adjust Image function will
automatically apply optimizes settings to the display.
4. Wrong or Unusual Colour
a) If red, green, blue, or any of the colour disappears, check to see if
the signal cord is connected properly. If the plug is loosely
connected it might cause bad connection.
b) Try connecting to another PC for comparison.
5. The Whole Screen Appear Up and Down H-rolling Scan
a) Make sure that the input signal frequency is within 55 – 76Hz.
b) Re-tighten the signal cable.
6. How to Clean the Monitor
a) Make sure that the monitor power has been switched off.
b) Do not spray any liquid on the screen or the plastic panel directly.
7. When Cleaning the Screen
a) Use clean, soft no fur materials to clean the screen.
b) If it is still dirty, do add a little of non-ammonia liquid and non-alcohol
glass cleanser to clean the screen.
8. When Cleaning the Plastic Panel
a) Use soft dry cloth
b) To add a little of non-ammonia liquid and non-alcohol of non-
abrasion cleanser to clean surface if it is still unclean.
