Handleiding GreatCall Jitterbug Plus (pagina 112 van 122) (Engels)

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Customer Agreement

Customer Agreement 213212 Customer Agreement

4.3 Taxes, Fees And Assessments

We are required by law to charge you certain taxes, surcharges and assessments that will be included

on your bill. You are responsible for paying all taxes, surcharges and assessments associated with your

GreatCall products and services. These may change from time to time, and we may not be able to give

you advance notice about how these changes may affect you. Except as prohibited by law, we may also,

at our discretion, require you to pay regulatory and administrative fees to recover our costs of complying

with regulatory mandates and Universal Service fees or similarly imposed charges. Any customer who is

eligibleforanexemptionfromanytaxorfeemustprovideuswithaveriable,validandproperlyexecuted

tax-exemptcerticate.Anytaxexemptionappliesonlyafterthedatewereceivethecerticatefromyou

andhaveveriedyoureligibilityfortheexemption.

4.4 How We Calculate Your Bill

Yourbillisournoticetoyouofyourfees,chargesandotherimportantinformation.Itreectsthefees

and charges in effect for your service plan at the time they are incurred. We charge for usage after calls

are made or received and charge access and other fees in advance. The length of a call will be rounded

up to the next full minute. Charges start when you’re connected to an outgoing or incoming call and

end after you hang up your phone, the other party on your call hangs up, or the call ends through

disconnection. We only bill for calls that connect, including calls answered by machines. Standard

usage charges apply to toll-free calls. There may be additional usage charges for credit card or third

party Operator-assisted calls, which may be required in certain areas. You will incur usage charges

at a minimum rate of $0.35 per minute if you exceed your service plan minutes. Billing for usage and

related charges may sometimes be delayed. Delayed usage charges may be applied in the month

they appear on your bill against minutes included in your service plan for that month, rather than

against the included minutes for the month when you actually made or received the call. This may

result in charges higher than you’d expect in the later month.

4.5 Payments, Deposits, Credit Cards, And Checks

Payment is due in full as stated on your bill. IF WE DON’T RECEIVE PAYMENT IN FULL WHEN DUE, WE

MAY, TO THE EXTENT PERMITTED BY THE LAW OF THE STATE OF THE BILLING ADDRESS WE HAVE ON FILE

FOR YOU AT THE TIME, CHARGE YOU A LATE FEE UP TO 1.5 PERCENT A MONTH (18 PERCENT ANNUALLY)

OR A FLAT $5 A MONTH, WHICHEVER IS GREATER, ON UNPAID BALANCES. WE MAY ALSO CHARGE YOU

FOR ANY COLLECTION AGENCY FEES BILLED TO US FOR TRYING TO COLLECT FROM YOU. SHOULD WE

NOT RECEIVE YOUR LATE PAYMENT, WE MAY SUSPEND YOUR SERVICE UNTIL PAID IN FULL. WE RESERVE

THE RIGHT TO CHARGE A REASONABLE RECONNECTION FEE. IF YOUR ACCOUNT REMAINS UNPAID, WE

WILL CANCEL SERVICE FOR NON-PAYMENT. We reserve the right to require recurring credit card billing

for certain products or services. We also reserve the right to require an advance deposit (or an increased

deposit) from you based on your payment history and changes in your plan and/or the frequency of use

of our services. We’ll pay simple interest on any deposit at the rate the law requires. Please retain your

evidence of deposit. You agree that we can apply deposits, payments, or repayments in any order to any

amounts you owe us on your account(s). You can’t use a deposit to pay any bill unless we agree. We

will not honor limiting notations you make on or with your checks. We may charge you up to $25 for any

returned check or denied credit card charges, depending on applicable law.

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