E-mail Address: ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Phone #:
Initial:
State:
or
First Name:
Last Name:
Province:
Address: (Number and Street)
City:
Apt #:
Country:
Postal Code:
Model Number:
(Example: CDT-05)
Serial Number: (Located on back of most units)
Month Day Year
Date of Purchase:
Purchase Price:
.00
$
(EXCLUDING TAX)
Zip Code:
Age:
City:
or
Month Day Year
Date of Birth
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If you do not have internet access, fill out the form below and mail to the appropriate
address listed at the right side of this page.
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USA
GCI TECHNOLOGIES
Worldwide Headquarters
1 Mayfield Ave,
NJ 08837 • USA
Tel: (732) 346-0061
Fax (732) 346-0065
SPAIN
Spain • GCI-Technologies
S.A. • Caspe 172, 1A 08013
Barcelona, Spain
Tel: +34-93-436-37-00
Fax +34-93-347-69-61
FRANCE
GEMINI FRANCE
France • GCI-Technologies
S.A.R.L • Parc de l’Evénement,
1 Allée d’Effiat 91160
Longjumeau France
Tel: +33 (0) 1-69-79-97-70 Fax
+33 (0) 1-69- 79-97-80
Germany •
GCI Technologies GmbH
Lerchenstrasse 14 ,
Haus 3 – 2. Stock , 80995
München, Germany
Tel: +49(0)89 319 019 80
Fax: +49(0)89 319 019 818
UK
GCI TECHNOLOGIES
UK • GCI-Technologies •
Unit 44 The Brambles Enter-
prise Center, Waterberry
Drive, Waterlooville P07
7TH, UK.
Tel: 011-44-87-087 00880
Fax: 011-44-87-00990
EN FRANCE
En cas de panne, merci de contacter
votre revendeur. Tout appareil en
panne doit y être retourné, accompa-
gné de sa facture d'achat, de son em-
ballage
d'origine et d'un descriptif de panne.
L'appareil sera expédié au SAV de GCI
Technologies France. Tout produit
reçu sans facture sera réparé hors
garantie. L’appareil sera ensuite ré-ex-
pédié au revendeur.
IN SPAIN
En caso de mal funcionamiento de esta
unidad, por favor contacte con el Ser-
vicio de Atención al Cliente en el telé-
fono 93 436 37 00 que le asesorará
sobre el procedimiento correcto para
solucionarlo. En caso de ser necesario
enviar la unidad para su reparación, el
Servicio de Atención al Cliente le
proveerá de un número de incidencia,
así como de la dirección del Servicio de
Asistencia Técnica más cercano a su
residencia.
IN THE UNITED KINGDOM
In the event that you need service on
your Gemini product under warranty,
simply write a letter describing the
problem, along with your contact in-
formation. Make sure to enclose a
copy of your receipt for proof of war-
ranty information. You will be respon-
sible for shipping charges to Gemini
UK, and Gemini UK will pay to re-
turn the unit to you if it is considered
under warranty.
IN GERMANY
Die allgemeinen gesetzlichen
Gewährleistungen bleiben von den
Herstellergarantien unberührt. Der
Garantieanspruch erlischt bei Eingrif-
fen durch den Käufer oder durch
Dritte sowie bei unsachgemässer Be-
handlung.
Gewährleistungsansprüche sind auss-
chließlich gegenüber Ihrem Fach-
händler geltend zu machen.
WARRANTY AND REPAIR:
All Gemini products are designed and manufactured to the highest
standards in the industry. With proper care and maintenance, your product
will provide years of reliable service.
LIMITED WARRANTY
A. Gemini warrants its products to be free from defects in materials and
workmanship for One (1) year from the original purchase date.
Exceptions: Laser assemblies on CD Players, cartridges, and crossfaders
are covered for 90 days.
B. This limited warranty does not cover damage or failure caused by abuse,
misuse, abnormal use, faulty installation, improper maintenance or any re-
pairs other than those provided by an authorized Gemini Service Center.
C. There are no obligations of liability on the part of Gemini for conse-
quential damages arising out of or in connection with the use or perform-
ance of the product or other indirect damages with respect to loss of
property, revenues, of profit, or costs of removal, installation, or reinstalla-
tion. All implied warranties for Gemini, including implied warranties for
fitness, are limited in duration to One (1) year from the original date of
purchase, unless otherwise mandated by local statutes.
RETURN/REPAIR
A. In the U.S.A., please call our helpful Customer Service Representatives at
(732)346-0061, and they will be happy to give you a Return Authorization
Number (RA#) and the address of an authorized service center closest to
you.
B. After receiving an RA#, include a copy of the original sales receipt, with
defective product and a description of the defect. Send by insured freight
to: Gemini Sound Products Corp, and use the address provided by your
customer service representative. Your RA# must be written on the outside
of the package, or processing will be delayed indefinitely!
C. Service covered under warranty will be paid for by Gemini and returned
to you. For non-warrantied products, Gemini will repair your unit after
payment is received. Repair charges do not include return freight. Freight
charges will be added to the repair charges.
D. On warranty service, you pay for shipping to Gemini, we pay for return
shipping within the Continental United States. Alaska, Hawaii, Puerto
Rico, Canada, Bahamas, and the Virgin Islands will be charged for freight.
E. Please allow 2-4 weeks for return of your product. Under normal cir-
cumstances your product will spend no more than 10 working days at
Gemini. We are not responsible for shipping times.
