Symptoms Cause Action
The product is
parked for hours in
the charging station.
The product has operated the maximum cut-
ting time for the day.
Usual operation for the product. Refer to
Make an estimate of the necessary operating
time on page 24
.
The STOP button has been pushed. Open the hatch, enter the PIN code and
push the OK button. Push the Start button
and then close the hatch.
Parking mode is enabled. Change the operating mode. Refer to
Oper-
ating modes on page 31
.
The product does not operate if the battery
temperature is too high or too low.
Make sure that the charging station is put in
an area with protection from the sun.
Uneven mowing re-
sults.
The product operates for a small number of
hours per day.
Increase the cutting time. Refer to
To set the
schedule on page 23
.
For the shape of the work area it is necessa-
ry to adjust the settings for
Lawn Coverage
to cover all parts of the work area.
Change the settings of the areas where the
product starts to cut and how often. Refer to
To set the Lawn Coverage function on page
26
.
The work area is too large. Decrease the size of the work area or extend
the schedule. Refer to
To set the schedule
on page 23
.
Blunt blades. Replace all the blades. Refer to
Replace the
blades on page 35
.
Long grass in relation to the set cutting
height.
Increase the cutting height and then lower it
when the grass is shorter.
Collection of grass by the blade disc or
around the motor shaft.
Remove the collection of grass and clean the
product. Refer to
Clean the product on page
34
.
The battery state of
charge is high, but
the product goes
back to the charging
station.
To prevent to become blocked in a small
area, the product follows the guide wire to
the charging station.
Usual operation for the product.
6.6 Find breaks in the loop wire
Breaks in the loop wire are usually the result of
unintentional physical damage to the wire such as when
gardening with a shovel. In countries with ground frost,
also sharp stones that move in the ground can damage
the wire. Breaks can also occur due to the wire being
stretched excessively during installation.
Mowing the grass too low right after the installation can
damage wire insulation. Damage to the insulation may
not cause disruptions until several weeks or months
later. To avoid this, always select the maximum cutting
height the first weeks after installation and then lower
the height one step at a time every second week until
the desired cutting height has been reached.
A defective splicing of the loop wire can also lead to
disruptions several weeks after the splice was done. A
faulty splice can, for example, be the result of the
coupler not being pressed together hard enough with a
pair of pliers, or that a coupler of lower quality than the
original coupler has been used. Please first check all
known splices before further troubleshooting is done.
A wire break can be located by gradually halving the
distance of the loop where the break may have occurred
until there is only a very short section of the wire left.
The following method does not work if
ECO mode
is
activated. Make sure first that
ECO mode
is switched
off. Refer to
ECO mode on page 27
.
1. Check that the indicator lamp in the charging
station flashes blue, which indicates a break in the
boundary loop. Refer to
Indicator lamp in the
charging station on page 44
.
46 - Troubleshooting 1298 - 015 - 20.08.2021
