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Gaggenau DF270100F Handleiding

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User manual
DF270100F
Dishwasher
Gaggenau
en
2
Table of contents
Safety...............................................4
General information..........................4
Intended use.....................................4
Restriction on user group.................4
Safe installation ................................5
Safe use ...........................................6
Damaged appliance.........................8
Risk to children ................................8
Safety systems .................................9
Preventing material damage ........10
Safe installation ..............................10
Safe use .........................................10
Childproof lock..............................11
Electric childproof lock...................11
Environmental protection and
saving energy................................11
Disposing of packaging .................11
Saving energy.................................11
Zeolith drying ............................12
AquaSensor....................................12
Sensors ..........................................12
Installation and connection..........13
Scope of supply .............................13
Installing and connecting the ap-
pliance............................................13
Drainage connection ......................13
Drinking water connection .............14
Electrical connection ......................14
Familiarising yourself with
your appliance...............................15
Appliance .......................................15
Controls ..........................................16
Programmes ..................................19
Information for test institutes ..........20
Personalisation function .............20
Additional functions .....................21
Features.........................................21
Top basket .....................................22
Bottom basket................................24
Cutlery basket ................................25
Etagere ...........................................25
Folding prongs ...............................25
Baking sheet spray head ...............26
Optional extra cleaning area ..........26
Basket heights................................27
Before using for the first time ......28
Performing initial start-up ...............28
Water softening system................28
Overview of water hardness set-
tings................................................28
Setting the water softening sys-
tem .................................................29
Special salt.....................................29
Switching off the water softening
system ............................................30
Regeneration of the water
softening system ............................30
Rinse aid system...........................31
Rinse aid ........................................31
Setting the amount of rinse aid......31
Switching the rinse aid system
off ...................................................32
Detergent .......................................32
Suitable detergents ........................32
Unsuitable detergents ....................33
Information on detergents ..............33
Adding detergent ...........................34
Tableware ......................................34
Damage to glass and tableware ....35
Arrange tableware..........................35
Removing tableware.......................36
Basic operation .............................36
Opening appliance door ................36
Switching on the appliance ............36
en
3
Setting a programme .....................37
Setting additional functions ............37
Setting timer programming ............37
Starting the programme .................37
Interrupting programme .................37
Terminate programme....................38
Display programme information.....38
Switching off appliance ..................38
Basic settings................................39
Overview of basic settings .............39
Changing basic settings.................40
Setting the time ..............................41
HomeConnect ..............................41
HomeConnect quick start .............41
HomeConnect settings..................42
Remote Start ...............................42
Remote Diagnostics ......................42
Software update .............................42
Data protection...............................43
Cleaning and servicing.................43
Cleaning the tub.............................43
Cleaning products..........................43
Tips on appliance care...................43
Machine Care .............................44
Filter system ...................................45
Cleaning spray arms ......................46
Troubleshooting............................47
Appliance safety.............................47
Error code / Fault display / Sig-
nal...................................................48
Washing results..............................50
Home Connect problem.................56
Information on display panel..........57
Malfunctions ...................................57
Mechanical damage.......................58
Noise ..............................................58
Clean wastewater pump.................60
Transportation, storage and
disposal .........................................60
Removing the appliance ................60
Protect appliance from frost...........61
Transporting the appliance ............61
Disposing of old appliance ............61
Customer Service..........................61
Product number (E-Nr.), produc-
tion number (FD) and consecut-
ive numbering (Z-Nr.) .....................62
AQUA-STOP guarantee ..................62
Technical specifications...............62
Information regarding Free and
Open Source Software ...................63
Declaration of Conformity ..............64
en Safety
4
Safety
Please read the safety information to ensure that you use the ap-
pliance safely.
General information
¡Read this instruction manual carefully. Only this will ensure you
use the appliance safely and efficiently.
¡Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.
Intended use
Read the information on intended use to ensure that you use the
appliance correctly and safely.
Only use this appliance:
¡For cleaning household tableware.
¡In private households and in enclosed spaces in a domestic en-
vironment.
¡Up to an altitude of max. 2500m above sea level.
Restriction on user group
Avoid risks to children and vulnerable persons.
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Keep children under the age of 8 years away from the appliance
and power cable.
Safety en
5
Safe installation
Follow these safety instructions when installing the appliance.
WARNING‒Risk of injury!
Improper installation may cause injury.
▶When installing and connecting the appliance, follow the in-
structions in the manual and installation instructions.
WARNING‒Risk of electric shock!
¡Improper installation is dangerous.
▶Connect and operate the appliance only in accordance with
the specifications on the rating plate.
▶Connect the appliance to a power supply with alternating
current only via a properly installed socket with earthing.
▶The protective conductor system of the domestic electrical
installation must be properly installed.
▶Never equip the appliance with an external switching
device, e.g. a timer or remote control.
▶When the appliance is installed, the mains plug of the
power cord must be freely accessible. If free access is not
possible, an all-pole isolating switch must be installed in the
permanent electrical installation according to the installation
regulations.
▶When installing the appliance, check that the power cable is
not trapped or damaged.
¡Cutting through the supply hose or immersing the Aqua-Stop
valve in water is dangerous.
▶Never immerse the plastic housing in water. The plastic
housing on the supply hose contains an electric valve.
▶Never cut through the supply hose. The supply hose con-
tains electric power cables.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-ap-
proved adapters.
▶Do not use extension cables or multiple socket strips.
▶If the power cord is too short, contact Customer Service.
en Safety
6
▶Only use adapters approved by the manufacturer.
WARNING‒Risk of injury!
Hinges move when opening and closing the appliance door
and can cause injury.
▶If built-under or integrable appliances are not in a cavity so
that one side is accessible, the hinge area must be covered
at the side. Covers are available from Customer Service or
specialist outlets.
WARNING‒Risk of tipping!
Improper installation may cause the appliance to tip up.
▶Only install built-under or integrable appliances under a
continuous worktop that is securely connected to adjacent
cabinets.
Safe use
WARNING‒Risk of serious harm to health!
Failure to comply with safety instructions and directions for
use on packagings of detergent and rinse aid products may
cause serious harm to health.
▶Follow the safety instructions and directions for use on the
packagings of detergent and rinse aid products.
WARNING‒Risk of explosion!
¡Adding solvents to the interior of the appliance may cause ex-
plosions.
▶Never add solvents to the interior of the appliance.
¡Highly caustic alkaline or highly acidic cleaning agents in con-
junction with aluminium parts in the interior of the appliance
may cause explosions.
▶Never use highly caustic alkaline or highly acidic cleaning
agents, in particular commercial or industrial products, in
conjunction with aluminium parts (e.g. grease filters of ex-
tractor hoods or aluminium pans), e.g. for the Machine Care
programme.
Safety en
7
WARNING‒Risk of injury!
¡Leaving the appliance door open may result in injury.
▶Only open the appliance door to load or unload tableware
in order to prevent accidents, e.g. through tripping.
▶Do not sit or stand on the appliance door when open.
¡Knives and utensils with sharp points can cause injuries.
▶Arrange knives and utensils with sharp points in the cutlery
basket with the points downwards, on the knife shelf or in
the cutlery drawer.
WARNING‒Risk of scalding!
If you open the appliance door while the programme is run-
ning, hot water may splash out of the appliance.
▶Open the appliance door carefully if the programme is still
running.
WARNING‒Risk of electric shock!
¡An ingress of moisture can cause an electric shock.
▶Only use the appliance in enclosed spaces.
▶Never expose the appliance to intense heat or humidity.
▶Do not use steam- or high-pressure cleaners to clean the
appliance.
¡If the insulation of the power cord is damaged, this is danger-
ous.
▶Never let the power cord come into contact with hot appli-
ance parts or heat sources.
▶Never let the power cord come into contact with sharp
points or edges.
▶Never kink, crush or modify the power cord.
WARNING‒Risk of burns!
The blow opening of the Zeolith container becomes hot and
can cause burns.
▶Never touch the blow opening of the Zeolith container.
en Safety
8
Damaged appliance
Follow the safety instructions if the appliance is damaged.
WARNING‒Risk of electric shock!
¡If the appliance or the power cord is damaged, this is danger-
ous.
▶Never operate a damaged appliance.
▶Never operate an appliance with a cracked or fractured sur-
face.
▶Never pull on the power cord to unplug the appliance. Al-
ways unplug the appliance at the mains.
▶If the appliance or the power cord is damaged, immediately
unplug the power cord or switch off the fuse in the fuse box
and turn off the water tap.
▶"Call Customer Service." →Page61
▶Repairs to the appliance should only be carried out by
trained specialist staff.
¡Incorrect repairs are dangerous.
▶Repairs to the appliance should only be carried out by
trained specialist staff.
▶Only use genuine spare parts when repairing the appliance.
▶If the power cord of this appliance is damaged, it must be
replaced with a special connection cable, which is available
from the manufacturer or his Customer Service.
Risk to children
Follow the safety instructions if there are children in your home.
WARNING‒Risk of suffocation!
¡Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶Keep packaging material away from children.
▶Do not let children play with packaging material.
¡Children may breathe in or swallow small parts, causing them
to suffocate.
▶Keep small parts away from children.
▶Do not let children play with small parts.
Safety en
9
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶With redundant appliances, unplug the power cord. Then
cut through the cord and damage the lock on the appliance
door beyond repair so that the appliance door will no longer
close.
WARNING‒Risk of crushing!
With higher-level appliances, children can become crushed
between the appliance door and cabinet doors underneath.
▶Keep an eye on children when opening and closing the ap-
pliance door.
WARNING‒Risk of chemical burns!
Rinse aid and detergent may cause chemical burns to the
mouth, throat and eyes.
▶Keep children away from detergent and rinse aid products.
▶Keep children away from the appliance when open. The wa-
ter in the interior of the dishwasher is not drinking water. It
may contain residues of detergents and rinse aid.
WARNING‒Risk of injury!
Children may get their fingers caught in the slots of the tablet
collecting tray and injure themselves.
▶Keep children away from the appliance when open.
WARNING‒Risk of suffocation!
Children may become trapped in the appliance and suffocate.
▶Use the childproof lock if fitted.
▶Never let children play with or operate the appliance.
Safety systems
Protect children from possible hazards resulting from the appli-
ance.
The appliance is equipped with a "Childproof lock " →Page11.
en Preventing material damage
10
Preventing material damage
Preventing material dam-
age
Preventing material damage
Safe installation
Follow the instructions when installing
the appliance.
ATTENTION!
¡Improper installation of the appli-
ance may cause damage.
▶If the dishwasher is installed
above or below other domestic
appliances, follow the informa-
tion on installation in combina-
tion with a dishwasher in the in-
stallation instructions for the in-
dividual appliances.
▶If there is no information or if the
installation instructions do not in-
clude the relevant information,
contact the manufacturer of
these appliances to check that
the dishwasher can be installed
above or below these appli-
ances.
▶If no information is available
from the manufacturer, the dish-
washer should not be installed
above or below such appli-
ances.
▶To ensure the safe operation of
all domestic appliances, con-
tinue following the installation in-
structions for the dishwasher.
▶Do not install the dishwasher un-
der a hob.
▶Do not install the dishwasher
near heat sources, e.g. radiat-
ors, heat storage tanks, ovens
or other appliances that gener-
ate heat.
¡Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶Never kink, crush, modify or cut
through water hoses.
▶Only use the water hoses sup-
plied with the appliance or genu-
ine spare hoses.
▶Never re-use water hoses that
have been used before.
¡If the water pressure is too high or
too low, this may impair function-
ing of the appliance.
▶Make sure that the water pres-
sure in the water supply system
is min. 50kPa (0,5bar) and
max. 1000kPa (10bar).
▶If the water pressure exceeds
the maximum value specified, a
pressure-reducing valve must be
installed between the drinking
water connection and the hose
set of the appliance.
Safe use
Follow the instructions when using
the appliance.
ATTENTION!
¡Escaping water vapour can dam-
age fitted units.
▶When the programme ends,
leave the appliance to cool
down for a while before opening
the door.
¡Special salt can damage the tub
due to corrosion.
▶To make sure that any special
salt that escapes is washed out
of the tub, add the special salt
to the dispenser for special salt
immediately before the pro-
gramme starts.
¡Detergent may damage the water
softening system.
▶Only fill the dispenser of the wa-
ter softening system with special
dishwasher salt.
¡Unsuitable cleaning agents may
damage the appliance.
▶Do not use a steam cleaner.
Childproof lock en
11
▶So as not to scratch the finish
on the appliance, do not use
sponges with a rough surface or
abrasive cleaning agents.
▶To prevent corrosion, do not use
sponge cloths on dishwashers
with a stainless steel front or
rinse such cloths thoroughly
several times before using them
for the first time.
Childproof lock
Childproof lock
Childproof lock
The childproof lock lets you protect
children from possible hazards result-
ing from the appliance.
The appliance is equipped with an
electrical childproof lock.
Electric childproof lock
The electric childproof lock makes it
more difficult to open the appliance
door.
You can activate or deactivate the
electric childproof lock in the "Basic
settings" →Page39.
WARNING
Risk of suffocation!
Children may become trapped in the
appliance and thus suffocate.
▶Activate the electric childproof lock
and close the appliance door.
→"Opening appliance door",
Page36
Environmental protection and saving energy
Environmental protection
and saving energy
Environmental protection and saving energy
Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶Sort the individual components by
type and dispose of them separ-
ately.
Saving energy
If you follow these instructions, your
appliance will use less electricity and
less water.
Use the Eco50° programme.
The Eco50° programme is en-
ergy-efficient and environmentally
friendly.
→"Programmes", Page19
If you do not have much tableware to
wash, use the additional Half Load
function.1
The programme will adjust to a
lower load and consumption will
be reduced.
→"Additional functions", Page21
Change the sensor setting to the de-
fault.
Consumption is reduced.
→"Sensors", Page12
Zeolith drying automatically helps to
save energy.
→"Zeolith drying ", Page12
1Depending on the appliance specifications
en Environmental protection and saving energy
12
Zeolith drying
The appliance features a Zeolith con-
tainer. Zeolith drying lets you save
energy.
Zeolite is a mineral that can store
moisture and heat energy and then
release them again.
During dishwashing heat energy is
used to heat up the washing water
and dry the mineral.
During the drying phase moisture
from the interior of the dishwasher is
stored in the mineral and heat energy
is released. The heat energy is blown
out into the interior of the dishwasher
with dry air. This speeds up and im-
proves drying.
Zeolith drying therefore saves a great
deal of energy.
Tip:To avoid impairing Zeolith drying
performance, do not position table-
ware parts directly in front of the in-
take opening or the blow opening of
the Zeolith container.
Do not position heat-sensitive table-
ware parts directly in front of the blow
opening of the Zeolith container.
→"Appliance", Page15
AquaSensor
The AquaSensor is an optical meas-
uring device (light barrier) which
measures the turbidity of the rinsing
water. You can save water with the
AquaSensor.
Use of the AquaSensor depends on
the programme. If the soiling level is
high, the rinsing water is drained off
and replaced with fresh water. If the
soiling level is lower, the rinsing wa-
ter is used in the next wash cycle, so
reducing water consumption by 3-6
litres. In the automatic programmes
the temperature and run time are ad-
ditionally adjusted to the level of soil-
ing.
Sensors
The sensors adjust the programme
sequence and strength in the auto-
matic programmes depending on the
level and type of soiling.
The sensor has different sensitivity
settings that can be changed in the
basic settings.
→"Changing basic settings",
Page40
Sensor setting Description
Standard Optimum setting for a
mixed load and heavily
soiled tableware. Saves
both energy and water.
Sensitive Adjusts the programme
strength for effective re-
moval of food remnants
even with low soiling
levels. Energy and water
consumption are adjusted
accordingly.
Very sensitive Adjusts the programme
strength for difficult condi-
tions of use, e.g. stubborn
dried-on food remnants.
Recommended setting
when using organic or eco-
logical detergents contain-
ing low levels of active
agents. Energy and water
consumption are adjusted
accordingly.
Installation and connection en
13
Installation and connection
Installation and connec-
tion
Installation and connection
Scope of supply
After unpacking all parts, check for
any damage in transit and complete-
ness of the delivery.
If you have any complaints, contact
the dealer who sold you the appli-
ance or our Customer Service.
Note:The appliance was tested at
the factory to check it is in working
order. It is possible that water has left
marks on the appliance. These
marks will disappear after the first
wash cycle.
The delivery consists of the following:
¡Dishwasher
¡Operating instructions
¡Installation Instructions
¡Warranty
¡Installation material
¡Steam guard plate
¡Mains cable
¡Quick reference guide
Installing and connecting the
appliance
You can position your built-under or
integrable appliance in a fitted kit-
chen between wooden and plastic
walls. If you subsequently install your
dishwasher as a free-standing appli-
ance, you must stop it from tipping
over, e.g. by screwing it to the wall or
installing it under a continuous work-
top that is securely connected to ad-
jacent cabinets.
1. "Follow the safety instructions."
→Page4
2. "Follow the instructions for elec-
trical connection." →Page14
3. Check the Scope of supply and
the condition of the appliance.
4. Consult the installation instructions
for the installation dimensions re-
quired.
5. Make the appliance level using the
height-adjustable feet.
Make sure that the appliance is
standing on the floor securely.
6. "Install the drainage connection."
→Page13
7. "Install the drinking water connec-
tion." →Page14
8. Connect the appliance to the
power supply.
Drainage connection
Connect your appliance to drainage
connection so dirty water is dis-
charged via the wash cycle.
Installing the drainage connection
1. Consult the installation instructions
supplied for the steps required
here.
2. Connect the wastewater hose to
the outlet connection of the siphon
using the enclosed parts.
3. When doing so, check that the
wastewater hose is not kinked,
crushed or twisted.
4. Also check that there is no cover
in the drainage system preventing
the wastewater from being dis-
charged.
en Installation and connection
14
Drinking water connection
Connect your appliance to a drinking
water connection.
Installing the drinking water
connection
Note
¡If you are replacing the appliance,
you must use a new water supply
hose.
1. Consult the installation instructions
supplied for the steps required
here.
2. Connect the appliance to the drink-
ing water connection using the en-
closed parts.
Observe the "Technical data"
→Page62.
3. When doing so, check that the
drinking water connection is not
kinked, crushed or twisted.
Electrical connection
Connect your appliance to the power
supply.
Connecting the appliance to the
electricity supply
Notes
¡Please follow the "Safety instruc-
tions" →Page5.
¡Connect the appliance to alternat-
ing current only, in the range of
220 - 240V and 50Hz or 60Hz.
¡Please note that the water safety
system is only functional if there is
a power supply.
1. Insert the non-heating appliance
plug of the power cable into the
appliance.
2. Insert the mains plug of the appli-
ance into a nearby socket.
The connection data for the appli-
ance can be found on the rating
plate.
3. Check that the mains plug is inser-
ted properly.
Familiarising yourself with your appliance en
15
Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarising yourself with your appliance
Appliance
You can find an overview of the parts of your appliance here.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
1
Rating plate Rating plate with "E number and FD number"
→Page62.
The data you need for "Customer Service"
→Page61.
1Depending on the appliance specifications
en Familiarising yourself with your appliance
16
2
Detergent dispenser "Detergent" →Page32 is added to the detergent
dispenser.
3
Bottom basket "Bottom basket" →Page24
4
Dispenser for special salt Add the special salt to the dispenser for special salt.
→"Water softening system", Page28
5
Lower spray arm The lower spray arm washes the tableware in the bot-
tom basket.
If the tableware has not been washed properly, clean
the spray arms.
→"Cleaning spray arms", Page46
6
Tablet collecting tray During the wash cycle tablets automatically fall out of
the detergent dispenser into the tablet collecting tray
where they can fully dissolve.
7
Top basket Top basket
8
EmotionLight Interior lighting of the appliance.
→"Overview of basic settings", Page39
9
Cutlery shelf1"Cutlery shelf" →Page25
10
Upper spray arm The upper spray arm washes the tableware in the top
basket.
If the tableware has not been washed properly, clean
the spray arms.
→"Cleaning spray arms", Page46
11
Intake opening of the Zeolith con-
tainer
The intake opening is required for "Zeolith drying"
→Page12.
12
Blow opening of the Zeolith con-
tainer
The blow opening is required for "Zeolith drying "
→Page12.
13
Filter system "Filter system" →Page45
14
Cutlery basket "Cutlery basket" →Page25
15
Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid.
→"Rinse aid system", Page31
1Depending on the appliance specifications
Controls
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
With some buttons you can perform different functions.
Familiarising yourself with your appliance en
17
1 2 3 4 5 6 7 8 9 10
111213141516
1
ON/OFF button and reset button "Switching on the appliance" →Page36
"Switching off the appliance" →Page38
"Terminating the programme" →Page38
2
Programme buttons "Programmes" →Page19
3
Info button If you press , the display shows information
about selected programmes, basic settings and
additional functions.
If you press for approx. 3 seconds, you can
open the menu.
→"Changing basic settings", Page40
4
Rinse aid refill indicator "Rinse aid system" →Page31
5
Special salt refill indicator "Water softening system" →Page28
6
Display Remote Start 1If you have activated the function and are con-
trolling the appliance via the HomeConnect app,
the display lights up on the appliance.
7
WLAN display "Home Connect" →Page41
8
Timer programming "Setting timer programming" →Page37
9
Remote Start →"Remote Start ", Page42
10
Programme buttons and additional
functions
"Programmes" →Page19
"Additional functions" →Page21
11
Start button "Starting the programme" →Page37
1Depending on the appliance specifications
en Familiarising yourself with your appliance
18
12
buttons You can use these buttons to scroll between the
basic settings.
→"Changing basic settings", Page40
13
Setting buttons "Changing basic settings" →Page40
14
Door opener1"Opening the appliance door" →Page36
15
Display1The display shows information about pro-
grammes, basic settings or additional functions.
You can change the basic settings via the display
and the setting buttons.
→"Changing basic settings", Page40
16
Display The display shows information about pro-
grammes, basic settings or additional functions.
You can change the basic settings via the display
and the setting buttons.
→"Changing basic settings", Page40
1Depending on the appliance specifications
Programmes en
19
Programmes
Programmes
Programmes
You can find an overview of the pro-
grammes that can be selected here.
Different programmes, which can be
found on the control panel of your
appliance, are available depending
on the appliance configuration.
The running time may vary depend-
ing on the programme selected. The
running time depends on the water
temperature, the quantity of table-
ware, the level of soiling and the ad-
ditional function selected. The run-
ning time will change if the rinse aid
system is switched off or rinse aid
needs to be added.
The consumption values can be
found in the quick reference guide.
The consumption values relate to
normal conditions and a water hard-
ness of 16-20°E. Different influen-
cing factors such as water temperat-
ure or pipe pressure may result in
deviations.
Programme Use Programme sequence Additional func-
tions
Auto 35-45°
Tableware:
¡Cleaning delicate table-
ware, cutlery, temperat-
ure-sensitive plastics,
glasses and stemware in
the stemware basket.
Level of soiling:
¡Removing lightly adher-
ing fresh food remnants.
Sensor-controlled:
¡Optimised by sensors de-
pending on the soiling of
the washing water.
Half Load
Intensive
→"Additional
functions",
Page21
Auto 45-65°
Tableware:
¡Cleaning mixed table-
ware and cutlery.
Level of soiling:
¡Removing common
household food remnants
lightly dried-on.
Sensor-controlled:
¡Optimised by sensors de-
pending on the soiling of
the rinsing water.
All
→"Additional
functions",
Page21
Auto 65-75°
Tableware:
¡Pots and pans, non-fra-
gile tableware and cut-
lery.
Level of soiling:
¡Removing stubborn
burned or dried-on food
remnants containing
starch and protein.
Sensor-controlled:
¡Optimised by sensors de-
pending on the soiling of
the rinsing water.
All
→"Additional
functions",
Page21
en Programmes
20
Programme Use Programme sequence Additional func-
tions
Eco 50°
Tableware:
¡Cleaning mixed table-
ware and cutlery.
Level of soiling:
¡Removing common
household food remnants
lightly dried-on.
Most economical pro-
gramme:
¡Pre-Rinse
¡Cleaning 50°C
¡Intermediate rinse
¡Final rinse 35°C
¡Drying
All
→"Additional
functions",
Page21
Quick Wash
Tableware:
¡Cleaning delicate table-
ware, cutlery, temperat-
ure-sensitive plastics and
glasses.
Level of soiling:
¡Removing lightly adher-
ing fresh food remnants.
Time-optimised:
¡Cleaning 45°C
¡Intermediate rinse
¡Final rinse 50°C
→"Additional
functions",
Page21
Machine Care
Only when using unloaded
appliance.
Machine Care 70°C None
Personalisation
function
---
Note:The relatively long running time
in the Eco50° programme is due to
longer soaking and drying times. This
results in optimal consumption val-
ues.
Information for test institutes
Test institutes are provided with in-
formation for comparability tests, e.g.
according to EN60436.
These are the conditions for conduct-
ing the tests, however they are not
the results or consumption values.
E-mail enquiries to: dishwasher@test-
appliances.com
The product number (E-Nr.) and the
production number (FD) are required
here. They can be found on the rat-
ing plate on the appliance door.
Personalisation function
You can save a combination of a pro-
gramme and an additional function to
the button.
You can save the program via the
Home Connect app or on the appli-
ance.
The pre-rinse program is saved to
this button at the factory. Pre-rinse is
suitable for all types of tableware.
The tableware undergoes intermedi-
ate cleaning via cold rinsing.
Tip:You can use the Home Connect
app to download additional pro-
grammes and save them to the
button.1
1Depending on the appliance specifications
Additional functions en
21
Saving Personalisation function
on the appliance
1. Press ⁠.
2. Press the right programme button.
→"Programmes", Page19
3. Press the button for the relevant
additional function.
→"Additional functions", Page21
4. Press for approx. 3seconds.
aThe selected programme and the
additional function will flash.
a flashes.
aThe programme and the additional
function are saved.
Tip:To reset the programme, either
use the Home Connect app or reset
your appliance back to the factory
settings.
→"Overview of basic settings",
Page39
Additional functions
Additional functions
Additional functions
You can find an overview of the addi-
tional functions that can be selected
here. Different additional functions,
which can be found on the control
panel of your appliance, are available
depending on the appliance configur-
ation.
Additional func-
tion
Use
Half Load
¡Switch on with small
loads.
¡It is recommended
adding less detergent
to the detergent dis-
penser than for a full
machine load.
¡The run time is
shortened.
¡Energy and water con-
sumption are reduced.
Additional func-
tion
Use
Intensive
¡Switch on with mixed
loads containing table-
ware with different soil-
ing levels, e.g. place
very soiled pots and
pans in the bottom bas-
ket and normally soiled
tableware in the upper
basket.
¡The spray pressure in
the bottom basket is in-
creased and the max-
imum programme tem-
perature held longer.
This will increase the
run time and energy
consumption.
Power
¡The run time is
shortened by 15% to
75% depending on the
rinse programme.
¡The additional function
can be activated before
the start of the pro-
gramme and at any
time when the pro-
gramme is running.
¡Energy and water con-
sumption are increased.
Features
Features
Features
You can find an overview of the pos-
sible features of your appliance and
how to use them here.
These features depend on the model
of your appliance.
en Features
22
Top basket
Arrange cups and glasses in the top
basket.
You can adjust the height of the top
basket to make room for larger items
of tableware.
Adjusting top basket with side
levers
To wash large items of tableware in
the baskets, adjust the shelf position
of the top basket.
1. Pull out the top basket.
2. To prevent the basket from sud-
denly dropping down, hold the
side of the basket by the top edge.
3. Press in the levers on the right and
left on the outside of the basket.
The basket can then slip down
slightly.
4. Raise or lower the basket evenly to
the right level.
→"Basket heights", Page27
Check that the basket is level on
both sides.
5. Slide the basket back in.
Adjusting top basket with side
levers
To wash large items of tableware in
the baskets, adjust the shelf position
of the top basket.
1. Pull out the top basket.
2. To prevent the basket from sud-
denly dropping down, hold the
side of the basket by the top edge.
3. Press in the levers on the right and
left on the outside of the basket.
The basket can then slip down
slightly.
Features en
23
4. Raise or lower the basket evenly to
the right level.
→"Basket heights", Page27
Check that the basket is level on
both sides.
5. Slide the basket back in.
Removing the top basket
1. Pull the top basket right out ⁠.
2. Lift the basket forwards out of the
catches ⁠.
1
2
3. Lower the basket and pull out.
4. Slide the guide rails into the appli-
ance.
Installing the top basket
1. Pull the guide rails of the top bas-
ket out of the appliance ⁠.
2. Insert the top basket ⁠.
1
2
Observe the position of the detent
pins.
3. Lift the basket slightly and guide
the rear detent pins into the rear
locking hooks of the guide rails ⁠.
4. Lower the basket and press the
front detent pins into the notches
⁠.
aThe basket clicks into position.
5. Slide the basket back into the ap-
pliance ⁠.
1
2
3
en Features
24
Bottom basket
Arrange pans and plates in the bot-
tom basket.
a
Cutlery basket 1
Large plates up to a diameter of
31cm can be arranged in the bottom
basket as shown.
Removing the bottom basket
1. Pull the bottom basket right out.
2. Lift the basket out of the front hold-
ers and pull forwards slightly.
3. Lift the basket out of the rear hold-
ers.
4. Slide the guide rails into the appli-
ance.
Installing the bottom basket
1. Pull the guide rails of the bottom
basket out of the appliance.
2. Insert the bottom basket into the
rear holders and slide back slightly
⁠.
3. Lower the basket and insert into
the front holders ⁠.
1
2
4. Slide the basket back into the ap-
pliance.
1Depending on the appliance specifications
Features en
25
Cutlery basket
Arrange cutlery in the cutlery basket,
always without sorting it and with the
sharp points downwards.
Etagere
Use the cutlery shelf and space un-
derneath for small cups and glasses
or for large items of cutlery, e.g.
cooking spoons or serving cutlery.
If you do not need the cutlery shelf,
you can fold it up.
Folding prongs
Use the folding prongs to position
tableware securely, e.g. plates.
You can fold the prongs down to po-
sition pans, bowls and glasses
better.1
Folding down prongs1
If you do not need the prongs, fold
them down.
1. Push the lever forwards and fold
down the prongs ⁠.
12
2. To use the prongs again, fold them
back up.
aThe prongs audibly click into posi-
tion.
1Depending on the appliance specifications
en Features
26
Baking sheet spray head
Use the baking sheet spray head to
clean large items of tableware, e.g.
trays, grilles and plates.
Arrange max. 2baking sheets and
2grilles as shown to ensure that the
spray jet can reach all parts.
Note:Check that the appliance is al-
ways operated with the top basket or
the baking sheet spray head.
Inserting baking sheet spray head
Use the baking sheet spray head in-
stead of the top basket to clean large
trays, grilles and plates.
1. "Remove top basket." →Page23
2. Insert the baking sheet spray head
in the holder and turn to the
right ⁠.
aThe baking sheet spray head
clicks into position.
Removing baking sheet spray head
If you no longer require the baking
sheet spray head, remove it from the
appliance.
1. Turn the baking sheet spray head
anticlockwise and remove from the
holder.
2. "Insert the top basket in the appli-
ance." →Page23
Optional extra cleaning area
Use the Optional extra cleaning area
in the top basket to clean all types of
glasses gently yet thoroughly.
Selecting Optional extra cleaning
area
Note:If you operate your appliance
with the Optional extra cleaning area
switched on, consumption will in-
crease.
1. Pull out the top basket.
Features en
27
2. Set the slider to ON or OFF.
3. Push in the top basket.
Cleaning Optional extra cleaning
area
Limescale and soiling from the dish-
washing water can block the nozzles.
Note:Always operate the appliance
with the Optional extra cleaning area
fitted.
1. Pull out the top basket.
2. Pull the tab on the Optional extra
cleaning area up and forwards
⁠.
3. Set the slider to ON.
4. Clean under running water.
5. Place the Optional extra cleaning
area in the top basket and lock in
position ⁠.
Check that the mounts are in the
correct position.
aThe Optional extra cleaning area
audibly clicks into position ⁠.
6. Push in the top basket.
Basket heights
Set the baskets at the right height.
Appliance height 81.5cm with cutlery basket
Setting Top basket Bottom basket
1 max. ø 22 cm 31 cm
2 max. ø 24.5 cm 27.5 cm
3 max. ø 27 cm 25 cm
en Before using for the first time
28
Before using for the first time
Before using for the
first time
Before using for the first time
Configure the settings for initial start-
up.
Performing initial start-up
On initial start-up or after a reset to
the factory settings, you will need to
make settings.
Tip:Connect your appliance to a mo-
bile device. You can conveniently
change all settings via the
HomeConnect app.
→"HomeConnect quick start",
Page41
Requirement:"The appliance has
been installed and connected."
→Page13
1. "Add special salt." →Page29
2. "Add rinse aid." →Page31
3. Switch on the appliance.
aThe display shows the settings for
initial start-up.
4. Press repeatedly until the display
shows the required setting.
Note:If you select Initial start-up
HomeConnect here, make further
settings using the HomeConnect
app on your mobile device.
You can change the settings for
initial start-up and other "Basic set-
tings" →Page39 on the appli-
ance at any time or use the
HomeConnect app on your mo-
bile device.
5. Press or repeatedly until the
display shows the right value.
You can change several settings.
6. To save the settings, press for
approx. 3seconds.
Water softening system
Water softening system
Water softening system
Hard water leaves limescale on the
tableware as well as the washing
tank and parts of the appliance may
become blocked.
To ensure good dishwashing results,
you can treat the water with special
salt and the water softening system.
To avoid damage to the appliance,
water with a hardness above 9 °E
must be softened.
Overview of water hardness settings
You can find an overview of the water hardness values that can be selected
here.
You can find out how hard your water is from your local water company or by
using a water hardness tester.
Water hardness °E Hardness range mmol/l Setting value
0 - 8 Soft 0 - 1.1 0 - 8
9 - 10 Soft 1.2 - 1.4 9 - 10
11 - 12 Medium 1.5 - 1.8 11 - 12
13 - 15 Medium 1.9 - 2.1 13 - 15
16 - 20 Medium 2.2 - 2.9 16 - 20
21 - 26 Hard 3.0 - 3.7 21 - 26
27 - 38 Hard 3.8 - 5.4 27 - 38
Water softening system en
29
Water hardness °E Hardness range mmol/l Setting value
39 - 62 Hard 5.5 - 8.9 39 - 62
Note:Set the water hardness determ-
ined on your appliance.
→"Setting the water softening sys-
tem", Page29
With a water hardness of 0 - 8°E
you can dispense with special salt
and switch off the water softening
system.
→"Switching off the water softening
system", Page30
Setting the water softening
system
Set the water hardness on your appli-
ance.
1. Determine the water hardness and
the appropriate setting value.
→"Overview of water hardness set-
tings", Page28
2. Press ⁠.
3. To open the basic settings, press
for approx. 3seconds.
4. Press repeatedly until the display
shows "Water hardness".
5. Press or repeatedly until the
right water hardness has been set.
The value 16 - 20 is set at the fact-
ory.
6. To save the settings, press for
approx. 3seconds.
Special salt
You can use special salt to soften
water.
Adding special salt
If the special salt refill indicator lights
up, add special salt to the dispenser
for special salt just before the pro-
gramme starts. The amount of spe-
cial salt required depends on the wa-
ter hardness: the higher the water
hardness, the greater the amount of
special salt required.
ATTENTION!
¡Detergent may damage the water
softening system.
▶Only fill the dispenser of the wa-
ter softening system with special
dishwasher salt.
¡Special salt can damage the tub
due to corrosion.
▶To make sure that any special
salt that escapes is washed out
of the tub, add the special salt
to the dispenser for special salt
immediately before the pro-
gramme starts.
1. Unscrew the lid of the dispenser
for special salt and remove.
2. On initial start-up: Fill the dispenser
right up with water.
en Water softening system
30
3. Note:Only use special salt for
dishwashers.
Do not use salt tablets.
Do not use table salt.
Add the special salt to the dis-
penser.
a
Funnel 1
Fill the dispenser right up with spe-
cial salt. The water in the dis-
penser is displaced and forced
out.
4. Place the lid back on the dis-
penser and turn to close.
Switching off the water
softening system
If you find the special salt refill indic-
ator irritating, e.g. when using com-
bined detergents with salt replace-
ment substances, you can switch the
salt refill indicator off.
Note
To avoid damage to the appliance, only
switch off the water softening system in
the following cases:
¡The water hardness is max. 26°E
and you are using combined deter-
gents with salt replacement sub-
stances. According to manufactur-
ers, combined detergents with salt
replacement substances can gen-
erally only be used up to a water
hardness of 26°E without adding
special salt.
¡The water hardness is 0 - 8°E.
You do not need to use special
salt.
1. Press ⁠.
2. To open the basic settings, press
for approx. 3seconds.
3. Press repeatedly until the display
shows "Water hardness".
4. Press or repeatedly until the
display shows 0 - 8.
5. To save the settings, press for
approx. 3seconds.
aThe water softening system is
switched off and the salt refill indic-
ator is deactivated.
Regeneration of the water
softening system
In order to obtain fault-free function of
the water softening system, the appli-
ance performs regeneration of the
water softening system at regular in-
tervals.
Regeneration of the water softening
system takes place before the end of
the main rinse cycle in all pro-
grammes. It will increase the run time
and consumption values, e.g. water
and electricity.
Overview of consumption values
with regeneration the water
softening system
Here you can find an overview of the
maximum additional run time and
consumption values during regenera-
tion of the water softening system.
Regeneration of the water softening
system after x rinse cycles
6
Additional run time in minutes 7
1Depending on the appliance specifications
Rinse aid system en
31
Additional water consumption in
litres
5
Additional power consumption in
kWh
0.05
The consumption values specified
are laboratory measurements determ-
ined in accordance with the currently
applicable standard and using the
Eco 50° programme and the factory
value of the water hardness is set to
16 - 20°E.
Rinse aid system
Rinse aid system
Rinse aid system
You can use the rinse aid system
and rinse aid to get tableware and
glasses rinsed perfectly without
marks.
Rinse aid
For optimum drying results, use rinse
aid.
Only use rinse aid for domestic dish-
washers.
Adding rinse aid
If the display shows "Please add
rinse aid. ", add rinse aid. Only use
rinse aid for domestic dishwashers.
1. Press the catch on the lid of the
dispenser for rinse aid and lift
⁠.
1
2
2. Add rinse aid up to the max mark.
max
3. If rinse aid spills out, remove it
from the tub.
Spilled rinse aid can cause ex-
cessive frothing during the wash
cycle.
4. Close the lid of the dispenser for
rinse aid.
aThe lid clicks into position.
Setting the amount of rinse
aid
If there are streaks or water marks on
tableware, change the amount of
rinse aid.
1. Press ⁠.
2. To open the basic settings, press
for approx. 3seconds.
3. Press repeatedly until the display
shows "Rinse aid dispenser".
4. Press or repeatedly until the
right amount of rinse aid has been
set.
– A low setting adds less rinse aid
during the wash cycle and re-
duces streaking on tableware.
– A higher setting adds more
rinse aid during the wash cycle,
reduces water marks and im-
proves the drying result.
5. To save the settings, press for
approx. 3seconds.
en Detergent
32
Switching the rinse aid sys-
tem off
If you find the rinse aid refill indicator
irritating, e.g. when using combined
detergents with a rinse aid compon-
ent, you can switch the rinse aid sys-
tem off.
Tip:The function of rinse aid is lim-
ited with combined detergents. You
will generally get better results using
rinse aid.
1. Press ⁠.
2. To open the basic settings, press
for approx. 3seconds.
3. Press repeatedly until the display
shows "Rinse aid dispenser".
4. Press or repeatedly until the
display shows 0.
5. To save the settings, press for
approx. 3seconds.
aThe rinse aid system is switched
off and the rinse aid refill indicator
is deactivated.
Detergent
Detergent
Detergent
Find out which detergents are suit-
able for your appliance.
Suitable detergents
Only use detergents that are suitable
for dishwashers. Both separate and
combined detergents are suitable.
For optimum washing and drying res-
ults, use separate detergent, adding
"Special salt" →Page29 and "Rinse
aid" →Page31 separately.
Modern, powerful detergents mainly
use a low-alkaline formulation with
enzymes. Enzymes break down
starch and remove protein. Oxygen-
based bleaching agents are generally
used to remove coloured marks, e.g.
tea or ketchup.
Note:Follow the manufacturer's in-
structions for each detergent.
Detergent Description
Tabs Tabs are suitable for all
cleaning functions and do
not need to be measured
out.
With shorter "Pro-
grammes" →Page19 tabs
sometimes do not dissolve
entirely and leave residues
of detergent. This may im-
pair the cleaning effect.
Powder deter-
gent
Powder detergent is re-
commended for shorter
"Programmes" →Page19.
The dosage can be adjus-
ted to the level of soiling.
Liquid detergent Liquid detergent works
faster and is recommen-
ded for shorter "Pro-
grammes" →Page19
without PreRinse.
Sometimes liquid deter-
gent may leak out despite
the detergent dispenser
being closed. This is not a
fault and is non-critical if
you remember the follow-
ing:
¡Only choose a pro-
gramme without PreR-
inse.
¡Do not select timer pro-
gramming for starting
the programme.
The dosage can be adjus-
ted to the level of soiling.
Tip:Suitable detergents are available
online via our website or from "Cus-
tomer Service" →Page61.
Detergent en
33
Separate detergents
Separate detergents are products
that do not contain components other
than detergent, e.g. powder deter-
gent or liquid detergent.
With powder and liquid detergent the
dosage can be individually adjusted
to the level of soiling of the table-
ware.
For better washing and drying results
and to avoid damage to the appli-
ance, please additionally use "Spe-
cial salt" →Page29 and "Rinse aid"
→Page31.
Combined detergent
Besides conventional separate deter-
gents, a number of products are
available with additional functions.
These products contain not only de-
tergent but also rinse aid and salt re-
placement substances (3in1) and,
depending on the combination (4in1,
5in1,...), additional components such
as glass protection or stainless steel
cleaner.
According to manufacturers, com-
bined detergents generally only func-
tion up to a water hardness of 26°E.
With a water hardness above 26°E
you will need to add special salt and
rinse aid. For the best washing and
drying results we recommend using
special salt and rinse aid from a wa-
ter hardness of 17°E. If you are us-
ing combined detergent, the washing
programme is adjusted automatically
to ensure the best possible washing
and drying result.
Unsuitable detergents
Do not use detergent which could
cause damage to the appliance or
present a risk to health.
Detergent Description
Hand washing-up
liquid
Hand washing-up liquid
can cause increased froth-
ing and damage the appli-
ance.
Detergent con-
taining chlorine
Chlorine residue on table-
ware may present a risk to
health.
Information on detergents
Follow the instructions on detergents
in everyday use.
¡Detergents marked as "organic" or
"ecological" (environmentally
friendly) generally contain lower
levels of active agents or com-
pletely dispense with certain sub-
stances. The cleaning effect may
be restricted here.
¡Set the rinse aid and the water
softening system to the separate
detergent or combined detergent
in use.
¡According to manufacturers, com-
bined detergents with salt replace-
ment substances can only be used
up to a certain water hardness,
usually 26°E, without adding spe-
cial salt. For the best washing and
drying results we recommend us-
ing special salt from a water hard-
ness of 17°E.
¡To prevent sticking, only touch de-
tergents in a water-soluble pouch
with dry hands and only ever place
them in a dry detergent dispenser.
¡Even if the rinse aid and special
salt refill indicators light up, wash-
ing programmes will run properly
with combined detergents.
en Tableware
34
¡The function of rinse aid is limited
with combined detergents. You will
generally get better results using
rinse aid.
¡Use tablets with a special drying
performance.
Adding detergent
1. To open the detergent dispenser,
press the locking latch.
2. Add the detergent to the dry deter-
gent dispenser.
15 ml
25 ml
50 ml
If you are using tablets, one is
enough. Insert the tablets in a hori-
zontal position.
If you are using powder or liquid
detergent, follow the manufac-
turer's instructions and quantities
for dosage in the detergent dis-
penser.
20ml–25ml detergent is suffi-
cient for normal soiling. If table-
ware is only lightly soiled, slightly
less than the amount of detergent
specified is usually sufficient.
3. Close the lid of the detergent dis-
penser.
aThe lid clicks into position.
aThe detergent dispenser will open
automatically at the optimum time
during the programme. Powder or
liquid detergent will spread around
the washing tank and dissolve
there. Tablets will fall into the tablet
collecting tray and dissolve in the
right dosage. In order to ensure
that tablets can dissolve evenly, do
not place any other objects in the
tablet collecting tray.
Tip:If you use powder detergent and
select a program with pre-rinse, you
can also add a little detergent to the
interior door of the appliance.
Tableware
Tableware
Tableware
Only clean tableware that is suitable
for dishwashers.
Note:Decorated glassware and parts
made of aluminium or silver may
fade or discolour with dishwashing.
Delicate types of glass may turn
cloudy after a few washing cycles.
Tableware en
35
Damage to glass and table-
ware
Avoid damage to glass and table-
ware.
Cause Recommendation
The following table-
ware is not dish-
washer-safe:
¡Items of cutlery
and tableware
made from wood
¡Decorated glass-
ware, antique and
hand-crafted table-
ware
¡Plastic parts not
resistant to heat
¡Tableware made
from copper or tin
¡Tableware soiled
with ash, wax, lub-
ricating grease or
paint
¡Very small items of
tableware
Only put tableware in
the dishwasher if it is
marked as dish-
washer-safe by the
manufacturer.
Glass and tableware
was not dishwasher-
safe.
Only put glasses and
china in the dish-
washer if it is marked
as dishwasher-safe by
the manufacturer.
The chemical com-
position of the deter-
gent causes damage.
Use a detergent
marked as gentle on
tableware by the man-
ufacturer.
Highly caustic alkaline
or highly acidic clean-
ing agents, in particu-
lar commercial or in-
dustrial cleaning
agents, are not suit-
able for dishwashers
in conjunction with
aluminium.
If you are using highly
caustic alkaline or
highly acidic cleaning
agents, in particular
commercial or indus-
trial cleaning agents,
do not put aluminium
parts in the dish-
washer interior.
Cause Recommendation
The water temperat-
ure of the programme
is too high.
Select a programme
with lower temperat-
ures.
After the programme
has ended, take glass-
ware and cutlery out
of the appliance
without delay.
Arrange tableware
Arrange the tableware correctly to
optimise the dishwashing result and
prevent damage to both the appli-
ance and tableware.
Tips
¡Using the appliance allows you to
save energy and water compared
to washing-up by hand.
¡See our website for examples of
how to load your appliance effi-
ciently, free of charge.
¡To save energy and water, load
the machine with the number of
place settings specified.
→"Technical specifications",
Page62
¡For better washing and drying res-
ults, position items with curves or
recesses at an angle so the water
can run off.
1. Remove large remnants of food
from your tableware.
en Basic operation
36
To save resources, do not pre-
rinse tableware under running wa-
ter.
2. Observe the following when arran-
ging tableware:
– Put heavily soiled tableware in
the bottom basket, e.g. pans.
The more powerful the spray jet,
the better the dishwashing result
will be.
– To prevent damage to table-
ware, arrange it so it is stable
and cannot tip over.
– To prevent injury, arrange cut-
lery with the points and sharp
edges downwards.
– Position containers with the
openings facing down so no wa-
ter can collect in them.
– Do not block the spray arms -
make sure that they can turn
freely.
– Do not place small parts in the
tablet collecting tray and do not
block it with tableware so as not
to obstruct the lid of the deter-
gent dispenser.
Removing tableware
WARNING
Risk of injury!
Hot tableware can cause burns to the
skin. When hot, tableware is sensitive
to shock, may crack and can result in
injury.
▶When the programme has ended,
do not empty the appliance until
the tableware has cooled down for
a while.
1. To prevent water dripping on the
tableware, unload it starting at the
bottom and working up.
2. Check the washing tank and ac-
cessories for soiling and clean if
necessary.
→"Cleaning and servicing",
Page43
Basic operation
Basic operation
Basic operation
Opening appliance door
1. If the electric childproof lock is not
activated, press on the upper
middle section of the appliance
door.
2. If the electric childproof lock is ac-
tivated, press on the upper middle
section of the appliance door twice
with a short interval in between.
aThe appliance door will open auto-
matically.
Switching on the appliance
▶Press ⁠.
The Eco 50° programme is set by
default.
The Eco 50° programme is an es-
pecially environmentally friendly
programme and ideal for normally
soiled tableware. It is the most effi-
Basic operation en
37
cient programme for the combina-
tion of energy/water consumption
for this type of tableware and evid-
ences conformity with the EU Eco-
design Directive.
If you do not perform any actions
on the appliance for 10 minutes,
the appliance will automatically
switch off.
Setting a programme
To adjust the wash cycle to the soil-
ing level of the tableware, select a
suitable programme.
▶Press the right programme button.
→"Programmes", Page19
aThe programme is set and the pro-
gramme button flashes.
Setting additional functions
You can set additional functions to
complete the washing programme
selected.
Note:The additional functions which
can be used depend on the pro-
gramme selected.
→"Programmes", Page19
▶Press the button for the relevant
additional function.
→"Additional functions", Page21
aThe additional function is set and
the additional function button
flashes.
Setting timer programming
You can delay the start of the pro-
gramme by up to 24hours.
1. Press ⁠.
2. Press or repeatedly until the
display shows the right time.
Depending on the setting of the
time display, the end of the pro-
gramme is shown on the display
either with "Finish in" (e.g.
3h25min) or "Finish at" (e.g.
15:20hours). You can change this
setting in the "Basic settings"
→Page39.
3. To activate timer programming,
press ⁠.
Note:To deactivate timer program-
ming, press for approx.
4seconds.
Starting the programme
▶Press .
aThe programme has ended when
the display shows "Finished!".
Notes
¡If you want to add more tableware
while the appliance is running, do
not use the tablet collecting tray as
a handle for the top basket. You
might touch the partially dissolved
tablet.
¡You can only change a pro-
gramme when running if you can-
cel it.
→"Terminate programme",
Page38
¡The appliance switches off auto-
matically 1minute after the end of
the programme to save energy. If
you open the appliance door im-
mediately after the programme has
ended, the appliance will switch off
after 4 seconds.
Interrupting programme
Note:When you open the appliance
door once the appliance has heated
up, leave the door slightly ajar for a
few minutes and then close it. This
will help prevent excess pressure
building up in the appliance and stop
the appliance door bursting open.
1. Press ⁠.
aThe programme is saved and the
appliance switches off.
en Basic operation
38
2. Press to resume the pro-
gramme.
Terminate programme
To end a programme early or to
switch from a programme that has
already started, you will need to can-
cel it first.
▶Press for approx.
4seconds.
aAll displays light up.
aAs soon as the displays are off,
the display shows "Programme
was terminated." and then "Fin-
ished!".
aThe programme is cancelled and
ends after approx. 1minute.
Display programme informa-
tion
You can show information about pro-
grammes and additional functions on
the display.
1. Press ⁠.
2. Press the programme button or an
additional function.
Switching off appliance
1. Please note the information on
"Safe use" →Page10.
2. Press .
Tip:If you press during the wash
cycle, the programme currently run-
ning will be interrupted. When you
switch the appliance back on, the
programme continues automatically.
Basic settings en
39
Basic settings
Basic settings
Basic settings
You can configure the appliance to meet your needs.
Overview of basic settings
The basic settings depend on the features of your appliance.
Basic setting Selection Description
Time setting 00:00 - 24:00 Set the current time.
The setting depends on the time format selected.
Time format 12 h
24 h1Set the time format.
Time display In hours
Time1Set the time display for the end of the pro-
gramme.
"Finish in" shows the remaining time the pro-
gramme has to run, e.g. 3h25min.
"Finish at" shows the time when the programme
will end, e.g. 15:20hours.
Sprache/Language See selection on the
appliance.
Select the menu language.
Water hardness 0 - 62
16 - 20 medium1Set the water hardness.
→"Overview of water hardness settings",
Page28
Rinse aid dispenser 0 - 6
51Set or switch off the amount of rinse aid to be dis-
pensed.
→"Setting the amount of rinse aid", Page31
Sensor setting Standard1
Sensitive
Very sensitive
Set the water sensor for identifying soiling.
→"Sensors", Page12
Extra Dry on
off1Switch "Extra Dry" on or off for each operation.
The temperature is increased during the final
rinse for a better drying result. This may increase
the running time slightly.
Please take care with delicate tableware.
Water connection Cold water1
Hot water
Set cold water or hot water connection.
Only set the appliance to hot water if this can be
prepared with little energy and a suitable installa-
tion is available, e.g. solar heating system with
circulation line. The water temperature should be
at least 40°C and max. 60°C.
1Factory setting (may vary according to model)
en Basic settings
40
Basic setting Selection Description
Eco forecast on
off1Switch EcoCheck on or off.
When selecting the programme, the average wa-
ter consumption and energy consumption is
briefly shown on the display.
Emotion Light off
On via main switch1
On on opening door
Switch the interior lighting of the appliance on or
off.
When the appliance door is opened, the interior
lighting switches off automatically after 10
minutes.
Status Light on1
off
Switch"Status Light" on or off.
While the programme is running, a strip of light
appears on the left-hand side of the appliance. If
the appliance door is not completely closed, the
strip of light will flash. The programme has
ended when the strip of light is no longer visible
on the left-hand side.
Start programme Eco 50°C1
Prog. last selected
Set a default programme for when the appliance
is switched on.
→"Programmes", Page19
Tone volume Scale with multiple
levels.
Set the signal volume at the end of the pro-
gramme.
Level 0 switches the signal tones off.
Button volume Scale with multiple
levels
Set the button volume during operation.
Level 0 switches the button tones off.
Child-proof lock on
off1Switch the "Electric childproof lock" →Page11
on or off.
WLAN on
off1Switch the wireless network connection on or off.
Remote Start off
Manuell1
Dauerhaft
Activate or deactivate
→"Remote Start ", Page42.
Greeting on1
off
Switch display of the brand name logo on or off
when the appliance is switched on.
Factory setting Reset Restore changed settings to the factory settings.
The settings for initial start-up must be con-
figured.
1Factory setting (may vary according to model)
Changing basic settings
1. Press ⁠.
2. To open the basic settings, press
for approx. 3seconds.
3. Press repeatedly until the display
shows the required setting.
4. Press or repeatedly until the
display shows the right value.
You can change several settings.
HomeConnect  en
41
5. To save the settings, press for
approx. 3seconds.
Setting the time
1. To open the basic settings, press
for approx. 3seconds.
2. Press repeatedly until the display
shows "Time setting".
3. Press or repeatedly until the
display shows the required time.
Holding down and will
change the set values in 10-minute
steps.
4. To save the settings, press for
approx. 3seconds.
HomeConnect
HomeConnect
HomeConnect
This appliance is network-capable.
Connect your appliance to a mobile
device to control its functions via the
HomeConnect app.
The HomeConnect services are not
available in every country. The avail-
ability of the HomeConnect function
depends on the availability of
HomeConnect services in your coun-
try. You can find information about
this at: www.home-connect.com.
To be able to use HomeConnect,
you must first set up the connection
to the WLAN home network (Wi-Fi1)
and to the HomeConnect app.
¡→"Connecting the appliance to
WLAN home network (Wi-Fi)",
Page41
The HomeConnect app guides you
through the entire login process. Fol-
low the instructions in the HomeCon-
nect app to configure the settings.
Tips
¡Please consult the documents sup-
plied by HomeConnect.
¡Please also follow the instructions
in the HomeConnect app.
Note:Please note the safety precau-
tions in this instruction manual and
make sure that they are also ob-
served when operating the appliance
via the HomeConnect app.
→"Safety", Page4
HomeConnect quick start
Connect your appliance to a mobile
device quickly and easily.
Installing app
1. Install the HomeConnect app on
your mobile device.
2. Start the app and set up access
for HomeConnect.
The HomeConnect app guides
you through the entire login pro-
cess.
Connecting the appliance to WLAN
home network (Wi-Fi)
Requirements
¡HomeConnect app is installed on
your mobile device.
¡Wi-Fi on the router is activated.
¡The basic setting Wi-Fi is activated
on the appliance.
¡The appliance receives signals
from the WLAN home network (Wi-
Fi) at its installation location.
1Wi-Fi is a registered trademark of the Wi-Fi Alliance.
en HomeConnect
42
1. With the help of the HomeConnect
App scan the QR code.
2. Follow the instructions in the
HomeConnect app.
HomeConnect settings
Adapt HomeConnect to your needs.
You can find the HomeConnect set-
tings in the basic settings for your ap-
pliance. Which settings the display
shows will depend on whether
HomeConnect has been set up and
whether the appliance is connected
to your home network.
Remote Start
You can use the HomeConnect app
to start the appliance with your mo-
bile device.
Tip:If you select "Permanent" in the
"Basic settings" →Page40 of this
function, the function is permanently
activated and you can start your ap-
pliance with a mobile device at any
time.
Activating Remote Start
When you have selected "Manual" in
the basic settings of this function, ac-
tivate the function on your appliance.
Requirements
¡The appliance is connected to your
WLAN home network.
¡The appliance is connected to the
HomeConnect app.
¡"Manual" is selected in the "Basic
settings " →Page40 of this func-
tion.
¡A programme is selected.
▶Press ⁠.
If you open the appliance door, the
function is automatically deactiv-
ated.
a button lights up.
Tip:To deactivate the function, press
⁠.
Remote Diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the HomeCon-
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.
Tip:For further information and de-
tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website: www.home-con-
nect.com
Software update
You can use this function to update
the software of your appliance, e.g.
for optimisation, troubleshooting or
safety-relevant updating.
The HomeConnect app informs you
about available software updates.
Cleaning and servicing en
43
Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the HomeConnect
server (initial registration):
¡Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡The current software and hardware
version of your appliance.
¡Status of any previous reset to
factory settings.
This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.
Note:Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.
Cleaning and servicing
Cleaning and servicing
Cleaning and servicing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Cleaning the tub
WARNING
Risk of harm to health!
Using detergents containing chlorine
may result in harm to health.
▶Never use detergents containing
chlorine.
1. Remove any coarse soiling in the
interior with a damp cloth.
2. Add detergent to the detergent dis-
penser.
3. Select the programme with the
highest temperature.
→"Programmes", Page19
4. "Start the programme without
tableware." →Page37
Cleaning products
Only use suitable cleaning products
to clean your appliance.
→"Safe use", Page10
Tips on appliance care
Follow the tips on appliance care to
make sure your appliance functions
properly at all times.
Action Benefit
Wipe the door seals,
the front of the dish-
washer and the con-
trol panel regularly us-
ing a damp cloth and
washing-up liquid.
This ensures the parts
of the appliance will
remain clean and hy-
gienic.
en Cleaning and servicing
44
Action Benefit
If the appliance is not
going to be used for a
while, leave the door
slightly ajar.
This will prevent un-
pleasant odours.
Machine Care
Deposits, e.g. from remnants of food
and limescale, can cause your appli-
ance to malfunction. To avoid such
faults and reduce odours, we recom-
mend cleaning your appliance at reg-
ular intervals.
Machine Care combined with ma-
chine care products and machine
cleaners is the right programme for
the care of your appliance.
Note:You can get our tested and ap-
proved Dishwasher Care and Ma-
chine Cleaner for Dishwashers online
at https://www.neff-home.com/store
or from customer service.
Machine Care is a programme which
removes various deposits in one
washing cycle. Cleaning takes place
in two phases:
Phase Removal of Detergent Placement
1 Grease and limescale Liquid machine care product
or machine descaler in
powder form.
Appliance interior, e.g. bottle
hung in the cutlery basket or
powder in the interior.
2 Food remnants and de-
posits
Machine cleaner Detergent dispenser
To ensure optimum cleaning perform-
ance, the programme doses the de-
tergents independently of each an-
other during the relevant cleaning
phase. Correct placement of the de-
tergents is necessary here.
Run Machine Care without tableware
if the indicator for Machine Care
lights up on the control panel or if ad-
vised to do so by the display. The in-
dicator will go out after you have run
Machine Care. If your appliance does
not have a reminder function, we re-
commend performing Machine Care
every 2months.
RunningMachine Care
Run the Machine Care programme if
the indicator for Machine Care lights
up on the control panel or if advised
to do so by the display.
Notes
¡Run the Machine Care programme
without any tableware in the dish-
washer.
¡Only use machine care products
and machine cleaners specially
designed for dishwashers.
¡Make sure that there are no alu-
minium parts, e.g. extractor hood
grease filters or aluminium pans, in
the interior of the appliance.
¡If you have not run Machine Care
after 3 washing cycles, the indic-
ator for Machine Care will go out
automatically.
¡For optimum cleaning perform-
ance, ensure the correct place-
ment of cleaners.
Cleaning and servicing en
45
¡Follow the safety instructions given
on the packagings of the machine
care products and machine clean-
ers.
¡Activate the "Optional extra clean-
ing area" →Page26.
1. Remove any coarse soiling in the
interior with a damp cloth.
2. Clean the filters.
3. Place the machine care product in
the appliance interior.
Only use machine care products
specially designed for dishwash-
ers.
4. Pour the machine cleaner into the
detergent dispenser until it is filled
completely.
Do not place any additional ma-
chine cleaner in the appliance in-
terior.
5. Press ⁠.
6. Press ⁠.
aMachine Care is run.
aOnce the programme has ended,
the indicator for Machine Care
goes out.
Filter system
The filter system removes coarse
soiling from the dishwashing cycle.
1
2
3
1
Micro filter
2
Fine filter
3
Coarse filter
Cleaning filters
Soiling in the dishwashing water may
block the filters.
1. After each wash check the filters
for residue.
2. Turn the coarse filter anticlockwise
and remove the filter system ⁠.
‒Check that no foreign objects
fall into the sump.
1
2
3. Pull down the micro filter to re-
move.
en Cleaning and servicing
46
4. Press the locking catches to-
gether and lift the coarse filter out
⁠.
1
2
5. Clean the filter elements under run-
ning water.
Carefully clean the rim of dirt
between the coarse and the fine fil-
ter.
6. Re-assemble the filter system.
Make sure that the locking catches
on the coarse filter click into posi-
tion.
7. Insert the filter system into the ap-
pliance and turn the coarse filter
clockwise.
Make sure that the arrow markings
match up.
Cleaning spray arms
Limescale and soiling in the dish-
washing water may block the nozzles
and bearings on the spray arms.
Clean the spray arms regularly.
1. Unscrew the upper spray arm
and pull down to remove ⁠.
1
2
2. Pull up the lower spray arm to re-
move.
3. Check the outlet nozzles on the
spray arms for blockages under
running water and remove any for-
eign bodies.
4. Insert the lower spray arm.
aThe spray arm clicks into position.
5. Insert the upper spray arm and
screw it firmly in place.
Troubleshooting en
47
Troubleshooting
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶Repairs to the appliance should only be carried out by trained specialist
staff.
▶Only use genuine spare parts when repairing the appliance.
▶If the power cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his
Customer Service.
Appliance safety
Fault Cause Troubleshooting
Appliance door opens acci-
dently.
Automatic door opening ac-
tivated accidently.
▶To prevent the appliance door
opening accidentally, activate the
childproof lock.
Appliance door does not
open.
Childproof lock is activated. ▶Press the top of the door in the
middle twice in quick succession.
Door is not correctly adjus-
ted.
▶Adjust the appliance door as de-
scribed in the installation instruc-
tions.
Appliance has no power. ▶Check the mains plug and fuses.
1. Position the emergency release
supplied on the top right and left of
the cabinet panel.
2. Open the appliance door by pulling
lightly.
en Troubleshooting
48
Fault Cause Troubleshooting
Appliance door does not
open.
Appliance door and door
seal are soiled.
▶Clean the appliance door and door
seal with a damp cloth and a little
washing-up liquid.
Automatic door opening is
not in home position.
▶Wait one second after closing the
appliance door.
Appliance door opens too
wide when activated.
Door is not correctly adjus-
ted.
▶Adjust the appliance door as de-
scribed in the installation instruc-
tions.
Error code / Fault display / Signal
Fault Cause Troubleshooting
E:2130 lights up. Intake opening of Zeolith
container is covered by
items of tableware.
▶Re-arrange the tableware in the ap-
pliance so the "Intake opening of
the Zeolith container " →Page15
is no longer obstructed.
E:2060 lights up. Appliance has detected cal-
cified heating element.
1. Descale the appliance.
2. Operate the appliance with the wa-
ter softening system.1
E:3000 lights up. Water protection system is
activated.
1. Turn off the water tap.
2. Call "Customer Service"
→Page61.
E:3100 lights up. Water protection system is
activated.
1. Turn off the water tap.
2. Call "Customer Service"
→Page61.
E:3400 lights up. Water is continuously run-
ning into the appliance.
1. Turn off the water tap.
2. Call "Customer Service"
→Page61.
E:3200 or indicator for wa-
ter supply lights up.
Supply hose is kinked. ▶Install the supply hose without
kinks.
Water tap is turned off. ▶Turn on the water tap.
Water tap is jammed or
furred up.
▶Turn on the water tap.
The flow rate must be at least 10 l/
min when the water supply is open.
The filters in the water con-
nection of the supply or
AquaStop hose are blocked.
1. Switch off the appliance.
2. Pull out the mains plug.
3. Turn off the water tap.
4. Unscrew the water connection.
1Depending on the appliance specifications
Troubleshooting en
49
Fault Cause Troubleshooting
E:3200 or indicator for wa-
ter supply lights up.
5. Remove the filter from the supply
hose
6. Clean the filter.
7. Re-insert the filter in the supply
hose.
8. Screw the water connection back
on.
9. Check the water connection for
leaks.
10. Restore the power supply.
11. Switch the appliance on.
E:9240 lights up. Filters are soiled or blocked. ▶Clean the filters.
→"Cleaning filters", Page45
E:6103 lights up. Water is
not drained.
Wastewater hose is blocked
or kinked.
1. Reposition the wastewater hose
without kinks.
2. Remove residues.
Siphon connection is still
sealed.
▶Check the connection to the siphon
and open if necessary.
Cover of the wastewater
pump is loose.
▶Secure the cover of the "Wastewa-
ter pump " →Page60 so it clicks
into position.
E:6102 lights up. Wastewater pump is
blocked.
▶Clean the wastewater pump.
→"Clean wastewater pump",
Page60
Cover of the wastewater
pump is loose
▶Secure the cover of the "Wastewa-
ter pump " →Page60 so it clicks
into position.
E:9001 lights up. Mains voltage is too low. This is not a fault on the appliance.
1. Contact an electrician.
2. Have the mains voltage and elec-
trical installation checked by an
electrician.
en Troubleshooting
50
Fault Cause Troubleshooting
A different error code ap-
pears in the display window.
E:0100 to E:9010
A technical fault is present. 1. Press .
2. Unplug the appliance or switch off
the fuse.
3. Wait at least 2minutes.
4. Insert the mains plug of the appli-
ance in a socket or switch on the
fuse.
5. Switch the appliance on.
6. If the problem occurs again:
‒Press ⁠.
‒Turn off the water tap.
‒Pull out the mains plug.
‒Contact "Customer Service"
→Page61 and give the er-
ror code.
Washing results
Fault Cause Troubleshooting
Tableware is not dry. No rinse aid used or dosage
set too low.
1. Add "Rinse aid" →Page31.
2. Set the amount of rinse aid to be
dispensed.
→"Setting the amount of rinse aid",
Page31
Programme or programme
option has no drying phase,
or the drying phase is too
brief.
▶"Select a programme with drying,
e.g. intensive, strong or ECO pro-
gramme." →Page19
Some option buttons decrease the
drying result, e.g varioSpeed.
Water collects in recesses of
the tableware or cutlery.
▶Position tableware at an angle
where possible.
The combined detergent
used has a poor drying per-
formance.
1. Use rinse aid to improve drying per-
formance.
Troubleshooting en
51
Fault Cause Troubleshooting
Tableware is not dry. 2. Use a different combined detergent
with a better drying performance.
Extra Dry not activated to im-
prove drying performance.
▶Activate "Extra Dry" →Page39.
Tableware removed too
early or drying process not
yet ended.
1. Wait until the programme ends.
2. Only remove tableware 30minutes
after the programme has ended.
Rinse aid used has a limited
drying performance.
▶Use a name-brand rinse aid.
Eco products may have limited ef-
fectiveness.
Plastic tableware is not dry. Not a fault. As plastic does
not store heat so well, it also
does not dry as well.
▶No remedial action possible.
Cutlery is not dry. Cutlery not arranged prop-
erly in the cutlery basket or
cutlery drawer.
Droplets can form on the cutlery con-
tact points.
1. "Arrange cutlery individually where
possible." →Page35
2. Avoid points of contact.
Appliance interior still wet
after wash cycle.
Not a fault. The condensa-
tion drying principle causes
water droplets in the tub –
they are indeed desirable
here. The moisture in the air
condenses on the inside
walls, runs off and is
pumped out.
No action required.
Remnants of food on table-
ware.
Tableware is placed too
close together or basket is
overfilled.
1. Arrange tableware with sufficient
space in between.
The spray jets must reach the sur-
faces of the tableware.
2. Avoid points of contact.
Spray arm rotation is
blocked.
▶Arrange tableware so that it does
not obstruct spray arm rotation.
Spray arm nozzles are
blocked.
▶Clean the "Spray arms" →Page46.
Filters are soiled. ▶Clean the filters.
→"Cleaning filters", Page45
Filters are inserted incor-
rectly and/or not engaged.
1. Insert the filters properly.
→"Filter system", Page45
2. Engage the filters.
en Troubleshooting
52
Fault Cause Troubleshooting
Remnants of food on table-
ware.
Washing programme selec-
ted too weak.
▶Select a more intensive washing
programme.
→"Programmes", Page19
▶Adjust the sensitivity of the sensors.
→"Sensors", Page12
Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.
▶Only remove large remnants of food
and do not prerinse tableware.
▶Adjust the sensitivity of the sensors.
→"Sensors", Page12
Tall narrow receptacles in
corner areas are not rinsed
adequately.
▶Do not position tall narrow recept-
acles at too great an angle or in
corner areas.
Top baskets on right and left
are not set to same height.
▶Set the top baskets on the left and
right to the same level.
Detergent residue in the ap-
pliance
Lid of the detergent dis-
penser is blocked by items
of tableware parts and will
not open.
1. Arrange tableware in the top basket
tableware so the tab collecting tray
is not obstructed by tableware.
→"Arrange tableware", Page35
Items of tableware are blocking the
dispenser lid.
2. Do not place tableware or fra-
grance dispensers in the tablet col-
lecting tray.
The lid of the detergent dis-
penser is blocked by the tab
and will not open.
▶Position the tab in the detergent dis-
penser crosswise, not vertically.
Tabs are used in the quick
or short programme. Dissolv-
ing time of the tab is not at-
tained.
▶Select a more intensive "Pro-
gramme" →Page19 or use
"Powder detergent" →Page32.
Washing effect and dissolv-
ing performance are re-
duced after a prolonged
storage time or detergent is
very lumpy.
▶Change your "detergent"
→Page32.
Troubleshooting en
53
Fault Cause Troubleshooting
Water marks on plastic
parts.
Due to laws of physics
droplet formation on plastic
surfaces is unavoidable.
After drying water marks are
visible.
▶Select a more intensive pro-
gramme.
→"Programmes", Page19
▶Position tableware at an angle.
→"Arrange tableware", Page35
▶Use rinse aid.
→"Rinse aid", Page31
▶Set the water softening system
higher.
Wipeable or water-soluble
coatings are present inside
the appliance or on the door.
Detergent substances are
deposited there. These coat-
ings cannot generally be re-
moved with chemicals.
▶Change your "detergent"
→Page32.
▶Clean the appliance mechanically.
White coating is deposited in
the appliance interior.
1. Set the water softening system cor-
rectly.
In most cases you will need to in-
crease the setting.
2. Change your detergent if required.
Special salt dispenser is not
screwed tight.
▶Screw the special salt dispenser
tight.
Stubborn white coatings are
present on tableware, inside
the appliance or the door.
Detergent substances are
deposited there. These coat-
ings cannot generally be re-
moved with chemicals.
▶Change your "detergent"
→Page32.
▶Clean the appliance mechanically.
The hardness range is set in-
correctly or the water hard-
ness is greater than 62°E
(8,9mmol/l).
▶Set the Water softening system to
the water hardness or add special
salt.
3in1/organic/eco detergent
is not effective enough.
▶Set the Water softening system to
the water hardness and use separ-
ate detergents (proprietary deter-
gent, special salt, rinse aid).
Too little detergent is being
used.
▶Increase the amount of detergent
used or change "Detergent "
→Page32.
Washing programme selec-
ted too weak.
▶Select a more intensive washing
programme.
→"Programmes", Page19
▶Adjust the sensitivity of the sensors.
→"Sensors", Page12
en Troubleshooting
54
Fault Cause Troubleshooting
Tea residue or lipstick marks
on tableware.
Washing temperature is too
low.
▶Select a programme with a higher
washing temperature.
→"Programmes", Page19
Too little detergent is being
used or is unsuitable.
▶Use a suitable "Detergent "
→Page32 and follow the manufac-
turer's instructions for the amount
to be used.
Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.
▶Only remove large remnants of food
and do not prerinse tableware.
▶Adjust the sensitivity of the sensors.
→"Sensors", Page12
Coloured coatings (blue, yel-
low, brown) that are difficult
or impossible to remove are
present inside the appliance
or on stainless steel table-
ware.
The formation of films is due
to substances contained in
vegetables (cabbage, celery,
potatoes, noodles, etc.) or
tap water (manganese).
▶Clean the appliance.
You can remove deposits with
"Mechanical cleaning" →Page43
or a machine cleaning product. It
may not always be possible to com-
pletely remove deposits but they
are harmless to health.
The formation of films is due
to metal components on sil-
ver or aluminium tableware.
▶Clean the appliance.
You can remove deposits with
"Mechanical cleaning" →Page43
or a machine cleaning product. It
may not always be possible to com-
pletely remove deposits but they
are harmless to health.
Coloured deposits (yellow,
orange, brown) that are easy
to remove are present inside
the appliance (mainly at the
bottom).
The formation of films is due
to ingredients of food rem-
nants and tap water (limes-
cale) "soaplike".
1. Check the setting of the water
softening system.
2. Add special salt.
→"Adding special salt", Page29
3. If you are using combined deter-
gents (tabs), activate the water
softening system.
Follow the information about deter-
gents.
→"Information on detergents",
Page33
Plastic parts inside the appli-
ance are discoloured.
Plastic parts inside the appli-
ance may become discol-
oured during the life of the
dishwasher.
▶Discolouration can come about and
will not impair functioning of the ap-
pliance.
Troubleshooting en
55
Fault Cause Troubleshooting
Plastic parts are discol-
oured.
Washing temperature is too
low.
▶Select a programme with a higher
washing temperature.
→"Programmes", Page19
Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.
▶Only remove large remnants of food
and do not prerinse tableware.
▶Adjust the sensitivity of the sensors.
→"Sensors", Page12
Removable streaks are
present on glasses, glass-
ware with a metallic appear-
ance and cutlery.
Amount of rinse aid to be
dispensed is set too high.
▶Set the rinse aid system to a lower
setting.
No rinse aid has been ad-
ded.
▶→"Adding rinse aid", Page31
Detergent residue is present
in the final rinse. Lid of the
detergent dispenser is
blocked by tableware items
and will not open fully.
1. Arrange tableware in the top basket
tableware so the tab collecting tray
is not obstructed by tableware.
→"Arrange tableware", Page35
Items of tableware are blocking the
dispenser lid.
2. Do not place tableware or fra-
grance dispensers in the tablet col-
lecting tray.
Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.
▶Only remove large remnants of food
and do not prerinse tableware.
▶Adjust the sensitivity of the sensors.
→"Sensors", Page12
Irreversible clouding of
glassware.
Glasses are not dishwasher-
proof, only suitable for dish-
washers.
▶Use dishwasher-proof glasses.
Glasses are usually only suitable for
use in a dishwasher, i.e. long-term
wear or long-term changes must be
expected.
▶Avoid a lengthy steam phase
(standing time after wash cycle
ends).
▶Use a programme with a lower tem-
perature.
→"Programmes", Page19
▶Set the softening system to the wa-
ter hardness.
▶Use detergent with a glass protec-
tion component.
en Troubleshooting
56
Fault Cause Troubleshooting
Rust spots on cutlery. Cutlery is not sufficiently
rust-resistant. Knife blades
are often more severely af-
fected.
▶Use rust-resistant tableware.
Cutlery may also rust if
washed together with rust-
ing items.
▶Do not wash rusting items.
Salt content in washing wa-
ter is too high.
1. Remove any spilled special salt
from the tub.
2. Screw the cap of the special salt
dispenser on tight.
Detergent residue is present
in the detergent dispenser
or the tablet collecting tray.
Spray arms were blocked by
tableware so detergent was
not rinsed out.
▶Check that the spray arms are not
blocked and can rotate freely.
Detergent dispenser was
damp when detergent was
added.
▶Only add detergent to a detergent
dispenser when dry.
Excessive formation of foam
occurs.
Hand washing-up liquid is
present in dispenser for
rinse aid.
▶Immediately add rinse aid to the
dispenser.
→"Adding rinse aid", Page31
Rinse aid has been spilled. ▶Remove the rinse aid with a cloth.
Detergent or appliance care
product used causes excess-
ive foaming.
▶Change the brand of detergent.
Home Connect problem
Fault Cause Troubleshooting
Connection to home net-
work is not established.
WLAN on router is not act-
ive.
▶Check the wireless network con-
nection of your router.
WLAN display is flashing. Connection to home net-
work is not available.
▶Activate the wireless network con-
nection on your router.
Home Connect cannot be
implemented correctly.
Home Connect set incor-
rectly.
▶Please consult the documents sup-
plied for HomeConnect.
Technical fault is present. ▶Please consult the information
about support in the documents
supplied for HomeConnect.
Troubleshooting en
57
Information on display panel
Fault Cause Troubleshooting
Special salt refill indicator
lights up.
Insufficient special salt. ▶Add "Special salt" →Page29.
Sensor does not detect spe-
cial salt tablets.
▶Do not use special salt tablets.
Refill indicator for special
salt does not light up.
Water softening system is
switched off.
▶Setting the water softening system
Refill indicator for rinse aid
lights up.
Insufficient rinse aid. 1. Add "Rinse aid" →Page31.
2. Set the amount of rinse aid to be
dispensed.
→"Setting the amount of rinse aid",
Page31
Refill indicator for rinse aid
does not light up.
Rinse aid system is switched
off.
▶Set the amount of rinse aid to be
dispensed.
Malfunctions
Fault Cause Troubleshooting
Water is left in the appliance
at the end of the pro-
gramme.
Filter system or area under
the filters is blocked.
1. Clean the "Filters" →Page45.
2. Clean the "Wastewater pump"
→Page60.
Programme has not yet
ended.
▶Wait until the programme ends or
cancel the programme with Reset.
▶→"Terminate programme",
Page38
Appliance cannot be
switched on or operated.
Software update is taking
place.
▶Wait until the software update has
finished.
Appliance functions have
failed.
1. Pull out the mains plug or switch off
the fuse.
2. Wait at least 2minutes.
3. Connect the appliance to the power
supply.
4. Switch the appliance on.
Appliance does not start. The mains fuse has tripped. ▶Check the relevant fuse.
Mains cable is not inserted. 1. Check whether the socket works.
2. Check whether the mains cable is
properly inserted in the socket and
on the rear of the appliance.
Appliance door is not closed
properly.
▶Close the appliance door.
en Troubleshooting
58
Fault Cause Troubleshooting
Programme starts automat-
ically.
You did not wait until pro-
gramme ended.
▶→"Terminate programme",
Page38
Appliance stops during the
programme or cuts out.
Appliance door is not closed
properly.
▶Close the appliance door.
Power and/or water supply
has been interrupted.
1. Check the power supply.
2. Check the water supply.
Top basket is pressing
against inner door and pre-
venting appliance door from
being closed securely.
▶Check whether the rear panel of the
appliance is being pressed in by a
socket or hose holder that has not
been removed.
▶Arrange the tableware so that no
parts project beyond the basket
and prevent the appliance door
from closing properly.
Mechanical damage
Fault Cause Troubleshooting
Appliance door cannot be
closed.
Door lock has been activ-
ated.
▶Close the appliance door with
greater force.
Door cannot be closed due
to installation method.
▶Check whether the appliance has
been installed properly.
When closed, the appliance door,
its decor or attached parts should
not knock against adjacent cabin-
ets or the worktop.
Automatic door opening is
not in home position.
▶Wait for a second after opening the
appliance door.
Lid on the detergent dis-
penser cannot be closed.
Detergent dispenser or lid
are blocked by sticky deter-
gent residue.
▶Remove detergent residue.
Noise
Fault Cause Troubleshooting
Filling valves making knock-
ing noises.
Caused by the domestic in-
stallation. No appliance fault
present. Does not affect
functioning of the appliance.
▶Can only be remedied in the do-
mestic installation.
Knocking or rattling noise. Spray arm is striking table-
ware.
▶Arrange tableware so that the spray
arms do not strike tableware.
Troubleshooting en
59
Fault Cause Troubleshooting
Knocking or rattling noise. With a small load the water
jets directly strike against
the tub.
▶Distribute the tableware evenly.
▶Load the appliance with more table-
ware.
Light items of tableware
move about during the wash
cycle.
▶Position light items of tableware se-
curely.
en Transportation, storage and disposal
60
Clean wastewater pump
Large remnants of food or foreign
bodies can block the waste water
pump. As soon as the rinsing water
no longer drains properly, the waste
water pump must be cleaned.
WARNING
Risk of injury!
Sharp and pointed objects or frag-
ments of glass may block the waste
water pump and cause injury.
▶Remove any foreign bodies care-
fully.
1. Disconnect the appliance from the
power supply.
2. Remove the top and bottom bas-
ket.
3. Remove the filter system.
4. Scoop out any water.
Use a sponge if necessary.
5. Prise off the pump cover using a
spoon and grip it by the
crosspiece.
6. Lift the pump cover inwards at an
angle and remove.
7. Remove any remnants of food and
foreign bodies in the area of the
impeller.
8. Insert the pump cover and press
down ⁠.
1
2
aThe pump cover clicks into posi-
tion.
9. Install the filter system.
10. Insert the top and bottom basket.
Transportation, storage and disposal
Transportation, storage
and disposal
Transportation, storage and disposal
You can find out here how to prepare
your appliance for transportation and
storage. You will also find out how to
dispose of old appliances.
Removing the appliance
1. Disconnect the appliance from the
power supply.
2. Turn off the water tap.
3. Detach the drainage connection.
4. Detach the drinking water connec-
tion.
5. Loosen any screws fastening the
appliance to cabinet parts.
6. Remove the base panel if fitted.
7. Pull the appliance out carefully,
along with the hose behind it.
Customer Service en
61
Protect appliance from frost
If there is a risk of frost where the ap-
pliance will be standing, e.g. in a holi-
day home, empty the appliance com-
pletely.
▶"Empty the appliance."
→Page61
Transporting the appliance
To avoid damage to the appliance,
empty it before transporting.
Note:Always transport the dish-
washer upright to prevent residual
water getting into the machine's con-
trols and damaging the appliance.
1. Remove tableware from the appli-
ance.
2. Secure loose parts.
3. "Switch on appliance." →Page36
4. Select the programme with the
highest temperature.
→"Programmes", Page19
5. "Start the programme." →Page37
6. To drain the appliance, terminate
the programme after approx.
4minutes.
→"Terminate programme",
Page38
7. "Switch off the appliance."
→Page38
8. Turn off the water tap.
9. To empty the residual water out of
the appliance, detach the supply
hose and let the water drain out.
Disposing of old appliance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
This appliance is labelled in ac-
cordance with European Direct-
ive 2012/19/EU concerning
used electrical and electronic
appliances (waste electrical and
electronic equipment - WEEE).
The guideline determines the
framework for the return and re-
cycling of used appliances as
applicable throughout the EU.
Customer Service
Customer Service
Customer Service
If you have any queries, are unable to
rectify faults on the appliance your-
self or if your appliance needs to be
repaired, contact Customer Service.
You can solve many problems your-
self by consulting the information on
troubleshooting in these instructions
or on our website. If this is not the
case, contact our after-sales service.
en Technical specifications
62
With any warranty claims, we will
make sure that your appliance is re-
paired by trained after-sales techni-
cians using genuine spare parts, in-
cluding after the manufacturer's war-
ranty has expired.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty the use of Cus-
tomer Service is free of charge.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.) of
your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
Product number (E-Nr.), pro-
duction number (FD) and con-
secutive numbering (Z-Nr.)
You can find the product number (E-
Nr.), the production number (FD) and
the consecutive numbering (Z-Nr.) on
the appliance's rating plate.
The rating plate is located inside the
appliance door.
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
AQUA-STOP guarantee
In addition to warranty claims against
the seller under the purchase agree-
ment and in addition to our manufac-
turer's warranty, we offer compensa-
tion under the following conditions.
¡If our Aqua-Stop system is defect-
ive and causes water damage, we
will make good the damage for
private users. To ensure protection
from water damage, the appliance
must be connected to the power
supply.
¡The liability guarantee is valid for
the service life of the appliance.
¡A claim can only be made under
the guarantee if the appliance has
been correctly installed and con-
nected with Aqua-Stop according
to our instructions; this also in-
cludes correctly fitting the Aqua-
Stop extension (genuine access-
ory). Our guarantee does not cover
defective supply lines or fittings up
to the Aqua-Stop connection on
the tap.
¡If your appliance is fitted with
Aqua-Stop, you can in principle
leave your appliance unattended
during operation and the tap
turned on afterwards. The tap only
needs to be turned off if you are
away from home for a long period,
e.g. on holiday for several weeks.
Technical specifications
Technical specifications
Technical specifications
Facts and figures for your appliance
can be found here.
Weight Max.: 60kg
Voltage 220 - 240V, 50Hz or
60Hz
Power rating 2000 - 2400W
Fuse 10 - 16A
Technical specifications en
63
Power consumption Off mode/standby
mode: 0.50W
Left-on mode: 0.50W
Networked standby:
2.00W
Time in left-on mode:
0min
Time after which ap-
pliance is switched to
networked standby
mode: 10min
Complies with the
latest regulations (EU)
for energy labels and
ecodesign at the time
of placing on the mar-
ket.
Additional functions
and settings may in-
crease power con-
sumption and times.
Water pressure ¡Min. 0.05MPa
(0.5bar)
¡Max. 1MPa
(10bar)
Inlet rate Min. 10l/min
Water temperature Cold water.
Hot water max.: 60°C
Capacity 12place settings
This product contains light sources
from energy efficiency class G. These
light sources are available as a spare
part and should only be replaced by
trained specialist staff.
More information about your model
can be found online at https://en-
ergylabel.bsh-group.com1. This web
address is linked to the official EU
EPREL product database. At the time
of printing its web address had not
yet been published. Please then fol-
low the instructions on searching for
models. The model identifier is made
up of the characters before the slash
in the product number (E-Nr.) on the
rating plate. Alternatively you can
also find the model identifier in the
first line of the EU energy label.
Information regarding Free
and Open Source Software
This product includes software com-
ponents that are licensed by the
copyright holders as free software or
open source software.
The applicable licence information is
stored on your home appliance. You
can also access the applicable li-
cence information via your Home
Connect App: "Profile -> Legal inform-
ation -> Licence Information". You
can download the licence information
on the brand product website (search
for your appliance model on the
product website and check additional
documents). Alternatively, you can
send a request to oss-
request@bshg.com or to BSH Haus-
geräte GmbH GmbH, Carl-Wery-Str.
34, D-81739 München, Germany.
The source code will be made avail-
able to you on request.
To file a request, please email to oss-
request@bshg.com or send a written
request to BSH Hausgeräte GmbH,
Carl-Wery-Str. 34, D-81739 München,
Germany.
Reference "OSSREQUEST"
The cost of performing your request
will be charged to you. This offer is
valid three years from the date of pur-
chase or at least as long as we offer
support and spare parts for the re-
spective appliance.
1Only applies to countries in the European Economic Area
en Technical specifications
64
Declaration of Conformity
Gaggenau Hausgeräte GmbH hereby
declares that the appliance with
Home Connect functionality meets
the essential requirements and other
relevant provisions of the Directive
2014/53/EU.
A detailed RED Declaration of Con-
formity can be found online at
www.gaggenau.com among the addi-
tional documents on the product
page for your appliance.
2.4GHz band: 100mW max.
5GHz band: 100mW max.
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR
5GHz WLAN (Wi-Fi): For indoor use only.
Gaggenau Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.gaggenau.com
*9001564825*
9001564825 en 001005
… 40 …

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