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en Customer service
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Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an appropriate
solution, also in order to avoid after-sales personnel
having to make unnecessary visits.
Product number (E no.) and
production number (FD no.)
Always quote the E number (product number) and FD
number (production number) of your appliance when
contacting the after-sales service.
The rating plate bearing these numbers can be found:
▯On the appliance certificate.
▯On the underside of the hob.
The product number (E no.) can be found on the glass-
ceramic hob. You can check the after-sales service
index (KI) and production number (FD no.) by going to
the basic settings. Refer to the section entitled
~ "Basic settings" to find out how to do this.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
GB 0344 892 8988
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak.
Off peak 0.0088 € per minute.
AU 1300 368 339
NZ 09 477 0492
