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Network Scanner fi-6000NS Operator's Guide iii
Contents
Copyright ..................................................................................... xi
Introduction .............................................................................. xvii
Regulatory Information .............................................................. xvii
Trademarks ....................................................................................xix
Notice of Liability ...........................................................................xx
Safety Precautions ...................................................................... xxiii
Chapter 1 Scanner Overview ................................................. 1
1.1 Scanner Features ............................................................ 2
1.2 Part Names and Functions ............................................. 3
1.2.1 External Parts ........................................................................ 3
1.2.2 Internal Parts ......................................................................... 5
1.3 User Types and Operations ............................................ 6
1.4 Scanner Quick User Guide ............................................. 9
1.4.1 Sending Scanned Data as an e-Mail Attachment.................. 9
1.4.2 Sending Scanned Data by Fax............................................ 11
1.4.3 Saving Scanned Data in a Network Folder.......................... 13
1.5 Scanner Requirements ................................................. 15
1.5.1 Administrator Requirements for Login
via the Web Interface........................................................... 15
1.5.2 LDAP Server........................................................................ 15
1.5.3 Fax Server ........................................................................... 15
iv
Chapter 2 Basic Scanner Operations .................................. 17
2.1 Using the Scanner Buttons .......................................... 18
2.1.1 Using the Startup Button ..................................................... 18
2.1.2 Using the Scan Button......................................................... 19
2.2 Using the LCD Touch Panel ......................................... 20
2.3 Using the Keyboard ....................................................... 21
2.3.1 Using the Keyboard: Administrator...................................... 21
2.3.2 Using the Keyboard: Regular Users .................................... 22
Chapter 3 Administrator Operations .................................. 23
3.1 Required Scanner Function Settings .......................... 24
3.2 Administrator Control Screens .................................... 25
3.2.1 Menu Tabs........................................................................... 25
3.2.2 Input Fields and Entering Characters .................................. 26
3.3 Administrator Login:
via the Scanner's Touch Panel .................................... 27
3.4 Administrator Login: via the Web Interface ............... 30
3.4.1 Setting up for Administrator Access
via the Web Interface........................................................... 30
3.4.2 Logging In............................................................................ 32
3.5 Using the System Settings Menus ............................... 34
3.5.1 Calibrating the Touch Panel ............................................... 34
3.5.2 Setting the Scanner Name ................................................. 37
3.5.3 Setting the Region/Timezone ............................................. 42
3.5.4 Setting the Date/Time ......................................................... 44
3.5.5 Setting the Time to Standby Mode ..................................... 46
3.5.6 Changing the Admin Password .......................................... 49
3.5.7 Setting the Multifeed Detection Method .............................. 50
3.5.8 Setting Scanning Performance............................................ 54
Network Scanner fi-6000NS Operator's Guide v
3.6 Using the Network Settings Menus ............................. 57
3.6.1 Giving the Scanner an IP Address ..................................... 57
3.6.2 Setting the DNS Server ...................................................... 60
3.6.3 Setting the WINS Server .................................................... 61
3.6.4 Setting the NTP Server ....................................................... 62
3.6.5 Setting the LDAP Server .................................................... 64
3.6.6 Setting the e-Mail Server (SMTP Server) ........................... 69
3.6.7 Setting the Fax Server ........................................................ 71
3.6.8 Setting the Network Folders (File Servers) ......................... 73
3.6.9 Setting the Destination for Alert Notifications ..................... 84
3.6.10 Checking the Network Connection with a Ping Test ........... 86
3.6.11 Checking the Network Operating Status ............................ 89
3.7 Using the Device Status Menus ................................... 91
3.7.1 Viewing the System Status ................................................. 91
3.7.2 Viewing the Usage Status .................................................. 92
3.8 Using the Operation Logs Menus ................................ 96
3.8.1 Managing User Logs ........................................................... 96
3.8.2 Managing the System Log................................................. 102
3.9 Using the Maintenance Menus ................................... 107
3.9.1 Maintaining the User Data Store ...................................... 107
3.9.2 Maintaining the System Settings ...................................... 116
3.9.3 Updating the Scanner's System Software ........................ 124
3.9.4 Setting the Information Output Level ................................ 127
3.9.5 Obtaining Technical Support ............................................ 128
Chapter 4 Regular User Operations .................................. 131
4.1 Loading Documents .................................................... 132
4.2 Using Touch Panel Screens: Regular User ............... 135
4.2.1 Common Buttons and Indicators ....................................... 135
4.2.2 Main Menu Screen ............................................................ 136
4.2.3 Input Fields and Entering Characters ................................ 138
4.3 Logging in: Regular User Mode ................................. 139
vi
4.4 Sending the Scanned Data by e-Mail ......................... 142
4.4.1 Selecting an e-Mail Address
from the e-Mail Address Book ........................................... 146
4.4.2 Adding a Contact to the e-Mail Address Book................... 148
4.4.3 Editing a Contact in the e-Mail Address Book ................... 150
4.4.4 Deleting a Contact from the e-Mail Address Book............. 152
4.5 Sending the Scanned Data by Fax ............................. 154
4.5.1 Selecting a Fax Number from the Fax Number List .......... 157
4.5.2 Adding a Contact to the Fax Number List.......................... 158
4.5.3 Editing a Contact in the Fax Number List .......................... 160
4.5.4 Deleting a Contact from the Fax Number List ................... 162
4.6 Saving the Scanned Data to a Network Folder ......... 164
4.7 Setting the Scan Options ............................................ 169
4.7.1 Color Mode ........................................................................ 171
4.7.2 Resolution.......................................................................... 173
4.7.3 Paper Size ......................................................................... 175
4.7.4 Scan Mode ........................................................................ 180
4.7.5 File Format ........................................................................ 181
4.7.6 Searchable PDF ................................................................ 183
4.7.7 PDF Password................................................................... 186
4.7.8 Compression ..................................................................... 188
4.7.9 Brightness.......................................................................... 191
4.7.10 Contrast ............................................................................. 192
4.7.11 Page Orientation................................................................ 193
4.7.12 Blank Page Skip ................................................................ 194
4.7.13 Multifeed Detection (Layer and Length) ............................ 196
4.8 Enabling/Disabling the Scan Viewer .......................... 198
4.9 Editing the Scanned Data in the Scan Viewer .......... 201
4.9.1 Viewing a Scanned Page .................................................. 201
4.9.2 Rotating a Scanned Page.................................................. 202
4.9.3 Adding a Scanned Page.................................................... 203
4.9.4 Deleting a Scanned Page.................................................. 204
4.10 Checking the User Log ............................................... 205
4.11 Maintenance ................................................................. 207
Network Scanner fi-6000NS Operator's Guide vii
Chapter 5 Scanner Care .................................................... 209
5.1 Cleaning ....................................................................... 210
5.1.1 Cleaning Materials............................................................. 210
5.1.2 Which Parts and When...................................................... 210
5.2 Cleaning the ADF ......................................................... 211
5.2.1 Cleaning the ADF .............................................................. 211
5.3 Cleaning the LCD Touch Panel .................................. 217
5.4 Cleaning the Keyboard ............................................... 217
5.5 Replacing Parts ........................................................... 218
5.5.1 Replacing the Pad Assembly............................................. 220
5.5.2 Replacing the Pick Roller .................................................. 221
5.6 Performing a Scan Test .............................................. 225
Chapter 6 Troubleshooting ............................................... 227
6.1 Removing Jammed Documents ................................. 228
6.2 Dealing with Detached Keycaps ................................ 232
6.3 Network Connection Troubleshooting ...................... 234
6.3.1 Basic Network Operation Tests ......................................... 234
6.3.2 Other Network Connection Troubleshooting ..................... 242
6.3.3 Failure to cannot the Scanner using a Web Browser ........ 244
6.3.4 Problems when Connecting to the Scanner
using a Web Browser ........................................................ 246
6.4 Other Troubleshooting ................................................ 247
6.5 Points to Check before Contacting Your FUJITSU
Scanner Dealer ............................................................ 249
6.5.1 General Details.................................................................. 249
6.5.2 Error Status ....................................................................... 250
viii
6.6 Checking the Scanner Labels .................................... 252
6.7 Pre-Maintenance Preparations ................................... 253
Appendix A ADF Paper Specifications ............................... 255
A.1 Paper Size .................................................................... 256
A.2 Paper Requirements .................................................... 257
A.2.1 Paper Type ........................................................................ 257
A.2.2 Paper Weight..................................................................... 257
A.2.3 Precautions........................................................................ 257
A.3 Maximum Document Loading Capacity .................... 260
A.4 Area not to be Perforated ........................................... 261
A.5 Multifeed Detection Conditions .................................. 262
A.5.1 Detection by Layer............................................................. 262
A.5.2 Detection by Length........................................................... 262
A.5.3 Detection by both Layer and Length.................................. 263
Appendix B Scanner Specifications ................................... 265
B.1 Device Specifications .................................................. 266
B.2 Scanner Specifications ............................................... 267
Appendix C Operation Messages ........................................ 269
C.1 Administrator Messages ............................................. 270
C.1.1 Administrator Screen Messages........................................ 271
C.1.2 System Log Messages ...................................................... 285
C.1.3 Alert Monitor System Log Messages................................. 287
C.2 Regular User Messages .............................................. 291
C.2.1 Regular User Screen Messages........................................ 291
C.2.2 System Log Messages ...................................................... 306
C.2.3 User Log ............................................................................ 315
Network Scanner fi-6000NS Operator's Guide ix
Appendix D Glossary ........................................................... 321
Index .......................................................................................... 327
x
Network Scanner fi-6000NS Operator's Guide xi
Copyright
NetAdvantage 2005
Copyright© 2002-2006 Infragistics, Inc.
LEADTOOLS for .NET
Copyright© 2005 LEAD Technologies, Inc.
WinPcap3.1
Copyright© 1999 - 2005 NetGroup, Politecnico di Torino (Italy).
Copyright© 2005 - 2006 CACE Technologies, Davis (California).
All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions
and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials provided
with the distribution.
3. Neither the name of the Politecnico di Torino, CACE Technologies nor the names of its
contributors may be used to endorse or promote products derived from this software without
specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This product includes software developed by the University of California, Lawrence Berkeley
Laboratory and its contributors.
This product includes software developed by the Kungliga Tekniska Hogskolan and its contributors.
This product includes software developed by Yen Yen Lim and North Dakota State University.
xii
Portions Copyright© 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997 The Regents of the University
of California.
All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions
and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials provided
with the distribution.
3. All advertising materials mentioning features or use of this software must display the
following acknowledgement: "This product includes software developed by the University of
California, Berkeley and its contributors."
4. Neither the name of the University nor the names of its contributors may be used to endorse
or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE INSTITUTE AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
Portions Copyright© 1983 Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright
notice and this paragraph are duplicated in all such forms and that any documentation, advertising
materials, and other materials related to such distribution and use acknowledge that the software was
developed by the University of California, Berkeley. The name of the University may not be used to
endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED "AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Network Scanner fi-6000NS Operator's Guide xiii
Portions Copyright© 1995, 1996, 1997 Kungliga Tekniska Hogskolan (Royal Institute of Technology,
Stockholm, Sweden).
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted
provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions
and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials provided
with the distribution.
3. All advertising materials mentioning features or use of this software must display the
following acknowledgement: "This product includes software developed by the Kungliga
Tekniska Hogskolan and its contributors."
4. Neither the name of the University nor the names of its contributors may be used to endorse
or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE INSTITUTE AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE INSTITUTE OR CONTRIBUTORS
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
Portions Copyright© 1997 Yen Yen Lim and North Dakota State University.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted
provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions
and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials provided
with the distribution.
3. All advertising materials mentioning features or use of this software must display the
following acknowledgement: "This product includes software developed by Yen Yen Lim
and North Dakota State University"
4. The name of the author may not be used to endorse or promote products derived from this
software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE AUTHOR "AS IS" AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT,
xiv
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING,
BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Portions Copyright© 1993 by Digital Equipment Corporation.
Permission to use, copy, modify, and distribute this software for any purpose with or without fee is
hereby granted, provided that the above copyright notice and this permission notice appear in all
copies, and that the name of Digital Equipment Corporation not be used in advertising or publicity
pertaining to distribution of the document or software without specific, written prior permission.
THE SOFTWARE IS PROVIDED "AS IS" AND DIGITAL EQUIPMENT CORP. DISCLAIMS ALL
WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL DIGITAL
EQUIPMENT CORPORATION BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR
CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM
LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT,
NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION
WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Portions Copyright© 1995, 1996, 1997, 1998, and 1999 WIDE Project.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted
provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions
and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials provided
with the distribution.
3. Neither the name of the project nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS "AS IS" AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE PROJECT OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGE.
Network Scanner fi-6000NS Operator's Guide xv
Portions Copyright© 1996 Juniper Networks, Inc. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted
provided that: (1) source code distributions retain the above copyright notice and this paragraph in its
entirety, (2) distributions including binary code include the above copyright notice and this paragraph
in its entirety in the documentation or other materials provided with the distribution.
The name of Juniper Networks may not be used to endorse or promote products derived from this
software without specific prior written permission.
THIS SOFTWARE IS PROVIDED "AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Portions Copyright© 2001 Daniel Hartmeier
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted
provided that the following conditions are met:
Redistributions of source code must retain the above copyright notice, this list of conditions and
the following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of conditions
and the following disclaimer in the documentation and/or other materials provided with the
distribution.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTOR "AS
IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Portions Copyright 1989 by Carnegie Mellon.
Permission to use, copy, modify, and distribute this program for any purpose and without fee is hereby
granted, provided that this copyright and permission notice appear on all copies and supporting
documentation, the name of Carnegie Mellon not be used in advertising or publicity pertaining to
distribution of the program without specific prior permission, and notice be given in supporting
documentation that copying and distribution is by permission of Carnegie Mellon and Stanford
University. Carnegie Mellon makes no representations about the suitability of this software for any
purpose. It is provided "as is" without express or implied warranty.
xvi
WinDump3.9.5
Copyright© 1999 - 2005 NetGroup, Politecnico di Torino (Italy).
Copyright© 2005 - 2006 CACE Technologies, Davis (California).
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted
provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions
and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials provided
with the distribution.
3. Neither the name of the Politecnico di Torino, CACE Technologies nor the names of its
contributors may be used to endorse or promote products derived from this software without
specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This product includes software developed by the University of California, Lawrence Berkeley
Laboratory and its contributors.
Network Scanner fi-6000NS Operator's Guide xvii
Introduction
Thank you for purchasing the Network Scanner fi-6000NS.
This easy-to-use image scanner is designed to be connected to a computer network system and is primarily
for office use.
Copying of the contents of this manual in whole or in part and copying of the scanner application is
forbidden under the copyright law.
The contents of this manual are subject to change without notice.
PFU LIMITED. is not liable whatsoever for any damages resulting from use of this scanner and
procedures described in this manual, profit due to defects, and any claims by a third party.
Regulatory Information
FCC Declaration
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is located.
Consult your dealer or an experienced radio/TV technician.
FCC warning: Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
NOTICE
The use of a shielded interface cable is required to comply with the Class
B limits of Part 15 of FCC rules. The length of the AC cable must be 2
meters (6.6 feet) or less.
xviii
Canadian DOC Regulations
This digital apparatus does not exceed the Class B limit for radio noise emissions from digital
apparatus set out in the Radio interference Regulations of the Canadian Department of
Communications.
This Class B digital apparatus complies with Canadian ICES-003.
Le présent appareil numérique n'émet pas de parasites radioélectriques dépassant les limites
applicables aux appareils numériques de la classe B et prescrites dans le Règlement sur le brouillage
radioélectrique dictées par le Ministère des Communications du Canada.
Cet appareil numérique de la classe B est conforme la norme NMB-003 du Canada.
Bescheimigung des Herstellers / Importeurs
Für den fi-6000NS wird folgendes bescheinigt:
In ÅEereinsstimmung mit den Bestimmungen der EN45014(CE) funkentstört
Maschinenlärminformationsverordnung 3.GPSGV: Der höchste Schalldruckpegel beträgt 70 dB (A)
oder weniger, gemäß EN ISO 7779.
Use in High-safety Applications
This product has been designed and manufactured on the assumption that it will be used in office,
personal, domestic, regular industrial, and general-purpose applications. It has not been designed and
manufactured for use in applications (simply called "high-safety applications" from here on) that
directly involve danger to life and health when a high degree of safety is required, for example, in the
control of nuclear reactions at nuclear power facilities, automatic flight control of aircraft, air traffic
control, operation control in mass-transport systems, medical equipment for sustaining life, and
missile firing control in weapons systems, and when provisionally the safety in question is not
ensured. The user should use this product with adopting measures for ensuring safety in such high-
safety applications. PFU LIMITED assumes no liability whatsoever for damages arising from use of
this product by the user in high-safety applications, and for any claims or compensation for damages
by the user or a third party.
About the Use of Mercury
To avoid unexpected injury, read the following carefully.
Doing the following actions may result in serious personal injuries:
Do not lick or consume the substance contained in the lamp.
Do not incinerate, crush, or shred the lamps or scanner parts.
Do not breathe the chemical liquid contained in the scanner lamps.
Lamp(s) inside this product contain mercury and must be recycled or
disposed of according to local, state, or federal laws.
H
g
Network Scanner fi-6000NS Operator's Guide xix
LCD Peculiarities
The LCD backlight is a fluorescent tube that contains some mercury.
Be aware that neither of the following is considered a fault.
Despite the fact that the latest advanced technology has been used to produce the scanner’s
TFT color LCD's, the large number of pixels involved means that an occasional (always-on)
bright dot or (always-off) dark dot may be visible.
The characteristics of the LCD mean that there may be some variation in hue and intensity of
colors across the screen.
Replacing Batteries
This product has a battery (CMOS RAM battery) on board to retain data such as
Warning
Do not replace the battery yourself, as there is a risk of explosion if the wrong type is used.
Please contact your maintenance engineer in charge when the battery runs low.
Do not touch the battery. Never install or remove the battery by yourself.
Doing so may cause electric shock or static electricity which can damage the device.
Trademarks
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/
or other countries.
Adobe, the Adobe logo, and Acrobat are either registered trademarks of Adobe Systems Incorporated
in the United States and/or other countries.
ABBYY™ FineReader™ 7.x Engine © ABBYY Software House 2005.
OCR by ABBYY Software House. All rights reserved.
ABBYY, FineReader are trademarks of ABBYY Software House.
Other product names are the trademarks or registered trademarks of the respective companies.
How Trademarks are Indicated in This Manual
References to operating systems (OS) and applications are indicated as follows:
Windows
Windows® operating system
Windows® 2000
Server
Microsoft® Windows® 2000 Server
Microsoft® Small Business Server 2000
Microsoft® Windows® 2000 Advanced Server
Windows Server®
2003
Microsoft® Windows Server® 2003, Standard Edition
Microsoft® Windows Server® 2003, Enterprise Edition
Microsoft® Windows Server® 2003, Datacenter Edition
Microsoft® Windows Server® 2003, Web Edition
Adobe Acrobat
Adobe® Acrobat®
xx
Where there is no distinction between the different versions of the above operating system, the general
term "Windows" is used.
Where there is no distinction between the different versions of the above application, the general term
"Adobe Acrobat" is used.
The version of Adobe Acrobat provided with this product may change without notice. If the
instructions described in this manual differ from the actual displayed screen, refer to Acrobat's Help.
Manufacturer
PFU LIMITED
International Sales Dept., Imaging Business Division, Products Group
Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi Kanagawa 212-8563, Japan
Phone : (81-44) 540-4538
All Rights Reserved, Copyright© PFU LIMITED 2007
Notice of Liability
BEFORE USING THIS PRODUCT, PLEASE READ THIS MANUAL CAREFULLY. IF THIS
PRODUCT IS NOT USED CORRECTLY, UNEXPECTED INJURY CAN OCCUR TO USERS OR
BYSTANDERS.
Keep this manual in a safe place so that it can be easily referred to during use of this product.
While all efforts have been made to ensure the accuracy of all information in this manual, PFU
assumes no liability to any party for any damage caused by errors or omissions or by statements of any
kind in this manual, its updates or supplements, whether such errors are omissions or statements
resulting from negligence, accidents, or any other cause. PFU further assumes no liability arising from
the application or use of any product or system described herein; nor any liability for incidental or
consequential damages arising from the use of this manual. PFU disclaims all warranties regarding the
information contained herein, whether expressed, implied, or statutory.
Warning Indications Used in This Manual
This indication alerts operators to an operation that, if not strictly
observed, may result in severe injury or death.
This indication alerts operators to an operation that, if not strictly
observed, may result in safety hazards to personnel or damage to
equipment.
Network Scanner fi-6000NS Operator's Guide xxi
Symbols Used in This Manual
This manual uses the following symbols in the explanations in addition to the warning indications.
Screen Examples in This Manual
The screen examples in this manual are subject to change without notice in the interest of product
improvement. If the actual displayed screen differs from the screen examples in this manual, operate
by following the actual displayed screen while referring to the User's Manual of the scanner
application you are using.
The screen examples in this manual are created according to Microsoft Corporation guidelines.
ATTENTION
This symbol alerts operators to particularly important information. Be
sure to read this information.
HINT
This symbol alerts operators to helpful advice regarding operation.
A TRIANGLE symbol indicates that special care and attention is required.
The drawing inside the triangle shows the specific caution.
A CIRCLE with a diagonal line inside shows action which users may not
perform.
The drawing inside or under the circle shows the specific action that is not
allowed.
R
Outline characters on a colored background show instructions users should
follow.
It may also include the drawing that shows the specific instruction.
This symbol is used to indicate information about administrator operations.
In Chapter 3, operations that can be performed by either or both of the
administrator login modes one indicated by the following symbols:
: Administrator operating via the touch panel.
: Administrator operating via the web interface.
This symbol is used to indicate information about regular user operations.
xxii
Warning Label
About Maintenance
The user must not perform repairs on this scanner.
Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for repairs
to this product.
High Temperature
The glass scanner windows surface inside the ADF becomes hot when the
scanner is used. Be careful not to touch the surface of the glass scanner
windows.
ATTENTION
Do NOT remove from the scanner, stain or scratch the warning labels.
Network Scanner fi-6000NS Operator's Guide xxiii
Safety Precautions
This manual describes important details for ensuring the safe and correct use of this product.
Thoroughly read this manual before you start to use this product. In particular, be sure to read and fully
understand the Safety Precautions described in this manual before you use this product.
Also, store this manual in a safe place so that it can be easily referred to during use of this product.
Do not damage the AC cable.
Use only specified AC cables and connector cables.
Use this scanner only at the indicated power voltage. Do not connect to
multiple-power strips.
Do not touch the AC cable with wet hands.
Wipe any dust from the power plug.
A damaged AC cable may cause fire or electric shock. Do not place heavy objects on
AC cables, or pull, bend, twist, heat, damage or modify AC cables.
Do not use damaged AC cables or power plugs, or install any cables or power plugs to
loose wall sockets.
Use only specified AC cables and connector cables. Failure to use the correct cables
might cause electric shock and/or equipment failure.
Please do not use the AC cable provided with this scanner for other devices, since this
might cause equipment failure and other troubles or an electric shock.
Use this scanner only at the indicated power voltage and current. Improper power
voltage and current might cause fire or electric shock. Do not connect to multiple-power
strips.
Do not touch the power plug with wet hands. Doing so can cause electric shock.
Wipe off any dust from metal parts on the power plug or metal fittings with a soft, dry
cloth. Accumulated dust can cause fire or electric shock.
xxiv
Do not install the device in locations that has oil smoke, steam, humidity,
and dust.
Turn the scanner OFF if it is damaged.
Do not use the scanner if there is a strange odor.
Do not put liquids inside the scanner.
Do not touch the inside of the scanner unless necessary.
Do not install the scanner in locations subject to oil smoke, steam, humidity, and dust.
Doing so might cause a fire or electric shock.
If the scanner is damaged for any reason,
turn the scanner off and unplug the power cable. Contact your FUJITSU scanner dealer
or an authorized FUJITSU scanner service provider.
If you detect heat coming from the device or detect other problems such as smoke,
strange smells or noises, immediately turn off the scanner and disconnect its power
plug. Make sure that any smoke coming from it has stopped, before contacting your
FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
Do not insert or drop metal objects in to the scanner. Do not scan wet documents or
documents with paper clips or staples. Do not splash or allow the scanner to get wet.
If foreign objects (water, small metal objects, liquids, etc.) get inside the scanner,
immediately turn off the scanner and disconnect the power plug from the power outlet.
Then, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service
provider. Pay particular attention to this warning in households where there are small
children.
Do not take apart or modify the scanner. The inside of the scanner contains high-
voltage components. Touching these components might cause electric shock or fire.
Network Scanner fi-6000NS Operator's Guide xxv
Do not install the scanner on unstable surfaces.
Firmly insert the power plug.
Do not block the ventilation ports.
Do not place heavy objects or stand on top of the scanner.
Do not use the scanner immediately after moving it from a cold place into a
warm room.
Before moving the scanner, disconnect the power plug from the power
outlet.
Make sure that the scanner is installed on a flat, level surface and that none of its parts
extend beyond the surface top, such as a desk or table. Do not install the scanner on
unstable surfaces. Install the scanner on a level surface that is free of vibration to
prevent it from falling.
Install the scanner on a strong surface that will support the weight of the scanner and
other devices.
Firmly insert the power plug as far it can go into the power outlet.
Do not block the ventilation ports. Blocking the ventilation ports generates heat inside of
scanner, which may result in fire or scanner failure.
Do not place heavy objects on the scanner or use the scanner's surface top to perform
other work. Improper installation might cause injuries and equipment failure.
Do not use the device immediately after moving it from a cold place into a warm room.
Condensation may occur, which might lead to scanning errors. Let the device dry about
one or two hours before you use it.
Do not move the scanner with the power and interface cables connected as this can
damage the cables, which can later cause fire, electric shock as well as injury.
Before moving the scanner, be sure to disconnect the power plug from the power outlet,
and all other data cables. Make sure that the floor is free of any obstructions.
xxvi
Protect the scanner from static electricity.
Do not use aerosol sprays near the scanner.
Avoid any contact when scanner is in use.
Disconnect the power plug from the power outlet when the scanner is not
used for a long period of time.
Do not install the scanner in direct sunlight.
Before moving the scanner, make sure the shipping lock is locked.
Install the scanner away from strong magnetic fields and other sources of electronic
noise. Also, protect the scanner against any static electricity, which can cause the
scanner to malfunction.
Do not use aerosol sprays to clean the scanner. Aerosol sprays can blow dirt and dust
inside the scanner, resulting in scanner failure or malfunction.
Avoid touching any scanner mechanism during scanning since this may cause injuries.
When the scanner is not going to be used for a long period of time, be sure to
disconnect the power plug from the power outlet.
Do not install the scanner under direct sunlight or near heating apparatus. Doing so
might cause excessive heat to build up inside the scanner, which can cause scanner
trouble or even fire. Install the scanner in a well-ventilated location.
When moving the scanner, be sure to lock the shipping lock in order to prevent
damages to the scanner.
1
Network Scanner fi-6000NS Operator's Guide 1
Chapter 1
Scanner Overview
1.1 Scanner Features.................................................................................................... 2
1.2 Part Names and Functions..................................................................................... 3
1.3 User Types and Operations ................................................................................... 6
1.4 Scanner Quick User Guide..................................................................................... 9
1.5 Scanner Requirements......................................................................................... 15
2
1.1 Scanner Features
This easy-to-operate network scanner is used to scan documents for further use:
Scanned document files can be sent as an e-mail attachment.
Scanned document files can be sent by fax.
Scanned document files can be saved in a network folder.
The scanner has the following security features:
Login authentication can restrict user access.
Scans can be converted to password protected PDF files.
SMTP Server
PC
Fax Server
Internet
Send Fax
File Server
Send e-Mail
LDAP Server
Scanner Settings
Scanned Data
Original
Document
Scanner
User
Authentication
Save
1.2 Part Names and Functions
Network Scanner fi-6000NS Operator's Guide 3
Scanner Overview
1
1.2 Part Names and Functions
1.2.1 External Parts
1. Startup button
2. Scan button
3. LCD touch panel
4. Keyboard
5. Output tray
6. ADF paper chute
7. Side guides
8. Top cover
Front view
Rear view
9. ADF release button
11. AC adaptor connector 12. LAN connector
10. Security cable slot
4
No. Part name Function
1
Startup button Turns on scanner or brings up the "Login" screen from
standby mode. For details, refer to "2.1.1 Using the Startup
Button" (page 18).
2
Scan button Starts the scan process.
For details, refer to "2.1.2 Using the Scan Button" (page 19).
3
LCD touch panel Accepts user input and displays the scanner control screens.
The LCD touch panel buttons are used to setup scans. For
details, refer to "2.2 Using the LCD Touch Panel" (page 20).
4
Keyboard Used to enter text in the control screen input fields.
May also be used instead of the touch panel to operate the
control screens. For details, refer to "2.3 Using the Keyboard"
(page 21).
5
Output tray Scanned documents are ejected from the ADF onto this tray.
Small documents may be retrieved by flipping up the
keyboard after scanning has completed.
6
ADF paper chute Holds the documents waiting to be scanned (scan side down).
7
Side guides Adjust to the width of the paper, to prevent skewing of the
scanned pages.
8
Top cover Frames the LCD touch panel, and covers the upper scanner/
ADF mechanism. Must be opened to clean inside the scanner,
or when replacing consumable parts.
9
ADF release button
Push to unlock the top cover.
10
Security cable slot
Slot for commercially available security cable to prevent
against theft.
The following security cable is recommended.
Type: Right angle
Cylindrical part: diameter 25mm (max), length 50mm (max)
(includes bent part if a straight cable is used)
11
AC adaptor connector Connects the scanner to the AC adaptor.
12
LAN connector Connects the scanner to the network.
1.2 Part Names and Functions
Network Scanner fi-6000NS Operator's Guide 5
Scanner Overview
1
1.2.2 Internal Parts
No. Part name Function
1
Pad assembly Help to guide documents from the ADF paper chute to the
glass scanner windows.
2
Pick roller
3
Sheet guide
4
Glass scanner
windows
Place where the documents are scanned.
5
ADF (Automatic
Document Feeder)
Drives the documents from the ADF paper chute, past the
glass scanner windows, to the output tray.
6
1.3 User Types and Operations
The scanner functions available after login vary in the following ways for different types of user:
Administrator
Can setup and manage the scanner. The administrator can operate via the scanner's touch
panel or via the web by using a computer web browser.
Regular User
Can scan documents and then send or save the resulting data.
Top Menu Tab
/Side Menu Tab
Used to ...
Admin
Regular
User
See ...
Touch Web
System Settings
Screen
Calibration
Calibrate the touch panel
A—
page 34
Scanner Name Set the scanner name
AA
page 37
Date/Time Set the date/time
AA
page 44
Region/
Timezone
Set the region/timezone
AA
page 42
Standby Mode Set the time to standby mode
AA
page 46
Admin
Password
Change the admin password
AA
page 49
Multifeed
Settings
Set the multifeed detection
method
AA
page 50
Scanner
Adjustment
Set the offset and
magnification settings
AA
page 54
1.3 User Types and Operations
Network Scanner fi-6000NS Operator's Guide 7
Scanner Overview
1
Network Settings
IP Address Set the IP address
AA
page 57
DNS Server Set the DNS server
AA
page 60
WINS Server Set the WINS server
AA
page 61
NTP Server Set the NTP server
AA
page 62
LDAP Server Set the LDAP server
AA
page 64
SMTP Server Set the e-mail server (SMTP
server)
AA
page 69
Fax Server Set the fax server
AA
page 71
Network Folder Set the network folders (file
servers)
AA
page 73
Alert
Notification
Set the destination for alert
notifications
AA
page 84
Ping Check the network connection
with a Ping test
AA
page 86
Network Status Check the network operating
status
AA
page 89
Device Status
System Status View the system status
AA
page 91
Usage Status View the usage status
AA
page 92
Operation Logs
User Log Manage user logs
AA
page 96
System Log Manage the system log
AA
page 102
Maintenance
User Data Store Maintain the user data store
—A—
page 107
System Settings
File
Download the system settings
—A—
page 116
System Update Update the scanner's system
software
—A—
page 124
Technical
Support
Set the information output
level
AA
page 127
Obtain technical support
—A—
page 128
Top Menu Tab
/Side Menu Tab
Used to ...
Admin
Regular
User
See ...
Touch Web
8
A: available : not available
e-Mail Send the scanned data by e-
mail
—— A
page 142
Fax Send the scanned data by fax
—— A
page 154
Save Save the scanned data to a
network folder
—— A
page 164
Scan Settings Set the scan options
—— A
page 169
Scan Viewer Enable/disable the scan
viewer
—— A
page 198
Maintenance
Edit e-Mail
Addresses
Edit contacts in the e-mail
address book
—— A
page 150
Edit Fax
Numbers
Edit contacts in the fax
number list
—— A
page 160
Roller Cleaning Clean the ADF
—— A
page 211
ScanTest Perform a scan test
—— A
page 207
Consumable Alert Indicate when parts need
replacing
—— A
page 218
User Log Check user operations
—— A
page 205
Top Menu Tab
/Side Menu Tab
Used to ...
Admin
Regular
User
See ...
Touch Web
1.4 Scanner Quick User Guide
Network Scanner fi-6000NS Operator's Guide 9
Scanner Overview
1
1.4 Scanner Quick User Guide
These sections describe the scanner features such as e-mail, fax, print, and save data, for regular
user login.
1.4.1 Sending Scanned Data as an e-Mail Attachment
HINT
The administrator must setup the "Send e-Mail" function for the user to be able
to send scanned data as an e-mail attachment.
For details about the required settings, refer to "3.1 Required Scanner Function
Settings" (page 24).
Loading
Documents
For details, refer to "4.1 Loading Documents"
(page 132).
Logging in:
Regular User
Mode
For details, refer to "4.3 Logging in: Regular
User Mode" (page 139).
On the "Main
Menu" screen,
press
For details, refer to "4.4 Sending the Scanned
Data by e-Mail" (page 142).
10
Setting the Scan Options
Adjust the scan settings as necessary.
For details, refer to "4.7 Setting the Scan
Options" (page 169).
Enabling/Disabling the Scan
Viewer
Edit the scanned data as necessary.
For details, refer to "4.8 Enabling/Disabling the
Scan Viewer" (page 198).
On the "Send
e-Mail" screen,
enter the mail
destination
For details, refer to "4.4 Sending the Scanned
Data by e-Mail" (page 142).
On the "Send
e-Mail" screen,
press
For details, refer to "4.4 Sending the Scanned
Data by e-Mail" (page 142).
On the "Scan Viewer" screen,
check the scanned data
For details, refer to "4.9 Editing the Scanned
Data in the Scan Viewer" (page 201).
Document is
Scanned and
e-Mailed
To check if the e-mail has been sent
successfully, refer to "4.10 Checking the User
Log" (page 205).
1.4 Scanner Quick User Guide
Network Scanner fi-6000NS Operator's Guide 11
Scanner Overview
1
1.4.2 Sending Scanned Data by Fax
HINT
The administrator must setup the "Send Fax" function for the user to be able to
send scanned data by fax.
For details about the required settings, refer to "3.1 Required Scanner Function
Settings" (page 24).
Loading
Documents
For details, refer to "4.1 Loading Documents"
(page 132).
Logging in:
Regular User
Mode
For details, refer to "4.3 Logging in: Regular
User Mode" (page 139).
On the "Main
Menu" screen,
press
For details, refer to "4.5 Sending the Scanned
Data by Fax" (page 154).
Setting the Scan Options
Adjust the scan settings as necessary.
For details, refer to "4.7 Setting the Scan
Options" (page 169).
12
Enabling/Disabling the Scan
Viewer
Edit the scanned data as necessary.
For details, refer to "4.8 Enabling/Disabling the
Scan Viewer" (page 198).
On the "Send Fax"
screen, enter the
fax destination
For details, refer to "4.5 Sending the Scanned
Data by Fax" (page 154).
On the "Send Fax"
screen, press
For details, refer to "4.5 Sending the Scanned
Data by Fax" (page 154).
On the "Scan Viewer" screen,
check the scanned data
For details, refer to "4.9 Editing the Scanned
Data in the Scan Viewer" (page 201).
Document is
Scanned and
Faxed
To check if the fax has been sent successfully,
refer to "4.10 Checking the User Log" (page
205).
1.4 Scanner Quick User Guide
Network Scanner fi-6000NS Operator's Guide 13
Scanner Overview
1
1.4.3 Saving Scanned Data in a Network Folder
HINT
The administrator must setup the "Save" function for the user to be able to save
data in a network folder.
For details about the required settings, refer to "3.1 Required Scanner Function
Settings" (page 24).
Loading
Documents
For details, refer to "4.1 Loading Documents"
(page 132).
Logging in:
Regular User
Mode
For details, refer to "4.3 Logging in: Regular
User Mode" (page 139).
On the "Main
Menu" screen,
press
For details, refer to "4.6 Saving the Scanned
Data to a Network Folder" (page 164).
Setting the Scan Options
Adjust the scan settings as necessary.
For details, refer to "4.7 Setting the Scan
Options" (page 169).
14
Enabling/Disabling the Scan
Viewer
Edit the scanned data as necessary.
For details, refer to "4.8 Enabling/Disabling the
Scan Viewer" (page 198).
On the "Save As"
screen, select a
folder
For details, refer to "4.6 Saving the Scanned
Data to a Network Folder" (page 164).
On the "Save as"
screen, press
For details, refer to "4.6 Saving the Scanned
Data to a Network Folder" (page 164).
On the "Scan Viewer" screen,
check the scanned data
For details, refer to "4.9 Editing the Scanned
Data in the Scan Viewer" (page 201).
Document is
Scanned and
Saved
To check if the document has been saved
successfully, refer to "4.10 Checking the User
Log" (page 205).
1.5 Scanner Requirements
Network Scanner fi-6000NS Operator's Guide 15
Scanner Overview
1
1.5 Scanner Requirements
1.5.1 Administrator Requirements for Login via the Web Interface
For scanner administration carried out via the web interface, the following requirements apply:
Software (English versions)
Microsoft® Internet Explorer 6 SP2 or later
Any Windows® operating system which supports the above Web browser
Hardware
Any client PC which runs the supported software
XGA monitor or better
LAN cable
1.5.2 LDAP Server
This scanner supports the following LDAP servers:
Windows® 2000 Server Active Directory
Windows Server® 2003 Active Directory
LDAP (Lightweight Directory Access Protocol) is a protocol for accessing a directory databases
over a TCP/IP network. It can be used to administer networked users e-mail addresses and
operating environments.
This LDAP server can be used to perform the following:
User authentication at login
Finding or entering e-mail addresses in an address book
1.5.3 Fax Server
This scanner supports the following fax server:
Captaris® RightFax Business Server (Version 9.3)
16
2
Network Scanner fi-6000NS Operator's Guide 17
Chapter 2
Basic Scanner Operations
2.1 Using the Scanner Buttons.................................................................................. 18
2.2 Using the LCD Touch Panel................................................................................. 20
2.3 Using the Keyboard .............................................................................................. 21
18
2.1 Using the Scanner Buttons
2.1.1 Using the Startup Button
When the scanner is off or in standby mode, pressing the startup button will start the scanner up
and display the "Login" screen.
* Other than pressing the startup button, any of the following operations will open the "Login"
screen:
Loading the document in the ADF paper chute.
Closing the top cover.
Pressing a keyboard key.
The idle time before standby mode entered can be changed. For details, refer to "3.5.5 Setting the
Time to Standby Mode" (page 46).
ATTENTION
When the scanner is starting up or in standby mode, be careful to never
hold the startup button down for four seconds, as this will cause the scanner
to shutdown. If this happens, saved scanned data may become unusable.
If the startup button is accidentally held down too long, causing the scanner
to shutdown, temporally detach the AC adaptor to ensure that the power is
completely off.
After turning the power off, wait for at least ten seconds before turning the
power back on again. To shutdown the scanner correctly, press the
[Shutdown] button on the "Login" screen.
Login Screen
Operating
Standby
Shutdown
Login
No operation
for set period
Operation Screens
Press Button(*)
Press Button
LED Dark
LED Lit
LED Blinking
2.1 Using the Scanner Buttons
Network Scanner fi-6000NS Operator's Guide 19
Basic Scanner Operations
2
2.1.2 Using the Scan Button
When the [Scan] button on the touch panel is pressed, it will start the scan.
For certain scan settings, the [Scan] button may also have the following names:
[Scan&Send] button
[Scan&Save] button
20
2.2 Using the LCD Touch Panel
When using the LCD touch panel, buttons only need to be lightly pressed to select them.
For details how to operate the touch panel, refer to "3.2 Administrator Control Screens" (page 25)
or "4.2 Using Touch Panel Screens: Regular User" (page 135).
ATTENTION
Do not use a pen or other hard object on the LCD touch panel.
The LCD touch panel may be damaged.
If the screen is dirty, this may cause the LCD touch panel to malfunction.
Clean the screen if it is visibly dirty.
For details, refer to "5.3 Cleaning the LCD Touch Panel" (page 217).
2.3 Using the Keyboard
Network Scanner fi-6000NS Operator's Guide 21
Basic Scanner Operations
2
2.3 Using the Keyboard
Selecting buttons or entering text can also be done on the keyboard.
The keyboard can be used in the following ways:
2.3.1 Using the Keyboard: Administrator
Key Used to ...
Tab Switch focus to the next field or button.
Space Select the button in focus.
However, this cannot be used for the [Download], [Get CSV], and [Backup]
buttons.
Enter Set the contents of the current screen.
(Used instead of the [OK] button or [Login] button.)
↑ ↓ Change the value of the numerical input for the field in focus.
Page Up
Page Down
Scroll up or down the contents on the screen.
(Used instead of the scroll buttons.)
ATTENTION
The keyboard cannot be used to select a top or left side menu button.
Select buttons in the top menu by pressing the touch panel or by using the
mouse.
22
2.3.2 Using the Keyboard: Regular Users
Key Used to ...
Tab Switch focus to the next field or button.
Space Select the button in focus.
Enter Set the contents of the current screen.
(Used instead of the [OK]
button or [Login] button.)
(On Search screens, may be used instead of the [Find] button.)
Esc Return to the previous screen.
(On Main Menu, may be used instead of the [Logout] button.)
Alt+F4 Shutdown the scanner.
(Used instead of the [Shutdown] button on the "Login" screen.)
↑ ↓ Scroll up or down between items.
Page Up
Page Down
Scroll up or down the page on the screen.
3
Network Scanner fi-6000NS Operator's Guide 23
Chapter 3
Administrator Operations
This chapter provides an explanation of the administrator operations, which are used to setup and
manage the scanner.
Messages may appear while performing operations described in this chapter. For more details
about these messages and actions to take, refer to "C.1.2 System Log Messages" (page 285).
Symbols used in this chapter:
: Administrator operating via the touch panel.
: Administrator operating via the web interface.
3.1 Required Scanner Function Settings.................................................................. 24
3.2 Administrator Control Screens............................................................................ 25
3.3 Administrator Login: via the Scanner's Touch Panel........................................ 27
3.4 Administrator Login: via the Web Interface ....................................................... 30
3.5 Using the System Settings Menus ...................................................................... 34
3.6 Using the Network Settings Menus..................................................................... 57
3.7 Using the Device Status Menus........................................................................... 91
3.8 Using the Operation Logs Menus........................................................................ 96
3.9 Using the Maintenance Menus .......................................................................... 107
24
3.1 Required Scanner Function Settings
Which scanner settings are required differs according to the type of scan that is to be used.
Note that [Device Status], [Operation Logs], and [Maintenance] menu settings are not required for
normal use.
N: Necessary A: Advisable —: Not required
(*1): Only necessary if connecting to an LDAP server
Top Menu
Left Side Menu e-Mail Fax Save See ...
System Settings
Screen Calibration
———
page 34
Scanner Name
NNN
page 37
Region/Timezone
AAA
page 42
Date/Time
AAA
page 44
Standby Mode
———
page 46
Admin Password
AAA
page 49
Multifeed Settings
———
page 50
Scanner Adjustment
———
page 54
Network Settings
IP Address
NNN
page 57
DNS Server
AAA
page 60
WINS Server
AAA
page 61
NTP Server
AAA
page 62
LDAP Server
A (*1) A (*1) A (*1)
page 64
SMTP Server
NN
page 69
Fax Server
N
page 71
Network Folder
—— N
page 73
Alert Notification
AAA
page 84
Ping
———
page 86
Network Status
———
page 89
3.2 Administrator Control Screens
Network Scanner fi-6000NS Operator's Guide 25
Administrator Operations
3
3.2 Administrator Control Screens
3.2.1 Menu Tabs
On the administrators' screen (touch panel or web), when one of the top menu tabs is selected, the
related function tabs are displayed on the left side menu.
Actual icon Shown in manual as... Used to ...
[Left] button, [Right] button Switch between top menu tabs (scrolling
the top menu as necessary).
[Up] button, [Down] button Switch between side menu tabs (scrolling
the left side menu as necessary).
[List] button Display a list of possible selections.
[Logout] button Log the current user out.
Top Menu
Left Side
Menu
26
3.2.2 Input Fields and Entering Characters
Only passwords for the following fields are case sensitive.
[OK] button Accept any changes to the current screen
settings.
[Cancel] button Abandon any input to the current screen,
and keep present settings and/or return to
the previous screen.
Actual icon Shown in manual as... Used to ...
Screen Field name
Login Password
Admin Password Current Password
New Password
Confirm New Password
Authentication screen for setting a network folder Password
3.3 Administrator Login: via the Scanner's Touch Panel
Network Scanner fi-6000NS Operator's Guide 27
Administrator Operations
3
3.3 Administrator Login: via the Scanner's Touch
Panel
1. Press the startup button.
The "Login" screen appears.
ATTENTION
If the normal screen display does not appear, wait for a few minutes and
try again. If the problem still occurs, contact your FUJITSU scanner dealer
or an authorized FUJITSU scanner service provider.
If changes are made to settings, such as IP address settings, when buffer
jobs are already queued, these jobs may not be processed normally. In
such cases, wait for all buffer jobs to be processed before changing any
settings.
If the [Cancel] button is pressed repeatedly in succession, "The page
cannot be displayed" message may appear on the screen. In this case,
wait for a few minutes and try again.
HINT
The user name and initial password for the administrator are as follows:
User Name: admin
Password: password
Only one administrator or user can login to the scanner at any one time.
Timeout time is 20 minutes (fixed). The timeout time is extended by a further 20
minutes for the following:
when a tab on the top menu or left side menu is pressed
when the [OK] button is pressed
Startup button
28
2. Enter a "User Name" and "Password".
Enter "admin" for the user name.
Passwords must be between 7 and 127 characters long.
Alphanumeric characters (case sensitive) and symbols may be entered.
HINT
The "Caps Lock" indicator is on if the keyboard's Caps Lock is set.
The "Num Lock" indicator is on if the keyboard's Num Lock is set.
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3. Press the [Login] button.
If the user name and password are valid, the "System Settings" screen appears.
30
3.4 Administrator Login: via the Web Interface
3.4.1 Setting up for Administrator Access via the Web Interface
The following are required for administrator login via the web interface:
"3.5.2 Setting the Scanner Name" (page 37)
"3.5.6 Changing the Admin Password" (page 49)
"3.6.1 Giving the Scanner an IP Address" (page 57)
"3.6.2 Setting the DNS Server" (page 60)
"3.6.3 Setting the WINS Server" (page 61)
Check that the Internet Explorer cache settings.
1. From the Internet Explorer [Tools] menu, select [Internet Options].
The "Internet Options" dialog box appears.
2. On the [General] tab, press the [Settings] button on the "Temporary Internet Files".
The "Settings" dialog box appears.
3. For "Check for newer versions of stored pages", select "Automatically".
4. In the "Temporary Internet files folder" section, specify "Amount of disk space to use"
as 63MB or above.
5. Press the [OK] button.
HINT
For details about setting up to manage the scanner via a personal
computer, refer to "1.5.1 Administrator Requirements for Login via the Web
Interface" (page 15).
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ATTENTION
Different browser versions may require a different set up procedure.
Do not use a proxy server setting.
Do not use the browser [Refresh], [Back], or [Forward] buttons.
Do not select the browser [File] - [New] - [Window] menu item.
Do not use any Windows® operating system shortcut keys.
HINT
Different browser versions may display font types and sizes differently,
upsetting the page layout. However, this does not affect functional
operation.
If any updates or service packs are available for Internet Explorer, make
sure they are applied.
32
3.4.2 Logging In
1. Specify the scanner name as a URL in the web browser's location bar.
For example, when the scanner name is "SCAN001":
http://SCAN001/
An IP address can be specified instead of a scanner name for the URL.
If the IP address is xxx.xxx.xxx.xxx, the specified URL is
http://xxx.xxx.xxx.xxx/.
The "Login" screen appears.
ATTENTION
If the normal screen display does not appear, wait for a few minutes and
try again. If the problem still occurs, contact your FUJITSU scanner dealer
or an authorized FUJITSU scanner service provider.
If changes are made to settings, such as IP address settings, when buffer
jobs are already queued, these jobs may not be processed normally. In
such cases, wait for all buffer jobs to be processed before changing any
settings.
If the [Cancel] button is pressed repeatedly in succession, "The page
cannot be displayed" message may appear on the screen. In this case,
wait for a few minutes and try again.
HINT
The user name and initial password for the administrator are as follows:
User Name: admin
Password: password
Only one administrator or user can login to the scanner at any one time.
Timeout time is 20 minutes (fixed). The timeout time is extended by a
further 20 minutes for the following:
when a tab on the top menu or left side menu is pressed
when the [OK] button is pressed
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2. Enter a "User Name" and "Password".
Enter "admin" for the user name.
Passwords must be between 7 and 127 characters long.
Alphanumeric characters (case sensitive) and symbols may be entered.
3. Press the [Login] button.
If the user name and password are valid, the "System Settings" screen appears.
34
3.5 Using the System Settings Menus
3.5.1 Calibrating the Touch Panel
This should be done when the touch panel responses seem out of alignment with the positions of
objects on the LCD screen.
1. Select the [System Settings] tab on the top menu.
2. Select the [Screen Calibration] tab on the left side menu.
The "Screen Calibration" screen appears.
3. Press the [Calibrate Screen] button.
A blank calibration screen appears, with a red "+" (adjustment mark) in the top-left
corner.
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4. Touch the "+" with your fingertip.
Repeat until the test screen appears, with the following "Calibration" dialog box:
HINT
The keyboard may also be used on the calibration screen:
Press the [Home] key to jump straight to the post-calibration test
screen.
Use the arrow keys to move the "+" to a different calibration point.
This allows a bad touch to be redone.
Press the [Esc] key to stop the calibration process and return to the
"Screen Calibration" screen.
Press the [Enter] key to close the error dialog. (Not normally needed.)
After being touched, the "+" will move to the next calibration
position. Each time it stops, touch it again.
36
5. Trace a line on the screen with your fingertip.
A corresponding line will appear on-screen.
If the line does not appear correctly, press the [Calib screen] button to return to Step 4.
If the screen becomes cluttered, press the [CLR screen] button to remove all the lines.
6. When you are satisfied with the touch screen response, press the [Update] button.
This saves the current calibration data, completing the calibration process, and returns
you to the "Screen Calibration" screen.
HINT
Press the [Cursor on/off] button to toggle the mouse cursor between
its "visible" and "hidden" states.
ATTENTION
If the calibration is not performed carefully, or the [Enter] key is
pressed before all the calibration points have been touched, the
following error message may appear:
Parameter Error. Please input, again.
Press the [Enter] key to dismiss the error dialog, and perform the
calibration from Step 4 again, being careful to touch each calibration
point accurately.
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3.5.2 Setting the Scanner Name
A scanner name may be set to provide a network alias for the device.
1. Select the [System Settings] tab on the top menu.
2. Select the [Scanner Name] tab on the left side menu.
The "Scanner Name" screen appears.
ATTENTION
Do not use a name already being used in the network.
Name duplication will cause a network connection error. For more details
about how to deal with such errors, refer to "C.1.1 Administrator Screen
Messages" (page 271).
38
3. Enter a Scanner Name.
Scanner names may be up to 15 characters long.
Alphanumeric characters (case sensitive) and hyphens may be entered.
Initial character may not be a hyphen.
4. Press the [OK] button.
The restart confirmation screen appears.
ATTENTION
Do not use a name that is already being used in the network.
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5. Press the [Now] button.
The system is restarted.
40
HINT
If the [Later] button is pressed on the restart confirmation screen, the
current scanner name and the next scanner name (after restart) are
displayed on the Scanner Name screen.The next scanner name can be
changed again by entering a new scanner name in the current scanner
name field and pressing the [OK] button. Alternatively, the scanner can be
reverted to its old name (i.e. no change after restart) by pressing the [OK]
button without changing the current scanner name.
Use the following procedure to restart the scanner after the [Later] option
has been selected:
1. Press the [Logout] button.
A restart confirmation screen appears.
2. Press the [Restart] button.
The scanner is restarted, and the normal "Login" screen appears.
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HINT
If the new scanner name is the same as another device name already in
use on the network, communication problems will occur. In this case, try
the following steps:
1. Disconnect the LAN cable and turn the scanner off.
2. Reboot the scanner with the LAN cable still disconnected, and enter a
non-duplicate scanner name.
3. Reboot the scanner again.
4. Re-connect the LAN cable to the scanner.
The connection will be lost if the scanner name is changed via the Web
interface. To continue with other settings, wait a short time for the device to
restart, then login to the Web interface again.
42
3.5.3 Setting the Region/Timezone
1. Select the [System Settings] tab on the top menu.
2. Select the [Region/Timezone] tab on the left side menu.
The "Region/Timezone" screen appears.
3. Press the [List] button for the "Timezone" input field.
The default timezone is
"(GMT+09:00) Osaka, Sapporo, Tokyo".
A list of timezones appears.
4. Select a timezone.
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5. Select whether "Daylight Savings Time" should be on or off.
This option is not shown for timezones where daylight savings time is not used.
6. Press the [OK] button.
The Region/Timezone is set.
44
3.5.4 Setting the Date/Time
1. Select the [System Settings] tab on the top menu.
2. Select the [Date/Time] tab on the left side menu.
The "Date/Time" screen appears, with a system date/time near to the current date/time
shown.
3. Press the Date Format [List] button.
A date format drop down list appears.
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4. Select a date format.
This date format is applied to the date/time when it is used to name scan data files and the
date shown on screens.
5. Enter the current date and time in the "Date/Time" input field.
The date and time shown are those current for when the "Date/Time" tab on the left side
menu was selected.
The date/time range that may be entered is from "January 1st 2001, 00:00:00" to "December
31st 2037, 23:59:59".
6. Press the [OK] button.
The date and time are set.
HINT
Pressing the [Get Time] button refreshes the current value of the internal
system date/time.
HINT
An adjustment that advances the system time by 20 minutes or more
results in a session timeout and causes the scanner to logout.
46
3.5.5 Setting the Time to Standby Mode
The scanner can be set to automatically log out and then enter a standby state after specified
periods of non-use.
For any screen after regular user login, if no operations have been performed for the specified
"Logout after" period of time, the scanner automatically logs the user out.
The scanner will not logout while the following operations are ongoing:
Scanning documents
e-Mailing a scan
Faxing a scan
Saving a scan
If no operations are performed for the specified "Standby after" period of time, the scanner enters
standby mode. The touch panel is switched off when the scanner enters standby mode.
When the startup button is pressed, the "Login" screen will appear.
1. Select the [System Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [Standby Mode] tab appears.
3. Select the [Standby Mode] tab on the left side menu.
The "Standby Mode" screen appears.
4. Press the [List] button for the "Logout after" input field.
A list of "Logout after" times appears.
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5. Select the desired time before automatic log out.
The default time is "5min".
6. Press the [List] button for the "Standby after" input field.
A list of "Standby after" times appears.
48
7. Select the desired time before standby mode.
The default time is "15min".
8. Press the [OK] button.
The scanner is set to first standby and then automatically log out after the specified times.
ATTENTION
The "Standby after" time must be longer than the "Logout after" time.
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3.5.6 Changing the Admin Password
1. Select the [System Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [Admin Password] tab appears.
3. Select the [Admin Password] tab on the left side menu.
The "Admin Password" screen appears.
4. Enter the "Current Password", "New Password", and "Confirm New Password".
A password may be between 7 and 127 characters long.
5. Press the [OK] button.
The new admin password is set.
ATTENTION
Login is not possible without a password, therefore manage them carefully.
If a password has been lost or forgotten, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner service provider.
HINT
The "Caps Lock" and "Num Lock" indicators are shown when the
administrator logs in via the scanner's touch panel.
The "Caps Lock" indicator is on if the keyboard's Caps Lock is set.
The "Num Lock" indicator is on if the keyboard's Num Lock is set.
50
3.5.7 Setting the Multifeed Detection Method
By default, multifeed detection will monitor for paper overlaps in the central column (width:
35mm) of the document being scanned. However, any photos or attachments in this area will also
be detected as a multifeed.
When scanning documents, multifeed detection area may be adjusted to ignore the area (excluding
the photograph or attachments) and prevent mis-detections.
For document requirements for multifeed detection, refer to "A.5 Multifeed Detection Conditions"
(page 262).
1. Select the [System Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [Multifeed Settings] tab appears.
3. Select the [Multifeed Settings] tab on the left side menu.
The "Multifeed Settings" screen appears.
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4. Set the area for multifeed detection in the "Multifeed Detection" section.
Starting from the top edge of a document sheet, set the area to be checked for multifeeds.
Full Multifeeds will be detected within 35mm (1.4in) of the vertical
centerline of the document.
Middle Multifeeds will be detected within "#1" (upper limit) and "#2" (lower
limit) set. (a)
Top &
Bottom
Multifeeds will be detected from the top of the page to "#1" (upper
limit), and from #2 (lower limit) to the bottom of the page. (b)
Center of paper
35mm
(a)
#1
#2
Up to 510mm
Outside of multifeed
detection area
Center of paper
35mm
(b)
#1
#2
(b)
Up to 510mm
Outside of multifeed
detection area
52
ATTENTION
Multifeed may not be detected for the top and bottom 25mm of a
document.
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5. In Step 4, if [Middle] or [Top & Bottom] is selected, enter both "#1" (upper limit) and
"#2" (lower limit).
#1: Even numbers from 0 to 508mm can be entered. Odd numbers will be made even by
adding one.
#2: Even numbers from 0 to 510mm can be entered. Odd numbers will be made even by
adding one.
6. Press the [OK] button.
The document area to be monitored for multifeeds is set.
ATTENTION
Specify a larger value for "#1" than for "#2".
"#2" can have a maximum value of 510mm. If the paper size setting
is long page mode but the length of the document is longer than
510mm, multifeed cannot be detected by length.
When [Middle] is selected, if the document is shorter than "#1",
multifeed will not be detected. When [Top & Bottom] is selected, if the
document is shorter "#2", multifeed will not be detected for the
bottom part.
If the values specified for "#1" and "#2" exceed the actual paper size,
multifeeds will not be detected.
54
3.5.8 Setting Scanning Performance
Usually, it is not necessary to make any setting changes.
1. Select the [System Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [Scanner Adjustment] tab appears.
3. Select the [Scanner Adjustment] tab on the left side menu.
The "Scanner Adjustment" screen appears.
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Offset Settings
If the scanned output is found to be displaced relative to the actual documents being scanned, the
scan offsets can be adjusted.
1. On the "Scanner Adjustment" screen, under [Front Side Offsets]/[Reverse Side
Offsets], enter values for the "Horizontal Offset" and "Vertical Offset" input fields.
Offset lengths are measured in units of 0.5mm and may be set to between -4 and +4.
2. Press the [OK] button.
The offset settings are set.
56
Length Magnification Setting
If the scanned output is found to be vertically distorted (stretched or squashed) relative to the actual
documents being scanned, the length magnification can be adjusted.
1. On the "Scanner Adjustment" screen, enter the value for the "Length Magnification"
input field.
This changes the length magnification correction value of the vertical scan. Using the
factory default setting as a starting point, the length of the scan can be magnified or reduced
to between -3.1% and 3.1%.
2. Press the [OK] button.
The length magnification setting is set.
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3.6 Using the Network Settings Menus
3.6.1 Giving the Scanner an IP Address
An IP address must be set in order to connect the scanner to a network.
1. Select the [Network Settings] tab on the top menu.
2. Select the [IP Address] tab on the left side menu.
The DHCP or IP address setting screen appears.
ATTENTION
Do not use an IP address that already exists in the network. IP address
duplication will cause a network connection error. For more details about
how to deal with such errors, refer to "C.1.1 Administrator Screen
Messages" (page 271).
58
3. Select whether or not a DHCP is required.
Set the scanner's IP address. This may be done automatically, by pressing the DHCP [On]
button. By default, this is set as [On].
The IP address may also be set manually, by pressing the DHCP [Off] button and entering
the following numerical addresses:
IP Address
Subnet Mask
Default Gateway
4. Press the [OK] button.
The information entered is set.
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HINT
If the IP address is the same as one already in use, network
communication problems will occur. In this case, try the following steps:
1. Disconnect the LAN cable and turn the scanner off.
2. Reboot the scanner with the LAN cable still disconnected, and enter
a nonduplicate IP address.
3. Re-connect the LAN cable to the scanner.
When DHCP is set to "On", the following settings are assigned by the
DHCP:
IP Address
Subnet Mask
Default Gateway
DNS Server
WINS Server
DNS
Even if DNS or WINS server is set, priority is given to the scanner
settings over the DHCP settings.
The connection will be lost if the scanner's IP address is changed via the
Web interface. To continue with other settings, login to the Web interface
again, using the new IP address if connecting via IP address.
60
3.6.2 Setting the DNS Server
A primary DNS and secondary DNS can be set.
1. Select the [Network Settings] tab on the top menu.
2. Select the [DNS Server] tab on the left side menu.
The "DNS Server" screen appears.
3. Enter the following numerical addresses:
Primary DNS
Secondary DNS
If a DNS server setting is not required, enter "0.0.0.0".
4. Press the [OK] button.
The information entered is set.
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3.6.3 Setting the WINS Server
A primary WINS and secondary WINS can be set.
1. Select the [Network Settings] tab on the top menu.
2. Select the [WINS Server] tab on the left side menu.
The "WINS Server" screen appears.
3. Enter the following numerical addresses:
Primary WINS
Secondary WINS
If a WINS server setting is not required, enter "0.0.0.0".
4. Press the [OK] button.
The information entered is set.
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3.6.4 Setting the NTP Server
1. Select the [Network Settings] tab on the top menu.
2. Select the [NTP Server] tab on the left side menu.
The "NTP Server" screen appears.
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3. For the NTP server, select whether to set a server name or IP address.
Both the [Server Name] and [IP Address] buttons cannot be selected at the same time.
4. Enter the NTP server name or IP address (selected in Step 3).
If the [Server Name] button is selected:
Enter a Fully Qualified Domain Name (FQDN) or server name in the input field. This may
be up to 255 characters long. If the NTP server setting is not required, leave the field blank.
If the [IP Address] button is selected:
Enter a numerical IP address.
If the NTP server setting is not required, enter "0.0.0.0".
5. Press the [Sync Time] button.
The result of the time synchronization for the specified NTP server is shown.
If no error message appears, the NTP server setting is valid.
If an error message appears, refer to "C.1.1 Administrator Screen Messages" (page 271).
6. Press the [OK] button on the confirmation message screen.
7. Press the [OK] button.
The NTP server is set.
HINT
The system time is automatically synchronized every six hours to that
supplied by the NTP server.
If the [OK] button is pressed without pressing the [Sync Time] button
(Step 5), the system time will be synchronized six hours later, not
immediately.
An adjustment that advances the system time by 20 minutes or more
results in a session timeout and causes the scanner to logout.
64
3.6.5 Setting the LDAP Server
If a LDAP server is set, user authentication will be checked.
1. Select the [Network Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [LDAP Server] tab appears.
3. Select the [LDAP Server] tab on the left side menu.
The "LDAP Server" screen appears.
4. Press the [On] button.
When the [Off] button is pressed, the LDAP server will not be used, and no settings can be
entered. Press the [OK] button to confirm the LDAP server [Off] setting.
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5. For the LDAP server, select whether to set a server name or IP address.
Both the [Server Name] and [IP Address] buttons cannot be selected at the same time.
6. Enter the LDAP server name or IP address (selected in Step 5).
If the [Server Name] button is selected:
Enter a FQDN or server name in the input field. This may be up to 255 characters long.
If the [IP Address] button is selected:
Enter a numerical IP address.
66
7. In the "Search Base (DN)" input field, enter the distinguished name of the LDAP
search base.
The character string entered here will be the root under which LDAP entries will be searched
for.
This may be up to 255 characters long.
The following examples are of LDAP search bases (for domain name example.com). The
italic text represents variable character strings.
Example 1: When searching for (administrator, user A, user B)
CN=Users,DC=example,DC=com
Example 2: When searching for (user C, user D, user E)
OU=department,DC=example,DC=com
Example 3: When searching for (user C, user D),
OU=section A,OU=department,DC=example,DC=com
8. Press the [List] button for the "Maximum Results" input field.
A list of "number of maximum results" appears.
example.com CN=Users
OU=department OU=section A
OU=section B
Administrator
User A
User B
User C
User D
User E
LDAP Tree: Example
Example 3
Example 2
Example 1
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9. Select the maximum number of results for LDAP List searches.
The default maximum is "1000".
The selected "Maximum Results" value is displayed.
10. Press the [List] button for the "Search Timeout" input field.
A list of "LDAP List search timeout" times appears.
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11. Select the LDAP List search timeout delay.
The default time is "60sec".
The selected "Search Timeout" value is displayed.
12. Press the [OK] button.
The LDAP server is set.
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3.6.6 Setting the e-Mail Server (SMTP Server)
1. Select the [Network Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [SMTP Server] tab appears.
3. Select the [SMTP Server] tab on the left side menu.
The "SMTP Server" screen appears.
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4. For the SMTP server, select whether to set a server name or IP address.
Both the [Server Name] and [IP Address] buttons cannot be selected at the same time.
5. Enter the SMTP server or IP address (selected in Step 4).
If the [Server Name] button is selected:
Enter a FQDN or server name in the input field. This may be up to 255 characters long. If
the SMTP server setting is not required, leave the field blank.
If the [IP Address] button is selected:
Enter a numerical IP address.
If the SMTP server setting is not required, enter "0.0.0.0".
6. Set the "Maximum Attachment Size" for e-mails. This may be between one and ten
MB.
The default size is "1MB".
7. Press the [OK] button.
The SMTP server is set.
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3.6.7 Setting the Fax Server
1. Select the [Network Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [Fax Server] tab appears.
3. Select the [Fax Server] tab on the left side menu.
The "Fax Server" screen appears.
72
4. Enter a monitored fax server (Right Fax) e-mail address in the "Fax Server e-Mail
Address" field.
This may be up to 255 characters long. One of the following e-mail address formats must be
used:
XXXXXXX@IP_address
XXXXXXX@Host_name
XXXXXXX@Domain_name
If the fax server setting is not required, leave the field blank.
5. Press the [OK] button.
The fax server is set.
XXXXXXX Comprised of alphanumerics, hyphens (-), periods (.) and
underscores (_).
IP_address Comprised of numbers separated by periods (.).
IP addresses within the following ranges may be used:
1.0.0.1 - 126.255.255.254
128.0.0.1 - 191.255.255.254
192.0.0.1 - 223.255.255.254
Host_name Comprised of alphanumerics and hyphens (-) only. Initial character
may not be a hyphen.
Domain_name Name elements comprised of alphanumerics and hyphens (-) are
separated by periods (.).
Each name element may contain up to 63 characters, and only
alphabetic characters may be used for the last element.
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3.6.8 Setting the Network Folders (File Servers)
Registering a Network Folder
Up to 100 network folders can be registered.
1. Select the [Network Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [Network Folder] tab appears.
ATTENTION
Note the following when registering a network folder.
The network folder is registered as a network path. If the network folder is
on a Windows file server and the length of the full Windows path including
the file name exceeds 259 characters, the scan data will not be saved.
Before registering a (Windows) network folder, check that the length of the
full file path+name is not likely to exceed 259 characters.
If the selected folder was created using a language foreign to that of the
browsing operating system, the network folder may not register correctly. If
the name of the network folder contains unrecognizable characters, check
the codeset used.
If the number folders to be displayed is large, they may take a long time to
appear.
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3. Select the [Network Folder] tab on the left side menu.
The "Network Folder" screen appears.
4. Press the [Add] button.
The screen for adding a network folder is displayed.
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5. Select a domain .
If login is required, an "Authentication" screen appears.
1. Enter a User Name.
This may be up to 256 characters long.
2. Enter a Password.
This may be up to 256 characters long.
3. Press the [OK] button.
When the user name and password are valid, or if login is not required, the network
tree expands and computer names are displayed under the selected domain.
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6. Select a computer .
If login is required, an "Authentication" screen appears.
1. Enter a User Name.
This may be up to 256 characters long.
2. Enter a Password.
This may be up to 256 characters long.
3. Press the [OK] button.
When the user name and password is valid, or if login is not required, the network tree
expands and network folders are displayed under the selected computer name.
7. Select a network folder .
The selected folder will be opened to show any sub-folders, which themselves may be
selected in turn (up to seven levels deep, including the parent domain).
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8. Press the [Select] button.
The selected network folder is added.
HINT
The default network folder alias will be the same as the alias selected
from the network tree. For details on changing the folder alias, refer to
"Renaming a Network Folder" (page 78).
Select a readable and writable network folder.
The "Caps Lock" and "Num Lock" indicators are shown when the
administrator logs in via the scanner's touch panel.
The "Caps Lock" indicator is on if the keyboard's Caps Lock is set.
The "Num Lock" indicator is on if the keyboard's Num Lock is set.
The "Network" tree can contain up to 400 domain, computer, and network
folder items. However, screen response may slow down when the
number of items exceed 150. Close unneeded items.
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Renaming a Network Folder
1. Select the [Network Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [Network Folder] tab appears.
3. Select the [Network Folder] tab on the left side menu.
The "Network Folder" screen appears.
4. Select the network folder that is to be renamed.
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5. Press the [Rename] button.
The screen for renaming a network folder is displayed.
6. Enter a folder alias.
This may be up to 80 characters long.
The folder alias may not contain backslashes (\).
Trailing spaces are truncated, so a spaces-only alias is not allowed.
7. Press the [OK] button.
The network folder is renamed.
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Removing a Network Folder
1. Select the [Network Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [Network Folder] tab appears.
3. Select the [Network Folder] tab on the left side menu.
The "Network Folder" screen appears.
4. Select the network folder that is to be removed from the folder list.
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5. Press the [Remove] button.
The screen for removing a network folder is displayed.
6. Confirm the details of the network folder that is to be removed are correct, and press
the [Yes] button.
The selected network folder is removed from the network folders list.
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Viewing the Network Folder Details
1. Select the [Network Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [Network Folder] tab appears.
3. Select the [Network Folder] tab on the left side menu.
The "Network Folder" screen appears.
4. Select the desired network folder from the folder list.
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5. Press the [Details] button.
The information for the selected network folder is displayed.
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3.6.9 Setting the Destination for Alert Notifications
An e-mail address can be specified to which an alert notification will be sent whenever a scanner
alert situation occurs.
It is necessary to set a SMTP server before alert notifications can be sent. For more details about
how to set an SMTP server, refer to "3.6.6 Setting the e-Mail Server (SMTP Server)" (page 69).
When the destination for alert notification is set, alert notification messages will be sent to the
registered e-mail address in the following title.
Network Scanner (Scanner Name: xxxx) Alert Notification message
For more details, refer to "C.1.3 Alert Monitor System Log Messages" (page 287).
1. Select the [Network Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [Alert Notification] tab appears.
3. Select the [Alert Notification] tab on the left side menu.
The "Alert Notification" screen appears.
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4. Enter an e-mail address to which the alert notification will be sent.
This may be up to 255 characters long. One of the following e-mail address formats must be
used:
XXXXXXX@IP_address
XXXXXXX@Host_name
XXXXXXX@Domain_name
5. To confirm that the entered e-mail address is valid, press the [Test] button.
Check that the test mail successfully arrives at the expected e-mail address.
6. Press the [OK] button.
The destination for alert notifications is set.
XXXXXXX Comprised of alphanumerics, hyphens (-), periods (.) and
underscores (_).
IP_address Comprised of numbers separated by periods (.).
IP addresses within the following ranges may be used:
1.0.0.1 - 126.255.255.254
128.0.0.1 - 191.255.255.254
192.0.0.1 - 223.255.255.254
Host_name Comprised of alphanumerics and hyphens (-) only. Initial character
may not be a hyphen.
Domain_name Name elements comprised of alphanumerics and hyphens (-) are
separated by periods (.).
Each name element may contain up to 63 characters, and only
alphabetic characters may be used for the last element.
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3.6.10 Checking the Network Connection with a Ping Test
The network connection can be checked using a ping test.
1. Select the [Network Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [Ping] tab appears.
3. Select the [Ping] tab on the left side menu.
The "Ping" screen appears.
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4. For the target server, select whether to set a server name or IP address.
Both the [Server Name] and [IP Address] buttons cannot be selected at the same time.
5. Enter the target server name or IP addresses (selected in Step 4).
If the [Server Name] button is selected:
Enter a Fully Qualified Domain Name (FQDN) or server name in the input field. This may
be up to 255 characters long.
If the [IP Address] button is selected:
Enter a numerical IP address.
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6. Press the [Ping] button.
A ping test is performed and the results are displayed.
For more details about the result, refer to"Checking basic network operation with a Ping
test" (page 234).
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3.6.11 Checking the Network Operating Status
The operating status of the network can be checked.
The following information is shown. If the information is not shown, refer to "6.3 Network
Connection Troubleshooting" (page 234) and check the settings.
The following information is shown.
MAC Address
IP Address
Subnet Mask
Default Gateway
DNS Server IP Address
WINS Server IP Address
1. Select the [Network Settings] tab on the top menu.
2. Press the [Down] button on the left side menu.
Scroll the left side menu down until the [Network Status] tab appears.
3. Select the [Network Status] tab on the left side menu.
The "Network Status" screen shows the status of the currently operating network
connection.
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HINT
If connection to LDAP server is not possible, try the following steps:
1. Disconnect the LAN cable and turn the scanner off.
2. Reboot the scanner with the LAN cable still disconnected, and enter
a nonduplicate IP address.
3. Re-connect the LAN cable to the scanner.
If the DHCP server cannot be reached when DHCP is set to [On], the IP
Address is set to "169.254.XXX.YYY" (where XXX and YYY are arbitrary
values between 0 and 255).
If the status of the network connection is correct but the network is not
communicating properly, change the [Link Speed/Duplex Mode] from
"Auto-Negotiation" to a fixed mode.
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3.7 Using the Device Status Menus
3.7.1 Viewing the System Status
1. Select the [Device Status] tab on the top menu.
2. Select the [System Status] tab on the left side menu.
The system status information is displayed.
The following system status information is available.
Info Details
System Version Shows the current scanner system version number.
Scanner Version Shows the current scanner firmware version number.
Date of Registration Shows the date on which the scanner was first used.
Cumulative On Time Shows the total elapsed usage time of the scanner.
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3.7.2 Viewing the Usage Status
Information about the number of documents that have been scanned and the status of the scanner's
consumable parts (pad assembly or pick roller) can be viewed.
For details on consumable replacement, refer to "5.5 Replacing Parts" (page 218).
Viewing the Status of Consumable Parts
1. Select the [Device Status] tab on the top menu.
2. Select the [Usage Status] tab on the left side menu.
The "Usage Status" screen appears.
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The "Status" fields show the total number or pages scanned and the current conditions of
the pad assembly or pick roller.
"Total Throughput" is shown in units of 10 sheets scanned.
"Pad Assembly" and "Pick Roller" are shown in units of 500 sheets scanned.
Consumables Color Status Action
Pad Assembly Green Total throughput: 0 to 44,999
sheets
No action required.
Orange Total throughput: 45,000 to
49,999 sheets
Pad assembly needs to be
replaced soon. Obtain a
replacement part.
Red Total throughput: Over
50,000 sheets
Pad assembly has passed its
rated lifetime and needs to be
replaced.
Pick Roller Green Total throughput: 0 to 94,999
sheets
No action required.
Orange Total throughput: 95,000 to
99,999 sheets
Pick roller needs to be
replaced soon. Obtain a
replacement part.
Red Total throughput: Over
100,000 sheets
Pick roller has passed its rated
lifetime and needs to be
replaced.
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Resetting the Usage Counter
After part replacement, the usage counter can be reset to return the part status to normal.
For more details about replacing consumable parts, refer to ""5.5 Replacing Parts" (page 218)".
1. Select the [Device Status] tab on the top menu.
2. Select the [Usage Status] tab on the left side menu.
The "Usage Status" screen appears.
3. Press the [Clear] button for the part replaced.
The counter reset confirmation screen appears.
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4. Press the [Yes] button.
The counter value is reset to "0", and the "Status" field turns green again.
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3.8 Using the Operation Logs Menus
3.8.1 Managing User Logs
The most recent 1,000 user log entries are saved by the scanner.
Viewing the User Log Details
The user log summary is shown in date/time order.
Even if the [Region/Timezone] or [Date/Time] settings are changed, the order of the log entries
will not be changed.
1. Select the [Operation Logs] tab on the top menu.
2. Select the [User Log] tab on the left side menu.
The "User Log" screen appears.
ATTENTION
User logs may contain private information such as e-mail addresses or fax
numbers, so care should be taken when managing such data.
If a log file error is detected during system operation, the log file will be
cleared and the following log entry recorded:
Error 81001004 Corrupted user log file was deleted.
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3. Select the log you wish to view.
The details of the selected log are displayed.
Pressing the [OK] button returns to the "User Log" screen.
HINT
If a log is selected using the keyboard, pressing the [Details] button
displays the related information window.
On the "User Log" screen, pressing the [Refresh] button updates the
information shown.
98
The following information is shown.
Info Info options Description
Date MM/dd/yyyy
dd/MM/yyyy
yyyy/MM/dd
Shows the date of each operation (format specified on
the Date/Time screen is used).
For more details, refer to "3.5.4 Setting the Date/Time"
(page 44).
Time HH:mm:ss Shows the time of each operation.
User xxxxxxxxxxxxxxx Shows the name of the user.
Result In Progress Currently processing a scan operation.
OK Operation completed successfully.
Error Operation failed to complete successfully.
Code xxxxxxxx Shows a code for each operation.
If a response is required, refer to "Appendix C Operation
Messages" (page 269).
Operation e-Mail The scanned data is sent as an e-mail attachment.
Fax The scanned data is sent as a fax.
Save Scanned data is saved in a network folder.
Pages xxx Shows the number of pages scanned.
Description xxxxxxxxxxxxxxxx Shows detailed information for each message.
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Downloading the User Logs in CSV Format
Operation logs for regular users are stored in the scanner with the default file name
"Operation.csv".
When downloaded to a computer, the file will contain CSV format data. The file is saved in the
following form:
"Date","Time","User","Result","Code","Operation","Pages","Description"
1. Select the [Operation Logs] tab on the top menu.
2. Select the [User Log] tab on the left side menu.
The "User Log" screen appears.
3. Press the [Download] button.
The "File Download" dialog box appears.
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4. Press the [Save] button.
The "Save As" dialog box appears.
5. Enter a file name.
The file will contain CSV format data.
6. Press the [Save] button.
HINT
The size of the user log file is displayed in the "File Download" screen.
Make sure there is enough free space on the disk where it is to be saved
and press the [Save] button.
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Clearing the User Logs
1. Select the [Operation Logs] tab on the top menu.
2. Select the [User Log] tab on the left side menu.
The "User Log" screen appears.
3. Press the [Clear All] button.
The "clear all" confirmation screen appears.
4. Press the [Yes] button.
All the user operation logs are cleared.
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3.8.2 Managing the System Log
Up to 1,000 system information logs (such as for startup, shutdown, and system errors) are saved in
the scanner.
Viewing the System Log Details
The system log summary is shown in date/time order.
Even if the [Region/Timezone] or [Date/Time] settings are changed, the order of the log entries
will not be changed.
1. Select the [Operation Logs] tab on the top menu.
2. Select the [System Log] tab on the left side menu.
The "System Log" screen appears.
ATTENTION
System log may contain private information such as e-mail addresses or
fax numbers, so care should be taken when managing such data.
If a log file error is detected during system operation, the log file will be
cleared and the following log entry recorded:
Error 81001004 Corrupted user log file was deleted.
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3. Select the log you wish to view.
The details of the selected log are displayed.
Pressing the [OK] button returns to the "System Log" screen.
The following information is shown.
HINT
If a log is selected using the keyboard, pressing the [Details] button
displays the related information window.
On the "System Log" screen, pressing the [Refresh] button updates the
information shown.
Info Info options Details
Date MM/dd/yyyy
dd/MM/yyyy
yyyy/MM/dd
Shows the date of each operation (format specified on the
Date/Time screen is used).
For more details, refer to "3.5.4 Setting the Date/Time"
(page 44).
Time HH:mm:ss Shows the system log time record.
Type Information Shows information about the system.
No action required.
Error Shows the system error.
The same information will be sent to the e-mail address
set in "3.6.9 Setting the Destination for Alert
Notifications" (page 84).
To deal with errors, refer to "C.1.3 Alert Monitor System
Log Messages" (page 287).
Warning Shows the system warning.
The same information will be sent to the e-mail address
set in "3.6.9 Setting the Destination for Alert
Notifications" (page 84).
To deal with errors, refer to "C.1.3 Alert Monitor System
Log Messages" (page 287).
Message Message Code
Message Body
For information about messages, refer to "C.1.2 System
Log Messages" (page 285).
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Downloading the System Log in CSV Format
The default file name is "SystemLog.csv".
When downloaded to a computer, the file will contain CSV format data. The file is saved in the
following form:
"Date","Time","Type","Message"
1. Select the [Operation Logs] tab on the top menu.
2. Select the [System Log] tab on the left side menu.
The "System Log" screen appears.
3. Press the [Download] button.
The "File Download" dialog box appears.
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4. Press the [Save] button.
The "Save As" dialog box appears.
5. Enter a file name.
The file will contain CSV format data.
6. Press the [Save] button.
HINT
The size of the user log file is displayed in the "File Download" screen.
Make sure there is enough free space on the disk where it is to be saved
and press the [Save] button.
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Clearing the System Log
1. Select the [Operation Logs] tab on the top menu.
2. Select the [System Log] tab on the left side menu.
The "System Log" screen appears.
3. Press the [Clear All] button.
The "clear all" confirmation screen appears.
4. Press the [Yes] button.
The system log is cleared.
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3.9 Using the Maintenance Menus
3.9.1 Maintaining the User Data Store
The scanner's user data store can be backed-up, restored, and deleted.
The user data store contains the following information:
Fax Number List (one per scanner)
"My List" e-Mail Address Books (one per user)
Scan Settings (for each user)
User Logs (for each user)
Scanner login user names are authenticated with the LDAP server, and when a new name is
encountered, the scanner automatically adds an entry for that user to the user data store. The user
data store may contain up to 1,000 users.
The following example illustrates how the number of users could exceed 1,000:
1. 100 users (A001 to A100) log in.
2. The user data store is backed up (with 100 users: A001 to A100).
3. The user data store (containing users A001 to A100) is cleared.
4. 960 "new" users (A001 to A050 and B001 to B910) login.
ATTENTION
Once 1,000 user names have been used to login, new user logins are no
longer possible until the entire user data store is cleared. Refer to
"Clearing the User Data Store" (page 114) for details.
It is recommended that the user data store be backed up before it is
cleared.
When restoring from a user data store backup, if a backed up user name
corresponds to that of an existing user in the current user data store, the
backup user data will overwrite the current user data. If the backed up user
name is "unknown", the backed up data will be added as a "new" user.
Addition of new users cannot cause the 1,000 user limit to be exceeded, or
the user data store restoration will fail.
When the User Data Store is restored from a backup, the Fax Number List
is also reverted to its old state.
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5. The user data store (containing users A001 to A100) backed up in Step 2 is restored.
Users A001 to A100 are to be restored, of whom 50 are already in the current user data
store (users A001 to A050) and so will be overwrite targets.
Users A051 to A100 are considered "new" users and thus need to be added to the user
data store. However 960 existing users + 50 new users = 1010 users.
As the number of users would exceed the 1,000 user limit, the Step 2 user data store
(containing users A001 to A100) is not restored.
The user data store contents are organized as follows:
ATTENTION
The user data store may contain private information such as e-mail
addresses or fax numbers, so care should be taken when managing such
data.
Common Data (one per scanner)
Fax Number List
Individual Data (one set per user)
User A e-Mail Address Book
Scan Settings
User Log
User B e-Mail Address Book
Scan Settings
User Log
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Backing up the User Data Store
As a precaution, the user data store should be backed up regularly.
1. Select the [Maintenance] tab on the top menu.
2. Select the [User Data Store] tab on the left side menu.
The "User Data Store" screen appears.
3. Press the [Backup] button.
The "File Download" dialog box appears.
HINT
User logs cannot be backed up.
110
4. Press the [Save] button.
The "Save As" dialog box appears.
5. Enter a file name.
Use of a name that includes the scanner name and backup date is recommended.
6. Press the [Save] button.
A backup copy of the user data store is saved.
HINT
The size of the user log file is displayed in the "File Download" screen.
Make sure there is enough free space on the disk where it is to be saved
and press the [Save] button.
ATTENTION
Do not change the contents of data store backup files.
If changed, the file may no longer be used as a backup. Trying to restore
from a changed user data store backup file may render the scanner
inoperable.
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Restoring the User Data Store
The scanner's user data store can be restored from a backed-up user data store file.
1. Select the [Maintenance] tab on the top menu.
2. Select the [User Data Store] tab on the left side menu.
The "User Data Store" screen appears.
3. Select a user data store backup file.
Press the [Browse] button to select a file.
ATTENTION
Restoring user data overwrites all user information stored at the time of
restoration, and returns all e-mail address books, fax number list, and scan
settings to the time the backup was taken.
During user data store restoration, do not press and hold down the startup
button for longer than four seconds, as it may cause the scanner to
function abnormally.
HINT
User logs cannot be backed up, therefore cannot be restored.
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4. Press the [Restore] button.
An "OK to overwrite?" confirmation message appears.
5. Press the [Yes] button.
After the user data store is restored, a restore completion message appears.
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6. Press the [OK] button.
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Clearing the User Data Store
The scanner's user data store can be deleted.
The user data store contains the following information:
Fax Number List (one per scanner)
"My List" e-Mail Address Books (one per user)
Scan Settings (for each user)
User Logs (for each user)
1. Select the [Maintenance] tab on the top menu.
2. Select the [User Data Store] tab on the left side menu.
The "User Data Store" screen appears.
3. Press the [Clear] button.
The clear confirmation screen appears.
ATTENTION
Clearing the user data store cannot be undone.
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4. Press the [Yes] button.
The user data store is cleared.
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3.9.2 Maintaining the System Settings
The scanner's system settings set by the administrator can be saved in CSV format, backed up,
restored, or returned to their factory default values.
Downloading the System Settings in CSV Format
System settings downloaded in CSV format may be viewed by using spreadsheet software.
CSV system settings files are of the following format:
"Function_name", "Option_name", "Value"
1. Select the [Maintenance] tab on the top menu.
2. Select the [System Settings File] tab on the left side menu.
The "System Settings File" screen appears.
3. Press the [Get CSV] button.
The "File Download" dialog box appears.
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4. Press the [Save] button.
The "Save As" dialog box appears.
5. Name the file and specify where it should be saved.
The file will contain CSV format data.
6. Press the [Save] button.
The system settings for the scanner are downloaded.
HINT
The size of the user log file is displayed in the "File Download" screen.
Make sure there is enough free space on the disk where it is to be saved
and press the [Save] button.
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Backing up System Settings
The administrator can backup the scanner system settings.
Backup files can later be used to restore system settings. Backup should be performed regularly.
1. Select the [Maintenance] tab on the top menu.
2. Select the [System Settings File] tab on the left side menu.
The "System Settings File" screen appears.
3. Press the [Backup] button.
The "File Download" dialog box appears.
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4. Press the [Save] button.
The "Save As" dialog box appears.
5. Name the file and specify where it should be saved.
The date of backup or scanner name should be used as an easy-to-understand file name.
6. Press the [Save] button.
The system settings are backed up.
HINT
The size of the user log file is displayed in the "File Download" screen.
Make sure there is enough free space on the disk where it is to be saved
and press the [Save] button.
ATTENTION
Do not change the contents of system settings backup files.
If changed, the file may no longer be used as a backup. Trying to restore
from a changed system settings backup file may render the scanner
inoperable.
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Restoring System Settings
The system settings backup file can be returned to the scanner to restore system settings to those at
the time backup was taken.
1. Select the [Maintenance] tab on the top menu.
2. Select the [System Settings File] tab on the left side menu.
The "System Settings File" screen appears.
3. Enter a backup file to restore from.
Press the [Browse] button to select a file.
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4. Press the [Restore] button.
A confirmation message appears.
5. Press the [Yes] button.
After factory default settings have been restored, the scanner is restarted.
ATTENTION
During system settings restoration, do not press and hold down the
startup button for longer than four seconds, as it may cause the
scanner to function abnormally.
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Resetting Factory Defaults
1. Select the [Maintenance] tab on the top menu.
2. Select the [System Settings File] tab on the left side menu.
The "System Settings File" screen appears.
3. Press the [Reset] button.
A confirmation message appears.
HINT
The Web interface connection will be lost when the scanner is restarted to
complete the restoration of the system settings. To continue with other
settings, wait a short time for the device to restart, then login to the Web
interface again.
As the Web interface connection to the scanner requires the IP address or
scanner name, if this is changed by the restoration of the system settings
(i.e. if the backed up IP address or scanner name is different to the pre-
restoration IP address or scanner name), the new IP address or scanner
name will be needed. If not known, the current state of these settings can
always be checked by physically logging in to the scanner via the touch
panel interface.
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3
4. Press the [Yes] button.
After factory default settings have been restored, the scanner is restarted.
ATTENTION
During factory defaults reset, do not press and hold down the startup
button for longer than four seconds, as it may cause the scanner to
function abnormally.
HINT
After the factory default settings are restored, the scanner name, IP
address, and other settings will need to be set again, as described in "3.5
Using the System Settings Menus" (page 34).
124
3.9.3 Updating the Scanner's System Software
The scanner system can be updated as follows.
1. Select the [Maintenance] tab on the top menu.
2. Select the [System Update] tab on the left side menu.
The "System Update" screen appears.
3. Select a system update file.
Press the [Browse] button to select a file.
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3
4. Press the [Upload] button.
The version of the system update contained in the selected file is displayed.
5. Press the [OK] button.
The system update process is started.
After the system has updated, the scanner is restarted.
126
ATTENTION
Wait for the system to restart.
During the update, do not press and hold down the startup button for
longer than four seconds, as it may cause the scanner to function
abnormally.
HINT
The Web interface connection will be lost when the scanner is
restarted to complete the system update. To continue with other
settings, wait a short time for the device to restart, then login to the
Web interface again.
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3
3.9.4 Setting the Information Output Level
1. Select the [Maintenance] tab on the top menu.
2. Select the [Technical Support] tab on the left side menu.
The "Technical Support" screen appears.
3. Enter the desired information output level.
The default level is "1".
Increasing the value of the output level increases the detail of information collected, but
slows down processing. Set the level requested by your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
4. Press the [Set] button.
The information output level is set.
ATTENTION
If the "Information Output Level" is set to "5", the output data
may contain private user information such as e-mail addresses,
so care should be taken when managing such data.
128
3.9.5 Obtaining Technical Support
If any problems occur when setting up or using the scanner, technical support information can be
collected to help determine the cause of the problem.
The information obtained should be sent to your FUJITSU scanner dealer along with the scanner
when given for repair.
1. Select the [Maintenance] tab on the top menu.
2. Select the [Technical Support] tab on the left side menu.
The "Technical Support" screen appears.
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3
3. Press the [Download] button.
The "File Download" dialog box appears.
4. Press the [Save] button.
The "Save As" dialog box appears.
HINT
The size of the user log file is displayed in the "File Download" screen.
Make sure there is enough free space on the disk where it is to be saved
and press the [Save] button.
130
5. Name the file and specify where it should be saved.
6. Press the [Save] button.
The technical information is downloaded.
4
Network Scanner fi-6000NS Operator's Guide 131
Chapter 4
Regular User Operations
This scanner is used to scan documents which then can be sent by e-mail or fax, or saved to a
network folder.
To perform the operations described in this chapter, the scanner must first be setup by the
administrator.
For details of scanner setup, refer to "Chapter 3 Administrator Operations" (page 23).
Messages may appear while performing operations described in this chapter. For more details
about these messages and actions to take, refer to "C.2 Regular User Messages" (page 291).
4.1 Loading Documents ........................................................................................... 132
4.2 Using Touch Panel Screens: Regular User ...................................................... 135
4.3 Logging in: Regular User Mode......................................................................... 139
4.4 Sending the Scanned Data by e-Mail ................................................................ 142
4.5 Sending the Scanned Data by Fax .................................................................... 154
4.6 Saving the Scanned Data to a Network Folder ................................................ 164
4.7 Setting the Scan Options ................................................................................... 169
4.8 Enabling/Disabling the Scan Viewer ................................................................. 198
4.9 Editing the Scanned Data in the Scan Viewer.................................................. 201
4.10 Checking the User Log..................................................................................... 205
4.11 Maintenance ...................................................................................................... 207
132
4.1 Loading Documents
1. Check the number of document sheets.
For document sheet limits, refer to "Maximum Document Loading Capacity" (page 260)".
2. Fan the documents.
1. Lightly grip the ends of the document stack in both hands, and flex it back and forth two
or three times.
2. Rotate the documents 90 degrees, and fan again.
3. Align the edges of the document sheets.
3. Load the documents into the ADF paper chute.
1. Extend the ADF paper chute and adjust the side guides to hold the documents.
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4
2. Load the documents face down. If only one side is to be scanned, it should face down in
the ADF paper chute.
3. Adjust the side guides to the width of the documents.
Move the side guides so that they touch both sides of the documents.
If there is any space between the side guides and the edges of documents, the scanned
data may be skewed.
Reverse
Side
134
HINT
The output tray holds the document sheets after they have been
scanned. It can be pulled out and adjusted to the size of the document
being scanned.
1. Pull out before scanning.
2. The extension flap of output tray may also be flipped up, as shown in
the figure below.
Small documents may be retrieved by flipping up the keyboard after
scanning has completed.
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4
4.2 Using Touch Panel Screens: Regular User
4.2.1 Common Buttons and Indicators
After the user logs in, the following buttons and indicators are shown on the touch panel screens.
Icon Shown in manual as... Used to ...
[Up] button, [Down] button Scroll up or down between items.
[OK] button Set the contents of the current screen.
[Cancel] button Cancel the contents of the current screen,
or return to the previous screen.
[Num Lock] indicator Indicate that the [Num Lock] key has
been set (on the keyboard).
[Caps Lock] indicator Indicate that the [Caps Lock] key has
been set (on the keyboard).
ATTENTION
If the [Logout] button or [Cancel] button is pressed before the [OK] button,
the contents of the screen will not be set.
136
4.2.2 Main Menu Screen
The actual "Main Menu" screen that appears after login may differ depending on the settings made
by the Administrator.
The following table describes all items available on the "Main Menu" screen.
Icon
Shown in
manual as...
Used to ...
[Maintenance]
button
Access the "Maintenance" screen.
For details, refer to "4.11 Maintenance"
(page 207).
[Consumable Alert]
button
Access the "Consumable Alert" screen.
The color of the button changes to orange
or red to indicate a "consumable
replacement" is pending.
Blue: Normal
Orange:
Parts need to be replaced soon. Contact a
system administrator.
Red:
Parts need to be replaced now. Replace
the necessary part.For details, refer to "5.5
Replacing Parts" (page 218).
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[User Log] button Access the "User Log" screen.
For details, refer to "4.10 Checking the
User Log" (page 205).
[e-Mail] button Access the "Send e-Mail" screen.
For details, refer to "4.4 Sending the
Scanned Data by e-Mail" (page 142).
[Fax] button Access the "Send Fax" screen.
For details, refer to "4.5 Sending the
Scanned Data by Fax" (page 154).
[Save] button Access the "Save File" screen.
For details, refer to "4.6 Saving the
Scanned Data to a Network Folder" (page
164).
[Logout] button Logout the current user.
Icon
Shown in
manual as...
Used to ...
138
4.2.3 Input Fields and Entering Characters
Only passwords for the following fields are case sensitive.
Screen Field name
Login Password
PDF Password Password
Confirm Password
File Server Authentication Password
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4.3 Logging in: Regular User Mode
LDAP (Active Directory) is used to perform user authentication for the scanner login.
This allows either of the following two forms of login name to be specified in the user info.
The scanner follows the Active Directory user name format when authenticating the user login.
Note that the authenticated user info is also used when saving scans to a network folder.
1. Push the startup button.
The "Login" screen appears.
User Name Authentication Target
Contains a "@" Active Directory user login name (userPrincipalName).
Does not contain a "@" Windows® 2000 Server user login name (sAMAccountName).
HINT
When using the scanner without an LDAP server, enter the following user name
and password. For details about the LDAP server, refer to "1.5.2 LDAP Server"
(page 15).
User Name: guest
Password: guest
Only one administrator or user can login to the scanner at any one time.
Startup button
140
2. Enter a "User Name" and "Password" that has been stored in the LDAP server.
User names may be up to 64 characters long, with all alphanumerics (case sensitive) and
some symbols allowed. They may not start with a "@" or ".", and the following symbols
may never be used: / \ [ ] : ; | = , + * ? < > "
Passwords may be up to 256 characters long, and all alphanumerics (case sensitive) and
symbols are allowed.
HINT
When entering the password, note the following:
The "Caps Lock" indicator is on if the keyboard's Caps Lock is set.
The "Num Lock" indicator is on if the keyboard's Num Lock is set.
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3. Press the [Login] button.
If the user name and password are valid, the "Main Menu" screen appears.
142
4.4 Sending the Scanned Data by e-Mail
1. On the "Main Menu" screen, press the [e-Mail] button.
The "Send e-Mail" screen appears.
2. Enter e-mail addresses in "To", "Cc", and "Bcc" fields.
This may be up to 255 characters long. One of the following e-mail address formats must be
used:
XXXXXXX@IP_address
XXXXXXX@Host_name
XXXXXXX@Domain_name
To enter multiple addresses, separate each mail address with a ";". A scan can be sent to a
maximum of 30 addresses at any one time.
HINT
The scan information can be changed by pressing the [Scan Settings]
button.
For more details, refer to "4.7 Setting the Scan Options" (page 169).
XXXXXXX Comprised of alphanumerics, hyphens (-), periods (.) and
underscores (_).
IP_address Comprised of numbers separated by periods (.).
IP addresses within the following ranges may be used:
1.0.0.1 - 126.255.255.254
128.0.0.1 - 191.255.255.254
192.0.0.1 - 223.255.255.254
Host_name Comprised of alphanumerics and hyphens (-) only. Initial character
may not be a hyphen.
Domain_name Name elements comprised of alphanumerics and hyphens (-) are
separated by periods (.).
Each name element may contain up to 63 characters, and only
alphabetic characters may be used for the last element.
HINT
e-Mail addresses can be selected directly from the e-mail address book.
For details, refer to "Selecting an e-Mail Address from the e-Mail Address
Book" (page 146).
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3. Enter a file name for the scan data into the "File Name:" field.
The file name may be up to 128 characters long.
By default, "Scanner Name" + "Scan Date/Time" is entered.
4. Check that address shown in the "From:" field is correct.
Note that no address is shown if a LDAP server is not being used, or if no e-mail address for
the authenticated user has be registered in the LDAP server. In this case, directly enter the
sender's e-mail address using the keyboard.
e-Mail addresses may be up to 255 characters long. Alphanumeric characters and the
following symbols can be used.
- . _ @
However, _ can only be used before @.
(Refer to Step 2 for complete details.)
5. Enter an e-mail title into the "Subject:" field.
The subject may be up to 128 characters long.
ATTENTION
The following file names cannot be used:
CON
PRN
AUX
CLOCK$
NUL
COM0 to COM9
LPT0 to LPT9
144
6. Enter the e-mail contents into the "Body:" field.
The body may be up to 512 characters long, including line feeds.
If a long word that cannot fit on one line is used, the word will be automatically alterted.
7. Press the [Scan] button.
When [Scan Viewer] is Off, this will be a [Scan&Send] button.
Scanning starts.
Each page is briefly shown on the screen as it is scanned.
When the scan has completed, the "Scan Viewer" screen opens.
For more details about the "Scan Viewer" screen, refer to "4.9 Editing the Scanned Data
in the Scan Viewer" (page 201).
8. Check the scanned data.
For more details about the "Scan Viewer" screen, refer to "4.9 Editing the Scanned Data in
the Scan Viewer" (page 201).
9. On the "Scan Viewer" screen, press the [Send] button.
The scanned data is sent with the specified file as an e-mail attachment.
HINT
"Scan Viewer" is initially "On".
When the [Scan&Send] button is pressed (when [Scan Viewer] is "Off"),
after the last page has been displayed on the "Scanning" screen, the scan
data is attached to an e-mail and sent, and the touch panel screen returns
to the "Main Menu".
For more details, refer to "4.8 Enabling/Disabling the Scan Viewer" (page
198)
4.4 Sending the Scanned Data by e-Mail
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4
The "Main Menu" screen is shown again.
After a file has been created from scanned data, while waiting for the send mail process
to complete, the scanner prepares for the next operation. All processes queued so far are
performed at the same time, and are referred to as buffer jobs. A maximum of ten jobs
may be buffered.
HINT
The maximum size for an attachment is the size that has been set by the
administrator. To change this setting, contact the administrator. For more
details about this setting, refer to "3.6.6 Setting the e-Mail Server (SMTP
Server)" (page 69).
For photos and images, a high compression level can be used to create a
smaller file. For more details, refer to "4.7.8 Compression" (page 188).
If the file format is JPEG or TIFF, a file will be attached for each page in
the scan.
If the number of pages is over ten and the [Scan Viewer] is On, a
confirmation dialog will appear after the "Send e-Mail" screen [Send]
button is pressed.
If the number of pages is over ten and the [Scan Viewer] is Off, a
confirmation dialog will appear after the "Send e-Mail" screen
[Scan&Send] button is pressed.
If the e-mail fails to send, an error message with the following title is sent
by e-mail from the scanner to the "From" address.
Error Message from Network Scanner (Scanner Name: XXXXX)
146
4.4.1 Selecting an e-Mail Address from the e-Mail Address Book
As mentioned in Step 2 of "4.4 Sending the Scanned Data by e-Mail" (page 142), instead of
entering an e-mail address with keyboard, e-mail addresses may be directly selected from an e-mail
address book.
The e-mail address book contains "My List" and "LDAP List" sections. The operation of both
address book sections are the same.
The following explains how to select an e-mail address using the "LDAP List".
The LDAP list is an e-mail address book which uses data stored on the LDAP server.
If the LDAP server is not used, the contents of the LDAP list are not shown and not available.
1. On the "Send e-Mail" screen, press the button to the right of the e-mail
address field.
The "e-Mail Address Book" screen appears.
2. Select the [LDAP List] tab.
The LDAP address list appears.
3. Select the search parameter.
Pressing the [e-Mail Address] button displays the search results by e-mail address, in
alphabetical order.
Pressing the [First Name] button displays the search results by first names, in alphabetical
order.
Pressing the [Last Name] button displays the search results by last names, in alphabetical
order.
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4
4. Enter a search string.
Contacts can be searched for individually, or all at the same time. Search strings may be up
to 255 characters long.
Wild card characters cannot be used. The actual characters * ? [ ] will be searched for.
5. Press the [Find] button.
The search results are displayed on the right side. Five results are displayed at a time.
6. Select the desired e-mail address from the search results.
7. Press the [OK] button.
The address is added to the field in the "Send e-Mail" screen.
Only one e-mail address at a time can be added from the e-Mail Address Book. To add
multiple e-mail addresses from the e-Mail Address Book, it must be opened again each
time an address is to be added.
When multiple e-mail addresses are entered using the e-mail address book, a ";" is
automatically entered in between each address.
Up to 30 e-mail addresses can be entered at one time.
HINT
Press the [Enter] key to shift focus between search results.
The number of LDAP search results displayed can be specified. LDAP
server settings can be changed by the administrator.
For details, refer to "3.6.5 Setting the LDAP Server" (page 64).
If a [First Name] match is found with no last name, hyphens are shown in
place of the nonexistant last name: FirstName ----
If a [Last Name] match is found with no first name, hyphens are shown in
place of the nonexistant first name: ---- LastName
148
4.4.2 Adding a Contact to the e-Mail Address Book
The following explains how to add a contact to your My List. Contacts cannot be added to the
LDAP list.
A maximum of 1,000 contacts can be stored in the e-mail address book. Once 1,000 contacts have
been entered, no more can be added.
1. Open the "e-Mail Address Book" screen.
To access the "e-Mail Address Book" screen, on the "Send e-Mail" screen, press the
button to the right of an e-mail address field.
Or on the "Main Menu" screen, press the [Maintenance] button, then on the "Maintenance"
screen, press the [Edit e-Mail Address] button. For details, refer to "4.11 Maintenance"
(page 207).
2. Select the [My List] tab.
3. Press the [Add] button.
The "Add e-Mail Address" screen appears.
4.4 Sending the Scanned Data by e-Mail
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4. Enter the contact details.
First names and last names may be up to 64 characters long. Last name may be skipped.
e-Mail addresses may be up to 255 characters long. One of the following e-mail address
formats must be used:
XXXXXXX@IP_address
XXXXXXX@Host_name
XXXXXXX@Domain_name
5. Press the [OK] button.
The address is added to your My List.
XXXXXXX Comprised of alphanumerics, hyphens (-), periods (.) and
underscores (_).
IP_address Comprised of numbers separated by periods (.).
IP addresses within the following ranges may be used:
1.0.0.1 - 126.255.255.254
128.0.0.1 - 191.255.255.254
192.0.0.1 - 223.255.255.254
Host_name Comprised of alphanumerics and hyphens (-) only. Initial character
may not be a hyphen.
Domain_name Name elements comprised of alphanumerics and hyphens (-) are
separated by periods (.).
Each name element may contain up to 63 characters, and only
alphabetic characters may be used for the last element.
150
4.4.3 Editing a Contact in the e-Mail Address Book
The following explains how to edit a contact stored in your My List. Contacts stored in the LDAP
list cannot be edited.
1. Open the "e-Mail Address Book" screen.
To access the "e-Mail Address Book" screen, on the "Send e-Mail" screen, press the
button to the right of an e-mail address field.
Or on the "Main Menu" screen, press the [Maintenance] button, then on the "Maintenance"
screen, press the [Edit e-Mail Address] button. For details, refer to "4.11 Maintenance"
(page 207).
2. Select the [My List] tab.
3. Select the contact that is to be edited.
4. Press the [Edit] button.
The "Edit e-Mail Address" screen appears.
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5. Edit the contact information.
First names and last names may be up to 64 characters long.
e-Mail addresses may be up to 255 characters long. One of the following e-mail address
formats must be used:
XXXXXXX@IP_address
XXXXXXX@Host_name
XXXXXXX@Domain_name
6. Press the [OK] button.
The edited e-mail address is saved in your My List address book.
XXXXXXX Comprised of alphanumerics, hyphens (-), periods (.) and
underscores (_).
IP_address Comprised of numbers separated by periods (.).
IP addresses within the following ranges may be used:
1.0.0.1 - 126.255.255.254
128.0.0.1 - 191.255.255.254
192.0.0.1 - 223.255.255.254
Host_name Comprised of alphanumerics and hyphens (-) only. Initial character
may not be a hyphen.
Domain_name Name elements comprised of alphanumerics and hyphens (-) are
separated by periods (.).
Each name element may contain up to 63 characters, and only
alphabetic characters may be used for the last element.
152
4.4.4 Deleting a Contact from the e-Mail Address Book
The following explains how to delete a contact from your My List. Contacts stored in the LDAP
list cannot be deleted.
1. Open the "e-Mail Address Book" screen.
To access the "e-Mail Address Book" screen, on the "Send e-Mail" screen, press the
button to the right of an e-mail address field.
Or on the "Main Menu" screen, press the [Maintenance] button, then on the "Maintenance"
screen, press the [Edit e-Mail Address] button. For details, refer to "4.11 Maintenance"
(page 207).
2. Select the [My List] tab.
3. Select the name of the contact address that is to be deleted.
4. Press the [Delete] button.
The "Delete e-Mail Address" screen appears.
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4
5. Check the contact that is set to be deleted is the correct one and press the [OK]
button.
The contact is deleted from the e-mail address book.
154
4.5 Sending the Scanned Data by Fax
1. On the "Main Menu" screen, press the [Fax] button.
The "Send Fax" screen appears.
2. Enter a fax number into the "Recipient Fax No." field without using "-".
Recipient fax numbers may be up to 64 digits long.
Numbers and the following symbols can also be used.
-*#
HINT
The scan information can be changed by pressing the [Scan Settings]
button.
For more details, refer to "4.7 Setting the Scan Options" (page 169).
HINT
Recipient fax numbers can be selected directly from the fax number list.
For details, refer to "Selecting a Fax Number from the Fax Number List"
(page 157).
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3. In the "Notification To (Sender’s e-Mail Address)" field, enter an e-mail address for
Send Fax result alert e-mails.
e-Mail addresses may be up to 255 characters long. One of the following e-mail address
formats must be used:
XXXXXXX@IP_address
XXXXXXX@Host_name
XXXXXXX@Domain_name
4. Press the [Scan&Send] button.
When [Scan Viewer] is On, this will be a [Scan] button.
Scanning starts.
After the last page is displayed on the "Scanning" screen, the scan data is sent by fax, and
the touch panel screen returns to the "Main Menu".
5. Check the scanned data.
For more details about the "Scan Viewer" screen, refer to "4.9 Editing the Scanned Data in
the Scan Viewer" (page 201).
XXXXXXX Comprised of alphanumerics, hyphens (-), periods (.) and
underscores (_).
IP_address Comprised of numbers separated by periods (.).
IP addresses within the following ranges may be used:
1.0.0.1 - 126.255.255.254
128.0.0.1 - 191.255.255.254
192.0.0.1 - 223.255.255.254
Host_name Comprised of alphanumerics and hyphens (-) only. Initial character
may not be a hyphen.
Domain_name Name elements comprised of alphanumerics and hyphens (-) are
separated by periods (.).
Each name element may contain up to 63 characters, and only
alphabetic characters may be used for the last element.
HINT
"Scan Viewer" is initially "Off".
When the [Scan] button is pressed (when [Scan Viewer] is "On"), each
page is briefly shown on the screen as it is scanned.
When the scan has completed, the "Scan Viewer" screen opens.
For more details about Scan Viewer, refer to "4.8 Enabling/Disabling the
Scan Viewer" (page 198)" and "4.9 Editing the Scanned Data in the Scan
Viewer" (page 201).
156
6. On the "Scan Viewer" screen, press the [Send] button.
The scanned data is faxed to the specified number.
The "Main Menu" screen is shown again.
After a file has been created from scanned data, while waiting for the send fax process to
complete, the scanner prepares for the next operation. All processes queued so far are
performed at the same time, and are referred to as buffer jobs. A maximum of ten jobs
may be buffered.
HINT
A delivery report message with the following title is sent by e-mail from the
scanner to the "Notification To (Sender's e-Mail Address)" address.
Error Message from Network Scanner (Scanner Name: XXXXX)
4.5 Sending the Scanned Data by Fax
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4
4.5.1 Selecting a Fax Number from the Fax Number List
As mentioned in Step 2 of "4.5 Sending the Scanned Data by Fax" (page 154), instead of entering a
fax number with keyboard, fax numbers may be directly selected from a fax number list.
1. "On the "Send Fax" window, press .
The "Fax Number List" screen appears.
2. Select the search parameter.
Pressing the [Fax No.] button displays the search results by fax numbers, in number order.
Pressing the [Name] button displays the search results by recipient first names, in
alphabetical order.
3. Enter a search string.
Contacts can be searched for individually, or all at the same time. Wild card characters
cannot be used (the actual characters * ? [ ] will be searched for).
4. Press the [Find] button.
The search results are displayed on the right side. Five results are displayed at a time.
HINT
Press the [Enter] key to shift focus between search results.
The number of LDAP search results displayed can be specified. LDAP
server settings can be changed by the administrator.
For details, refer to "3.6.5 Setting the LDAP Server" (page 64).
158
5. Select a fax number.
6. Press the [OK] button.
The fax number is added to the field in the "Send Fax" screen.
Only one fax number can be entered at a time.
4.5.2 Adding a Contact to the Fax Number List
A maximum of 1,000 contacts can be stored in the fax number list.
Fax contact numbers added to the list are accessible to all users.
1. Open the "Fax Number List" screen.
To access the "Fax Number List" screen, on the "Send Fax" screen, press .
Or on the "Main Menu" screen, press the [Maintenance] button, then on the "Maintenance"
screen, press the [Edit Fax Numbers] button. For details, refer to "4.11 Maintenance" (page
207).
2. Press the [Add] button.
The "Add Fax Number" screen appears.
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3. Enter the fax contact details.
Recipients may be up to 64 characters long.
Fax numbers may be up to 64 digits long. Numbers and the following symbols can also be
used.
-*#
4. Press the [OK] button.
The contact is added to the fax number list.
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4.5.3 Editing a Contact in the Fax Number List
Fax contact numbers edited in the list are accessible to all users.
1. Open the "Fax Number List" screen.
To access the "Fax Number List" screen, on the "Send Fax" screen, press .
Or on the "Main Menu" screen, press the [Maintenance] button, then on the "Maintenance"
screen, press the [Edit Fax Numbers] button. For details, refer to "4.11 Maintenance" (page
207).
2. Select the fax contact that is to be edited.
3. Press the [Edit] button.
The "Edit Fax Number" screen appears.
4.5 Sending the Scanned Data by Fax
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4. Edit the contact information.
Recipients may be up to 64 characters long.
Fax numbers may be up to 64 digits long. Numbers and the following symbols can also be
used.
-*#
5. Press the [Edit] button.
The edited fax number list contact is saved.
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4.5.4 Deleting a Contact from the Fax Number List
Fax contact numbers deleted from the list are no longer accessible to any user.
1. Open the "Fax Number List" screen.
To access the "Fax Number List" screen, on the "Send Fax" screen, press .
Or on the "Main Menu" screen, press the [Maintenance] button, then on the "Maintenance"
screen, press the [Edit Fax Numbers] button. For details, refer to "4.11 Maintenance" (page
207).
2. Select the fax contact that is to be deleted.
3. Press the [Delete] button.
The "Delete Fax Number" confirmation screen appears.
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4. Check the contact that is set to be deleted is the correct one and press the [OK]
button.
The contact is deleted from the fax number list.
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4.6 Saving the Scanned Data to a Network Folder
1. On the "Main Menu" screen, press the [Save] button.
The "Save" screen appears.
Network folder preferences are saved for each user, and will be shown each time that
user logs in.
2. Press the [Select] button.
"The "Folder List" screen appears.
HINT
Scan preferences can be changed by pressing the [Scan Settings] button.
For more details, refer to "4.7 Setting the Scan Options" (page 169).
4.6 Saving the Scanned Data to a Network Folder
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3. Select a network folder.
HINT
On the "Folder List" screen, select a folder and press the [Details] button
to view the details of the selected network folder. If a folder path is too
long for one line, the path will be automatically split into subsequent lines.
Only network folders which are in the list may be selected. Only the
administrator may add folders to the list, or edit the details of folders
already on the list.
For more details about adding network folders, refer to "3.6.8 Setting the
Network Folders (File Servers)" (page 73).
166
4. Press the [OK] button.
This returns you to the "Save" screen.
5. In the "Save as:" field, enter a file name for the scanned data to be saved.
File names may be up to 128 characters long.
By default, "Scanner Name" + "Scan Date/Time" is entered.
6. Select if existing files with the same name are to be overwritten.
The default setting is [No].
If a file name already exists on the network, the existing file will not be overwritten and the
scanned data will be lost. Whether or not the file was successfully saved can be checked in
the user log.
For more details about accessing the user log, refer to"4.10 Checking the User Log" (page
205).
HINT
User authentication may sometimes be required to access the file server.
If authentication is required, the "Folder Server Authentication" screen
appears. The authentication procedure is as follows.
1. Enter a "User Name" and "Password" for the file server.
2. Press the [OK] button.
ATTENTION
The following file names cannot be used:
CON
PRN
AUX
CLOCK$
NUL
COM0 to COM9
LPT0 to LPT9
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7. Press the [Scan] button.
When [Scan Viewer] is Off, this will be a [Scan&Save] button.
Scanning starts.
Each page is briefly shown on the screen as it is scanned.
When the scan has completed, the "Scan Viewer" screen opens.
For more details about the "Scan Viewer" screen, refer to "4.9 Editing the Scanned Data
in the Scan Viewer" (page 201).
8. Check the scanned data.
For more details about the "Scan Viewer" screen, refer to "4.9 Editing the Scanned Data in
the Scan Viewer" (page 201).
9. On the "Scan Viewer" screen, press the [Save] button.
The specified file name is used to save the scanned data in the selected network folder.
The "Main Menu" screen is shown again.
After a file has been created from scanned data, while waiting for the save process to
complete, the scanner prepares for the next operation. All processes queued so far are
performed at the same time, and are referred to as buffer jobs. A maximum of ten jobs
may be buffered.
HINT
"Scan Viewer" is initially "On".
When the [Scan&Save] button is pressed (when [Scan Viewer] is "Off"),
after the last page is displayed on the "Scanning" screen, the scan data is
saved, and the touch panel screen returns to the "Main Menu".
For more details, refer to "4.8 Enabling/Disabling the Scan Viewer" (page
198).
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HINT
If the saving to the network folder fails, an error message with the
following title is sent by e-mail from the scanner to the e-mail address
registered in the LDAP server for the currently logged-in user.
Error Message from Network Scanner (Scanner Name: XXXXX)
4.7 Setting the Scan Options
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4.7 Setting the Scan Options
On the following screens, press the [Scan Settings] button to access the "Scan Settings" screens.
"Send e-Mail" screen
"Send Fax" screen
"Save" screen
The following two classes of setting options are available.
Default
These are the factory settings. To put a high priority on the scan speed, press the [Default]
button.
Custom
This is shown when the user has customized any scanning preferences from the "Default"
option.
Press each scan option button to set it as desired.
Function settings (for e-Mail, Fax, Save) are saved for each user, and will be used each
time that user logs in.
For details, refer to the sections from "4.7.1 Color Mode" (page 171) onward.
170
The following scan option settings are used if the Default settings are selected.
*: Fixed value. Cannot be changed.
The following sections describe each of these settings.
Tab Option
Default When
Custom,
see...
e-Mail Fax Save
Basic Color Mode Auto Black &
White
Auto page 171
Resolution 200dpi 200dpi 200dpi page 173
Paper Size Auto Auto Auto page 175
Scan Mode Duplex Duplex Duplex page 180
Save File Format PDF TIFF(*) PDF page 181
Searchable PDF No No(*) No page 183
PDF Password No No(*) No page 186
Compression Medium Medium(*) Medium page 188
Advanced Brightness Medium Medium Medium page 191
Contrast Medium Medium Medium page 192
Page Orientation Auto Off Auto page 193
Blank Page Skip Auto Auto Auto page 194
Multifeed Setup Ultrasonic Ultrasonic Ultrasonic page 196
HINT
The selected setting is displayed to the right of each button.
Settings changed before the previous logout are shown by red characters for
each regular user.
When the "Scan Settings" window is opened from the "Send Fax" window, the
[Save] tab options cannot be changed.
4.7 Setting the Scan Options
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4.7.1 Color Mode
Set whether the document is scanned in "color" or "black and white".
1. On the "Scan Settings" screen, select the [Basic] tab.
2. Press the [Color Mode] button.
The "Color Mode" screen appears.
172
3. Select the color mode.
Selecting a brightness level returns you to the "Scan Settings" screen.
The selected mode is displayed to the right of the [Color Mode] button.
Color Mode Description
Auto Automatically decides whether to scan in color or in black and white
based on document contents.
RGB Color Scans documents in color.
Black & White Scans documents in black and white.
HINT
Usually, the color mode should be set as [Auto].
If this setting is specified, there is no need to change the color mode each
time you scan a document.
Note that black and white mode may be automatically selected for the
following kinds of documents:
Faintly toned nonwhite papers
Documents with only a minor amount of color
Documents printed in gray or other close-to-black colors.
To ensure such documents are scanned in color mode, press the [RGB
Color] button on the "Color Mode" screen.
If the [Auto] paper size is selected, the [Custom] paper size Long Page
mode cannot be used.
If the [Black & White] color mode is selected, the following options cannot
be used:
[JPEG] File Format
Compression
4.7 Setting the Scan Options
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4.7.2 Resolution
Changing the resolution level affects the scan data in the following ways.
1. On the "Scan Settings" screen, select the [Basic] tab.
2. Press the [Resolution] button.
The "Resolution" screen appears.
High resolution Low resolution
Scan speed Slow Fast
Scan quality High Low
File size Large Small
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3. Select a resolution level.
Selecting a resolution level returns you to the "Scan Settings" screen. The selected level
is displayed to the right of the [Resolution] button.
HINT
If the [600dpi] resolution is selected, the [Auto] paper size may not be
selected and the [Custom] paper size Long Page mode cannot be used.
For more details about paper size and long page mode, refer to "4.7.3
Paper Size" (page 175)
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4.7.3 Paper Size
Set a paper size for the scan data.
1. On the "Scan Settings" screen, select the [Basic] tab.
2. Press the [Paper Size] button.
The "Paper Size" screen appears.
176
3. Select a paper size for the scan data.
*: All paper sizes are of portrait orientation.
Selecting a paper size returns you to the "Scan Settings" screen. The selected size is
displayed to the right of the [Paper Size] button.
Button Paper size (mm) Button Paper size (mm)
A4 210 × 297 Letter 215.9 × 279.4
A5 148 × 210 Legal 215.9 × 355.6
A6 105 × 148 Executive 266.7 × 184.2
B5 182 × 257 Postcard 148 × 100
B6 128 × 182 Business Card 51 × 89
ATTENTION
When the [Auto] setting is used, the paper size is set to the same size
(Maximum: 215.9mm × 355.6mm) as the actual document being
scanned. However, if using any of the following types of documents,
the automatic paper size detection may not function correctly:
Paper of weight less than 52g/m
2
Documents that are not rectangular
Documents with margins that are filled with dark colors
4.7 Setting the Scan Options
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HINT
If the [Auto] paper size is selected, the [600dpi] resolution may not be
selected.
If a paper size other than [Auto] is selected and only one side of the
documents is scanned, artwork on the reverse side of the paper may
bleed through onto the front side scan. If this happens, blank pages may
not be recognized as such, and thus may not be skipped by the "Skip
Blank Page" function. For more details, refer to "4.7.12 Blank Page Skip"
(page 194).
When [Custom] settings are used, any paper size for the scan data can
be specified.
1. Press the [Custom] button.
The "Custom Paper Size" screen appears.
2. Enter the paper size for the scan data.
The size ranges that can be set are:
Width: 2in to 8.5in (50.8mm to 216mm)
Height: 2.91in to 14in (74mm to 355.6mm)
If the height is 14in or longer, the paper size setting must be set to
allow long pages. For more details, refer to "Long Page Mode" (page
178).
3. Press the [OK] button.
The custom paper size is set.
178
Long Page Mode
When scanning pages which are longer than standard documents, the "Allow long pages" setting
must be specified.
1. On the "Scan Settings" screen, select the [Basic] tab.
2. Press the [Paper Size] button.
The "Paper Size" screen appears.
HINT
When long page scanning is set, the following settings can not be used.
[Auto] Color Mode
[600dpi] Resolution
Searchable PDF
Page Orientation
Blank Page Skip
Multifeed Setup
4.7 Setting the Scan Options
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3. Press the [Custom] button.
The "Custom Paper Size" screen appears.
4. For "Allow long pages?", press the [Yes] button.
5. Enter the paper size for the scan data.
The size ranges that can be set are:
Height: 2.91in to 34in (74mm to 863.6mm)
Width: 2in to 8.5in (50.8mm to 216mm).
6. Press the [OK] button.
This returns you to the "Scan Settings" screen. "Custom" is displayed to the right of the
[Paper Size] button.
180
4.7.4 Scan Mode
Set whether one side or both sides of documents are scanned.
1. On the "Scan Settings" screen, select the [Basic] tab.
2. Press the [Scan Mode] button.
The "Scan Mode" screen appears.
3. Select [Simplex] if only the front sides of the documents are to be scanned. Select
[Duplex] if both front and reverse sides are to be scanned.
Selecting a scan mode returns you to the "Scan Settings" screen. The selected mode is
displayed to the right of the [Scan Mode] button.
4.7 Setting the Scan Options
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4.7.5 File Format
Set the file format for the scan data.
For some scan settings, it may not be possible to select certain file formats.
A: Format can be used,
: Format cannot be used
(*1): Can only be used if the "Color Mode" is [Auto] or [RGB Color]
Compression also differs for certain file formats as follows:
(NA): Not available
Option PDF JPEG TIFF MTIFF
Searchable PDF
A—
PDF Password
A—
Compression
A A A (*1) A (*1)
Color Mode Document
File Format
PDF JPEG TIFF/MTIFF
Auto
Color
JPEG
High Compression for
Color PDF
JPEG JPEG
Black & White
MMR (NA) MMR
RGB Color
Color
or
Black & White
JPEG
High Compression for
Color PDF
JPEG JPEG
Black & White
Color
or
Black & White
MMR (NA) MMR
182
1. On the "Scan Settings" screen, select the [Save] tab.
2. Press the [File Format] button.
The "File Format" screen appears.
HINT
When PDF format is selected, select whether or not to use "High Compression
for Color PDF" mode. When "High Compression for Color PDF" is selected,
characters and backgrounds on the document are compressed separately. In
order to do this, the file size of the document that mostly consists of text
characters becomes smaller while keeping the quality of the characters as they
are. However, this mode is not appropriate for scanning photographs or
pictures since these graphical materials are recognized as background and
compressed as such, causing degradation in the scanned image. If this setting
is specified, the contrast of the image may become higher.
Also, if "High Compression for Color PDF" is selected, the file size of certain
documents may be larger compared to the level of compression. The file size
of the following kinds of documents may become larger.
Documents that contain many pictures and/or graphics but fewer
characters written in black
Documents of complex layout (e.g. multiple columns)
Documents which have a background pattern behind characters
When scanning documents with many characters at a 300dpi resolution,
selecting PDF format can reduce the file size.
If PDF format is selected, Adobe® Acrobat® Reader 4.0 or later is required to
view the created PDF.
4.7 Setting the Scan Options
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3. Select a file format.
Selecting a file format returns you to the "Scan Settings" screen. The selected format is
displayed to the right of the [File Format] button.
4.7.6 Searchable PDF
When the file format is PDF, the scanned data can be converted to a searchable PDF.
ATTENTION
The scanner may fail to correctly recognize the following kinds of documents
(characters) as text. However, by changing color mode and/or improving image
quality for scanning, such a document may be successfully recognized.
Handwritten documents
Documents including smaller characters and scanned in low quality
Skewed documents
Documents written in languages other than English
Documents including texts written in italic characters
Superscript/subscript letters and complex mathematical formulas
Characters are written against an unevenly-colored or patterned background
Characters to which effects (Shadow, Outline, and the like) are applied
Shaded characters
Documents of complex layout as well as documents including unreadable
characters due to print-through and smudges
(For such documents, the recognition time may be long)
HINT
Creating a searchable PDF will take some additional time.
184
1. On the "Scan Settings" screen, select the [Save] tab.
2. Press the [Searchable PDF] button.
The "Searchable PDF" screen appears.
3. Select which pages are to be made searchable in the PDF.
Searchable PDF Description
No A searchable PDF is not created.
First Page Only the first page of the PDF is made searchable.
All Pages All pages of the PDF are made searchable.
Pages... Only the specified range of pages in the PDF is made searchable.
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This returns you to the "Scan Settings" screen. The selected range is displayed to the right
of the [Searchable PDF] button.
HINT
When the resolution is [600dpi], the [All Pages] and [Pages...] options
cannot be selected.
The page numbers set here correspond to those shown on the Preview
and "Scan Viewer" windows.
After pressing the [Pages] button, the "Searchable PDF" screen appears.
Multiple ranges of pages cannot be set.
1. Press the [Pages] button.
The "Searchable PDF" screen appears.
2. Enter a start page and end page.
Values between 1 and 999 may be entered.
3. Press the [OK] button.
186
4.7.7 PDF Password
PDF files can be locked with a user-specified password.
1. On the "Scan Settings" screen, select the [Save] tab.
2. Press the [PDF Password] button.
The "Require PDF Password" screen appears.
3. Select whether or not a password is required.
When [Yes] is selected, the "Require PDF Password" screen appears.
ATTENTION
The password will need to be entered every time the password protected
PDF file is opened. Do not forget or lose this password.
4.7 Setting the Scan Options
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4. Enter a password.
Passwords may be up to 16 characters long.
In addition to alphanumeric characters, spaces and the following symbols can be used:
! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~
5. Press the [OK] button.
The PDF will be created with password protection.
HINT
The "Caps Lock" indicator is on if the keyboard's Caps Lock is set.
The "Num Lock" indicator is on if the keyboard's Num Lock is set.
HINT
On the "Require PDF Password" screen, pressing the [No] button cancels
the set password.
The next time a password is set, pressing the [Yes] button enters the
previously set password by default.
188
4.7.8 Compression
When [Auto] or [RGB Color] is selected for the "Color Mode" (page 171), it is also possible to set
the compression level.
Setting a compression level (1 to 5) reduces the file size when scanning documents such as
photographs or figures.
Changing the compression level affects the scanned data in the following ways.
1. On the "Scan Settings" screen, select the [Save] tab.
2. Press the [Compression] button.
The "Compression" screen appears.
High compression Low compression
Quality Low High
File size Small Large
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3. Select a compression level.
The lower the selected compression level is, the higher the quality of the resulting scan will
be, but at the expense of a larger file.
When PDF format is selected in "4.7.5 File Format" (page 181), "High Compression for
Color PDF" can be used.
Selecting a compression level returns you to the "Scan Settings" screen. The selected rate
is displayed to the right of the [Compression] button.
190
HINT
When "High Compression for Color PDF" is selected, characters and
backgrounds on the document are compressed separately. In order to do this,
the file size of the document that mostly consists of text characters becomes
smaller while keeping the quality of the characters as they are. However, this
mode is not appropriate for scanning photographs or pictures since these
graphical materials are recognized as background and compressed as such,
causing degradation in the scanned image. If this setting is specified, the
contrast of the image may become higher.
When one color page is scanned, the file size criteria are shown as follows.
These numbers are for reference, other documents may vary in size.
Actual paper size: A4 size (general catalog)
File format: PDF
Scanner paper size setting: A4
File size (KB) for color files
File size (KB) for black & white files
Resolution Low
Medium
Low
Medium
Medium
High
High
High
Compression
for Color PDF
150dpi 439 243 206 159 95 108
200dpi 721 386 324 248 149 145
300dpi 1656 795 662 491 278 111
600dpi 5472 2592 2176 1670 896
Resolution Cannot be set for...
150dpi 44
200dpi 70
300dpi 141
600dpi 472
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4.7.9 Brightness
The brightness setting can be adjusted to improve the visual appearance of the scanned data.
1. On the "Scan Settings" screen, select the [Advanced] tab.
2. Press the [Brightness] button.
The "Brightness" screen appears.
3. Select a brightness level.
Selecting a brightness level returns you to the "Scan Settings" screen. The selected level
is displayed to the right of the [Brightness] button.
192
4.7.10 Contrast
The color contrast setting can be adjusted to improve the visual appearance of the scan.
1. On the "Scan Settings" screen, select the [Advanced] tab.
2. Press the [Contrast] button.
The "Contrast" screen appears.
3. Select a contrast level.
Selecting a contrast level returns you to the "Scan Settings" screen. The selected level is
displayed to the right of the [Contrast] button.
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4.7.11 Page Orientation
Automatically rotates each scanned data page that contains text through 0°, 90°, 180°, or 270°, so
the text is upright.
1. On the "Scan Settings" screen, select the [Advanced] tab.
2. Press the [Page Orientation] button.
The "Page Orientation" screen appears.
ATTENTION
This function determines a document orientation based on Roman
characters printed on the document. Therefore, it may not work
properly for the following kinds of documents: When scanning such
documents, do not set automatic page orientation.
Documents with many extremely large/small characters
Documents on which the pitch of lines or characters is extremely
narrow, or characters overlap
Documents with many characters that contact underlines or ruled
lines
Documents with many photographs or figures and only a few
characters
Documents which have a background pattern behind characters
Documents with characters printed in various direction (e.g. plans)
Documents written in languages other than English
Documents with only capital letters
Handwritten documents
Unclear or smeared characters
194
3. Select whether or not automatic page orientation is required.
This returns you to the "Scan Settings" screen. The selected setting is displayed to the
right of the [Page Orientation] button.
4.7.12 Blank Page Skip
The scan process can be set to skip any blank pages in the scanned document.
For example, when a stack of documents containing both two-sided and one-sided documents is
scanned in duplex scan mode, this feature removes only the reverse side (i.e. blank page) of one-
sided documents from the scanned data.
HINT
Irrespective of what page orientation is decided, pages may still be
manually rotated as desired in the "Scan Viewer" screen.
For more details about the "Scan Viewer" screen, refer to "4.9 Editing the
Scanned Data in the Scan Viewer" (page 201).
ATTENTION
If the Brightness setting (see "4.7.9 Brightness" (page 191)) is set to [Dark]
or [Medium Dark], blank pages may not be recognized as such by the
scanner.
No scanned data is produced if all of the sheets in the document stack are
recognized as blank pages.
The following types of documents may be accidentally recognized as blank
pages.
Before discarding the scanned documents, check for pages accidentally
removed from the scanned data. If any pages have been removed, the
document may need to be re-scanned.
Almost blank pages containing only a few characters
Page of only one color (including black), without any patterns, lines, or
characters.
4.7 Setting the Scan Options
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1. On the "Scan Settings" screen, select the [Advanced] tab.
2. Press the [Blank Page Skip] button.
The "Blank Page Skip" screen appears.
3. Select whether or not blank pages are to be skipped.
This returns you to the "Scan Settings" screen. The selected setting is displayed to the
right of the [Blank Page Skip] button.
196
4.7.13 Multifeed Detection (Layer and Length)
"Multifeed" is an error that occurs when two or more sheets are fed simultaneously into the scanner
by the ADF. The scanner can be set to detect multifeeds and stop the scan with an error message.
Multifeeds are to be detected by layer and length. The following explains how to set whether or not
multifeeds are to be detected, and setup multifeed detection method.
For multifeed requirements, refer to "A.5 Multifeed Detection Conditions" (page 262).
1. On the "Scan Settings" screen, select the [Advanced] tab.
2. Press the [Multifeed Setup] button.
The "Multifeed Setup" screen appears.
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3. If mutlifeeds are to be detected, select which detection method is to be used.
This returns you to the "Scan Settings" screen. The selected setting is displayed to the
right of the [Multifeed Setup] button.
Multifeed
Setup
Status
None Multifeeds are not detected.
If scanning plastic cards, select [None]. For more details about
scanning plastic cards, refer to "A.2 Paper Requirements" (page 257).
Ultrasonic Multifeeds are detected by layer.
Length Multifeeds are detected by length.
Both Multifeeds are detected by both layer and length.
ATTENTION
An error will occur if the [Length] or [Both] multifeed setting is used
with the [Auto] paper size, and the document bundle being scanned
contains different size pages.
198
4.8 Enabling/Disabling the Scan Viewer
The "Scan Viewer" screen can be set to appear before the scanned data is processed.
The scanned data can be checked and edited on the "Scan Viewer" screen. For details, refer to "4.9
Editing the Scanned Data in the Scan Viewer" (page 201).
If desired, in the following screens, the "Scan Viewer" screen can be set to be appear before the
scanned data is finally processed.
"Send e-Mail" screen
"Send Fax" screen
"Save" screen
The following explains how to enable or disable the "Scan Viewer" using the "Send e-Mail"
screen.
1. On the "Send e-Mail" screen, press the [Scan Viewer] button.
Pressing the [Scan Viewer] button will toggle the setting back and forth between "On"
and "Off".
4.8 Enabling/Disabling the Scan Viewer
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Operations after scanning vary according to whether the "Scan Viewer" is set to "On" or "Off".
If sending an e-mail, scan operation proceeds as follows:
When "Scan Viewer" is "On"
and sending an e-mail
When "Scan Viewer" is "Off"
and sending an e-mail
On the "Send e-Mail" screen, press the [Scan]
button.
On the "Send e-Mail" screen, press the
[Scan&Send] button.
Documents are scanned.
The scanned data is shown on the "Scan
Viewer" screen and may be edited.
On the "Scan Viewer" screen, check and edit
the scanned data, and then press the [Send]
button.
The scanned data is sent as an e-mail attachment.
200
HINT
During the scan, the following screen is shown.
The file size is shown in units of 10KB on the right of the screen.
If "High Compression for Color PDF" has been selected, the pre-compression
file size is shown.
Note that because the final output file has not been created yet, the actual file
size may differ from the estimated value shown.
Also note that skipped blank pages are not included in the total file size page
count.
Total file size of
scanned data
4.9 Editing the Scanned Data in the Scan Viewer
Network Scanner fi-6000NS Operator's Guide 201
Regular User Operations
4
4.9 Editing the Scanned Data in the Scan Viewer
Scanned data can be checked and edited in the "Scan Viewer".
4.9.1 Viewing a Scanned Page
The scanned data shown in the "Scan Viewer" screen can be displayed as actual or reduced size.
The scanned data can be moved by dragging it across the screen.
1. On the "Scan Viewer" screen, press the [Previous] or [Next] button to scroll though
the pages of scanned data.
2. Check the contents of the page shown.
When is pressed, the scanned data will be shown without any magnification or
reduction.
If is pressed, the width of the scanned data will be scaled to fit the "Scan
Viewer" screen.
If is pressed, the height of the scanned data will be scaled to fit the "Scan
Viewer" screen.
Total file size
of scanned
data
202
4.9.2 Rotating a Scanned Page
The scanned data showed on the "Scan Viewer" screen can be rotated 90 degrees right or left, or
180 degrees.
If the scanned data is rotated 90 degrees, the edited scanned data, in its rotated condition, can be
sent as an e-mail attachment, by fax, or saved to a network folder.
1. On the "Scan Viewer" screen, press the [Previous] or [Next] button to display the
page you wish to rotate.
2. Press either [90°] or the [180°] button.
If is pressed, the page is rotated 90 degrees to the left.
If is pressed, the page is rotated 90 degrees to the right.
If is pressed, the page is rotated 180 degrees.
HINT
The actual scanned data is updated to include the rotated page as soon as
the button is pressed.
If the [Cancel] button is pressed, all the scanned data is deleted and the
screen returns to one of the following.
Send e-Mail
Send Fax
Save
4.9 Editing the Scanned Data in the Scan Viewer
Network Scanner fi-6000NS Operator's Guide 203
Regular User Operations
4
4.9.3 Adding a Scanned Page
On the "Scan Viewer" screen, an additional page can be scanned.
1. Load the documents into the ADF paper chute.
2. On the "Scan Viewer" screen, press the [Scan More] button.
Scanning starts.
Each page is briefly shown on the screen as it is scanned.
Any additionally scanned pages are added after the current scanned data. The page
numbers of additional pages will follow on from the last page of the current scanned data.
When the scan has completed, the "Scan Viewer" screen opens and shows any
additionally scanned pages.
204
4.9.4 Deleting a Scanned Page
Specified pages can be deleted from the scanned data shown on the "Scan Viewer" screen.
If specified pages are deleted, the remaining scanned data is sent as an e-mail attachment, by fax,
or saved to a network folder, without the deleted pages.
1. On the "Scan Viewer" screen, press the [Previous] or [Next] button to display the
page you wish to delete.
2. Press the [Delete] button.
The current page is deleted.
HINT
If the scanned data consists of only one page, that page cannot be
deleted. To re-scan the document, press the [Cancel] button.
The deleted page is removed from the actual scanned data as soon as
the button is pressed, so this procedure can not be undone.
If the [Cancel] button is pressed, all the scanned data is deleted and the
screen returns to whichever one of the following it came from:
Send e-Mail
Send Fax
Save
4.10 Checking the User Log
Network Scanner fi-6000NS Operator's Guide 205
Regular User Operations
4
4.10 Checking the User Log
Up to the latest 100 user operation logs are shown for the current user.
Even if the [Region/Timezone] or [Date/Time] settings are changed, the order of the log entries
will not be changed.
1. On the "Main Menu" screen, press the [User Log] button.
The "User Log" screen appears.
Info Info options Description
Result In Progress Currently processing a scan operation.
OK Operation completed successfully.
Error Operation failed to complete successfully.
Code xxxxxxxx Shows a code for each operation.
For details, refer to "C.2 Regular User
Messages" (page 291).
Date MM/dd/yyyy
dd/MM/yyyy
yyyy/MM/dd
Shows the date of each operation (format
specified on the Date/Time screen is used).
For details, refer to "Setting the Date/Time"
(page 44)
Time HH:mm:ss Shows the time of each operation.
206
Operation e-Mail The scanned data is sent as an e-mail
attachment.
Fax The scanned data is sent as a fax.
Save Scanned data is saved in a network folder.
Pages xxx Shows the number of pages scanned.
HINT
If the [Update] button is pressed, the log is updated to include the most
recent operations.
Info Info options Description
4.11 Maintenance
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4
4.11 Maintenance
1. On the "Main Menu" screen, press the [Maintenance] button.
The "Maintenance" screen appears.
Pressing the [Edit e-Mail Addresses] button opens the "e-Mail Address Book" screen.
e-Mail addresses can be added, edited, or deleted on the "e-Mail Address Book" screen.
For details, refer to "4.4.2 Adding a Contact to the e-Mail Address Book" (page 148) ,
"4.4.3 Editing a Contact in the e-Mail Address Book" (page 150), or "4.4.4 Deleting a
Contact from the e-Mail Address Book" (page 152).
Pressing the [Edit Fax Numbers] button opens the "Fax Number List" screen.
Fax numbers can be added, edited, or deleted on the "Fax Number List" screen.
For details, refer to "4.5.2 Adding a Contact to the Fax Number List" (page 158) , "4.5.3
Editing a Contact in the Fax Number List" (page 160), or "4.5.4 Deleting a Contact from
the Fax Number List" (page 162).
Pressing the [Roller Cleaning] button opens the "Roller Cleaning" screen.
The "Roller Cleaning" screen allows the ADF rollers to be step rotated for cleaning.
For details, refer to "Feed rollers" (page 214).
Pressing the [Scan Test] button starts scan test. Scanned data can be checked on the "Scan
Viewer" screen.
Use this to check that the scanner scans normally.
For more details about the "Scan Viewer" screen, refer to "5.6 Performing a Scan Test"
(page 225).
208
5
Network Scanner fi-6000NS Operator's Guide 209
Chapter 5
Scanner Care
This chapter describes how to clean the scanner and replace worn out parts, in order to maintain the
scanner in optimum scanning condition.
The glass scanner windows inside the ADF can become hot when the
scanner is used.
Before cleaning inside the scanner or replacing any parts, turn off the
power, unplug the AC adapter from the outlet, and wait for at least 15
minutes.
The power does not need to be turned off when cleaning the feed rollers.
5.1 Cleaning............................................................................................................... 210
5.2 Cleaning the ADF ................................................................................................ 211
5.3 Cleaning the LCD Touch Panel.......................................................................... 217
5.4 Cleaning the Keyboard....................................................................................... 217
5.5 Replacing Parts................................................................................................... 218
5.6 Performing a Scan Test...................................................................................... 225
210
5.1 Cleaning
5.1.1 Cleaning Materials
The following table shows the cleaning materials to be used with this scanner.
To obtain Cleaner F1, contact your FUJITSU dealer or an authorized FUJITSU scanner service
provider.
5.1.2 Which Parts and When
Clean all parts after every 1,000 sheets scanned.
Pad assembly
Feed rollers
Pick roller
Idler rollers
Glass scanner windows
Ultrasonic sensor
Item Part No. Remarks
Cleaner F1
(or isopropyl alcohol)
PA03950-0352 1 bottle (100 ml)
Moisten the cloth with this fluid
and use to wipe parts clean.
Soft, dry cloth Any commercially available lint-free product
ATTENTION
The scanner must be cleaned more frequently when the following types of
documents are used:
Coated paper
Documents with large areas of printing
Chemically treated paper such as carbonless paper
Paper containing large amounts of calcium carbonate filler
Documents written in pencil
Documents with insufficiently fused toner
5.2 Cleaning the ADF
Network Scanner fi-6000NS Operator's Guide 211
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5
5.2 Cleaning the ADF
The ADF should be cleaned after approximately every 1,000 scanned sheets. However, this criteria
varies according to the type of documents scanned. For example, it may be necessary to clean the
ADF more frequently when documents with insufficiently fused toner are scanned.
5.2.1 Cleaning the ADF
1. Push the ADF release button, then hold both sides of the top cover and lift it open.
The glass scanner windows inside the ADF can become hot when the
scanner is used.
Before cleaning the inside of the scanner, disconnect the AC adapter
from the power outlet, and wait for at least 15 minutes to let the glass
scanner windows cool down.
Be careful that the top cover does not shut on your
fingers.
212
2. Clean the following parts with a soft cloth moistened with cleaner F1.
No. Part name Cleaning method
1 Pad assembly Refer to "Pad assembly" (page 213).
2 Feed rollers (× 4) Refer to "Feed rollers" (page 214).
3 Pick roller (× 1) Refer to "Pick roller" (page 215).
4 Idler rollers (× 4) Refer to "Idler rollers" (page 215).
5 Glass scanner windows (× 2) Refer to "Glass scanner windows" (page 215).
6 Ultrasonic sensor (× 2) Refer to "Ultrasonic sensor" (page 215).
Pad assembly Feed rollers
Pick rolle
r
Idler rollersGlass scanner windows
Ultrasonic sensor
5.2 Cleaning the ADF
Network Scanner fi-6000NS Operator's Guide 213
Scanner Care
5
Pad assembly
Clean the rubber pads by gently wiping downwards in the direction of the arrows. Take
care not to snag and bend the pick springs.
ATTENTION
When cleaning inside the ADF, take care that the cloth does not get
snagged by the document sensors and damage them.
Pick springs
Rubber pads (clean here)
214
Feed rollers
Use the following procedure when cleaning the feed rollers.
1. On the "Main Menu" screen, press the [Maintenance] button.
The "Maintenance" screen appears.
2. Press the [Roller Cleaning] button.
The "Roller Cleaning" screen appears.
3. Open the top cover.
4. Lightly press a soft cloth moistened with cleaning fluid against the surface of the
feed rollers.
5. Press the [c] key on the keyboard.
The feed rollers will advance one step each time the [c] key is pressed.
Lightly press a soft cloth moistened with cleaning fluid against the surface of
the rotating rollers to clean them. Pressing the [c] key seven times will turn the
roller one complete revolution. The feed rollers should be cleaned carefully and
thoroughly, as dirty pick rollers can adversely affect the paper pickup
performance.
ATTENTION
In Step 5, all four feed rollers will turn at the same time.
When cleaning the feed rollers, be careful not to touch the
rollers with your fingers while they are rotating.
5.2 Cleaning the ADF
Network Scanner fi-6000NS Operator's Guide 215
Scanner Care
5
Pick roller
Gently rotate the pick roller as you wipe its surface clean, taking care not to damage the
soft rubber. The pick roller should be cleaned carefully and thoroughly, as dirty pick rollers
can adversely affect the paper pickup performance. When cleaning the pick roller, also be
careful not to damage the black plastic glide strip.
Idler rollers
Gently rotate the idler rollers as you wipe them clean, taking care not to scratch or ding
them, or tear the sponge wheels. The idler rollers should be cleaned carefully and
thoroughly, as dirty idler rollers can adversely affect the paper pickup performance.
Glass scanner windows
Clean lightly with a soft cloth moistened with cleaner F1.
Ultrasonic sensor
Clean lightly with a soft cloth moistened with cleaner F1.
HINT
A vertical black line on the scanned data may indicate the glass scanner
windows are dirty.
Glide strip
216
3. Holding both sides of the top cover, return it to its original position.
ATTENTION
Make sure that the top cover is completely closed. If not completely
closed, document jams and feeding errors may occur.
When closing the top cover, do not slam it shut by pushing the touch
panel as this may damage it.
5.3 Cleaning the LCD Touch Panel
Network Scanner fi-6000NS Operator's Guide 217
Scanner Care
5
5.3 Cleaning the LCD Touch Panel
To prevent the touch panel screen from becoming dirty, it should be regularly cleaned with a soft,
dry cloth.
Take care when cleaning the touch panel. It can be easily damaged, and should never be scratched
or banged with hard objects.
5.4 Cleaning the Keyboard
To prevent the keyboard from becoming dirty, it should also be regularly cleaned with a soft, dry
cloth.
ATTENTION
Always use a dry (not damp) cloth to clean the screen.
If dust is allowed to collect and compact around the frame of the screen, it
can cause the touch panel to malfunction.
ATTENTION
Always use a dry (not damp) cloth to clean the keyboard.
218
5.5 Replacing Parts
The following table specifies the replacement part numbers, the standard replacement cycles, and
the color of the [Consumable Alert] button.
These replacement cycles are rough guidelines. They may vary according to the type of documents
scanned, scanner usage, and cleaning frequency.
To obtain these parts, contact your FUJITSU dealer or an authorized FUJITSU scanner service
provider.
Part name Part No. Replacement cycle
[Consumable Alert]
button color
Pad assembly
(PAD ASSY)
PA03289-
0111
After every 50,000 sheets
scanned or once a year
(when using 64 g/m
2
(17lb) A4/Letter
woodfree or wood
containing paper)
Green until the number of
documents scanned reaches
45,000 sheets.
Orange after 45,000 sheets.
Red after 50,000 sheets.
Pick roller PA03289-
0001
After every 100,000
sheets scanned or once a
year
(when using 64 g/m
2
(17lb) A4/Letter
woodfree or wood
containing paper)
Green until the number of
documents scanned reaches
95,000 sheets.
Orange after 95,000 sheets.
Red after 100,000 sheets.
ATTENTION
When the [Consumable Alert] button becomes orange or red, contact your
scanner administrator to replace the necessary part.
Use only the PFU LIMITED parts specified. Do not use consumable parts
made by other manufacturers.
5.5 Replacing Parts
Network Scanner fi-6000NS Operator's Guide 219
Scanner Care
5
1. Press the [Consumable Alert] button.
The "Consumable Alert" screen appears.
2. Check which part needs to be replaced and press the [OK] button.
Parts whose "Usage Counter" value is bigger than the "Replace at" value should be replaced.
The value of the "Usage Counter" is in units of 500 sheets scanned.
For details on how to check the status of consumable parts on the administrator screen, refer
to "3.7.2 Viewing the Usage Status" (page 92).
3. Replace the part.
Part replacement procedures are detailed in the following sections, "Replacing the Pad
Assembly" (page 220), "Replacing the Pick Roller" (page 221).
220
5.5.1 Replacing the Pad Assembly
1. Remove any documents from the ADF paper chute.
2. Push the ADF release button, then hold both sides of the top cover and lift it open.
3. Remove the pad assembly from the scanner.
Squeeze the prongs on either side of the pad assembly together and pull it upwards and to
the front, taking care not to snag the pick springs.
4. Insert the new pad assembly.
Holding the new pad assembly by its sides, insert into the pad assembly socket, taking care
not to snag the pick springs.
ATTENTION
Be careful that the top cover does not shut on your fingers.
ATTENTION
Make sure that the pad assembly is firmly and fully inserted. If it is
not correctly attached, document jams and other feeding errors may
occur.
Squeeze prongs together and pull up
5.5 Replacing Parts
Network Scanner fi-6000NS Operator's Guide 221
Scanner Care
5
5. Close the top cover.
You should hear a click when it is returned to its original position.
6. Reset the pad assembly usage counter.
The usage counter must be reset by an administrator. For details, refer to "Resetting the
Usage Counter" (page 94).
5.5.2 Replacing the Pick Roller
1. Remove any documents from the ADF paper chute.
2. Remove the ADF paper chute.
3. Push the ADF release button, then hold both sides of the top cover and lift it open.
ATTENTION
Be careful that the top cover does not shut on your fingers.
ATTENTION
Be careful that the top cover does not shut on your fingers.
222
4. Remove the pick roller and its shaft from the scanner.
1. Squeeze the tabs of the sheet guide release catch together with your fingers, and lift the
sheet guide plate up and away.
2. Rotate the left side pick roller bushing in the direction indicated by the arrow.
3. Gently lift and slide the pick roller shaft out of the left side of the ADF in the direction of
the arrow. Be careful as it is easy to bind the shaft in the right side bushing.
ATTENTION
The pick roller bearing may be hard to rotate. Do not try to turn it
with your fingernail. Use a paper clip to turn the roller bearing if you
can not rotate it with your fingertip.
Pick roller bushing
Pick roller shaft
1
2
5.5 Replacing Parts
Network Scanner fi-6000NS Operator's Guide 223
Scanner Care
5
5. Remove the pick roller from the shaft.
Lift up the lock tab and slide the pick roller off the shaft.
6. Attach the new pick roller.
Insert the shaft into the new pick roller, aligning the protruding pin on the shaft with the
matching notch in the pick roller.
ATTENTION
Take care if lifting the pick roller lock tab with your fingernail as it
may get chipped or broken. If worried, try lifting the tab using a
paper clip as shown in the following diagram.
ATTENTION
Make sure that the pick roller shaft is fully inserted. If it is not
correctly attached, document jams and other feeding errors may
occur. You should hear a "click" when the pick roller shaft is inserted
correctly. Make sure you hear this noise when inserting the shaft
into the pick roller.
1
2
Pin on shaft
Pick roller notch
"Click"
224
7. Insert the pick roller and shaft back in the scanner.
To attach the pick roller to the scanner, follow the pick roller and shaft removal procedure
in reverse.
1. Rotate the left side pick roller bushing in the direction indicated by the arrow.
2. Open the tabs of the sheet guide release catch in the direction indicated by the arrow to
lock the sheet guide in place.
8. Close the top cover.
You should hear a click when it is returned to its original position.
9. Attach the ADF paper chute.
10. Reset the pick roller usage counter.
The usage counter must be reset by an administrator. For details, refer to "Resetting the
Usage Counter" (page 94).
ATTENTION
Be careful that the top cover does not shut on your fingers.
Pick roller bushing
Pick roller shaft
5.6 Performing a Scan Test
Network Scanner fi-6000NS Operator's Guide 225
Scanner Care
5
5.6 Performing a Scan Test
After scanner cleaning or replacement of consumable parts, perform a scan test.
1. On the "Main Menu" screen, press the [Maintenance] button.
The "Maintenance" screen appears.
2. Press the [Scan Test] button.
The scan settings information for the scan test is displayed.
3. Load the document for the scan test.
226
4. Press the [Scan] button.
The scan test starts.
When the scan test has completed, the "Scan Viewer" screen appears.
If the scanner fails to scan correctly, an error message is displayed. For more details
about how to deal with error messages, refer to "C.2 Regular User Messages" (page 291).
5. Check the scanned data.
For more details about "Scan Viewer", refer to "4.9.1 Viewing a Scanned Page" (page
201)" or "4.9.2 Rotating a Scanned Page" (page 202).
6. Press the [OK] button.
The "Maintenance" screen is shown again.
6
Network Scanner fi-6000NS Operator's Guide 227
Chapter 6
Troubleshooting
This chapter provides information on dealing with scanner operation problems such as paper jams,
points to check before contacting your FUJITSU scanner dealer, and help on how to check device
labels.
For details of error messages which may appear during administrator setting procedures, refer to
"C.1.1 Administrator Screen Messages" (page 271).
For details of error messages which may appear during scanner operations or cleaning, refer to
"C.2 Regular User Messages" (page 291).
For details of messages which might appear when acquiring log information in "3.8 Using the
Operation Logs Menus" (page 96), refer to "C.1.2 System Log Messages" (page 285).
6.1 Removing Jammed Documents ........................................................................ 228
6.2 Dealing with Detached Keycaps........................................................................ 232
6.3 Network Connection Troubleshooting.............................................................. 234
6.4 Other Troubleshooting ....................................................................................... 247
6.5 Points to Check before Contacting Your FUJITSU Scanner Dealer............... 249
6.6 Checking the Scanner Labels............................................................................ 252
6.7 Pre-Maintenance Preparations .......................................................................... 253
228
6.1 Removing Jammed Documents
If a document jam occurs, follow the procedure below to remove the jammed documents.
1. Remove all documents from the ADF paper chute.
2. Push the ADF release button, then hold both sides of the top cover and lift it open.
ATTENTION
When removing jammed documents, take care with dangling neckties,
necklaces, etc. as they may easily become entangled in the scanner.
The glass scanner windows inside the ADF can become hot when the
scanner is used. Take care not burn your hands.
ATTENTION
Be careful that the top cover does not slam shut on your fingers.
6.1 Removing Jammed Documents
Network Scanner fi-6000NS Operator's Guide 229
Troubleshooting
6
3. Remove the jammed document.
4. Holding both sides of the top cover, return it to its original position.
ATTENTION
Staples, paper clips, etc. can cause document jams. Check the
document and feed path, and remove any such objects that may
have come loose.
Any staples, clips, etc. should be removed from the document before
starting a scan.
Take care not to snag the pick springs when removing jammed
documents.
ATTENTION
Make sure that the top cover is completely closed. If not completely
closed, document jams and feeding errors may occur.
When closing the top cover, do not slam it shut by pushing the touch
panel as this may damage it.
230
If document jams or multifeed errors occur frequently, try the following procedures.
1. Align the edges of the document sheets.
2. Lightly grip the ends of the document stack in both hands and flex it back forth, as
shown below.
The edge of the document stack that will be loaded into the ADF paper chute should be
skewed.
HINT
Although no error message is displayed, document pages may remain in
the ADF even after scanning is completed or cancelled. Follow the
procedure below to remove any such pages from the ADF.
1. Remove all documents from the ADF paper chute.
2. Push the ADF release button, then hold both sides of the top cover
and lift it open.
3. Remove the remaining documents.
4. Close the top cover.
If document pages become blocked while scanning, check the scanned
data. If documents become blocked whilst being fed into the scanner,
document pages which could not be scanned correctly may remain in the
ADF. In this case, delete all pages not correctly scanned using the
[Delete] button on the "Scan Viewer" screen.
For more details about the "Scan Viewer" screen, refer to "4.9.4 Deleting
a Scanned Page" (page 204).
6.1 Removing Jammed Documents
Network Scanner fi-6000NS Operator's Guide 231
Troubleshooting
6
3. Load the documents into the ADF paper chute, as shown in the following diagram.
232
6.2 Dealing with Detached Keycaps
If a keycap comes loose from the keyboard, fit it back onto its original location and push it down
until it clicks into place.
If a keycap and key switch become loose, they should be reattached as follows.
1. Remove the key switch from the keycap.
2. With the flat part of the key switch facing downwards, reattach it to the keyboard.
6.2 Dealing with Detached Keycaps
Network Scanner fi-6000NS Operator's Guide 233
Troubleshooting
6
3. Fit the keycap back onto its original location and push it down until it clicks into place.
HINT
If the detached keycap has a wire brace, reattach the wire to the keyboard, align
the keycap over the middle of the wire, and push the keycap down until it clicks
into place.
234
6.3 Network Connection Troubleshooting
If a network connection is not possible, first check the scanner status and system settings.
The following section provides information about general troubles that may occur when
connecting to a network.
If the cause of the problem is unknown or the problem persists, check the items in "6.5 Points to
Check before Contacting Your FUJITSU Scanner Dealer" (page 249) and contact your FUJITSU
scanner dealer or an authorized FUJITSU scanner service provider.
6.3.1 Basic Network Operation Tests
The following network operation tests are available on the administrator screen, and should be
performed after the network has been setup.
Checking basic network operation with a Ping test
Checking the network operating status
Checking the NTP server settings by synchronizing the system time (if using an NTP
server)
Checking the mail server by sending a test mail (if scanned data is to be sent as an e-mail,
by fax, or when requesting alert notifications by e-mail)
Checking basic network operation with a Ping test
Ping the following servers to check their network connection status.
For details about the pinging procedure, refer to "3.6.10 Checking the Network Connection with a
Ping Test" (page 86).
DNS server
WINS server
NTP server
LDAP server
SMTP server
6.3 Network Connection Troubleshooting
Network Scanner fi-6000NS Operator's Guide 235
Troubleshooting
6
A results screen similar to the following should appear:
When checking the network connection status of a server by its IP address, the following results
are possible.
Result
Connection
status
Action
"Ping statistics" shows
"Lost=0 (0% loss)"
OK None
"Ping statistics" shows
"Lost=4 (100% loss)"
NG Check that the ping target IP address is correct.
If the ping target IP address is correct, refer to
"Failure to connect to a remote computer using its
IP address" (page 242) for further solutions.
"Ping statistics" shows
"Lost=N (1 to 99% loss)"
NG There may be a quality problem with the LAN
cable. Replace the LAN cable and try again.
In "3.6.11 Checking the Network Operating Status"
(page 89), change the [Link Speed/Duplex Mode]
from "Auto-Negotiation" to a fixed mode.
"Hardware error"
NG The LAN cable may have become disconnected
during the Ping test. Check the status of the LAN
cable and try again.
236
When checking the network connection status of a server with an FQDN, the following results are
possible.
Result
Connection
status
Action
"Ping statistics" shows
"Lost=0 (0% loss)"
OK None
"Ping request could not find
host xxx.xxx.xxx. Please check
the name and try again."
NG Check that the ping target server name is correct.
Check that the DNS server or WINS server settings
are correct.
If the ping target server name is correct, refer to
"Failure to connect to a remote computer using its
server name" (page 244) for further solutions.
"Ping statistics" shows
"Lost=4 (100% loss)"
NG Check that the ping target server name is correct.
In "3.6.11 Checking the Network Operating Status"
(page 89), change the [Link Speed/Duplex Mode]
from "Auto-Negotiation" to a fixed mode.
"Ping statistics" shows
"Lost=N (1 to 99% loss)"
NG There may be a quality problem with the LAN
cable. Replace the LAN cable and try again.
In "3.6.11 Checking the Network Operating Status"
(page 89), change the [Link Speed/Duplex Mode]
from "Auto-Negotiation" to a fixed mode.
"Hardware error"
NG The LAN cable may have become disconnected
during the Ping test. Check the status of the LAN
cable and try again.
6.3 Network Connection Troubleshooting
Network Scanner fi-6000NS Operator's Guide 237
Troubleshooting
6
Checking the network operating status
If an IP address is set for the "DHCP" server, check the network status.
For details about the checking procedure, refer to "3.6.11 Checking the Network Operating Status"
(page 89).
A "Network Status" screen similar to the following should appear:
The following outcomes are possible:
Network settings
Connection
status
Action
The information shown is all
valid.
OK None
The information shown is not
all valid.
NG If DHCP is not used:
Check that the "IP Address" setting is correct.
If DHCP is used:
Check that physical network connection to the
DHCP server is functioning correctly.
Check the DHCP server. The server may not be
operating normally, or the DHCP settings
(restricted number of leases or MAC address
validation) may be causing invalid IP addresses
to be assigned.
238
Checking the NTP server settings by synchronizing the
system time
On the "NTP Server" screen, press the [Sync Time] button to check if the system time can be
synchronized.
After pressing the [Sync Time] button, a message dialog such as the following is displayed:
The information shown is valid,
but pinging indicates that the
network connection is not
functioning normally.
NG In "3.6.11 Checking the Network Operating Status"
(page 89), change the [Link Speed/Duplex Mode]
from "Auto-Negotiation" to a fixed mode.
If the problem persists, refer to "Failure to connect
to a remote computer using its IP address" (page
242) for further solutions.
Network settings
Connection
status
Action
6.3 Network Connection Troubleshooting
Network Scanner fi-6000NS Operator's Guide 239
Troubleshooting
6
The following outcomes are possible:
Message
Connection
status
Action
System time has been
successfully synchronized.
OK None
System time synchronization
failed.
Sending resync command to
local computer...
The computer did not resync
because no time data was
available.
NG Try the following:
Check the NTP server name and address settings
for errors.
Check the network path between to the NTP
server for problems.
The NTP server may be busy. Wait a short time
before trying again to synchronize the system
time. If that does not work, the specified server
may not be an NTP server, so try a different NTP
server.
The specified NTP server cannot provide a
trusted date and time. It attempted to acquire the
date and time from a higher level NTP server,
but failed. Try a different NTP server or have the
network administrator investigate.
System time synchronization
failed.
Sending resync command to
local computer...
The computer did not resync
because only stale time data
was available.
System time synchronization
failed.
Sending resync command to
local computer...
The computer did not resync
because the required time
change was too big.
NG Refer to "3.5.4 Setting the Date/Time" (page 44),
adjust the date/time, and try again.
240
Checking the mail server by sending a test mail
On the "Alert Notification" screen, press the [Test] button to check if an e-mail can be sent to the
specified destination.
After pressing the [Test] button, a message dialog such as the following is displayed:
The following outcomes are possible.
Message
Connection
status
Action
Testing... OK If no error message appears and the "testing"
indicator disappears, the test mail was sent
successfully to the mail server.
Check that the alert notification e-mail has arrived
at the specified destination. If the alert notification
e-mail has not arrived at the expected destination,
check that the part of thee-mail address before the
"@" has been entered correctly.
6.3 Network Connection Troubleshooting
Network Scanner fi-6000NS Operator's Guide 241
Troubleshooting
6
Test e-mail could not be sent. NG Check that the computer connected to the mail
server is running properly.
Check if an e-mail can be sent to the address from
other personal computers in the network.
Ping the SMTP server to check that it and its
network connection are working properly.
If there is a negative response to the SMTP server
ping test, check that the system network is
functioning normally by pinging the SMTP server
from another machine in the network.
If only the scanner’s network connection is not
operating correctly, refer to "Failure to connect
to a remote computer using its IP address" (page
242) for further solutions.
If the problem seems to be with the SMTP server
cannot connect to its network, request the
network administrator to check that the SMTP
server and the network connection to the server
are functioning normally.
Message
Connection
status
Action
242
6.3.2 Other Network Connection Troubleshooting
There are many reasons why a network connection may not be possible.
The following section provides information about general troubles that may occur when
connecting to a network.
If the cause of the problem is unknown or the problem persists, check the items in "6.5 Points to
Check before Contacting Your FUJITSU Scanner Dealer" (page 249) and contact your FUJITSU
scanner dealer or an authorized FUJITSU scanner service provider.
Failure to connect to a remote computer using its IP address
If a remote computer cannot be connected to using its IP address, and does not respond to a ping
test, try the following steps:
No. Problem Action
1 Connection error between a remote computer
and the scanner, or problem with the LAN
cable.
Check that the LAN cable has been attached to
both the scanner and remote computer
correctly.
If the remote computer is connected using a
LAN cable (straight type), in case auto-mdi
(automatic selection) is not supported, a LAN
cable (crossover type), switch, or router is
required between the scanner and remote
computer.
If this is not the case, the LAN cable may be
faulty. Find a LAN cable that functions
normally and try again.
2 IP address or subnet mask is invalid. On the "IP Address" screen, check that the IP
address or subnet mask settings are correct.
For more details about the "IP Address"
screen, refer to "3.6.1 Giving the Scanner an
IP Address" (page 57).
3 When using DHCP, the DHCP server does not
operate normally, or there is a problem with
the DHCP server settings.
If using DHCP, on the "Network Status"
screen, check that IP address, subnet mask,
and default gateway settings are all correct.
If these settings are not correct, the DHCP
server may not operate normally, or the DHCP
server may not assign valid IP addresses
because of restricted number of leases or
MAC address validation.
Check the DHCP server connection status and
the details of the server settings.
For more details about the "Network Status"
screen, refer to "3.6.11 Checking the Network
Operating Status" (page 89).
6.3 Network Connection Troubleshooting
Network Scanner fi-6000NS Operator's Guide 243
Troubleshooting
6
4 Another host or communication device is
connected using the same IP address as the
scanner.
If the same IP address has already been used
by another host or communication device, then
even if the other device has been given a
different IP address the remote computer may
not recognize the scanner’s "duplicate" IP
address until it is rebooted. Restart the remote
computer.
If a duplicate IP address connection from
another host or communication device exists
on a LAN, both it will be unusable.
If a duplicate IP address connection from
another host or communication device exists,
pull out its LAN cable and restart the remote
computer.
5 Access is denied due to the establishment of a
firewall between the remote computer and the
scanner.
If a firewall has been established between the
remote computer and the scanner, check that it
has not been set to deny access to the network.
6 The network link speed/duplex mode for the
scanner and remote computer are different, or
Auto-Negotiation is not supported by the
remote computer.
For this scanner, the default [Link Speed/
Duplex Mode] setting is "Auto-Negotiation".
On the "Network Status" screen, match the
scanner and remote computer's network link
speed/duplex mode settings.
If the problem persists in spite of having set
both the scanner and remote computer's
network link speed/duplex settings to "Auto-
Negotiation", select something other than
"Auto-Negotiation" and check again.
For more details about the "Network Status"
screen, refer to "3.6.11 Checking the Network
Operating Status" (page 89).
No. Problem Action
244
Failure to connect to a remote computer using its server
name
If connection to a remote computer using a FQDN is not possible even after the server name has
been checked using a ping test, try the following steps:
6.3.3 Failure to cannot the Scanner using a Web Browser
If the "Login" screen does not appear after the scanner's URL is specified in the web browser, try
the following steps:
No. Problem Action
1 Same as in "Failure to connect to a remote
computer using its IP address" (page 242).
Check if a network connection is possible by
trying the same solution for "Failure to
connect to a remote computer using its IP
address" (page 242).
2 The scanner's DNS server or WINS server
settings are invalid.
Check that the DNS and WINS server settings
are correct.
3 The DNS server or WINS server is not
functioning normally, or there is an error with
the DNS or WINS server network connection.
Ping the DNS and WINS servers to check they
are functioning normally.
If the DNS or WINS server is not functioning,
request the network administrator to check its
status.
No. Problem Action
1 Same as in "Failure to connect to a remote
computer using its IP address" (page 242).
Check if a network connection is possible by
trying the same solution for "Failure to
connect to a remote computer using its IP
address" (page 242).
2 The DNS server or WINS server is not
functioning normally, or the scanner name has
not been registered in the DHCP or WINS
server.
For the URL in the web browser, use the
following IP address to check the connection.
Example: http://192.168.1.200/
If it is possible to connect the scanner from the
web with a specified IP address, specify the
scanner's IP address in the DNS or WINS
server. Also, check the DNS or WINS server
settings on the web browser terminal.
3 A misconfigured firewall between the web
browser and the scanner is denying access.
If there is a firewall between the computer
running the web browser and the scanner,
check that it settings are not preventing access.
6.3 Network Connection Troubleshooting
Network Scanner fi-6000NS Operator's Guide 245
Troubleshooting
6
4 In Microsoft® Internet Explorer, in the
"Tools" menu, "Internet Options", [Security]
tab, the security level for the corresponding
zone is set as "high", or in [Custom Level],
"Scripting", "Active Scripting" is set to
"Prompt" or "Disable".
If the URL includes a scanner name, the
scanner will be connected using an Intranet
Zone. If the URL includes an IP address, the
scanner will be connected using the Internet
Zone.
In Microsoft® Internet Explorer, in the
"Tools" menu, "Internet Options", try the
following settings for the corresponding zone.
To enable "Active Scripting", set in one of
the following ways:
In the [Security] tab, set the required
"Security level for this zone" to
"Medium".
In the [Security] tab, click the [Custom
Level] button. Then, set the
"Scripting", "Active Scripting" to
"Enable".
If connecting via the Internet zone, on the
[Privacy] tab, set the level to below
"Medium High".
After the above settings have been performed,
in "Temporary Internet Files", press the
[Delete Cookies] button to delete all
temporary internet files.
5 The scanner is in standby mode. Press the startup button to start the scanner.
6 A proxy server is being used. Set the proxy server to not be used. Open the
"Internet Options" in the "Tools" menu of
Microsoft® Internet Explorer, then press the
[LAN Settings] button in the [Connections]
tab and remove the check from the "Use a
proxy server for your LAN (These settings will
not apply to dial-up or VPN connections)"
option.
HINT
This scanner is installed with a LAN card which supports the Wakeup on LAN
function. If the last time the scanner power was turned off was due to an error or
power failure, the Wakeup on LAN function will not work.
No. Problem Action
246
6.3.4 Problems when Connecting to the Scanner using a Web Browser
If, when connecting to the scanner via a web browser, the "Scripts are usually safe. Do you want to
allow scripts to run?" message appears, or the "Login" screen appears but the buttons can not be
selected, try the following steps:
No. Problem Action
1 In Microsoft® Internet Explorer, in the
"Tools" menu, "Internet Options", [Security]
tab, the security level for the corresponding
zone is set as "high", or in [Custom Level],
"Scripting", "Active Scripting" is set to
"Prompt" or "Disable".
If the URL includes a scanner name, the
scanner will be connected using an Intranet
Zone. If the URL includes an IP address, the
scanner will be connected using the Internet
Zone.
In Microsoft® Internet Explorer, in the
"Tools" menu, "Internet Options", try the
following settings for the corresponding zone.
To enable "Active Scripting", set in one of
the following ways:
In the [Security] tab, set the required
"Security level for this zone" to
"Medium".
In the [Security] tab, click the [Custom
Level] button. Then, set the
"Scripting", "Active Scripting" to
"Enable".
If connecting via the Internet zone, on the
[Privacy] tab, set the level to below
"Medium High".
After the above settings have been performed,
in "Temporary Internet Files", press the
[Delete Cookies] button to delete all
temporary internet files.
6.4 Other Troubleshooting
Network Scanner fi-6000NS Operator's Guide 247
Troubleshooting
6
6.4 Other Troubleshooting
This section describes problems that may occur during scanning and gives information on how to
deal with them. Before requesting repair, check the following list of common problems.
If the problem still cannot be solved after consulting the troubleshooting suggestions, check the
points in "6.5 Points to Check before Contacting Your FUJITSU Scanner Dealer" (page 249) and
then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.
Problem Check item Suggestion
Scanner cannot be
turned on.
Has the Startup button been pressed? Press the Startup button.
Are the AC cable and AC adapter
properly connected to the scanner?
Connect the AC cable and the AC adapter.
Disconnect the AC cable from the scanner,
wait at least ten seconds, then reattach the
cable and turn the power back on again. If the
problem persists, contact your FUJITSU
scanner dealer or an authorized FUJITSU
scanner service provider.
Scanning does not
start.
Has the document been loaded correctly
into the ADF paper chute?
Reload the documents into the ADF paper
chute.
Is the ADF completely closed? Close the top cover completely.
Does the same problem occur after
turning the scanner power off and back
on again, and re-logging in?
If the error status persists, contact your
FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
Multifeed errors
occur frequently.
Do the documents satisfy the conditions
given in "A.2 Paper Requirements"
(page 257)?
Use documents which satisfy the conditions
described in "A.2 Paper Requirements" (page
257).
Has the document been loaded correctly
into the ADF paper chute?
Riffle and realign the document stack, then
load it back into the ADF paper chute.
Is the document stack more than 5mm
thick?
Remove sheets from the stack to reduce it to a
thickness of 5mm or less.
Is the pad assembly dirty? Clean the pad assembly.
For more details, refer to "5.2 Cleaning the
ADF" (page 211).
Is the pad assembly worn out? Replace the pad assembly.
For more details, refer to "5.5 Replacing
Parts" (page 218).
Paper is not fed into
the scanner.
(Pick errors are
frequent or document
feed stops midway)
Do the documents satisfy the conditions
given in "A.2 Paper Requirements"
(page 257)?
Use documents which satisfy the conditions
described in "A.2 Paper Requirements" (page
257).
Is the pick roller dirty? Clean the pick roller.
For more details, refer to "5.2 Cleaning the
ADF" (page 211).
Is the pick roller worn out? Replace the pick roller.
For more details, refer to "5.5 Replacing
Parts" (page 218).
Is there any foreign matter in the
document feed path?
Clean the document feed path.
Scanned data is
elongated.
Are the feed rollers dirty? Clean the feed rollers.
For more details, refer to "5.2 Cleaning the
ADF" (page 211).
248
Shadow on the
leading edge of the
scanned data.
Are the feed rollers dirty? Clean the feed rollers.
For more details, refer to "5.2 Cleaning the
ADF" (page 211).
Vertical line on the
scanned data.
Are the glass scanner windows dirty? For more details on cleaning the glass
scanner windows, refer to "Chapter 5 Scanner
Care" (page 209).
Scanned data appears
skewed or distorted.
Has the document been loaded correctly? Load the document correctly.
Quality of scanned
data is poor.
Are the glass scanner windows dirty? Clean the glass scanner windows.
Cannot login with
administrator
password.
Was the Caps Lock on when the
password was entered?
Turn off the Caps Lock and try logging in
again.
If the password has been lost or forgotten,
contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service
provider.
The "Keyboard error
or not keyboard
present" message is
shown on the screen,
the scanner does not
startup.
After turning the scanner off, was the
power turned back on again
immediately?
Disconnect the AC cable from the scanner,
wait at least ten seconds, then reattach the
cable and turn the power back on again. If the
problem persists, contact your FUJITSU
scanner dealer or an authorized FUJITSU
scanner service provider.
Input field entry
entered via the
keyboard does not
appear on the screen.
Has the input field been selected? Try the followings:
Select the input field and try again.
Press the [Cancel] button and try again.
No response from
pressing tab or enter
key after a file
download operation
has been selected via
the web interface.
Has the [Download], [Get CSV] or
[Backup] button been selected?
If a file download operation has been
selected, there may be no response from
pressing the tab or enter key. In this case, try
using the mouse.
Problem Check item Suggestion
6.5 Points to Check before Contacting Your FUJITSU Scanner Dealer
Network Scanner fi-6000NS Operator's Guide 249
Troubleshooting
6
6.5 Points to Check before Contacting Your FUJITSU
Scanner Dealer
Before contacting your FUJITSU scanner dealer or an authorized FUJITSU scanner service
provider, check the following points.
6.5.1 General Details
Info Findings
Model fi-6000NS
Serial No.
(Example) 000001
For the serial number, refer to "6.6 Checking the Scanner Labels" (page
252).
Production date Year Month
2006-05 (May, 2006)
For details, refer to "6.6 Checking the Scanner Labels" (page 252).
Date of purchase Year Month Day
Symptoms
Frequency of
trouble
Total throughput
250
6.5.2 Error Status
Problem when connecting to the scanner via personal
computer
Document feed trouble
Info Findings
OS (Windows)
Web browser
Displayed error
message
Info Findings
Document type
Main purpose of
use
Last cleaned on Year Month Day
Consumables last
replaced on
Year Month Day
Error message
details
6.5 Points to Check before Contacting Your FUJITSU Scanner Dealer
Network Scanner fi-6000NS Operator's Guide 251
Troubleshooting
6
Other problems
Info Findings
Can both the original document and scanner image
be sent by e-mail or fax?
Circle one:
Available
Unavailable
252
6.6 Checking the Scanner Labels
This section provides help on how to check the scanner's two information labels.
The following diagrams show where the labels are located on the scanner.
Label A (example): Contains various scanner information.
Label B (example): Indicates the various standards that the scanner conforms to.
Label A Label B
6.7 Pre-Maintenance Preparations
Network Scanner fi-6000NS Operator's Guide 253
Troubleshooting
6
6.7 Pre-Maintenance Preparations
Before sending the scanner for maintenance, the user data store and system settings should be
backed up. Refer to the following sections for details:
"Backing up the User Data Store" from "3.9.1 Maintaining the User Data Store" (page
107)"
"3.9.2 Maintaining the System Settings" (page 116)
After backing up the user data store and system settings, the original data may be deleted. Refer to
the following sections for details:
If the hard disk is replaced, all settings will revert to their factory default values.
"Clearing the User Data Store" from "3.9.1 Maintaining the User Data Store" (page 107)"
"Clearing the System Log" (page 106) from "3.9.2 Maintaining the System Settings" (page
116)
ATTENTION
The user data store may contain private information such as e-mail
addresses or fax numbers, so care should be taken when managing such
data.
254
Network Scanner fi-6000NS Operator's Guide 255
A
Appendix A
ADF Paper Specifications
This appendix describes the paper size and quality requirements for ensuring that the ADF operates
correctly when scanning documents.
256
A.1 Paper Size
The following paper sizes can be scanned with this scanner:
Width: 53mm to 216mm (2.1in to 8.5 in)
Length: 74mm to 356mm(*) (2.9in to 14in)
* When "Custom" paper size setting is used, a page length of up to 863mm (34in) is
allowed for document scanning.
Network Scanner fi-6000NS Operator's Guide 257
A
A.2 Paper Requirements
A.2.1 Paper Type
The following paper types are recommended for use with the ADF:
Woodfree paper
Wood containing paper
When documents of a paper type other than those listed above are used, test-scan a few sheets first
to check if the document can be scanned without problem.
A.2.2 Paper Weight
The following paper weights can be used with the ADF:
52 g/m
2
to 127 g/m
2
(14 lb to 34 lb)
For A8 and Business Card size, 127 g/m
2
only
A.2.3 Precautions
The following documents may not scan successfully:
Documents of non-uniform thickness (e.g. envelopes and documents with attachments)
Wrinkled or curled documents (See the following HINT)
Folded or torn documents
Documents with appended photographs, notes, etc.
Tracing paper
Coated paper
Carbon paper
Carbonless paper
Photosensitive paper
Perforated or punched documents
Documents that are not square or rectangular
Exceptionally thin documents (less than 52 g/m
2
)
Photographs
Do not attempt to scan the following types of documents:
Paper-clipped or stapled documents
Documents on which the ink is still wet
Documents smaller than A8 Portrait
Documents wider than Letter size (8.5inches = 216mm, A4 is 210mm wide)
Non-paper documents (such as fabric, foil, transparent paper)
258
ATTENTION
Carbonless paper contains chemical substances that may damage the pad
assembly or the pick and other rollers when documents are fed. Pay
attention to the following:
Cleaning:
If pick errors occur frequently, clean the pad assembly and pick roller.
For details on cleaning the pad assembly and pick roller, refer to "Chapter
5 Scanner Care" (page 209).
Replacing parts:
The service life of the pad assembly and pick roller may be shortened
when compared to scanning only wood containing paper documents.
When wood containing paper manuscripts are scanned, the life of the pad
assembly and pick roller may be shortened compared with the case where
woodfree paper manuscripts are scanned.
When scanning photographs, the face of the photograph may become
damaged.
HINT
When scanning semi-transparent documents, set the scan [Brightness] to
"Light" to avoid image bleed through.
To prevent the rollers from becoming dirty, avoid scanning documents
containing large areas written or filled in with pencil. If scanning of such
documents is unavoidable, clean the rollers frequently.
To operate correctly, the ADF requires the leading edges of all document
sheets be evenly aligned. Make sure that curling of the leading edge is
within the following tolerances:
More than
30mm
Feed direction
Side being
scanned
Leading edge
of document
Less than 3mm
More than
30mm
Feed direction
Side being
scanned
Leading edge
of document
Less than 5mm
Network Scanner fi-6000NS Operator's Guide 259
A
ATTENTION
Take the following precautions when scanning plastic cards (for
example ID cards).
In Scan Settings, set the Multifeed Setup to [None]. For more details
about Multifeed Setup, refer to "4.7.13 Multifeed Detection (Layer
and Length)" (page 196).
Place one card at a time into the ADF paper chute.
Cards must be fed through the ADF in portrait mode, as in the
following figure.
Cards should be placed face down in the ADF paper chute.
Embossed cards should be placed with the raised lettering side
down.
Cards should be of the following specifications:
ISO7810-compliant, Type ID-1 cards
Width
× Length: 2.1in X 3.4in / 54mm X 86mm
Thickness: 0.03 ± 0.003in / 0.76 ± 0.08mm
Material: PVC (polyvinyl chloride) or PVCA (polyvinyl chloride
acetate)
Cards that are excessively rigid may not be fed smoothly by the
ADF.
Cards that have become dirty from handling should be wiped clean
before scanning.
Back
side
PORTRAIT
LANDSCAPE
260
A.3 Maximum Document Loading Capacity
The maximum number of sheets that can be loaded into the ADF paper chute is determined by the
length and weight of the document paper.
The following graph shows the maximum document loading capacity of ADF according to paper
size and weight.
Unit Standard paper weights
g/m
2
52 64 75 80 90 104 127
lb
14 17 20 21 24 28 34
kg
45 55 64.5 69 77.5 90 110
50
35
A4/Letter or smaller size
29
60
60
50
40
30
20
0
52 64
Paper weight (g/m
2
)
80 104 127
Maximum
A
DF capacity
(sheets)
Legal
50
41
29
24
Network Scanner fi-6000NS Operator's Guide 261
A
A.4 Area not to be Perforated
ADF feed problems can occur while scanning if the document has any holes (punched, etc) in the
shaded area shown in the following figure.
Page top
Front side
Feed
direction
Center of paper
Page bottom
35mm
262
A.5 Multifeed Detection Conditions
There are three multifeed detection modes: document layer, document length, and both document
layer and length. The following conditions must be satisfied in each of these detection modes.
The type of document and document conditions can cause the multifeed detection rate to drop.
A.5.1 Detection by Layer
If [Ultrasonic] is selected in "4.7.13 Multifeed Detection (Layer and Length)" (page 196),
mulifeeds are detected by layer.
In this case, set sheets of the same thickness in the ADF at any one time.
Document thickness: 0.065 to 0.15mm
Punched holes are not allowed within 35mm (1.4in) of the vertical center line of the
document.
Do not glue on any other paper within 35mm (1.4in) of the vertical centerline of the
document.
A.5.2 Detection by Length
If [Length] is selected in "4.7.13 Multifeed Detection (Layer and Length)" (page 196), multifeeds
are detected by length
In this case, set sheets of the same length in the ADF at any one time.
Document length deviation: 1% or less
Punched holes are not allowed within 35mm (1.4in) of the vertical center line of the
document.
Network Scanner fi-6000NS Operator's Guide 263
A
A.5.3 Detection by both Layer and Length
If [Both] is selected in "4.7.13 Multifeed Detection (Layer and Length)" (page 196), mulifeeds are
detected by both layer and length.
In this case, set sheets of the same thickness and length in the ADF at any one time.
Document thickness: 0.065 to 0.15mm
Document length deviation: 1% or less
Punched holes are not allowed within 35mm (1.4in) of the vertical center line of the
document.
Do not glue on any other paper within 35mm (1.4in) of the vertical centerline of the
document.
Area where multifeed detection is possible
ATTENTION
Multifeed detection by layer will often mis-detect very thick paper or plastic
documents. When scanning such documents, select "None" on the
"Multifeed Setup" screen.
Multifeed may not be detected for the top and bottom 25mm of a document.
Page top
Front side
Feed
direction
Center of paper
Page bottom
35mm
264
Network Scanner fi-6000NS Operator's Guide 265
B
Appendix B
Scanner Specifications
This appendix gives specifications for the scanner as a whole, and for scanner parts.
266
B.1 Device Specifications
Item Specification
Dimensions (W × D × H) 315mm × 415mm × 281mm
Power consumption (AC) 88W
Weight 13kg
LCD touch panel 8.4-inch XGA TFT LCD monitor
Analog resistive touch panel
Keyboard 101 keyboard
Network interface LAN (10Base-T/100Base-T)
Input power AC100-240V± 10% 50/60Hz
HINT
This scanner is installed with a LAN card which supports the Wakeup on LAN
function. If the last time the scanner power was turned off was due to an error
or power failure, the Wakeup on LAN function will not work.
Network Scanner fi-6000NS Operator's Guide 267
B
B.2 Scanner Specifications
Item Specification Note
Scanner type ADF (Automatic Document Feeder)
Image sensor Color CCD × 2
Light source White cold cathode fluorescent discharge lamp × 2
Scannable area Maximum: Legal (8.5in x 14in)
Minimum: A8 (portrait) (53mm x 74mm or 2in x
3in)
When "Custom" paper size
setting is used, a page length
of up to 863mm (34in) is
allowed for document
scanning.
Paper weight
52 g/m
2
to 127 g/m
2
Scanning speed This is the scanning speed for
A4 paper size setting.
ADF paper chute
capacity
Maximum: 50 sheets (A4, 80g/m
2
)
Optical resolution 600 dpi
Output resolution 150 dpi, 200 dpi, 300 dpi, 600 dpi
Grayscale level (internal) 1,024 levels
The following table shows scanning speeds for
scans of A4 (Portrait).
Simplex scan
mode (ppm)
Duplex scan
mode (ppm)
Black &
White
(200dpi)
25 50
Color
(150dpi)
30 60
268
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Appendix C
Operation Messages
This appendix provides information about messages which may appear during scanner operations,
and how to deal with them.
270
C.1 Administrator Messages
The following messages may appear during administrator operation.
Messages are displayed in the form of a dialog box as follows.
The following table describes the types of marks which may appear in a message dialog box.
Marks Description
Warning message. Displayed if invalid values have been entered for a setting.
Check the message and press the [OK] button.
Error message.
Check the message and press the [OK] button.
Information message.
Check the message and press the [OK] button. No action required.
Inquiry message.
Check the message, select and press a button.
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C.1.1 Administrator Screen Messages
Screen Message Action
Login Login failed. Check the user name and
password, and try again.
Re-enter the user name and
password.
If you forget your password,
contact your FUJITSU scanner
dealer or an authorized FUJITSU
scanner service provider.
Login not possible. Another user is
already logged in.
Only one administrator or user can
login to the scanner at any one
time. After the other user
(administrator or regular) has
logged out, try again.
Logout Do you wish to logout now? (Logout/
Cancel)
Press the [Logout] button to exit
the current session now.
Otherwise, press the [Cancel]
button to continue.
A restart is required to effect the
changed settings. Do you wish to
restart now or later?
Restart: Restart the system
immediately. Web-login will not be
possible until the restart completes.
Cancel: Cancel the logout.
Press the [Restart] button to restart
the system now.
Otherwise, press the [Cancel]
button to continue the current
session.
Scanner Name Scanner name contains invalid
characters.
Re-enter the scanner name using
only specified valid characters.
Do not enter a blank space before
or after the scanner name. Do not
use control characters or any of the
following symbols:
"/\ [ ] : | < > + = ; , ?
Scanner name has not been entered. Enter a scanner name.
Specified scanner name is already
being used.
Enter a different scanner name.
272
Scanner Name The new settings will be enabled after
the system has been restarted. Do you
wish to restart the system now or
later?
Now: Restart the system immediately.
Web-login will not be possible until
the restart completes.
Later: The system will be restarted and
the settings enabled when you logout.
Cancel: Cancel the new settings.
Press the [Now] button to cause
the system to restart immediately.
Press the [Later] button to delay
the system restart until other
settings are done.
Press the [Cancel] button to cancel
the new settings.
Scanner
Settings
Multifeed detection limit #2 must be
larger than limit #1.
Re-enter a value for "#2" that is
larger than the value for "#1".
Multifeed detection limit #1 is invalid. Re-enter a value for "#1" that is
between 0 and 510 (mm).
Multifeed detection limit #2 is invalid. Re-enter a value for "#2" that is
between 0 and 510 (mm).
Invalid front side horizontal offset has
been entered.
Re-enter a value for front side
horizontal offset that is between -4
and 4.
Invalid reverse side horizontal offset
has been entered.
Re-enter a value for reverse side
horizontal offset that is between -4
and 4.
Invalid front side vertical offset has
been entered.
Re-enter a value for front side
vertical offset that is between -4
and 4.
Invalid reverse side vertical offset has
been entered.
Re-enter a value for reverse side
vertical offset that is between -4
and 4.
Invalid length magnification
adjustment has been entered.
Re-enter a value for "Length
Magnification" that is between
-3.1 and 3.1 (%).
Date/Time Date/time setting is invalid. Re-enter the date/time using only
valid numbers.
Time adjustment has caused the
session to timeout. Logging out now.
No action required.
Screen Message Action
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Standby Mode Auto logout time must be shorter than
that for standby mode.
Enter a shorter time for auto logout
("Logout after") than for standby
mode ("Standby after").
Admin
Password
Current password has not been
entered.
Enter a current password.
Invalid current password has been
entered.
Check the status of the "Caps
Lock" and "Num Lock" indicators,
and re-enter the current password.
New password has not been entered. Enter a new password.
Confirm Password has not been
entered.
Enter the same password again in
the Confirmation Password field.
Password and Confirm Password do
not match.
Enter the same password string in
both the New and Confirm
Password fields.
Passwords must contain at least 7
characters.
Re-enter a new or confirm
password that contains at least 7
characters.
IP Address IP Address has not been entered. Enter an IP address.
Subnet Mask has not been entered. Enter a subnet mask.
Default Gateway has not been entered. Enter a default gateway.
IP Address is incomplete.
Complete the IP address.
Subnet Mask is incomplete.
Complete the subnet mask.
Default Gateway is incomplete.
Complete the default gateway.
IP address is invalid. Enter a valid IP address.
Subnet mask address is invalid. Enter a valid subnet mask address.
Default gateway address is invalid. Enter a valid default gateway
address.
Specified IP address is already being
used.
Enter a different IP address.
IP Address and Default Gateway must
be different.
Enter an IP address and default
gateway that are different.
Screen Message Action
274
IP Address Specified IP Address and Default
Gateway must belong to the same
network.
Enter an IP address and default
gateway that belong to the same
network.
To resume the process, enter a new
address, and try again.
Try connecting to the scanner from
the Web browser again.
IP address could not be set. Try again. Try again.
If that does not work, restart the
scanner and try again.
DNS Server Primary DNS has not been entered. Enter a primary DNS.
Secondary DNS has not been entered. Enter a secondary DNS.
Primary DNS is incomplete.
Complete the primary DNS.
Secondary DNS is incomplete.
Complete the secondary DNS.
Primary DNS address is invalid. Enter a valid primary DNS
address.
Secondary DNS address is invalid. Enter a valid secondary DNS
address.
WINS Server Primary WINS has not been entered. Enter a primary WINS.
Secondary WINS has not been
entered.
Enter a secondary WINS.
Primary WINS is incomplete.
Complete the primary WINS.
Secondary WINS is incomplete.
Complete the secondary WINS.
Primary WINS address is invalid. Enter a valid primary WINS
address.
Secondary WINS address is invalid. Enter a valid secondary WINS
address.
Screen Message Action
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NTP Server NTP Server IP Address has not been
entered.
Enter an NTP server IP address.
NTP Server IP Address is incomplete.
Complete the NTP server IP
address.
NTP Server Name has not been entered. Enter an NTP server name.
NTP Server Name contains invalid
characters.
Enter a valid NTP server name.
NTP Server IP address is invalid. Enter a valid NTP server IP
address.
System time has been successfully
synchronized.
No action required.
System time synchronization failed.
Sending resync command to local
computer...
The computer did not resync because
no time data was available.
Try the following:
Check the NTP server name and
address settings for errors.
Check the network path
between to the NTP server for
problems.
The NTP server may be busy.
Wait a short time before trying
again to synchronize the system
time. If that does not work, the
specified server may not be an
NTP server, so try a different
NTP server.
The specified NTP server
cannot provide a trusted date
and time. It attempted to acquire
the date and time from a higher
level NTP server, but failed. Try
a different NTP server or have
the network administrator
investigate.
System time synchronization failed.
Sending resync command to local
computer...
The computer did not resync because
only stale time data was available.
System time synchronization failed.
Sending resync command to local
computer...
The computer did not resync because
the required time change was too big.
Refer to "3.5.4 Setting the Date/
Time" (page 44), adjust the date/
time, and try again.
Time synchronization has caused the
session to timeout. Logging out now.
No action required.
Screen Message Action
276
LDAP Server LDAP Server Name has not been
entered.
Enter a LDAP server name.
LDAP Server IP Address has not been
entered.
Enter a LDAP server IP address.
LDAP Server IP Address is
incomplete.
Complete the LDAP server IP
address.
LDAP Server Name contains invalid
characters.
Enter a valid LDAP server name.
LDAP Server IP address is invalid. Enter a valid LDAP server IP
address.
Search base address is invalid. Enter a valid search base address.
Search base has not been entered. Enter a search base address.
SMTP Server SMTP Server IP Address has not been
entered.
Enter an SMTP server IP address.
SMTP Server IP Address is
incomplete.
Complete the SMTP server IP
address.
SMTP Server Name contains invalid
characters.
Enter a valid SMTP server name.
SMTP Server IP address is invalid. Enter a valid SMTP server IP
address.
Invalid maximum attachment size has
been entered.
Re-enter a value for maximum
attachment size that is between 1
and 10.
Maximum attachment size has not
been entered.
Re-enter a value for maximum
attachment size.
Fax Server Fax Server e-Mail Address contains
invalid characters.
Enter a valid fax server e-mail
address.
Network
Folder
No network folders have been set. No action required.
Authentication required to access
xxxx. (xxxx: Domain\Computer)
No action required.
Enter the new folder alias. To rename the folder alias, press
the [OK] button.
Otherwise, press the [Cancel]
button.
Screen Message Action
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Network
Folder
Specified network folder alias
contains invalid characters.
Enter a valid network folder alias
name.
Specified network folder alias is
already being used. Try a different
alias.
Rename the network folder whose
alias is already being used, and try
adding the folder again.
OK to remove this network folder
from the list?
To remove the network folder,
press the [OK] button.
Otherwise, press the [Cancel]
button.
A single user is not allowed to connect
to this network folder from multiple
devices. Close all other connections to
this folder and try again.
Close all other connections to this
folder and try again.
Access was refused. Contact a server administrator to
find out if an access permit has
been set.
Cannot find the network folder path. Contact a server administrator.
Operation not possible. Network path
is not working.
Contact a server administrator.
Not connected to the network. Check that the system network is
functioning normally by
performing a ping test from
another machine in the network,
other than the server with network
folder. If the system network is not
operating correctly, refer to
"Failure to connect to a remote
computer using its IP address"
(page 242) for further solutions.
Too many network connections. To
continue, close any unused network
connections, and try again.
Close unneeded network
connections, then try opening the
desired network connection again.
Network is busy. Try again later. Wait for a while, and try again.
Number of network path connections
has reached the maximum allowed. No
more may be specified.
Close unneeded network
connections, then try specifying
the desired network path again.
Screen Message Action
278
Network
Folder
Length of specified network folder
path exceeds the maximum selectable
path length. This folder may not be
selected.
Select a different network folder
and try again.
Cannot acquire network information. Contact an administrator for the
specified server.
Specified user is no longer able to
login to this network folder.
The Specified user account has
expired.
Try the following:
Login with a different account.
Contact a network
administrator to have the
account validated.
Specified password is no longer valid
for this network folder.
Specified password was expired.
Try the following:
Login with a different account.
Contact a network
administrator to have the
password validated again.
Specified user needs to renew their
password for this network folder.
Change the password before
logging in to the network folder
for the first time.
Try the following:
Login with a different account.
Contact a network
administrator to have the
password changed.
Screen Message Action
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Alert
Notification
Alert notification address contains
invalid characters.
Enter a valid alert notification
address.
Notification e-mail address has not
been entered.
Enter a notification e-mail address,
and then send a test mail.
Test e-mail could not be sent because
a SMTP server has not been set yet.
Set a SMTP server and try again.
Test e-mail could not be sent. Try the following:
Check if the computer
connected to the SMTP server is
running properly.
Check if an e-mail can be sent
to the address from another
personal computer in the
network.
By performing a ping test,
check if the SMTP server or the
network connection to the
SMTP server is working
properly. If there is no response
from the SMTP server ping test,
check that the system network is
functioning normally by
performing an SMTP server
ping test from another machine
in the network.
If the system network is not
operating correctly, refer to
"Failure to connect to a
remote computer using its
IP address" (page 242) for
further solutions.
If the only the SMTP server
cannot connect to the
network, request the
network administrator to
check that the SMTP server
and the network connection
to the server are
functioning normally.
Screen Message Action
280
Ping Ping Target IP Address has not been
entered.
Enter a ping target IP address.
Ping Target IP Address is incomplete. Complete the ping target IP
address.
Ping Target Server Name contains
invalid characters.
Enter a valid ping target server
name.
Ping Target Server Name has not been
entered.
Enter a ping target server name.
Ping Target Server IP address is
invalid.
Enter a valid ping target IP
address.
Network
Status
Network cable must be connected. Connect the network cable.
Usage Status Do you wish to clear the pad assembly
usage counter?
To clear the pad assembly usage
counter, press the [OK] button.
Otherwise, press the [Cancel]
button.
Do you wish to clear the pick roller
usage counter?
To clear the pick roller usage
counter, press the [OK] button.
Otherwise, press the [Cancel]
button.
User Log No user logs. No action required.
OK to clear the combined User Log? To clear the combined User Log,
press the [OK] button.
Otherwise, press the [Cancel]
button.
System Log No system logs. No action required.
OK to clear the System Log? To clear the System Log, press the
[OK] button.
Otherwise, press the [Cancel]
button.
Screen Message Action
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User Data
Store
Maximum file path length is 253
characters.
File path is too long.
Set a file path that is no longer
than 253 characters long.
Specified user data store contents are
invalid.
Check the contents of the specified
user data store file.
OK to overwrite the current user data
store?
To restore data, press the [Yes]
button. Otherwise, press the [No]
button.
Specified backup file could not be
uploaded, or is not a valid user data
store.
Try the following:
Check if the specified backup
file is correct.
Try restoring the file again.
Specified backup file may not
be uploaded because of network
error. Check the network status.
Restoring from the specified backup
file will cause the maximum number
of user data stores to be exceeded.
Clear the existing user data stores, and
try again.
Up to 1,000 users can be
registered. Clear the existing user
data stores, and try again.
"Restoring the User Data Store"
(page 111)
User data could not be restored.
Specified file contains unsupported
data.
Versions do not match between the
backup device and restoring
device.
Update the restoring device.
"3.9.3 Updating the Scanner's
System Software" (page 124)
User data store was successfully
restored.
No action required.
Screen Message Action
282
System
Settings File
Maximum file path length is 253
characters.
File path is too long.
Set a file path that is no longer
than 253 characters long.
Specified backup file is invalid. Specify a valid backup file.
Specified backup file could not be
found or could not be uploaded.
Try the following:
Check if the specified backup
file is correct.
Try restoring the file again.
Specified backup file may not
be uploaded because of network
error. Check the network status.
The system must be restarted to
restore the system settings. OK to
restore the system settings?
Yes: Restore the system settings.
Web-login will not be possible until
the restart completes.
No: Return to the previous screen
without restoring the system settings.
To restore data, press the [Yes]
button. Otherwise, press the [No]
button.
The system must be restarted to
restore the system settings. OK to
restore the factory default system
settings?
Yes: Restore the factory default
system settings. Web-login will not be
possible until the restart completes.
No: Return to the previous screen
without restoring the factory default
system settings.
To restore data, press the [Yes]
button. Otherwise, press the [No]
button.
Restoring the system settings. Please
wait for the system to restart.
No action required.
Restoring the factory default system
settings. Please wait for the system to
restart.
No action required.
Screen Message Action
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System
Settings File
Backup data could not be restored.
Specified file contains unsupported
data.
Versions do not match between the
backup device and restoring
device.
Update the restoring device.
"3.9.3 Updating the Scanner's
System Software" (page 124)
System settings were successfully
restored. The scanner will be restarted.
No action required.
System Update Maximum file path length is 253
characters.
Set a file path that is no longer
than 253 characters long.
Specified system update contents are
invalid.
Check the contents of the specified
system update.
Specified update file could not be
uploaded, or is not a valid system
update.
Try the following:
Check if the specified update
file is correct, and try again.
Specified update file may not be
uploaded because of network
error. Check the network status.
This system update has already been
applied.
System Version x.x.x.x
No action required.
The system needs to be restarted to
finalize the update. OK to update
now?
OK: update and restart immediately.
Web-login will not be possible until
the restart completes.
Cancel: return to the Update screen
without updating.
Press the [OK] button to update
the system now.
Otherwise, press the [Cancel]
button.
System update has completed and
scanner is being restarted.
Web-login will not be possible until
the restart completes.
No action required.
Technical
Support
Information output level has not been
set.
Enter an information output level.
Screen Message Action
284
Common Error: problem with XXXXXX.
Contact your FUJITSU scanner dealer
or an authorized FUJITSU scanner
service provider.
Error code=xxxxxxx
Result code=xxxxxxx
(XXXXXX: Function Name)
Contact your FUJITSU scanner
dealer or an authorized FUJITSU
scanner service provider.
Error: problem with XXXXXX.
Contact your FUJITSU scanner dealer
or an authorized FUJITSU scanner
service provider.
(XXXXXX: Function Name)
Contact your FUJITSU scanner
dealer or an authorized FUJITSU
scanner service provider.
Screen Message Action
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C.1.2 System Log Messages
System log messages which may appear during administrator operations can be arranged into the
following two categories:
Information
Error
Information
Code Message Action
01000001 (XXXXXX) Settings were changed.
Info:
(XXXXXX: Function Name)
No action required.
01000002 Pad assembly usage counter was
cleared.
01000003 Pick roller usage counter was cleared.
01000004 All users log was prepared for
download.
01000005 System log was prepared for
download.
01000006 User data store was prepared for
download.
01000007 User data store was restored.
01000008 System settings were prepared for
download.
01000009 System was updated.
Info: New System Version = x.x.x.x
01000010 Test e-mail was sent successfully.
01000011 User data store was cleared.
01000012 System time was synchronized
successfully.
01000013 System settings were restored.
01000014 Technical support data was prepared
for download.
286
Error
Code Message Action
81001001 Error: problem with XXXXXX.
Contact your FUJITSU scanner dealer
or an authorized FUJITSU scanner
service provider.
Error code=xxxxxxx
Result code=xxxxxxx
(XXXXXX: Function Name)
Contact your FUJITSU scanner
dealer or an authorized FUJITSU
scanner service provider.
81001002 Error: problem with XXXXXX.
Contact your FUJITSU scanner dealer
or an authorized FUJITSU scanner
service provider.
(XXXXXX: Function Name)
Contact your FUJITSU scanner
dealer or an authorized FUJITSU
scanner service provider.
81001003 Corrupted system log file was deleted. No action required.
81001004 Corrupted user log file was deleted. No action required.
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C.1.3 Alert Monitor System Log Messages
System log messages which may be received from the scanner alert monitor service can be
arranged into the following three types:
Information
Error
Warning
Information
The following table gives a summary of system log information messages which may be received
from the scanner alert monitoring service.
No action is required.
Code Message Action
01001013 Scanner alert monitor started. No action required.
01001014 Scanner alert monitor start date/time =
yyyy/MM/dd HH:mm:ss
01001015 Scanner alert monitor stopped.
01001016 Scanner alert monitor stopped by
system standby mode.
01001017 Scanner alert monitor restarted after
resume from standby.
288
Error
The following table gives a summary of system log error messages which may be received from
the scanner alert monitoring service.
The messages shown here are sent to the e-mail address specified in "3.6.9 Setting the Destination
for Alert Notifications" (page 84).
Code Message Action
81000001 CPU power supply error. Contact your FUJITSU scanner
dealer or an authorized FUJITSU
scanner service provider.
81000002 1.5V power supply error.
81000003 3.3V power supply error.
81000004 5V power supply error.
81000005 12V power supply error.
81000006 -12V power supply error.
81000007 5V Standby power supply error.
81000008 Battery power supply error.
81000009 Internal temperature error. Check if the air ventilation inlet
is blocked.
Contact your FUJITSU scanner
dealer or an authorized
FUJITSU scanner service
provider.
81000010 CPU temperature error.
81000011 System fan speed error. Contact your FUJITSU scanner
dealer or an authorized FUJITSU
scanner service provider.
81000012 CPU fan speed error.
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81002003 Alert notification e-mail could not be
sent.
Check the following:
Check if the computer
connected to the SMTP server is
running properly.
Check if an e-mail can be sent
to the address from another
personal computer in the
network.
By performing a ping test,
check if the SMTP server or the
network connection to the
SMTP server is working
properly. If there is no response
from the SMTP server ping test,
check that the system network is
functioning normally by
performing an SMTP server
ping test from another machine
in the network.
If the system network is not
operating correctly, refer to
"Failure to connect to a
remote computer using its IP
address" (page 242) for
further solutions.
If only the SMTP server
cannot connect to the
network, request the
network administrator to
check that the SMTP server
and the network connection
to the server are
functioning normally.
81002004 Device monitoring service error. Contact your FUJITSU scanner dealer
or an authorized FUJITSU scanner
service provider.
Code Message Action
290
Warning
The following table gives a summary of system log warning messages which may be received from
the scanner alert monitoring service.
The messages shown here are sent to the e-mail address specified in "3.6.9 Setting the Destination
for Alert Notifications" (page 84).
Code Message Action
82000004 LCD backlight rated lifetime reached.
Replace as convenient.
LCD backlight has reached 50,000
hours of operation, its
recommended rated lifetime. The
backlight should be replaced when
convenient.
82000005 Pad assembly needs replacement soon. Obtain a replacement pad
assembly soon.
The pad assembly should be
replaced after every 50,000
scanned sheets or once a year.
82000006 Pad assembly needs replacement now. Pad assembly has passed its rated
lifetime (50,000 scanned sheets or
one a year) and needs to be
replaced.
82000007 Pick roller needs replacement soon. Obtain a replacement pick roller.
The pick roller should be replaced
after every 100,000 scanned sheets
or once a year.
82000008 Pick roller needs replacement now. Pick roller has passed its rated
lifetime (100,000 scanned sheets
or one a year) and needs to be
replaced.
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C.2 Regular User Messages
The following messages may appear during regular user operation.
C.2.1 Regular User Screen Messages
Screen Message Action
Login Administrator operation in progress,
please wait...
Only one administrator or user can
login to the scanner at any one
time. Please wait until operations
are completed.
Login failed. Check the user name and
password, and try again.
Try the following:
Enter a user name and password
and try again.
Enter a valid user name and
password, and try again.
Contact a system administrator
and have them check that the
LDAP server is set.
Contact a system administrator
to have the server status
checked.
Contact a system administrator
to check if the password has
expired.
Scanner initialization has failed. Try
turning the power off and back on
again. The administrator should
contact the FUJITSU scanner dealer or
an authorized FUJITSU scanner
service provider for help.
Try turning the power off for ten
seconds, and back on again. If the
error status persists, contact your
FUJITSU scanner dealer or an
authorized FUJITSU scanner
service provider.
Invalid LDAP Search Base format. Contact a system administrator to
have the LDAP search base format
corrected.
"3.6.5 Setting the LDAP Server"
(page 64)
292
Login
LDAP server is busy.
Try the following checks or
solutions:
Contact a system administrator
to have the network settings
checked.
"6.3 Network Connection
Troubleshooting" (page 234)
Contact a system administrator
to have the server status
checked.
Number of user data stores has
reached the maximum allowed. New
users may not login until the old user
data stores are deleted.
Contact a system administrator to
have the user information deleted.
"Restoring the User Data Store"
(page 111)
Consumable
Alert
Normal No action required.
Replace Soon Replace the consumable part when
convenient.
For details, refer to "5.5 Replacing
Parts" (page 218).
Scanning Scanning... No action required.
Document not found. Load a
document into the ADF, making sure
the side guides are adjusted correctly
and try again.
Load the document into the ADF
paper chute, and try again. Load
the document to prevent any space
between the side guides and the
edges of the documents.
For details, refer to "4.1 Loading
Documents" (page 132).
Paper jam has occurred. Remove the
documents from the ADF and try
again.
Try the following:
Remove the documents from
the ADF.
Remove the pages which were
not scanned correctly.
Top cover may be open. Close the top
cover, reload the documents and try
again.
Close the top cover, reload the
documents and try again.
Screen Message Action
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Scanning Feed Error: Document(s) may not
match the set paper size, ADF may
have grabbed more than one sheet, or
documents may not be suitable for
scanning. Remove the documents
from the ADF, check them and try
again. If problem persists, consult the
manual.
Press the ADF release button to
open the top cover, and remove the
documents from the ADF. If more
than one sheet has been fed, reset
the document and try again.
Check that the actual document(s)
size matches the paper size
specified in the "Paper Size"
screen. If not, specify the paper
size again.
For details, refer to "4.7.3 Paper
Size" (page 175).
Insufficient memory. Try turning the
power off and back on again. If
problem persists, the administrator
should contact the FUJITSU scanner
dealer or an authorized FUJITSU
scanner service provider for help.
Try the following:
Reduce the size of the scan data
or set a lower resolution level,
and try again.
System might be unstable. Try
turning the power off for ten
seconds, and back on again. If
the error status persists, contact
your FUJITSU scanner dealer
or an authorized FUJITSU
scanner service provider.
An error has occurred. Some pages
were skipped. Try again after turning
the power off and back on again. If
problem persists, the administrator
should contact the FUJITSU scanner
dealer or an authorized FUJITSU
scanner service provider for help.
Number of Skipped Pages:
Try turning the power off for ten
seconds, and back on again. If the
problem persists, contact your
FUJITSU scanner dealer or an
authorized FUJITSU scanner
service provider.
Scanner hardware failure. The
administrator should contact the
FUJITSU scanner dealer or an
authorized FUJITSU scanner service
provider for help.
Try turning the power off for ten
seconds, and back on again. If the
problem persists, contact your
FUJITSU scanner dealer or an
authorized FUJITSU scanner
service provider.
Screen Message Action
294
Roller
Cleaning
Scanner top cover is closed. Open the
cover and try again.
Open the top cover to clean the
feed rollers, and try again. For
details, refer to "5.2.1 Cleaning the
ADF" (page 211).
Press the [c] key to rotate the rollers.
Once roller cleaning has been
completed, press the [OK] button.
Clean the rollers, and then press
the [OK] button.
Delete e-Mail
Address
OK to delete the following data? To delete the data, check the
contents and press the [OK]
button. Otherwise, press the
[Cancel] button.
Delete Fax
Number
OK to delete the following data? To delete the data, check the
contents and press the [OK]
button. Otherwise, press the
[Cancel] button.
Main Menu Maximum number (10) of
Scan&Buffer jobs already queued,
please wait...
A maximum of ten jobs may be
buffered. The scanner is busy.
Please wait.
OK to logout now? To logout, press the [OK] button.
Otherwise press the [Cancel]
button.
Shutdown OK to shutdown now? To shutdown the scanner, press the
[OK] button.
Otherwise, press the [Cancel]
button.
Shutdown will occur after all job
finish. Please wait...
Operations cannot be carried out
while the scanner is shutting down.
The scanner will shutdown
automatically. Please wait.
Color Mode ("Black & White" mode is
incompatible with the "JPEG" file
format)
On the "Color Mode" screen,
specify "Auto" or "RGB Color".
For details, refer to "4.7.1 Color
Mode" (page 171).
("JPEG" file format + "Auto" color
mode always creates RGB color data)
No action required.
Screen Message Action
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Resolution ("600dpi" resolution is incompatible
with the "Auto" paper size)
No action required.
("600dpi" is incompatible with the
"High Compression for Color PDF")
No action required.
Paper Size ("Auto" paper size is incompatible
with the "600dpi" resolution)
No action required.
Custom Paper
Size
Invalid paper size value. Try again. Enter a valid paper size value.
For long page mode, the following
options are fixed at the indicated
values:
Searchable PDF: No
Page Orientation: Off
Blank Page Skip: Off
Multifeed Setup: None
The following option/values are also
incompatible with long page mode:
Color Mode: Auto (changes to RGB
Color)
Resolution: 600dpi (changes to
200dpi)
No action required.
File Format ("JPEG" format is incompatible with
the "Black & White" color mode)
On the "File Format" screen,
specify the file format other than
"JPEG". For details, refer to "4.7.5
File Format" (page 181).
Searchable
PDF
(Creating a Searchable PDF can take a
long time)
No action required.
First searchable page must be before
the last searchable page.
Specify a last searchable page
value that is larger than the first
searchable page value.
Invalid page number(s). Enter values
between 1 and 999, and try again.
Enter values between 1 and 999,
and try again.
Screen Message Action
296
PDF Password Password is incorrect. Try again. Enter the same passwords for both
"Password" and "Confirm
Password" fields.
Password contains invalid characters.
Re-enter the password, and try again.
Enter a password and try again.
Password field is empty. Enter a
password and try again.
Enter a password and try again.
Compression (Compression settings for color data) No action required.
(Only for the "PDF" File Format) No action required.
("High Compression for Color PDF" is
incompatible with "600dpi"
resolution)
No action required.
Multifeed
Setup
(Problems can occur if "Length" or
"Both" is used with the "Auto" paper
size)
No action required.
Screen Message Action
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Scan Test Load a test page and press the [Scan]
button.
No action required.
Top cover may be open. Close the top
cover, reload the documents and try
again.
Close the top cover, reload the
documents and try again.
Document not found. Load a
document into the ADF, making sure
the side guides are adjusted correctly
and try again.
Load the document into the ADF
paper chute, and try again. Load
the document to prevent any space
between the side guides and the
edges of the documents.
For details, refer to "4.1 Loading
Documents" (page 132).
Feed Error: Document(s) may not
match the set paper size, ADF may
have grabbed more than one sheet, or
documents may not be suitable for
scanning. Remove the documents
from the ADF, check them and try
again. If problem persists, consult the
manual.
Press the ADF release button to
open the top cover, and remove the
documents from the ADF. If more
than one sheet has been fed, reset
the document and try again.
Check that the actual document(s)
size matches the paper size
specified in the "Paper Size"
screen. If not, specify the paper
size again.
For details, refer to "4.7.3 Paper
Size" (page 175).
Paper jam has occurred. Remove the
documents from the ADF and try
again.
Try the following:
Remove the documents from
the ADF.
Remove the pages which were
not scanned correctly.
Scanner initialization has failed. Try
turning the power off and back on
again. The administrator should
contact the FUJITSU scanner dealer or
an authorized FUJITSU scanner
service provider for help.
Try turning the power off for ten
seconds, and back on again. If the
error status persists, contact your
FUJITSU scanner dealer or an
authorized FUJITSU scanner
service provider.
Screen Message Action
298
Send e-Mail Attachment file name must be
specified.
Enter an attachment file name.
Save as: filename contains invalid
characters. (\/:*?"<>|) Try again.
The following characters cannot
be used.
\ / : * ? " < > |
Re-enter the filename using only
valid characters.
"From" address is required. Enter an e-mail address in the
"From" field.
"To" address is required. Enter an e-mail address in the "To"
field.
Invalid "From" address. Re-enter the
address and try again.
Enter a valid e-mail address
including "@".
Invalid "To" address. Re-enter the
address and try again.
Enter a valid e-mail address
including "@".
Invalid "Cc" address. Re-enter the
address and try again.
Enter a valid e-mail address
including "@".
Invalid "Bcc" address. Re-enter the
address and try again.
Enter a valid e-mail address
including "@".
Current login (LDAP account) has
become invalid.
Contact a system administrator to
have the login account validated.
For "JPEG" and "TIFF" file formats,
each page will be attached to the e-
mail as a separate file.
Click the [OK] button to attach the
file to the e-mail. Click the
[Cancel] button to not attach the
file.
Screen Message Action
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e-Mail
Address Book
Search has timed out. Contact a
system administrator.
Contact a system administrator to
check the time of the search
timeout.
"3.6.5 Setting the LDAP Server"
(page 64)
LDAP server is busy. Try the following checks or
solutions:
Contact a system administrator
to have the network settings
checked.
"6.3 Network Connection
Troubleshooting" (page 234)
Contact a system administrator
to have the server status
checked.
Too many matches. Try refining the
search conditions.
Enter more specific search
conditions to narrow down the
search.
Add e-Mail
Address
First name is required. Enter a first name.
e-Mail address is required. Enter an e-mail address.
This e-mail address already exists. Try
a different e-mail address.
Enter a different e-mail address.
Invalid e-mail address. Try again. Enter a valid e-mail address.
Edit e-Mail
Address
First name is required. Enter a first name.
e-Mail address is required. Enter an e-mail address.
This e-mail address already exists. Try
a different e-mail address.
Enter a different e-mail address.
Invalid e-mail address. Try again. Enter a valid e-mail address.
Screen Message Action
300
Send Fax Fax number must be specified. Enter a fax number.
Invalid fax number. Try again. Enter a valid fax number.
Only numbers 0 to 9, -,*, and # can
be used.
Notification address (sender's e-mail
address) must be specified.
Enter a notification address.
Invalid notification address (sender's
e-mail address). Try again.
Enter a valid notification address.
Current login (LDAP account) has
become invalid.
Contact a system administrator to
have the login account validated.
Fax Number
List
Search has timed out. Contact a
system administrator.
Contact a system administrator to
have the time-out interval checked.
"3.6.5 Setting the LDAP Server"
(page 64)
Add Fax
Number
Recipient must be specified. Enter a recipient.
Fax number must be specified. Enter a fax number.
This fax number already exists. Try a
different fax number.
Enter a different fax number.
Invalid fax number. Try again. Enter a valid fax number.
Only numbers 0 to 9, -,*, and # can
be used.
Edit Fax
Number
Recipient must be specified. Enter a recipient.
Fax number must be specified. Enter a fax number.
This fax number already exists. Try a
different fax number.
Enter a different fax number.
Invalid fax number. Try again. Enter a valid fax number.
Only numbers 0 to 9, -,*, and # can
be used.
Screen Message Action
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Save "Save in:" folder must be specified. Specify a folder.
"Save as:" file name must be specified. Enter a file name.
"Save as:" filename contains invalid
characters. ( \ / : * ? " < > | ) Try again.
The following characters cannot
be used.
\ / : * ? " < > |
Re-enter the filename using only
valid characters.
Network is busy. Try again later. Wait for a while, and try again.
User name or password may be
incorrect.
Re-enter the user name and
password.
Cannot find the network folder path. Contact a server administrator.
File already exists. Choose a different
name or change the overwrite
permission setting.
Change the file name, or select
[Yes] to overwrite the file with the
same name.
Not connected to the network. Check that the system network is
functioning normally by
performing a ping test from
another machine in the network,
other than the server with network
folder. If the system network is not
operating correctly, refer to
"Failure to connect to a remote
computer using its server name"
(page 244) for further solutions.
Scan&Buffer job is already queued on
the computer that owns the specified
network folder.
Try the following:
Select a different network
folder.
Wait a short time, then try
again.
Screen Message Action
302
Save Access was refused. Contact a server administrator to
find out if an access permit has
been set.
Network path is too long. Try the following:
Set a shorter file name.
Select a "Save in" folder with a
shorter name.
Contact a system administrator
to have the folder path name
shortened.
Error: file could not be saved. Ensure the free space requirements
are met, and try again.
Number of network path connections
has reached the maximum allowed. No
more may be specified.
Close unneeded network
connections, then try specifying
the desired network path again.
The file to be overwritten may be in
use elsewhere.
Check that the file to be
overwritten is closed, and try
again.
Current login (LDAP account) has
become invalid.
Contact a system administrator to
have the login account validated.
Specified user is no longer able to
login to this network folder.
Try the following:
Login with a different account.
Contact a network
administrator to have the
account validated.
Specified password is no longer valid
for this network folder.
Try the following:
Login with a different account.
Contact a network
administrator to have the
password validated again.
Specified user needs to renew their
password for this network folder.
Try the following:
Login with a different account.
Contact a network
administrator to have the
password changed.
Error: network folder access was
refused.
Contact a network administrator to
check whether the network folder
can store data.
Screen Message Action
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Folder Server
Authentication
User name is required. Enter a user name.
Network is busy. Try again later. Wait for a while, and try again.
User name or password may be
incorrect.
Re-enter the user name and
password.
Cannot find the network folder path. Contact a server administrator.
File already exists. Choose a different
name or change the overwrite
permission setting.
Change the file name, or select
[Yes] to overwrite the file with the
same name.
Not connected to the network. Check that the system network is
functioning normally by
performing a ping test from
another machine in the network,
other than the server with network
folder. If the system network is not
operating correctly, refer to
"Failure to connect to a remote
computer using its IP address"
(page 242) for further solutions.
Scan&Buffer job is already queued on
the computer that owns the specified
network folder.
Try the following:
Select a different network
folder.
Wait a short time, then try
again.
Access was refused. Contact a server administrator to
find out if an access permit has
been set.
Insufficient free space in the
designated network folder.
Ensure the free space requirements
are met, and try again.
Number of network path connections
has reached the maximum allowed. No
more may be specified.
Close unneeded network
connections, then try specifying
the desired network path again.
Specified user is no longer able to
login to this network folder.
Try the following:
Login with a different account.
Contact a network
administrator to have the
account validated.
Screen Message Action
304
Folder Server
Authentication
Specified password is no longer valid
for this network folder.
Try the following:
Login with a different account.
Contact a network
administrator to have the
password validated again.
Specified user needs to renew their
password for this network folder.
Try the following:
Login with a different account.
Contact a network
administrator to have the
password changed.
Error: network folder access was
refused.
Contact a network administrator to
check whether the network folder
can store data.
Startup
Scanner
Application could not be started.
System restored to last known good
state. Contact a system administrator.
System or user settings were
restored at system restart. The
administrator should check the
restored system or user settings.
Scan Viewer Scan not possible. Number of scan
pages exceeds the maximum (999
pages).
Finish all operations (sending
mail, fax, saving to network
folders), and try again.
All scanned pages are blank. Check the
documents.
"Blank Page Skip" is set to "Auto", so
all scanned pages were cleared.
Turn the "Blank Page Skip" option
"Off", and try again.
"4.7.12 Blank Page Skip" (page
194)
Sending
e-Mail
Mailing scan data to XXXX No action required.
Sending Fax Faxing scan data to XXXX No action required.
Saving Saving scan data to XXXX No action required.
Cancel Scan OK to cancel scan? To stop scanning documents, press
the [OK] button. Otherwise, press
the [Cancel] button.
Screen Message Action
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Others Cannot connect to the LDAP server. Try the following checks or
solutions:
The network settings may not
be valid. Contact a system
administrator to have the
network settings checked.
"6.3 Network Connection
Troubleshooting" (page 234)
The server is not working.
Contact a system administrator
to have the server status
checked.
LDAP server response error. Contact a system administrator to
check whether the LDAP server is
available.
An error has occurred. Try turning the
power off and back on again. The
administrator should contact the
FUJITSU scanner dealer or an
authorized FUJITSU scanner service
provider for help. [alphanumeric eight
digits]
Try turning the power off for ten
seconds, and back on again. If the
problem persists, the administrator
should contact your FUJITSU
scanner dealer or an authorized
FUJITSU scanner service
provider.
An error has occurred. The system
must be restarted. Any buffered jobs
will be canceled. If problem persists,
the administrator should contact a
FUJITSU scanner dealer or an
authorized FUJITSU scanner service
provider for help. [alphanumeric eight
digits]
If the problem persists, the
administrator should contact a
FUJITSU scanner dealer or an
authorized FUJITSU scanner
service provider.
Screen Message Action
306
C.2.2 System Log Messages
System log messages which may appear during user operations can be arranged into the following
three categories:
Information
Warning
Error
Information
Warning
Code Message Action
01080101 Pick roller cleaned. No action required.
010E0001 Maximum number (10) of
Scan&Buffer jobs already
queued, please wait…
A maximum of ten jobs may be buffered.
Wait until scanner is no longer in busy
status.
01121001 Scanner started up. No action required.
01121002 Scanner resumed from standby
mode.
No action required.
01131001 Scanner shutdown. No action required.
01131002 Scanner entered standby mode. No action required.
Code Message Action
110C0010 Password contains invalid
characters. Re-enter the
password, and try again.
Enter a password and try again.
83070001 Pad assembly needs replacing.
Contact a system administrator.
To have the pad assembly replaced, contact
a system administrator.
The system administrator should open the
top cover and replace the pad assembly.
"5.5.1 Replacing the Pad Assembly" (page
220)
83070002 Pick roller needs replacing.
Contact a system administrator.
To have the pick roller replaced, contact a
system administrator.
The system administrator should open the
top cover and replace the pick roller.
"5.5.2 Replacing the Pick Roller" (page
221)
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Error
Code Message Action
100B0001 Network is busy. Try again
later.
Wait for a while, and try again.
11080001 Number of user data stores has
reached the maximum allowed.
New users may not login until
the old user data stores are
deleted.
To have the user data store cleared, contact
a system administrator.
Clearing the user data store is not an
undoable action.
"Clearing the User Data Store" (page 114)
11090001 Application could not be
started. System restored to last
known good state. Contact a
system administrator.
System or user settings were restored at
system restart.
Contact a system administrator.
The administrator should check the restored
system or user settings.
110B0001 Search has timed out. Contact a
system administrator.
Contact a system administrator to check
the time of the search timeout.
"3.6.5 Setting the LDAP Server" (page 64)
110B0004 LDAP server is busy. Try the following checks or solutions:
Contact a system administrator to have
the network settings checked.
"6.3 Network Connection
Troubleshooting" (page 234)
Contact a system administrator to have
the server status checked.
110B0100 LDAP server response error. Contact a system administrator to check
whether the LDAP server is available.
110D0002 Cannot connect to the LDAP
server.
Try the following:
The network settings may not be valid.
Contact a system administrator to have
the network settings checked.
"6.3 Network Connection
Troubleshooting" (page 234)
The server is not working. Contact a
system administrator to have the server
status checked.
110D0005 Number of network path
connections has reached the
maximum allowed. No more
may be specified.
Close unneeded network connections, then
try specifying the desired network path
again.
308
110D0006 Invalid LDAP Search Base
format.
Contact a system administrator to have the
LDAP search base format corrected.
"3.6.5 Setting the LDAP Server" (page 64)
110D0007 Current login (LDAP account)
has become invalid.
Contact a system administrator to have the
login account validated.
110D0008 The file to be overwritten may
be in use elsewhere.
Check that the file to be overwritten is
closed, and try again.
110D0009 Specified password is no longer
valid for this network folder.
Try the following:
Login with a different account.
Contact a network administrator to have
the password validated again.
110D000A Specified user needs to renew
their password for this network
folder.
Try the following:
Login with a different account.
Contact a network administrator to have
the password changed.
110D000B Specified user is no longer able
to login to this network folder.
Try the following:
Login a with different account.
Contact a network administrator to have
the account validated.
110D0100 Error: network folder access
was refused.
Contact a network administrator to check
whether the network folder can store data.
11150001 Corrupted system log file was
deleted.
System log file was deleted because the
scanner was turned off during operations.
No action required.
11150002 Corrupted user log file was
deleted.
User log file was deleted because the
scanner was turned off during operations.
No action required.
Code Message Action
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12010001 Scanned data size exceeded
maximum size allowed for
e-mail attachments.
Try the following:
Reduce the number of pages to be
scanned and send the e-mail in separate
parts.
Select a higher compression level and
try again.
"4.7.8 Compression" (page 188)
If the problem persists, contact a system
administrator to check the "Maximum
Attachment Size" setting.
"3.6.6 Setting the e-Mail Server (SMTP
Server)" (page 69)
12010002 Could not connect to server
when sending e-mail.
Try the following:
Check that the LAN cable of the scanner
and SMTP server is connected properly.
Contact a system administrator to check
that then scanner IP address and SMTP
server settings are correct.
"6.3 Network Connection
Troubleshooting" (page 234)
Contact a system administrator to check
that the SMTP server is working
properly.
12010003 "From" address was rejected by
the server when sending e-mail.
Contact a system administrator to check
that the specified e-mail source address is
authorized for use on the server.
12010004 "To" address was rejected by
the server when sending e-mail.
Contact a system administrator to check
that the specified e-mail destination
address is authorized for use on the server.
12010005 e-Mail size exceeded maximum
e-mail size allowed by the
SMTP server.
Contact a system administrator to check
the maximum e-mail size allowed by the
SMTP server.
Code Message Action
310
12010006 SMTP server connection was
lost while sending e-mail.
Try the following:
Check that the LAN cable of the scanner
and SMTP server is connected properly.
Contact a system administrator to check
that then scanner IP address and SMTP
server settings are correct.
"6.3 Network Connection
Troubleshooting" (page 234)
Contact a system administrator to check
that the SMTP server is working
properly.
Contact a system administrator to check
the maximum e-mail size allowed by
the SMTP server.
12010100 Error: e-mail could not be sent. Contact a system administrator to check if
sending e-mail is allowed.
12020001 Scanned data size exceeded
maximum size allowed for
sending by fax.
Try the following:
Reduce the number of pages to be
scanned and send the fax in separate
parts.
Select a higher compression level, and
try again.
"4.7.8 Compression" (page 188)
If the problem persists, contact a system
administrator to check the "Maximum
Attachment Size" setting.
"3.6.7 Setting the Fax Server" (page 71)
12020002 Could not connect to server
when sending fax.
Try the following:
Check that the LAN cable of the scanner
and SMTP server is connected properly.
Contact a system administrator to check
that the scanner IP address, SMTP
server and fax server settings are
correct.
"6.3 Network Connection
Troubleshooting" (page 234)
Contact a system administrator to check
that the SMTP and fax servers are
working properly.
Code Message Action
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12020003 "From" address was rejected by
the server when sending fax.
Contact a system administrator to check
that the specified e-mail source address is
authorized for use on the server.
12020004 "To" address was rejected by
the server when sending fax.
Contact a system administrator to check
that the specified e-mail destination
address is authorized for use on the server.
12020005 Fax size exceeded maximum
fax size allowed by the SMTP
server.
Contact a system administrator to check
the "Maximum Attachment Size" setting.
"3.6.6 Setting the e-Mail Server (SMTP
Server)" (page 69)
12020006 SMTP server connection was
lost while sending fax data.
Try the following:
Check that the LAN cable of the scanner
and SMTP server is connected properly.
Contact a system administrator to check
that then scanner IP address and SMTP
server settings are correct.
"6.3 Network Connection
Troubleshooting" (page 234)
Contact a system administrator to check
that the SMTP server is working
properly.
Contact a system administrator to check
the maximum e-mail size allowed by
the SMTP server.
12020100 Error: fax could not be sent. Contact a system administrator to check if
sending fax is allowed.
12040001 Cannot find the network folder
path.
Try the following:
Check that the LAN cable of the scanner
and file server is connected properly.
Check that the file server is working
properly.
Contact a system administrator to check
that the scanner IP address and network
folder settings are correct.
"6.3 Network Connection
Troubleshooting" (page 234)
12040002 Access to network folder was
refused.
Contact a system administrator to check
whether or not access to the network folder
is permitted for the currently logged in user
or authenticated user.
Code Message Action
312
12040003 File already existed, so data
could not be saved.
To overwrite the existing file, on the
"Save" screen, set "Overwrite old files?" as
"Yes", and try again.
12040005 Network is busy. Try again
later.
Try again later.
12040006 User name or password may be
incorrect.
Re-enter the user name and password.
12040007 Not connected to the network. Check that the system network is
functioning normally by performing a ping
test from another machine in the network,
other than the server with network folder.
If the system network is not operating
correctly, refer to "Failure to connect to a
remote computer using its server name"
(page 244) for further solutions.
12040008 Scan&Buffer job is already
queued on the computer that
owns the specified network
folder.
Try the following:
Select a different network folder.
Wait a short time, then try again.
12040009 Insufficient free space in the
designated network folder.
Ensure the free space requirements are
met, and try again.
1204000A Number of network path
connections has reached the
maximum allowed. No more
may be specified.
Close unneeded network connections, then
try specifying the desired network path
again.
1204000B File targeted for overwriting
may already be in use.
Check that the file to be overwritten is
closed, and try again.
1204000C Specified user is no longer able
to login to this network folder.
Try the following:
Login with a different account.
Contact a network administrator to have
the account validated.
1204000D Specified password is no longer
valid for this network folder.
Try the following:
Login with a different account.
Contact a network administrator to have
the password validated again.
Code Message Action
Network Scanner fi-6000NS Operator's Guide 313
C
1204000E Specified user needs to renew
their password for this network
folder.
Try the following:
Login with a different account.
Contact a network administrator to have
the password changed.
12040100 Error: network folder access
was refused.
Contact a network administrator to check
whether the network folder can store data.
12130001 Error: Scan&Buffer process
could not output data for the
scheduled jobs.
Try again.
13060001 Scanner initialization has
failed. Try turning the power
off and back on again. If
problem persists, the
administrator should contact the
FUJITSU scanner dealer or an
authorized FUJITSU scanner
service provider for help.
Try turning the power off for ten seconds,
and back on again. If the error status
persists, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner
service provider.
1306001A
1306001D
1306002C Insufficient memory. Try
turning the power off and back
on again. If problem persists,
the administrator should contact
the FUJITSU scanner dealer or
an authorized FUJITSU scanner
service provider for help.
System might be unstable.
Shutdown and press the startup button to
restart the scanner.
If the error status persists, contact your
FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
1314002C Reduce the size of the scan data or set a
lower resolution level, and try again.
13061001 Scan error occurred. Shutdown and press the startup button to
restart the scanner.
If the error status persists, contact your
FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
13061002 File name: xxxxx
13061003 Error code: xxxxx
Code Message Action
314
83070006 Scanner hardware failure. The
administrator should contact the
FUJITSU scanner dealer or an
authorized FUJITSU scanner
service provider for help.
Shutdown and press the startup button to
restart the scanner.
If the problem persists, contact your
FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
83070007 Shutdown and press the startup button to
restart the scanner.
If the problem persists, contact your
FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
83070008 Shutdown and press the startup button to
restart the scanner.
If the problem persists, contact your
FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
8307000C Shutdown and press the startup button to
restart the scanner.
If the problem persists, contact your
FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
84000001 An error has occurred. Try
turning the power off and back
on again. If problem persists,
the administrator should contact
the FUJITSU scanner dealer or
an authorized FUJITSU scanner
service provider for help.
[alphanumeric eight digits]
Shutdown and press the startup button to
restart the scanner.
If the error status persists, contact your
FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
84000002 An error has occurred. The
system must be restarted. Any
buffered jobs will be canceled.
If problem persists, the
administrator should contact a
FUJITSU scanner dealer or an
authorized FUJITSU scanner
service provider for help.
[alphanumeric eight digits]
If the problem persists, the administrator
should contact a FUJITSU scanner dealer
or an authorized FUJITSU scanner service
provider.
Code Message Action
Network Scanner fi-6000NS Operator's Guide 315
C
C.2.3 User Log
Code Message Action
00000000 --------------------------- No action required.
12010001 Scanned data size exceeded
maximum size allowed for e-
mail attachments.
Try the following:
Reduce the number of pages to be
scanned and send the e-mail in separate
parts.
Select a higher compression level and
try again.
"4.7.8 Compression" (page 188)
If the problem persists, contact a system
administrator to check the "Maximum
Attachment Size" setting.
"3.6.6 Setting the e-Mail Server (SMTP
Server)" (page 69)
12010002 Could not connect to server
when sending e-mail.
Try the following:
Check that the LAN cable of the scanner
and SMTP server is connected properly.
Contact a system administrator to check
that then scanner IP address and SMTP
server settings are correct.
"6.3 Network Connection
Troubleshooting" (page 234)
Contact a system administrator to check
that the SMTP server is working
properly.
12010003 "From" address was rejected by
the server when sending e-mail.
Contact a system administrator to check
that the specified e-mail source address is
authorized for use on the server.
12010004 "To" address was rejected by
the server when sending e-mail.
Contact a system administrator to check
that the specified e-mail destination
address is authorized for use on the server.
12010005 e-Mail size exceeded maximum
e-mail size allowed by the
SMTP server.
Contact a system administrator to check
the maximum e-mail size allowed by the
SMTP server.
316
12010006 SMTP server connection was
lost while sending e-mail.
Try the following:
Check that the LAN cable of the
scanner and SMTP server is connected
properly.
Contact a system administrator to check
that then scanner IP address and SMTP
server settings are correct.
"6.3 Network Connection
Troubleshooting" (page 202)
Contact a system administrator to check
that the SMTP server is working
properly.
Contact a system administrator to check
the maximum e-mail size allowed by
the SMTP server.
12010100 Error: e-mail could not be sent. Contact a system administrator to check if
sending e-mail is allowed.
12020001 Scanned data size exceeded
maximum size allowed for
sending by fax.
Try the following:
Reduce the number of pages to be
scanned and send the fax in separate
parts.
Select a higher compression level, and
try again.
"4.7.8 Compression" (page 188)
If the problem persists, contact a system
administrator to check the "Maximum
Attachment Size" setting.
"3.6.6 Setting the e-Mail Server (SMTP
Server)" (page 69)
12020002 Could not connect to server
when sending fax.
Try the following:
Check that the LAN cable of the scanner
and SMTP server is connected properly.
Contact a system administrator to check
that the scanner IP address, SMTP
server and fax server settings are
correct.
"6.3 Network Connection
Troubleshooting" (page 234)
Contact a system administrator to check
that the SMTP and fax servers are
working properly.
Code Message Action
Network Scanner fi-6000NS Operator's Guide 317
C
12020003 "From" address was rejected by
the server when sending fax.
Contact a system administrator to check
that the specified e-mail source address is
authorized for use on the server.
12020004 "To" address was rejected by
the server when sending fax.
Contact a system administrator to check
that the specified e-mail destination
address is authorized for use on the server.
12020005 Fax size exceeded maximum
fax size allowed by the SMTP
server.
Contact a system administrator to check
the "Maximum Attachment Size" setting.
"3.6.6 Setting the e-Mail Server (SMTP
Server)" (page 69)
12020006 SMTP server connection was
lost while sending fax data.
Try the following:
Check that the LAN cable of the scanner
and SMTP server is connected properly.
Contact a system administrator to check
that then scanner IP address and SMTP
server settings are correct.
"6.3 Network Connection
Troubleshooting" (page 234)
Contact a system administrator to check
that the SMTP server is working
properly.
Contact a system administrator to check
the maximum e-mail size allowed by
the SMTP server.
12020100 Error: fax could not be sent. Contact a system administrator to check if
sending fax is allowed.
12040001 Cannot find the network folder
path.
Try the following:
Check that the LAN cable of the scanner
and file server is connected properly.
Check that the file server is working
properly.
Contact a system administrator to check
that the scanner IP address and network
folder settings are correct.
"6.3 Network Connection
Troubleshooting" (page 234)
12040002 Access to network folder was
refused.
Contact a system administrator to check
whether or not access to the network folder
is permitted for the currently logged in user
or authenticated user.
Code Message Action
318
12040003 File already existed, so data
could not be saved.
To overwrite the existing file, on the
"Save" screen, set "Overwrite old files?" as
"Yes", and try again.
12040005 Network is busy. Try again
later.
Try again later.
12040006 User name or password may be
incorrect.
Re-enter the user name and password.
12040007 Not connected to the network. Check that the system network is
functioning normally by performing a ping
test from another machine in the network,
other than the server with network folder.
If the system network is not operating
correctly, refer to "Failure to connect to a
remote computer using its server name"
(page 244) for further solutions.
12040008 Scan&Buffer job is already
queued on the computer that
owns the specified network
folder.
Try the following:
Select a different network folder.
Wait a short time, then try again.
12040009 Insufficient free space in the
designated network folder.
Ensure the free space requirements are
met, and try again.
1204000A Number of network path
connections has reached the
maximum allowed. No more
may be specified.
Close unneeded network connections, then
try specifying the desired network path
again.
1204000B File targeted for overwriting
may already be in use.
Check that the file to be overwritten is
closed, and try again.
1204000C Specified user is no longer able
to login to this network folder.
Try the following:
Login with a different account.
Contact a network administrator to have
the account validated.
1204000D Specified password is no longer
valid for this network folder.
Try the following:
Login with a different account.
Contact a network administrator to have
the password validated again.
Code Message Action
Network Scanner fi-6000NS Operator's Guide 319
C
1204000E Specified user needs to renew
their password for this network
folder.
Try the following:
Login with a different account.
Contact a network administrator to have
the password changed.
12040100 Error: network folder access
was refused.
Contact a network administrator to check
whether the network folder can store data.
12130001 Error: Scan&Buffer process
could not output data for the
scheduled jobs.
Try again.
F4B30000 An error has occurred. Try
turning the power off and back
on again. The administrator
should contact the FUJITSU
scanner dealer or an authorized
FUJITSU scanner service
provider for help.
An error has occurred.
Shutdown and press the startup button to
restart the scanner.
If the error status persists, contact your
FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
F4CA0000
F4EF0000
F2010002
F2020002
F2040002
Code Message Action
320
Network Scanner fi-6000NS Operator's Guide 321
D
Appendix D
Glossary
322
A4 size
A standard international paper size. (210 × 297mm / approximately 8.27 × 11.7inches)
A5 size
A standard international paper size. (148 × 210mm / approximately 15.83 × 8.27inches)
A6 size
A standard international paper size. (105 × 148mm / approximately 14.13 × 5.83inches)
ADF (Automatic Document Feeder)
A unit that allows the user to scan a number of pages consecutively.
Documents are transported from the ADF paper chute past the scanning area to the output
tray. Actual scanning is performed by the CCD sensors inside of this unit.
B5 size
A standard international paper size. (182 × 257mm / approximately 7.17 × 10.12inches)
B6 size
A standard international paper size. (128 × 182mm / approximately 5.04 × 7.17inches)
Brightness
Refers to the brightness level of the scanned images.
Business card size
A standard paper size. (89 × 51mm)
Portrait orientation is used for this scanner.
Canadian DOC Regulations
A standard issued by Industry Canada, a department of the Canadian government, which sets
out the technical requirements relative to the radiated and conducted radio noise emissions
from digital apparatus.
Default settings
The settings installed at time of factory shipping.
Network Scanner fi-6000NS Operator's Guide 323
D
Duplex scan mode
A scan mode where both sides of each document sheet are scanned. See also "Simplex scan
mode".
dpi (dots per inch)
Dots per inch. Number of dots lined along one inch. The measurement of resolution
normally used for scanners and printers. Higher dpi means better resolution.
Executive size
A standard international paper size. (266.7 × 184.2mm / approximately 10.5 × 7.25inches)
FCC
Acronym for "The Federal Communications Commission", an independent United States
government agency which is in charge of regulating interstate and international
communications via radio, television, wire, satellite and cable. The Part 15 of the FCC
regulations mentioned in this manual is designed to prevent harmful interferences on radio
communication of radio receivers and other devices which radiate radio frequency energy,
and provides for the certification of radio receivers. It also provides the certification of low
power transmitters and the operation of certificated transmitters without a license.
Feed roller
Rollers that feed documents through the ADF.
Idler roller
Rollers that feed documents through the ADF.
Interface
The connection that allows communication from the computer to the scanner.
Landscape orientation
A document with its long side horizontal and its short side vertical. See also "Portrait
orientation".
LDAP (Lightweight Directory Access Protocol)
A protocol for accessing a directory database over a TCP/IP network.
324
Legal size
A standard international paper size. (215.9 × 355.6mm / 8.5 × 14inches)
Letter size
A standard North American paper size. (8.5 × 11inches / 215.9 × 279.4mm)
MMR
ITU (CCITT) Group 4 compression.
A compression method used when the color mode is black and white.
Multifeed detection
A scanner function which detects accidental feeding of multiple sheets into the ADF.
Noise
Isolated white (black) dots appearing on black (white) areas of an image.
Pad assembly (PAD ASSY)
A collection of rubber pads and metal leaf springs that is used to help separate a single
document sheet from a batch in the ADF paper chute for feeding into the ADF.
Paper jam
A warning that appears when a document sheet is jammed in the document feed path, or
document feeding is interrupted by a slipping sheet.
Pick roller
A roller that picks the next document sheet out of the ADF paper chute and the ADF.
Portrait orientation
A document with its long side vertical and its short side horizontal.
See also "Landscape orientation".
Postcard size
A standard paper size. (148 × 100mm / approximately 5.83 × 5.94inches)
Portrait orientation is used for this scanner.
Network Scanner fi-6000NS Operator's Guide 325
D
Resolution
A measure of the fineness of details or grain of images. The customary metric of resolution
is dpi (dots per inch). For any given image, the higher the resolution, the more dots or pixels
that can be used, and the greater the resulting fineness of detail that can be expressed.
Simplex scan mode
A scan mode where only one side of each document sheet is scanned. See also "Duplex scan
mode".
Ultrasonic sensor
A type of sensor that uses ultrasonic sound waves, in this case to detect document multifeeds
by recognizing differences in how the sound penetrates single versus multiple sheets.
326
Network Scanner fi-6000NS Operator's Guide 327
Index
A
AC adaptor connector .......................................4
adding
a contact to the e-mail address book
......148
a contact to the fax number list
..............158
ADF
...................................................................5
ADF paper chute
...............................................4
ADF release button
...........................................4
admin password
..............................................49
administrator
...................................................23
administrator control screens
..........................25
administrator login
..........................................27
administrator screen messages
......................271
alert notification
..............................................84
area not to be perforated
...............................261
auto logout
......................................................46
B
backing up
system settings
........................................118
the user data store
...................................109
blank page skip
.................................... 194, 195
brightness
......................................................191
buffer job
...................................... 145, 156, 167
C
carbonless paper ............................................258
care
................................................................209
changing
the admin password
..................................49
checking
the user log
.............................................205
cleaning
.........................................................210
frequency
................................................210
the ADF
..................................................211
the keyboard
...........................................217
the LCD touch panel
...............................217
clearing
the system log
.........................................106
the user data store
...................................114
the user logs
............................................101
color mode
.....................................................171
common buttons and indicators
....................135
compression
......................................... 181, 188
contrast
..........................................................192
converting scanned data
into a searchable PDF
...................................183
CSV Format
................................... 99, 104, 116
custom
...........................................................169
D
date/time ..........................................................44
default
............................................................169
deleting
a contact from the e-mail address book
..152
a contact from the fax number list
..........162
a scanned page
........................................204
document loading capacity
............................260
328
downloading
the system log
.........................................104
the system settings
..................................116
the user logs
..............................................99
E
editing
a contact in the e-mail address book
......150
a contact in the fax number list
..............160
e-mail
............................................................142
e-mail address book
............. 146, 148, 150, 152
F
fax number list ............................. 157, 158, 162
fax number maximum contacts
.....................158
fax server
.........................................................71
features
..............................................................2
feed rollers
........................................... 210, 214
file format
............................................. 181, 182
file server
........................................................73
folder alias
.......................................................77
folder list
.......................................................164
G
glass scanner windows ......................................5
glossary
.........................................................321
I
idler rollers ........................................... 210, 215
IP address
........................................................57
K
keyboard ............................................. 4, 21, 217
L
LAN connector ..................................................4
LCD touch panel
................................ 4, 20, 217
LDAP list
......................................................146
LDAP server
.......................................... 64, 139
location
............................................................42
login
..............................................................139
via the scanner’s touch panel
....................27
via the web interface
.................................30
logout
..............................................................25
M
main menu .....................................................136
maintenance
..................................................107
managing
the scanner
................................................23
the system log
.........................................102
the user log
...............................................96
materials
cleaning
...................................................210
maximum document loading capacity
..........260
maximum e-mail address book contacts
.......148
menu tab
..........................................................25
multifeed setup
..............................................196
my list
........................................... 148, 150, 152
N
network folder .................................................74
network folder details
......................................82
network settings
..............................................57
O
obtaining technical support ...........................128
offset
................................................................54
operation logs
..................................................96
Network Scanner fi-6000NS Operator's Guide 329
operation messages .......................................269
operations
........................................... 6, 23, 131
output tray
.........................................................4
P
pad assembly ....................5, 210, 213, 218, 220
PAD ASSY
...................................................218
page orientation
.............................................193
paper quality
..................................................257
paper requirements
........................................257
paper size
..................................... 175, 178, 256
paper type
......................................................257
paper weight
..................................................257
part name
...........................................................3
part to clean
...................................................210
PDF password
...................................... 181, 186
pick roller
.........................5, 210, 215, 218, 221
ping
.................................................................86
plastic cards
...................................................259
R
region/timezone ...............................................42
registering
a network folder
........................................73
regular user
....................................................131
removing
a network folder
........................................80
renaming
a network folder
........................................78
replacement cycle
..........................................218
replacing
the pad assembly
....................................220
the pick roller
..........................................221
replacing parts
...............................................218
required settings
..............................................24
resetting the usage counter
..............................94
resolution
.......................................................173
restoring
the user data store
...................................111
rotating a scanned page
.................................202
S
save ................................................................164
saving
to a network folder
..................................164
scan button
........................................................4
scan mode
......................................................180
scan settings
......................................... 169, 181
scan viewer
........................................... 198, 201
scanner settings
...............................................50
searchable PDF
............................ 181, 183, 184
selecting
a fax number
...........................................157
an e-mail address
....................................146
semi-transparent documents
..........................258
send fax
.........................................................157
sending
by e-mail
.................................................142
by fax
......................................................154
setting
the date/time
.............................................44
the destination for alert notifications
........84
the e-mail server
.......................................69
the fax server
............................................71
the information output level
...................127
the LDAP server
.......................................64
the network folders
...................................73
the NTP server
..........................................62
the region/timezone
..................................42
the scan options
......................................169
330
the time to standby mode ..........................46
the WINS server
.......................................61
setting up the scanner
......................................23
sheet guide
........................................................5
side guides
.........................................................4
SMTP server
...................................................69
specifications
.................................................265
standby
............................................................18
standby mode
..................................................46
startup button
............................... 4, 18, 27, 139
system log
.....................................................102
system settings
................................................34
system settings file
........................................116
system status
...................................................91
T
top cover ............................................................4
U
ultrasonic sensor ............................................210
updating the scanner's system software
........124
URL
.................................................................32
usage status
.............................................. 92, 94
user data store
...............................................114
user log
................................................... 96, 205
user log summary
............................................96
V
viewing
a scanned page
........................................201
the status of consumable parts
..................92
the system log details
.............................102
the system status
.......................................91
the user log details
....................................96
W
web interface
administrator login
....................................30
wood containing paper
..................................258
z The contents of this manual are subject to change without notice.
z PFU LIMITED is not liable whatsoever for any damages resulting
from the use of this scanner and procedures described in this
manual, profit loss due to defects, and any claims by a third party.
z Copying of the contents of this manual in whole or in part and
copying of the scanner application is forbidden under the copyright
law.
Network Scanner fi-6000NS
Operator's Guide
P3PC-1852-01ENZ0
Date of issuance: May, 2007
Issuance responsibility: PFU LIMITED
351

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