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Troubleshooting eIf you think the camera is faulty, check the following once more.
Troubleshooting Possible causes Solutions
No power.
Nothing happens when
I press the “Playback”
button.
Power cuts out during
operation.
Batteries run out
quickly.
No photograph is taken
when the Shutter
button is pressed.
Can’t use the flash.
The playback image is
too dark even though
the flash was used.
The image is blurred.
There is speckling on
the image.
Can’t format the xD-
Picture Card.
i The batteries have run out.
i The batteries are loaded backwards.
i The battery cover is not closed
properly.
i The AC power adapter plug has come
out of the power outlet.
i Lens cover is opened.
i Camera malfunction.
i The batteries run out.
The batteries run out.
i You are using the camera in extremely
cold conditions.
i The terminals are soiled.
i The batteries get un-rechargeable.
i No xD-Picture Card is inserted.
i The xD-Picture Card is fully recorded.
i The xD-Picture Card is not formatted.
i The xD-Picture Card contact area is
soiled.
i The xD-Picture Card is damaged.
i The Auto power off function has
switched the camera off.
i The batteries run out.
i The flash is set to Suppressed Flash
mode.
i You pressed the Shutter button while
the flash was charging.
i The batteries run out.
i The Subject is too far away.
i Your finger was covering the flash.
i The lens is dirty.
i The photographed subject was too
dark.
i You photographed scenery with Macro
mode selected.
i You took a close-up shot without
selecting Macro mode.
i You are shooting a subject that is not
suited to autofocusing.
The shot was taken with a slow shutter
speed (long exposure) in a high-
temperature environment.
The xD-Picture Card contact area is
soiled.
i Load new or fully charged batteries.
i Load the batteries in the correct
direction.
i Close the battery cover correctly.
i Plug the adapter back in.
i Close the lens cover.
i Briefly remove the batteries or
disconnect the AC power adapter.
Then reload the batteries or reconnect
the AC power adapter and try again.
i Load new or fully charged batteries.
Load new or fully charged batteries.
i Put the batteries in your pocket or
another warm place to heat them and
then load them into the camera just
before you take a picture.
i Wipe the battery terminals with a
clean, dry cloth.
i Load new batteries.
i Insert an xD-Picture Card.
i Insert a new xD-Picture Card or erase
some unwanted frames.
i Format the xD-Picture Card.
i Wipe the xD-Picture Card contact
area with a clean dry cloth.
i Insert a new xD-Picture Card.
i Turn the camera on.
i Load new or fully charged batteries.
i Set the Flash mode to Auto, Red-eye
Reduction or Forced Flash (The flash
cannot be used in some modes).
i Wait until the flash has finished
charging before pressing the Shutter
button.
i Load new or fully charged batteries.
i Move to within the effective flash range
before taking the picture.
i Hold the camera correctly.
i Clean the lens.
i Try standing approx. 2 m (6.6 ft.) from
your subject to take the picture.
i Cancel Macro mode.
i Select Macro mode.
i Use AF/AE lock to take the picture.
This is a characteristic of CCDs and
does not indicate a camera fault.
Wipe the xD-Picture Card contact area
with a clean dry cloth.
