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A1000
ORIGINAL OPERATING INSTRUCTIONS
Coffee machine: FCS4050 - Refrigeration unit: FCS4053
Read the Operating Instructions and the chapter "For your safety"
before operating the machine.
Keep the Operating Instructions with the machine and pass them
along to the next user if the machine is sold or transferred to a third
party.
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Page 1
Congratulations on your purchase of an A1000. Thank you for your confidence in us.
The A1000 is a powerful and space-saving coffee machine that adapts to your needs perfectly.
The A1000 will enable you to offer high-quality coffee specialties rapidly and individually. Your
customers will be impressed.
We hope you enjoy your coffee machine and that it brings you many satisfied customers.
Sincerely, Franke Kaffeemaschinen AG
Dear Customer,
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Maintaining the a1000
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Cleaning and MaintenanCe plan
. . . . . . . . . . . . . . . . . . . . . . . . 36
Starting autoMatiC Cleaning of the a1000 and the
refrigeration unit
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cleaning the Milk Container, SuCtion line and reverSible adapter
38
Cleaning the SteaM wand
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Cleaning the aCCeSSorieS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Cleaning the bean hopper and powder Container
. . . . . . . . . . . . 40
rinSing the Coffee MaChine
. . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Starting Cleaning of the flavor Station
. . . . . . . . . . . . . . . . . 41
Cleaning the brewing unit (aS required)
. . . . . . . . . . . . . . . . . . 42
Cleaning the Monitor SCreen
. . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuring
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
introduCtion to prograMMing
. . . . . . . . . . . . . . . . . . . . . . . . . 43
"My SettingS" Menu tree
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
"Cleaning and MaintenanCe" Menu tree
. . . . . . . . . . . . . . . . . . . 44
My SettingS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
CounterS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
individualization and data tranSfer
. . . . . . . . . . . . . . . . . . . . . . . 53
overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
individualization and data tranSfer
. . . . . . . . . . . . . . . . . . . . . 54
individualization and data tranSfer Menu tree
. . . . . . . . . . . . . . 55
requireMentS for your own Media
. . . . . . . . . . . . . . . . . . . . . . 56
required folder StruCture on the uSb StiCk
. . . . . . . . . . . . . . 56
loading or deleting your own Media
. . . . . . . . . . . . . . . . . . . . . 57
uSing your own Media
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Saving/loading data
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
reStoring default valueS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
deCoMMiSSioning and diSpoSal
. . . . . . . . . . . . . . . . . . . . . . . . . . . 65
deCoMMiSSioning
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
diSpoSal
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
troubleShooting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
eliMinating MaChine errorS
. . . . . . . . . . . . . . . . . . . . . . . . . . . 67
help with probleMS ConCerning produCt quality
. . . . . . . . . . . . 68
index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
for your Safety
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
proper uSe
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
general Safety ConCernS when uSing the a1000
. . . . . . . . . . . . 4
explanation of SyMbolS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
SyMbolS froM the operating inStruCtionS
. . . . . . . . . . . . . . . . . 6
SyMbolS uSed in the Software
. . . . . . . . . . . . . . . . . . . . . . . . . . 7
depiCtion of error MeSSageS
. . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Color Code for error MeSSageS
. . . . . . . . . . . . . . . . . . . . . . . . 8
SCope of delivery and identifiCation
. . . . . . . . . . . . . . . . . . . . . . . . 9
SCope of delivery
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
identifiCation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
deSCription of the MaChine
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Coffee MaChine a1000
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
CoMponentS of the a1000
. . . . . . . . . . . . . . . . . . . . . . . . . . . 12
CoMponentS of the refrigeration unit (Su12)
. . . . . . . . . . . . . . 13
add-on unitS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
the operating interfaCe
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
overview of operating ModeS
. . . . . . . . . . . . . . . . . . . . . . . . . . 16
inStallation and teChniCal data
. . . . . . . . . . . . . . . . . . . . . . . . . . 18
CoMMiSSioning
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
initial CoMMiSSioning of the a1000
. . . . . . . . . . . . . . . . . . . . . 21
daily CoMMiSSioning of the a1000
. . . . . . . . . . . . . . . . . . . . . 21
filling and eMptying
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
beanS, powder
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Milk
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
SyrupS (option)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
preparing drinkS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
preparing drinkS with quiCk SeleCt
. . . . . . . . . . . . . . . . . . . . . 29
preparing drinkS with CaSh regiSter
. . . . . . . . . . . . . . . . . . . . 30
preparing drinkS with inSpire Me
. . . . . . . . . . . . . . . . . . . . . . . 31
preparing drinkS with ground Coffee
. . . . . . . . . . . . . . . . . . . . 32
preparing water for tea
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
SteaM diSpenSer (autoSteaM/autoSteaM pro)
. . . . . . . . . . . . . . 34
TABLE OF CONTENTS
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For your safety
Page 3
Cup warmer (optional)
The cup warmer is intended solely for preheating the coffee cups and glasses
that are required for preparing drinks.
The cup warmer is not designed to dry dish towels or other cloths. It is not ne-
cessary to cover the cups to warm them.
Flavor Station (optional)
The Flavor Station is intended exclusively for the automatic conveyance of syrups
and other liquid aromas for the preparation of drinks.
The Flavor Station is not designed to pump more viscous fluids such as sauces
(e.g. chocolate sauce).
Payment system (optional)
The payment system can be used for various methods of payment.
Examples: Payment with coins, cards, or mobile payment systems.
Do you have any questions that are not addressed in these instruc-
tions? Please do not hesitate to contact Customer Service or your
service technician.
A1000
The coffee machine is a commercial machine for preparing drinks and is inten-
ded for use in food services, offices and other similar environments.
The coffee machine is designed to process whole coffee beans, ground coffee,
powder that is suitable for automatic devices, and fresh milk.
The coffee machine is intended for the commercial preparation of drinks in
accordance with these instructions and the technical data.
The coffee machine is intended exclusively for operation in interior rooms.
The machine is not suitable for outdoor use or the storage of alcoholic or explosi-
ve substances.
Refrigeration unit
The refrigeration unit is used exclusively to keep milk cool while preparing coffee
drinks with a coffee machine.
Use only pre-cooled milk (2-5°C or 36-41°F).
Only use FRANKE Clean solution. Other cleaning agents may leave residues in
the milk system.
FOR YOUR SAFETY
Both you and the coffee machine are important to us. Therefore, we would like to provide
you with detailed safety information. For us, a high degree of safety goes without saying.
Protect yourself against residual risks arising from the functions of the machine.
Proper use
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For your safety
Page 4
Important
• Do not operate the coffee machine or add-
on units until you have completely read and
understood these instructions.
• Do not use the machine:
• If you are not familiar with its functions.
• If the machine or the connection lines
are damaged.
• If the machine has not been cleaned or
filled as intended.
• The A1000 is intended for use by trained
personnel. Each operator of the A1000
must have read and understood the instruc-
tions. This does not apply to its use in the
self-service sector. Self-service machines
must always be monitored to protect the
users.
• Children under the age of 8years are not
permitted to use the machine.
• Children or persons who are challenged
with respect to physical, sensory or mental
abilities are not permitted to use the ma-
chine except under supervision, nor should
they be permitted to play with the machine.
• Children are not permitted to carry out any
cleaning on the machine.
• Have the machine serviced at regular inter-
vals. Regular maintenance will ensure the
safe operation and high performance of the
machine.
Risk of death by electrocution!
• Ensure that the power supply cable is not pinched and does not rub
against sharp edges.
• Ensure that the machine and power supply cable are not near any
hot surfaces such as gas or electric stoves or ovens!
• Never operate a machine that has been damaged or has a damaged
power supply cable!
• If the mains connection cable of the machine is damaged, it must be
replaced by a mains connection cable intended for that purpose.
• If the mains connection cable is not permanently attached, contact
the service technician.
• If the mains connection cable is not permanently attached, order and
use a new, original mains connection cable. (See section: Original
parts).
• If you suspect damage to the machine (for instance, a hot or burning
odor), unplug the machine from the outlet immediately and contact
your service technician!
• Never open or attempt to repair the machine yourself! The machine
contains electrically conductive parts.
• Do not make any modifications to the machine that are not described
in the Operating Instructions.
• Have repairs on electrical parts carried out by service technicians
using original spare parts.
• Have service work carried out by authorized persons only. Authorized
persons can demonstrate that they have corresponding qualifica-
tions.
DANGER
General safety concerns when using the A1000
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VORSICHT
WARNUNG
HINWEISE
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For your safety
Page 5
CAUTION
CAUTION
Damage from water jets
The coffee machine is not protected against water jets.
•Avoid using water jets for cleaning and do not use high-pressure cleaners.
Damage to the coffee machine
•Set the machine up out of the reach of children.
•Do not expose the machine to the elements, such as rain, frost or direct sunlight.
Danger of tripping over the power supply cable
•Never let the power supply cable hang loose.
Blockage in the powder system caused by incorrect raw materials
•Ensure that the powder and beans are poured into the correct containers. Observe the machine
equipment.
NOTICES
WARNING
Risk of injury
Reaching into the machine may result in abrasions or crushing inju-
ries from interior components.
•Open the machine only if daily work requires it (e.g. to clean the
powder system or to empty the grounds container).
•Exercise care and caution when working in an open machine.
•Only service technicians should open the machine for any other
reason.
Risk of injury, eye injury and damage to the machine
Objects in the bean hopper,powder containeror grinder may splinter
and be ejected, leading to damage to the machine or injury.
•Never introduce any objects into the bean hopper, powder
container or grinder.
Danger of burns
The coffee and milk dispensers, the hot water dispenser and the
steam dispenser become hot.
•Do not touch the outlets or nozzles.
The surfaces of the cup warmer are hot.
•Do not touch these surfaces.
Risk of scalding
During cleaning, hot water and steam are released repeatedly.
•Keep hands away from the outlets and nozzles during cleaning.
When drinks are dispensed, the products themselves pose a risk of
scalding.
•Always be careful with hot drinks.
Danger of irritation with cleaning agents
Descaler and Clean solution could lead to irritations.
•Observe the information enclosed with the cleaning agent.
•Observe the notes on the machine during the cleaning process.
•Avoid contact with skin or eyes.
•Wash your hands before your breaks and after you have completed your tasks.
Risk of spoiled food residue
If the machine is not cleaned regularly, milk and coffee residue may accumulate in the machine, clog the
outlets or find their way into drinks.
•Clean the coffee machine and add-on units at least once a day.
•Read the chapter "Care of the A1000".
Risk of contamination!
When the machine is not in use for extended periods, residue may accumulate.
•Rinse the coffee machine before initial use and when not in use for extended periods (more than
2 days).
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Steps on a colored background are
optional. They must be performed
depending on the model of your
machine.
EXPLANATION OF SYMBOLS
So that you can get the most out of your A1000,we would like to familiarize you with the symbols used in the
Operating Instructions and software. For us, thorough information and open communication go without saying.
Symbols from the Operating Instructions
This symbol indicates tips, short-
cuts and additional information.
Clean components with the five-step method (see
«Care of the A1000» on p. 35).
Describes and illustrates an opera-
ting step that you must perform.
DANGER
NOTICE
WARNING
CAUTION
NOTICE makes you aware of the risk of damaging
the machine.
DANGER indicates potentially life-threatening
danger or grave injury.
CAUTION directs your attention to a danger of
minor injuries.
WARNING indicates risk of injury.
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Explanation of symbols
Page 7
•Touch the fl ag
•Select the fl ag
The language is changed for the operating interface.
Switching language
Navigation
Symbol Name Description
Cancel button Cancel preparation
Start button Start preparation
 
Page backwards/forwards Scroll through menus with multiple pages.
Symbols used in the software
Symbols on the dashboard
Symbol Name Description
Franke Call up Maintenance level
Servicing/Cleaning Machine must be cleaned and/or serviced
Milk Milk container is empty or not installed correctly
Coff ee bean Bean hopper is empty or not installed correctly
Grounds container Grounds container must be emptied
Product
Brightness Set brightness
Info
Inactive
Standby Switch the machine to standby
Service/Confi gura-
tion/Administration
Double product Prepare double drink quantity (double dispensing)
Cold milk
Ground coff ee Selection button for ground coff ee
Extra Shot
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Schliessen
Tür off en
Personal informieren.
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Explanation of symbols
Page 8
If the entire system is aff ected by an error, then the
error message will appear automatically.
Depiction of error messages
System has limited functio-
nality.
System still fully functional.
Some or all resources are
locked.
Temporary interruption.
Color code for error messages
If a symbol is illuminated on the dashboard, tapping on the symbol will
display additional information and instructions.
If an error occurs, please refer to the «Troubleshooting» chapter for help.
Highlighted products cannot be prepared.
The banderole in the corner takes you to the error
message.
Highlighted products cannot be prepared.
The illuminated symbol on the dashboard takes you
to the error message.
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Scope of delivery and identifi cation
Page 9
The confi guration of your coff ee machine may diff er from that shown
in the instructions. Additional accessories may be obtained directly
from your retailer or from FRANKE Kaff eemaschinen AG in Aarburg,
Switzerland.
Designation Item no.
Cleaning tablets
(100 pcs.) BK328400
Cleaning agent for milk systems 1Z365033
Cleaning brushes 1L301376
Cleaning brush 1L301160
Microfi ber cloth 1H325974
Key for grind coarseness adjustment 1N330253
Key for Neoperl jet regulator 1H327863
USB stick (4 GB) 1H329064
Original Operating Instructions 1C345953
A1000
Scope of delivery
SCOPE OF DELIVERY AND IDENTIFICATION
The A1000 is a powerful coff ee machine. Its modern operating concept will help you keep your cool in any situation.
Listed below are ways to identify your machine and what is included in the standard scope of delivery.
Lesen Sie die Betriebsanleitung und das Kapitel
«Zu Ihrer Sicherheit», bevor Sie an der Maschine
arbeiten. Bewahren Sie die Betriebsanleitung bei
der Maschine auf.
Kaffeemaschine: FCS4043 - Kühleinheit: FCS4048Kaffeemaschine: FCS4043 - Kühleinheit: FCS4048
A600
ORIGINALBETRIEBSANLEITUNG
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Scope of delivery and identifi cation
Page 10
CW
The type plate for the cup warmer
is located on the inner side of the
device at the lower left.
Add-on unitsCoff ee machine A1000 (FCS4050)
SU12 Refrigeration unit with FoamMaster (cold and warm
milk, cold and warm milk foam)
CW Cup warmer
AC Payment device
FS Flavor Station
FS60A1000 SU12 FM
Type key
Position of type plates
Identifi cation
A1000 Coff ee machine (fully automatic device)
1 C 1M 1 coff ee machine, 1 milk type
3G Number of grinders (max. 3)
2P Number of powder containers (max. 2)
H1 Hot water
S1 Steam wand
S2 Autosteam
S3 Autosteam Pro
The type plate for the Flavor Sta-
tion is located in the interior.
The type plate for the SU12 is
located in the cooling room.
The type plate is located to the
right of the grounds container
on the right interior wall of the
machine.
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Description of machine
Page 11
Cup sensor (optional)
Operator panel
Drip tray (permanently
attached) with drip grid
Steam wand
(optional)
Outlet with automatic height
adjustment
Bean hopper
Powder container
Lock and
Unlocking button
for the front door
Hot water outlet
Powder feed
Introduction
The A1000 coff ee machine has numerous options. To give you an
overview of your machine, a sample confi guration is illustrated below.
Please note that your coff ee machine may look diff erent from the
confi guration shown here.
Operating interface
•10.4-inch operator panel
•Multimedia compatible (audio/video)
•Audio output for powered speakers
•Nutritional value information for drinks
•Switching language
Options
•Two or three grinders with lockable bean hoppers
•One or two lockable powder dosing units
•Steam wand
•Autosteam function for automatically heating milk
•Autosteam Pro function for automatically foaming milk
•Coff ee ground chute
•Cup sensor
•Height-adjustable feet
•M2M/telemetry preparation
Coff ee machine A1000
Congratulations on selecting the A1000 for the single-serve coff ee experience you have been waiting for. Here
you will get to know the components of your coff ee machine and learn more about its functions and options.
DESCRIPTION OF MACHINE
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Description of machine
Page 12
Wastewater tank (optional)
Water connection
External water tank
(optional)
Drip tray (permanently attached)
with drip grid
Grounds container
Powder container
Brewing unit
Bean hopper
Components of the A1000
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Description of machine
Page 13
Door lock
Cup rack
(heatable)
Cleaning cartridge
Switch the heating element for the cup rack on
and off
Switch for alternating between milk delivery and
cleaning
Switch refrigeration unit on and off
Temperature display and
temperature control
Reversible adapter (milk delivery/
cleaning)
Milk container (2 x 4.5 l or 1 x 12 l)
Components of the refrigeration unit (SU12)
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Description of machine
Page 14
Payment system (optional)
For recording payment data.
Interfaces:
•VIP
Payment systems:
•Coin validator
•Coin changer
•Card readers
Refrigeration unit SU12 FM
•Automatic cleaning system
•Connection to the left and right of the machine possible
•Lockable
Models:
•SU12 with 12 l milk container
•SU12 with 2 x 4.5 l milk containers for the use of 2 milk
types
•SU12 Twin with 2 x 4.5 l milk containers for connecting 2
coff ee machines
•UT12 FM under-counter refrigeration unit with 12 l milk
container
•UT12 FM Twin under-counter refrigeration unit with 2 x
4.5 l milk containers for connecting 2 coff ee machines
•MUT (mounted under the counter)
Cup warmer (optional)
To enjoy coff ee at its best, you need pre-heated cups.
The cup warmer with four heatable shelves fi ts seamlessly
into your A1000.
Flavor Station FS60 (option)
Our Flavor Station is available to you as an option for unusual
creations.
You can use the Flavor Station to extend your range with up
to six diff erent fl avors.
Add-on units
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Description of machine
Page 15
Counters
Cleaning and maintenance
Individualization and data transfer
My settings
For scrolling, press the arrow
keys on the right-hand and left-
hand sides of the screen.
The operating interface
Scroll forwards/backwards.
The FRANKE button is used to
switch between Maintenance
level and Product level.
To fi nish Energy saver mode,
tap on the operating interface.
Select Standby button and
confi rm.
Switch to Maintenance level.
Switching to Energy saver mode
To select an option, tap on the
respective fi eld.
Menu elements of the operating interface, using Quick Select as an example
Navigation
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Description of machine
Page 16
Individual adaptations:
•Customer-specifi c positioning of
beverages
Self-service
Structure of the operating interface:
•Level 1: Up to 6 menu cards with pre-
ltered selection
•Level 2: up to 5 pages per menu card
•Level 3: 6 or 12 product keys per page
The Inspire Me operating mode is particu-
larly suitable for self-service.
It inspires your customers to fi nd the
perfect drink for themselves.
Inspire Me
Self-service
Cash Register
Structure of the operating interface:
•Level 1: Product selection, up to 5
pages
•Level 2: Drink Selection status,
6, 12 or 20 product keys per page, se-
lect product options, start preparation
(if activated)
Structure of the operating interface:
•Level 1: Product selection, up to 5
pages. Column with the possible
options, the production status and the
waiting list
•Level 2: 4, 9 or 16 product keys per
page
Individual adaptations:
•Display: 2x2, 3x3 or 4x4 products per
page
•Depiction: photo-realistic, drawn
Individual adaptations:
•Display: 2x3, 3x4 or 4x5 products per
page
•Activate Credit Mode
•Customer-specifi c positioning of bever-
ages
The Quick Select operating mode is the
standard setting for self-service.
Once your customer has selected a drink,
he can adapt it in the second step if pro-
duct options are activated.
Quick Select
(optional with Credit Mode)
Cash Register is the operating mode for
non-self-service utilization.
While your coff ee machine is preparing a
product, you can already add additional
orders.
Non-self-service
Overview of operating modes
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Description of machine
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Quick Select - product selection
The suitable operation mode is dependent on the utilization of your
coff ee machine, your product range and the preferences of your custo-
mers.
Operating modes for multimedia functions: Inspire Me, Quick Select
Operating modes without multimedia functions: Cash Register, Custom
Mode
Your Service technician will be happy to help you set the appropriate
operating mode.
Product selection
Status Drink Selection (if activated)
Inspire Me - Menu cards
Cash Register - product selection
Function:
•Product preview
•Display product options
•Start preparation
Credit: 6.00 CHF
Milk coff ee Vanilla
4.50 CHF
Macchiato Vanilla
5.50 CHF
Macchiato Caramel
5.50 CHF
Milk coff ee
4.00 CHF
Macchiato
5.00 CHF
Ristretto
3.00 CHF
•In the Drink Selection status, you cannot add any drink options with the Credit Mode
confi guration.
•You can activate the Credit Mode in the My Settings menu under 1 Set Machine, 1.5
Payment. Select Activate payment.
Credit Mode in the Quick Select operating mode
Display:
•Product prices
•Credit
•Missing credit
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Capacities (in accordance with DIN 18873-2)
Hourly capacity
Cups/h
Single prepa-
ration
Double prepara-
tion
Espresso 160 238
Coffee/café crème 109 141
Milk coffee 158 260
Cappuccino 149 200
Latte macchiato 114 200
Hot chocolate 129 -
Hot water 165 -
A1000 technical data (FCS4059)
Bean hopper 1.2kg per grinder
Powder container 1.2kg (may differ from this, depending on the powder used)
Grounds container 60—110 cakes, depending on the grind quantity (grounds ejection option)
Boiler Coffee: 0.9l; 2.5kW (at 230V); operating pressure 800kPa (8bar)
Hot water: 0.9l; 2.5kW (at 230V) operating pressure 800kPa (8bar)
Steam: 0.9l; 2.5kW (at 230V) operating pressure 100kPa (1bar)
Noise emission < 70dB
Weight Approx. 58kg without packaging; approx. 64kg with packaging
Water connection G 3/8" outside thread
Water pipeline pressure 0.8—8.0bar
Water shut-off With check valve and filter
Water hardness 4—8°dH (German total hardness)
7—14°fH (French total hardness)
70—140 ppm (mg/l)
Chlorine content <0.5mg/l
Acid content/ph value 6.5—7.5 pH
Funnel d = 50mm with siphon
Drain line dmin = 1"
Ambient conditions Humidity: max. 80%
Ambient temperature: 10—32° C
Energy loss/day
(incl. refrigeration unit SU12
FM)
3.165kW
Electrical connection
(see type plate)
CH/GB/EU 380—415 V/50 –60 Hz3L N PE6.3—7.5 kW
220—240 V/50 –60 Hz1L N PE2.6—3.0 kW
220—240 V/50 –60 Hz1L N PE4.4—5.0 kW
220 —240 V/50 –60 Hz3L PE5.6—7.9 kW
USA (UL) 220—240 V/60 Hz2L PE4.5—5.3 kW
JP 200—220 V / 50 –60 Hz2L PE4.5—6.3 kW
200—220 V / 50 –60 Hz3L PE6.8—8.1 kW
CN 380 V/50 Hz3L NPE6.3kW
Preparations
•The power connection for the coffee machine must be pro-
tected by a ground fault circuit interrupter (FI).
•Each terminal of the power supply must be able to be inter-
rupted by a switch.
•The fixed water connection must have a water shut-off with a
check valve and filter that can be inspected and must meet
the requirements of the technical data.
•The fixed water connection to your coffee machine must be
done using the hose set that is supplied with it. Do not use
any other water hoses that happen to be present.
Installation
You must have completed these preparations before one of our
Service technicians can install the coffee machine for you.
Your Service technician will install your coffee machine and
carry out the initial commissioning. The technician will walk you
through the basic functions.
Your A1000 must be properly installed so that you can operate it correctly – your service technician will gladly do that for you.
You'll have to take care of a few things first. You'll find the requirements for problem-free enjoyment of your coffee machine here.
INSTALLATION AND TECHNICAL DATA
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Installation and technical data
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Total height
40 mm (standard) 730mm+40mm=770mm
70 mm (optional) 730mm + 70mm=800mm
(optional)
100mm (optional) 730mm + 100mm=830mm (optional)
Adjustable feet
The dimensions are specifi ed in mm.
Prepare a stable, ergonomic surface (min. load capacity: 150 kg or
330.7 lb). The operator panel should be at eye level.
Minimum clearances:
•To the rear wall: 50 mm
•Upwards: 200 mm (fi lling and removal of coff ee bean hopper)
Adjustable feet (optional) can be used to compensate for unevenness
or height diff erences.
Installation dimensions of the A1000 Dimensions of the A1000 with refrigeration unit SU12
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Installation and technical data
Page 20
Device type FCS4053
Milk container 12 l or 2 x 4.5 l
Electrical connection EU 220 – 240V1L N PE50/60Hz
SU12 FMCurrent consumption: 0.72A
Japan 100 V1L N PE50/60 Hz
SU12 FMCurrent consumption: 01.7 A
USA 100 – 127V1L N PE60 Hz
SU12 FM1.7 – 1.95 kW
SU12 FMCurrent consumption:
1.5 – 1.7 A
China 220V1L N PE50Hz
SU12 MSCurrent consumption: 0.8A
Electric cable 1800mm
Ambient conditions Humidity: max. 80%
Ambient temperature: 10 – 32°C
Coolant R134a/30 g
Climate class N (temperate climate)
Noise emission < 70dB (A)
Cooling temperature 2.0 - 5.0 °C
Empty weight (basic version) 25.7 kg
Width/Depth/Height 340mm/475mm/540mm
Under-counter refrigeration unit UT12 FM/UT12 FM Twin (optional) Payment system AC (option)
Flavor Station FS60 (option)
Weight 25.7 kg
Width/Depth/Height 320mm/467mm/547mm
Device type FCS4056
Electrical connection 85–264V1L N PE
Weight Approx. 18kg
Width/Depth/Height 200mm/451mm/542mm
Device type FCS4055
Capacity Up to 6 varieties of syrup
Bottle height Max. 330 mm
Electrical connection 230 V1L N PE50 W50/60 Hz 
Fuse: 10A
Electric cable 1800mm
Ambient conditions Humidity: max. 80 %
Temperature: 10 - 32°C
Weight Approx. 25kg
Width/Depth/Height 200 mm/452 mm/545 mm (540 mm without
key)
Refrigeration unit SU12 FM/SU12 FM Twin (optional)
Device type FCS4054
Capacity Up to 120 cups (depending on cup size)
Electrical connection 220-240V1L N PE120W50/60Hz 
Fuse: 10A
Weight Approx. 20kg
Width/Depth/Height 270 mm/475 mm/540 mm
Cup warmer CW (optional)
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WARNING
The coff ee machine is ready for
operation.
If necessary, add coff ee beans,
suitable powder for automatic
machines, milk and syrup.
Also fi ll up the machine with water
for operation with the external
water tank.
The coff ee machine automa-
tically vents the boiler system
and rinses while heating.
Your service technician will put your coff ee machine in operation
for the fi rst time and instruct you in its operation.
Later recommissioning will also be undertaken by your service
technician.
Initial commissioning of the A1000
Risk of scalding
The machine releases hot water
and hot steam.
•Do not touch the outlets or
the area beneath them.
Tap the operating interface.
In this chapter you will learn how to start up your A1000 coff ee machine for the fi rst time.
COMMISSIONING
Daily commissioning of the A1000
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Lift the powder container lid.
WARNING
Risk of injury, eye injury and damage to the machine
If objects fi nd their way into the bean hopperor grinder, splinters
may be ejected, leading to injuries or damage to the machine.
•Never place any objects in the bean hopper or grinder.
Fill the bean hopper with coff ee
beans.
Fill the powder container with
powder suitable for automatic
coff ee makers.
Add coff ee beans.
Attach the lid.
Attach the lid.Fill with powder suitable for
automatic coff ee makers.
Filling the bean hopper and powder container
Lift the bean hopper lid.
Ensure that all ingredients are always available. That way you will be able to off er your customers the
wide assortment of your product range at all times. Be prepared for a successful day.
FILLING AND EMPTYING
Beans, powder
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Set the grind coarseness with
the grinder adjustment wrench.
NOTICE
If needed, the grind coarseness
can be set in stages for each
grinder.
+2 = Very coarse
0 = Normal
-2 = Very fi ne
For notes on cleaning the bean
hopper, see Chapter «Care of
the A1000», «Cleaning the bean
hopper and powder container»
on p. 36.
Impairment of function
If the bean hopper and powder container are not locked correctly,
this may impair both the function of the coff ee machine and the
product quality.
•Push the locking slide all the way in.
Attach the bean hopper.
Push the locking slide all the
way in.
Lift and remove the bean
hopper.
Empty, clean and dry the bean
hopper.
Pull the locking slide all the way
to the front.
Emptying the bean hopper, setting the grind coarseness
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NOTICE
Impairment of function
If the bean hopper and powder container are not locked correctly,
this may impair both the function of the coff ee machine and the
product quality.
•Push the locking slide all the way in.
The message Door open
appears on the operating
interface.
Insert the grounds container
and close the door.
Empty, clean and dry the
grounds container.
Open the door and remove the
grounds container.
Formation of mildew
Coff ee residue can lead to the
formation of mildew.
•Empty and clean the
grounds container at least
once daily.
NOTICE
Emptying the grounds container
CAUTION
Attach the powder container.
Push the locking slide all the
way in.
Cutting injuries/crushing
The powder container's convey-
or mechanism can cause cuts
or crushing injuries.
•Exercise care when clea-
ning the powder container.
Lift and remove the powder
container.
Empty the powder container.
Soiling
Powder may escape.
•Always transport the pow-
der container closed in an
upright position.
NOTICE
Emptying the powder container
For notes on cleaning, see
Chapter «Care of the A1000».
Pull the locking slide all the way
to the front.
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Filling and emptying
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Milk
NOTICE
For notes on cleaning the milk
system, see Chapter «Care of
the A1000».
The milk system is prepared semi-automatically after a cleaning or a fi lling procedure.
Please observe the instructions in the error event messages.
Access to the error event messages is through the dashboard and requires no login.
Preparing the milk system
Filling the refrigeration unit
Drink quality
Incorrect handling of milk can lead to quality problems.
•Pour milk only into clean containers.
•Use only pre-cooled milk (2 - 5 °C or 36 - 41°F).
•Touch the inside of the milk container and the milk lid only after
sanitizing your hands, or wear disposable gloves.
Close the door.
Slide the milk container fully
into the cooling chamber.
Push the sliding cover to the
rear. Fill the milk container with
cooled milk.
Sliding cover
Pull out the milk container only
until the sliding cover of the
container lid is fully visible.
Switch the refrigeration unit on.
The current cooling chamber
temperature is displayed.
Open the door.
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Switch off the refrigeration unit
if no longer required.
After switching off , do not close
the refrigeration unit door all
the way, but leave it slightly
open in order to prevent the
formation of odors.
Insert the milk container.Clean the milk container, the
parts that come into contact
with milk and the cooling
chamber.
CAUTION
Health risks due to spoiled milk
Milk residue could build up in the device as the result of insuffi cient
cleaning. This residue could clog outlets or make its way into the
products.
•Clean the milk system at least once a day using the automatic
cleaning program. Follow the instructions on the operating
interface.
•Clean the cooling chamber, the parts that come into contact
with milk and the milk container at least once a day using the
ve-step method.
NOTICE
Milk quality
The refrigeration unit is intended solely for keeping the milk cool
during use.
•Remove the milk and store it in a refrigerator when the coff ee
machine is not going to be used for a prolonged period, e.g.
overnight.
Store the milk in a refrigerator
or dispose of it, if necessary.
Emptying the refrigeration unit
Pull out the milk container.Open the door.
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Push the hose connection into
the top of the bottle.
Close the Flavor Station.
Lift the bottle holders.
Slide the hose connection
upwards and onto the hose.
Insert the hose into the bottle.
Place the bottles in the Flavor
Station.
Pull the bottle holders down.
The hoses for Flavor 1 - 6 are
numbered. In the My settings
menu under 1.11 Flavor, each
type of syrup must be assigned to
the numbering accordingly.
Hoses for Flavor 1 - 6.
Use the key to unlock the Fla-
vor Station.
Filling the Flavor Station
Syrups (Optional)
Switch on the Flavor Station
i
The switch is located
inside the Flavor Station, to the
left-hand side of the rear wall.
Open the Flavor Station.
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Clean the Flavor Station: see «Care of the A1000», «Starting cleaning of the Flavor Station» on p. 41.
After cleaning, do not re-insert the hoses into the bottles.
Remove the bottles from the Flavor Station.
Close the Flavor Station.
Prepare Flavor Station must
be executed:
•During the initial commis-
sioning phase
•Every time a syrup bottle is
replaced
Counters
Cleaning and maintenance
Clean Flavor Station
Clean coff ee machine
Wipe protection
Prepare Flavor Station
Prepare milk system
Rinse coff ee machine
Error/Event log
Prepare Flavor Station
Cleaning and maintenance
Prepare Flavor 6
Start...
Prepare Flavor 5
Start...
Start...
Prepare Flavor 4
Prepare Flavor 3
Start...
Prepare Flavor 2
Clean Flavor Station
Clean coff ee machine
Start...
Start...
Prepare Flavor 1
Wipe protection
Prepare Flavor Station
Prepare milk system
Rinse coff ee machine
Error/Event log
Cleaning and maintenance
Individualization and data transfer
My settings
Preparing the Flavor Station
Switch to Maintenance level. Select Cleaning and mainte-
nance.
Select Prepare Flavor Station.
Select Start and confi rm.
The syrup type is prepared.
Observe instructions on the
operating interface.
Repeat this step for each
syrup bottle.
Emptying the Flavor Station
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The Drink Selection product
preview appears.
Select product options.
Start preparation with the
green button.
Risk of scalding or burning!
The dispensers and drinks are hot.
•Do not touch the area under the outlets.
•In case of scalding or burns, immediately cool the aff ected area
and consult a doctor depending on the severity of the injury.
Product selection appears when
the drink is ready.
The outlet moves downwards.
Preparation begins.
Place the appropriate cup or
glass under the outlet.
Select product.
PREPARING DRINKS
Preparing drinks with Quick Select
You chose the A1000 because you love coff ee and want to off er your customers something special. In this section
you will fi nd information about drink preparation and the possible variations for your specialty drinks.
WARNING
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Select product.
Preparation begins.
Product selection appears.
All products are ready.
Add more products to the
waiting list as needed.
The outlet moves downwards.
Next preparation begins.
Select product options.
Risk of scalding or burning!
The dispensers and drinks are hot.
•Do not touch the area under the outlets.
•In case of scalding or burns, immediately cool the aff ected area
and consult a doctor depending on the severity of the injury.
WARNING
Place the appropriate cup or
glass under the outlet.
When you prepare several products one after the other, be sure to observe the following:
•Have suffi cient glasses or cups ready to use.
•You can continuously add new products to the waiting list during the preparation.
•You can select and clear products from the waiting list.
Preparing drinks with Cash Register
Start preparation of each of
the products in the waiting
list by pressing the green
button.
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Menu cards appear.
The drink is ready.
The Drink Selection product
preview appears.
Select product options.
Start preparation with the
green button.
Risk of scalding or burning!
The dispensers and drinks are hot.
•Do not touch the area under the outlets.
•In case of scalding or burns, immediately cool the aff ected area
and consult a doctor depending on the severity of the injury.
WARNING
The outlet moves downwards.
Preparation begins.
Place an appropriate cup or
glass under the outlet.
Select product.
Tap on the desired menu card
with your fi nger.
The Drinks Overview appears.
Scroll through the menu cards.
Preparing drinks with Inspire Me
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OK
OK
Only ground coff ee - decaff einated
or with caff eine - may be used.
Soluble instant coff ee made from
dried coff ee extract cannot be
used.
Example: Quick Select
You have selected a drink with
decaff einated coff ee.
Please open powder feed and add
decaff einated coff ee.
Message: Open powder feed
and add decaff einated coff ee.
Confi rm with OK.
Open the powder feed.
Product overview appears.
Product is ready.
The outlet moves downwards.
Preparation begins.
Add powder .
Close the powder feed.
Place an appropriate cup or
glass under the outlet.
The Decaff einated coff ee
selection key lights up.
Press the Decaff ein-
ated coff ee selection
key.
Risk of scalding or burning!
The dispensers and drinks are hot.
•Do not touch the area under the outlets.
•In case of scalding or burns, immediately cool the aff ec-
ted area and consult a doctor depending on the severity
of the injury.
WARNING
Preparing drinks with ground coff ee
You have selected a drink with
decaff einated coff ee.
Please open powder feed and add
decaff einated coff ee.
OK
OK
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Water for tea
Select cup size.
Water for tea
Start preparation.
4
Water for tea
Example: Quick Select
You can stop the hot water dis-
penser at any time by pressing the
cancel button.
Risk of scalding or burning!
The dispensers and drinks are hot.
•Do not touch the area under the outlets.
•In case of scalding or burns, immediately cool the aff ected area
and consult a doctor depending on the severity of the injury.
WARNING
Preparing water for tea
Place an appropriate cup or
glass under the hot-water
outlet.
Select water for tea.
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Example: Quick Select
Autosteam is suitable for the
manual heating and foaming
of milk and for the heating of
other drinks.
After each use:
•Wipe the steam outlet with
a damp cloth.
•Start the steam dispenser
briefl y to clean the nozzle.
The drink has reached the speci-
ed temperature.
The Drinks Overview appears.
Depending on the model of the
steam wand, the steam dispenser
is automatically ended when your
drink has reached the specifi ed
temperature (Autosteam/Autos-
team Pro) or the steam dispenser
cycle has ended (steam wand).
Independent of this, the steam
dispenser can be ended at any time
by pressing the cancel button.
Risk of scalding or burning!
The dispensers and drinks are hot.
•Do not touch the area under the outlets.
•In case of scalding or burns, immediately cool the aff ected area
and consult a doctor depending on the severity of the injury.
WARNING
Steam dispenser ( Autosteam/Autosteam Pro)
Hold a suitable container under
the steam outlet.
Select the steam dispenser.
The steam dispenser starts im-
mediately.
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Page 35
Accessories required:
•Cleaning tablets
•Microfi ber cloth
•Brush set
•Cleaning agent for milk systems
The perfect coff ee experience depends on a perfectly cleaned coff ee machine. Increase
the quality of your products!
Clean your coff ee machine at least once a day and more frequently if necessary.
Follow the 5-step method for all removable parts.
5-step method for removable parts
Dry the parts.Soak the parts in hot water
with a mild detergent. Clean all
parts of the suction line inside
with a brush.
Wash the parts.Remove coarse dirt with a
brush or paint brush.
Rinse the parts thoroughly.
Even a coff ee machine like the A1000 must be cared for. To ensure high-quality fl avor,
the A1000 must be cleaned at least once a day and serviced at regular intervals.
CARE OF THE A1000
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Care of the A1000
Page 36
Cleaning and maintenance plan
Frequency Task Information
Daily
Clean the A1000 and refrigeration unit See p. 37
Clean the steam wand See p. 39
Clean the external water tank/wastewater tank and connecting lines See p. 39
Clean the milk container, milk hoses and reversible adapter See p. 38
Weekly
Clean the interior, the inside of the door and the door seal in the refrigeration unit
Clean bean hopper See p. 40
Clean the powder container and powder chute See p. 40
If needed/prompted
Clean Flavor Station See p. 41
Cleaning the brewing unit See p. 42
Rinse the A1000 See p. 37
Descale the jet regulator for hot water See p. 39
Cleaning the monitor screen See p. 42
Every six months or every 80,000 products Maintenance by service technician Contact a Service technician
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The machine automatically
switches to the cleaning mode.
Press Yes to start the cleaning
process.
•Slide the milk container all
the way in.
•Slide the cleaning lever to
the "Cleaning" position.
•Pull the reversible adapter
upwards from the suction
tting.
•Turn the reversible adapter
180°.
•Place the reversible adapter
on the suction fi tting.
Pull the milk container for-
wards.
Open the door.
The symbols indicate the cor-
rect position of the reversible
adapter for milk delivery and
cleaning.
After the cleaning cycle, the
machine switches back to
either the maintenance level or
to the energy saver mode.
Your service technician can set
the desired option for you.
Follow the instructions on the
operating interface and confi rm
with Continue.
The machine guides you to the
next step.
Starting automatic cleaning on the refrigeration unit
There are two ways of starting the automatic cleaning process:
1. On the refrigeration unit SU12 FM
2. Via the Cleaning and maintenance menu
WARNING
Starting automatic cleaning of the A1000 and the refrigeration unit
Risk of scalding!
During cleaning, hot water and
steam are released repeatedly.
• Do not touch the outlets or
the area beneath them.
Clean Coff ee Machine
Would you like to clean the coff ee
machine now?
No Yes
Continue
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Care of the A1000
Page 38
NOTICE
Impairment of function
Soiled accessories can have a
negative aff ect on the function
and quality of the drinks.
•Clean all parts using the
5-step method.
•All parts are dishwasher-
safe.
•The number of parts may
vary, depending on the
confi guration.
Close the door.Also clean the suction line and
reversible adapter inside with
a brush.
Assemble parts. Make sure the
suction fi tting engages in place.
Clean all of the parts.
Cleaning the milk container, suction line and reversible adapter
•Pull the suction line up-
wards.
•Remove the container lid.
Pull the reversible adapter up-
wards from the suction fi tting.
Turn the suction fi tting counter-
clockwise until it disengages.
•Pull the milk container
forwards.
•Remove the milk container
from the refrigeration unit.
Open the door.
After the cleaning cycle, the
machine switches back to
either the maintenance level or
to the energy saver mode.
Your service technician can set
the desired option for you.
Starting automatic cleaning on the operating interface
Counters
Clean Flavor Station
Wipe Protection
Prepare Flavor Station
Prepare milk system
Rinse Coff ee Machine
Error/event protocol
Individualization and data transfer
Cleaning and maintenance
Press Yes to start the cleaning
process. Follow the instructions
on the operating interface and
confi rm with Continue.
The machine guides you to the
next step.
Select and confi rm Clean Cof-
fee Machine.
Select Cleaning and mainte-
nance.
Switch to Maintenance level.
Authenticate with the PIN code
if necessary (default: 1111).
Clean Coff ee Machine
Clean Coff ee Machine
Would you like to clean the coff ee
machine now?
No Yes
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Care of the A1000
Page 39
Remove the jet regulator for
hot water with the tool and
descale.
NOTICE
Impairment of function
Soiled accessories can have a
negative aff ect on the function
and quality of the drinks.
•Clean the accessories using
the 5-step method.
•Follow these instructions
for accessories.
Clean the water tank/wastewa-
ter tank and connecting lines.
Cleaning the accessories
Clean the steam wand
Empty the container
Wipe the steam wand with a
cloth.
Empty the container.
Fill the container with cold wa-
ter and place under the steam
wand.
Select Autosteam/Steam.
The steam wand is being
rinsed.
Select Autosteam/Steam.
The steam wand is being
cleaned.
Fill container to approx. 5cm
with cold water and 30 ml of
Clean solution.
Place under the steam wand for
approx. 1 minute.
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Care of the A1000
Page 40
NOTICE
Impairment of function
If the bean hopper and powder
container are not locked correctly,
this may impair both the function
of the coff ee machine and the
product quality.
•Push the locking slide all the
way in.
Cutting injuries/crushing
The powder container's conveyor
mechanism can cause cuts or
crushing injuries.
•Exercise care when cleaning
the powder container.
Attach the powder container.
CAUTION
Clean the powder container
and rub it down with a dry
cloth.
Close the door.Push the locking slide all the
way in.
Lift the powder container up.
Empty the powder container.
Attach the bean hopper.
Clean the bean hopper and rub
it down with a dry cloth.
Lift up the bean hopper.
Empty the bean hopper.
NOTICE
Soiling, formation of mildew
The containers dry slowly and can still release moisture when they
are re-fi tted.
•Do not place the containers in direct contact with water.
•Only use a damp cloth for cleaning.
•Use detergent if necessary.
•Remove detergent residue.
Pull the locking slide all the way
to the front.
Open the door.
Cleaning the bean hopper and powder container
Pull the powder chute upwards
and clean it by using the 5-step
method.
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Care of the A1000
Page 41
After the cleaning cycle, the
machine switches back to
either the maintenance level or
to the energy saver mode.
Your service technician can set
the desired option for you.
Starting cleaning of the Flavor Station
Counters
Clean Flavor Station
Wipe Protection
Prepare Flavor Station
Prepare milk system
Rinse Coff ee Machine
Error/event protocol
Individualization and data transfer
Cleaning and maintenance
Press Yes to start the cleaning
process. Follow the instructions
on the operating interface and
confi rm with Continue. The
machine guides you to the next
step.
Select and confi rm Clean Flavor
Station.
Select Cleaning and mainte-
nance.
Switch to Maintenance level.
Authenticate with the PIN code
if necessary (default: 1111).
Clean Coff ee Machine
Counters
Cleaning and maintenance
Individualization and data transfer
My Settings
Select Rinse coff ee machine
and confi rm.
A1000 is being rinsed.
•Rinsing is not a substitute for daily cleaning! Rinsing is
necessary to remove residue build-up in the coff ee and
milk systems.
•The A1000 automatically rinses after certain time inter-
vals as well as when it is switched on or off .
WARNING
Danger of scalding!
Hot water is released during
rinsing.
• Do not touch the outlets or
the area beneath them.
•Do not place anything on
the drip grid.
Select Cleaning and mainte-
nance.
Switch to Maintenance level.
Rinse Coff ee Machine
Error/event protocol
Clean Coff ee Machine
Clean Flavor Station
Rinse Coff ee Machine
Prepare milk system
Prepare Flavor Station
Wipe Protection
Clean Flavor Station
Would you like to clean the Flavor
Station vnow?
No Yes
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Care of the A1000
Page 42
Counters
Counters
Cleaning and maintenance
Individualization and data transfer
My Settings
Clean the monitor screen.
Maintenance level appears.
Select Cleaning and mainte-
nance.
Select Wipe Protection.
The operating interface is
locked for 20 seconds.
You cannot cancel the locking
of the operating interface.
Locking lasts 20 seconds.
Switch to Maintenance level.
Cleaning the monitor screen
Clean Flavor Station
Wipe Protection
Prepare Flavor Station
Prepare milk system
Rinse Coff ee Machine
Error/event protocol
Clean Coff ee Machine
My Settings
Individualization and data transfer
Cleaning and maintenance
Lock the brewing unit in clock-
wise direction.
Insert the brewing unit.
Clean the brewing unit.Remove the brewing unit.Release the brewing unit lock in
counterclockwise direction.
Open the door.
Cleaning the brewing unit (as required)
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Confi guring
Page 43
Counters
•All programming menu items are shown on the following pages. Some of these menu items may not be fea-
tured on your A1000, depending on the confi guration.
•Default PIN codes are assigned from the factory:
Owner Specialist Operator
Default PIN
1111 2222 7777
My PIN
•The PIN codes for key (secured) products and On/Off Machine can be viewed and changed with the owner
role in the My Settings/Access rights menu.
My Settings
Individualization and data transfer
Cleaning and maintenance
Your A1000 can be programmed individually — so that the coff ee machine is just as fl exible as you are.
We have kept the programming simple to make your job easier. Try it for yourself.
CONFIGURING
Introduction to programming
Confi rm each of the changes
with Save.
Authenticate with PIN. Select the menu.
Switch to Maintenance level.
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Configuring
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p. 50
4 Nutritional value information
4.1 Milk
4.2 Flavor
4.3 Powder
0.10 System information
0 Commissioning
1.3 Selection buttons
Additional information on
drink configuration, p. 45
p. 47
For additional information
on cleaning and main-
tenance, please refer to
the chapter «Care of the
A1000».
Rinse Coffee Machine
Prepare milk system
Prepare Flavor Station
Wipe Protection
Clean Coffee Machine
Cleaning and maintenance
Error/event protocol
«Cleaning and maintenance» menu tree
1.12 Accounting
1.14 Edge lighting
3.6 Timer 4
1.2 Operating mode
1.4 Cleaning
1.7 Temperatures
1.11 Flavor
6.7 On/Off machine
p. 51
p. 46
p. 42
1.1 Language
My Settings
3 Date and time
1 Configure machine
6 Access rights
6.2 Owner
6.3 Specialist
6.4 Operator
6.6 Key (secured) products
2 Set drinks
3.2 Date/Time
3.3 Timer 1
3.4 Timer 2
3.5 Timer 3
"My Settings" menu tree
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Configuring
Page 45
My Settings
1 Set Machine
1.1 Language
Parameters Value range Remarks
Operating mode:
Usage scenario
• Non-self-service
• Self-service
Operating mode • Quick Select
• Inspire Me
• Cash Register
• For the Self-service usage scenario, a selection can
be made between Quick Select and Inspire Me
• The only operating mode available in the non-self-
service usage scenario is Cash Register
Products per page • Cash Register: 4, 9, 16
• Quick Select/Inspire
Me: 6, 12, 20
• Number of products displayed simultaneously
• Default: 16 or 12
Adapt drinks Yes/No • Possibility for self-service customers to modify the
selected drink in accordance with the allocation of
the selection buttons
• Default: No
Custom images Yes/No • Activate customer-specific images
• For the Self-service usage scenario, Quick Select
and Inspire Me operating modes
• Default: No
Options:
Display the cancel button
Yes/No Display the button for canceling the product
• Default: No
Acoustic signal for drink
preparation
Yes/No
• Beeps when the product is ready
Acoustic signal for error
messages
Yes/No • Beeps in a 3-second cycle if a resource is missing
My Settings
Set machine
1.2 Operating mode
Parameters Value range Remarks
Select language de, en, fr, nl, da, fi, no, sv,
pl, cs, uk, ru, ...
• The language is switched immediately on the user
interface
• Default: de (German)
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Configuring
Page 46
Parameters Value range Remarks
Process behavior:
Buzzer
Yes/No • Acoustic prompts for actions during cleaning
• Default: No
1.4 Cleaning
1.3 Selection buttons
Parameters Value range Remarks
Product options • Small
• Medium
• Large
• 2x
• Decaf
• Flavor 1 - 6
• Extra Shot
• Iced
• Other milk type
• The maximum twelve selection buttons can be assigned with various pro-
duct options in the service menu. The product options appear in the Drink
Selection status
• With up to eight configured selection buttons, buttons 1-4 are displayed
on the left side; the rest on the right
• If more than eight selection buttons are configured, buttons 1-6 are
displayed on the left side and the rest of the buttons are displayed on the
right side
• Nine and more buttons are displayed at a reduced size
Text display • Function
• Free text
• No text
• Default: Function: Labeling corresponds to the name of the selected pro-
duct option.
• Free text: your own labeling of the selection buttons.
• No text: Labeling disabled.
Price • Amount
• Surcharge for the option.
• The total price is calculated by the machine.
PLU • PLU No. • PLU number for price calculation (if PLU numbers are used).
Set machine(continued)
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Configuring
Page 47
1.7 Temperatures
Parameters Value range Remarks
Coffee -20 ... +20 • The temperature in the coffee boiler is preset by the service technician
• The set temperature can be adjusted by percentages using the sliding
controller
Hot water/
steam
-20 ... +20 • The temperature in the hot water/steam boiler is preset by the service
technician
• The set temperature can be adjusted by percentages using the sliding
controller
Tea water -20 ... +20 • The temperature in the hot water boiler is preset by the service technician
• The set temperature can be adjusted by percentages using the sliding
controller
Parameters Value range Remarks
Flavor:
Counting is active
Yes/No Switching the counting of the Flavor products On/Off
Flavor 1 - 6 • [list of the syrup
varieties]
• User-defined
• Only the Flavor types stored here will be available later for the
drinks settings
• If User-defined is selected, the Flavor types can be named
according to preference
1.11 Flavor
Parameters Value range Remarks
Select lighting • Off
• Red, green, blue
Default: Color gradient
Error display on edge
lighting
Yes/No
Parameters Value range Remarks
Select payment type On/Off Switch Payment On/Off
Pay popup:
Show popup
Yes/No Activate/deactivate the display of the popup window
1.14 Edge lighting
1.12 Accounting
Set machine(continued)
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Configuring
Page 48
Select product
Select area
Confirm
variation
Preparing the test
product
Setting the
parameters
Button
Save
Select version
Tes t
Grind quantity
Brewing quantity
Grinder 2
Grinder 1
Water quantity
Back
Save
Coffee ...
General
Cold cappuccino
Task Menu item Information / Instruction Number
Selecting a product
Use the selection arrows to select the product to be defined, then select the
version to be edited
4, 1
Changing the product designation and product text
General
Enter the product designation and select the product text 2, 7
Determining the price (only available when payment is activated)
General
Determining PLU, prices and tokens; select the Free option 7
Adjusting the water quantity, grinders, pre-brewing and pressure
amounts
Coffee
Adapting the parameters 2, 7
Adjusting the milk quantity
Milk
Adjusting the milk quantity by percentages 2, 7
Adjusting the foam quantity
Foam
Adjusting the foam quantity by percentages 2, 7
Changing the powder options
Powder
Adjusting the water quantity of 1 and 2, powder quantity of 1 and 2 by percen-
tages
2, 7
Adding/deleting syrups
Flavor
Adjusting the syrup quantity of the various flavors by percentages 2, 7
Preparing the test product
Test
Use Test to prepare the selected product using the modified settings 6
Assigning drink variation that is to be prepared with this product selec-
tion
Select the version, then confirm with the checkmark 1, 5
Saving drink settings
Save
Use Save to save the drink configuration 3
1
3
2
4
5
6
7
•You can save each product in three user-specific versions. The
original cannot be changed.
•Only parameters that are relevant for the product are displayed.
•The percentage specifications are always based on the preset
value.
•Tips for configuring the parameters can be found in the "Help with
problems concerning product quality" chapter, p. 63.
Set drinks
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Configuring
Page 49
Date and Time
Parameters Value range Remarks
Display 12h/24h -
Day 0-31 Set the day
Month 0-12 Set the month
Year 0-63 Set the year
Hour 0-23/0-11 Configure hours
Minutes 0-59 Configure minutes
Time zone Set time zone
3.2 Date and time
3 Date and time
Parameters Value range Remarks
Active Mo, Tu, We, Th, Fr, Sa, Su Activate or deactivate days by tapping
On/Off hours 0-23/0-11 Switch-on time (hour)
On/Off minutes 0-59 Switch-on time (minute)
Monday - Sunday Yes/No Days on which the machine will switch on automatically
3.3 - 3.6 Timer 1 - 4
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Configuring
Page 50
Parameters Value range Remarks
Sugar (g) Number Enter value per 100 ml
Fat (%) Number Enter value per 100 ml
Protein (g) Number Enter value per 100 ml
Calories (kcal) Number Enter value per 100 ml
Ingredients Yes/No Default list of ingredients. Specify whether ingredient is contained
in the selected resource.
Special allergens
Characters
Enter ingredients or allergens that are not included in the list.
Parameters Value range Remarks
Sugar (g) Number Enter value per 100 ml
Fat (%) Number Enter value per 100 ml
Protein (g) Number Enter value per 100 ml
Calories (kcal) Number Enter value per 100 ml
Ingredients Yes/No Default list of ingredients. Specify whether ingredient is contained
in the selected resource.
Special allergens
Characters
Enter ingredients or allergens that are not included in the list.
4.3 Powder
Nutritional value information
Parameters Value range Remarks
Sugar (g) Number Enter value per 100 ml
Fat (%) Number Enter value per 100 ml
Protein (g) Number Enter value per 100 ml
Calories (kcal) Number Enter value per 100 ml
Ingredients Yes/No Default list of ingredients. Specify whether ingredient is contained
in the selected resource.
Special allergens
Characters
Enter ingredients or allergens that are not included in the list.
4.1 Milk
4 Nutritional value information
4.2 Flavor
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Configuring
Page 51
Parameters Value range Remarks
Set PIN 0-9 Authorization: Switch the coffee machine On/Off
Default PIN: 9999
Parameters Value range Remarks
Set PIN 0-9 Authorization: Lock and unlock key (secured) products
Default PIN: 8888
Parameters Value range Remarks
Set PIN 0-9 • Authorization: Call up the counter value of All pro-
ducts
• Default PIN: 7777
Parameters Value range Remarks
Set PIN 0-9 • Authorizations: Limited access to My Settings; call
up the counter values of All products
• Default PIN: 2222
6.7 On/Off Machine
6.3 Specialist
6.4 Operator
6.6 Key (secured) products
6 Access rights
Parameters Value range Remarks
Set PIN 0-9 • Authorizations: Access to My Settings; call up
counter values
• Default PIN: 1111
6 Access rights
6.2 Owner
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Configuring
Page 52
Owner menu items Specialist menu items Operator menu items
Without VIP system
(Standard)
4.1 Machine total - -
4.2 Cycles
4.3 Water filter - -
4.4 Grinders/dosing units
4.5 Cleanings - -
4.6 Coffee products - -
4.7 Milk products - -
4.9 Water products - -
4.10 Powder products - -
4.11 Flavor products - -
4.12 All products 4.12 All products 4.12 All products
4.13 Maintenance - -
With VIP system
4.3 Water filter - -
4.5 Cleanings - -
4.13 Maintenance - -
4.15 Product counters 4.15 Product counters 4.15 Product counters
4.16 Total product counters 4.16 Total product counters 4.16 Total product counters
4.17 List counters 4.17 List counters 4.17 List counters
4.18 List counters total 4.18 List counters total 4.18 List counters total
4.19 Sales 4.19 Sales 4.19 Sales
4.20 Exporting 4.20 Exporting 4.20 Exporting
4.21 Resetting 4.21 Resetting 4.21 Resetting
Counters
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Individualization and data transfer
Page 53
Cleaning and maintenance
My settings
Individualization and data transfer
Counters
• Use existing Franke media for drinks, screen savers or as advertising
media.
• Upload and view your own media objects on the machine.
• Use your own media for drinks, screen savers or as advertising media.
• Confi gure the behavior of the various operating modes or of the screen
savers.
• Saving settings.
• Create regular backups of your A1000 to a USB stick.
Multimedia functions
• Use image fi les or video fi les as an advertising medium.
• Use image fi les or video fi les as a screen saver.
• Use audio fi les as a screen saver, advertising medium or background
music.
General functions
Your A1000 opens up versatile possibilities for individualization.
Use the advantages of the touchscreen for your sales ideas.
INDIVIDUALIZATION AND DATA TRANSFER
Overview
Confi rm each of the changes
with Save.
Select Individualization and
data transfer.
Switch to Maintenance level.
•All of the menu items of the Individualization and data transfer menu are depicted on the following
pages.
•The PIN code for the Individualization and data transfer menu is identical with the PIN code for the
Settings menu. The factory-set PIN code is 1111. We recommend that you note the PIN code for the
Individualization and data transfer menu here:
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Individualization and data transfer
Page 54
Owner menu items Specialist menu items Operator menu items
1 Manage my media
1.1 Load media 1.1 Load media -
1.2 Back up media 1.2 Back up media -
1.3 Advertising media 1.3 Advertising media -
1.4 Product images 1.4 Product images -
1.5 Screen saver 1.5 Screen saver -
1.6 Audio files 1.6 Audio files -
1.7 Eject USB stick
1.8 Create directory structure
1.7 Eject USB stick
1.8 Create directory structure
-
2 Modify depiction
2.1 Activate drinks - -
2.2 Image carousel - -
2.3 Screen saver - -
2.4My Screen Saver 2.4My Screen Saver -
2.5 Menu cards -
2.6 Advertising media - -
2.7 My Advertising Media 2.7 My Advertising Images -
2.8 Audio sequences - -
2.9 My Audio Sequences 2.9 My Audio Sequences -
2.10 Sort Quick Select - -
2.11 Sort Cash Register - -
2.12 My Product Images - -
2.13 Configure application - -
3 Load/back up data
3.1 Back up data 3.1 Back up data -
3.2Back up XML data 3.2Back up XML data 3.2Back up XML data
4 Set default values
4 Set default values - -
5 Import FPC
- - -
6 Import PKT
- - -
7 Eject USB stick
- - -
Individualization and data transfer
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Individualization and data transfer
Page 55
2.10 Sort Quick Select
2.13 Configure application
1.8 Create directory structure
3.3Back up XML data
3.2 Load backup
2.12 My Product Images
6 Import PKT
7 Eject USB stick
•With 4 set default values, selected parameters can be reset to the
preset values.
•5 Import FPC becomes usable when a USB stick with a valid Franke
product catalog is connected.
•7 Eject USB stick logs off connected USB sticks. If a USB stick is
being used, the menu item will appear in green, otherwise it appears in
orange.
•The multimedia functions are available only in the Inspire Me and Quick
Select operating modes.
4 Set default values
5 Import FPC
Individualization and data transfer menu tree
3.1Back up data
2.11 Sort Cash Register
2.5 Menu Cards
2.9 My Audio Sequences
2.4 My Screen Saver
2.7 My Advertising Media
2.2 Image carousel
2.6 Advertising media
2.1 Activate drinks
2.8 Audio sequences
2.3 Screen saver
1 Manage my media
2 Modify depiction
3 Load/back up data
1.2 Back up media
1.1 Load media
1.3 Advertising media
1.6 Audio files
1.4 Product images
1.7 Eject USB stick
1.5 Screen saver
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For the use of audio fi les and video fi les, please contact
your Franke sales representative.
Media
Advertising images
(Advertising media)
Product images Screen saver Audio les
Video les
(Advertising media)
Size
800 x 600 px 430 x 274 px 800 x 600 px --- Max. 800x600px (4:3) or
800x450px (16:9)
Data formats PNG with 24-bit PNG with 24-bit and 8-bit
alpha channel if necessary
PNG with 24-bit MP3
Bit rate: max. 128kbps
Sampling frequency: max.
44.1kHz, 16bit (stereo)
Speaker connection: 3.5 mm
rca jack
AVI (Codec H263, DivX/Xvid,
MPEG-4 Part 2)
Bit rate: max. 200kbps
Image frequency: max. 25fps
Storage location on
USB stick
Drive:\QML-Files\rc\cus-
tom\images
Drive:\QML-Files\rc\cus-
tom\drinks
Drive:\QML-Files\rc\cus-
tom\screensavers
Drive:\QML-Files\rc\custom\
audio
Drive:\QML-Files\rc\custom\
images
screensavers
images
drinks
audio
custom
rc
QML fi les
Drive
You must maintain a specifi c directory structure so that the A1000 can
recognize your media without diffi culty.
Create the folder structure one time, save it and it will be quickly
available.
You can also generate this directory structure automatically. For this,
use the menu item 1.8 Generate directory structure.
Required folder structure on the USB stick
Requirements for your own media
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Individualization and data transfer
Page 57
Audio files
Screen saver
Product images
Advertising media
Advertising media
Select directory
1.8 Create directory structure
1.6 Audio fi les
250 MB
400
0
Media storage capacity (MB):
USB: available images and videos for the advertising medium
Load product images with Drag&Drop 0 to 100
Load media
1.7 Eject USB stick
1.6 Audio files
1.3 Advertising media
1.5 Screen saver
1.2 Back up media
1.4 Product images
1.1 Load media
Manage my media
Loading or deleting your own media
•The upload process is the same for all media.
•Free space: 400 MB
•The images on the USB stick must be present in the required
folder structure, have the correct data format and the correct
size, see p. 56.
1 Manage my media
1.2 Back up media
1.1 Load media
1.3 Advertising media
1.7 Eject USB stick
1.4 Product images
1.8 Create directory structure
1.5 Screen saver
Desired action Menu item Information / Instruction
Loading media onto the
machine
1.1 Load media
•Insert a USB stick with the required directory structure.
•Select the media type from the Select directory drop-down menu (Advertising media | Product images |
Screen savers | Audio fi les).
•Select the media that you wish to load onto the machine using Drag&Drop and press Save.
Backing up media from the
machine
1.2 Back up media
•Insert a USB stick.
•Select the media type.
•Save individual media or all media onto the USB stick.
Deleting media
1.3 Advertising media
1.4 Product images
1.5 Screen saver
1.6 Audio fi les
•Open the desired menu.
•Select the media that is no longer required and delete it by pressing the Clear button.
•Drag a medium from the selection below to an existing medium above. The existing medium is replaced.
Back Save
Load all
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Individualization and data transfer
Page 58
2.13 Confi gure application
2.12 My Product Images
2.8 Audio sequences
2.10 Sort Quick Select
2.9 My Audio Sequences
2.8 Audio sequences
2.7 My Advertising Media
2.6 Advertising media
2.3 Screen saver
2.5 Menu cards
2.2 Image carousel
2.4 My Screen Saver
2.1 Activate drinks
Desired action Menu item Information / Instruction
Using media
2.4
Tap the medium that you wish to use in the lower section and drag it to the top.
Removing used media
2.4
Tap a medium that you no longer wish to use in the upper section and drag it to the bottom.
Viewing selection
2.4
Select Preview to check your selection.
Set wait time
2.4
Select Change time to set the wait time for the screen saver.
Or
Select Start screen saver immediately after a drink preparation.
2.11 Sort Cash Register
2.5 Menu cards
2.10 Sort Quick Select
2.4My Screen Saver
2.7 My Advertising Media
2.2 Image carousel
2.6 Advertising media
2.1 Activate drinks
2.9 My Audio Sequences
2.3 Screen saver
Using your own media
If your screen saver contains
a video with a soundtrack, this
video will cross-fade any audio
sequence that has been set as
background music.
2 Modify depiction
Confi guring my screen saver
Save
Images and videos available for the screen
saver
Load images and videos with drag&drop 2 .. 50
My screen saver
Adapt depiction
Back
PreviewChange time
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Individualization and data transfer
Page 59
Desired action Menu item Information / Instruction
Using media
2.7
Tap the medium that you wish to use in the lower section and drag it to the top.
Removing used media
2.7
Tap a medium that you no longer wish to use in the upper section and drag it to the bottom.
Viewing selection
2.7
Select Preview to check your selection.
Activate advertising media
2.7
Select Change to activate the selected advertising media.
2.13 Confi gure application
2.12 My Product Images
2.8 Audio sequences
2.11 Sort Cash Register
2.5 Menu cards
2.10 Sort Quick Select
2.4My Screen Saver
2.7 My Advertising Media
2.2 Image carousel
2.6 Advertising media
2.1 Activate drinks
2.9 My Audio Sequences
2.3 Screen saver
2.10 Sort Quick Select
2.9 My Audio Sequences
2.8 Audio sequences
2.7 My Advertising Media
2.6 Advertising media
2.5 Menu cards
Available advertising images and videos
2.3 Screen saver
2.2 Image carousel
2.4 My Screen Saver
2.1 Activate drinks
Adapt depiction
Change Preview
Select images and videos with drag&drop 0 .. 50
My advertising media
2.7 My Advertising Media
2.3 Screen saver
2.4 My Screen Saver
The activated advertising media
can be switched on for each drink
by selecting My Settings > Set
Drinks.
2 Modify depiction
Confi guring your own advertising media
SaveBack
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Individualization and data transfer
Page 60
Background
Advertising media
Screen saver
Screen saver
Desired action Menu item Information / Instruction
Using media
2.9
• Select what you want to use the media for from the drop-down menu (Screen savers |
Advertising media | Background).
• Tap the medium that you wish to use in the lower section and drag it to the top.
Removing used media
2.9
Tap a medium that you no longer wish to use in the upper section and drag it to the bottom.
Activating audio sequences
2.9
Select Activate to activate the selected audio fi les.
2.13 Confi gure application
2.12 My Product Images
2.8 Audio sequences
2.11 Sort Cash Register
2.5 Menu cards
2.10 Sort Quick Select
2.4My Screen Saver
2.7 My Advertising Media
2.2 Image carousel
2.6 Advertising media
2.1 Activate drinks
2.9 My Audio Sequences
2.3 Screen saver
2.10 Sort Quick Select
2.9 My Audio Sequences
2.8 Audio sequences
2.7 My Advertising Media
2.6 Advertising media
2.5 Menu cards
Existing audio fi les for the screen saver
2.3 Screen saver
2.2 Image carousel
2.4 My Screen Saver
2.1 Activate drinks
Adapt depiction
Select audio files with drag&drop 0 .. 50
My audio sequences
2.9 My Audio Sequences
2.3 Screen saver
2.2 Image carousel
2.4 My Screen Saver
2.1 Activate drinks
•The activated advertising
media can be switched on for
each drink by selecting My
Settings > Set Drinks.
•If your screen saver contains
a video with a soundtrack, this
video will cross-fade any audio
sequence that has been set as
background music.
2 Modify depiction
Confi guring your own audio sequences v
SaveBack
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Individualization and data transfer
Page 61
Desired action Menu item Information / Instruction
Select image
2.12
Tap the image and press Select image.
Remove image
2.12
Tap the image and press Remove image.
2.11 Sort Cash Register
2.13 Confi gure application
2.12 My Product Images
2.8 Audio sequences
2.11 Sort Cash Register
2.5 Menu cards
2.10 Sort Quick Select
2.4My Screen Saver
2.7 My Advertising Media
2.2 Image carousel
2.6 Advertising media
2.1 Activate drinks
2.9 My Audio Sequences
2.3 Screen saver
2.12 My Product Images
2.10 Sort Quick Select
2.9 My Audio Sequences
2.8 Audio sequences
2.7 My Advertising Media
2.6 Advertising media
2.5 Menu cards
Remove image
Select image
2.10 My Product Images
•An image must be assigned to each available
product.
•The images can be activated through the
menu item My Settings > Set Machine > Ope-
ration Mode.
•Products to which no image has been assig-
ned will be displayed without an image.
•You can either use the Franke images or your
own, but you cannot mix the two types with
one another.
2 Modify depiction
Assigning my product images
Flavor
Café Latte
Fruit Milk
Milk foam
Milk Berry
Espresso
Chococcino
Espresso macchiato
Cappuccino
Café Crème
Preview
Load images using Drag&Drop 2 to 20
2.3 Screen saver
2.4 My Screen Saver
Back
Adapt depiction
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Individualization and data transfer
Page 62
25s
Yes
Display nutritional value information
Nutritional value settings
Timeout for switching language
Language 1
Language 2
Language 3
Language 4
Language 5
Language 6
2.12 My Product Images
2.13 Configure application
2.11 Sort Cash Register
2.10 Sort Quick Select
2.9 My Audio Sequences
2.8 Audio sequences
2.7 My Advertising Media
2.6 Advertising media
2.4 My Screen Saver
2.5 Menu cards
Yes
Switching language
Language settings
Version: 01.90
Default language: de-DE
Adapt depiction
Confi gure application
Desired action Menu item Information / Instruction
Switching languages
2.13
• Activate language switching
• Select languages to be displayed
Setting the wait time for language switching
2.13
Set the Timeout until the system switches back to the default language.
Display nutritional value information
2.13
Activate the display of nutritional value information
2.13 Confi gure application
2.12 My Product Images
2.8 Audio sequences
2.11 Sort Cash Register
2.5 Menu cards
2.10 Sort Quick Select
2.4My Screen Saver
2.7 My Advertising Media
2.2 Image carousel
2.6 Advertising media
2.1 Activate drinks
2.9 My Audio Sequences
2.3 Screen saver
2 Modify depiction
Displaying languages and confi guring nutritional values
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Individualization and data transfer
Page 63
Export fi le name
Eject USB stick
File name
Eject USB stick
Export
Back up My Media
Back up media
Export confi guration
Desired action Menu item Information / Instruction
Back up XML data
3.3
Export operating data such as maintenance data, error
logs or product and machine counters.
3.3Back up XML data
Desired action Menu item Information / Instruction
Exporting a confi guration and
media
3.1
• Export confi guration
• Back up Franke media
• Back up your own media
• Eject USB stick
3.1 Back up data
Yes
Eject USB stick
File name (.FCS4059cfg)
FCS4059_FoamMaster_00000_20160927
Export
Export
Load/back up data
Back up XML data
3.1 Back up data
Yes
Eject USB stick
Yes
Back up My Media
Yes
Export fi le name (.FCS4059cfg)
FCS4059_FoamMaster_00000_20160927
Confi guration
Back up media
Export
Load/back up data
Backing up data
3.2Back up XML data
3.1Back up data
3 Load/back up data
Load/back up data
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Individualization and data transfer
Page 64
Changes
Delete my media fi les
Clear product counters
4 Set default values
6 Import PKT
5 Import FPC
3 Load/back up data
Desired action Menu item Information / Instruction
Set default values
4
Restore the default values in the selected areas.
1 Manage my media
Yes
Delete my media fi les
Yes
Changes
Clear product counters
Apply
Individualization and data
transfer
Set default values
2 Modify depiction
4 Set default values
Restoring default values
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4
4
04 05 06
4
4
4
i
03
02
01
Decommissioning and disposal
Page 65
Counters
Clean the coff ee bean hopper
and powder container.
Clean the milk container, milk
hoses and reversible adapter.
Turn off the water supply and
empty the water tank if there
is one.
Switch off the add-on units
and disconnect them from the
power supply.
Call up energy saver mode and
disconnect the machine from
the power supply.
For a temporary decommissioning of up to 3
weeks – continue with Step 04.
For a longer or a permanent decommissioning –
see notes on the next page.
Empty the bean hopper and pow-
der container.
Empty the milk container.
Carry out automatic cleaning
of the coff ee machine. You will
nd help for this in the chapter
"Care of the A1000".
My settings
Cleaning and maintenance
Individualization and data transfer
For all you decommissioning needs
Temporary decommissioning (up to 3 weeks)
DECOMMISSIONING AND DISPOSAL
Do you want to shut down your coff ee machine for longer periods or dispose of it?
Benefi t from our service.
Decommissioning
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Decommissioning and disposal
Page 66
Two people are required for trans-
porting the coffee machine.
Dispose of plastic parts in ac-
cordance with their labels.
Disposing of the coffee machine and add-on units
Dispose of electronic parts
separately.
The A1000 coffee machine is in compliance with the European Direc-
tive 2012/19/EU regarding waste electrical and electronic equip-
ment (WEEE) and may not be disposed of with domestic refuse.
The tetrafluorethane (R134a) coolant used for the refrigeration unit
requires no special means of disposal.
Disposing of consumable materials
•Beans, powder and coffee grounds can be composted.
•The information enclosed with the detergent applies for the disposal of unused cleaning
tablets, Clean solution and descaler.
Ensure functional capability!
Contact the FRANKE Service team for proper decommissioning and storage.
Have your coffee machine drained by your service technician and observe the storage conditions:
Storage temperatures: -10°C to 50°C
Humidity: max. 80%
If you plan to start using your machine again later, taking advantage of our service is essential.
The coffee machine must be maintained, installed and cleaned prior to drink preparation.
Proper coffee machine functioning cannot otherwise be ensured.
Long-term decommissioning and storage
Disposal
NOTICE
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Schliessen
Pulverbehälter
ist fast leer!
Bitte Pulver füllen.
Schliessen
Bohnenbehälter
ist fast leer!
Personal informieren.
Troubleshooting
Page 67
The machine must be restarted in the event of serious errors. To
restart the machine, switch it off with the main switch, then switch
it on again after one minute.
Check the power supply if the machine fails to start.
Contact your service technician if the machine cannot be started or if
you are unable to rectify the error.
If the entire system is aff ected by an error, error messages will appear auto-
matically.
Color code for error messages
System has limited
functionality.
System still fully func-
tional.
Some or all resources
are locked.
Temporary interruption
TROUBLESHOOTING
Help is available from your machine in the event of problems. Events and information are displayed on the monitor
screen. If you are still unable to resolve the problem despite your best eff orts, please contact our Service department.
A Message with instructions for
your customer.
Self-service mode
A message with instructions.
Non-self-service mode
An error is displayed using
a colored corner in self-
service mode.
An error is displayed using
a symbol highlighted with
a color in non-self-service
mode.
Elimination of machine errors
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Troubleshooting
Page 68
Possible causes Possible solutions
Coffee tastes stale
Grind too coarse Select a finer grind (see p. 23)
Too little coffee Increase amount of coffee
Temperature too low Increase temperature
Coffee is too old
Bean hopper not locked correctly
Use fresh coffee
Check bean hopper locking mechanism (see p. 23)
Coffee tastes strange
Poor grind Contact customer service
Minimal coffee usage Pour a small amount of coffee beans into the bean hopper
Spoiled coffee beans Replace coffee beans
Residual cleaning solution Rinse the machine
Dirty cup Check dishwasher
Water (chlorine, hardness etc.) Have water quality checked
Coffee tastes bitter
Temperature too high Lower the coffee temperature
Grind too fine Select a coarser grind (see p. 23)
Coffee quantity too low Increase amount of coffee
Roast too dark Use lighter coffee roast
Coffee tastes sour
Temperature too low Increase coffee temperature
Roast too light Use darker coffee roast
Grind too coarse Select a finer grind (see p. 23)
Consistency of powder products
Viscous Use less powder, use more water
Watery Use more powder, use less water
Powder clumping or moist Clean and dry the powder system
Taste of powder products
Too sweet Use less powder, use more water
Not sweet enough Use more powder, use less water
Strange taste Clean the powder system
Help with problems concerning product quality
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Page 69
Index
Configuration
. . . . . . . . . . . . . . . . . . . . 42
Menu tree
. . . . . . . . . . . . . . . . . . . . 42
Configuring
. . . . . . . . . . . . . . . . . . . . . 41
CounterS
. . . . . . . . . . . . . . . . . . . . . . . 50
Create direCtory StruCture
. . . . . . . . . . 53
Credit Mode
. . . . . . . . . . . . . . . . . . . . . 17
Cup warMer
. . . . . . . . . . . . . . . . . . . . . 14
CuStoM Mode
. . . . . . . . . . . . . . . . . . . . 16
D
daily CoMMiSSioning
. . . . . . . . . . . . . . . 21
data
baCking up
. . . . . . . . . . . . . . . . . . . . 61
loading
. . . . . . . . . . . . . . . . . . . . . . 61
data tranSfer
. . . . . . . . . . . . . . . . . . . . 52
date and tiMe
. . . . . . . . . . . . . . . . . 47, 48
deCoMMiSSioning
. . . . . . . . . . . . . . . . . . 63
long-terM
. . . . . . . . . . . . . . . . . . . . 64
teMporary
. . . . . . . . . . . . . . . . . . . . 63
deSCription of MaChine
. . . . . . . . . . . . . 11
a1000. . . . . . . . . . . . . . . . . . . . . . . 11
Cup warMer
. . . . . . . . . . . . . . . . . . . 14
flavor Station
. . . . . . . . . . . . . . . . . 14
operating interfaCe
. . . . . . . . . . . . . 15
operating ModeS
. . . . . . . . . . . . . . . . 15
payMent SySteM
. . . . . . . . . . . . . . . . 11
refrigeration unit
. . . . . . . . . . . . . . . 14
Care
. . . . . . . . . . . . . . . . . . . . . . . . . . 34
CaSh regiSter
. . . . . . . . . . . . . . . . . . . . 16
Sorting
. . . . . . . . . . . . . . . . . . . . . . 53
Cleaning
aCCeSSorieS
. . . . . . . . . . . . . . . . . . . 40
autoMatiC
. . . . . . . . . . . . . . . . . . . . 36
bean hopper
. . . . . . . . . . . . . . . . . . . 39
brewing unit
. . . . . . . . . . . . . . . . . . . 40
Milk Container
. . . . . . . . . . . . . . . . . 37
Milk hoSeS
. . . . . . . . . . . . . . . . . . . . 37
Monitor SCreen
. . . . . . . . . . . . . . . . 38
powder Container
. . . . . . . . . . . . . . . 39
reverSible adapter
. . . . . . . . . . . . . . 37
SteaM wand
. . . . . . . . . . . . . . . . . . . 40
Cleaning the bean hopper
. . . . . . . . . . . . 39
Cleaning the brewing unit
. . . . . . . . . . . 40
Cleaning the Milk Container
. . . . . . . . . . 37
Cleaning the Milk hoSeS
. . . . . . . . . . . . . 37
Cleaning the Monitor SCreen
. . . . . . . . . 38
Cleaning the SteaM wand
. . . . . . . . . 37, 40
CoMponentS
a1000. . . . . . . . . . . . . . . . . . . . . . . 12
add-on unitS
. . . . . . . . . . . . . . . . . . 14
Cup warMer
. . . . . . . . . . . . . . . . . . . 14
flavor Station
. . . . . . . . . . . . . . . . . 14
payMent SySteM
. . . . . . . . . . . . . . . . 14
refrigeration unit
. . . . . . . . . . . . . . . 13
Su12 . . . . . . . . . . . . . . . . . . . . . . . 13
5-Step Method
. . . . . . . . . . . . . . . . . . . 34
A
aCCeSSorieS
Cleaning
. . . . . . . . . . . . . . . . . . . . . 40
aCCeSS rightS
. . . . . . . . . . . . . . . . . . . . 49
add-on unitS
. . . . . . . . . . . . . . . . . . . . . 14
Cup warMer
. . . . . . . . . . . . . . . . . . . 14
flavor Station
. . . . . . . . . . . . . . . . . 14
refrigeration unit
. . . . . . . . . . . . . . . 14
adjuStable feet
. . . . . . . . . . . . . . . . . . . 19
advertiSing iMageS
. . . . . . . . . . . . . 53, 57
advertiSing venueS
Configuring
. . . . . . . . . . . . . . . . . . . 57
audioConfiguring
. . . . . . . . . . . . . . . . . 58
autoMatiC Cleaning
. . . . . . . . . . . . . . . . 36
autoSteaM
. . . . . . . . . . . . . . . . . . . . . . 33
B
baCking up data
. . . . . . . . . . . . . . . 53, 61
bean hopper
. . . . . . . . . . . . . . . . . . 11, 12
filling
. . . . . . . . . . . . . . . . . . . . . . . 22
eMptying
. . . . . . . . . . . . . . . . . . . . . 23
brewing unit
. . . . . . . . . . . . . . . . . . . . . 12
C
CapaCitieS
. . . . . . . . . . . . . . . . . . . . . . . 11
INDEX
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Page 70
Index
MaintenanCe plan
. . . . . . . . . . . . . . . 35
Media
audio
. . . . . . . . . . . . . . . . . . . . . . . . 54
deleting
. . . . . . . . . . . . . . . . . . . . . . 55
loading
. . . . . . . . . . . . . . . . . . . . . . 55
produCt iMageS
. . . . . . . . . . . . . . . . 54
requireMentS
. . . . . . . . . . . . . . . . . . 54
SCreen Saver
. . . . . . . . . . . . . . . . . . 54
uSing
. . . . . . . . . . . . . . . . . . . . . . . . 56
video
. . . . . . . . . . . . . . . . . . . . . . . . 54
Menu eleMentS
. . . . . . . . . . . . . . . . . . . 15
Menu tree
. . . . . . . . . . . . . . . . . . . . . . . 42
Milk Container
. . . . . . . . . . . . . . . . . . . 13
filling
. . . . . . . . . . . . . . . . . . . . . . . 25
My advertiSing iMageS
. . . . . . . . . . . . . . 53
My iMageS
. . . . . . . . . . . . . . . . . . . . . . . 55
My produCt iMageS
. . . . . . . . . . . . . . . . 53
My SCreen Saver
. . . . . . . . . . . . . . . . . . 53
My SettingS
. . . . . . . . . . . . . . . . . . . . . 42
N
navigation
. . . . . . . . . . . . . . . . . . . . 7, 15
nutritional value inforMation
flavor
. . . . . . . . . . . . . . . . . . . . . . . 48
Milk
. . . . . . . . . . . . . . . . . . . . . . . . 48
nutritional value SettingS
diSplayS
. . . . . . . . . . . . . . . . . . . . . . 60
O
operating interfaCe
. . . . . . . . . . . . . . . . 15
energy Saver Mode
. . . . . . . . . . . . . . 15
navigation
. . . . . . . . . . . . . . . . . . . . 15
operating Mode
. . . . . . . . . . . . . . . . . . . 43
operating ModeS
. . . . . . . . . . . . . . . . . . 16
CaSh regiSter
. . . . . . . . . . . . . . . . . 16
inSpire Me
. . . . . . . . . . . . . . . . . . . . 16
folder StruCture
. . . . . . . . . . . . . . . . . 54
food reSidue
. . . . . . . . . . . . . . . . . . . . . . 5
G
groundS Container
. . . . . . . . . . . . . . . . 12
eMptying
. . . . . . . . . . . . . . . . . . . . . 24
H
height adjuStMent
. . . . . . . . . . . . . . . . . 11
hot water diSpenSer
. . . . . . . . . . . . . . . 11
I
identifiCation
. . . . . . . . . . . . . . . . . . . . . 9
iMage CarouSel
. . . . . . . . . . . . . . . . . . . 53
iMporting fpC
. . . . . . . . . . . . . . . . . . . 53
iMporting pkt
. . . . . . . . . . . . . . . . . . . . 53
individualization and data tranSfer
. . . . 51
individualization
date and tiMe
. . . . . . . . . . . . . . . . . . 47
language
. . . . . . . . . . . . . . . . . . . . . 43
initial CoMMiSSioning
. . . . . . . . . . . . . . . 21
inSpire Me
. . . . . . . . . . . . . . . . . . , 16, 16
inStallation
. . . . . . . . . . . . . . . . . . . . . 18
inStallation diMenSionS
. . . . . . . . . . . . . 19
l
language
. . . . . . . . . . . . . . . . . . . . . . . 43
languageS
Configuring
. . . . . . . . . . . . . . . . . . . 60
loading
. . . . . . . . . . . . . . . . . . . . . . . . 54
M
MaChine error
. . . . . . . . . . . . . . . . . . . 65
MaintenanCe
CounterS
. . . . . . . . . . . . . . . . . . . . . 50
diMenSionS
. . . . . . . . . . . . . . . . . . . . . . 19
diSplay
. . . . . . . . . . . . . . . . . . . . . . . . . 15
diSpoSal
. . . . . . . . . . . . . . . . . . . . . 63, 64
Coffee MaChine
. . . . . . . . . . . . . . . . . 64
ConSuMable MaterialS
. . . . . . . . . . . . 64
drinkS
aCtivating
. . . . . . . . . . . . . . . . . . . . 53
preparing
. . . . . . . . . . . . . . . . . . . . . 29
drip grid
. . . . . . . . . . . . . . . . . . . . 11, 12
drip tray
. . . . . . . . . . . . . . . . . . . . 11, 12
E
eleCtriCal ConneCtionS
. . . . . . . . . . . . . 18
eMpty
bean hopper
. . . . . . . . . . . . . . . . . . . 23
flavor Station
. . . . . . . . . . . . . . . . . 28
groundS Container
. . . . . . . . . . . . . . 24
powder Container
. . . . . . . . . . . . . . . 24
refrigeration unit
. . . . . . . . . . . . . . . 26
energy Saver Mode
. . . . . . . . . . . . . . . . 15
error MeSSageS
Color Code
. . . . . . . . . . . . . . . . . . . . 8
depiCtion
. . . . . . . . . . . . . . . . . . . . . . 8
F
filling
. . . . . . . . . . . . . . . . . . . . . . . . . 22
beanS
. . . . . . . . . . . . . . . . . . . . 22, 25
flavor Station
. . . . . . . . . . . . . . . . . 27
Milk
. . . . . . . . . . . . . . . . . . . . . . . . 25
powder
. . . . . . . . . . . . . . . . . . . . . . 22
refrigeration unit
. . . . . . . . . . . . . . . 25
Syrup
. . . . . . . . . . . . . . . . . . . . . . . . 27
flavor Station
. . . . . . . . . . . . . . . . . . . 14
eMptying
. . . . . . . . . . . . . . . . . . . . . 28
filling
. . . . . . . . . . . . . . . . . . . . . . . 27
preparing
. . . . . . . . . . . . . . . . . . . . . 28
Downloaded from www.Manualslib.com manuals search engine
Page 71
Index
tiMer
. . . . . . . . . . . . . . . . . . . . . . . 47, 48
trained perSonnel
. . . . . . . . . . . . . . . . . . 4
troubleShooting
. . . . . . . . . . . . . . . . . . 65
MaChine error
. . . . . . . . . . . . . . . . . 65
produCt quality
. . . . . . . . . . . . . . . . 65
type key
. . . . . . . . . . . . . . . . . . . . . . . . 10
type plate
. . . . . . . . . . . . . . . . . . . . . . . 10
U
uSb StiCk
. . . . . . . . . . . . . . . . . . . . . . . 54
ejeCt
. . . . . . . . . . . . . . . . . . . . . . . . 53
uSer interfaCe
. . . . . . . . . . . . . . . . . . . 15
V
video SCreen Saver
. . . . . . . . . . . . . . . . 53
W
water tank
external
. . . . . . . . . . . . . . . . . . . . . 12
wipe proteCtion
. . . . . . . . . . . . . . . . . . . 38
Y
your own Media
. . . . . . . . . . . . . . . . . . 54
audio
. . . . . . . . . . . . . . . . . . . . . . . . 54
loading
. . . . . . . . . . . . . . . . . . . . . . 55
requireMentS
. . . . . . . . . . . . . . . . . . 54
uSing
. . . . . . . . . . . . . . . . . . . . . . . . 56
video
. . . . . . . . . . . . . . . . . . . . . . . . 54
R
refrigeration unit
. . . . . . . . . . . . . . . . . 14
requireMentS
. . . . . . . . . . . . . . . . . . . . 54
reverSible adapter
. . . . . . . . . . . . . . . . 13
Cleaning
. . . . . . . . . . . . . . . . . . . . . 37
rinSing
Coffee MaChine
. . . . . . . . . . . . . . . . . 38
riSkS
. . . . . . . . . . . . . . . . . . . . . . . . . . . 4
S
Safety
. . . . . . . . . . . . . . . . . . . . . . . . . . 3
SCope of delivery
. . . . . . . . . . . . . . . . . . 9
SCreen Saver
. . . . . . . . . . . . . . . . . . . . 53
Configuring
. . . . . . . . . . . . . . . . . . . 56
Setting default valueS
. . . . . . . . . . . 53, 62
Setting the grind CoarSeneSS
. . . . . . . . . 23
Setting the MaChine
. . . . . . . . . . . . . . . . 42
Sort quiCk SeleCt
. . . . . . . . . . . . . . . . . 53
SteaM diSpenSer
. . . . . . . . . . . . . . . . . . 33
SteaM wand
. . . . . . . . . . . . . . . . . . . . . 11
Su12. . . . . . . . . . . . . . . . . . . . . . . . . . 14
SyMbolS
daShboard
. . . . . . . . . . . . . . . . . . . . . 7
navigation
. . . . . . . . . . . . . . . . . . . . . 7
operating inStruCtionS
. . . . . . . . . . . . 6
Software
. . . . . . . . . . . . . . . . . . . . . . 7
SwitChing language
. . . . . . . . . . . . . . 7
Syrup
filling
. . . . . . . . . . . . . . . . . . . . . . . 27
T
teChniCal data
. . . . . . . . . . . . . . . . . . . 18
add-on unitS
. . . . . . . . . . . . . . . . . . 20
Coffee MaChine
. . . . . . . . . . . . . . . . . 18
teMperatureS
. . . . . . . . . . . . . . . . . . . . 45
quiCk SeleCt
. . . . . . . . . . . . . . . . . . 16
operator panel
. . . . . . . . . . . . . . . . . . . 11
optionS
. . . . . . . . . . . . . . . . . . . . . . . . 11
outlet
. . . . . . . . . . . . . . . . . . . . . . . . . 11
height adjuStMent
. . . . . . . . . . . . . . . 11
P
payMent SySteM
. . . . . . . . . . . . . . . . . . . 14
powder Container
. . . . . . . . . . . . . . 11, 12
Cleaning
. . . . . . . . . . . . . . . . . . . . . 39
eMptying
. . . . . . . . . . . . . . . . . . . . . 24
filling
. . . . . . . . . . . . . . . . . . . . . . . 22
powder feed
. . . . . . . . . . . . . . . 11, 32, 32
preparationS
. . . . . . . . . . . . . . . . . . 18
prepare
flavor Station
. . . . . . . . . . . . . . . . . 28
preparing drinkS
CaSh regiSter
. . . . . . . . . . . . . . . . . 30
ground Coffee
. . . . . . . . . . . . . . . . . 32
inSpire Me
. . . . . . . . . . . . . . . . . . . . 31
quiCk SeleCt
. . . . . . . . . . . . . . . . . . 29
preparing the Milk SySteM
. . . . . . . . . . . 25
produCt iMageS
. . . . . . . . . . . . . . . . 53, 59
aSSign
. . . . . . . . . . . . . . . . . . . . . . . 59
produCt quality
. . . . . . . . . . . . . . . . . . 66
prograMMing
. . . . . . . . . . . . . . . . . . . . 41
proper uSe
. . . . . . . . . . . . . . . . . . . . . . . 3
a1000. . . . . . . . . . . . . . . . . . . . . . . . 3
Cup warMer
. . . . . . . . . . . . . . . . . . . . 3
flavor Station
. . . . . . . . . . . . . . . . . . 3
payMent SySteM
. . . . . . . . . . . . . . . . . 3
refrigeration unit
. . . . . . . . . . . . . . . . 3
Q
quiCk SeleCt
. . . . . . . . . . . . . . . . . . . . . 16
preparing drinkS
. . . . . . . . . . . . . . . . 29
Downloaded from www.Manualslib.com manuals search engine
Downloaded from www.Manualslib.com manuals search engine
Downloaded from www.Manualslib.com manuals search engine
Franke Kaffeemaschinen AG
Franke-Strasse 9
4663 Aarburg
Switzerland
Phone +41 62 787 31 31
www.franke.com
Your distribution partner:
Issued: 11.16/order number: 1C345953/revision 0
Downloaded from www.Manualslib.com manuals search engine
69

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