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User
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Manual
Manual
Indoor HD Pan/Tilt Wireless IP Camera
Model:FI9818W Model:FI9821W Model:FI9821EP
Color:Black/White Color:Black/White Color:Black/White
Model:FI9826W Model:FI9831W
Color:Black/White Color:Black/White
V2.6
Table of Contents
1 Overview.................................................................................................................................................................. 1
1.1 Key Features................................................................................................................................................1
1.2 PoE (Power over Ethernet)........................................................................................................................2
1.3 Read Before Use.........................................................................................................................................2
1.4 Package Contents.......................................................................................................................................2
1.5 Physical Description................................................................................................................................... 3
1.6 Hardware Installation..................................................................................................................................5
2 Access the IP Camera........................................................................................................................................... 5
2.1 Access the Camera in LAN........................................................................................................................5
2.2 Access the Camera in WAN...................................................................................................................... 7
2.3 Using the VLC player............................................................................................................................... 10
2.4 IP camera connection to the server....................................................................................................... 12
3 Surveillance Software GUI..................................................................................................................................12
3.1 login Window..............................................................................................................................................13
3.2 Setup Wizard............................................................................................................................................. 14
3.3 Surveillance Window................................................................................................................................ 16
4 Advanced Camera Settings................................................................................................................................ 24
4.1 Setup Wizard............................................................................................................................................. 24
4.2 Status.......................................................................................................................................................... 24
4.3 Basic Settings............................................................................................................................................ 26
4.4 Network.......................................................................................................................................................34
4.5 Video........................................................................................................................................................... 45
4.6 Alarm........................................................................................................................................................... 49
4.7 Record.........................................................................................................................................................53
4.8 PTZ.............................................................................................................................................................. 57
4.9 Firewall........................................................................................................................................................62
4.10 System......................................................................................................................................................62
5 Playback.................................................................................................................................................................66
6 Appendix................................................................................................................................................................ 68
6.1 Frequently Asked Questions................................................................................................................... 68
6.2 Default Parameters...................................................................................................................................75
6.3 Specifications.............................................................................................................................................76
6.4 CE & FCC...................................................................................................................................................78
6.5 Warranty..................................................................................................................................................... 79
7 Obtaining Technical Support...............................................................................................................................81
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
1
1 Overview
FOSCAM Indoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor which
enable to view in High Definition resolution. It combines a high quality digital video camera, with a
powerful web server, to bring clear video to your desktop and mobile devices no matter where by your
local network or over the Internet.
Among these cameras, FI9821EP support P2P function. Thanks to the P2P easy access technology, you
don’t need to do complicated Port Forwarding and DDNS settings, you just need to scan the QR code on
the bottom of the camera to connect it to smart phone, or input the UID on CMS software to realize
remote access. Moreover, FI9821EP support PoE to transmit power and data via single Ethernet cable.
With flexible move of 300-degree horizontally and 120-degree vertically, FOSCAM IP Camera provides
users with more comprehensive controls over a monitored site. The camera supports H.264 video
compression technology, dramatically reduces file size and saves network bandwidth.
The camera is based on the TCP/IP standard. A built-in WEB server inside which could support Internet
Explorer simplifies the management and maintenance of your device is simplified by accessing the
website of your camera through network.
The camera is designed for indoor surveillance with wide applications such as at home, in retail store
and in office. Controlling the camera and managing images are simplified by using the provided web
interface across the network in either wired or wireless way (except for FI9821EP ).
FOSCAM provides Smart Phone App for Android and iPhone users, please search and install Foscam
App named Foscam Viewer on App Store and Google Play for iOS and Android devices, then you can
view your camera anywhere, anytime on your smart mobile devices.
1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in
narrow bandwidth network
P2P feature for easy access (only FI9821EP)
Megapixel HD video
Pan 300 degree, tilt 120 degree
Support IE/Firefox/Google/Safari browser
Support WEP,WPA-PSK and WPA2-PSK Encryption
Wireless connection is compliant with IEEE 802.11b/g/n WI-FI, up to 150Mbps (except for
FI9821EP)
IR night vision (Range: 8m)
Support image snapshot
Support dual-stream
Support SD Card storage up to 32GB
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
2
Support IR-Cut auto switch
Embedded free FOSCAM DDNS(dynamic domain name service) Service
Supporting the Third Party Domain Name Service
Support two-way audio
Support ONVIF protocols
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Provide free Android and iPhone APP for viewing live video provide free Central Management
Software to manage and monitor multiple cameras
Support record schedule
1.2 PoE (Power over Ethernet)
FI9821EP is PoE-compliant, allows transmission of power and data via a single Ethernet cable. Shown
as the following picture: connect the Network Camera to a PoE-enabled Router/ switch via Ethernet
cable.
1.3 Read Before Use
Please first verify that all contents received are complete according to the Package Contents listed below.
Before the IP Camera is installed, please carefully read and follow the instructions in the Quick
Installation Guide to avoid damage due to faulty assembly and installation. It also ensures the product is
used properly as intended.
1.4 Package Contents
IP Camera × 1
DC Power Adapter × 1
WI-FI Antenna × 1Except for FI9821EP
Mounting bracket × 1
Ethernet Cable × 1
CD×1
Quick Installation Guide × 1
Warranty Card × 1
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
3
1.5 Physical Description
1.Speaker: Built-in speaker
2.LENS: Fixed focus lens (only FI9826W supports optical zoom).
3.Infrared LED: Infrared LEDs for night vision
4.Microphone: Built-in microphone
5.WI-FI Antenna: Wireless Antenna (FI9821EP has not WI-FI Antenna)
LAN: 10/100 Mbps RJ-45 port for wired connection
Power: DC 5V/2A Power supply
Network Light: The LED will blink slowly in wired connection, blink two times faster in wireless
connection
Power Light: If the power supply works fine, the light will be on
WPS: Push both WPS button on the camera and wireless router within 1 minute, the camera will connect
to the wireless router automatically, in WPS process, the Network Light will blink very fast
SD card Slot: Supports up to 32GB SD card for storing the video
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
4
Output: This jack is used to plug an external speaker
Input: This jack is used to plug an external microphone
Antenna: Used to connect external wireless antenna
Bottom View
There are some labels located of the camera; this is an important feature of original Foscam cameras. If
your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original
firmware and are not eligible for warranty or technical services.
1.Mounting Port: Port for mounting bracket
2.Reset Button: Push and hold for more than 5 seconds to set the camera to factory default
NOTE
The different features between the models involved.
Differences
Model
Maxmium
Resolution
3x Optical
Zoom
SD Card
Slot
Micro SD
Card Slot
P2P
FI9818W
1280*720
×
×
×
×
FI9821W
1280*720
×
×
×
FI9821EP
1280*720
×
×
FI9826W
1280*960
×
×
FI9831W
1280*960
×
×
×
1.Mounting Port
2.Reset Button
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
5
1.6 Hardware Installation
Step 1: Screw the mount on the wall with the two screws Provided.
Step2: Loosen the thumb screws to adjust the mount to the desired position. Once the position is set,
tighten the screws securely.
2 Access the IP Camera
This chapter explains how to access the camera through browser and RTSP player.
2.1 Access the Camera in LAN
The camera supports HTTP and HTTPS protocols, you can access the camera in two ways.
(1) http:// LAN IP + HTTP Port NO.
The default HTTP port NO. is 88. Double click the IP Camera Tool icon to run, and it should find the
camera’s IP address automatically after you plug in the network cable.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
6
Double click the IP address of the camera; the camera login page should be open in your default
browser.
.
(2) https:// LAN IP + HTTPS Port NO.
The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP +
HTTPS port NO.
Go to Settings - Network - Port panel , you can see and change the HTTP and HTTPS port NO.
NOTE
When logging in for the first time, you will need to download and install the add-on.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
7
2.2 Access the Camera in WAN
2.2.1 Static IP Addresses
Users with static IP addresses do not need to set DDNS service settings for remote access. After you
have finished connecting the camera using the LAN IP address and port forwarding, you can access the
camera directly from Internet using the WAN IP address and port number.
How to Obtain the WAN IP address from a public website
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.
Your current WAN IP will be shown on the webpage.
2.2.2 Remote Access
If you want to access your camera by web browser outside of your LAN, you need to configure following
configurations.
1. Choose “Settings” on the top of the camera web page, then go to the “Network > IP Configuration”
section on the left side of the screen, then uncheck the Obtain IP DHCP.
IP Address: Set this in the same subnet
as your computer , or keep it as default.
Subnet Mask: Keep it as default.
Gateway and DNS Server: Set it to the
IP address of your router.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
8
2. Enable UPnP and DDNS in the camera’s settings page. We recommend you to use the DDNS by
factory default.
3. You can see the port of your camera here. If you want to set Remote Access for several cameras on
the same network, you will need to change the HTTPS port for each camera.
4. If the UPnP of the router has been enable, you do not need to perform following steps. Otherwise,
you need to select one of the following methods to configure port forwarding on your router. For these
steps, we will be using the TP-LINK brand wireless router as an example.
If there is a UPnP function in your router
Choose “Forwarding > UPnP”, make sure that the Current UPnP Status is Enabled.
Select Yes and click Save.
Click Enable DDNS and click Save.
The content in the Manufacture’s DDNS
column is the domain name of your camera.
Shenzhen Foscam Intelligent Technology Co., Limited
Tel: 86 755 2674 5668 Fax: 86 755 2674 5168
30
4.3.4 Multi-Camera
If you want to view multi-surveillance screens on one window, you need to login one camera, and set it
as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you
do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the
cameras if there is 8 cams installed.
The firmware within the camera can support a maximum of 9 devices monitoring all at the same time.
This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view
multi-surveillance screen on one window.
Add cameras in LAN
In Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default
one. You can add more cameras in the list in LAN for monitoring. The camera’s software supports up to 9
IP Cameras online simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the
Alias, Host and Http Port will be filled in the boxes below automatically. Enter the correct username and
password then click Add. Add more cameras in the same way.
32

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