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Fitbit Charge 4 Handleiding

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User Manual
Version 1.1
Table of Contents
Get started 6
What's in the box 6
Set up Charge 4 7
Charge your tracker 7
Set up with your phone or tablet 8
See your data in the Fitbit app 9
Unlock Fitbit Premium 10
Wear Charge 4 11
Placement for all-day wear vs. exercise 11
Handedness 12
Change the band 13
Remove a band 13
Attach a new band 14
Basics 15
Navigate Charge 4 15
Basic navigation 15
Quick settings 17
Adjust settings 18
Check battery level 19
Set up device lock 19
Turn off the screen 20
Care for Charge 4 20
Apps and Clock Faces 21
Change the clock face 21
Open apps 21
Download additional apps 21
Remove apps 21
Lifestyle 23
2
Agenda 23
Weather 23
Check the weather 23
Add or remove a city 24
Notifications 25
Set up notifications 25
See incoming notifications 25
Manage notifications 26
Turn off notifications 26
Answer or reject phone calls 27
Respond to messages 28
Timekeeping 29
Use the Alarms app 29
Dismiss or snooze an alarm 29
Use the Timers app 30
Activity and Sleep 31
See your stats 31
Track a daily activity goal 31
Choose a goal 32
Track your hourly activity 32
Track your sleep 32
Set a sleep goal 33
Learn about your sleep habits 33
See your heart rate 33
Practice guided breathing 34
Fitness and Exercise 35
Track your exercise automatically 35
Track and analyze exercise with the Exercise app 35
Track an exercise 35
Customize your exercise settings and shortcuts 37
Check your workout summary 38
Check your heart rate 38
3
Custom heart-rate zones 39
Earn Active Zone Minutes 40
Share your activity 41
View your cardio fitness score 41
Control music with the Spotify app 42
Fitbit Pay 43
Use credit and debit cards 43
Set up Fitbit Pay 43
Make purchases 44
Change your default card 45
Pay for transit 45
Update, Restart, and Erase 46
Update Charge 4 46
Restart Charge 4 46
Erase Charge 4 47
Troubleshooting 48
Heart-rate signal missing 48
GPS signal missing 48
Other issues 49
General Info and Specifications 50
Sensors 50
Materials 50
Wireless technology 50
Haptic feedback 50
Battery 50
Memory 51
Display 51
Band size 51
Environmental conditions 51
Learn more 52
Return policy and warranty 52
Regulatory & Safety Notices 53
4
USA:Federal Communications Commission(FCC) statement 53
Canada:Industry Canada (IC)statement 54
European Union (EU) 55
IP Rating 56
Argentina 57
Australia and New Zealand 57
Belarus 57
Customs Union 57
China 57
India 59
Indonesia 59
Israel 59
Japan 59
Mexico 60
Morocco 60
Nigeria 60
Oman 60
Pakistan 61
Philippines 61
Taiwan 61
United Arab Emirates 64
Vietnam 65
Zambia 65
Safety Statement 65
5
Get started
Push your goals further with built-in GPS, personalized heart-rate features, up to 7
days of battery life, and more on Fitbit Charge 4. Take a moment to review our
complete safety information at fitbit.com/safety. Charge 4 is not intended to
provide medical or scientific data.
What's in the box
Your Charge 4 box includes:
Tracker with small band
(color and material vary) Charging cable
Additional large
band (color and
material vary)
The detachable bands on Charge 4 come in a variety of colors and materials, sold
separately.
6
Set up Charge 4
For the best experience, use the Fitbit app for iPhones and iPads or Android
phones.
To create a Fitbit account, you're prompted to enter your birthdate, height, weight,
and sex to calculate your stride length and to estimate distance, basal metabolic
rate, and calorie burn. After you set up your account, your first name, last initial, and
profile picture are visible to all other Fitbit users. You have the option to share other
information, but most of the information you provide to create an account is private
by default.
Charge your tracker
A fully-charged Charge 4 has a battery life of up to 7 days. Battery life and charge
cycles vary with use and other factors; actual results will vary.
Note: The Charge 4 charging cable has a gray connector on the base of the clip. The
Charge 3 charger doesn’t work with Charge 4.
To charge Charge 4:
1. Plug the charging cable into the USB port on your computer, or a UL-certified
USB wall charger, or another low-energy charging device.
2. Clip the other end of the charging cable to the port on the back of Charge 4.
The pins on the charging clip must lock securely with the gold contacts on the
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back of the tracker. Charge 4 vibrates, and a battery icon appears on the
screen.
Charging fully takes about 1-2 hours. While the tracker charges, you can press the
button to check the battery level. A fully-charged tracker shows a solid battery icon
with a smile.
Set up with your phone or tablet
Set up Charge 4 with the Fitbit app. The Fitbit app is compatible with most popular
phones and tablets. For more information, see fitbit.com/devices.
8
To get started:
1. Download the Fitbit app:
lApple App Store for iPhones and iPads
lGoogle Play Store for Android phones
2. Install the app, and open it.
lIf you already have a Fitbit account, log in to your account > tap the
Today tab > your profile picture > Set Up a Device.
lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Charge 4 to your
account.
When you're done with setup, read through the guide to learn more about your
new tracker and then explore the Fitbit app.
For more information, see help.fitbit.com.
See your data in the Fitbit app
Sync Charge 4 to transfer your data to the Fitbit app, where you can view your
activity and sleep data, log food and water, participate in challenges, and more.
Each time you open the Fitbit app, Charge 4 syncs automatically when it's nearby.
You can also use the Sync Now option in the app at any time.
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Unlock Fitbit Premium
Fitbit Premium helps you build healthy habits by offering tailored workouts,
insights into how your behavior impacts your health, and personalized plans to help
you reach your goals. A Fitbit Premium subscription includes health insights and
guidance, advanced sleep tools, customized programs, and 150+ workouts from
fitness brands.
For more information, see help.fitbit.com.
10
Wear Charge 4
PlaceCharge 4 around your wrist. If you need to attach a different size band, or if
you purchased another band, see the instructions in "Change the band" on page13.
Placement for all-day wear vs. exercise
When you're not exercising, wear Charge 4 a finger's width above your wrist bone.
For optimized heart-rate tracking while exercising:
lDuring a workout, experiment with wearing your tracker higher on your wrist
(2 finger widths) for an improved fit. Many exercises, such as bike riding or
weight lifting, cause you to bend your wrist frequently, which could interfere
with the heart-rate signal if the tracker is lower on your wrist.
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lWear your tracker on top of your wrist, and make sure the back of the device
is in contact with your skin.
lConsider tightening your band before a workout and loosening it when you’re
done. The band should be snug but not constricting (a tight band restricts
blood flow, potentially affecting the heart-rate signal).
Handedness
For greater accuracy, you must specify whether you wear Charge 4 on your
dominant or non-dominant hand. Your dominant hand is the one you use for writing
and eating. To start, the Wrist setting is set to non-dominant. If you wear Charge 4
on your dominant hand, change the Wrist setting in the Fitbit app:
From the Today tab in the Fitbit app, tap your profile picture >Charge 4 tile
>Wrist >Dominant.
12
Change the band
Charge 4 comes with a small band attached and an additional large, bottom band in
the box. Boththe top and bottom bands can be swapped with accessory bands,
sold separately on fitbit.com. For band measurements, see "Band size" on page51.
Charge 3 bands are compatible with Charge 4.
Remove a band
1. Turn over Charge 4 and find the band latches.
2. To release the latch, press down on the flat button on the band.
3. Gently pull the band away from the tracker to release it.
4. Repeat on the other side.
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Attach a new band
To attach a new band, press it into the end of the tracker until you feel it snap into
place.
If you have trouble attaching the band or if it feels loose, gently move the band
back and forth to make sure it's attached to the tracker.
14
Basics
Learn how to manage Charge 4's settings, set a personal PIN code, navigate the
screen, and more.
Navigate Charge 4
Charge 4 has a PMOLED touchscreen display and 1 button.
Navigate Charge 4 by tapping the screen, swiping side to side and up and down, or
pressing the button. To preserve battery, the tracker’s screen turns off when not in
use.
Basic navigation
The home screen is the clock.
lSwipe down to see notifications.
lSwipe up to see your daily stats.
lSwipe left to see the apps on your tracker.
lPress the button to go back to a previous screen or return to the clock face.
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Quick settings
Press and hold the button and swipe left on Charge 4 for a faster way to access
certain settings. Tap a setting to turn it on or off. When you turn off the setting, the
icon appears dim with a line through it.
On the quick settings screen:
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DND (Do not disturb) When the do not disturb setting is on, notifications, goal
celebrations, and reminders to move don't cause the tracker
to vibrate or the screen to turn on.
You can't turn on do not disturb and sleep mode at the same
time.
Sleep Mode When the sleep mode setting is on:
lNotifications don't cause the tracker to vibrate or
the screen to turn on.
lThe screen's brightness is set to dim.
lTurning your wrist won't cause the tracker's
screen to turn on.
Sleep mode doesn't automatically turn off unless you set a
sleep mode schedule. To schedule sleep mode to
automatically turn on during certain hours:
1. Open the Settings app and tap Sleep Mode.
2. Tap Schedule to turn it on.
3. Tap Sleep Interval and set your sleep mode
schedule. Sleep mode automatically turns off at
the time you schedule, even if you manually
turned it on.
You can't turn on do not disturb and sleep mode at the same
time.
Screen Wake When the screen wake setting is on, turn your wrist toward
you to turn on the screen.
Adjust settings
Manage basic settings in the Settings app :
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Brightness Change the screen's brightness.
Vibrations Adjust your tracker's vibration strength.
Heart Rate Turn heart-rate tracking on or off.
Do Not
Disturb
Turn off all notifications. Choose to receive alerts about your workout in the
Exercise app even if Do Not Disturb is on.
Sleep
Mode
Adjust sleep mode settings, including setting a schedule for the mode to
automatically turn on and off.
Heart
Zone
Alerts
Turn on or off the heart zone alerts you receive during everyday activity. For
more information, see help.fitbit.com.
Tap a setting to adjust it.Swipe up to see the full list of settings.
Check battery level
On the clock face, swipe up. The battery level icon is at the top of the screen.
Set up device lock
To help keep your tracker secure, turn on device lock in the Fitbit app, which
prompts you to enter a personal 4-digit PINcode to unlock your tracker. If you set
up Fitbit Pay to make contactless payments from your tracker, device lock is turned
on automatically and you're required to set a code. If you don't use Fitbit Pay,
device lock is optional.
Turn on device lock or reset your PINcode in the Fitbit app:
From the Today tab in the Fitbit app, tap your profile picture >Charge 4 tile
>Device Lock.
For more information, see help.fitbit.com.
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Turn off the screen
To turn off Charge 4's screen when not in use, briefly cover the tracker face with
your opposite hand, press the button, or turn your wrist away from your body.
Care for Charge 4
It's important to clean and dry Charge 4 regularly. For more information, see
fitbit.com/productcare.
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Apps and Clock Faces
The Fitbit App Gallery and Clock Gallery offer apps and clock faces to personalize
your tracker and meet a variety of health, fitness, timekeeping, and everyday
needs.
Change the clock face
1. From the Today tab in the Fitbit app, tap your profile picture > Charge 4
tile.
2. Tap Clock Faces >All Clocks.
3. Browse the available clock faces. Tap a clock face to see a detailed view.
4. Tap Select to add the clock face to Charge 4.
Open apps
From the clock face, swipe left to see the apps installed on your tracker. To open an
app, tap it.
Download additional apps
1. From the Today tab in the Fitbit app, tap your profile picture >Charge 4
tile.
2. Tap Apps >All Apps.
3. Browse the available apps. When you find one you want to install, tap it.
4. Tap Install to add the app to Charge 4.
For more information, see help.fitbit.com.
Remove apps
You can remove most apps installed on Charge 4:
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1. From the Today tab in the Fitbit app, tap your profile picture >Charge 4
tile.
2. Tap Apps.
3. In the My Apps tab, find the app you want to remove. You may have to swipe
up to find it.
4. Tap the app >Remove.
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Lifestyle
Use apps to stay connected to what you care about most. See "Apps and Clock
Faces" on page21 for instructions on how to add and delete apps.
For more information, see help.fitbit.com.
Agenda
Connect your phone's calendar in the Fitbit app to see upcoming calendar events
for today and tomorrow in the Agenda app .
For more information, see help.fitbit.com.
Weather
See the weather in your current location, as well as 2 additional locations you
choose in the Weather app on your tracker.
Check the weather
Open the Weather app to see conditions in your current location. Swipe left to
view the weather in other locations you added.
If the weather for your current location doesn't appear, check that you turned on
location services for the Fitbit app. If you change locations or don't see updated
data for your current location, sync your tracker to see your new location and latest
data in the Weather app.
Choose your unit of temperature in the Fitbit app. For more information, see
help.fitbit.com.
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Add or remove a city
1. From the Today tab in the Fitbit app, tap your profile picture >Charge 4
tile.
2. Tap Apps.
3. Tap the gear icon next to Weather. You may need to swipe up to find the
app.
4. Tap Add city to add up to 2 additional locations or tap Edit >the Xicon to
delete a location. Note that you can't delete your current location.
5. Sync your tracker with the Fitbit app to see the updated locations on your
tracker.
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Notifications
Charge 4 can show call, text, calendar, and app notifications from your phone to
keep you informed. Keep your tracker within 30 feet of your phone to receive
notifications.
Set up notifications
Check that Bluetooth on your phone is on and that your phone can receive
notifications (often under Settings >Notifications). Then set up notifications:
1. From the Today tab in the Fitbit app, tap your profile picture >Charge 4
tile.
2. Tap Notifications.
3. Follow the on-screen instructions to pair your tracker if you haven't already.
Call, text, and calendar notifications are turned on automatically.
4. To turn on notifications from apps installed on your phone, including Fitbit and
WhatsApp, tap App Notifications and turn on the notifications you want to
see.
Note that if you have an iPhone or iPad, Charge 4 shows notifications from all
calendars synced to the Calendar app. If you have an Android phone, Charge 4
shows calendar notifications from the calendar app you choose during setup.
For more information, see help.fitbit.com.
See incoming notifications
A notification causes your tracker to vibrate. If you don't read the notification when
it arrives, you can check it later by swiping down from the top of the screen.
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Manage notifications
Charge 4 stores up to 10 notifications, after which the oldest are replaced as you
receive new ones.
To manage notifications:
lSwipe down from the top of the screen to see your notifications and tap any
notification to expand it.
lTo delete a notification, tap to expand it, then swipe to the bottom and tap
Clear.
lTo delete all notifications at once, swipe to the top of your notifications and
tap Clear All.
Turn off notifications
Turn off certain notifications in the Fitbit app, or turn off all notifications in the quick
settings on Charge 4. When all notifications are turned off, your tracker won't
vibrate and the screen won't turn on when your phone receives a notification.
To turn off certain notifications:
1. From the Today tab in the Fitbit app on your phone, tap your profile
picture >Charge 4 tile >Notifications.
2. Turn off the notifications you no longer want to receive on your tracker.
3. Sync your tracker to save your changes.
To turn off all notifications:
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1. Press and hold the button on your tracker and swipe left to reach the quick
settings screen.
2. Tap DND to turn on do not disturb. The DNDicon dims to indicate that all
notifications, including goal celebrations and reminders to move, are turned
off.
Note that if you use the do not disturb setting on your phone, you don't receive
notifications on your tracker until you turn off this setting.
Answer or reject phone calls
If paired to an iPhone or Android (8.0+) phone, Charge 4 lets you accept or reject
incoming phone calls. If your phone is running an older version of the Android OS,
you can reject, but not accept, calls on your tracker.
To accept a call, tap the check mark on your tracker's screen. Note that you
can't speak into the tracker—accepting a phone call answers the call on your nearby
phone. To reject a call, tap the icon on your tracker's screen.
The caller's name appears if that person is in your contacts list; otherwise you see a
phone number.
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Respond to messages
Respond directly to text messages and notifications from select apps on your
tracker with preset quick replies. This feature is currently available on devices
paired to an Android phone. Keep your phone nearby with the Fitbit app running in
the background to respond to messages from your tracker.
To respond to a message:
1. Tap the notification on your tracker. To see recent messages, swipe down
from the clock face.
2. Tap Reply. If you don’t see an option to reply to the message, replies aren’t
available for the app that sent the notification.
3. Choose a text reply from the list of quick replies or tap the emoji icon to
choose an emoji.
For more information, including how to customize quick replies, see help.fitbit.com.
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Timekeeping
Alarms vibrate to wake or alert you at a time you set. Set up to 8 alarms to occur
once or on multiple days of the week. You can also time events with the stopwatch
or set a countdown timer.
Use the Alarms app
Set one-time or recurring alarms with the Alarms app . When an alarm goes off,
your tracker vibrates.
For more information, see help.fitbit.com.
Dismiss or snooze an alarm
When an alarm goes off, the tracker vibrates. To snooze the alarm for 9 minutes, tap
the ZZZ icon. To dismiss the alarm, press the button.
Snooze the alarm as many times as you want. Charge 4 automatically goes into
snooze mode if you ignore the alarm for more than 1 minute.
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Use the Timers app
Time events with the stopwatch or set a countdown timer with the Timers app
on your tracker. You can run the stopwatch and countdown timer at the same time.
For more information, see help.fitbit.com.
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Activity and Sleep
Charge 4 continuously tracks a variety of stats whenever you wear it. Data
automatically syncs when in range of the Fitbit app throughout the day.
See your stats
Swipe up from the clock face on your tracker to see your daily stats, including:
Core stats Steps taken today, distance covered, floors climbed, calories burned, and
Active Zone Minutes
Hourly steps Steps taken this hour, and the number of hours you met your hourly
activity goal
Heart rate Current heart rate and heart-rate zone, and resting heart rate
Exercise Number of days you met your exercise goal this week
Cycle track Information on the current stage of your menstrual cycle, if applicable
Sleep Duration and quality of your sleep
Water Water intake logged today
Weight Current weight, progress toward your weight goal, or where your weight
falls within a healthy range if your goal is to maintain your weight
If you set a goal in the Fitbit app, a ring shows your progress toward that goal.
Find your complete history and other information detected by your tracker in the
Fitbit app.
Track a daily activity goal
Charge 4 tracks your progress toward a daily activity goal of your choice. When you
reach your goal, your tracker vibrates and shows a celebration.
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Choose a goal
Set a goal to help you get started on your health and fitness journey. To begin, your
goal is to take 10,000 steps per day. Choose to change the number of steps, or pick
a different activity goal depending on your device.
For more information, see help.fitbit.com.
Track progress toward your goal on Charge 4. For more information, see "See your
stats" on the previous page.
Track your hourly activity
Charge 4 helps you stay active throughout the day by keeping track of when you're
stationary and reminding you to move.
Reminders nudge you to walk at least 250 steps each hour. You feel a vibration and
see a reminder on your screen at 10 minutes before the hour if you haven't walked
250 steps. When you meet the 250-step goal after receiving the reminder, you feel
a second vibration and see a congratulatory message.
For more information, see help.fitbit.com.
Track your sleep
Wear Charge 4 to bed to automatically track your time asleep, sleep stages (time
spent in REM, light sleep, and deep sleep), Sleep Score (the quality of your sleep),
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and estimated oxygen variation (estimated changes in your blood oxygen
saturation levels). To see your sleep stats, sync your tracker when you wake up and
check the Fitbit app, or swipe up from the clock face on your tracker to check the
sleep tile in Fitbit Today.
For more information, see help.fitbit.com.
Set a sleep goal
To start, you have a sleep goal of 8 hours of sleep per night. Customize this goal to
meet your needs.
For more information, see help.fitbit.com.
Learn about your sleep habits
Charge 4 tracks several sleep metrics including when you go to bed, how long
you're asleep, your time spent in each sleep stage, the overall quality of your sleep,
and your estimated oxygen variation throughout the night. Track your sleep with
Charge 4 and check the Fitbit app to understand how your sleep patterns compare
to your peers. With a Fitbit Premium subscription, see more details about your
sleep score to help you build a better sleep routine and wake up feeling refreshed.
For more information, see help.fitbit.com.
See your heart rate
Charge 4 tracks your heart rate throughout the day. Swipe up from the clock face to
see your real-time heart rate and your resting heart rate. For more information, see
"See your stats" on page31. Certain clock faces show your real-time heart rate on
the clock screen.
During a workout, Charge 4 shows your heart-rate zone and vibrates each time you
enter a different zone to help you target the training intensity of your choice.
For more information, see "Check your heart rate" on page38.
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Practice guided breathing
The Relax app on Charge 4 provides personalized guided breathing sessions
to help you find moments of calm throughout the day. You can choose between 2-
minute and 5-minute sessions.
1. On Charge 4, open the Relax app .
2. The 2-minute session is the first option. Swipe to choose the 5-minute session.
3. Tap the play icon to start the session and follow the on-screen
instructions.
After the exercise, a summary appears that shows your alignment (how closely you
followed the breathing prompt), your heart rate at the start and end of the session,
and how many days you completed a guided breathing session this week.
All notifications are automatically disabled during the session.
For more information, see help.fitbit.com.
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Fitness and Exercise
Choose to automatically track exercise, or to track activity with the Exercise app
and see real-time stats and a post-workout summary.
Sync Charge 4 with the Fitbit app and share your activity with friends and family,
see how your overall fitness level compares to your peers, and more.
Track your exercise automatically
Charge 4 automatically recognizes and records many high-movement activities
which are at least 15 minutes long. Sync your device to see basic stats about your
activity on the Exercise tile in the Fitbit app.
For more information, including how to change the minimum duration before an
activity is tracked, see help.fitbit.com.
Track and analyze exercise with the Exercise app
Track specific exercises with the Exercise app on Charge 4 to see real-time
stats, receive heart zone notifications, and review a post-workout summary on your
wrist. For additional stats and a workout intensity map if you used GPS, tap the
exercise tile in the Fitbit app.
For more information about tracking an exercise with GPS, see help.fitbit.com.
Track an exercise
1. On Charge 4, open the Exercise app and swipe to find an exercise.
2. Tap the exercise to choose it.
3. Tap Start or Set Goal . If you set an exercise goal, press the button to
go back and tap Start.
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4. Tap the play icon to begin. If the exercise uses GPS, you can wait for the
signal to connect, or start the exercise and GPSwill connect when a signal is
available. Note that GPS can take a few minutes to connect.
5. Tap the middle of the screen to scroll through your real-time stats.
6. When you're done with your workout or want to pause, press the button. If
you set a goal, your tracker vibrates and flashes when you're halfway to your
goal and when you reach your goal.
7. To end the workout, press the button again and tap Finish. Swipe up to see
your workout summary. Tap the check mark to close the summary screen.
8. To see your GPSdata, sync your tracker and tap the Exercise tile in the Fitbit
app.
Notes:
lCharge 4 shows 3 real-time stats. Swipe the middle stat to see all of your real-
time stats.
lIf the exercise uses GPS, an icon appears in the top left as your tracker
connects to a GPS signal. When the screen says “connected” and Charge 4
vibrates, GPS is connected.
lFor best results, make sure your tracker's battery is above 80% before you
track an exercise longer than 2 hours with GPS. Sync Charge 4 regularly with
the Fitbit app to improve the time it takes to connect to GPS satellites. Make
sure you have location services turned on.
For more information, see help.fitbit.com.
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Using built-in GPSimpacts your tracker's battery life. If you use GPStracking
regularly, Charge 4 has a battery life of about 4 days.
Customize your exercise settings and shortcuts
Customize various settings for each exercise type on your tracker. Settings include:
GPS Track your route using GPS
Auto-Pause Automatically pause a run when you stop moving
Run Detect Track runs automatically without opening the Exercise app
Heart Rate
Zone Alert
Receive alerts when you hit certain heart-rate zones during your
workout.For more information, see help.fitbit.com
Pool Length Set the length of your pool
Unit Change the unit of measurement you use for pool length
1. On Charge 4, open the Exercise app .
2. Swipe through the exercises until you find the one you want to customize.
3. Swipe up, then swipe up through the list of settings.
4. Tap a setting to adjust it.
5. When you're done, press the button to return to the exercise screen and start
your workout.
To change or reorder the exercise shortcuts in the Exercise app:
1. From the Today tab in the Fitbit app, tap your profile picture > Charge 4
tile.
2. Tap Exercise Shortcuts.
lTo add a new exercise shortcut, tap the +icon and select an exercise.
lTo remove an exercise shortcut, swipe left on a shortcut.
lTo reorder an exercise shortcut, tap Edit (iPhones only), and press and
hold the hamburger icon , then drag it up or down.
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Check your workout summary
After you complete a workout, Charge 4 shows a summary of your stats.
Sync your tracker, and tap the exercise tile in the Fitbit app to see additional stats
and a workout intensity map if you used GPS.
Check your heart rate
Charge 4 personalizes your heart-rate zones using your heart rate reserve, which is
the difference between your maximum heart rate and your resting heart rate. To
help you target the training intensity of your choice, check your heart rate and
heart-rate zone on your tracker during exercise. Charge 4 alerts you when you
enter a heart-rate zone.
For more information, see help.fitbit.com.
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Icon Zone Calculation Description
Below
Zones
Below
40%of
your heart
rate reserve
Below the fat burn zone, your heart beats
at a slower pace. You’re at rest for now.
Fat Burn
Zone
Between
40% and
59% of
your heart
rate reserve
In the fat burn zone, you’re likely in a
moderate activity such as a brisk walk.
Your heart rate and breathing might be
elevated, but you can still carry on a
conversation.
Cardio
Zone
Between
60% and
84% of
your heart
rate reserve
In the cardio zone, you’re likely doing a
vigorous activity such as running or
spinning.
Peak
Zone
Greater
than 85%
of your
heart rate
reserve
In the peak zone, you’re likely doing a
short, intense activity that improves
performance and speed such as sprinting
or high-intensity interval training.
Custom heart-rate zones
Instead of using these 3 heart-rate zones, you can create a custom zone to target a
specific heart-rate range in the Fitbit app.
For more information, see help.fitbit.com.
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Earn Active Zone Minutes
Earn Active Zone Minutes for time spent in the fat burn, cardio, or peak heart-rate
zones. To help you maximize your time, you earn 2 Active Zone Minutes for each
minute you’re in the cardio or peak zones. Heart-rate zones are personalized based
on your fitness level and age.
1 minute in the fat burn zone = 1 Active Zone Minute
1 minute in the cardio or peak zones = 2 Active Zone Minutes
There are 2 ways Charge 4 alerts you about Active Zone Minutes:
lA few moments after you enter a different heart-rate zone in the Exercise app
, so that you know how hard you’re working. The number of times your
device vibrates indicates which zone you’re in:
1 buzz = fat burn zone
2 buzzes = cardio zone
3 buzzes = peak zone
l7 minutes after you enter a heart-rate zone throughout the day (for example,
during a brisk walk)
40
For more information, see help.fitbit.com.
Share your activity
After you complete a workout, sync your tracker with the Fitbit app to share your
stats with friends and family.
For more information, see help.fitbit.com.
View your cardio fitness score
View your overall cardiovascular fitness in the Fitbit app. See your cardio fitness
score and cardio fitness level, which shows how you compare to your peers.
In the Fitbit app, tap the heart-rate tile and swipe left to see your detailed cardio
fitness stats.
For more information, see help.fitbit.com.
41
Control music with the Spotify app
Use the Spotify-Connect & Control app on Charge 4 to control Spotify on your
phone, computer, or other Spotify Connect device. Navigate between playlists, like
songs, and switch between devices from your tracker. Note that at this time, the
Spotify-Connect & Control app only controls music playing on your paired device,
so your device must remain nearby and connected to the internet. You need a
Spotify Premium subscription to use this app. For more information about Spotify
Premium, see spotify.com.
For instructions, see help.fitbit.com.
42
Fitbit Pay
Charge 4 includes a built-in NFC chip, which lets you use your credit and debit
cards on your tracker.
Use credit and debit cards
Set up Fitbit Pay in the Wallet section of the Fitbit app, and use your tracker to
make purchases in stores that accept contactless payments.
We’re always adding new locations and card issuers to our list of partners. To see if
your payment card works with Fitbit Pay, see fitbit.com/fitbit-pay/banks.
Set up Fitbit Pay
To use Fitbit Pay, add at least 1 credit or debit card from a participating bank to the
Wallet section of the Fitbit app. The Wallet is where you add and remove payment
cards, set a default card for your tracker, edit a payment method, and review recent
purchases.
1. From the Today tab in the Fitbit app, tap your profile picture >Charge 4
tile.
2. Tap the Wallet tile.
3. Follow the on-screen instructions to add a payment card. In some cases, your
bank might require additional verification. If you're adding a card for the first
time, you might be prompted to set a 4-digit PIN code for your tracker. Note
that you also need passcode protection enabled for your phone.
4. After you add a card, follow the on-screen instructions to turn on notifications
for your phone (if you haven't already done so)to complete the setup.
You can add up to 5 payment cards to the Wallet and choose which card to set as
the default payment option on your tracker.
43
Make purchases
Make purchases using Fitbit Pay at any store that accepts contactless payments. To
determine if the store accepts Fitbit Pay, look for the symbol below on the payment
terminal:
All customers except those in Australia:
1. When you're ready to pay, press and hold the button on your tracker for 2
seconds.
2. If prompted, enter your 4-digit tracker PINcode. Your default card appears on
the screen.
3. To pay with your default card, hold your wrist near the payment terminal. To
pay with a different card, tap to find the card you want to use, and hold your
wrist near the payment terminal.
Customers in Australia:
1. If you have a credit or debit card from an Australian bank, hold your tracker
near the payment terminal to pay. If your card is from a bank outside of
Australia, or if you wish to pay with a card that is not your default card,
complete steps 1-3 in the section above.
2. If prompted, enter your 4-digit tracker PINcode.
3. If the purchase amount exceeds $100 AU, follow the instructions on the
payment terminal. If prompted for a PIN code, enter the PIN code for your
card (not your tracker).
When the payment succeeds, your tracker vibrates and you see a confirmation on
the screen.
If the payment terminal doesn't recognize Fitbit Pay, make sure the tracker face is
near the reader and that the cashier knows you're using a contactless payment.
44
For added security, you must wear Charge 4 on your wrist to use Fitbit Pay.
For more information, see help.fitbit.com.
Change your default card
1. From the Today tab in the Fitbit app, tap your profile picture > Charge 4
tile.
2. Tap the Wallet tile.
3. Find the card you want to set as the default option.
4. Tap Set as Default on Charge 4.
Pay for transit
Use Fitbit Pay to tap on and off at transit readers that accept contactless credit or
debit card payments. To pay with your tracker, follow the steps listed in "Use credit
and debit cards" on page43.
Pay with the same card on your Fitbit tracker when you tap the transit reader at the
start and end of your trip. Make sure your device is charged before beginning your
trip.
45
Update, Restart, and Erase
Learn how to update, restart, and erase Charge 4.
Update Charge 4
Update your tracker to get the latest feature enhancements and product updates.
Regularly sync Charge 4 with the Fitbit app and let the Fitbit app run in the
background on your phone, which allows a small portion of the firmware update to
download to your tracker each time you sync. You may need to adjust your phone’s
settings to allow the Fitbit app to run in the background.
When an update is ready to install, a notification appears in the Fitbit app. After you
start the update, a progress bar appears on Charge 4 and in the Fitbit app as the
update downloads, and then installs. Keep your tracker and phone close to each
other during the update.
Note: To update Charge 4, your tracker's battery must be at least 50% charged.
Updating Charge 4 may be demanding on the battery. We recommend plugging
your tracker into the charger before starting an update.
For more information, see help.fitbit.com.
Restart Charge 4
If you can’t sync Charge 4 or you have trouble with tracking your stats, restart your
tracker from your wrist:
Open the Settings app and tap About >Reboot Device.
If Charge 4 is unresponsive:
46
1. Connect Charge 4 to the charging cable. For instructions, see "Charge your
tracker " on page7.
2. Press and hold the button on your tracker for 8 seconds. Release the button.
When you see a smiley face and Charge 4 vibrates, the tracker restarted.
Restarting your tracker reboots the device but doesn't delete any data.
Charge 4 has a small hole (altimeter sensor) on the back of the device. Don’t
attempt to restart your device by inserting any items, such as paper clips, into this
hole as you can damage your tracker.
Erase Charge 4
If you want to give Charge 4 to another person or wish to return it, first clear your
personal data:
1. On Charge 4, open the Settings app >About >Clear User Data.
2. Swipe up, and tap the check mark icon to erase your data.
47
Troubleshooting
If Charge 4 isn't working properly, see our troubleshooting steps below. Visit
help.fitbit.com for more information.
Heart-rate signal missing
Charge 4 continuously tracks your heart rate while you're exercising and
throughout the day. If the heart-rate sensor on your tracker has difficulty detecting
a signal, dashed lines appear.
If your device doesn't detect a heart-rate signal, first make sure heart-rate tracking
is turned on in the Settings app on your device. Next, make sure you're wearing
your tracker correctly, either by moving it higher or lower on your wrist or by
tightening or loosening the band. Charge 4 should be in contact with your skin.
After holding your arm still and straight for a short time, you should see your heart
rate again.
For more information, see help.fitbit.com.
GPS signal missing
Environmental factors including tall buildings, dense forest, steep hills, and even
thick cloud cover can interfere with your tracker's ability to connect to GPS
satellites. If your tracker is searching for a GPS signal during an exercise, you’ll see
48
“connecting” appear at the top of the screen. If Charge 4 can't connect to a
GPSsatellite after 10 minutes, the tracker stops trying to connect until the next time
you start a GPSexercise.
For best results, wait for Charge 4 to find the signal before you start your workout.
Other issues
If you experience any of the following issues, restart your device:
lWon't sync
lWon't respond to taps, swipes, or button press
lWon't track steps or other data
See "Restart Charge 4" on page46 for instructions on how to restart your tracker.
For more information or to contact Customer Support, see help.fitbit.com.
49
General Info and Specifications
Sensors
Fitbit Charge 4 contains the following sensors and motors:
lA MEMS 3-axis accelerometer, which tracks motion patterns
lAn altimeter, which tracks altitude changes
lA GPSreceiver, which tracks your location during a workout
lAn optical heart-rate tracker
lA vibration motor
Materials
The housing on Charge 4 is plastic. The Charge 4 classic band is made of a flexible,
durable elastomer material similar to that used in many sport watches and includes
a surgical-grade stainless steel buckle.
Wireless technology
Charge 4 contains a Bluetooth 4.0 radio transceiver and NFCchip.
Haptic feedback
Charge 4 contains a vibration motor for alarms, goals, notifications, reminders, and
apps.
Battery
Charge 4 contains a rechargeable lithium-polymer battery.
50
Memory
Charge 4 stores your data, including daily stats, sleep information, and exercise
history, for 7 days. Sync your tracker with the Fitbit app to access your historical
data.
Display
Charge 4 has a PMOLED display.
Band size
Band sizes are shown below. Note that accessory bands sold separately may vary
slightly.
Small band Fits a wrist between 5.5 - 7.1 inches (140 mm - 180 mm)in circumference
Large band Fits a wrist between 7.1 - 8.7 inches (180 mm - 220 mm)in circumference
Environmental conditions
Operating temperature 14° to 104° F
(-10° to 40° C)
Non-operating temperature -4° to 14° F
(-20° to -10° C)
104° to 140°F
(40° to 60° C)
Storage temperature for 6 months -4° to 95° F
(-20° to 35° C)
Water resistance Water resistant up to 50 meters
Maximum operating altitude 28,000 feet
(8,534 m)
51
Learn more
To learn more about your tracker, how to track your progress in the Fitbit app, and
how to build healthy habits with Fitbit Premium, visit help.fitbit.com.
Return policy and warranty
Find warranty information and the fitbit.com return policy on our website.
52
Regulatory & Safety Notices
Notice to the User: Regulatory content for certain regions can also be viewed on
your device. To view the content:
Settings >About >Regulatory Info
USA:Federal Communications Commission(FCC)
statement
Model FB417
FCC ID: XRAFB417
Notice to the User: The FCC ID can also be viewed on your device. To view the
content:
Settings > About > Regulatory Info
Supplier's Declaration of Conformity
Unique Identifier: FB417
Responsible Party – U.S. Contact Information
199 Fremont Street, 14th Floor
San Francisco, CA
94105
United States
877-623-4997
FCC Compliance Statement (for products subject to Part 15)
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
53
1. This device may not cause harmful interference and
2. This device must accept any interference, including interference that may
cause undesired operation of the device.
FCC Warning
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and receiver.
lConnect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
lConsult the dealer or an experienced radio/TV technician for help.
This device meets the FCC and IC requirements for RF exposure in public or
uncontrolled environments.
Canada:Industry Canada (IC)statement
Model/Modèle FB417
IC: 8542A-FB417
Notice to the User: The IC ID can also be viewed on your device. To view the
content:
Settings > About > Regulatory Info
54
Avis à l'utilisateur: L'ID de l'IC peut également être consulté sur votre appareil.
Pour voir le contenu:
Paramètres> À propos> Informations réglementaires
This device meets the IC requirements for RF exposure in public or uncontrolled
environments.
Cet appareil est conforme aux conditions de la IC en matière de RF dans des
environnements publics ou incontrôlée
IC Notice to Users English/French in accordance with current issue of RSS GEN:
This device complies with Industry Canada license exempt RSS standard(s).
Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may
cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence
(s). Son utilisation est soumise à Les deux conditions suivantes:
1. cet appareil ne peut pas provoquer d’interférences et
2. cet appareil doit accepter Toute interférence, y compris les interférences qui
peuvent causer un mauvais fonctionnement du dispositif
European Union (EU)
Simplified EU Declaration of Conformity
Hereby, Fitbit, Inc. declares that the radio equipment type Model FB417 is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of
conformity is available at the following internet address: www.fitbit.com/safety
Vereinfachte EU-Konformitätserklärung
55
Fitbit, Inc. erklärt hiermit, dass die Funkgerättypen Modell FB417 die Richtlinie
2014/53/EU erfüllen. Der vollständige Wortlaut der EU-Konformitätserklärungen
kann unter folgender Internetadresse abgerufen werden: www.fitbit.com/safety
Declaración UE de Conformidad simplificada
Por la presente, Fitbit, Inc. declara que el tipo de dispositivo de radio Modelo FB417
cumple con la Directiva 2014/53/UE. El texto completo de la declaración de
conformidad de la UE está disponible en la siguiente dirección de Internet:
www.fitbit.com/safety
Déclaration UE de conformité simplifiée
Fitbit, Inc. déclare par la présente que les modèles d’appareils radio FB417 sont
conformes à la Directive2014/53/UE. Les déclarations UE de conformité sont
disponibles dans leur intégralité sur le site suivant: www.fitbit.com/safety
Dichiarazione di conformità UE semplificata
Fitbit, Inc. dichiara che il tipo di apparecchiatura radio Modello FB417 è conforme
alla Direttiva 2014/53/UE. Il testo completo della dichiarazione di conformità UE è
disponibile al seguente indirizzo Internet: www.fitbit.com/safety
IP Rating
Model FB417 has a water resistance rating of IPX8 under IEC standard 60529, up to
a depth of 50 meters.
Model FB417 has a dust ingress rating of IP6X under IEC standard 60529 which
indicates the device is dust-tight.
Please refer to the beginning of this section for instructions on how to access your
product’s IP rating.
56
Argentina
C-24492
Australia and New Zealand
Belarus
Customs Union
China
Notice to the User: Regulatory content can also be viewed on your device.
Instructions to view content from your menu:
Settings > About > Regulatory Info
57
China RoHS
部件名称
Part Name
有毒和危险品
Toxic and Hazardous Substances or Elements
Model FB417 铅
(Pb)
水银
(Hg)
镉
(Cd)
六价铬
(Cr(VI))
多溴化苯
(PBB)
多溴化二苯
醚
(PBDE)
表带和表扣
(Strap and
Buckle)
O O O O O O
电子
(Electronics) -- O O O O O
电池
(Battery) O O O O O O
充电线
(Charging
Cable)
O O O O O O
本表格依据 SJ/T 11364 的规定编制
O = 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572规定的限量要求以下
(indicates that thecontent of the toxic and hazardous substance in all the
Homogeneous Materialsof the part is below the concentration limit requirement as
described inGB/T 26572).
X = 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572规定的限量要
求(indicates that the content of the toxic and hazardoussubstance in at least
oneHomogeneous Material of the part exceeds theconcentration limit requirement
as described inGB/T 26572).
CMIITID 2020DJ2069
Frequency band: 2400-2483.5 MHz
58
Transmitted power: Max EIRP, -1.77dBm
Occupied bandwidth: BLE: 2MHz
Modulation system: BLE: GFSK, NFC: ASK
CMIIT ID displayed: On packaging and Device Electronic Labeling
India
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings >About >Regulatory Info
Indonesia
66247/SDPPI/2020
3788
Israel
Japan
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings > About > Regulatory Info
59
Mexico
La operación de este equipo está sujeta a las siguientes dos condiciones:
1. Es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la
que pueda causar su operación no deseada
Morocco
AGREE PAR L’ANRT MAROC
Numéro d’agrément: MR 22416 ANRT 2020
Date d’agrément: 24/01/2020
Nigeria
Connection and use of this communications equipment is permitted by the Nigerian
Communications Commission.
Oman
TRA/TA-R/8940/20
D090258
60
Pakistan
PTA Approved
Model No.: FB417
TAC No.: 9.208/2020
Device Type: Bluetooth
Philippines
Taiwan
用戶注意：某些地區的法規內容也可以在您的設備上查看。要查看內容：
設置 >關於 >法規信息
注意！
依據 低功率電波輻射性電機管理辦法
第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變
更頻率、加大功率或變更原設計之特性及功能
第十四條
61
低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停
用，並改善至無干擾時方得繼續使用。
前項合法通信，指依電信法規定作業之無線電通信。
低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
Translation:
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings >About >Regulatory Info
Article 12
Without permission, any company, firm or user shall not alter the frequency,
increase the power, or change the characteristics and functions of the original
design of the certified lower power frequency electric machinery.
Article 14
The application of low power frequency electric machineries shall not affect the
navigation safety nor interfere a legal communication, if an interference is found,
the service will be suspended until improvement is made and the interference no
longer exists. The foregoing legal communication refers to the wireless
telecommunication operated according to the telecommunications laws and
regulations. The low power frequency electric machinery should be able to tolerate
the interference of the electric wave radiation electric machineries and equipment
for legal communications or industrial and scientific applications.
電池警語：
此裝置使用鋰電池。
若未遵照下列準則，則裝置內的鋰離子電池壽命可能會縮短或有損壞裝置、發生火災、化學
品灼傷、電解液洩漏及／或受傷的風險。
l請勿拆解、鑿孔或損壞裝置或電池。
l請勿取出或嘗試取出使用者不可自行更換的電池。
62
l請勿將電池曝露於火焰、爆炸或其他危險中。
l請勿使用尖銳物品取出電池。
Translation:
Battery warning:
This device uses a lithium-ion battery.
If the following guidelines are not followed, the life of the lithium-ion battery in the
device may be shortened or there is a risk of damage to the device, fire, chemical
burn, electrolyte leakage and / or injury.
lDo not disassemble, puncture or damage the device or battery.
lDo not remove or try to remove the battery that the user cannot replace.
lDo not expose the battery to flames, explosions or other hazards.
lDo not use sharp objects to remove the battery.
Vision Warning
使用過度恐傷害視力
警語
•使用過度恐傷害視力
注意事項
•使用30分鐘請休息10分鐘。
未滿2歲幼兒不看屏幕，2歲以上每天看屏幕不要超過1小時
Translation:
Warning:
Excessive use may damage to vision
Attention:
Please take a 10 mins rest after 30mins use
63
kids below 2 are not recommended to watch the screen, kids above 2
don’t watch the screen over 1hr in a day.
Taiwan RoHS
United Arab Emirates
TRA Registered No.: ER78316/20
Dealer No.: DA35294/14
64
Vietnam
Zambia
ZMB / ZICTA / TA / 2020 / 2 / 44
Safety Statement
This equipment has been tested to comply with safety certification in accordance
with the specifications of EN Standard: EN60950-1:2006 + A11:2009 + A1:2010 +
A12:2011 + A2:2013 & EN62368-1:2014 + A11:2017.
65
©2020 Fitbit, Inc. All rights reserved. Fitbit and the Fitbit logo are trademarks
or registered trademarks of Fitbit in the US and other countries. A more
complete list of Fitbit trademarks can be found at
http://www.fitbit.com/legal/trademark-list. Third-party trademarks
mentioned are the property of their respective owners.
3 …

Hulp nodig? Stel uw vraag in het forum

Spelregels
1

Forum

Fitbit-Charge-4

  • Ik heb een fitbit charge 4.
    Als ik een bericht of telefoon krijg op mijn gsm komt het op mijn fitbit maar het licht niet meer op. Gesteld op 17-11-2024 om 19:25

    Reageer op deze vraag Misbruik melden

  • Na opladen gaat steeds de niet storen modus op aan….ik wil deze uit Gesteld op 11-4-2024 om 20:54

    Reageer op deze vraag Misbruik melden

  • Batterij was volledig leeg. Na opladen krijg ik de juiste tijd en datum niet meer ingesteld.
    De optie om de Fitbit te synchroniseren kan ik niet aanklikken.
    Wie weet raad? Gesteld op 13-10-2023 om 18:11

    Reageer op deze vraag Misbruik melden

  • stappen op de app zijn niet meer te zien, hoe los ik dat op? de app dus op mijn samsung! Gesteld op 15-7-2023 om 15:53

    Reageer op deze vraag Misbruik melden

  • Ik heb 2 vragen:
    1) Ik krijg op mijn Fitbit 4 scherm de volgende tekst:
    Voeg een kaart toe aan Wallet n de mobiele Fitbit-app om te betalen.
    De vraag is: wat moet ik doen om dat te voorkomen. Ik hoef geen kaart..!
    2) Mijn kilometerteller loop en hoe krijg ik hem uit?

    Gesteld op 11-2-2023 om 16:06

    Reageer op deze vraag Misbruik melden

  • Mijn scherm is zwart, ik heb geprobeerd om hem aan de oplader te leggen en het knopje tien seconden ingedrukt te houden, maar dat helpt niet.
    Wat nu? Gesteld op 27-12-2022 om 11:34

    Reageer op deze vraag Misbruik melden
6
12

  • Ik kan het scherm moeilijk aflezen?Het is te donker. In zonlicht lukt het helemaal niet Gesteld op 8-6-2022 om 09:21

    Reageer op deze vraag Misbruik melden

  • Ik heb Duits nu op mijn fitbit -hoe verander ik dat naar Nederlands? Gesteld op 17-5-2022 om 14:31

    Reageer op deze vraag Misbruik melden

  • helderheid fitbit charge vier is niet goed. ik kan bij gewoon licht met meoite zien wat er op het scherm staat,
    laat staan bij zonlicht, dan zie ik echt niets.
    de helderheid staat op normaal ingesteld, andere mensen met een fitbit hebben hier ook veelvuldig last van.
    Hoe verbeter ik de helderheid? Gesteld op 17-5-2022 om 13:00

    Reageer op deze vraag Misbruik melden

  • kan ik de lichtsterkte van mijn Charge 4 veranderen?
    Gesteld op 7-5-2022 om 20:04

    Reageer op deze vraag Misbruik melden

    • Bij mij was het ineens donkerder en met tikken zag ik de tijd niet goed. Bleek ik hem op de nachtstand te hebben staan. Je kunt dat gewoon weer uitzetten en dan is het beeld weer duidelijker. Misschien is je vraag hiermee beantwoord? Geantwoord op 7-5-2022 om 23:11

      Waardeer dit antwoord Misbruik melden

  • In zonlicht het scherm van de fitbit charge 4 niet leesbaar is daar een oplossing voor Gesteld op 24-4-2022 om 13:12

    Reageer op deze vraag Misbruik melden

  • Ook bij volle batterij zijn de letters op het scherm bijna niet leesbaar. Wat hieraan te doen? Gesteld op 14-4-2022 om 16:03

    Reageer op deze vraag Misbruik melden
18
24
30

  • mijn charge4 doet het plotseling niet meer en ik heb het nog geen jaar. Ik ben er mee in contact met water geweest bij het wassen van mijn handen. Bij het wassen van mijn handen, heb ik de fitbit ook mee afgespoeld. Kan dat de oorzaak zijn dat mijn fitbit het niet meer doet? Gesteld op 27-8-2021 om 15:20

    Reageer op deze vraag Misbruik melden

  • Kan het dat ik de batterij moet vervangen, binnen 1 jaar? Geantwoord op 27-8-2021 om 19:48

    Waardeer dit antwoord (5) Misbruik melden

  • mijn voornaamste activiteit met charge 4 is mij opwinden omdat het scherm zwart blijft. Leuk alle tips te lezen, maar als het scherm onleesbaar is en blijft, kan er echt niet zoveel mee gedaan worden; :( :( :( Gesteld op 24-8-2021 om 15:01

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    • Sinds vandaag heb ik dit ook. Fitbit is opgeladen en gereset (smiley), maar synchroniseert ook niet meer. Nog geen jaar oud.
      Heeft iemand een oplossing? Geantwoord op 28-8-2021 om 11:48

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  • hoe stel ik zwembad grootte in, 50 meter bad ipv 25 meter? Gesteld op 10-8-2021 om 12:49

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  • Als ik met mijn Fitbit Charge 4 als training ga fietsen, krijg ik achteraf alle gegevens inclusief een kaartje van de gefietste route, behalve het aantal gefietste kilometers. Bij bijv. 50 km. geeft ie dan 0.71 km. aan. Heeft iemand hier een oplossing voor? Gesteld op 1-8-2021 om 21:45

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  • De fitbit loopt vast.
    Door opzij een knopje in te drukken zie ik het klokje verschijnen, maar voor heel even. Hoe krijg ik dat anders. Bij het optillen van je arm dat het klokje opnieuw verschijnt Gesteld op 1-8-2021 om 13:14

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  • Hallo,
    Ik veertien dagen geleden een fitbit charge 4 gekocht.
    De display van de tracker was zeer fel.
    Na het de eerste keer opgeladen te hebben was de lichtsterkte plots veel minder, bijna onleesbaar zelfs.
    Kan ik dat op de een of andere manier terug hebben en zo ja hoe?
    Dank
    JohanBosmans
    Reet


    Gesteld op 28-7-2021 om 15:43

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36

  • iK HEB EEN ZWART SCHERM EN KAN NIETS AFLEZEN. HOE KAN IK DIT VERHELPEN Gesteld op 18-7-2021 om 10:45

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  • Goedemorgen, mijn fitbit heb ik drie jaar
    Sinds een paar dagen blijft hij springen naar “niet storen” en “slapen” en is hij na drie uur leeg, natuurlijk door dat springen.
    Hoe kan ik dat verhelpen Gesteld op 8-6-2021 om 10:17

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  • Gisteren een FIBIT gekocht ik neem aan dat de tijd altijd wordt weergegeven in het Display Als hij volledig is opgeladen ? Graag antwoord Gesteld op 4-5-2021 om 09:53

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    • Hallo. Ja bij mij staat de tijd altijd aangegeven. Het scherm wordt zwart als je niks diet en als je tikt zie je de tijd en de opties
      Groetjes Lili Geantwoord op 4-5-2021 om 10:05

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  • mijn fitbit geeft de stappen niet aan. Hoe kan ik hem resetten? Gesteld op 26-4-2021 om 00:20

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  • mijn fitbit blijft in update staan, gereageerd nergens op me fitbit. kan ook niet herstarten. Gesteld op 25-4-2021 om 15:08

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  • Na de laatste update van gisteren 29-03-21 werkt bij mij de huidtemperatuurmeting nog niet. Weet iemand hier meer over? Gesteld op 30-3-2021 om 14:34

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42

  • Er is op mijn Fitbit 4 een nieuw symbool verschenen na het maantje, bv een cijfer in een cirkelden daaronder een maantje Spa 02%. Wat betekent dit? Gesteld op 16-3-2021 om 21:51

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  • Graag het antwoord op de vraag over het donkere scherm. Heb zelfde probleem Gesteld op 2-3-2021 om 17:32

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    • Hallo ik had ook een bijna niet te lezen scherm. Bleek dat hij in de slaapstand stond. Bij het maantje heb ik op het scherm getikt en hij doet het weer gewoon. Succes! Geantwoord op 2-3-2021 om 19:43

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  • Bedankt, ik kan het scherm nu weer helder zien?? Geantwoord op 2-3-2021 om 20:31

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  • Waarom registreert mijn fitbit een fietstocht niet automatisch Gesteld op 18-2-2021 om 08:40

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  • mijn schem van horloge is zo donker, en functie van men "maantje" staat af en functie van "lampje " staat aan ben al 30min aant zoeken op Google en bij instellingen van fitbit om men scherm beter te kunnen zien, maar vind het niet. Ik kan het wel zien maar het staat heel donker Gesteld op 16-2-2021 om 12:15

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    • Hallo ik weet niet of ik de vraag juist begrepen heb maar ik heb ook deze fitbit. Mijn scherm was ineens heel donker en ik kon het ook niet aankrijgen met erop tikken. Bijna niet af te lezen. Ik kwam erachter dat ik hem in de slaapstand had staan. Zichtbaar bij het scherm met het maantje. Nadat ik daar op tikte had ik hem weer uit de slaapstand gehaald en alles is weer helder. Misschien is dit ook bij u het geval? Succes. Groetjes Lili Geantwoord op 2-3-2021 om 19:41

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  • waarom kan ik mijn fitbit charge 4 niet verbinden met bluetooth?
    Gesteld op 31-1-2021 om 17:06

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  • Hoe kan ik de batterij status op het scherm weergegeven? Gesteld op 12-1-2021 om 08:45

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48

  • Sinds deze morgen kan ik niks meer aflezen op het scherm. Mijn batterij is nochtans opgeladen . Hoe kan ik dit verhelpen? Gesteld op 9-1-2021 om 18:07

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    • Ik denk dat hij in de slaapstand staat? Even op het scherm met maantje tikken dan doet hij het weer als dit de oorzaak is. Groetjes Lili Geantwoord op 2-3-2021 om 21:00

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  • Ik heb de app geïnstalleerd op mijn tablet. Daarna wil ik mijn charge 4 toevoegen maar dit lukt maar niet.
    De app kan de charge 4 vinden, ik kan de code ingeven en daar blijft het bij. Er kan blijkbaar geen verbinden gemaakt worden. Heb de app reeds opnieuw geïnstalleerd, de charge 4 heropgestart; bluetooth op en afgezet en ben dus nu ten einde raad. Heeft iemand een oplossing ? Gesteld op 6-1-2021 om 19:00

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  • mijn man en ik kregen ieder een fitbit ,een is actief maar het mijne gaat niet op ons mail adres nu heb ik een nieuw aangemaakt en dan??? Gesteld op 5-1-2021 om 10:38

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  • Hallo ik heb een nieuwe fitbit charge 4 en kan helemaal niks meer. Nadat ik alle gegevens gewist heb met de bedoeling om te retourneren(had net alles ingesteld maar echtgenoot wil geen gegevens delen) bedacht ik dat ik hem zelf wilde. Bij het opnieuw instellen krijg ik alleen de melding www.fitbit.com.setup.krijg ik met geen mogelijkheid meer weg. Ik kom met instellen steeds bij. Gelukt en dan kan hij geen verbinding maken. Alle stappen doorlopen tm account verwijderen en nieuw account maken. Hopelijk kan iemand me helpen anders gaat hij helaas toch retour. Gr. L Gesteld op 30-12-2020 om 12:47

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  • Ik wil graag de handleiding bekijken in het nederlands!!!! Gesteld op 7-12-2020 om 15:25

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  • Fitbit charge 4 reageer niet meer op polsbeweging. Niet storen staat niet ingeschakeld. Gesteld op 5-11-2020 om 18:13

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54

  • Wanneer het scherm donker is en blijf dan de Fitbit aansluiten aan de oplader. De knop aan de zijkant even ingedrukt houden. Fitbit start dan opnieuw op. Als de smiley geweest is op het scherm van rechts naar links vegen (4x) tot je uitkomt bij “weer of instellingen” druk vervolgens op instellingen en dan op HELDERHEID !!!!
    Als t goed is doet ie t weer …. Succes Geantwoord op 5-9-2021 om 18:01

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  • Goedemorgen, hoe kan het dat ik vandaag slechts een vermelding van het aantal slaapuren heb en het niet is weergegeven in een gespecificeerde grafiek? Groeten Anna Gesteld op 30-10-2020 om 07:59

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    • Als je apparaat geen hartslag registreert, zie je je slaappatroon in de Fitbit-app. In je slaappatroon is opgenomen hoelang je wakker, onrustig en in slaap was. Een onrustige slaap wil zeggen dat je je in je slaap hebt bewogen, bijvoorbeeld door te woelen en te draaien. Als je apparaat overmatige bewegingen detecteert die een rustige slaap onmogelijk maken, registreert je apparaat dit als tijd dat je wakker bent.

      Fitbit-apparaten die de hartslag registreren (met uitzondering van Charge HR en Surge), registreren ook slaapfasen. Geantwoord op 4-11-2020 om 12:59

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  • Kan mijn mijn wijzerplaat altijd zichtbaar blijven? Gesteld op 14-10-2020 om 16:05

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  • Hoe krijg ik mijn slaapgegevens weer terug op mijn telefoon. Die is weg. Gesteld op 5-9-2020 om 07:53

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  • Ik heb de laatste 2 ochtenden bij het ontwaken een tijdsverschil van ongeveer 25 minuten met de werkelijke tijd. Iemand enig idee hoe dit kan?
    Het is ontstaan sinds ik een alarm had ingeschakeld. Ging dus wel af om 6:10, maar toen was het dus al 6:35.
    Gesteld op 30-6-2020 om 10:00

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  • hoe kan ik iets langer de tijd instellen op mijn fitbit charge 4 ongeveer na 1-2 seconde is de tijd weg? Gesteld op 24-6-2020 om 14:26

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