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OWNERS MANUAL
50 Hz
FANTASY OWNER'S MANUAL
Locating the Spa Serial Number:
The spa serial number label is located inside the equipment compartment. Equipment
compartment access panel is below the spas topside control panel. You will need the spa model
and serial number to properly register your spa and activate coverage. Write your spa information
in the space provided.
DATE PURCHASED:
PURCHASED FROM:
SPA MODEL:
SERIAL NUMBER:
Please read this Owner’s Manual carefully, as it is designed to provide you with the information
you will need to ensure the safe, secure use of your spa.
IMPORTANT: Watkins Wellness reserves the right to change specifications
and/or design without notification and without any obligation.
SPA DIMENSIONS & WEIGHT
Model
Spa
Seating
Length Width Height Dry Weight Water
Capacity
Liters / Gal
Aspire™ 2 183 cm 6' 119 cm 3'11" 71 cm 28" 115 kg 250 lbs 450 / 120
Embrace2 178 cm 5'10" 178 cm 5'10" 79 cm 31" 135 kg 302 lbs 700 / 185
Drift4 173 cm 5'8" 160 cm 5'3" 81 cm 32" 130 kg 284 lbs 775 / 185
Enamor4 206 cm 6'9" 160 cm 5'3" 84 cm 33" 160 kg 358 lbs 925 / 245
Enamor Premier 4 206 cm 6'9" 160 cm 5'3" 84 cm 33" 180 kg 398 lbs 925 / 245
Entice5 218 cm 7'2" 196 cm 6'5" 84 cm 33" 170 kg 380 lbs 1050 / 275
Entice Premier 5 218 cm 7'2" 196 cm 6'5" 84 cm 33" 190 kg 420 lbs 1050 / 275
All spas above use a 5 m² (50 ft²) lter except for the ASPIRE which uses a 2.5 m² (25 ft²) lter.
CAUTION
DO NOT OPERATE SPA BEFORE READING THIS MANUAL
Failure to read this manual and follow its instructions may result in unsafe operation and/or
permanent damage to your portable spa.
Most cities, counties, states, and countries require permits for exterior construction and electrical
circuits. In addition, some communities have codes requiring residential barriers such as fencing
and/or self-closing gates on the property to prevent unsupervised access to a pool or spa by
children. Be sure to check with your local agencies for specific requirements.
If you need additional information and/or assistance, please contact your local Dealer.
See page 7
TABLE OF CONTENTS
CONTENTS
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS ............................1
IMPORTANT SPA INSTRUCTIONS ..................................4
INSTALLATION
PLANNING A LOCATION FOR YOUR SPA......................5
PLACING THE SPA ..............................................................6
EQUIPMENT ACCESS
EQUIPMENT ACCESS PANEL ..........................................7
ELECTRICAL REQUIREMENTS
ELECTRICAL REQUIREMENT ..........................................8
CONFIGURING SYSTEM ..................................................9
CONTROL PANEL OPERATION
ADJUST TEMPERATURE ................................................10
JETS OPERATION .............................................................10
ADJUSTING PRESET FILTER CYCLES .......................10
OPERATIONAL MODES ....................................................11
FAHRENHEIT/CELSIUS SETTING ................................11
SMART WINTER MODE ....................................................11
DIAGNOSTIC LCD MESSAGE .......................................12
COMPONENT OPERATION
SPA COMPONENT OPERATION ....................................13
FILL UP AND START-UP INSTRUCTIONS
FILLING THE SPA WITH WATER ....................................14
APPLYING POWER ............................................................14
ADDING START-UP CHEMICALS
WATER CHEMISTRY GUIDELINES ...............................15
SPA MAINTENANCE
FILTER CARTRIDGE MAINTENANCE ...........................16
SURFACE CARE ................................................................17
COVER CARE .....................................................................17
CABINET CARE .................................................................17
SPA LIGHT LED REPLACEMENT ...................................17
DRAINING OR WINTERIZING
DRAINING YOUR SPA ......................................................18
WINTERIZING YOUR SPA ................................................18
TROUBLESHOOTING PROCEDURES
NO COMPONENT OPERATION ......................................19
PUMP DOES NOT OPERATE, BUT THE LIGHT DOES 19
POOR JET ACTION ............................................................19
WATER IS TOO HOT ..........................................................19
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464
1
IMPORTANT SAFETY
INSTRUCTIONS
READ AND FOLLOW ALL
INSTRUCTIONS
AVOIDING THE RISK TO CHILDREN
DANGER:
RISK OF CHILD DROWNING. Extreme
caution must be exercised to prevent
unauthorized access by children. To avoid
accidents, ensure that children cannot use
a spa unless they are supervised at all
times.
WARNING:
To reduce the risk of injury, do not permit
children to use this product unless they
are closely supervised at all times.
To reduce the risk of injury, lower water
temperatures are recommended for young
children. Children are especially sensitive
to hot water.
DO:
Make sure you always lock the child
resistant locks after using the spa for your
children’s safety. Every spa is equipped
with a locking cover that meets the ASTM
F1346-91 Standard for Safety Covers.
Test the water temperature with your hand
before allowing your child to enter the spa
to be sure that it’s comfortable. Children
are especially sensitive to hot water.
Remind children that wet surfaces can be
very slippery. Make sure that the children
are careful when entering or exiting the
spa.
DON’T:
Allow children to climb onto the spa cover.
Allow children to have unsupervised
access to the spa.
AVOIDING THE RISK OF
ELECTROCUTION
Risk of Electrocution
Connect only to a grounded source.
Do not bury the power cord. A buried
power cord may result in death or serious
personal injury due to electrocution if direct
burial-type cable is not used, or if improper
digging occurs.
A ground terminal (pressure wire
connector) is provided on the control box
inside the unit to permit connection of a
minimum 6 mm² solid copper bonding
conductor between this point and any
metal equipment, metal water pipe, metal
enclosures of electrical equipment, or
conduit within 1.5 m (5 ft) of the unit as
needed to comply with local requirements.
WARNING:
To reduce the risk of electrical shock,
replace a damaged cord immediately.
Failure to do so may result in death
or serious personal injury due to
electrocution.
A ground terminal is provided on the
control box. To reduce the risk of electric
shock, connect this terminal to the
grounding terminal of your electrical
service or subpanel with a continuous
green, insulated copper wire. The wire
must be equivalent in size to the circuit
conductors supplying the equipment. In
addition, a bonding terminal (pressure wire
connector) is provided on the outside of
the control box for bonding to local ground
points. To reduce the risk of electric shock,
this connector should be bonded with
an 8 mm² solid copper wire to any metal
ladders, water pipes, or other metal within
1.5 m (5 ft) of the spa to comply with local
requirements. The means of disconnection
must be readily accessible, but must be
installed at least 1.5 m (5 ft) from the spa.
SAFETY INFORMATION
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464 2
Your spa requires a suitably rated circuit
breaker residual current device (RCD) to
open all ungrounded supply conductors.
Your spa must have a residual current
device in an electrical subpanel. Before
each use of the spa and with the unit
operating, push the TEST button on the
breaker. The switch should click over
to the “Trip” position. Wait 30 seconds
and reset the RCD breaker by switching
it completely off and then completely
on. The switch should then stay on. If
the interrupter does not perform in this
manner, it is an indication of an electrical
malfunction and the possibility of an
electric shock. Disconnect the power until
the fault has been identified and corrected.
IMPORTANT: Failure to wait 30 seconds
before resetting the RCD may cause the
spa’s Power Indicator (on the control
panel) to blink. If this occurs, repeat the
RCD test procedure.
DANGER: RISK OF
ELECTRICAL SHOCK
Install spa at least 1.5 m (5 ft) from all
metal surfaces. A spa may be installed
within
1.5 m (5 ft) of a metal surface if each
metal surface is permanently connected by
a minimum 6 mm² solid copper conductor
attached to the wire ground connector on
the terminal box that is provided for this
purpose if in accordance with your national
electrical code.
Do not permit any electrical appliances,
such as a light, telephone, radio, or
television within 1.5 m (5 ft) of a spa.
Failure to maintain a safe distance may
result in death or serious personal injury
due to electrocution if the appliance should
fall into the spa.
Install your spa in such a way that
drainage is away from the electrical
compartment and from all electrical
components.
DO:
Be sure your spa is connected to the
power supply correctly - use a licensed
electrical contractor.
Disconnect the spa from the power supply
before draining the spa or servicing the
electrical components.
Test the RCD before each use.
DON’T:
Use the spa with the equipment
compartment door removed.
Place electrical appliances within 1.5 m
(5 ft) of the spa.
Use an extension cord to connect the spa
to its power source. The cord may not be
properly grounded and the connection is
a shock hazard. An extension cord may
cause a voltage drop, which will cause
overheating of the jet pump motor and
motor damage.
Attempt to open the electrical control box.
There are no user serviceable parts inside.
RISKS TO AVOID
DANGER: RISK OF INJURY
DO NOT sit in the filter compartment area.
Sitting in this area can cause:
a) Restriction of Filter Pump suction/
vacuum
b) Damage to components
Both can result in bodily harm. Should
damage occur to components in this area,
replace immediately!
To reduce the risk of injury to persons, DO
NOT remove floating weir, basket, and filter
located in the filter compartment while the
spa is running.
The suction fittings in the spa are sized to
match the specific water flow created by
the pump. Never replace a suction fitting
with one rated less than the flow rate
marked on the original suction fitting.
There is a danger of slipping and falling.
Remember that wet surfaces can be
SAFETY INFORMATION
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464
3
very slippery. Take care when entering or
exiting the spa.
Never operate spa if the suction fittings are
broken or missing.
People with infectious diseases should not
use the spa.
Keep any loose articles of clothing or
hanging jewelry away from rotating jets or
other moving components.
Increased side effects of medication
The use of drugs, alcohol or medication
before or during spa use may lead to
unconsciousness with the possibility of
drowning.
Persons using medications should consult
a physician before using a spa; some
medication may cause a user to become
drowsy, while other medication may affect
heart rate, blood pressure, and circulation.
Persons taking medications which
induce drowsiness, such as tranquilizers,
antihistamines or anticoagulants should
not use the spa.
Health problems affected by spa use
Pregnant women should consult a
physician before using spa.
Persons suffering from obesity or with a
medical history of heart disease, low or
high blood pressure, circulatory system
problems, or diabetes should consult a
physician before using spa.
Unclean water
Keep the water clean and sanitized with
correct chemical care. The recommended
levels for your your spa are:
Free Available Chlorine (FAC): 1.0-3.0 ppm
Total Alkalinity: 40 - 120 ppm
Water pH: 7.2 - 7.8
Calcium Hardness: 75 - 150 ppm
IMPORTANT: Turn jet pump on for at least
ten minutes after adding ANY spa water
chemicals into the filter compartment.
Clean the filter cartridge monthly to
remove debris and mineral buildup
which may affect the performance of the
hydromassage jets, limit the flow, or trip
the high-limit thermostat which will turn off
the entire spa.
AVOIDING THE RISK OF
HYPERTHERMIA
Prolonged immersion in hot water can result
in HYPERTHERMIA, a dangerous condition
which occurs when the internal temperature
of the body reaches a level above normal
37ºC (98.6ºF). The symptoms of
hyperthermia include unawareness of im-
pending hazard, failure to perceive heat,
failure to recognize the need to exit the spa,
physical inability to exit the spa, fetal damage
in pregnant women, and unconsciousness
resulting in a danger of drowning.
WARNING:
The use of alcohol, drugs, or medication can
greatly increase the risk of fatal hyperthermia
in hot tubs and spas.
TO REDUCE THE RISK OF INJURY:
The water in the spa should never exceed
40°C (104°F). Water temperatures
between 38°C and 40°C (100°F and
104°F) are considered safe for a
healthy adult. Lower water temperatures
are recommended for extended use
(exceeding 10 minutes) and for young
children. Extended use can cause
hyperthermia.
Pregnant or possibly pregnant women
should limit spa water temperatures to
38°C (100°F). Failure to do so may result
in permanent injury to your baby.
Do not use spa immediately following
strenuous exercise.
SAFETY INFORMATION
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464 4
AVOIDING THE RISK OF SKIN
BURNS:
To reduce the risk of injury, before entering
a spa the user should measure the water
temperature with an accurate thermometer.
Test the water with your hand before
entering the spa to be sure it’s
comfortable.
SAFETY SIGN
A SAFETY SIGN in the owners package.
The sign, which is required as a condition
of Product Listing, should be permanently
installed where it is visible to the users of the
spa.
IMPORTANT SPA
INSTRUCTIONS
The following contains important spa
information, and we strongly encourage you
to read and apply them.
DO:
Use and lock the vinyl cover when the spa
is not in use, whether it is empty or full.
Follow the Spa Care and Maintenance
recommendations stated in this manual.
Use only approved accessories and
recommended spa chemicals and
cleaners.
DON’T:
Leave the spa exposed to the sun without
water or the vinyl cover in place. Exposure
to direct sunlight can cause solar distress
of the shell material.
Roll or slide the spa on its side. This will
damage the siding.
Lift or drag the cover by using the cover
lock straps; always lift or carry the cover by
using the handles.
Attempt to open the electrical control
box. There are no user serviceable parts
inside. Opening of the control box by the
spa owner will void the warranty. If you
have an operational problem, carefully
go through the steps outlined in the
Troubleshooting section. If you are not
able to resolve the problem, contact your
authorized dealer. Many problems can
easily be diagnosed over the telephone by
an Authorized Service Technician.
SAFETY INFORMATION
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464
5
INSTALLATION
PLANNING A LOCATION
FOR YOUR SPA
Consider these things when determining where to
place your spa.
SAFETY FIRST:
Make sure your spa is positioned so access to the
equipment compartment and side panels will not
be blocked. Be certain your installation will meet
all city and local safety codes and requirements.
PLANNED USE OF SPA:
How you intend to use your spa will help you
determine where you should position the spa. For
example, will you use it more for recreational or
therapeutic purposes? If your spa is mainly for
family recreation, leave plenty of room around it for
activity and lawn furniture. If you will use it more
for relaxation and therapy, you’ll probably want to
create privacy around the spa.
PRIVACY:
Think of your surroundings during all seasons to
determine your best privacy options. Consider the
view of your neighbors when you plan the location
of your spa.
VIEWS:
Think about the direction you will be facing
when sitting in your spa. Do you have a special
landscape you will find enjoyable? Perhaps there
is an area that has a soothing breeze during the
day or a lovely sunset in the evening.
ENVIRONMENT:
If you live in a climate with a snowy winter and hot
summer, a place to change clothes or a house
entry near the spa is convenient. A warmer climate
may require shade from the hot sun. Consider
placement of trees, shrubs, patio cover or perhaps
a gazebo structure to provide what you will need.
Indoor installations require adequate ventilation.
When the spa is in use, considerable amounts of
moisture are produced. This moisture can damage
walls and ceiling surfaces over time. Special paint
is available to resist moisture damage. Remember
that spas periodically require drainage, so plan
your environment accordingly.
KEEP CLEAN:
Prevent dirt and foliage from being tracked into
your spa by utilizing concrete for paths and access
areas. Check the location of spill paths from
gutters, trees, and shrubs.
SERVICE ACCESS:
Many people choose to install tile or custom wood
around their spas. If you are installing your tub
with custom decorative trimming, remember to
allow for access to it for service. Should you need
service, a technician may need to remove the tub’s
door panel, or access it from beneath. It is always
best to design special installations so the spa can
still be moved, or lifted from the ground.
A GOOD FOUNDATION:
Your new spa needs a good solid foundation. The
area your spa sits on must be able to support the
spa, the water in it and those who use it. If the
foundation is inadequate, it may shift or settle after
the spa is in place, causing stress to the shell or
components.
BE AWARE:
Damage caused by inadequate or improper
foundation support is not covered by the spa
warranty. It is the sole responsibility of the spa
owner to provide a proper foundation for the spa.
Make sure the foundation where the spa is placed
drains water away from the spa. Proper drainage
will keep components dry from rain and wet
weather.
Your spa weight must always be considered
when installing your spa. If you are installing it
on an elevated wood deck or other structure, it
is advisable to consult a structural engineer or
contractor to ensure the structure will support the
weight.
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464 6
INSTALLATION
I
T IS STRONGLY RECOMMENDED THAT
A QUALIFIED, LICENSED CONTRACTOR
PREPARE THE FOUNDATION FOR YOUR SPA.
A reinforced concrete pad at least 10 cm (4") thick
is recommended for your spa. The reinforcing rod
or mesh in the pad should be attached to a
bonding wire.
INDOOR INSTALLATION:
Be aware of some special requirements if you
place your spa indoors. Water will accumulate
around the spa, so flooring materials must provide
a good grip when wet. NOTE: The Ice Bucket
drain (on some spas) is designed to drain at the
bottom exterior of the spa. Therefore, any water
accumulated at the backside of the spa is probably
water draining from the Ice Bucket, and not a spa
leak. Proper drainage is essential to prevent a
build-up of water around the spa. When building
a new room for the spa, it is recommended that a
floor drain be installed. The humidity will naturally
increase with the spa installed. Water may get into
woodwork and produce dryrot, mildew, or other
problems. Check for airborne moisture’s effects
on exposed wood, paper, etc. in the room. To
minimize these effects, it is best to provide plenty
of ventilation to the spa area. An architect can help
to determine if more ventilation must be installed.
PLACING THE SPA
CHECK THE DIMENSIONS OF
YOUR SPA:
Compare the spa dimensions to the width of
gates, sidewalks, and doorways along the delivery
route used to bring the spa into your yard. It
may be necessary for you to remove a gate or
partially remove a fence in order to provide an
unobstructed passageway to the installation
location. Also, keep in mind—if you are using
special equipment to place your spa into an area it
will be necessary to include those measurements
and weights.
PLANNING A DELIVERY ROUTE:
Check the width of gates, doors and sidewalks
to make sure your spa will pass through
unobstructed. You may have to remove a gate
or part of a fence to allow for adequate width
clearance. If the delivery route will require a
90-degree turn, check the measurements at the
turn to ensure the spa will fit. Check for protruding
gas meters, water meters, A/C units, etc., on
your home which will cause obstructions along
the delivery path to your yard. Check for low roof
eaves, over hanging branches or rain gutters that
could be an obstruction to overhead clearances.
SPECIAL CIRCUMSTANCES:
The use of a crane for delivery and installation is
primarily to avoid injury to your spa, your property
or to delivery personnel.
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464
7
EQUIPMENT ACCESS
EQUIPMENT ACCESS PANEL
Spa without wood siding:
To access the equipment compartment:
Remove 4 screws from Equipment Access Panel Door then remove door.
Spa with wood siding:
To access the equipment compartment:
1. Remove screws from wood panel then slightly remove wood siding from spa knowing light
wires are still attached.
2. Pull on each light wire to remove from base. Remove wood panel from spa and set aside.
3. Remove screws from inside door panel, then remove inside panel and set aside.
Equipment Compartment
Pull on Wire to Remove
12
3
Screw
Screw
Equipment Access
Outside Wood Panel
Equipment Access
Inside Panel Door
Topside Control Panel
Screw
Equipment Compartment
Equipment Access
Panel Door
Serial Number
Electrical Recess
& Drain Hose
(Cut-Outs may also be
located under door)
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464 8
ELECTRICAL REQUIREMENTS
ELECTRICAL
REQUIREMENT
DO NOT POWER THE SPA WITHOUT
FIRST FILLING WITH WATER!
DANGER – RISK OF ELECTRIC SHOCK
Installations that do not conform to the following
procedures and requirements may expose users
to electric shock.
Non-conforming installations will not be covered
under warranty.
The electrical wiring of this spa must meet the
requirements of your National Electric Code and
any applicable local codes. The electrical circuit
must be installed by an electrical contractor and
approved by a local building electrical inspection
authority.
1. Installations within 1.5 m (5 ft) of any metal
surfaces must ground the metal surfaces to the
spa. Use an 8 mm² solid copper wire and
attach it to the grounding lug on the control
box, located in the equipment compartment.
2. Only a licensed electrician may install power to
the spa.
3. Power supply installation must include a
suitably rated RCD as required by your
national/local electric code. The circuit breaker
must be dedicated and should not be shared
with any other appliances. It must be labeled
and easily accessible to users.
4. The electrical supply for the spa must include a
suitable circuit breaker to open all ungrounded
supply conductors to comply with your
national/local electric code. The disconnecting
means must be readily accessible to the spa’s
occupant but installed at least
1.5 m (5 ft) from the spa water.
5. Power supply lines must be hard wired
into the power pack. When hard wired, the
use of a shut-off box near the spa is also
recommended. This box provides a quick and
convenient method to shut off power to the spa
for emergencies and maintenance.
6. Supply lines must be properly sized as per
your national/local electric code. A ground line
must be provided that is as large as the largest
current carrying conductor, but no less than 8
mm². Use copper wiring only.
7. Please open the front cover of the control box,
and follow the instructions and wiring diagram
printed on the backside.
8. 230V HARD WIRED SPAS
Wire size must be appropriate per your
national electric code and/or local codes.
Wire size is determined by length of run
from breaker box to spa and maximum
current draw.
All wiring must be copper to ensure
adequate connections. Do not use
aluminum wire.
Equipment access is below the
topside control panel on most
spas
.
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464
9
ELECTRICAL REQUIREMENTS
CIRCUIT BREAKER
REQUIREMENTS:
A new RCD circuit breaker must be used for your
spa installation. Do not use an existing breaker, as
its condition is unknown.
The 230V 50Hz systems use a single electrical
service (one 13 amp or one 20 amp breaker)
using 3 wires. The 3 wires are 1 line (brown) + 1
neutral (blue) + 1 protective earth (green/yellow)
ON either system, the spa must be connected to
a dedicated RCD circuit breaker that is not shared
with any other equipment. Do not use extension or
plug type cords of any kind.
CONFIGURING SYSTEM
CONFIGURING YOUR SPA TO 13 OR
20 AMP SYSTEM:
When using a 230V 50Hz 13 amp or 20 amp
system, attach the wires to the terminals as shown
below.
On a 13 amp system, the spa heater will ONLY
work when the pump is in the low speed.
Using a 20 amp system will allow the heater to
work when the pump is in either the low or high
speed.
IMPORTANT: After powering up the spa when using a 20 amp system, a program configuration is
required. Press and Hold JETS button for 30 seconds to access the Low Level (LL) settings on the control
panel. Use the +/- button to change the setting from LL1 Factory Default (non concurrent heat and high
speed) to LL2 (concurrent Heater and High Speed pump) configuration. Press the LIGHT button within 25
seconds to save the new program setting.
BlueBlue
BrownBrown
GreenGreen
Breaker
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464 10
CONTROL PANEL OPERATION
INITIAL START-U
P - When the spa is
first powered up the control system begins a 2
minute Startup Mode. Different codes will display
on the screen. Once Startup
Mode completes,
the actual temperature is displayed on the
screen, and the spa will then begin to heat and
maintain the water temperature and the first filter
cycle will start. Your spa has been designed so
that it will automatically heat the water to the
factory set temperature of 38°C (100°F) unless
you set the spa to a different temperature.
If power is disconnected from the spa, it will
automatically revert back to the last saved set
temperature when power is reapplied.
ADJUST TEMPERATURE
The temperature can only function between
26.5°C - 40°C (80°F - 104°F). The last measured
temperature will constantly display on LCD.
Press the Plus or Minus buttons to display the set
temperature and indicator . Each time either
button is pressed again, the set temperature
will increase or decrease depending on which
button is pressed. After five seconds, the LCD will
automatically display the current spa temperature.
The “heater” indicator lights up when the
heater is on. It flashes when there is a request
for more heat, but the heater is not on. Once set
temperature is reached the indicator shuts off
and the low speed of the jet pump turns off after
30 seconds (if not in filter cycle).
JETS OPERATION
Firmly press the Jets button once to activate the
low speed of the pump and again for the high
speed. Firmly press the Jets button again to turn
off the pump
(unless spa is heating or in a filter
cycle).
If left running the low or high speed pump
will automatically turn off after 1 hour. The "Jets"
indicator light next to the button will blink when jet
pump is on low speed and is solid on high speed.
MULTI COLOR LED LIGHT
Press the Light button once to turn on the light,
the light indicator next to the button is lit when the
light is on. Press the button again to turn the light
off. Every time the light is quickly turned off and
on a new light mode will appear. The sequence is
as follows: White, Aqua, Magenta, Azure, Amber,
Emerald, Ruby, color wheel with abrupt color
changes, slow full color wheel and fast full color
wheel. The last light mode used will come back
on when the light is turned off for more than 2
seconds.
NOTE: If left on, the light will automatically turn off
after 4 hours of operation.
FILTER CYCLES
There are two filter cycles: the first cycle (F1)
starts right after power up and the second cycle
(F2) will start 12 hours later. The default duration
for the first filter cycle is 1 hour, and 30 minutes
for the second cycle. Filter cycles only run at low
speed. The “Filter” indicator lights up when a
filter cycle is on. The duration of each filter cycle
can be modified.
ADJUSTING PRESET FILTER
CYCLES
Filter duration is programmable between 0 and 6
hours in 30 minute increments (0.5 hours) for both
filter cycles. To program the cycle times:
1. Press and hold Mode button for 5 seconds
until F1 is displayed.
2. Press the Plus or Minus button to adjust
the cycle time for F1.
Jets
Indicator Lights
Temp Minus
Temp Plus
Light Mode
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464
11
CONTROL PANEL OPERATION
3. Press the Mode button to store the F1
cycle and move to the F2 cycle.
4. Press the Plus or Minus button to adjust
the cycle time for F2.
5. Wait 15 seconds to allow the exit timer to
expire and store the setting.
IMPORTANT: To reset the first filter cycle start
time, skip step 5 and continue pressing the Mode
button until the actual temperature is displayed.
Powering down of the spa will also reset the first
filter start time.
FILTER CYCLE SUSPENSION:
The
filter cycle will be suspended every time a jet pump
or light is activated manually during the filter cycle
time. The suspension will end 10 minutes after the
completion of the manual use.
OPERATIONAL MODES
The Standard Mode is the default operational
mode preset from the factory. In order to program
the spa to operate in other modes you must enter
the programming mode to make the change.
NOTE: Freeze Protection (Smart Winter Mode) will
assert as necessary during all modes.
STANDARD MODE:
(
ST) Is programmed
to maintain the desired temperature with periodic
water circulation (sampling) to sample and heat
the water to the set temperature.
ECONOMY MODE:
(Ec) This will reduce
the set temperature of the spa by 11°C (20°F).
Water sampling and heating of the water is only
done during the filter cycles.
SLEEP MODE: (
SL) W
ater sampling and
heating is only done during the filter cycles
while trying to bring the spa water up to the
set temperature.
QUIET MODE:
(NT) Maintains temperature
with periodic sampling between the start of F1
and the end of F2 while not allowing any water
sampling to happen between the end of F2 and
the start of F1.
To enter the programming screen and toggle
between Standard, Economy, Sleep and Quiet
Modes the following is required:
1. Press and hold the Mode button for 5
seconds.
2. Press the Mode button several times until
ST, Ec, SL, or NT is displayed.
3. Use the Plus or Minus button to choose
between the Modes.
ST = Standard Mode, Ec = Economy
Mode, SL = Sleep Mode and NT = Quiet
Mode.
4. Wait 15 seconds to allow the exit timer to
expire and store the setting.
OFF MODE:
This mode allows you to stop all
spa functions for 30 minutes to perform quick spa
maintenance. To place the spa in OFF MODE,
press and hold the Jets button for 5 seconds.
The display will toggle between OFF and water
temperature when in the OFF MODE. To stop the
OFF MODE before the 30 minute cycle time is
complete, simply tap (short press) the Jet button.
FAHRENHEIT/CELSIUS SETTING
T
o change water temperature display to either
Fahrenheit or Celsius, press and hold Mode
button for 5 seconds until F1... is displayed.
Press the Mode button several times until F or C
is displayed. Press the Plus or Minus button to
change. Wait 15 seconds to allow the exit timer to
expire and store the setting.
SMART WINTER MODE
The Smart Winter Mode (SWM) is used to prevent
water from freezing in the plumbing of the spa. As
soon as there is a risk of freezing, this protection
automatically kicks in. The SWM protection will
turn back off only after 24 hours without a risk of
freezing. During this 24 hour period, the Smart
Winter Mode icon remains on; the icon blinks
when the purge is active.
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464 12
CONTROL PANEL OPERATION
DIAGNOSTIC LCD MESSAGE
Message Meaning Action Required
No message on display.
Power has been cut off to the spa.
The control panel will be disabled until power
returns. Spa settings will be preserved until
next power up.
HL The system has shut the heater
off because the temperature at the
heater has reached 50°C (122°F).
Do not enter the water!
DO NOT ENTER THE WATER. Remove the
spa cover and allow the water to cool down,
then shut power off and power your spa up
again to reset the system.
If spa does not reset, shut off the power to the
spa and contact your local Dealer.
AOH Temperature inside the equipment
compartment is too high 90°C
(194°F), causing the internal
temperature in the control system to
increase above normal limits.
Open equipment compartment and wait until
error clears.
PRR A problem is detected with the
temperature probe.
Call your Dealer or service supplier.
OH The water temperature in the spa
has reached 42°C (108°F). Do not
enter the water!
Remove the spa cover and allow the water to
cool down to a lower temperature. Call your
dealer or service supplier if problem persists.
UPL No low level configuration software
has been installed into the system.
Call your Dealer or service supplier.
FLO No water flow is detected by the
control system but flow is expected.
Make sure that the jet pump is running and
water is flowing; check and clean filters; make
sure water valves are open; make sure spa
has a proper water level. If problem persists,
call your Dealer or service supplier.
Smart Winter Mode will
automatically go on when a risk of
freezing occurs.
No action is required, it will automatically go off
when the treat of freezing is no longer there.
See previous page for more information.
WARNING! SHOCK HAZARD! NO USER
SERVICEABLE PARTS.
Do not attempt service of the control box. Contact
your local Dealer for assistance. Follow all owner
manual power connection instructions. Installation
must be performed by a licensed electrician and all
grounding connections must be properly installed.
WARNING! DO NOT ENTER SPA IF WATER
IS TOO HOT
Water is too hot. Overheat protection heater
is deactivated. Spa water temperature is above
acceptable limits. When the actual water
temperature is approximately 1º C (2º F) above
the set temperature, the jet pump will stop
operating to reduce (frictional) heating. If the spa
water temperature continues to rise and gets
above 42ºC (108º F), the spa will go into an “OH”
overheat condition.
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464
13
COMPONENT OPERATION
SPA COMPONENT
OPERATION
AIR CONTROL VALVE
T
he air control valve serves to regulate the
amount of air mixed with the water when the jets
are operational. Rotate all the air control valves
counterclockwise and observe the increased jet
action. Rotating the air control in the opposite
direction to turn air off and allow the jets to work
with water only. Turn the air controls off when the
spa is not in use, this will prevent cold air from
entering the spa and will keep heating cost to a
minimum. The ozone jet, will always produce air
bubbles when pump is on if an optional ozone is
installed.
HYDROTHERAPY JETS
T
he hydrotherapy jets are recessed in the
wall of the spa. Rotate the medium jet faces
counterclockwise to turn the jets on, clockwise to
turn the jets off. Turning a jet on or off will increase
or decrease the effects of any jets not in the closed
position.
OZONE GENERATOR (OPTIONAL
EQUIPMENT)
The ozone system enhances the quality of the spa
water when used to supplement the spa owners
regular water maintenance program. Contrary to
some information circulated throughout the pool
and spa industry regarding ozone systems, ozone
CAN'T be used as a single-source sanitizer,
water clarifier, anti-foamer, and mineral chelating
agent. A secondary source sanitizer must be
used to maintain 1.0 - 3.0 ppm of Free Available
Chlorine (FAC). Watkins Wellness recommends
that a chemical maintenance program based on
recognized and documented industry standards
still be followed when using an ozone purification
system to assure water sanitation and the highest
quality purified water.
WATERFALL (WHEN EQUIPPED)
Your spa has a control valve to operate the
amount of flow through the waterfall from no flow
to a steady stream. This valve is located next to
the waterfall.
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464 14
The following procedures should be followed on
initial startup and whenever the spa is drained for
routine maintenance.
FILLING THE SPA WITH
WATER
1. Clear all the debris from your spa.
2. Be sure to open all jets to allow as much air as
possible to escape from the plumbing during the
filling process.
3. Use a garden hose to fill your spa with water.
NOTE: Do not use hot or softened water.
4. As the water level rises, check inside the
equipment compartment for water leaks. It may
be necessary to tighten unions and/or fittings that
may have loosened during delivery. There is no
need to call for service; this can easily be done. If
assistance is required, contact your local Dealer.
Under normal circumstances keep the water level
half way between the top of the spa and the top
of the gray filter ring or just above the highest jets
(whichever is higher).
5. Failure to keep enough water in your spa may
result in damage to your system and invalidate
your warranty. If your spa filter is sucking in air
causing the pump to cavitate, you need to add
water!
IMPORTANT: Loosen drain cap and allow water
to exit hose bib for 5 seconds to help prime the
jet pump, then tighten drain cap. If the jet pump
still is not primed after running repeat step.
6. Check the filter installation and make sure the
filter is not loose.
IMPORTANT: Remember to change your water
every three to four months.
APPLYING POWER
1. Turn power to spa "ON" (after filling spa) from
the main panel at the house and the subpanel.
2. Press the Jets button on the topside control
panel to activate the spa. Rotate all the air
control valves counterclockwise and observe the
increased jet action (air mixed with water).
3. While the pump is running check again for
water leaks at the drain, unions, or fittings in
the equipment compartment (leaks may have
occurred during transit). If water is leaking from
one of these areas, there is no need to call for
service. Simply tighten the fitting. If assistance is
required, contact your local Dealer.
4. After checking your spa for leaks it is now time to
adjust your spa settings. Press the Up or Down
button on your topside control panel until the
display indicates your desired temperature is set.
FILL UP AND START-UP INSTRUCTIONS
UNIONS
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464
15
ADDING START-UP CHEMICALS
WATER CHEMISTRY
GUIDELINES
Spa water chemistry is ultimately the responsibility
of the spa owner. Improper water chemistry may
result in costly repairs not covered under the spa
warranty. If unsure about any steps in the process
below, please contact your local Dealer.
Initially, it is advisable to identify what minerals
(e.g. iron) are present in the local source water.
This will provide a better understanding of how
to treat the water. Please follow the four steps
below and be sure to achieve the correct levels
in each area before moving onto the next step.
ADD all chemicals into filter compartment while
running jets for 10 minutes.
STEP #1: ESTABLISH PROPER PH
LEVEL:
The recommended range for pH is between
7.2 and 7.8. Above 7.8, the water is too
alkaline and can result in cloudy water, and
scale formation on the shell and heater. To
lower the pH use a pH Down/Decreaser
(sodium bisulfate). Below 7.0 (considered
neutral), the spa water is too acidic and can
damage the heating system. To increase pH,
use a pH Up/Increaser (sodium hydrogen
carbonate). Any pH Up or Down should
be added one teaspoon at a time, waiting
one-half hour between application and
re-measuring.
STEP #2: MEASURE TOTAL
ALKALINITY:
The Total Alkalinity is the amount of
bicarbonates, carbonates, and hydroxides
present in the spa water. Proper total
alkalinity is important for pH control. If the
TA is too high, the pH is difficult to adjust.
If the TA is too low, the pH will be difficult
to hold at the proper level. The ideal range
is between 40-120 parts per million (PPM).
Reduce TA by using an Alkalinity Down/
Decreaser (sodium bisulfate). Increased TA
by adding an Alkalinity Up/Increaser (sodium
bicarbonate or sodium hydrogen carbonate).
These products should be added in small
amounts – 5 ml at a time. After adding 5
ml, wait one half hour before re-measuring.
Once the safe range of total alkalinity is
established, proceed to the next step..
STEP #3: DETERMINE CALCIUM
HARDNESS:
It is important to bring the calcium reading to
between 75-150 PPM. If the reading requires
adjustment, it should now be corrected. If
the water is too soft (a low reading) calcium
hardness should be added to the water to
increase the PPM reading. If the water is too
hard (a high reading), it can be corrected by
either: (A) a mixture of hard and soft water
added to attain a reading in the safe range,
or (B) addition of stain and scale control. If
calcium hardness is a problem with the local
source water (either too hard or too soft) a
test kit, which measures calcium hardness, is
essential.
STEP #4: SANITIZING:
After steps 1-3 are complete, the spa must
be sanitized using Chlorine (sodium
dichlor). Add 2 teaspoons of Chlorine, and
increase as necessary to reach a level of
1-3 ppm. Check and maintain this level
weekly, and before and after using the spa.
IMPORTANT NOTE: A granulated sodium
dichlor is highly recommended for sanitizing
spa water, granular bromine may also be
used. Never use compressed sanitizers
even with a floater. As with any other
chemicals, the sanitizer should be introduced
to the spa with the jets running a minimum of
10 minutes.
WEEKLY SHOCK:
Using a potassium monopersulfate (MPS)
shock, add approximately 60 ml (2 oz) over
the filter while the jets are running. Shocking
is achieved by adding the MPS to turbulent
water. Leave the cover up and jets on high
for 10 minutes. Then shut jets off and return
the cover to the closed position to maintain
heat.
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464 16
SPA MAINTENANCE
FILTER CARTRIDGE
MAINTENANCE
Every month, the filter cartridge should be
cleaned to remove the objects and particles
that have lodged in the cartridge pleats. Using
household water pressure and a garden hose
with a pressurized nozzle, push water from
inside to outside of the pleats, forcing all the
trapped particles out. NOTE: Never run your spa
without a filter cartridge! This will invalidate your
warranty.
NOTE: Filter cartridges should be replaced every
six to eight months or earlier when needed. Dirty
filters can cause your spa pump to burn out and
will invalidate your warranty.
FILTER CARTRIDGE REMOVAL
AND CLEANING INSTRUCTIONS
Spa uses a screw in filter cartridge that is easily
removed.
Turn off the power to the spa, (by turning OFF
the subpanel breaker).
Push down slightly and turn filter basket
counter clockwise to unlock, then pull the
basket and weir out.
Unscrew the filter cartridge counter clockwise
and bring it out of the spa (requires many
turns).
Rinse cartridge using a garden hose. Rotate
and separate filter pleats while spraying water
to remove all dirt and debris possible. Let filter
dry and look for calcium deposits (scaling) or
an oil film. If you find these, you will need to
deep clean your filter cartridge with a “spa filter
cleaner” solution to break down and remove
unwanted deposits and oils. (For longer filter
life you should soak filter in solution regularly).
CAUTION! Always use proper eye protection
when using chemicals, or high-pressure water.
Read instructions on cleaning products and follow
applicable safety and warning instructions listed
on label.
CAUTION! Never scrub the filter cartridge with a
brush, as this will cause the filter to wear out and
come apart. Never let the spa pump run without
a filter cartridge in the skimmer compartment.
Running the spa without a filter cartridge may
permit debris to enter the spa plumbing and void
the warranty!
Replace filter cartridge, then reinstall basket
and weir, (insert and rotate clockwise to lock
into position). DO NOT OVERTIGHTEN!
Turn spa’s power back on.
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464
17
SPA MAINTENANCE
SURFACE CARE
Do not use solvents or abrasive cleaners to clean
the spa. Typically, a mild detergent and water will
resolve cleaning issues.
COVER CARE
Please keep your cover free from dirt at all times.
Use a cover cleaner or a warm mild soapy water
to clean the surface. Do not use any silicone-
based products, as it will dry and may eventually
crack the vinyl. NOTE: Do not stand on the cover
at any time. Remove the cover when adding
chemicals to your spa. This will extend the life of
your cover. The gasses from burned off chemicals
will be trapped under the cover, if not removed.
These gasses may erode the protective lining of
the foam inserts. This will not be covered under
warranty.
CABINET CARE
Little maintenance is required to keep your spa
cabinet looking good.
Spa cabinet product should be cleaned as needed
to remove dirt and debris.
NO abrasive or harsh chemicals should be
used on the spa's cabinet.
NO solvents or cleaners containing aromatic
solvents should be used on the spas cabinet.
Hot soapy water is the best choice for cleaning
the spa's cabinet.
AVOID PROLONGED EXPOSURE TO DIRECT
SUNLIGHT OR EXCESSIVE TEMPERATURES
38ºC (100ºF) TO AVOID YOUR SPA
CABINET FROM BUCKLING.
SPA LED REPLACEMENT
Turn OFF the power to the spa.
Remove the equipment compartment access
door.
Locate the rear of the spa light.
To remove the LED board, turn outside
housing counter clockwise ¼ turn, and pull out
and remove LED board from socket.
Replace by reversing the above steps.
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464 18
DRAINING OR WINTERIZING
Every three to six months, depending upon the
water condition, you need to renew your water.
CAUTION: READ THIS BEFORE DRAINING
YOUR SPA
To prevent damage to the spa’s components,
TURN OFF SUBPANEL BREAKER
BEFORE DRAINING. Do not power back up
until your spa has been refilled with water.
There are certain precautions to keep in mind
when draining your spa. If it is extremely cold,
and the spa is outdoors, freezing could occur
in the plumbing or the equipment.
Do not leave the spa's shell (inside surface)
exposed to direct sunlight.
DRAINING YOUR SPA
If draining for the first time, pull the hose
bib out a few centimeters (1") from the spa
(located in the recess under the spa, to the
side of the equipment access door).
Unscrew and remove the drain cap.
Attach hose bib to a garden hose and direct to
an appropriate draining area, keeping the hose
below the water
line.
After your spa
is empty, clean
the shell and
filter cartridge.
See “Spa
Maintenance”
section.
After cleaning, remove garden hose, replace
drain cap and push the hose bib back into the
recess.
Follow the “Fill up and Start-up Instructions” on
page 14.
WINTERIZING YOUR SPA
If you plan to store your spa for the winter, you
must also use a wet-vac to clean out the water
lines to ensure they are free of any water. Water
left in the lines might freeze and damage the lines
and jets.
1. It will be necessary to remove all water from
the interior plumbing.
2. Remove the floating weir, basket, and filter
cartridge. Clean the filter cartridge and store
in a dry place. Attach the vacuum hose to the
vacuum side of the shop vac and thoroughly
dry the filter compartment.
3. Using the shop vac, remove the water starting
with the jets at the top and moving to the
ones at the bottom of the spa. NOTE: When
removing the water from jet openings, you
may notice suction coming from another jet.
With the help of a second person, block off any
suction from the other jet using a large rag or
cloth. This will help pull out the water that is
trapped deep inside the main line.
4. Thoroughly dry the spa shell with a clean
towel.
5. Using a funnel, pour Propylene glycol
anti-freeze into the filter suction fittings and
jet outlets. CAUTION: Use only Propylene
glycol as your anti-freeze. This is non-toxic.
NEVER use automobile anti-freeze since it
is toxic.
6. Remove the pump drain plug located on the
front of the pump housings. Allow all water to
drain out. Place the drain plug in a reclosable
plastic storage bag and store near the pump.
Replace the drain plugs on start-up.
7. Unscrew the suction/discharge pump and
heater unions and allow the water to drain.
Leave union loose.
NOTE: Tighten unions before filling spa.
8. Replace the equipment compartment door and
secure with screws.
NOTE: Damage caused by improper
winterizing will not be covered under warranty.
You may want to contact your local Dealer for
proper winterizing.
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464
19
TROUBLESHOOTING PROCEDURES
In the event the spa is not working the way it
should, please first review all the installation and
operating instructions in this manual and check the
message on the panel display. If you are still not
satisfied it is working properly, please follow the
appropriate troubleshooting instructions.
CAUTION! WARNING! SHOCK HAZARD!
No User Serviceable Parts.
Do not attempt service of the control box. Contact
your local Dealer for assistance. Follow all owner's
manual power connection instructions.
NO COMPONENT
OPERATION
Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Is the subpanel (230V) tripped?
4. If 1 is yes and 2 and 3 are no contact your
local Dealer for assistance.
PUMP DOES NOT OPERATE,
BUT THE LIGHT DOES
Press the Jets button:
The pump operates but no water flows to jets.
Pump may not be properly primed. This can
happen after the spa is drained and refilled. Press
the Jets button several times, never leaving the
motor on for more than 5-10 seconds at-a-time
with no water coming of jets.
POOR JET ACTION
1. Press the Jets button to make certain the
pump is on.
2. Rotate all the air control valves counter-
clockwise and observe the increased jet
action.
3. Make sure the water level is half way
between top of spa and top of the gray
filter ring.
4. Check for dirty filter. Clean, if necessary.
5. Make sure all jets are in the open position
(turn counterclockwise).
WATER IS TOO HOT
1. Check desired temperature on topside
control.
2. Check for a Diagnostic Message (in
Control Panel Operation section).
OH - Overheat (spa is deactivated) DO
NOT ENTER THE WATER.
If the spa has overheated you should remove
the cover to promote heat reduction. The
spa control system should reset itself when
the water temperature reduces below 41ºC
(
106ºF)
. When the spa temperature falls
below the reset you can push any button
on the topside control to reset the control
system. If the spa will not reset, then shut
off power to the spa and contact your local
Dealer.
Under extreme and/or prolonged weather
conditions it is possible for the ambient
temperature to exceed 41°C (
106ºF)
; effecting
the water temperature of the spa and causing
it to overheat. These conditions could cause
the spa sensors to produce an OH message
and prevent the usage of your spa during
these conditions. The location of your spa
should be reconsidered to reduce the outside
temperature around the spa. For example,
you may need to prevent direct sunlight on
any surface of your spa. Regardless, do not
enter your spa if the temperature is above
40°C (
104ºF)
.
Should checking the above steps fail to
correct the problem, please contact your local
Dealer.
For further inquiries, please contact our Customer Service Team
Email: ahsservice@watkinsmfg.com Phone: +1 760 598 6464 20
303555.22 B (04/2)
22

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